General [CLOSED] After Threatening Google W/ Class Action Lawsuit, they gave in... - Google Pixel 7 Pro

Original Post : https://forum.xda-developers.com/t/...s-class-action-lawsuit.4561849/#post-88247485
After emailing a threat to Google, that both them and VZW was up for a class action lawsuit for NOT having the Retail Box Read "VZW Bootloaders cannot and will not Ever be UNLOCKED even after Carrier Unlocking Device..."
A supervisor approved my VZW replacement with a Google Branded Replacement.
It's all about what you know and how you say it!
Replacement should be here Tuesday or Wednesday!
I can't believe they went against policy over a threat!
"
Greetings from Google!
I have glad news for you! I have checked with my specialists and we got approval for the unlocked version replacement. In order to help you with a replacement, we need to collect the device from you first and once the device reaches our warehouse, we will be able to send a replacement device.
I would need the below details:
Full Name
Shipping address
Phone number
I'll send the shipping labels when you help me with the above details.
Awaiting your reply!"

Can you please tell me where you emailed this to?
I've tried this through Google support and they just throw me over to Verizon.
Thank you and have a nice night!

AndroidAddict420 said:
Original Post : https://forum.xda-developers.com/t/...s-class-action-lawsuit.4561849/#post-88247485
After emailing a threat to Google, that both them and VZW was up for a class action lawsuit for NOT having the Retail Box Read "VZW Bootloaders cannot and will not Ever be UNLOCKED even after Carrier Unlocking Device..."
A supervisor approved my VZW replacement with a Google Branded Replacement.
It's all about what you know and how you say it!
Replacement should be here Tuesday or Wednesday!
I can't believe they went against policy over a threat!
"
Greetings from Google!
I have glad news for you! I have checked with my specialists and we got approval for the unlocked version replacement. In order to help you with a replacement, we need to collect the device from you first and once the device reaches our warehouse, we will be able to send a replacement device.
I would need the below details:
Full Name
Shipping address
Phone number
I'll send the shipping labels when you help me with the above details.
Awaiting your reply!"
Click to expand...
Click to collapse
Why you not cry for Apple devices? You can't unlock bootloader, you can't install custom rom and Apple not give you permision to root it.

Glad u got that taken care of but they weren't afraid of your threat. They probably get that 600x/day. They wanted you to go away. I still dont understand the issue here. Everyone has known for 10 years you can't do this with a VZW phone. Why did you just get the Google phone again instead of hoping there would be an exploit someday to be able to root a carrier device?

AndroidAddict420 said:
Original Post : https://forum.xda-developers.com/t/...s-class-action-lawsuit.4561849/#post-88247485
After emailing a threat to Google, that both them and VZW was up for a class action lawsuit for NOT having the Retail Box Read "VZW Bootloaders cannot and will not Ever be UNLOCKED even after Carrier Unlocking Device..."
A supervisor approved my VZW replacement with a Google Branded Replacement.
It's all about what you know and how you say it!
Replacement should be here Tuesday or Wednesday!
I can't believe they went against policy over a threat!
"
Greetings from Google!
I have glad news for you! I have checked with my specialists and we got approval for the unlocked version replacement. In order to help you with a replacement, we need to collect the device from you first and once the device reaches our warehouse, we will be able to send a replacement device.
I would need the below details:
Full Name
Shipping address
Phone number
I'll send the shipping labels when you help me with the above details.
Awaiting your reply!"
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Click to collapse
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Nettwerk said:
Why you not cry for Apple devices? You can't unlock bootloader, you can't install custom rom and Apple not give you permision to root it.
Click to expand...
Click to collapse
What does apple have to do with his issue?

never get phone through a carrier to begin with. just get it right from the manufacturer delivered to your house then set up the sim through the carrier.

OP thinks two giant companies care about your idle threats. I'll laugh if they send you another VZW replacement or if the exchange never goes through. In the future buy unlocked and save yourself a headache.

AndroidAddict420 said:
Original Post : https://forum.xda-developers.com/t/...s-class-action-lawsuit.4561849/#post-88247485
After emailing a threat to Google, that both them and VZW was up for a class action lawsuit for NOT having the Retail Box Read "VZW Bootloaders cannot and will not Ever be UNLOCKED even after Carrier Unlocking Device..."
A supervisor approved my VZW replacement with a Google Branded Replacement.
It's all about what you know and how you say it!
Replacement should be here Tuesday or Wednesday!
I can't believe they went against policy over a threat!
"
Greetings from Google!
I have glad news for you! I have checked with my specialists and we got approval for the unlocked version replacement. In order to help you with a replacement, we need to collect the device from you first and once the device reaches our warehouse, we will be able to send a replacement device.
I would need the below details:
Full Name
Shipping address
Phone number
I'll send the shipping labels when you help me with the above details.
Awaiting your reply!"
Click to expand...
Click to collapse
So people were nice to you . . . and your response is to mock them online?

I am curious for an update....I'm curious to see if the replacement wasn't "accidentally" a Verizon variant again...
There's more chance of it being an unlocked one since it's Google handling the replacement and it's coming (supposedly) from a Google warehouse, but I wouldn't be surprised -- whether on purpose or accidentally by a warehouse worker reading the order wrong -- if they accidentally send a Verizon variant because it's going to a Verizon customer...
Either way, I wouldn't count that there was any chance it being replaced on the Verizon side...I wonder how many Google reps would be willing to allow this kind of thing before denying it outright no matter how much pestering...

This class action lawsuit is about as dumb as fat people suing McDonald's because the food made them fat. Give it up already. Do some research before buying or go with a different carrier.

@AndroidAddict420, do you mind giving us an update? How is your device? Everything you expected? I'm very curious -- I'm sure you have at least some of us just as curious...

simplepinoi177 said:
@AndroidAddict420, do you mind giving us an update? How is your device? Everything you expected? I'm very curious -- I'm sure you have at least some of us just as curious...
Click to expand...
Click to collapse
They will send him a Verizon model device, no question about it. Their "unlocked device" will be carrier unlocked and not bootloader unlockable. This once happened to me with a Pixel 3 that I got from Google but was Verizon branded. The problem was that Verizon locked the dual sim function and Google was just starting to roll it out. I begged, pleaded got Verizon on conference call with Google all to no avail. But I persisted and finally got a second tier rep that got be the exchange. But it took about a month of calling every day and was probably not worth my time since the dual sim was only single active. But hey, I've been wrong before although not often. lol

Hahaha
OP is busy sending another ‘threat’ email because the replacement they sent him was a VZW locked one too.

