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[Q] Unable to Unlock (TF700T)

Hi All,
I've been doing a lot of searching and reading on the forums but haven't found an solution to my problem.
I've been tgrying to unlock the boot-loader of my tablet for days. I downloaded and installed v8 of the
ASUS unlock tool.
Everytime I try to use it, I get to the "Google Account Verification" step it says:
"Your password is not valid"​
I know I've entered the correct password. I've actually signed out of my google accounts from the tablet
and then signed back in just to make sure I wasn't fat-fingering it over and over.
Here're the details:
ASUS Transformer Pad TF700T
Android Version 4.2.1
Kernel Version 3.1.10-gb1a9af5
Build number: JOP40D.US_epad-10.6.1.14.10.20130801​
As far as I know, the tablet is absolutely stock (I bought it on e-bay)
If someone could point me in the right direction, I'd really appreciate it.
I want to unlock, the install TWRP via fast-boot on the way to trying a couple of custom roms.
My search-foo is relatively weak so if I've missed an obvious thread, please forgive me.
atTHANKSvance!
Simeon

You don't have 2-step verification activ on your Google account, do you?
If yes, you need to disable it for this procedure.

berndblb said:
You don't have 2-step verification activ on your Google account, do you?
If yes, you need to disable it for this procedure.
Click to expand...
Click to collapse
Brilliant!
You have almost certainly diagnosed my problem....
It's late here, but I'll turn off 2-factor authentication and try again in the morning.
I'll post again with my results.

That was my problem..
I didn't actually need to deactivate 2-step authentication. Google will generate an application specific password for those programs that can't handle the 2 step process. I generated one for the unlock tool and it unlocked on the first try.

That was it...
Instead of deactivating 2-step auth, I generated a new app specfic password for the unlock tool. I put it in and it worked the first time.
Thanks again!!

snevel said:
Brilliant!
You have almost certainly diagnosed my problem....
It's late here, but I'll turn off 2-factor authentication and try again in the morning.
I'll post again with my results.
Click to expand...
Click to collapse
Thanks but it's just experience....

snevel said:
That was my problem..
I didn't actually need to deactivate 2-step authentication. Google will generate an application specific password for those programs that can't handle the 2 step process. I generated one for the unlock tool and it unlocked on the first try.
Click to expand...
Click to collapse
I actually didn't have 2-step authentication activated...BUT...after reading this, I tried generating an app specific password for the Update tool, and worked for me. Thanks for the tip.

Here's another solution: (I couldn't get any of the above solutions to work)
After 20 minutes thrashing around in the jungle of Google settings I discovered that in the Google "Less secure apps" page of the account settings it says "Some apps and devices use less secure sign-in technology, which makes your account more vulnerable. You can turn off access for these apps, which we recommend, or turn on access if you want to use them despite the risks." So I changed the "Access for less secure apps" on that page to "Turn on" and - bingo ! - the Unlock app on my Asus tf700t accepted the Google account password that it had previously been rejecting and went on to unlock the tablet. Then I went back to the "Less secure apps" page of the account settings and changed it back to "Turn off", i.e. I restored it to the more secure setting.
Verily the Asus/Android/Google world moves in mysterious ways.

pacman65 said:
Here's another solution: (I couldn't get any of the above solutions to work)
After 20 minutes thrashing around in the jungle of Google settings I discovered that in the Google "Less secure apps" page of the account settings it says "Some apps and devices use less secure sign-in technology, which makes your account more vulnerable. You can turn off access for these apps, which we recommend, or turn on access if you want to use them despite the risks." So I changed the "Access for less secure apps" on that page to "Turn on" and - bingo ! - the Unlock app on my Asus tf700t accepted the Google account password that it had previously been rejecting and went on to unlock the tablet. Then I went back to the "Less secure apps" page of the account settings and changed it back to "Turn off", i.e. I restored it to the more secure setting.
Verily the Asus/Android/Google world moves in mysterious ways.
Click to expand...
Click to collapse
I have tried this as well and I cannot get my tablet to unlock. I have verified it is registered within ASUS' systems, I have verified I do not have 2 factor authentication and I have less secure access on.
Does anyone have any other ideas how to get passed this Google Password issue?
Joe

Yes. Factory reset the tablet, setup wifi but no Google account, run the app, it'll work now

berndblb said:
Yes. Factory reset the tablet, setup wifi but no Google account, run the app, it'll work now
Click to expand...
Click to collapse
I found that once I deleted my Google account on the tablet I was able to complete the bootloader unlock.
Thanks for the assistance.

