Windows 2003SE Phone Edition
Windows XP Professional Service Pack 2
ActiveSync 3.8
I have had no problems with my Xda II mini, until about three days ago. I've been succesfully ActiveSync-ing my Outlook Contacts, Calendar, Tasks and Files for about 4 weeks now, and then suddenly, while I was actually connected, three stopped syncing, and I got an error message "Attention Required" for each. My files are still syncing OK.
I've tried deleting the partnership and re-doing it, I've tried various "Fix" tools which are supposed to fix PST files in Outlook, and nothing seems to work.
Has anyone else had a similar problem? Any ideas on how to fix it?
Thanks,
Graham
i've had the same problem
getting active sync to work now is real pain
i have clear out my inbox alot and then it works but thats not really a good solution
Complete removing email config in Outlook and reconfiguring it again helped me in the same situation. You have to remove it from the control panel->email->configurations.
Thanks for the suggestions, but I don't use it for email, just Calendar, Contacts and Tasks.
Still can't get it to work - even deleting the list of Tasks on the PPC and the desktop and starting with blank doesn't fix it. Any other ideas, I'm really stuck here . . . .
Thanks,
Graham
Your map32.dll in c:\windows\system32 will bad. Copy the correct one of 100 plus KB size
Thanks for the idea - I'll try it, and let you know.
G
Another thing, ensure that you registered your copy of outlook 2002 is registered as if it is not it would stop syncing
rgds
jim
Haven't had chance to check all of this out yet. But, could it be anything to do with the following error message I've suddenly started getting in Office?
"This document cannot be registered. It will not be possible to create links from this document to other documents."
Related
I keep getting an error message activesync encountered a problem on the desktop. Support Code 85010014 - no-one seems to know how to resolve this. other support groups say that there must be a coorupt file in outlook but even a clean re-install seems to come up with the same error. any ideas?
Thanks
did you try to 'detect and repair' in Outlook Help?
active sync problems with Outlook
Hi
thanks - I did a detect and repair which re-installed outlook, however, this apparently wasn't enough. I have now resolved the issue by going into add/remove programmes and clicking 'change', uninstalling, re-booting and re-installing outlook. This has now solved the problem! Thanks for the interest.
:wink:
same error code
I received this error repeatedly until I connnected my laptop to the exchange server and ran Activesync at this point it all went well.
For the record, from http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm:
•If you are seeing the error 85010014 (a general error) then try uninstalling and reinstalling Outlook. The error in ActiveSync is actually from the Outlook APIs. You will need to reconfigure Outlook unless you backup your settings. To uninstall Outlook click on the Control Panel -> Add or remove Programs -> Office 2003 and chose to modify the installation by adding or removing components. Uncheck Outlook and updated it to remove Outlook from Office 2003. Then click on Office 2003 again and re-check the option to install Outlook to add it back to Office 2003. You may need your Office 2003 CD. Then reboot.
• If you are seeing the error 85010014 (a general error) and are using Exchange 2003 and folder redirection with Outlook, you may have to turn folder redirection off to sync or upgrade to ActiveSync 4.1.
Click to expand...
Click to collapse
Once again, the marvel that is Microsoft's shared programming responsibilities means that real world application in anything less than a 100% 'standard' environment results in all sorts of hideous problems. It's just like when I'm using IE to test my latest web pages, and I get adventurous and start using it for regular browsing too (mainly out of laziness), whenever it crashes most of the time it offers me a link to navigate to "for more information on how to prevent this problem" - and the web page usually says, "We have no information on the nature of this problem. Please try the Knowledge Base, or search for more information"... etc..... Why even bother.
My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!
I was having trouble making outlook work. It just suddenly would not start up. All the typical advice, and a lot of nontypical advice, failed. Reinstalls failed. So, I have to move on and I proceed to sync up with a separate machine.. a laptop.
There are already 2 profiles that the phone is synced with, so it tells me I have to delete one. I delete both. They're just profiles, after all, and they don't actually work any more.
Now, all my contacts are gone. I've got a really bad feeling that I just told my phone to delete all my contacts.
I'm a programmer. If that's indeed what just happened, this is such astoundingly bad design that I'm pretty much ready to write off windows mobile as "crap"--especially given the fact that I did all this BECAUSE outlook randomly decided to stop working (the famous crash upon startup).
Is there anything, no matter how technical, I can do to get these contacts back?