****posting. Mods lock and delete this fool

bobby janow said:
They will send him a Verizon model device, no question about it. Their "unlocked device" will be carrier unlocked and not bootloader unlockable. This once happened to me with a Pixel 3 that I got from Google but was Verizon branded. The problem was that Verizon locked the dual sim function and Google was just starting to roll it out. I begged, pleaded got Verizon on conference call with Google all to no avail. But I persisted and finally got a second tier rep that got be the exchange. But it took about a month of calling every day and was probably not worth my time since the dual sim was only single active. But hey, I've been wrong before although not often. lol
Click to expand...
Click to collapse
The funny thing is, this could have ALL BEEN AVOIDED. This so-called veteran android person bought the phone out-right at the beginning. It would be another story as he had to buy it from Verizon in payments. This is not the case. He completely paid for the phone from Verizon. That was a dumb mistake. He is trying to make Verizon pay for his stupidity.

schmeggy929 said:
The funny thing is, this could have ALL BEEN AVOIDED. This so-called veteran android person bought the phone out-right at the beginning. It would be another story as he had to buy it from Verizon in payments. This is not the case. He completely paid for the phone from Verizon. That was a dumb mistake. He is trying to make Verizon pay for his stupidity.
Click to expand...
Click to collapse
Yes you are correct but it might not have been stupidity merely ignorance. When you buy from Google on their store there are 3 versions, unlocked, Google Fi and Verizon. If you are on a VZW plan it's easy to chose that one if doing it quickly. One red flag is that the Verizon one is $100 more due to the availability of mmWave. I'm sure he won't make that mistake again. If he's outside the return window of 15 days then he's out of luck. The only way to correct the mistake is a full return and repurchase but that's a moot point now.

schmeggy929 said:
The funny thing is, this could have ALL BEEN AVOIDED...He completely paid for the phone from Verizon.
Click to expand...
Click to collapse
Sometimes it is hard to avoid simple mistakes when cannabis is involved. You might be an expert at something and then could potentially make a blatant, goofy mistake without even realizing it for a bit too long. And sometimes it could cause the polar opposite to happen!
But, ya know, perhaps I'm totally wrong and the user just likes the number in their username, haha ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

OP dodging with updating us. Must be enjoying his new VZW Pixel while calling Google and Verizon back again and again while drafting legal forms to start a class action lawsuit.

Related

[Q] Considering leaving verizon

Similar to another posters issues, I have now had three HORRIBLE refurb TB's, added to the horrible refurb TP2's that I had about a year ago. Verizon (mike peir is his name) told me that if this last one wouldn't fix my problems, (random RB's, unable to get GPS lock, and for some unknown reason I lost lte) Then they would send me a new one. Welllllll, I called mike on his personal work number and he feeds me some bs of "well after reviewing your account again I don't know that I can honor that." Dude has flat out lied to me. Also, I spend about 200 a month though VZW where I would only be spending about 165 after discounts and such through sprint. I understand that the wimax isn't lte, but I can save money, and if I'm going to get crappy(lying) customer service though both, what's the point in spending an extra 500 dollars a year? I just want some feedback as to what I should do? What would you do if you were in my situation? Also, I have sent back the refurbs each time instead of my phone because they were all, externally, in worse condition than mine. And one had the same SW issues as mine. Will post pics later.
It's a software issue, just wait for the update. As far as sprint being cheaper of course they are. No carrier can compete with VZW on service so they have to compete on price.
Sent from my ADR6400L using XDA Premium App
You think Verizon is bad at customer sevice. Good luck on sprint.
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I thought that I had one of the power button hanging down, but I guess I don't.
Sent from my ADR6400L using XDA App
the issues you are talking about have all been discussed her and like crazyhtown says will be fixed in a software update soon. OR you could grow a pair and just root the dang thing and flash a different radio, worked for me. I had the EXACT same issues with my Tbolt after the OTA update, flashed a different radio and it was solved
Was rooted when I lost 4g. And the GPS still wouldn't lock. The only thing that rooting fixed was random reboots. When I was on das bamf 1.7 remix I lost 4g and couldn't get it back. I have tried everything to fix the 4g issue, that was the kicker. I was dealing without GPS, but what's the point in having a LTE device if you can't use it? Now I'm back stock it 4g still isn't back. I have tried enabling and disabling eharp, and obviously I have tried turning on LTE/evdo. (I'm in a heavily covered 4g area and drive from one side of that area to the other every day. I live in north charlotte and drive to south charlotte. 28031 to 28273) I don't know why I lost it, but it did. I have pulled the sim card and reseated it, and that didn't fix it either. But I refuse to take a device that is not in at least as good of condition as the one I am sending back.
Try talking to a manager. I have, on rare occasion, had to resort to this. I usually have no problems with the CSRs, but when I begin getting inconsistent information that doesn't seem right, I talk to them.
How long have you been a Verizon customer? Have you ever had Sprint 'service'?
Is there any substantial WiMAX coverage in your area? Or is it spotty at best?
If no substantial WiMAX in your area, I would just tell Verizon to give you a good 3G phone until they can provide a reliable LTE network & phone. One can usually negotiate a solution with Verizon. Escalate as high as you need to until you find someone that can work out a solution.
I finally got the guy who I referenced in my first post to honor what he told me to begin with. He called me back about 20 mins ago and apologized for telling me something he shouldn't have, then said he "looked further into my account" and could "honor what he promised Saturday". He was supposedly a call center manager. Because he was who I was escalated to on Saturday. They are sending me a new phone now. I guess I'm happy, but it seems like an awful lot of effort just to get the guy to do what he promised he would do previously. Which the way he called back makes me think he got his hand slapped by his superior, because he apologized like 20 times for promising something "he wasn't supposed to."
5 years with VZW. I had sprint(nextel actually) before that. Then ATT before that. ATT is the only one I would never do business with again. I mainly left sprint because my now fiancée was on verizon and I was blowing through minutes just talking to her. Between the two of us I usually average about 1000 m2m now, and that's down from what we used to talk. (more like her talk, and I listen. lol) So I really needed to make a move because of that.
Wimax is pretty solid where i'm at, it just doesn't go as far north as LTE does. It drops about 10 miles north of here. However, where I commute and live I am always in wimax.
Verizon has appeased me for now, I'm still not sure if I will stay when my contracts are up. I guess the guy thought I was bluffing before I asked how much my etfs were and started giving him my card number.