JoeArech said:
I found that once I deleted my Google account on the tablet I was able to complete the bootloader unlock.
Thanks for the assistance.
Click to expand...
Click to collapse
Been banging my head against the wall for a while on this one.
That worked perfectly... and without having to factory reset. Thanks!!!

charlygordon said:
Been banging my head against the wall for a while on this one.
That worked perfectly... and without having to factory reset. Thanks!!!
Click to expand...
Click to collapse
I've been trying to unlock mine for over 2 years. V7 unlock installed, removed account, ran unlock tool, VIOLA! Success!
Now, what seems to be the best ROM to use is what I have to figure out next...... is there a solid KK or Lollipop ROM?

Lock screens disabled by administrator?

I recently switched from the regular 3 way slide lock screen to a PIN unlock. I only intended to do this briefly, just to keep people from messing with my phone while it was charging. Anyway, when I tried to switch it back I found that the options Lock Screen, No Lock Screen, and Face Unlock were grayed out with the message "disabled by administrator, encryption policy, or credential storage". I didn't make any changes to any of those things (unless I did it unknowingly) so I'm not sure why this is happening. I'm running non-rooted stock Verizon Sense 6. Anyone else have this issue or know how to fix it? I like being able to have an easy lock screen most of the time.

Check your device administrators. It's under settings/security. I know foxfi forces this and some email apps too.
Sent from my #6F6E71 M8

The only device administrator I have is Android Device Manager. I've tried unchecking it and rebooting, but I'm still locked out first three lock screen choices.

EdCarden said:
The only device administrator I have is Android Device Manager. I've tried unchecking it and rebooting, but I'm still locked out first three lock screen choices.
Click to expand...
Click to collapse
I had the same issue. I deleted my VPN profile, then was able to disable the lock screen.

vince47 said:
I had the same issue. I deleted my VPN profile, then was able to disable the lock screen.
Click to expand...
Click to collapse
I'm not sure that I have a VPN profile. I do use an Outlook client app for my work email. Supposing that I unknowingly have a VPN profile set up, how would I go about deleting it?

EdCarden said:
I'm not sure that I have a VPN profile. I do use an Outlook client app for my work email. Supposing that I unknowingly have a VPN profile set up, how would I go about deleting it?
Click to expand...
Click to collapse
Virtual Private Network is used to connect directly to a private network. VPN may be needed in order to communicate with your companies email client. The settings are located in Settings>More>VPN.

My VPN screen looks like this. It must be some other issue. I imagine we'll be getting a firmware update some time in the next few months, hopefully that will resolve this.

Hope this works for you too.
I faced the same problem with my HTC One M8, and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!

Thanks alot
raeleewp said:
I faced the same problem with my HTC One M8, and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!
Click to expand...
Click to collapse
you solved my problem
it was the credentials
once I Removed all certificates the screen locks Activated Again
Thank you So much...:good::good::good:

BIG Thank you .. I had the same problem in M8 as well..
raeleewp said:
I faced the same problem with my HTC One M8, and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!
Click to expand...
Click to collapse

Thanks!
Thanks! It worked for me.

Thank you So much...
u solve it on my desire 816 dual sim

the same problem solved
I had the same problem with my HTC M7.
A tryed google`s android device manager website and I locked my device. After that I wasn`t able to clear my password, I just could set another or pin or something.
Clearing the credentials solved this problem, and I could erase my password.
Good luck for everyone

Yes it works perfectly fine.. Thanks

i am with same problem but no solution
raeleewp said:
I faced the same problem with my HTC One M8, and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!
Click to expand...
Click to collapse
i own htc one max and even my lockscreen is disabled and even clear credentials is greyed out

Thank you so much for this quick fix! Brilliant hint!

thank you... its solves the problem.