I just looked at pim.vol in the phone root, and found some of the information in my contacts list, so it implies to me that it should still be there / recoverable. How can I make the phone / outlook / activesync sort this mess out?
hello i'm afaid i'm not much help. but i think i lost all my contacts as well! very very bad. i upgraded to outlook 2003. i deleted my sync settings and created a new relationship. i ran activesync. outlook/activesync deleated all my contacts!! i wanted my contacts to populate outlook...
i'm sick,
tom
malefactor said:
I just looked at pim.vol in the phone root, and found some of the information in my contacts list, so it implies to me that it should still be there / recoverable. How can I make the phone / outlook / activesync sort this mess out?
Click to expand...
Click to collapse
Reinstall the PIMbackup in your phone and restore the Pim.vol or transfer the pim.vol to a miniSD card and get a card reader and backup to your PC.hope it'll do the trick.Secondly,it's been reported that the outlook 2007 is having sync problems with contacts on wm6,install outlook 2003 and check if it works out.
Good luck
I'm able to restore the prior pim.vol, finally. But all the contacts are still gone. The microsoft user groups (and microsoft employees that post in there) are quite silent about this - I even tried posting there.
Meanwhile, I have tried every version of outlook I can find. Nothing will actually run on my machine. It's only when you experience something like this that you figure out just how amazingly bad Microsoftware is; I spent about 2 hours trying to make Outlook work, doing everything from erasing all profiles and contacts, re-implanting / re-registering DLLs, to invoking it in every kind of safe mode.. complete uninstall + reinstall..
No dice. Outlook crashes upon startup without a single word as to why. I EVEN TRIED debugging it with visual studio. I'm not a wintel programmer, but it looks to me like the software branched to a nonexistent address (opcodes were garbage).
It is pathetic that Outlook can crash for 50 different reasons with the same failure characteristics, and it holds the user in contempt.
I won't use software like that if I can avoid it. I hope the googlephone buries windows mobile.
About 2 months ago i bought the htc tp2. Synchronizing my calender with outlook never worked. Tried al the tips @ tricks (even re-installed outlook). Today again tried to get this problem fixed... but with no succes.
When i start ActiveSync on my tp, synchronising starts, but after a few moments it stops, and i get the message 'waiting for the network'. The supportcode is 0x80072EFF.
Any ideas here? I would be delighted to get this working
Do you use Exchange with your Outlook?
If so, you may need to setup EAS (Exchange Active Sync) On your PHONE, go to the Programs - ActiveSync and choose (I think) Options - Add Server. Then put in the address to your Exchange server and you should be set.
Hope that helps.
Erikpro2 said:
About 2 months ago i bought the htc tp2. Synchronizing my calender with outlook never worked. Tried al the tips @ tricks (even re-installed outlook). Today again tried to get this problem fixed... but with no succes.
When i start ActiveSync on my tp, synchronising starts, but after a few moments it stops, and i get the message 'waiting for the network'. The supportcode is 0x80072EFF.
Any ideas here? I would be delighted to get this working
Click to expand...
Click to collapse
In general we would need a little more information before giving you a real answer. A lot of folks here have found that one of the best ways to give some of that information every time is to set up a signature. You can go to the User CP (Control Panel, that is) link in the upper left corner. The sig link is there. Look at my signature as an example of a very simple format including the most used information. However, any format will do!
Moving on...
A Google search of "Vista WMDC error code 0x80072EFF" lead me to:
http://social.microsoft.com/Forums/...ab-324c-4ea9-b779-481fd0db97cb/?prof=required
There are a number of suggestions on that page that seemed to work for a variety of people, including at least one link to the Microsoft KB.
Hope this helps!
'
-geo
I'm pretty sure a few other people have had this happen, but searching these forums didn't turn anything up.
Basically, I just flashed to the latest EnergyROM and I am trying to connect my Fuze to my computer so that I can sync together my calendar, contacts, etc. etc.
The problem is that I always get this error message when first attempting to setup a partnership:
"There is no email program assocaited with this action. Please install an email program or, if one is installed, create an association in the Default Programs control panel."
I've went into the default programs window and saw that Outlook 2010 isn't listed on there. I've restarted my PC a number of times, and to no avail.
Heres what I'm using:
HTC Fuze- Latest NRG ROM (Dec. 17)
Windows 7 x64
I have Outlook 2010 and I also tried with Outlook 2007
A few months ago, I tried this and it didn't work then.
I'm wondering if anyone has found anything regarding this? I searched google but nothing works! Any help will be appreciated.
Anyone have any solutions?
I'm watching this, too. If you don't acknowledge the error, the device won't sync.
Windows 7 ultimate
Mmph, can't post an external link. But if you search on your favorite search engine for "top drop help mapi" the FAQ page on wieser-software.com seems to have some steps to help. They didn't work for me but they seem to be on the right track... maybe someone else can figure out the missing step?
No resolution yet. Still hunting for it