My suggesstion is to stick it out with vzw. I recently switched to vzw from AT&T and paid a heftly cancellation fee to do so because I was fed up with their service and shopped around before landing on Verizon. This was money well spent. I made the right choice, as someone else said above, others may be cheaper but I doubt if anyone will be better. Once the update comes for the TB all will be well.
Thanks for the responses, I think I'm going to stick it out for a few more months and see how it goes. But, right now VZW is on a very short leash. They did, after hours on the phone, finally make good on their promise. Sorry for bogging down the forum, and again, thanks for all the answers.
If you think you're going to have a better experience with replacement phones on AT&T, or Sprint, or T-Mobile, good luck. You won't. Unless you visit a warranty center for AT&T, you won't get a working phone in any quicker timeframe then you could with Verizon.
The grass isn't always greener on the other side.
1454 said:
Similar to another posters issues, I have now had three HORRIBLE refurb TB's, added to the horrible refurb TP2's that I had about a year ago. Verizon (mike peir is his name) told me that if this last one wouldn't fix my problems, (random RB's, unable to get GPS lock, and for some unknown reason I lost lte) Then they would send me a new one. Welllllll, I called mike on his personal work number and he feeds me some bs of "well after reviewing your account again I don't know that I can honor that." Dude has flat out lied to me. Also, I spend about 200 a month though VZW where I would only be spending about 165 after discounts and such through sprint. I understand that the wimax isn't lte, but I can save money, and if I'm going to get crappy(lying) customer service though both, what's the point in spending an extra 500 dollars a year? I just want some feedback as to what I should do? What would you do if you were in my situation? Also, I have sent back the refurbs each time instead of my phone because they were all, externally, in worse condition than mine. And one had the same SW issues as mine. Will post pics later.
Click to expand...
Click to collapse
Stop calling mike. Call corporate. My bud threatened to cancel 5 accountant over a MOTO Droid dropping calls when he found out a Droid x was coming...short of it is he had a Droid x 1 week before they dropped. His business skills were impressive...shady but impressive cause his d1 never dropped a call lol
I'm not saying they will be greener. But a 500 A year savings might be worth leaving if I'm going to have issues no matter where I go. Maybe I'm wrong, it just seemed today like VZW wasn't worth their word. Like I said though, he did rectify it. So I'm appeased for now. We will see if I have any more issues. If not, then ill stay, if so, then I leave.
Sent from my ADR6400L using XDA App
I came from from sprint after being a 7 yr customer. Year their CS sucks but the plans are gonna save you $ no matter what. I was lied to from a Radio Shack employee who said that At&T had the cheapest plans and after finding out the truth we canceled our contract with AT&t and had to go with Verizon since we did an early termination with sprint. I regret it every second. Sprint always has the best phones out the fastest. they are deffinetly on the cutting edge of cell phones. the 3d evo comes out in a few weeks and you can record, take pics in 3D and the whole phone is 3D without and glasses. Plus you get unlimited everything for $69 a month. No throtteling like verizon and no data limits with At&t. Sprint is by far the best way to go. IMO
MomentFreak said:
I came from from sprint after being a 7 yr customer. Year their CS sucks but the plans are gonna save you $ no matter what. I was lied to from a Radio Shack employee who said that At&T had the cheapest plans and after finding out the truth we canceled our contract with AT&t and had to go with Verizon since we did an early termination with sprint. I regret it every second. Sprint always has the best phones out the fastest. they are deffinetly on the cutting edge of cell phones. the 3d evo comes out in a few weeks and you can record, take pics in 3D and the whole phone is 3D without and glasses. Plus you get unlimited everything for $69 a month. No throtteling like verizon and no data limits with At&t. Sprint is by far the best way to go. IMO
Click to expand...
Click to collapse
What does having different phones that maybe you enjoy a few from have anything to do with quality of service? Sprint has slowest network and honestly with Tmobile and AT&T doing their thing I honestly think Sprint is at the bottom of the food chain. Yes I enjoy some phones on other carriers service but will I give up decent CS for it? No way but we all know everyone had had good, bad or no issues with their carrier so again this is to each their own.
Issue here is same as most other cell phone companies they are representing the developers of the phones so they need to protect their investment in making it hard to get replacement devices when you are outside the 14 days. Sprint, AT&T and VZ all have huge flaws when it comes to warranty replacement but when it comes to generally trying to take care of the Customer I still without a doubt think VZ does the best. You need to be in full control of what you want a justifable resolution when you call and ask for a Manager. Do not take no for an answer and let them know they need to stand by the quality expected from a brand new phone.
Yes phones have flaws but hourly reboots is not acceptable. Replacement devices that are not put together right is not acceptable. Lying to customer to put them off to next CS rep is not acceptable. Making promises and not following up on them and trying to give customers the run around is not acceptable.
I had SO many issues with launch of this phone most people don't believe me. Yet I kept trying to get phone without issues I has having. Non fuctional power buttons, displays not aligned on phone even, BAD light leaking from bottom of the case. So I have placed 6 total orders from Customer Care since March 17th. Have 5 device swaps at the store and they gave up and put me in touch with phone tech support. After 2 months of awaiting my bill to be fixed and having to contact HTC on how bad VZ was handling my situation I got resolution and taken VERY good care of.
Result was follow up Customer Service rep from HTC calling and offering me any HTC device I wanted on VZ network and they would take care of VZ. So I said I want to be locked into 4G data plan and I want only the Thunderbolt and will not wait for next device months to come. They contacted VZ on my behalf and guess what I got a Manager overide contact renewal which means being I was out of orginal 14 days and lack of 5 supervisor call backs VZ had to put me in a new contract date and send me a new phone for free. So I have spare TB that just needs the Software update and has peeling on kickstand. Free extended battery and all my shipping charges were removed from EVERY order.
Point is there are tons of good phones out there but if you want the most reliable Customer service SADLY you must speak with Management 75% of the time to get results you expect for your situation. I did not back down and I patiently waited and today I get my new devices from VZ.
Yep. Oftentimes the key to resolving a problem is primarily finding the right person to speak with. True at both Verizon and HTC. When I was on Sprint, I can remember waiting on hold forever before even speaking to the first level of customer support.
There is no service like Verizon. They are the leaders for a reason. And sprint is cheap and have the least customers for a reason...
Sent from my HTC Thunderbolt.
2nd day Fedex for free from VZ for my replacement Bolt
1 week USPS from ATT to replace my girlfriend's Captivate
$15 "express shipping" available

