Bizzare gprs connection and fail 02 XDA IIs
Has anyone else had really bad reception for gprs on the XDA IIs ??
Basically mine was working fine for the first 2 weeks of me getting it , now this is what is happening.
9 times out of 10 it won't connect to gprs, when on occasion it does connect you can't do anything i.e browsing web pages always comes up with page not found, email wont connect to server.
I took it upto my local 02 shop and as soon as I walked into the shop it started to work, walked 100 yards down the road it stopped working, went back to the shop it started working, tried this 5 times and at various distances from the shop (even tried in another country) and it doesnt work unless im standing just outside or inside the 02 shop.
According to the ofcom sitefinder there is no mast at the 02 shop location so I trekked off to go and find one and stood right next to it and still no gprs.
Any clues what the heck is going on?
hi
i was unable to send MMS, after a few emails to 02 data support they told me to go to 02 active\tools\connections\ then set it up again for my sim, and it all started working, there was a problem with the gprs setings at there side....
Yeah been there done that im afraid, done soft reset, hard reset, removing sim and wipeing it, trying the sim from my wifes phone (it's grps enabled on her phone)
Def thinks my handset is faulty, trying to get to the right person though who I can talk to so I can send it back (it's past it's 28 days return - so it will have to go back under warranty) is another matter, data support gave me a number to call , but on calling that number you hear as if someone is punching in new numbers and you get re-directed to a voicemail box that is full so you can't leave a message.
Well just got my replacement XDA IIs , yes thats right replacement, 02 couldn't get it fixed within 7 days so they sent me a whole new package, so i've got an extra crade (great for home now), extra battery and all the gubbins , now i've just got to charge it to see if this one works ok
Bastards, in the letter they said it was a replacement phone BUT it's got a scratch on the top left corner which was there on the original phone so I conclude that they havent fixed it or replaced it at all (not fixed because the same fault is there).
The scratch cover both the main face and the section behind, but the EMI (whatever the number is called) is different from what I sent.
So i've had to speak to 02 who are no help because I said I didnt want to wait another 2 weeks to be without a phone and that they should just send me a replacement and I will send back the faulty one...... But oh noooo because I have purchased the phone over 1 month ago, it falls in the manufacturer warranty so it has to be dealt with by the manufacturers repair centre (who have screwed up in the first place). B**lcks i say (well i didnt actually coz im not a rude person).
SO basically there is little point in me trying to argue the toss with 02 , so i've just had to send it back again with a letter and im paying for my line without any use on it
Just wish I had gone with a different service provider now.
I presume that I am stuck with the contract for 12 months as I bought the phone on contract , unless anyone else knows any different ???
Ok after they lost my XDA IIs on the last time i returned it (so 3 weeks without my mobile) so they have exchanged it for a new one (this time without the same scratches - so it must be a different one), but still no GPRS.
I am doing this right aren't I , if I click on the antenna icon i see three things.
O2-UK "turn on flight mode"
MOBILE WEB GPRS "connect GPRS"
WAP NETWORK GPRS "CONNECT GPRS"
SETTINGS (HIDE)
goto start/internet explorer, enter www.google.com
Sometimes it connects but says "the page you are looking for cannot be found"
Other times it won't connect to GPRS and says that the modem you have dialed has no responded.
Im pulling my hair out (but luckily i shave it) trying to get this sodding thing to work!!!!!
Im going to stand outside the O2 shop again and see if it works there like the last one did.
Just a though I do have a lot of computer equipment surrounding me, long shot but would magnetic fields be causing a problem?
Hi I al;so had problems with the GPRS "mobile web connection" like you either not connecting or if it did connect i got the error message saying page cant be displayed. BUT mine did work more than 1 /10 times And most of the time either a soft reset or remove and replace the battery fixed it.
One thing on replacements mine was replaced probley every 2/3 weeks due to them being crap, I had 4 replacements and only the last one had the same IMIE number on the phone as the box, the other 3 phones were brand new (well they looked it anyway)
As of the problems they have now changed it for a XDA2i This is not perfect its still needs thoese softresets a few times a day, But in my opinion its far better than the 2s
John
To be honest with you I bought the phone coz i wanted to treat myself to something that looked flash (i admit it!!!) , but I also use it to remote adminstrate some servers when i'm out and about using vnc but of course if I can't connect to GPRS then i can only do it when im in a wifi hotspot (which in my neck of the woods is not a common occurance).
When i first got the phone it worked flawlessy for about 2 weeks but now even with the new phone nothing!!!!
Just out of interest i often see patches and upgrades in this forum for asian bought xda/ii/IIs etc. but I never see anything for O2 UK, do they not release patches etc???