Wew
---------- Post added at 05:31 AM ---------- Previous post was at 05:27 AM ----------
Hi to all..is there anyone can help me bout my android got error when i try rooted on recovery mode."did not match size/system/csc/common/system/fonts/droidsanfallback.ttf(no data available)

Thanks!

Method worked for HTC Desire 816 Dual Sim
raeleewp said:
I faced the same problem with my HTC One M8, and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!
Click to expand...
Click to collapse
Thanks A Ton Sir u saved my life from locking out of my phone the

Why can't I shut off the lock screen security?

On stock 5.01. I have it on pin unlock right now but the options to shut it off are greyed out. The only other time I have ever seen that is whenever encryption is enabled which I do not have enabled, why can't I remove it?

xsteven77x said:
On stock 5.01. I have it on pin unlock right now but the options to shut it off are greyed out. The only other time I have ever seen that is whenever encryption is enabled which I do not have enabled, why can't I remove it?
Click to expand...
Click to collapse
Just tested on mine. I set and pin and then removed it. Do you have an app installed that set an administrator level policy on the phone? Under security-device administrators.

I believe that will also occur if you have an exchange email setup and exchange requires it.

Do you have a VPN configured?

Hmm ok. So I went through and deactivated all administraters but still "no lock screen" is greyed out.
No I do not nor have ever had an exchange account or anything other than just gmail.
As far as VPN I do not have one configured. I DO use super free VPN from the play store occassionally, but it hasn't created a noticeable VPN profile in my phone or anything. You have to run the app to even use it, and it gives you absolutely no info about what encryption tech it's using or anything else.
Just a side note, my phone is virgin 5.01 meaning it came straight from the posted ruu and wasn't upgraded from KitKat.

Just an update. Not sure what fixed it but I clicked on "clear credentials" under Security and instantly worked. Figured I would update in case someone else has the same problem!

xsteven77x said:
Just an update. Not sure what fixed it but I clicked on "clear credentials" under Security and instantly worked. Figured I would update in case someone else has the same problem!
Click to expand...
Click to collapse
That is the answer. Next time I looked it was back to the same state so it must be some sort of feature to make it hard on purpose.

[Q] Do the eyes have it?

Here's a link about using your eyes to unlock the Idol 3.
http://www.androidcentral.com/use-your-eyeprints-unlock-alcatel-idol-3
However when I go to settings, Eye-D is greyed out - says disabled by administrator. Is there a fix for this?

Afraid you'll have to beg your administrator.

catapp said:
Here's a link about using your eyes to unlock the Idol 3.
http://www.androidcentral.com/use-your-eyeprints-unlock-alcatel-idol-3
However when I go to settings, Eye-D is greyed out - says disabled by administrator. Is there a fix for this?
Click to expand...
Click to collapse
Settings -> Security -> Clear credentials
It should let you select the Eye-D option now.

There are hundreds of credentials listed. Is it safe to clear them? What are they?
Sent from my 6045I using XDA Free mobile app

catapp said:
There are hundreds of credentials listed. Is it safe to clear them? What are they?
Sent from my 6045I using XDA Free mobile app
Click to expand...
Click to collapse
It seems safe from what I tested. My lock screen options were all grayed out except for Swipe and followed a method that says clearing the credentials will allow you to select lock screen options again. I assume it is safe.

Are you using your phone to access your Microsoft Exchange work email ? If yes, then that will put a lot of restrictions on your screen lock settings. Is just Eye-D disabled, or face unlock is disabled too ? Before you clear any credentials etc, you might want to disable Exchange activesync and see if the option is enabled again. For me it was enabled in the beginning, I was able to play with it a little bit. It does work, but isn't really practical. I set up my Exchange activesync and the option is now disabled - and I expected that .

No - I don't have a microsoft exchange email or any other email acct. besides my yahoo one. Eye-D, face unlock and swipe are all disabled.

