Question T-Mobile Network Unlock For Pixel 7 Pro - Google Pixel 7 Pro

I am from Nigeria, I bought a Google pixel 7 pro from eBay after signing the bid for 500$
I contacted the seller if the phone was under contract, and his respond was "no".
I have been trying to unlock the phone, I called T-Mobile but they refuse to unlock the phone.
I cannot refund the phone because I already shipped it to Nigeria where I live and I am no longer able to contact the seller as the business seems concluded.
Please, I really need help to unlock this phone because the phone will be useless in my hand if not unlocked.
I spent a total of 620$ after tax and shipping.
I will be supper grateful if I can be helped.
Thank you .

Sounds like the phone was not paid off by the seller or it was stolen which would explain why T-Mobile refuses to help you.
If thats the case the phone is most likely blacklisted in which case there is nothing you can do.

Paul_Deemer said:
Sounds like the phone was not paid off by the seller or it was stolen which would explain why T-Mobile refuses to help you.
If thats the case the phone is most likely blacklisted in which case there is nothing you can do.
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I did a search using the imei number, kindly find attached.

princejeadi said:
I did a search using the imei number, kindly find attached.
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Two Key things I see there are Plan ID and Loan ID.

Is there anything I can do ?
I have the eBay receipt that is verifiable...
If there is a way to make this phone work, I will be grateful.

princejeadi said:
Is there anything I can do ?
I have the eBay receipt that is verifiable...
If there is a way to make this phone work, I will be grateful.
Click to expand...
Click to collapse
I believe the only option would be for the seller to pay off the loan at T-Mobile, which they're never gonna do, or to return it.
Those are your two options. There is nothing more that can be done. You're screwed as far as the phone is concerned.
However, you can open a case with eBay.

Open ebay or PayPal case
If item was advertised as unlocked you should get your money back.

mackdacre said:
I believe the only option would be for the seller to pay off the loan at T-Mobile, which they're never gonna do, or to return it.
Those are your two options. There is nothing more that can be done. You're screwed as far as the phone is concerned.
However, you can open a case with eBay.
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Click to collapse
Thank you very much, let me do that

Thank you very much, I have contacted eBay, they wade into the issue and thereafter refunded me the complete money that I used for purchase, however, they left the phone with me.
Nothing lost, I got my money back and I have the locked phone for taking pictures and videos.
Thanks

princejeadi said:
Thank you very much, I have contacted eBay, they wade into the issue and thereafter refunded me the complete money that I used for purchase, however, they left the phone with me.
Nothing lost, I got my money back and I have the locked phone for taking pictures and videos.
Thanks
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Click to collapse
Fantastic. Glad to hear it. Thanks for updating us.

Related

I was cheated by eBay seller. Need to unlock Motorola Backflip. Read it please.

Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
A
mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
Click to expand...
Click to collapse
I don't ebay. But couldn't you go through them to get your money back for false advertisment. Anways, good luck and i hope you get it unlocked.
Sent from my Eris using XDA App
I don't know how things work in Argentina, but I know here in the states, if you've been with your carrier long enough you can request an unlock code from them at no charge.
mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
Click to expand...
Click to collapse
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone
lufc said:
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone
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Click to collapse
^^ Exactly what this guy said. CONTACT EBAY RIGHT AWAY!
CALL THEM ON THE PHONE. Say, "Item not as described". Tell them you want to escalate it to a claim. They will tell you to ship the item back and give them a tracking number, also get delivery confirmation. You will get your money back as soon as eBay gets delivery confirmation from the postal service.
Experience: Returned a touch screen acer laptop with dead zone in the touch screen when it was claimed to be 100% working
AND WHEN YOU GET YOUR MONEY BACK... I have 2 Motorola backflips... I bought one unlocked, used it on T-Mobile for 2 days, and then saw AT&T was offering free backflips with new service. So now I'm on AT&T with a free Backflip, but I do have an unlocked Backflip sitting here as well. I'll sell it to you for $280 + shipping, via eBay. I bought it for $290 about 3 weeks ago. You should also use "Bing Cashback" to get 8% cash back on the "Buy it Now". PM me if you're interested.
The Backflip is the hottest phone ever.. Lol. Good choice.
lol i dont know about the backflip being "the hottest phone ever" but i guess to each their own right
If you bought something on eBay but didn't receive it or you received something that's significantly not as described, PayPal Buyer Protection can help.
PayPal Buyer Protection covers eligible transactions for the full purchase price plus original shipping charges. Some purchases -- like vehicles in the Motors category, capital equipment in the Business & Industrial category, and Real Estate -- aren't eligible for PayPal Buyer Protection.
To qualify for PayPal Buyer Protection:
Use PayPal to buy an eligible item on eBay.
Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
Send your payment by clicking the Pay For It button on the eBay invoice or by clicking the Pay Now button on the eBay item page.
Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
Keep your PayPal account in good standing.
Find out more about PayPal Buyer Protection in our PayPal User Agreement.
You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage.
To find out how to report a problem on eBay, go to eBay and click "Resolution Center" at the bottom of any page.
The fastest way
I am not going to add anything useful to the conversation. BUT....
While the Paypal dispute resolution center is a great thing. I think the fastest and easiest way to go about this is to get a freaking code. He has the phone there, there's no need to reship wait and buy another and so on. That is if he can get a code... That was the question.
Open a dispute, or spend $2.15, its not that expensive
http://cgi.ebay.com/UNLOCK-Code-4-A...tem&pt=LH_DefaultDomain_2&hash=item23086e6c8f
All you guys fail with your comments
I say he should ask him for the $3 to get a unlock code. He will probably say yes to avoid shipping costs of sending it back and the hassle of dealing with a return.
ebay
Hi,
I bought several times in Ebay from Argentina, I opened a dispute once and got my money back, but maybe, in this case, it's better to just unlock the phone in your hands.
Anyway, I'm willing to buy a phone, mainly for internet and email while traveling in Argentina. I want to buy an AT&T blackberry or similar. I know this unlocked phones do work for sms and calling, but I don't know if they work for Email and Internet or 3G: did you unlock your phone? does it work for Internet and Email?
Thanks

[Q] Motorola Repair Centre - Won't Ship Back

Hey guys,
So... I bricked my Atrix 2. Like, hard bricked it. Fortunately I am still under warranty. Motorola advised me to send it their repair centre to have it examined. Problem is, it's an Atrix 2, MB865. The phone is only manufactured in America. I'm in the UK. After talking to their customer service, they said if I ship it to them in America, they can't ship it back to the UK. Only a US address. I tried talking it over with Motorola UK, but they said that since they do not manufacture the phone I couldn't give it to them.
Anyone got any suggestions?
-Duzzii
Offer to pay return shipping, or include a pre-paid shipping label they can use to send it back. You'll need their cooperation on this.
Cooperation
post-mortem said:
Offer to pay return shipping, or include a pre-paid shipping label they can use to send it back. You'll need their cooperation on this.
Click to expand...
Click to collapse
Upon using the live chat for customer service, they've concluded by saying I need a US address for them to schedule and repair it. Thanks for the suggestion, I'll try on the phone tomorrow. Until then... are there any alternatives anyone can think of?
Did you buy it in the US?
The only other thing I can think of is that you have to have someone you trust to act as a mediator, perhaps for a fee. There's a risk you'll never get it, and they carry the risk of you telling the the item was lost/damaged.
post-mortem said:
Did you buy it in the US?
The only other thing I can think of is that you have to have someone you trust to act as a mediator, perhaps for a fee. There's a risk you'll never get it, and they carry the risk of you telling the the item was lost/damaged.
Click to expand...
Click to collapse
Bought it on Amazon.com, so it's from the US. The think is, it's still under Motorola's warranty. I would consider using someone as a mediator as I'm kind of out of options.
Did the seller ship it to the UK, or were you in the US when you bought it? If they shipped it to you, then contact the seller.
Seller
post-mortem said:
Did the seller ship it to the UK, or were you in the US when you bought it? If they shipped it to you, then contact the seller.
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Click to collapse
I purchased it from Amazon whilst being in the UK. I have contacted the seller, although it doesn't look like he intends to respond. I'm really out of ideas here...
I assume it's a 3rd party seller on Amazon marketplace. If they don't respond, I think you can contact Amazon directly, at least to put pressure on them to resolve the issue. If sellers behave like bad Craigslist artists, while selling on Amazon, it makes Amazon look bad. I would look into that avenue, 'cause you're running out of options.
Just came across something I'd never heard of, & remembered this thread. There's something called "Package Forwarding," and if you search online, there are loads of companies that do it. Mostly, it's for people who want to buy things from the US, & have it shipped abroad. You'll have to contact some of them to see if they'll fill your need.
Having no personal experience with any if them, though, I can't give any recommendations.
Hope you get this sorted out.
-- Sent from my TouchPad using Communities
post-mortem said:
Just came across something I'd never heard of, & remembered this thread. There's something called "Package Forwarding," and if you search online, there are loads of companies that do it. Mostly, it's for people who want to buy things from the US, & have it shipped abroad. You'll have to contact some of them to see if they'll fill your need.
Having no personal experience with any if them, though, I can't give any recommendations.
Hope you get this sorted out.
-- Sent from my TouchPad using Communities
Click to expand...
Click to collapse
Thank you so much, this seems like it could work. I found a website which allows me to have a physical US address. Only problem is, Motorola require a US phone number while submiting the repair form. I'll try and find a way to sort that out now.

