Database Info

XDA I - keeps turning itself off!!!!

Hi guys!
I use the XDA II myself but gave an XDA I as a gift to a friend.
However, while he has it in his pocket it seems to turn itself off completely, as in not remaining on standby for calls and sms.
He turns off the screen using the usual button, puts it in his pocket and an hour or so later, wonders why he hasn't had calls or messages. He touches the button again and gets the blue o2 screen and logo just as in a soft reset, as the device turns itself on and receives messages and missed calls notifications.
It doesn't happen all the time but once or twice a day. Obviously the device is useless if he cannot rely on it to be on standby for calls, and if he has to keep rechecking it to see if it's live.
It happens even when battery is fully charged so it's not a powersaving cutoff.
Here's the details
XDA I
ROM 317.03ENG
Romdate 05/15/03
Radio Version 4.21.00
Protocol Version 32S54
I'd be grateful for help if anyone knows what's wrong and how to solve it.
Best regards to all
Conor

Does this happen even when the xda is clean with nothing installed? It may be an idea to do a hard reset and use it for a while to see if it happens without any software installed.

Conor said:
He turns off the screen using the usual button, puts it in his pocket and an hour or so later, wonders why he hasn't had calls or messages. He touches the button again and gets the blue o2 screen and logo just as in a soft reset, as the device turns itself on and receives messages and missed calls notifications.
Conor
Click to expand...
Click to collapse
I do have this problem too. I think WM2003 is not really fully suitable for XDA1.
Beside this, I also encounter problems like the phone will gard reset itself if you enter the phone BAND selection page. Also, the phone will turn on by itself which it didnt when I was still with the PPC2002.
Have to bear with it as I CANNOT flash the rom anymore as the WM2003 refused to let me do it.
Bye.
Raymond

Yes - a hard reset didn't help things...
Yes - a hard reset didn't help things...
Any other ideas out there?
Thanks

The SIM rubber cover is reseting the device.
To test it, turn the device on and lightly press on the rubber cover to see if the device resets or turns off.
It is a known problem! Try to open the rubber cover on top of the SIM card and close it again.
If that does not help do a search for a fix...

VOX Getting shut down automatically

Hi,
My VOX sometimes gets shutdown automatically. It happens at least once in two days. And whenever it shutsdown, I can feel that the handset has become slightly hot. I need to remove the battery and put it back to turn on the phone again.
But one strange thing I noticed is that, if the bluetooth was on when the phone went down, I can see the bluelight blinking even when the phone seems to be shutdown.
Do you guys know what could be causing this?
My Radio Version is 4..13.41_02.88.90 and OS is 5.2.1236 (Build 17741.0.2.1)
Thanks pals!

Sounds like it's over-heating possibly? If the BT LED is blinking blue, then the device is still on, I think you have some software that is either causing it to run at full load or causing a soft reset.

hum, maybe this has something to do with the problem already reported in some posts of some VOX's
the screen goes black, but the phone remains on
normaly if you wait a couple of seconds, and try to mess with the phone again, it will be alright,
sometimes i even have to remove the battery
some say the problem could be overheating as u say, but until now, i havent found any solution for this, i also am facing the same problem

Same problem for me when turning on the Wifi, but the phone turns off completly and the battery showing empty after turning the phone on, I have to remove the battery each time!
But when it's connected, my phone runs perfectly.
Maybe I have to change my battery, no?

I don't think in my case the phone is on (except for BT light blinking). Otherwise it should be in a big hung state where it is not able to respond to keyboards, power key or any interface at all.
Next time I encounter this problem, I will try calling my own number to see whether the radio is on.
I have been using this vox since last 8 months, but in the last couple of months I have encountered quite a lot of problems like radio repeatedly getting turned off, first call after restart hanging (not consistent but happens most of the time I restart the phone and try to make calls with in the first 20 seconds after bootup) etc.
Do you think an upgrade 6.1 would do any good?
Thanks again!!

I was having that problem too. I tried upgrading to WM6.1 and upgrading the radio, nothing worked. I sent it in and they replaced the mainboard, but now it seems to be worse. I just got it back though, so I haven't called them about it yet. I'm just looking around to see if it could be a battery issue.

