Messaging (Inbox) Lockup on PDA2K - General Topics

I have a strange issue with a PDA2K and the Microsoft Messaging app (Inbox). I also had the issue on an MDA III a few months ago. Basically, Inbox locks up, often when trying to exit it, but sometimes just doing some things (like assigning signatures to email accounts). Also, if I don't turn off the Messaging Today item, I can get lockups on the Today page. If I avoid Messaging, everything is OK.
I've done searches here, clubimate, PPCW.net and general Google. I have found nothing useful. I can't believe only I have this problem. I have tried a fairly clean PocketPC too, avoiding apps that could conceivably cause a problem.
Any ideas?

Related

?!)@)@! Microsoft! (POP Email RAM Leak)

Hi folks;
Ok, here's a question for 'ya.....
Does anyone have a WM6 load that does not leak memory when using POP3 email accounts?
ALL of the loads I've tried thus far (and all of the ones I've cooked) do, to the point that I have to reboot every day or so.
I've managed to isolate the leak to the POP3 client.
I'd use IMAP, but that's severely broken, to the point of unusability (it probably leaks RAM too, but I can't run it long enough to find out!) It complains it "can't download messages from the server" repeatedly (it DOES get them however), which renders it basically unusable. BTW, IMAP has been broken all the way back to WM5, so this is not news.
Is there a version of WM6 that doesn't have a memory leak in it? I guess I can live with resetting once a day due to this, but...... and if so, does anyone have the "list" of things that would have to be spliced to move it from one version of WM6's base to another?
Thanks in advance!
How can I check that memory leak. Describe steps you are doing and steps how to check it.
Set up a POP email account. Set it to sync every few minutes (10, whatever), and to delete messages off server on connect/disconnect.
Send yourself a couple hundred messages.
Read 'em, delete 'em.
Do a send/receive to sync (remove them from the server), confirm they are not on your device anywhere, and also are not on the server.
Look at free RAM. Notice the several megabytes missing. Keep at it for a while (a day or three, depending on your email usage) and you will evenutally have a machine that thrashes due to low RAM and dies.
I've isolated the problem to POP3 accounts. If you set it up as an IMAP account (and can live with the problems IMAP has) the RAM leak does not occur with the same traffic pattern.
As near as I can determine the problem is endemic to WM6; I've tried several different WM6 loads and all have exhibited the problem. WM5 also did the same thing, although in WM5s case it leaks RAM from a number of other places too and I haven't been able to isolate those.
It is an interesting notice. Ill probably never discover that coz im not receiving that much emails. Ill pay my attention in the future.
Yeah, I mirror all my email to my Wizard, and probably get 200 or so a day.
Halfway through the day on a cold boot I'm down to ~16MB free from where I started around 23MB, and the device has gotten quite slow.
If I don't reset it I'll eventually wind up in the single digits and then if you do the wrong thing you get a lockup and are forced to hit the button or pull the battery.

SMS being sent multiple times.

Hello guys,
I have an iPAQ 914c with a strange problem.
I text the same contact all through out the day, and occasionally I get complaints that I'm sending the same message multiple times.
It turns out it'll be a message that I sent a day previous that comes back and decides to re-send itself 4-5 times for no apparent reason, It's definatly not a network problem, because it was Happening on Orange UK, and now I'm on T-Mobile UK and its still happening.
I really think its a software problem with windows mobile 6.1 on the device. I've done a hard-reset twice and still get the same problem. I have the latest ROM, which was on the phone stock. I havnt gone to the hassle of Re-flashing the ROM since Its the latest, and theres no other ROMS around to test.
What do you guys think? I've only had the phone a couple of weeks and I love it, but having a bug really drives me insane!
I had a similar problem and this is what I found out.
If you send a message and it doesn't go through (network errors, you get another text or call simultaneously, etc.) it remains in your outbox (or drafts can't remember which one). When you do a soft reset (even days later), windows mobile immediately sends those unsendable texts.
Fix:
Delete items from your drafts and/or outbox folder before doing a soft reset.

cannot access poutlook mail

Hi everyone,
I've got a huge problem with my touch cruise:
A few weeks ago, something happened with my phone and I could no longer access any of the mail features of outlook. I performed a hard reset, switched to a new rom, and now the problem is back!
In M2D, the email accounts disappeared (says "no accounts"); and the text messaging says "no messages. If I clicked on messaging in the start menu, nothing happens.
I can still access all of the other features of outlook - contacts, calendar, and tasks work fine.
When this first happened, I searched around, tried a few things that might have helped, and nothing worked. I performed a hard reset, and installed a new ROM (originally was M-AMINE's final, now is c_shekhar's most recent with footprints included), and things seemed to work fine. Now, just last night, the exact same thing happened as before.
The first time I had installed imappusher a day or 2 before, so I thought that might be the culprit. This time, however, I did not install that software, and the error still happened.
Any thoughts? Potential culprits? Ways to fix it? Ways to prevent it in the future?
Thanks for reading,
-Talbot
weird timing, someone else posted a similar problem right before me, and there's a solution that seems to have worked in there:
http://forum.xda-developers.com/showthread.php?t=486297
Snapphane's fix worked for me, or at least it allows me to access the mail part of outlook so far (I have not re- set up the email accounts- it looks like all of my mail has still disappeared).
I went to the storage card with file explorer, and deleted a folder called something like "inbox.msi.233406...", and now all of a sudden I can get into the mail fine.
Thanks snapphane, and lets hope it keeps working!