[Q] Bought a Nexus 5 ..... phone blacklisted 2 weeks later.

So I bought a Nexus 5 from someone in person, they gave me the receipt for it and the box un-opened. 2 weeks late the phone was put on a Blocklist (lost/stolen). It is a nexus 5 so it can be activated on all carriers. The phone was from Koodo and I am on Rogers. What are my options here? I can't get a hold of the guy that sold it to me, but I have his phone # and first name. And the receipt of course. Are there potential reasons this phone would be put on a lost/stolen list? Is this some sort of method created by the seller to get his phone back and with no payment proof (I paid cash). The phone worked for 2 weeks before being 'blacklisted'. So something is up.
I did not steal the phone, I made sure it worked before I bought it. It was brand new unopened. I met the man in person at a public place. I just want my damn phone to work! I believe that if I call Koodo they will assume I stole it and ....do something about it?
What are my options here?
Thanks.
Call the network and produce the receipt
-----------------------
Sent via tapatalk.
I do NOT reply to support queries over PM. Please keep support queries to the Q&A section, so that others may benefit
RJ287 said:
So I bought a Nexus 5 from someone in person, they gave me the receipt for it and the box un-opened. 2 weeks late the phone was put on a Blocklist (lost/stolen). It is a nexus 5 so it can be activated on all carriers. The phone was from Koodo and I am on Rogers. What are my options here? I can't get a hold of the guy that sold it to me, but I have his phone # and first name. And the receipt of course. Are there potential reasons this phone would be put on a lost/stolen list? Is this some sort of method created by the seller to get his phone back and with no payment proof (I paid cash). The phone worked for 2 weeks before being 'blacklisted'. So something is up.
I did not steal the phone, I made sure it worked before I bought it. It was brand new unopened. I met the man in person at a public place. I just want my damn phone to work! I believe that if I call Koodo they will assume I stole it and ....do something about it?
What are my options here?
Thanks.
Click to expand...
Click to collapse
Blacklist means stolen and you're hosed. Up to you if you confront seller and I doubt you'll get police to assist since technically you possess stolen property. Call and ask if you surrender device to them would they help recover from thief.
Sent from my Nexus 5 using Tapatalk
and wardwst
Yeah I'd call up and somehow send them the receipt.
g01851 said:
Yeah I'd call up and somehow send them the receipt.
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Click to collapse
Why would he supply me with the receipt, and why would it only get disconnected 2 weeks later.
This is frustrating, i'm pretty sure he blocked my # too so I get busy signal when I try calling him.
If anyone wants to get their feet wet and help me a bit with this please, please respond.
RJ287 said:
Why would he supply me with the receipt, and why would it only get disconnected 2 weeks later.
This is frustrating, i'm pretty sure he blocked my # too so I get busy signal when I try calling him.
If anyone wants to get their feet wet and help me a bit with this please, please respond.
Click to expand...
Click to collapse
Check PM's.
Sent from my Nexus 5 using Tapatalk
Sounds like you bought a hot phone. Why else would it be blacklisted? Something tells me you bought it out of someone's trunk for some ridiculously low price, so what do you expect? You're in possession of stolen property. If something seems too good to be true, it usually is. Since it was brand new, and they had a receipt, it was probably stolen from a retailer, so they probably won't bother looking for it. I mean if they were looking for it, the police probably would have knocked on your door already, it's easy enough to track a smartphone, and besides it's not like stores and the police don't have better things to do than to track every piece of merchandise ever stolen, they'll just write it off as shrinkage. Live and learn.
I work for Rogers and the best thing i suggest is to call koodo and explain the situation. Show them the receipt and they will probably work something out with you. They can call there help desk and remove the phone from there blacklist. Most likely they will just write off the phone. You may need to pay a fee to get it removed from the blacklist though. Next time order from the play store.
bradellis51 said:
I work for Rogers and the best thing i suggest is to call koodo and explain the situation. Show them the receipt and they will probably work something out with you. They can call there help desk and remove the phone from there blacklist. Most likely they will just write off the phone. You may need to pay a fee to get it removed from the blacklist though. Next time order from the play store.
Click to expand...
Click to collapse
Or from Ebay/Swappa. never buy a phone in person
BirchBarlow said:
Since it was brand new, and they had a receipt, it was probably stolen from a retailer,
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Click to collapse
Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
marleyfan61 said:
Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
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This is 100000% correct lol
bradellis51 said:
This is 100000% correct lol
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unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
paperWastage said:
unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
Click to expand...
Click to collapse
Yeah this fellow should probably check the receipt to see if the IMEI is on there and if it is that it actually matches the IMEI on the phone and the box.
paperWastage said:
unless if the receipt doesn't show the serial/IMEI, the guy bought one, stole one, gave you the stolen one with legit receipt
i know some electronic retailers put the serial number on receipt, dunno about koodo
Click to expand...
Click to collapse
This sounds like a likely scenario...the seller posted on CL early in Dec for an Nexus 5 or LG G2 wanted...several days later he posted a BNIB Nexus 5 with receipt, which OP purchased. Seller is still active on CL with other phone offers.
wideasleep1 said:
This sounds like a likely scenario...the seller posted on CL early in Dec for an Nexus 5 or LG G2 wanted...several days later he posted a BNIB Nexus 5 with receipt, which OP purchased. Seller is still active on CL with other phone offers.
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Click to collapse
For everyone's info: the IMEI on the Phone matches the EMS on the receipt, it was purchased from a Future Shop. EMS and IMEI are the same thing I believe.
There is an 8 digit number written in pen on the back of the receipt as well. This could mean anything I guess.
markdapimp said:
Or from Ebay/Swappa. never buy a phone in person
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see me i would never buy a phone from ebay/swappa.. cant someone just say the esn is good or give u a good esn then send a diff phone?? i rather meet in person.. i have got like 3 nice phones from CL.. then i have a chance to look the phone over and check the esn for my self.. i have sprint so i 3 times i got phones from CL i meet the person IN the sprint store to make sure the esn is ligit.. o wait one time i didnt go inthe store but i called to check it.. in person.. i dont trust people dont think i would ever buy a used phone from the internet.. sent in the mail anyways
marleyfan61 said:
Umm.....typically retailers don't give receipts when you steal something. The presence of a receipt would indicate it was stolen from someone who purchased it.
Click to expand...
Click to collapse
bradellis51 said:
This is 100000% correct lol
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Click to collapse
Right, because we all know that insider thieves with access to the store's cash registers could NEVER falsify a receipt
RJ287 said:
For everyone's info: the IMEI on the Phone matches the EMS on the receipt, it was purchased from a Future Shop. EMS and IMEI are the same thing I believe.
There is an 8 digit number written in pen on the back of the receipt as well. This could mean anything I guess.
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Click to collapse
Heh, I was just about to correct my post. I didn't know what an EMS was...sorry.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
P.Mobile said:
see me i would never buy a phone from ebay/swappa.. cant someone just say the esn is good or give u a good esn then send a diff phone?? i rather meet in person.. i have got like 3 nice phones from CL.. then i have a chance to look the phone over and check the esn for my self.. i have sprint so i 3 times i got phones from CL i meet the person IN the sprint store to make sure the esn is ligit.. o wait one time i didnt go inthe store but i called to check it.. in person.. i dont trust people dont think i would ever buy a used phone from the internet.. sent in the mail anyways
Click to expand...
Click to collapse
Swappa clears the serial before sale, and buyer has some recourse if sale if falsified or otherwise not as described.
wideasleep1 said:
Heh, I was just about to correct my post. I didn't know what an EMS was...sorry.
---------- Post added at 08:27 PM ---------- Previous post was at 08:25 PM ----------
Swappa clears the serial before sale, and buyer has some recourse if sale if falsified or otherwise not as described.
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Click to collapse
yea but cant they still send a diff phone if they wanted to be shady.. swappa's not there when they send it rite?
P.Mobile said:
yea but cant they still send a diff phone if they wanted to be shady.. swappa's not there when they send it rite?
Click to expand...
Click to collapse
Correct. But you can get your money back...
http://swappa.com/risks

There is a lot of T-Mobile branded V20's on Swappa right now.