IMEI Barred Samsung Galaxy ALIVE!!!

I recently bought the Samsung Galaxy S2 i9100 from a pal of mine.
He is a bit of a shady character sometimes but he has always been pretty straight with me so when he told me he was selling his phone for £120 (including the box & manuals) I trusted him that it wasn't stolen or reported lost etc.
However...LOL! Apon inserting a new T-Mobile UK SIM card into it (It was a T-Mobile branded phone) I found it saying Emergency Calls Only!
He says that he got the phone on contract, which I believe and from what I have discovered on the t'internet, T-Mobile are pretty 'trigger happy' at IMEI blocking phones that don't get the bill paid on time.
But not being quite as trusting as I may seem and being the chairman of the self preservation society, I decided to get a CheckMend report.
Sure enough it was not stolen (report uploaded) or reported lost but it was reported as being blocked by one or more networks and was currently being blocked by one or more networks.
I asked my pal about this and he said that one of his dodgy buddies had tried to steal it from him once so he asked at the T-Mobile shop that they block it, which according to him, they did.
He then apparantly caught up with this bloke and massacred his face (I got the whole exaggerated story) and got the phone back and the T-Mobile twonks to 'de-barr' it again.
Now I don't know if any of that's true, it probably is actually but I'm pretty sure the main reason it's locked out is because the bruiser didn't pay his bill.
Anyway that didn't help me any so before congratulating myself on buying a small Android tablet PDA I decided to have a stab at trying to somehow make it function as a phone.
I flashed it with Odin and a non T-Mobile stock ROM, rooted it, stared at the nv_data.bin in Hex Workshop untill I couldn't see straight then had a shot at those app's that apparantly extract the SIM unlock number which failed to work either.
I thought I would add a further £16 to my loss by buying an unlock code in the slim-arse chance that it being locked out of 'one of more networks' meant that it wasn't all of them. Yeah, that was a long shot!
How-bloody-ever... After going through lots of old SIM cards that I have hoarded over the years (verifying first that they worked in another phone - der!) I wasn't having much luck.
Gif-Gaf, No! O2, No! Vodafone, No! Tesco, No! Virgin (Ah-Ha?), No! Lycos (it's gotta, what do they care, no one has even heard of them anyway), No! T-Mobile, Pass! 3UK, No! Orange...
Now I had about 20 Orange SIMs that looked like they had just rolled off the production line and not one of them worked. Likely they expired through never being activated but at the bottom of the baggie with the Orange SIMs in it was an Orange SIM dating back to around 1400 B.C.
I stopped worrying about my loss then as I thought I was soon to be in the money with my new found relic. Reluctantly I got some wire-wool and removed the surface rust (OK now I'm exaggerating) and popped the manky old thing into the nice shiney white S2!
That was the first time I have ever seen the 'Emergency Calls Only' dissapear but I had read somewhere that different networks block in different ways. i.e. some show a signal but won't connect, some won't show any signal but will dial then hang up etc. etc. so I didn't start jumping for joy untill I rang 453 and heard the voice of that patronising bi**h tell me I had £1.10 credit!
Then I rung my landline and... it rang! LOL! Happy Day's! The future is bright, the future is Orange and trust me that aint going to change either! Although I will be looking at my signal meter with some dreaded forboding over the next few days!
Now I have no idea if this will work with a brand new Orange SIM, I assume that it will though. In any case it would appear that as long as your phone is not nicked or reported lost, Orange don't give a damn if you want to connect to their PAYG network and give them cash - and rightly so!
Well done Orange for having some judgement and not blindly barring expensive phones that I got cheap!
Now does anyone want to buy a white S2 for £300? Problem is it is locked to Orange....
P.S I have uploaded a PIC of the email I got from the site I bought the £16 unlock from. They were really quick (out of hours too I assumed) and they give you all the codes including the freeze code and 3 others that I have no idea what they are for.
P.P.S No I don't know what 'summarize' means! I was just pleased dude!
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Need Help!
Hi mate, im in a very similar situation to yours where i think the original seller has claimed insurance on his phone after selling it to me. It was on ebay and he deleted the listing so there is no way i can trace it back to him. I did a checkmend report and got the same exact result as yours. The phone is locked to 3 and i am an existing customer to 3 so i was wandering if i should go and speak to them, but im afraid they may take it off me since i have no proof of purchase. Really stupid on ebays behalf to delete my older messages otherwise there would be hope. I dont think telling the police would help much either. i paid £350 for it and it came boxed up, and i bought it last year december/Jan.
Ok so i found his username and asked for the receipt which he said he dont have, also my hotmail has some 'little evidence' of us exchanging emails from his ebay account on my hotmail, do you think i can try and contact paypal? and have something done? it has been 11 months, my main concern is they might ask me to hand it in to the police and i dont want to lose out on £350!
Id like to know did the orange sim card work for you? did you manage to sell your phone?
Thanks in advance i know its a long story and ive asked so many questions but i thought you might understand my situation since you've gone through something similar.

Locked Bootloader

As I'm a new member I can't post this in the developer forum.
This may be old news or no news but I thought it was interesting since the source is somewhat unusual.
I had contact with Verizon support three days ago. They followed up with an email request for a satisfaction survey.
I completed the survey and for the question "would you recommend Verizon to a friend" on a 1 to 10 scale I responded "3".
It then asked me to explain why. Too much effort so I left the text box empty.
Next day I get a phone call. "You scored us a three and didn't say why. Can I ask why?"
She sounded young and I wasn't expecting a phone/telemarketer/survey to be all that technical but when I said that my first reason was that the recent FCC settlement to allow free hotspots on capable phones for new plans only and those of us that upgraded to the SIII during the Unlimited Data grace period are SOL. She knew what I was talking about and said the reason is that in exchange for being grandfathered I was still bound by the terms of my original agreement i.e. the $30/mo tethering fee.
A second issue was the lack of switches in the setup to disable the 4G radios for battery management. She said that was done because they want to migrate their base to LTE as soon as possible and too many users opting for 3G would slow their plans. She even volunteered that in the settings under Access Point Names switching between EHRPD and LTE did not turn off the 4G radios.
Sorry to take a long time to get to the point but her responses included technical elements that changed my mind about her level of knowledge.
She then asked if there where other concerns and I said that T-mobile, Sprint, AT&T all sold the SIII with the Boot loader unlocked. She immediately responded "So you can experiment with other kernels and modify the OS and such", I said "exactly".
Then she said "Unfortunately I can't change the terms on hotspotting but I have good news about the Boot Loader. An update will be released shortly that will unlock your phone."
I probed her a bit and she convinced me she knew what she was talking about although she did not know if the update would come stand alone or be bundled with jelly bean or the date. She hinted that it might not be a universal OTA update but one that interested owners could download if they desired.
That's all I got. Just hope she is correct.
She was probably referring to it being unlocked to use on international networks. This is basically the same story many other users have gotten, and sadly it probably will not be happening. Even the unlocked bootloader version that samsung is going to sell has yet to be obtainable and that was announced weeks ago.
Well considering she mentioned about kernels an what not, I'd say there is a good possibility she knew what he meant by bootloader. We can only hope!
Sent from my SCH-I535 using xda app-developers app
Let me check my spam folder for that survey
VERIZON GALAXY S 3
Neverendingxsin said:
She was probably referring to it being unlocked to use on international networks. This is basically the same story many other users have gotten, and sadly it probably will not be happening. Even the unlocked bootloader version that samsung is going to sell has yet to be obtainable and that was announced weeks ago.
Click to expand...
Click to collapse
If she knew about different kernels and modifiying the OS I'm pretty sure she knows the difference between unlocked for international networks and bootloader unlock.
personally I would not believe a rep. People have been told this before, and verzion came out to say there are no plans to do such things. Hope is good, but until I hear a press release from VZW directly about it, dont get to excited. Im used to letdowns like this from the Bionic, Razr, and before with the GS3. (also, wheres that dev razr that was promised 1 year ago? we will probably never see the dev GS3, or it will be a year out)
ddggttff3 said:
personally I would not believe a rep. People have been told this before, and verzion came out to say there are no plans to do such things. Hope is good, but until I hear a press release from VZW directly about it, dont get to excited. Im used to letdowns like this from the Bionic, Razr, and before with the GS3. (also, wheres that dev razr that was promised 1 year ago? we will probably never see the dev GS3, or it will be a year out)
Click to expand...
Click to collapse
I agree, I only posted this because it was a different kind of source. At first I assumed she was just some person in a call center asking stock questions but after the call I'm leaning toward someone in middle management was making the call. In a past career I worked for a company called Forum Corporation that conducted management training courses including one on Customer Focus that taught managers to do personal outreach to customers. This call had all the earmarks of that type of program. The conversation was not following a script, it was wide ranging with a back and forth give and take. This wasn't someone checking boxes on a survey form. She wanted to personally understand what the issues where.
But bottom line you are right that this is just one more rumor until something concrete happens. I hope I wasn't trying to sound like I know the definitive answer.
Ill believe it when I see it. These companies lie or sometimes people dont know what they are taking about. Even if she knows about kernels and such, she still could be lying. Remember when verizon said samsung made the bootloader locked, and samsung said verizon had it locked? One is obviously flat out lying and its obviously verizon since other carriers are unlocked. Big companies lie to their customers all the time to save face or protect the knowledge of their pure desire for profit. So I'll believe verizon will unlock the bootloader only a short time after releasing the phone locked when I see it. The only thing I can legitimately see is verizon offering it with a way that directly lets verizon know so your warrenty is voided in their system and no return to stock methods changing that.
I think thats what they should do if they are worried about people borking their phones from modding and cashing in their warrenty because of it. You contact verizon and say I want bootloader, unlocked. They make you agree to void your warranty in order to provide this, and now they have it on file you requested this. Then they provide you with unlock with your warrenty removed from account.
sfetaz said:
Ill believe it when I see it. These companies lie or sometimes people dont know what they are taking about. Even if she knows about kernels and such, she still could be lying. Remember when verizon said samsung made the bootloader locked, and samsung said verizon had it locked? One is obviously flat out lying and its obviously verizon since other carriers are unlocked. Big companies lie to their customers all the time to save face or protect the knowledge of their pure desire for profit. So I'll believe verizon will unlock the bootloader only a short time after releasing the phone locked when I see it. The only thing I can legitimately see is verizon offering it with a way that directly lets verizon know so your warrenty is voided in their system and no return to stock methods changing that.
I think thats what they should do if they are worried about people borking their phones from modding and cashing in their warrenty because of it. You contact verizon and say I want bootloader, unlocked. They make you agree to void your warranty in order to provide this, and now they have it on file you requested this. Then they provide you with unlock with your warrenty removed from account.
Click to expand...
Click to collapse
Why should removing the encryption on the bootloader void the warranty? For some, removing the encryption will mean they can take their device to a different network (uscc) and have the new provider flash their software on the device. Should that void it's warranty? **** no!
Removing the encrytion and unlocking the bootloader should only alleviate VZW from offering you tech support. One doesn't void the warranty of your laptop when you swap from Windows 7 to Linux, does it? Offering you warranty in exchange for an unlocked bootloader is a terrible deal to the end user. I've never understood it.

