The strangest thing. I just ported my number from att to sprint two weeks ago, and I haven't received any texts, calls or voicemails in the last few days and have been so busy with work I didn't think anything of it. However today I randomly received 15 texts and 5 voicemails. A lot of them were angrily asking me why I was ignoring their calls and texts. I was on the phone with sprint technical support and they reset my settings with the network and I started to receive all kinds of random texts from the last two days in random order. The technician said he never saw anything like that before. It's just so strange. My emails never stopped coming in, only the things that are sent directly from my phone from the sprint network. elguapo76 pointed out that I should have my phone on hybrid instead of just evdo, which I did. And diesel556 said
"I believe that text messages queue on the server if the device is unreachable. The same thing would happen if you went out of range on the Verizon network.
Unless you have a legitimate bug with the service."
Any ideas about what I should do to fix this? Or can anyone get more into depth with what this is? If there is a way to permanently fix this I would love to know. Thanks in advance!
Did you recently apply the update patch? It could have fixed an issue with the system throwing up a flag when your ROM gets low on storage. This was usually perpetuated by a ROM leak that many of us have experienced. Basically what happens is that if you have used bluetooth and it gets stuck connecting (hard to tell at times) it will create a 6mb-15mb core dump. Over time this will fill up your ROM storage memory. After your ROM gets filled to a certain point (whether by the bluetooth ROM leak or user function) it will throw up the flag to the server telling it to halt all sms and voicemails. Before the patch you could hard reset and recover your ROM storage memory but the flag would not come down. I know for myself it took me a couple of days to figure out I was not receiving sms/voicemails after I got some upset people emailing me why I had not got back to them. With the recent MR these bugs have been resolved and the flag could have been taken down thus freeing all your sms and voicemails from the pits of sms and voicemail hell. That's just a possible theory.
Would you say there were a plethora of bugs?
Interesting. Two days ago, I used my moto bluetooth headset for the first time. Curiouser and curiouser. However, I did use the update the day that it came out. I restored with nandroid and upgraded that same night, so I shouldn't have had that problem. Actually, when I tried to connect before the update, I couldn't even connect that headset to my phone.
jonnythan said:
Would you say there were a plethora of bugs?
Click to expand...
Click to collapse
A plethora! Jefe what is a plethora?
Yes I would say the Hero had a plethora of bugs!!! Thankfully HTC/Sprint gave us a sweater of an update!It's a sweater!!!
Now just fix the Android Market problem!
Well.. I seemed to have somehow solved my SMS bug accidentally. I was suffering from it from day 1 when I restored my 2000+ messages. I gave up on trying to tweak it, and decided to concentrate on moving my picture MMSes over from my Diamond.
(along the way I concluded none of the backup softwares can really work with picture MMSes.. but that's another story.)
I'll state upfront I don't really know what I did that fixed the problem, but I'm very sure the problem of SMS stuck in the outbox is fixed, I seem to get all my SMSes and only my msg threads with more than 300 msgs take a while (3s - 5s?) to load.
The interface loads EVERY single msg. Doesn't anyone at HTC use MSN?
Here's what I did when I gave up with the MMSes. Something along the way solved the problem. Or maybe I got lucky.
1) deleted the messages that were previously MMSes in both inbox and sent box.
Every single one.
Didn't study much, but I realised through testing, my restored MMSes were causing some problems. In traditional mode, I could not reply to a single restored MMS, but a single restored SMS was fine. In conversation mode, conversations with restored MMSes had a lag, while those with only SMS didn't. The sent/received fields also seem screwed up somehow.
Furthermore, none of the softwares I tried using to restore couldn't bring my picture MMSes back to life. (sentimental value, else I'll just save the images)
That's why I decided to just kill all of them for now. I used Jeyo Mobile to delete those "former-MMSes" from my HD2.
2) Exited Sense by removing it from Today
BTW, this was fresh from a Hard Reset, so there's nothing else in the system.
3) Using Jeyo Mobile, deleted the (previously unseen) folder Conversations from the sms inbox
Don't know why, I keep seeing it reappear. Seems to cause problems when it's not properly indexed. the UI seems to duplicate the latest msg from each contact into it, and that'll be the start of the threads.
3) Clear the deleted items folder using Jeyo
Including manually deleting the Conversations folder that was stuck in it.