Emails disappearing from exchange inbox and calendar not syncing help please

Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.

Gmail and tmail.exe slowing winmo

On 5/19/11 I noticed my phone was getting hot and was not responding when I hit the red key to wake it up. I thought I had an application that was causing the problem so after dealing with it for a couple of days I did a hard reset and started rebuilding my phone app by app.
Well, it didn't take long before it started happening again. At this point I had only configured my email accounts, 1 gmail and 2 other. I thought my phone was about to die (it just came off warranty last month). Then I noticed that tmail.exe was running and consuming ~95% cpu. I figured it was something to do with sending and receiving mail so I went to my email accounts and found that my gmail account was stuck at logging on.
I deleted the gmail account and the problem has gone away. This is not an acceptable solution because I get most of my mail through gmail.
My question is this: WTF is google trying to do now that our email accounts lock up our winmo phones and is this happening to any other os's?
John
This started happening to me as well on my Touch Pro 2.
tmail.exe gets stuck at 100% and when I open gmail it appears to be hung at "disconnecting"
The account works fine if I click send/receive manually. This just started happening a few days ago.
Subbing to this thread.
Another person with the same problem:
http://www.google.com/support/forum/p/gmail/thread?tid=331d0e5691783390&hl=en
I suspect most people are not savvy enough to realize the problem is tmail-gmail.
Count me in on this problem too. HTC HD2, WM6.5. First noticed something was up on Friday morning (5/20) when I woke up and my phone was dead. Recharged during the day but the battery was still draining and phone was running hot! Sure enough, tmail.exe running 95% cpu. I've just deleted my gmail account, but this isn't really a solution of course. Prior to that, I tried switching over from imap to pop, both via gmail settings and on the phone, but that didn't stop tmail from jamming up again upon manual send/receive. I'm sorry that I have nothing to add except more confirmation of the problem.
this problem was reported first in duttys rom thread.there is quite some discussion on that matter over there.it could be interesting to work on a solution here instead of in the rom thread.
user ny_limited has done some detective work already.maybe he can come over here.
Same problem on Xperia X1 runnning WM6.5 (826x rom).
T-Mobile forums thread on this issue.
Google Mobile forums thread on this issue.
XDA HD2 thread on this issue.
Just so we're clear, this is a problem with Google. They changed a bit of data within their IMAP processing at or around 1900 on 19 May 2011 EST. This is when the problems began rolling out. Google is the one that needs to fix the problem. It is in no way related to anyone's ROM.
To fix the problem temporarily, you can switch Gmail to use POP3 access instead of IMAP or set it up as an exchange server. The exchange server would consume far less battery than either IMAP or POP. Do a search for the settings. It's pretty simple.
EDIT: Google is aware of the problem and is working to fix it. Check the following thread for updates into the matter.
IMAP access from POutlook is randomly hanging - Windows Mobile 6.5.x
Temp Fix
I saw this in the Google thread and tested it. It works!!
In your mail configuration, go into manual setup and change the server address to POP.GMAIL.COM. Yes, IMAP works on pop address and it connects/disconnects correctly. ;)
EDIT: Google must have made a change because both addresses resolve to the same server. What was once a hard failure every time now seems to work for a while but some are reporting that it still eventually hangs tmail. Let's hope they're rolling out a fix...
Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.
justmeandmyphone said:
Starting over from scratch solves the problem.
Either delete cemail.vol or do a hard reset. Seems that freshly configured Gmail accounts don't cause freezes.
Did this, now my Lion works like a charm again.
Update: deleting, soft resetting and reconfiguring all Gmail accounts also does the job.
Click to expand...
Click to collapse
I have tried this multiple times since Friday and the Gmail account still locks up after one or two attempts to send/receive.
Yeah, in the meantime i can confirm this. After a few hours tmail began freezing again.
I have this issue too; it's been going on for a while actually, but I have slightly different symptoms; initially it would be stuck at logging on, and I could press send receive to kick start it. At a later point in time, pressing send receive causes it to hang at disconnect. This persists across multiple hard resets, and occurs randomly.
Just this morning I cannot get it to work no matter what I do...
I confirmed tmail.exe eating 100% of the cpu, and there have been more than a few cases of my freshly charged battery near dead only a few hours later, with gmail "logging on".
And to whoever said imap uses more battery than activesync; get the imap pusher service. Uses less battery and you don't have to put up with activesync's crap
Same stuff today, Duttys v25 HD2 RUS. Missed my morning wakeup call, cause of it.
So, as a temporary fix, I created an account at Yahoo! and forwarded all mail from Gmail to it.
Update:
http://www.google.com/support/forum...869ff02960004a41d457a8bf4&hl=en did the trick!
Google fixed the issue.

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