The word is that the phone locks to carrier on sim insertion.

Interesting. So does this mean that the phone is technically "unlocked". This is going to play out a little differently with me because I purposely ordered a T-Mobile version for use on AT&T because of my experience with the Note 4. Now I am a bit worried because I wonder what routine the phone uses and if it locks the bootloader if I put an ATT sim in it first. I guess that is the risk you run when you want to step up to the plate first. I think I will wait before I stick a sim in the phone as I would hate for me to be locked out of it by ATT. Not sure if I am going to root this one or not, wavering on keeping it stock and will for a while until the brains get there hands on it and I get more information on the downsides.
http://www.gsmarena.com/galaxy_s7_a...cks_to_the_first_inserted_sim_-news-16902.php
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Along these same lines is the question of whether or not the US S7's/S7E's have hardware support for all bands, cdma and gsm, and its just a software block that will be on them? I've seen posted elsewhere the FCC filings that seem to point to one US model of both phones that work on all carriers but nobody seems to know any specifics.
I'm blown away by the fact that all these major Android and Tech blogs go to these conferences and have Samsung tech people right in front of them and they don't ask these kinds of questions. If each phone was capable of working on all bands in the US, holy crap that's huge, and would mean that maybe at some point we would have a chance at an unlocked US phone that wasn't tied to any carriers. Wishful thinking, I know, with Samsung.
Edit: Found this thread over in the regular S7 section, thought if someone stumbled on this thread in S7E it would be useful to follow. http://forum.xda-developers.com/galaxy-s7/how-to/finally-single-hardware-variant-carriers-t3308040
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
Click to expand...
Click to collapse
https://www.frequencycheck.com/models
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
Click to expand...
Click to collapse
T-mobile requires a device to be active for 40 days according to their terms of service. before they will give unlock code. The thread mentioned above compares the two carriers. The problem is that we don't know how ATT is going to modify the phone before sale IF they do at all. In the past ATT has been notorious for locking the bootloader which makes rooting difficult. T-Mobile usually doesn't. According to the above mentioned thread what I saw is that the T-M version is missing one or two bands. However, this might not be the case if all phones are created equal as the phone might have a built in routine that occurs upon sim insertion to install carrier specifics which makes me nervous because who knows if it can be undone. I am glad I have 14 days to return as if this is what Sammy has done, essentially barring me from and unlock then the phone is going back. I am not paying 800 dollars for a phone that funnels me to one direction.
jackler1 said:
T-mobile requires a device to be active for 40 days according to their terms of service. before they will give unlock code. The thread mentioned above compares the two carriers. The problem is that we don't know how ATT is going to modify the phone before sale IF they do at all. In the past ATT has been notorious for locking the bootloader which makes rooting difficult. T-Mobile usually doesn't. According to the above mentioned thread what I saw is that the T-M version is missing one or two bands. However, this might not be the case if all phones are created equal as the phone might have a built in routine that occurs upon sim insertion to install carrier specifics which makes me nervous because who knows if it can be undone. I am glad I have 14 days to return as if this is what Sammy has done, essentially barring me from and unlock then the phone is going back. I am not paying 800 dollars for a phone that funnels me to one direction.
Click to expand...
Click to collapse
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
schn1tt3r said:
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
Click to expand...
Click to collapse
He should read the policies better
https://support.t-mobile.com/docs/DOC-1588
Unlock eligibility for monthly phones, tablets, and mobile internet devices
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device is financed using T-Mobile’s Equipment Installment Plan (EIP)or if it's leased through JUMP! On Demand™, all payments must be satisfied and the device must be paid in full.
If the device is on an account that is under a service contract term, at least 18 consecutive monthly payments must have been made or the account has migrated to Simple Choice no contract rate plan.
If the device is associated with a canceled account, the account balance must be zero, including all pending charges
Unlock eligibility for Pay in Advance (Prepaid) phones, tablets, and mobile internet devices
The device has been active on the T-Mobile network for more than 1 year on the requesting line.
If the device has been active for less than 1 year on the requesting line, the Pay in Advance account associated with the device must have had more than $25 in refills for basic phones or $100 in refills for smartphones or tablet since device first use date. $100 in total refills is required for each device that is requested to be unlocked.
schn1tt3r said:
That is weird, I spoke with online support (T-Mobile) and he said after 7 days if paid in full... but still, problem is I know no one that has a T-Mobile account where I can "link" my phone to have it unlocked. So that is the reason I want to know if it would be a problem to have my friend make a T-Mobile account, pay the phone in full to get it unlocked, and cancel T-Mobile. And yeah, from what I read, your statement about AT&T is the reason I want T-Mobile. I can't live with a phone that doesn't have AdAway. You should see my FireFox browser on my computer with Greasemonkey + adblock plus + anti adblock killer, and NoScript
Click to expand...
Click to collapse
Just spend another 10 dollars to get an unlock code from an app from the playstore. Screw waiting for T-Mobile.
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
anrichardson said:
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
Click to expand...
Click to collapse
AFAIK you can set it up but once the sim is inserted it will flash carrier firmware and you will have to set up again. You cannot choose which carrier firmware without the appropriate sim card.
anrichardson said:
I wonder if it's possible to just flash the appropriate carrier firmware then just activate with sim card.
The reason i ask is I am on verizon and sprint has a buy one get the second 50% off. I have friend on sprint and is pre ordering the s7 edge but asked if I wanted the second line for verizon, I had to turn her down, but that was before I knew about carrier sim lock. Am i completely thinking the wrong way?
Click to expand...
Click to collapse
On the S6, you could use odin to flash METRO PCS stock tar - it is the same exact firmware as TMOBILE but it didn't include the "UNLOCK AP". TMobile Unlock app made it impossible to unlock the device with an unclock code that you might have purchased from an online service.
So once you flashed the Metro PCS stock rom in Odin, you could buy and use an Unlock Code to unlock the device.
schn1tt3r said:
I've always bought HTC One and before that, I used to own iPhones... I could always buy a factory unlocked HTC online no hassles, so I am new to this and I am SO CONFUSED!
I want to buy an unlocked S7 Edge with a Snapdragon 820 to use in South America. I have a friend that can bring me the phone from USA, but there is no way to buy one.
1) Where can I check the bands used on the AT&T vs T-Mobile one to see which one is better for me?
2) I spoke with T-Mobile rep and he said phone must be tied to a plan for 7 days for them to unlock it (this is paying the full $800 for the phone), is it easy to have my friend make an account with T-Mobile to get the phone and cancel it? Will he have credit score issues or something? (Keep in mind I am paying the full amount not subsidized)
3) How soon (if ever) would a Factory Unlocked with Snapdragon 820 appear in Amazon or Best Buy?
Click to expand...
Click to collapse
CuBz90 said:
AFAIK you can set it up but once the sim is inserted it will flash carrier firmware and you will have to set up again. You cannot choose which carrier firmware without the appropriate sim card.
Click to expand...
Click to collapse