4) Back up the SMSes
I had no email, nothing in draft as the UI doesn't index them properly. Only left stuff in Inbox and Sent. I used Jeyo Mobile Companion 2.1. Feel free to try others.
5) Hard Reset
6) Restore the SMSes
Here's where it's hazy again. I might have tried alot of combis, as the UI doesn't index the msgs properly for conversations all the time. Idea was to restore and let the UI index it properly. Here's the possible permutations:
a) I might have exited Sense.
b) I might have left the HTC msging interface in traditional
c) I might have left the HTC msging interface in conversation
Chances are, it's in conversation.
I restored the msgs using Jeyo. (it's stored in a XML file, so other text based backups may work too)
-------------------------------------
I only realised that the problem is fixed a few days later, as I realised that the next few days, I got my SMS reports instantly, and I never had a SMS stuck. My newly received and sent MMSes worked perfectly too.
I'm trying not to touch that msging part of my phone now that it is working perfectly....
Just found out that HD2 I bought (at the same time) for my GF is suffering the sent/huge lag issue though. Maybe I'll try to pin point a fix using her phone. She shld have less than 50 messages, though I did back up and restore some mmses for her previously.
However as I'm about to go on a 19day tour/holiday, so I thought I'll just share my experience and maybe some experts can figure out what's wrong.
Just for your info, I'm using 1.48.707.2 (71294) WWE.
I have the Verizon Touch Pro2 and recently upgraded to Windows Mobile 6.5 using the official release.
I saw someone else have this problem (he posted a video of the issue) but I cannot find if he found a solution.
Normally, if you press the top button, the blacklight turns the device's backlight on or off. If off and you press the Power button, the device tells you "Backlight is off. Press button to turn on." and points to the top button with a little green arrow.
Well, something is wrong with mine. When the backlight is off, pressing the top button does nothing. The problem is intermittent and very frustrating.
Now the device is not locked/crashed because the power button will bring up the message. Also, if I call my phone, it comes up. If I txt my phone, it comes up. If I plug my phone into my computer via USB, it comes up. But pressing the top button doesnt make it come up.
I've flashed the phone 3 times to try to get rid of the problem. Originally the phone had the 6.1 stock Verizon ROM. I have not ever try to load a custom ROM on this phone. I have no special software installed on the phone. I am not using the Sense interface, I'm using the Windows Default.
Please help! & Thanks to all you gurus!
I've only noticed this problem when my device gets too hot, so try to keep it out of the sun/heat. I've been on Mighty Mike rom for the past week and have had no issues.
i dont think its the heat..
burtonsnow8 said:
I've only noticed this problem when my device gets too hot, so try to keep it out of the sun/heat. I've been on Mighty Mike rom for the past week and have had no issues.
Click to expand...
Click to collapse
i have not noticed any heat issues. the problem has occurred both when the device was plugged in and not plugged in. in rooms with temperatures from 68° to 76° F and never in direct sunlight..
i think the problem has something to do with email.
i have it setup to check my yahoomail via imap. its downloading messages from years ago, even though its been setup to do only the past 30 days, how is this possible?
ive seen it say 2000+ new emails on the today screen, and dating back to 2003 the last time i was able to turn the backlight on via USB, the yahoomail account was in a perpetual disconnecting... sometimes erroring at being unable to synchronize at all..
also the error reporting service has told me that "tmail.exe" keeps crashing.. im assuming its crashing cause its getting overloaded with too many emails.. can any provide some input?
ive deleted the yahoomail account for now and will see if it happens again..
update
almost 24 hours later, no locking up. device is running smooth.
i fear that the issue is related to the email problem.
it downloading 2000+ emails must have been it.. im assuming
has anyone else had the backlight issue? and have you found it may be related to email?
im going to wait 2 more days and re-add the yahoomail account and see what happens.
That is very interesting. Have you tried using seven for your mail?
http://www.seven.com/
almost 48 hours later..
burtonsnow8 said:
That is very interesting. Have you tried using seven for your mail?
http://www.seven.com/
Click to expand...