Bypass Samsung Reactivation Lock

I have successfully bypassed the reactivation lock on my brother's Samsung S6 running 5.1.1 (VZW)
1.) Use OTG cable and launch settings (https://www.youtube.com/watch?v=DJ8_qbj1DPQ)
2.) Open Accounts and add Google account
3.) Open Lock Screen and Security
4.) Open Find My Mobile
5.) Click http://findmymobile.samsung.com ( it will open up a browser)
6.) Search Google Play Store and launch it
7.) Google Play Store opens up and then search for KNOX and install it
8.) Launch KNOX and Register
9.) Now search for a launcher like APEX and when it is done click open (should take you to home launcher)
10.) Open up KNOX and MORE and KNOX Settings in the upper right
11.) Click Account
12.) Add SAMSUNG account ( I also added google account but dont think its needed)
13.) I then set KNOX stlye to Launcher and it restarted the UI
14.) On the Samsung Protection screen Log into the samsung account you signed into with in KNOX
You should be logged back into your phone

Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?

wbbjason said:
Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?
Click to expand...
Click to collapse
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.

bigshotrob22 said:
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.
Click to expand...
Click to collapse
Im not sure if you were using the same login once you bypassed the reactivation lock. Which may be why you were able to turn it off. I unfortunately am trying to bypass it because a phone was returned to me and the person had set up the reactivation lock and then hard reset the phone through recovery. So i am using a different email than the account that reactivation lock was originally set up on.
If anyone has any other methods to turn off reactivation lock it would be appreciated. Thanks.

wbbjason said:
Im not sure if you were using the same login once you bypassed the reactivation lock. Which may be why you were able to turn it off. I unfortunately am trying to bypass it because a phone was returned to me and the person had set up the reactivation lock and then hard reset the phone through recovery. So i am using a different email than the account that reactivation lock was originally set up on.
If anyone has any other methods to turn off reactivation lock it would be appreciated. Thanks.
Click to expand...
Click to collapse
It was a new account. My brother bought the phone on craigslist and factory reset it. It was locked so I did the above method and it worked.

bigshotrob22 said:
It was a new account. My brother bought the phone on craigslist and factory reset it. It was locked so I did the above method and it worked.
Click to expand...
Click to collapse
oh wow. then maybe something else you did worked. i am unable to turn off reactivation lock. i was able to get back into the phone and past the setup page where it prompts for the login, so that DID work and i thank you for that. Im just not able to turn reactivation lock off completely. I think that even though i bypassed it with my new account, the old users account is still on there and until i can sign in with their information and delete that account it'll be grayed out and in the "on" position.

wbbjason said:
oh wow. then maybe something else you did worked. i am unable to turn off reactivation lock. i was able to get back into the phone and past the setup page where it prompts for the login, so that DID work and i thank you for that. Im just not able to turn reactivation lock off completely. I think that even though i bypassed it with my new account, the old users account is still on there and until i can sign in with their information and delete that account it'll be grayed out and in the "on" position.
Click to expand...
Click to collapse
Well that's unfortunate. At least you can use the phone again though. Thanks for your response.

wbbjason said:
Confirmed working...thank you. But it doesn't seem to let you turn reactivation lock off so you can hard reset the device and not run into that sign in page again. When i go to turn off reactivation lock it prompts for my password and then just kicks me back into the "find my mobile" page with the reactivation lock toggle in the "on" position again. when i delete the Samsung account it says that it will turn reactivation lock off, but now all of the toggles are grayed out, including reactivation lock, which is still in the "on" position. Is there a way to turn it off after it is bypassed?
Click to expand...
Click to collapse
bigshotrob22 said:
Thats weird. I was given the option to turn it off after I signed in. I also did a lot of other stuff like install Samsung+, froze setup wizard and other things I cannot remember and to my surprise I bypassed it. I dont have the phone anymore to play with.
Click to expand...
Click to collapse
This is GREAT. So, I've moved forward a little bit. Was able to register my samsung account and thereby log into the phone via samsung reactivation lock! So, that's a start. I did run into the issue of still not being able to toggle off reactivation. So, I logged into FindMyMobile and found that the reactivation lock" command works, attempting to disable the lock via find my mobile would send back an error stating it couldn't contact device (I'm doing this all without a sim but connected to to wifi. So, I've just tried to pull a factory reset on the phone via findmymobile and that triggered the phone to reset, I was stil greeted with the reactivation though. I'll report back once I"m done with setup and stuff; I gotta run out for coffee right now.