On the off change i used the rom from http://www.ridersinc.com/dev/store/customer/home.php , it reported to being the same rom as what my XDA IIs is shipped with but i thought i would give it a go anyway, lo and behold i've just been able to connect browse and get my emails via gprs, not sure if this is a one off though so im going to try it a few more times.
Ok been using GPRS all day today now, seems that by reuploading the rom on my-xda.co.uk seemed to do the trick! , have no idea why though as it was/is the same rom as what the phone was shipped with.
anyway hopefully it will stay this way.
Just wish I hadn't sent the cradle and charger that came back with the first return (kept the battery though), second return came just as the phone instead of the whole box
Related
I got a used G1 almost a year ago, unlocked it so I could use it with AT&T and it had been working without any trouble until this past Sunday. I was running 1.6 for the longest time and never got around rooting it or installing mods. Suddenly, after I was on the phone for 2 hours, the G1 stopped receiving service. It was normal for the phone to drop service for a moment because of where I live, but after a couple seconds I usually get service again. I didn't.
I swapped out my SIM to an older phone and I was able to get service. So I figure it probably isn't a SIM card problem.
So I put the SIM back into the G1, browsed through the phone to see what was wrong and suddenly found that I had an "update all" button for the market. That's a feature only in 2.2, not in 1.6. I checked online to see if there were any updates to 1.6, but didn't find anything. I had no service, but a feature not in 1.6 on my phone.
After several hours of having no service, I decided to root my phone and install Cyanogen Mod 6. I thought maybe updating the phone might fix the problem. Hours later, I got CM6 up and running and used my brother's SIM to activate my Google account. It just so happened that when I was activating the phone, I had a small window of reception. After that, no service.
Monday I went to the AT&T store to see if they could help and my phone suddenly worked inside the store. I left it there for 15-30 minutes and service didn't drop, so I thought it was fixed. I left and just as I got home, my phone stopped working. So I drove back to the AT&T store to get a new SIM. Sad part is, my phone has service in the store. Again. I just don't get service anywhere else.
I got the new SIM, but I still didn't get service. My brother suggested that the antenna cable might be loose. So yesterday I went to pick up a screwdriver set that had the right size torx bits so I could open up the phone. The cables looked fine, but I pulled them out and plugged them back in. That didn't fix the problem. I still didn't have service.
Late last night, at the CS club at school, a guy with a G1 on T-Mobile put his SIM into my phone to see if it would work. After 5 minutes, my phone was able to connect. So I swapped my SIM back in, but no service. My G1 can see the networks. Right now, I can see AT&T under "Available Networks", but every time I try to connect, it says, "Unable to connect to this network at this time. Please try again later."
I'm using a spare phone right now, but I'd really love to have my G1 working again. Any help or suggestions would be greatly appreciated.
Same Problem
If it makes you feel any better.. 7 months later and I have the same issue. Been scouring the internet and XDA for hours without any resolution. Maybe AT&T is dumping IMEI #'s for devices not in their lineup? Older AT&T Sims seem to work though which is strange. Maybe this bump will get us some kind of response.
Are you having issues where the phone's internet cutting out? I'm trying to work out if its an issue with the phone or the signal in Manchester.
The phone will be working fine for texts and phone calls then when I go to use Internet radio, Marketplace or Internet browser quite often the internet will drop out.
Hi no .
My phone is behaving but does have the 3g to H problem where it flies between the 2 . Although this does seem not as bad as other users are experiencing
Sent from my HTC One S using xda premium
Its literally driving me insane. Its about 6/10 times I go to use the internet it wont work! But if I do get it to stream it seems to be ok.
I'm considering going for the ONE X instead getting sick of the problems with the S.. Shame really as I love the size!
Hard reset and see how it acts after that .
Most of the niggles I had went after I did that.
The S for me is a keeper for a while , screen is great , battery life is amazing . Have you called 3 to see if there's an issue
Got mine today from three. Will report back if I notice anything. Three can slow data down I believe depending on usage on a network. Being in a city might have something to do with it.
Sent from my HTC One S using XDA
Be grateful you get signal. I get jack sh*t in manchester with vodafone haha, always have.
Well I unlocked my bootloader last night, didn't end up putting any ROMs on it but had to start again with my Apps everything was working perfectly when I went to download everything (This is in Sale, about 5 miles from where I work). I even managed some Battle Field 3 online gaming via personal hotspot on my PC.
It was only late on last night I starting having an issue.. was it an app I installed I wonder? I will experiment further.