This is it isn't it.? The million dollar question? Does it matter who you buy the phone from? With T-M they have eliminated contracts. You don't owe them a dime if the phone is paid in full, they just require that if they are going to provide you with an unlock code you have to be with them for 40 days. Now, for me, that is 50 for the first month plus taxes etc and a pro-rated 50 for the second. So approximated 85 dollars all in give or take. On day 40 I call and they give me the code to unlock and then I cancel not costing me much more than a lot of unlock services and i get something for it as does T-M . Now, if I stick my ATT sim in FIRST then it becomes ATT carrier locked. I may then have to call ATT who could say that because the phone was not purchased through them they have no obligation to unlock the phone. Catch 22.
This may not be looking good for me as a consumer as it seems to be a loophole for the carriers. This is why. The carriers can say they are under no obligation to unlock a phone for you if you haven't done business with them. For me that is tricky because my phone service is provided to me by work and so I have no rights to claim I have service technically.
This is how it adds up for me:
1. The firmware on the phone at purchase is generic. It only becomes specific when it recognizes a carrier via sim and downloads or loads a routine already on the phone which installs a carrier group and then deletes everything else. ATT may have a say on what the contents of the routine may be and it may lock you out. You then become beholden to the first place of service, not the place of purchase. This is bad because I can tell you that if there is no warning that this will happen T-M might be getting a phone back that says ATT on it.
2. We can get a preimage first and essentially odin that image onto the phone resetting it back to factory before branding. In essence and unlocked phone from the jump. This would be awesome for us tinkerers, not so much for the everyman.
3. The phone is unlocked from the jump. Put whatever sim you want in it and it works. Not likely.
4. We I am over thinking this thing and things will be as they always have, T-M gets there phone loaded with the firmware they want with the safeguards as they see them in place at sim insertion. I have to wait my 40 days and then I get the unlock code and use it with whomever. This seems most likely. There may be other scenarios that I didn't consider.
I guess it's a wait and see proposition but as I have sold my Note 4 and am using a Skyrocket right now I will have to hold myself back from inserting a sim in that bad boy until we see what shakes out. This sounds like it could be the greatest or the worst or the same thing as ever.
The carriers could say that they are like DTV (Direct TV) if you want service it's a two year contract. DTV doesn't care if you have your own equipment or not. The service is tied to registering the card. They give you a new card to go into your equipment, it marries when you call to activate and you are locked in for two years. There is no discount for paying for your own equipment. I could see the carriers going in that direction because they can change their terms and get out from under the FCC says situation. When you activate a sim you agree to a 2 year contract. The phone is unlocked take it where you want but you owe us for two years or an ETF. Most people lock themselves in regardless but not good for me.
My credit card just charged this morning BTW the phone is on it's way I would presume.
Very insightful post. I also sold my HTC one and have a Sony M4 for the moment. I wanted to take advantage of the free VR headset, but since I need the oh one to work in South America, I can't do anything.
Why not just purchase from US Cellular? The S6 and Note 5 came unlocked from them. http://www.uscellular.com/site/legal/mobile-wireless-device-unlocking.html
While I hope the article that said the S7 would; be automatically locked to the carrier for the Sim card you insert first - I am having a little trouble believing that - not saying it isn't true - and frankly for me, that is the perect situaiton - but it doesn't make sense.
If this were true, a user who purchased a phone with month to month payments - could conceivably insert a sim from a different carrier and use it without having paid in full for the device. Carriers typically won't unlock the phone if you still owe them money - there may be exceptions, but I haven't heard of any.
Just seems odd to me - but then I guess stranger things have happened....
It'd be nice if someone found a way to setup the phone without having carrier bloat installed before inserting the sim.
mocsab said:
While I hope the article that said the S7 would; be automatically locked to the carrier for the Sim card you insert first - I am having a little trouble believing that - not saying it isn't true - and frankly for me, that is the perect situaiton - but it doesn't make sense.
If this were true, a user who purchased a phone with month to month payments - could conceivably insert a sim from a different carrier and use it without having paid in full for the device. Carriers typically won't unlock the phone if you still owe them money - there may be exceptions, but I haven't heard of any.
Just seems odd to me - but then I guess stranger things have happened....
Click to expand...
Click to collapse
There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
noamaniac said:
Why not just purchase from US Cellular? The S6 and Note 5 came unlocked from them. http://www.uscellular.com/site/legal/mobile-wireless-device-unlocking.html
Click to expand...
Click to collapse
US Cellular doesn't offer service in my area for one and two, there is no mention on their website as to the status of the phone being locked or not. The price is right but no year of netflix only VR set. May be an option for some people.
jackler1 said:
There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
Click to expand...
Click to collapse
When I have done Pre-orders in the past with TMobile - the SIM was not installed. Now, maybe they will install it this time - but that seems unlikely to me. That means they would have to open thousands of phones - work the sim card away from the business card holder it comes in and and insert in the phone. I don't think that is likely - but like I said, it could happen. Maybe because it does lock to the carrier of the first Sim card inserted, they will take the extra effort to insert sim cards in every pre-order.
But think about it a bit - anytime you buy a phone from a TMOBILE STORE - they have to manually insert the sim card while you wait - and like I said, all previous pre-orders I had to manually install the sim.
---------- Post added at 10:14 AM ---------- Previous post was at 10:04 AM ----------
jackler1 said:
My credit card just charged this morning BTW the phone is on it's way I would presume.
Click to expand...
Click to collapse
I also noticed today that I have pending charges on the card I purchased the S7 on - my best reccollection in the past for every pre-order I have done before is that I didn't see charges show up on my card until shipping was imminent. I don't know for sure that this is the case this time, but it has me hopeful for an early shipping date for pre-orders....Fingers Crossed!!! :laugh:
EDIT -
Shipping Label Created today by UPS 2-28-2016
Checked My UPS and discovered that a UPS Shipping Label has been created. (my credit card shows a charge today for the purchase price of my phone) looks like Shipping for my New S7 is Imminent!
---------- Post added at 10:56 AM ---------- Previous post was at 10:14 AM ----------
jackler1 said:
There is another twist. I called T-M yesterday because my bank stopped payment because of the amount. I approved it but T-M cancelled the order. Just as well because I decided I wanted to switch to black instead of silver. That pushed me back a bit but they said I would still get the Netflix and VR set. and a phone by the 11th and overnight. I asked the agent about this issue and she had no clue. She did however say that because I had purchased the phone outright I could call in on day one and get the unlock code. I will believe if when I see it.
HOWEVER this is the twist which I never thought of. The phone is going to arrive with a SIM IN IT and ALREADY ACTIVATED. So I will have no choice. The only way to not have this happen is to purchase the phone on launch day and not let them put a sim in it. So all of us with pre-orders are going to receive carrier locked phones. Bare that in mind when you pre-order. Fortunately I have 14 days and can walk the phone back in if bad news comes.
Click to expand...
Click to collapse
TMobile has very clear policies about unlocking devices - If you have been a customer for more than a year, you can get it unlocked immediately, if you own the phone (paid outright)
If you have been a customer for less than a year, you have to wait 40 days
if you have a Pre-Pay account, you can unlock immediately as long as their is a minimum pre-paid balance of $100 on your account. (but, you can't pre-order an S7 for a Pre-Paid account. They won't sell it to you. You would have to start a different account and then move the phone to the prepaid account by switching sims.)