Click to collapse
no ive never heard of it.. it looks like id have to join a beta to get it for my phone..
and although i enjoy the idea of using something that works i dont like just giving up on the whatever is wrong with the software.
and...
almost 48 hours later the phone has not at all locked up.. i fear the issue is directly related to whatever it was doing with my yahoomail account.
the settings were: imap yahoomail, html, 2kb, 30days, no attachments.. i think thats all thats relevant.. and it was downloading well over 2000 messages from as far back as 2003
im going to add the mail account back tonight to see what happens..
simplyvega said:
no ive never heard of it.. it looks like id have to join a beta to get it for my phone..
and although i enjoy the idea of using something that works i dont like just giving up on the whatever is wrong with the software.
and...
almost 48 hours later the phone has not at all locked up.. i fear the issue is directly related to whatever it was doing with my yahoomail account.
the settings were: imap yahoomail, html, 2kb, 30days, no attachments.. i think thats all thats relevant.. and it was downloading well over 2000 messages from as far back as 2003
im going to add the mail account back tonight to see what happens..
Click to expand...
Click to collapse
Since you mentioned it I was mulling it over...I really think you are onto something with that mail message, because the two times I did that I had a message waiting.
Seven should be free, I've posted the cab below.
Same thing with mine...
I've had the same thing happening with my TouchPro 2. I found a quasi-work around that helps limit the number of freezes, but it sure increases the number of pocket-dials I make. In the advanced section of the power settings deselect the "turn off backlight if device is not used for" box. Then decrease the "turn off device if not used for" box to 1 minute. I'm still getting really good battery life (lasts all day) and it's not a new battery.
I sure hope there's some sort of update or fix for this issue soon, because this is only a work-around.
Backlight issue on Verizon
I was having the same problem. I do not know if you have mobile email installed. I did. I removed it and so far so good. You will have to hold the back light button for about three seconds sometimes but it always works. No more soft resets. The only issue is that you have to contact Verizon and have them stop the text notifications from OZ Mail. The way Mobile E mail works is the third party software company sends a text which you never see because mobile email software gets it and uses it to give you the notification that you have new mail. Tech support had to create a trouble ticket in order to stop these text messages. Every time I got a email I would get a text from OZ mail with about 20 something alphanumeric numbers. SO far so good!
I had this problem with mine and it appeared to have something to do with my 3.5 audio jack... it was like it thought there was somthing plugged in there but there wasn't. as soon as i plugged in my headphones the screen came right on...
update - and semi-isolation
so after days of not having my yahoomail account configured, and my phone not locking up once, i added it back with the following settings:
imap, 7days, 2kb, no attachments. (the original issue occurred with similar settings, only 30day past messages and not 7)
it worked for a few days, then when i was leaving work today i took my phone out of my locker and noticed the backlight was on. an alarm had gone off.
then i looked at yahoomail and it said i had 2000+ new messages.. the first message dated from august 2008
i turned the backlight off. when i tried to turn it back on it worked. but later in the evening it did not. it hung like it was doing when i started this thread. and it was in the process of "downloading headers" for hours. upon clicking "send/receive" to make it disconnect, it sat on disconnect for a long time, without doing anything.
something is clearly wrong with yahoomail or perhaps simply the imap service
who should be contacted? someone at verizon?
isleepinabucket said:
I had this problem with mine and it appeared to have something to do with my 3.5 audio jack... it was like it thought there was somthing plugged in there but there wasn't. as soon as i plugged in my headphones the screen came right on...
Click to expand...
Click to collapse
i noticed my screen coming back on this evening when i got out of my car. i have bluetooth set up from my car deck to my phone for audio streaming and hands free.. it automatically connects when i turn the car on and disconnects when i turn the car off. upon disconnect the phone usually displays an error saying that the hands-free device has been disconnected.
it looks like the phone will respond when any kind of event happens (ie plug/unplug of headphones, phone call, txt message, alarm, etc..) so whatever the hell is wrong the phone is not actually crashed, just the backlight wont respond to the top button..
What your describing bis not new... nor is it limited the the TP2 or HTC phones. Commonly referred to as "failure to wake" or "sleep of death" (do ba search). Potentially effects all WinMo devices.
Frequently attributed to programs running in the background as the phone goes into sleep mode. By Programs, this could mean an active applicationyou initiated, a system program running invisibly in the background or an event that creats a notification while the phone was asleep.
Workaround is similar to what you've already tried: Extend the amount of time it takes for the device to go to sleep (+ve found 3 minutes sufficient, allowing for more time to multitask with multiple programs running).
Try not to put the phone to sleep with known programs running under the task manager.
Use Lumos to conserve battery life, since youre possibly keeping the device on for longer periods.
Keep availible RAM using a RAM cleaner and clean up duplicate notifications. I use MemMade for both.