Shame its networked locked, was going to led it to my friend to try with his Vodfone sim to see how he gets on with it.
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
mardon85 said:
Its not the PHONE WOooh! Three have just called, problem with the mast in my area, fixed by the 27th. I can deal with that. And there I was deleting apps etc.
Click to expand...
Click to collapse
Not to deflate your balloon but I have same prob. I have a fairly good Three signal where I live NE of York. Put the sim out of my One S into Defy+ and I get good signal. Put sim back into One S and back to 1 or 2 bars. I took it back to Three in York but with full signal in York had a hard time explaining my prob. So the assistant typed on the computer ..... guess what she said ....
" problem with the mast in my area, fixed by the end of the week"
Now that is one coincidence is it not? That said even if there was an issue with the 'mast' doesn't explain why the Defy+ has the normal good signal with no signal loss as per One S
Micro sim will work in Defy+ if you place it correctly over the connecting pins!
There are others on here with similar problem
http://forum.xda-developers.com/showthread.php?t=1588345
There is definitely an issue with the current radio firmware as I still have the jumping 3G to H sign but even so at home on the Wirral or in Sale Manchester the internet is spot on, even if it only has 3/4 bars where as in work its full signal but the internet drops out all over the show.
I think it could well be a coincidence that there is an issue with the mast you're on, does the Desire support the faster HSDP+ internet? Maybe its that?
Not sure about the Desire.
I think it's probably the a firmware issue as you say. I know I have a good Three signal where I live as I've tried their PAYG service. Put either the payg or the monthly contract sim, both from Three, in the Defy+ and get a good signal readout. The signal seems to bounce all over. One minute I'm on full bars and the next lost connection. In York where signal is stronger than mine in the sticks there is no issue. Tried with little success to explain the problem to the assitant in Three shop but with full bars on phone she thought I was some sort of fool Mind you when she played the mast card asked why then the Moto Defy+ had no issues with signal
I'm hoping there will be a patch from HTC at some point though they maybe need to be made aware of the issue. I would like to try a T-Mobile sim in the One S but suspect it's locked to Three. I'm sure it's a network provider issue.
I bought my One S from Telus through a friend who's a Telus customer this past June and used an unlock code bought online to use it with my carrier (MTS). After setting it up with the MTS APN settings it worked perfectly for several months. Then around 2 or so months ago, I got an OTA update to 4.0.3 and as soon as I got the update, the phone started regularly dropping the connection to the network. Signal strength wasn't an issue, it would just cut out completely, giving the message about emergency service only. Some days it wouldn't be too bad and would just cut out momentarily and sometimes it would drop for a good time or drop so repeatedly as to make the phone unable to even dial out. It would sometimes even vary in severity throughout the day. I haven't rooted or unlocked the phone in any way except for a carrier unlock code.
As I was very busy with school, I gritted my teeth and beared it but it seemed to get progressively worse to the point where I finally sat down to seriously look into, and got on the phone with MTS tech support, HTC tech support, as well as trying to talk to MTS sales reps at their store locations. MTS is clueless on what to do (or just refuses to help) because they don't sell the One S. I talked to HTC three times and their only solution was to see what happens with sim cards from different phones and they also noted that the stock software, as well as updates, are tied to the carrier and could be causing problems.
MTS also talked me into buying a new sim card and seeing if that fixes the issue, where it actually made things worse somehow and now the phone often cannot get a connection at all or drops it and doesnt pick it back up (on the settings screen, "mobile data" gets stuck at "turning on" but even voice doesn't work). I've tried getting other people's sims to try in my phone but they all seem to have ones of different sizes. All I've been able to try is a Rogers sim (which I only could test for a short time, but seemed to stay connected and stable for that time) and a Telus sim (which wouldn't work at all, strangely enough. Though one person I talked to at HTC said that by unlocking my phone its possible I received the OTA update from a different carrier such as Rogers).
I'm not sure what to do here as I've tried messing with many settings and searching for solutions without finding one that works. One of the HTC reps I talked to said that I could either send it in (and lose the phone for 2-3 weeks without a guarantee this wouldn't happen again) or while they can't recommend it, I could try rooting the phone and downgrading the software to what it was before. A guy I talked to at a local cell repair shop listened to my problem for about a minute and a half and then said rooting would fix it.
If anyone has any suggestions, I would greatly appreciate hearing them. I'd like to get some more input before I void the warranty by trying to root it and replace the software with some in case that doesn't fix it and I have to send it into HTC for a big fee.
Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638
Nobody?
Is there another forum or category this should be placed into?
