Fingerprint login to apps stopped working - General Questions and Answers

Hi, my phone has stopped allowing me to log on to apps via fingerprint although I can still unlock the phone using fingerprint. The Nationwide banking app just says "We couldn't set up biometric login", and eBay says "Biometric registration failed, biometric sign in is not enabled". It has worked in the past. Is there a setting I'm missing? I can't find anything. I found advice to reboot to safe mode, delete fingerprint and pattern login, reboot and set them both again but that didn't work. Has anyone any suggestions please?
Phone is Lenovo P2 with LineageOS 20.
Thanks, Simon.

Related

[Q] Use Secure Credentials - Unchecked After Rebooting Phone

The basic problem is that when connecting to an enterprise wifi network, you must enter a password for using secure credentials. The password entered is only valid for that session and does not survive a reboot. After rebooting, the check-box for "Use Secure Credentials" under the Security settings screen is unchecked. The phone will continue to try and connect to the enterprise wifi network (failing each time) until the "Use Secure Credentials" checkbox is checked and the password is entered.
I saw that there were several threads under several different phone subforums discussing this same issue. The closest solution I found was an app called Keystore Unlocker. Unfortunately, it does not work with the current version of su and appears to be abandoned.
I'm looking for any suggestions on how to automatically enable this option following a reboot. Any options including paid apps are perfectly fine. I'm also rooted.
Did you find a solution to this? It is really annoying.
Many thanks.
Nope.
It's pretty crazy that there is no way this can be done - even on a rooted phone.
This guy is my hero...
Keystore Unlocker (root only)
An elegant solution to this issue. Works perfectly!
Fantastic!
Thanks for posting.
A strange thing happened. The Keystore Unlocker app stopped working for me. Previously, when my phone was booting up, I would see two "grants" for su for this app - one was for Keystore Unlocker and the other was for root. Now, when I reboot, I only see the first one. Strange thing is, when I do the "lock/unlock" test in the app, it works fine.
I've uninstalled and reinstalled the app. Cleared entries from Superuser. Reinitialized the keystore. Deleted and readded WiFi profiles. Cleared cache and Davlik.
Any other ideas?
For anyone following along, the most recent update to the Superuser app is what broke Keystore Unlocker. I downgraded and it's working again.

Unable To Remove Lock Screen/PIN

I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.
How do I remove the PIN (without a factory reset?)
UberSlackr said:
I'm not able to disable the PIN (or any security based lock screen; Password, Pin, or Pattern) and set the phone to just "Lock Screen" or even "No Lock Screen." The Face Unclock feature is also not available.
How do I remove the PIN (without a factory reset?)
Click to expand...
Click to collapse
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.
dneiding said:
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.
Click to expand...
Click to collapse
+1 This happened to me on my last phone, built in policy in MS Exchange. I think if you delete the account, you can get the options back.
dneiding said:
Are you connected to a corporate Exchange email account? If so, I think the Exchange admin can require the lock screen and not let you turn it off.
Click to expand...
Click to collapse
Only company email account used on the account is accessed through Gmail.
The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.
Only company email account used on the account is accessed through Gmail.
It's because you locked the microSD card. I had the same thing right now with LG G2 Mini
See if any of these will work for you
http://en.miui.com/thread-5684-1-1.html
it's for rooted devices and I'm not rooted. just delete the micro SD protection
Sent from my LG-D620 using XDA Free mobile app
How do you delete micro SD protection? Can this be done without formatting the card?
Of course, because you do not format it. Settings/security/decrypt SD card storage.
of course that option will be shown if you encrypted the card before
I think that also works with phone encrypt so maybe that's why you can't delete pin
Sent from my LG-D620 using XDA Free mobile app
Do you have foxfi certificate installed?
Sent from my HTC6525LVW using Tapatalk
ChrisNee1988 said:
Do you have foxfi certificate installed?
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
i did not install anything.
Did you ever solve the phone lock problem?
I have the same problem as the one you've described in this thread. Did you ever come to a solution on this one?
Settings - security - crecredentials storage - clear credentials
Worked for me
me 2
This also just worked for me thanks
​
MrRedPants said:
Settings - security - crecredentials storage - clear credentials
Worked for me
Click to expand...
Click to collapse
jackie08 said:
This also just worked for me thanks
​
Click to expand...
Click to collapse
Ditto. Clear certificates.
figured it out
I managed to sort the issue out by clearing the credential storage on my device. It may not solve the issue for everyone.
UberSlackr said:
Only company email account used on the account is accessed through Gmail.
The "Lock Screen" was the selected option, until I tested out the PIN. But then when I went back into setting, Lock Screen and the other two were greyed out. So I can't remove the PIN now.
Click to expand...
Click to collapse
So I had this problem but only after this most recent update beginning may. And what I did was go to setting, then security, there should be a credential storage area. I cleared the credentials went back to lock screen and it wasn't greyed out anymore. I don't even know what activated this because all I did was add a pin just like you and then wanted it off and I couldn't. But I solved it. Hope it works for you. Good luck
To opt out, Go to Settings » Accounts» Remove Google and Corporate/Exchange account then restart device.
Now again go to Account and add Google account.
Now lock the phone and try to unlock with invalid PIN/Pattern for 5 times, next it will automatically open SnapView settings, there, remove SnapView.
That's it, Go to Security » Lock screen, enter the current PIN/Pattern, now it will display all other lock options....
100% working for Android Lollipop, others not sure!!

Cant turn of lockscreen

The option is greyed out. Says due to administrator, encryption, or trusted credential. Phone is not encrypted. Cleared the credentials. And there are no apps with administrator privileges . My phone is rooted, however.
Can anyone help?
Thanks!
bump

Anyone bank with HSBC in the UK - Has mobile fingerprint login just disappeared ?

Running android 10 and seem unable to use fingerprints to login. Have un and reinstalled the app but still not working.
Anyone else seen this ??
sdunne said:
Running android 10 and seem unable to use fingerprints to login. Have un and reinstalled the app but still not working.
Anyone else seen this ??
Click to expand...
Click to collapse
Happens to me sometimes and I just re-enable it in the app settings.
I ended up wiping all security settings restricting access to the phone, wiped and disabled fingerprints, dropped intune so I could remove the startup password and pattern. Rebooted, readded fingerprints and password and now the misbehaving apps (including HSBC banking, Tesco apps and lastpass) all recognise and use fingerprints as expected.
I'd already dropped and readded fingerprints and that by itself didn't do it, but in effect resetting security settings did it for me!
Kudos to whoever came up with this solution!

Bank App says "Wrong Username or Password" when using fingerprint sign in...reset?

Bank App says "Wrong Username or Password" when using fingerprint sign in...reset?
After the last update to the OS, I can no longer connect to most, if not all apps (not 100% tested) using the fingerprint reader.
The message I get in the app is that the username or password is incorrect. Is there a way to clear and reset this? I deleted all fingerprints, turned off security completely, cleared all data on app, uninstalled app, rebooted then reinstalled and re-did my fingerprints. Can unlock screen no problem. Now when I run the app, I am asked for a fingerprint, and it does the same...bad username or password.
Any suggestions?
Thanks!

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