This is a software issue and the circumstances are descibed in Microsoft's documentation for software developers. They test for programs that contribute,or create this problem before they go into the marketplace.
Sorry for the typos. In class banging out a hasty responce.
I've been having the same issue too, intermitantly maybe twice a month. I can't find any pattern.
I use Google Latitude, Batti, and I sync email every 30 minutes (Exchange to my univeristy, and IMAP to AOL) but I also have my computer set to download messages and erase messages after 2 days so I never have more than about 100 messages to sync.
WM 6.5 Verizon ROM (it came preloaded out of the box)
Sometimes, it locks up immediately after bootup (as a moment ago) sometimes it will run great for weeks before having problems. I can't find a pattern.
Hi everybody. Although this is my first post I had registered a couple of weeks ago and have been lurking for a long time. I thought I would post my experiences with the issues in the title in hopes that they might help someone else.
Th first problem I tackled was the SMS issue. With some contacts I could not reply to messages because their displayed phone number did not contain the area code even though it was listed in my phone's contact page for them. I also could not initiate a text message from their contact profile as the area code would be dropped when typing the message. The only way I found to send or reply to a message was to start a new message and enter the beginning of their phone number or name then the phone number would be displayed correctly including the area code.
I tried all the suggestions I found here and other places. Such as deleting all cache and log files as well as deleting the individual contacts and recreating them. Nothing I did solved this issue. What was really weird is some of my contacts did not have the area code in their phone number yet it would be added when messaging.
Finally I sync'd my contacts with gmail. I then logged in and made sure all phone numbers had the correct ten digits. Then I performed a factory reset on the phone and resync'd my contacts with gmail. All messaging issues were resolved.
Doing a factory reset gave me the ambition of trying to solve the phone shutting off after being charged. This was a problem as long as the charge was at least 78% to 80%.
After fixing the SMS issue I left the phone completely stock for more then a week. Not once did I experience any shutdowns. I then installed LauncherPro Plus. Immediately the shutoff issue returned. After several days I performed a factory reset and left it at stock and experienced no issues for another week. Reinstalled LauncherPro Plus and the issues returned.
I performed another factory reset and installed ADWLauncher. After two weeks of use not a single shutdown. Thinking this was fixed I started installing apps. Although not as severe the shutdowns returned. Uninstalling all the apps resulted in the phone no longer shutting down. So I started installing apps one at a time and testing for a few days in-between the installs. Some apps would cause the phone to shut down while others were fine. There really was no pattern to which apps worked compared to the ones that didn't. Both Handcent and ChompSMS caused shutdowns.
After a couple of weeks of using the phone with installed apps that caused no shutdowns I installed Spirit Level Plus. Once again the phone randomly shut down when charged above 80%. This made no sense as this app should have minimum interaction with the operating system. Then, for whatever reason, I had an idea. I uninstalled Spirit Level and reinstalled it using TWLauncher and once installed switched back to ADWLauncher. The phone never shut down after this.
Thinking I might be on to something I installed both Handcent and ChompSMS using the same method. What a pleasant surprise it was when after a week there was not one shutdown. So I installed a few more apps and still did not see any issues. This was maybe a month ago and since that time I have probably installed 40 - 50 apps using the same method and have not seen one shutdown.
I apologize for this post being so long but I wanted to give as much detail as possible. Hopefully this will help someone else and also be a small repayment from me for all the valuable info I have gotten from the forum.
stock or not it will reboot. the phone has a hardware issue. warranty it asap.
Still no random shutdowns. As far as exchanging the phone I think I'll hold off for now. Sending it in under warranty will most likely get me a refurbished phone that may or may not have the same or other issues.
First off, I have already found the SMSC help threads and verified my message center is the correct one for AT&T.
Sometimes, when I send SMS to certain people (random people?) the phone will say they are sent but the recipient will not get the message until 3-4 hours later. In the mean time I can text other people normally.
It gets weirder, I was thinking it was an inter-carrier issue, but if I reboot my phone, all of the missing messages will suddenly arrive at the recipient's phone. Its as if the phone tells me they are sent while they are in some backed up queue?
I was using Scott's regular build (several versions where I have this problem intermittently) and just upgraded to his beanstalk build and have the same issue.
I use GoSMS for my messaging.
Anyone heard of anything like this or can direct me to some help?
Much thanks!
And major props to Scott for his wonderful builds, my phone has never worked so well, minus whatever this issue is!