Any online retailers in Canada selling the LG V20?

Newegg.ca was carrying some stock this morning, but an hour later they were sold out. Any other online retailer carrying this phone? I don't want to get the one from B&H as there will be customs and duties charged on an already pricey phone.
Finally made up my mind after reading some reviews this morning (I was considering the Pixel XL - I have a Nexus 6 currently), however I prefer the slightly bigger screen and replaceable battery on the V20 (I consider the rest of the features equivalent for my purposes). Found a couple on newegg.ca, but got distracted on a conference call, when I got back to the site, they were sold out....
Haven't seen it either. There is a tiny shop in Vancouver that appears to be selling it for $1300 but their website looks like its from 1999.
If we can buy the Tmobile variant with the $200 rebate it will be cheaper than buying it in Canada at any point in history I believe.
https://www.frequencycheck.com/compatibility/K0YNFay/lg-us996-v20-lte-a/canada (LG H918TN) The LG V20 F800 is not useful in Canada.
B&H you can order, get a tablet, and some headphones. Of course you need a place to ship in the USA to pick up or use something like skypax or w/e.
boneplusone said:
If we can buy the Tmobile variant with the $200 rebate it will be cheaper than buying it in Canada at any point in history I believe.
https://www.frequencycheck.com/compatibility/K0YNFay/lg-us996-v20-lte-a/canada (LG H918TN) The LG V20 F800 is not useful in Canada.
B&H you can order, get a tablet, and some headphones. Of course you need a place to ship in the USA to pick up or use something like skypax or w/e.
Click to expand...
Click to collapse
Just remember that if you buy the T-Mobile phone you have to use it on their network for 40 days before getting it unlocked. Do NOT expect to get it unlocked from a 3rd party site. It won't work. I went down this road with the v10 and it is not a pleasant experience.
markbencze said:
Just remember that if you buy the T-Mobile phone you have to use it on their network for 40 days before getting it unlocked. Do NOT expect to get it unlocked from a 3rd party site. It won't work. I went down this road with the v10 and it is not a pleasant experience.
Click to expand...
Click to collapse
Probably a better choice to just buy the B&H variant then, you get free headphones, free tablet, and an unlocked phone. I thought t-mobile was all unlocked phones, the uncarrier.
boneplusone said:
If we can buy the Tmobile variant with the $200 rebate it will be cheaper than buying it in Canada at any point in history I believe.
https://www.frequencycheck.com/compatibility/K0YNFay/lg-us996-v20-lte-a/canada (LG H918TN) The LG V20 F800 is not useful in Canada.
B&H you can order, get a tablet, and some headphones. Of course you need a place to ship in the USA to pick up or use something like skypax or w/e.
Click to expand...
Click to collapse
You won't be disappointed,virtually no 3rd party bloat (facebook can be disabled),as most of the T-Mobile garbage can be disabled as well.
It's a nice phone,root/de-bloat/ROMS will make it even better,my Note 7 is fast becoming a faded memory...................
markbencze said:
Just remember that if you buy the T-Mobile phone you have to use it on their network for 40 days before getting it unlocked. Do NOT expect to get it unlocked from a 3rd party site. It won't work. I went down this road with the v10 and it is not a pleasant experience.
Click to expand...
Click to collapse
Good to see you in the neighborhood @markbencze
I've had success with this service,as recent as this year,with unlocking the HTC 10 & M9 before the 40 days is up (still under device contracts as well) :
https://blog.unlockbase.com/mobile-device-unlock-app-troubleshooting/
https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
As we speak,I'm going to order it to try out,results are promised in 3-5 days,I'll update as soon as I get the results...........
---------- Post added at 12:05 PM ---------- Previous post was at 11:45 AM ----------
boneplusone said:
Probably a better choice to just buy the B&H variant then, you get free headphones, free tablet, and an unlocked phone. I thought t-mobile was all unlocked phones, the uncarrier.
Click to expand...
Click to collapse
I just got the order confirmation:
As T-Mobile is different from other carriers,the usual 3rd party unlock codes DO NOT WORK,methods that are specific to T-Mobile's Device Unlock App are the only ones that will work w/current/newer T-Mobile phones.
Basically,if the phone comes with the Device Unlock app,you have to use the method specific for devices with that app:
Here's another example of what I'm talking about,from another supplier:
https://www.masterunlockcode.com/lg-u-s-a-t-mobile-unlock-via-[unlocking-app]-lg-v20-unlock-code-np-2383-21613
Yeah,it's expensive,all unlock services are with brand new devices,the prices do drop relatively soon.
The one I used in my previous post is $15 less expensive than this one,there's probably others out there,just pick one you like.
Again,my order should deliver mid-week,so,I'll post my results,perhaps save you some trouble should the unlock request be unsuccessful.
FWIW,the service I used has a money back guarantee,just follow the links I posted & follow the instructions in the correspondence after the order & you should be good to go.
Another BTW,I am a T-Mobile US customer with the T-Mobile variant of the V20,financed via JOD.
This shouldn't have any bearing on the success/failure on the unlock request,just a BTW. :good:
Well I used 3 different unlock site for my v10 and all 3 refunded me because of changes to the tmo device unlock app they couldn't do it anymore. Feel free to try but what I had to do was buy a prepaid birth American roaming plan for $50 usd a month and use it for over 40 days so it cost me $100 usd and then after 40 days send a ton of unlock requests. Finally after going through a ton of hours of tech support I got ahold of a lady in the vice president office who was able to grant the unlock. I posted the ladies info in the v10 and g5 forums somewhere in one of the several "unlock help" threads. It is a known problem for people who bought tmo devices hoping to use on other networks. So you've all been warned to prepare for a painful ordeal. Who knows maybe you get lucky.
What's B&H ?
Oh and what has my interest is the LG theme system. I've got my hands on the black and gold theme apk and took a peak at it. I'm gonna try and modify it slightly and get someone to test to see if it will install and be accessible like their other themes. If that's the case then I can make themes for it without issue. Unlike samscum who's themes don't install like a normal apk. That's gonna be the deciding factor if I get one of these or not