My phone restart issue was mainly a hardware or loose contact issue. Once the phone fell down and after that whenever there was a long press on 0, * or # keys, the phone would restart.
After two days my phone fell down once again from my hand and this issue got resolved forever. Lucky me!

My S710 HTC original, shut down every day at 00.16. In the past was at 02.46, and I discover it since during my trip in asia I found the phone off.
More over the alarm is not reliable and cannot be used for this reason.
The following application are installed:
- Customisation from HTC for my operator TIM
- microsoft Office mobile upt
- pmCleanSP
- spWZTools
- Skype
- Tom Tom
HTC service told me to flash it with Rom update.
Any suggestions?
Thanks

Suspending doesn't work any more

Hi,
after upgrading to WM 6.1 a first while everything was ok. But after a while suspending didn't work - when pressing the power switch nothing happens. After about an hour the display goes black and I can't get the pda to work any more without a soft reset. But when I receive a phone call or an sms, the display gets bright again and I can continue working.
Do you know how to fix that?
Thank you in advance!!

is it a ROM issue? the ROM you installed might be helpful to some here.

Hi,
I tried the original O² (German) Rom, the newest O² (German) Rom and the newest "Kitchen" - no matter what Rom I choose the problem still persists

I just detected the source of the problem: The powerswitch doesn't work any more - I can't event turn the device on or off by pressing it.
I don't want to send it back because that needs so much time and I don't have any replacement for the 3-4 weeks it need.
Do you have any ideas what else I can try (without endanger the warrenty)?
Thank you so much in advance!

You know I never use that button. Used to use it regularly when I first got the phone but not anymore. However, is there a way to turn on the phone without that button. I would send it back in but might be worth to see if any other guys here have ideas.

power button issues
got the same problem with my orbit 2, the power button has gone west. pain in the rear as it drains the battery fast, even with the backlight off. anyone any ideas for a fix, would rather not be without my phone for any length of time
cheers
Chris

Major problem with touch screen on Polaris

Hello all... got kind of a big problem that i at the moment don't have an answer to,..
inastalled advanced configuration tool 3.2 on HTC Polaris, the first crash i had was when I enabled animation for menus... (the start menu turned black and the polaris froze), but when i managed to start the advanced configuration tool i unchecked it and it was ok,...
the MAJOR PROBLEM accured when I set the touch screen sensitivity, because the touch part of the screen is inresponsive,.. meaning it does not work at all,.. tryed very hart pressing but it doesn't do it.. the problem is because i can't reach eg start menu or the lower 2 shortcuts with hard button cursor (the wheel)... gestures work however, so i can call the touch flo cube but am not able to select anything, and sam thing goes for enetering pin,.. so i'm not able to make phone calls at the moment.. did few hard resets, and uninstalled the adv. conf. tool but nothing helped... can anyone tel me where (and how to get there) can i adjust this back to normal, i wanted to do this in the advanced configuration tool 3.2 but the problem is you cant make any changes since the screen doesn't work,.. same with reinstalling the program, i can select to install it on a card but canot "click" on next since the screen doesn't do it and the hard keys "can't go there"
so really really someone help me please...
thnx

Are you sure you hard reset and this problem went away or did you mean soft reset?
Maybe aligning the screen will help reset the pressure? Click the button in the middle of the wheel and the GPS button at the same time, the Windows align screen pops up. See if that helps.
I find it very hard to believe that you hard reset and the touch screen sensitivity is still not there. That can't be right.

Hi,
thanx for the reply,... another problem that accoured afterwards was that my friend held the end button (wich locks the keys, screen) and the phone was additionally locked... and literally nothing (again NOTHING ) helped, spent 5 hours trying to save the situation,.. i did soft reset (so your assumption was right) but when later tryed hard reset it probably wasn't done since the instructions say you do it with holding gps and iExplorer buttons while soft reseting it... this resulted in getting the "hard reset screen" wich says to confirm hard reset with hitting the send button, wich unfortunatelly i wasnt able to find in hard keys, and nothing else but this warning text was on the screen as well.. so in the end it probably ended upo wit soft resetting it, anyways it didn't help,... i decided to reinstall the rom i downloaded on htc official site,... it went thru ok and the phone is , though out of the box at least functional,... but in the end, i must admit that am a little surprised this happened with this tool pack (i actually avoided altering the registers just in order to avoid this kid of situations since i don't really know much about these things)... was expecting it to work (in my case) a bit better, more stable. All i wanted really was to get a bit louder speaker volume when ringing and ability to alter the HTC home toolbar, since i find the weather screen totaly irreliable and never really use it, so i thought I would have sth there that i might really have some use of..
well nevertheless.. the phone is working, that's all that matters at the mom so i can again start finishing my phd wich i am defending in a week
PS. the fact that you can not do practically anything without the touch screen just sucks big time, if i compare it to the mouse on pc,... i saved the situation many times with the keybord .. in 1 word strange
take care