Your not the only one that has connectivity issues. There is a post here in the q and a for gsm settings if that what microcell uses u can give it a shot
Sent from my SM-N915P using XDA Free mobile app
I just searched the terms "apn" and "microcell"
Nothing of use came up.
Which device Q&A was it listed under?
http://forum.xda-developers.com/note-edge/help/samsung-galaxy-edge-network-drop-t3058208
here is the thread. i cant tell you it will work for you i use a cdma device and never tried it on mine
shadezero said:
Hi All,
I seem to be losing data connectivity when on my Microcell at home.
Normally this wouldn't be an issue because I'd just hop on the Wi-Fi - but this leaves me unable to receive MMS messages.
Please see attached logcat for details. Note the issues that start happening at: 04-15 07:05:39.638
Click to expand...
Click to collapse
hello,
i was in ur boat for the last couple of months troubleshooting all types of reasoning why my mms and visual voicemail, would not go out thru the MCell. To make a long , long, story short, i swapped out my DPH153 ( the upside down "Y" white microcell) to the newer DPH154 ( Shorter, Black, and no PC port ). Being i have had the previous MCell for a couple of years, i had no warranty. Although, i disagreed that if AT&T made some change to the MCell on the backend or wherever, and screwed MMS, why should i have to pay anyway. After talking to enough reps that kept telling me i need to go buy a new one, ( make sure u have at least an hour of spare time before u get on the phone )they eventually sent me over to the Retention department. i have 6 lines on my account, so i guess i was worth saving. Retention was super nice, didnt even care what my reasoning was for the new MCell, just wanted me to be a happy customer, which after being on hold for so long, i greatly appreciated. the deal was for me to go purchase one at an AT&T store, and once activated, to call back , and they would credit my account. it was a little incovienient, but worth saving the $150.00. i went and got it, activated it, which took minutes, i was suprised at that, called back in, was on hold for another 30 minutes, finally credited my account the $150.00. Happy Customer.
Now, the real question.... did it work ?
yes.
yes, it did. The first thing i noticed when my old one wasnt working is that the data speeds were extremely S-L-O-W. i have 6 phones here, all different, so i knew it wasnt a phone issue, or a software problem, not on all 6. Smartphones are getting better n better cameras, the file sizes are getting bigger n bigger, even when it compresses. the compression is smaller, but its still a growing file size. Regardless, when i was in range of old MCell, i turned off wifi, and ran a speedtest. i mean it claims 3G, lets see. so minimum with full bars, id say about 1.3mb is acceptable. my speed was around .3mb , no 1 in front. Now normally, i would have never noticed this, cuz at home, most use wifi which is blazing, and it doesnt eat ur data. it then made sense why pics wouldnt send, im trying to send this huge file through this tiny hole, and it would just fail, bottom line. Ran a speedtest on new MCell, 3.40Mbps. very acceptable. sent multiple pics, no issues. Appears a little slower,about 10 seconds or so for sending to complete, only because of the data. When im out in the wild, and have LTE, pics send in seconds, but of course, its 54Mbps or more. i just realized my short story got kinda long, sorry. Hope that helps you.
Not really a question, more of a statement....
So, my Pixel arrived today from Verizon.... Cool, lots to play with before I am basically locked up away from home the next two days.
Open the box, nice phone, start it up, did a factory refresh (do this every time now for all new phones), and then inserted the SIM and started it up again...
The Phone Activation for the phone doesn't work. Thought at first, it was due to low signal, it not very strong where I live but never been a problem before... still nothing.
Call the 800 number it shows... talk to the rep and there is something weird, the IMEI and ICCID numbers are not in their database... how that happen?
Rep finally says I can take the phone in to a store and they will fix it (Can't do that today) or they can fill out paperwork to get it corrected. 12-24 hours.
Hmmm.... really no choice as I will have no access at all tomorrow and friday so I have to wait.
Hard to fathom that a phone from Verizon shipped to me from them is not properly setup in their database. Still using my Nexus 5X for phone but have the Pixel all setup ready to go when it activates. Just can't use it as a phone yet.
Finally, it activated. BTW, really like the phone a lot.
Well this turned out to be just a waste of time.
A day or two later the phone would only get 1xRTT and no celluar data. No calls in, no calls out... This was the day before Xmas. So the day after they had one on hold for me since stores were running out of stock. I went into the store they insisted I change the SIM card first and it seemed to work,
But when I got home it started to do the same thing. Other phones didn't have any issues there.
Naturally, the phone on hold was now gone. Told they would ship out a replacement... Nothing... checked almost daily and they said they were waiting for phones.
This morning, I was told it would not ship until the 20th of this month which would be almost a full month since I got the phone.
I canceled the order.