markbencze said:
Well I used 3 different unlock site for my v10 and all 3 refunded me because of changes to the tmo device unlock app they couldn't do it anymore. Feel free to try but what I had to do was buy a prepaid birth American roaming plan for $50 usd a month and use it for over 40 days so it cost me $100 usd and then after 40 days send a ton of unlock requests. Finally after going through a ton of hours of tech support I got ahold of a lady in the vice president office who was able to grant the unlock. I posted the ladies info in the v10 and g5 forums somewhere in one of the several "unlock help" threads. It is a known problem for people who bought tmo devices hoping to use on other networks. So you've all been warned to prepare for a painful ordeal. Who knows maybe you get lucky.
Click to expand...
Click to collapse
I've used UNLOCK BASE in the past without issue & they do offer a guarantee,I used PayPal to check out,so,I'm not out any $$ for 14 days.
Should it not work,a call to PayPal will cancel the payment/transaction within minutes,so,virtually risk-free.
I know that's of little consolation for those on another network & paying for a device full price with usability still in question.
That's why I'm giving it a shot with this phone/service,it's the least I could do to help out the community.
I'll keep y'all posted
markbencze said:
What's B&H ?
Click to expand...
Click to collapse
A very reputable electronics retailer in NYC (purchased several items on-line myself,including an ASUS ZenFone2):
https://www.bhphotovideo.com/c/sear...Search=yes&sts=ma&typedValue=&Top+Nav-Search=
markbencze said:
Oh and what has my interest is the LG theme system. I've got my hands on the black and gold theme apk and took a peak at it. I'm gonna try and modify it slightly and get someone to test to see if it will install and be accessible like their other themes. If that's the case then I can make themes for it without issue. Unlike samscum who's themes don't install like a normal apk. That's gonna be the deciding factor if I get one of these or not
Click to expand...
Click to collapse
Looking forward to it,we definitely appreciate your contributions to the XDA Community. :good:
KOLIOSIS said:
I've used UNLOCK BASE in the past without issue & they do offer a guarantee,I used PayPal to check out,so,I'm not out any $$ for 14 days.
Should it not work,a call to PayPal will cancel the payment/transaction within minutes,so,virtually risk-free.
I know that's of little consolation for those on another network & paying for a device full price with usability still in question.
That's why I'm giving it a shot with this phone/service,it's the least I could do to help out the community.
I'll keep y'all posted
A very reputable electronics retailer in NYC (purchased several items on-line myself,including an ASUS ZenFone2):
https://www.bhphotovideo.com/c/sear...Search=yes&sts=ma&typedValue=&Top+Nav-Search=
Looking forward to it,we definitely appreciate your contributions to the XDA Community. :good:
Click to expand...
Click to collapse
Sadly I'm not nearly as active out here anymore. I'm much more lively on Google +
Good luck with the phone though. I definitely want one. Gotta save some money first
markbencze said:
What's B&H ?
Click to expand...
Click to collapse
https://www.bhphotovideo.com/bnh/co...ils&Q=&sku=1285960&is=REG&bundleId=1285960REG
boneplusone said:
https://www.bhphotovideo.com/bnh/co...ils&Q=&sku=1285960&is=REG&bundleId=1285960REG
Click to expand...
Click to collapse
Yes but the Tmo model apparently has an unlocked BL, does the one from B&H?
If not its not worth buying
Sent from my SM-N910W8 using Tapatalk 2
force70 said:
Yes but the Tmo model apparently has an unlocked BL, does the one from B&H?
If not its not worth buying
Click to expand...
Click to collapse
The B&H phone has the same model number as the t mobile one from what I can tell. And in general, are there android phones that are not carrier locked but have locked boot loaders?
boneplusone said:
If we can buy the Tmobile variant with the $200 rebate it will be cheaper than buying it in Canada at any point in history I believe.
https://www.frequencycheck.com/compatibility/K0YNFay/lg-us996-v20-lte-a/canada (LG H918TN) The LG V20 F800 is not useful in Canada.
B&H you can order, get a tablet, and some headphones. Of course you need a place to ship in the USA to pick up or use something like skypax or w/e.
Click to expand...
Click to collapse
I don't want to deal with the customs/duties etc and would rather wait till I can get it from a Canadian site like newegg.ca. I've been burned too many times with customs/duties and its a hassle driving down to Buffalo to get the phone - working too many hours these days.
Surely there's got to be more than one retailer selling the phone in Canada?
@boneplusone @markbencze
Just got the e-mail from UnlockBase,my TMOUS LG V20 is now SIM Unlocked:
{
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KOLIOSIS said:
@[email protected]
Just got the e-mail from UnlockBase,my TMOUS LG V20 is now SIM Unlocked:
??
Click to expand...
Click to collapse
Wow that's awesome. Maybe they figured out a way to bypass the unlock app. That would be excellent if they did. Happy you didn't have to experience what I and other suffered through
markbencze said:
Wow that's awesome. Maybe they figured out a way to bypass the unlock app. That would be excellent if they did. Happy you didn't have to experience what I and other suffered through
Click to expand...
Click to collapse
I've used this exact same service for at least 3 T-Mobile devices with the Device Unlock app & have never had an issue whatsoever.
One big BTW:
This has to be performed on an unrooted device,however,once unrooted (which I had to do on one of my phones), the service works as intended.
Re-rooting the device has no effect on SIM Unlock status afterwards.(I'm certain most are aware of this, but, just putting it out there, since this T-Mobile Device Unlock app & 3rd party unlock method is new to a lot of users everywhere). :good:
Sent from my elsa using XDA Labs
Here you go.
mobilesyrup.com/2016/10/25/lg-v20-to-launch-in-canada-on-october-28
boneplusone said:
Haven't seen it either. There is a tiny shop in Vancouver that appears to be selling it for $1300 but their website looks like its from 1999.
Click to expand...
Click to collapse
have bought a few phones from these guys including my V20.
http://www.lg.com/ca_en/press-release/v20-launch-windvideotron
boneplusone said:
http://www.lg.com/ca_en/press-release/v20-launch-windvideotron
Click to expand...
Click to collapse
I wonder if Wind would sell me one - I'm with Fido.

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