My Mobile
Perhaps you should have tryied out the "My Mobile" aplication that allows you to use your mobile from a PC.
It shows a windows with the mobile screen and you can touch it and use the mobile like if you was touching the REAL mobile...
Late for that solucion, perhaps another with that problem can solve it this way...
Chears

@gastonfama: am not sure this would help, since a friend that has htc diamond has this tool pack on and it work k ok on his phone,.. that's why i predicted that it is going to be stable enough on mnie as well,.. so in my thinking, if the 2 htc that are rather alike had such different "reaction", than an emulation would be even less comparable to mine, thanks though

Had the same problem with Schaps_AdvancedConfig and wrong HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold setting.
XML I used had "200" as advised value (system default is 2908!),
after changing you could hit it with a hammer and nothing.
Managed to set is back to recommended value 9000 using MyMobiler app and all problems gone.
See also HKEY_LOCAL_MACHINE\Drivers\TouchPanel\PressureThreshold
sys default is 18866, I use now 19866 and I'm happy
Check tips&tricks thread

I got the same problem, I wanna to install "My Mobiler" but due to the screen is locked, I can't continue the installation, any help ?

well as far as I see here (forgot how i installed it after previous post) you have an exe here :
http://www.mymobiler.com/downsafe.aspx
so you will install it from the pc anyways, but how will you make the confirm on where to install it (mybe if you put storage card out and there will be only 1 memory option, but you will still have to confirm installation i guess).. i wasnt able to confirm without the screen on polaris,.. maybo on some other phone

double post...mistake

I had that same screen not working problem after tweaking the phone with advanced config 3.3, 3.2, 3.1, only hardware buttons work.
Problem can only be solved by Hard Reset. Version 2.2 I think is the only one that works (not thoroughly tested though)

Problem with green dialer button

Hi everyone. Im sorry for posting this as a new thread again. But this is just desperation. (Moderators you can delete this if u feel im unnecessarily clogging the forum.) But im really so pissed off with this problem that throwing my phone is seeming my next option. Im really thankful to all the replies in my previous calls for help. I'll just write my problem in detail:
My phone - HTC P3350 (Love) with WM 6.0
ROM version: 3.17.720.3 WWE
ROM date: 21/01/08
Radio version: 02.94.90
Protocol version: 4.1.13.44
ExtROM version: 3.17.720.103
My exact problem -
1. Whenever i bring back my phone from stand-by mode by pressing power button, the green call receive button somehow gets pressed from the 'inside' and depending on what window is open the action takes place. For eg: if im on my today screen, the dialer screen opens up; if im on the dialer screen, the last dialed no starts getting dialed; AND THE WORST PART - if someone calls me when my phone is on stand-by mode, the call automatically gets received (coz the green cal receive button virtually gets pressed)!!
2. The super-added problem is that if i press the power button to put the phone into standby when im talking to someone, the speaker phone gets activated and then exactly 3 seconds later the call hangs up.
The problems are so weird and 'funny' that im getting to think its a virus doing all this.
What i tried doing -
1. i hard reset my phone and restored using sprite backup. The problem persisted.
2. So next i hard reset again and restored using PIM backup and restored only the contacts. The problem disappeared for a day but reappeared.
3. So i hard reset again and this time i didnt restore and i also removed my storage card. And now the problem has become unpredictable! It appears sometimes and sometimes the phone is completely normal.
Im trying hard to find a pattern as to when it appears for eg: whenever the battery is low; only during the evening, etc. I dont know but i've not found out any fixed pattern (which i expected if it was to be a virus)
My current status -
I disabled the 'Turn off device if not used for' option in Advanced Power settings. And i never put my phone on standby. I just use the device lock option. But the problem is that battery running out twice faster.
This has just temporarily treated the problem but the basic problem still remains....