ZeroLovesDnB said:
This is GREAT. So, I've moved forward a little bit. Was able to register my samsung account and thereby log into the phone via samsung reactivation lock! So, that's a start. I did run into the issue of still not being able to toggle off reactivation. So, I logged into FindMyMobile and found that the reactivation lock" command works, attempting to disable the lock via find my mobile would send back an error stating it couldn't contact device (I'm doing this all without a sim but connected to to wifi. So, I've just tried to pull a factory reset on the phone via findmymobile and that triggered the phone to reset, I was stil greeted with the reactivation though. I'll report back once I"m done with setup and stuff; I gotta run out for coffee right now.
Click to expand...
Click to collapse
Awesome. Hopefully you can get it. I wish I still had the device to tinker with it more. Goodluck

Ugh.
bigshotrob22 said:
Awesome. Hopefully you can get it. I wish I still had the device to tinker with it more. Goodluck
Click to expand...
Click to collapse
Still working on it. Still can't disable reactivation lock, not through the FindMyMobile site nor through the device. Attempted closing Samsung account (fun fact, when you close your account there it doesn't get completely closed!) and still nothing. Will update upon further movement. Until then, looking for more information.

Slowly forward.
ZeroLovesDnB said:
Still working on it. Still can't disable reactivation lock, not through the FindMyMobile site nor through the device. Attempted closing Samsung account (fun fact, when you close your account there it doesn't get completely closed!) and still nothing. Will update upon further movement. Until then, looking for more information.
Click to expand...
Click to collapse
So, I broke down and emailed Samsung. Recieved instructions and was able to rid myself of the Reactivation welcome screen, Hooray, yeah? Well, not quite. Now I'm no longer able to add my Samsung account (via either accounts page nor FindMyMobile, annnnnd the reactivation lock is listed as on and greyed in that menu. Strangely enough, the phone asks me to set my lock screen every time I restart it.
Directions followed to get me to this point, from the last point:
1: Settings > Applications> All> Samsung Account > Clear Cache (was told to clear Data but that option wasn't available)
2: Accounts > Samsung Account > Sleect Account > Menu > Remove Account
You'll get a message that the account will be removed and reactivation locked will be removed yadda yadda. Your phone will not restart.
I've restarted the phone a few times and also into ODIN/Download mode and Reactivation is still enabled.
God, I hate this phone and am super glad that I don't own it. **** Samsung, for real. (**** Verizon too). Will report back if I can make anymore progress.

any progress on this?

Headaches continue
lildaver said:
any progress on this?
Click to expand...
Click to collapse
Nope, best I can get is being able to get into the phone using my samsung account (original problem) but then every boot it asks you for samsung account. Beyond that I can disable the query for samsung account on boot.
Both have no way of disabling the reactivation lock via settings or via the findmymobile site. Both do not allow you to completely factory reset the phone. Both do not allow you to pave over the os with a factory image. Upon attempt of factory reset the system will ask for samsung account again on boot.

ZeroLovesDnB said:
Nope, best I can get is being able to get into the phone using my samsung account (original problem) but then every boot it asks you for samsung account. Beyond that I can disable the query for samsung account on boot.
Click to expand...
Click to collapse
I was able to remove reactivation on one Galaxy S6 edge running 5.1.1 but unable to repeat it. Installed Samung+ and disabled setup wizard like suggested. After inputting Samsung account information in the Setup Wizard it asked to enable Reactivation lock, unchecked it and it was off. Have not been able to do it again on a different S6 edge 5.1.1.

Hi,
I've been asked to repair one with the reactivation lock on Android 5.1.1 and this guide worked perfectly. Thanks.
I also had to make an OTG cable from an old charger brick and cable, which was a PITA but finally got it reset.

Glad its working for y'all.

at the last step its asking again for the samsung account ? anyone got past this ?
Nevermind, the password i provided was wrong. This guide is sick, its working, thanks a lot, cheers.

bigshotrob22 said:
Glad its working for y'all.
Click to expand...
Click to collapse
my knox cannot be installed because a costum OS has previously been installed in this device ??? what to do ...
when i click to add samsung account from settings it "back" me to settings again ?

Thank You!
After searching everywhere it didn't seem that the methods I could find were working until I found this post, thanks

Worked with a combinations of tuts. This one made it a success.