Like 23 right now compare that to 6 AT&T and 7 Verizon branded units. What exactly is the deal with T-Mobile?
maybe people who are stuck in twrp bootloop?
Tmobile service sucks maybe
Sent from my VS995 using Tapatalk
Sub-Negro said:
Like 23 right now compare that to 6 AT&T and 7 Verizon branded units. What exactly is the deal with T-Mobile?
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Click to collapse
A good number of All but one of 'em are unopened/New,they probably bought 'em to take advantage of the $200 Rebate & headphone offers.
As long as they have a net gain from purchase price/rebate/sale price,I suppose it's a worthwhile endeavor.........
KOLIOSIS said:
A good number of All but one of 'em are unopened/New,they probably bought 'em to take advantage of the $200 Rebate & headphone offers.
As long as they have a net gain from purchase price/rebate/sale price,I suppose it's a worthwhile endeavor.........
Click to expand...
Click to collapse
T-Mobile is basically giving these things away. If they used the trade in thing, it makes the phone either free or less than $200. They probably have another phone they are using and don't plan on leaving T-Mobile, so they just got one and are selling it. T-Mobile, effectively, puts you in a contract doing this. They take the price of the phone and give you bill credits for the whole term of the EIP. If you terminate service, you owe the phone. Combine that with the free line promotion they had a few days prior, I am guessing this is what is happening. The contract does not say anything about using the phone. As long as they keep their bill current and keep their service, it will be able to be used (I think...). I would be careful buying one of these V20s in case you are not allowed to use the phone on a line that isn't associated with the account, but that is me being a worry wort.
EDubs11 said:
T-Mobile is basically giving these things away. If they used the trade in thing, it makes the phone either free or less than $200. They probably have another phone they are using and don't plan on leaving T-Mobile, so they just got one and are selling it. T-Mobile, effectively, puts you in a contract doing this. They take the price of the phone and give you bill credits for the whole term of the EIP. If you terminate service, you owe the phone. Combine that with the free line promotion they had a few days prior, I am guessing this is what is happening. The contract does not say anything about using the phone. As long as they keep their bill current and keep their service, it will be able to be used (I think...). I would be careful buying one of these V20s in case you are not allowed to use the phone on a line that isn't associated with the account, but that is me being a worry wort.
Click to expand...
Click to collapse
Swappa won't let you sell a phone that still has anything owed on it. They check the IMEI.
I assume the bill credits wouldn't affect this as long as the phone is free and clear.
Sub-Negro said:
Like 23 right now compare that to 6 AT&T and 7 Verizon branded units. What exactly is the deal with T-Mobile?
Click to expand...
Click to collapse
I bought one unopened for $485. It was purchased with the T-mobile employee discount for $285.
Evilv2 said:
I bought one unopened for $485. It was purchased with the T-mobile employee discount for $285.
Click to expand...
Click to collapse
Nice find,congratulations! ?
Sent from my Xiaomi Mi Mix using XDA Labs
KOLIOSIS said:
Nice find,congratulations!
Sent from my Xiaomi Mi Mix using XDA Labs
Click to expand...
Click to collapse
I assume lot of the unopened were bought with significant discounts. They are being sold for $500 +/- $15.
Watch out t-mobile is the carrier that's gets the lg partner purchase program phones. They can not be carrier unlocked. That's why there up and cheap.
aknotts415 said:
Watch out t-mobile is the carrier that's gets the lg partner purchase program phones. They can not be carrier unlocked. That's why there up and cheap.
Click to expand...
Click to collapse
I'm guessing you can use a paid SIM Unlock service to override this........................
KOLIOSIS said:
I'm guessing you can use a paid SIM Unlock service to override this........................
Click to expand...
Click to collapse
Won't work. When they go to get the unlock code from T-Mobile the imei isn't in their system so they can't get it and it can't be done. Trust me. I've seen this happen on the v10 and g5. Just look it up.
aknotts415 said:
Won't work. When they go to get the unlock code from T-Mobile the imei isn't in their system so they can't get it and it can't be done. Trust me. I've seen this happen on the v10 and g5. Just look it up.
Click to expand...
Click to collapse
If that's the case, I'd think the sellers would know better than to post a listing on Swappa.
Guess we'll find out soon enough how many of the listings are fraudulent.....
KOLIOSIS said:
If that's the case, I'd think the sellers would know better than to post a listing on Swappa.
Guess we'll find out soon enough how many of the listings are fraudulent.....
Click to expand...
Click to collapse
There not fraudulent. Not sure why u think that. Theres nothing wrong with selling lg partner purchase program phones. They just can't be carrier unlocked and the sellers don't go out of their way to tell you. They just say their not sure.
aknotts415 said:
There not fraudulent. Not sure why u think that. Theres nothing wrong with selling lg partner purchase program phones. They just can't be carrier unlocked and the sellers don't go out of their way to tell you. They just say their not sure.
Click to expand...
Click to collapse
Full disclosure is a given when selling on Swappa,anything less would be fraudulent,if not to the letter of the rules,it certainly would be in spirit/practice.
This is some good information though,glad you brought it up. :good:
I'm betting a lot of folks have never heard of such a thing.
Yeah ur right. Lol I wast trying to buy a v10 and g5 earlier this year and ran into this situation. Very difficult to deal with. Most sellers selling them do t really understand them selves and they blame T-Mobile. It probly is T-Mobile fault since it's branded T-Mobile. Just want everyone to be aware they can't be unlocked, even a third party unlock service can't. Having it on ur account for 40 days doesnt matter either. It's a crappy situation lol
aknotts415 said:
Yeah ur right. Lol I wast trying to buy a v10 and g5 earlier this year and ran into this situation. Very difficult to deal with. Most sellers selling them do t really understand them selves and they blame T-Mobile. It probly is T-Mobile fault since it's branded T-Mobile. Just want everyone to be aware they can't be unlocked, even a third party unlock service can't. Having it on ur account for 40 days doesnt matter either. It's a crappy situation lol
Click to expand...
Click to collapse
I'd heard of employee deals/mfg-partner phones/etc..,but,I didn't know about the SIM Unlocking issue.
Again,many THX for bringing this up,you've no doubt saved some people a lot of trouble. :highfive:
FWIW,here's Swappa's policy on clean ESN's:
https://swappa.com/faq/sell/share_esn_numbers
Bulletproof,no,but,it sounds as if they're doing their due dilligence w/researching the ESN/IMEI,perhaps w/more tools than the general public is armed with.
Some sharp individuals here on XDA/Swappa running the show,I'm guessing/hoping they have this scenario covered,enough to ensure the buyers are protected in a worse-case scenario.
A little bit off topic, can you get square trade insurance for phones purchased at swappa?
aknotts415 said:
Yeah ur right. Lol I wast trying to buy a v10 and g5 earlier this year and ran into this situation. Very difficult to deal with. Most sellers selling them do t really understand them selves and they blame T-Mobile. It probly is T-Mobile fault since it's branded T-Mobile. Just want everyone to be aware they can't be unlocked, even a third party unlock service can't. Having it on ur account for 40 days doesnt matter either. It's a crappy situation lol
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Um I'm not trying to be a pain but I bought my G5 from Tmobile and had it unlocked in 24 hours as I was traveling out of the country. I used the app on the phone and the code the rep gave me. I've traveled to 7 countries since then and used sim cards from each one no problem.
seanmfield said:
Um I'm not trying to be a pain but I bought my G5 from Tmobile and had it unlocked in 24 hours as I was traveling out of the country. I used the app on the phone and the code the rep gave me. I've traveled to 7 countries since then and used sim cards from each one no problem.
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Ur probly wasn't a lg partner purchase program one then lol.

HELP Bought UNPAID Sprint S8+

So,
Just recently bought a sprint g955u off of Offer Up.
Being the uber noob I am, I was sold on the story of it being clean, recently paid off and clear for unlocking.
As you can guess, it was not.
Unpaid bills is what i was told.
After a few google searches of unlocking services, I've found that one may not always be able to unlock due to certain circumstances. Like unpaid bills.
So i have been very hesitant about using them.
As it turns out, the person I bought the phone from happens to be a member of this community. Which is why I am here. So the further I read the more I'm hoping I might actually be able to unlock this phone.
I managed to make it through Sampwnd's root with ease but have hit a roadblock when it comes to unlocking.
Id love to really dive into this phone and maybe actually learn a few things (and god willing maybe even be able to contribute one day!?) but I am just lost.
I'm sure there has to be a new wave/generation of lost noobs heading here, but it was one of your own that brought me here. So please, I ask, help me get my phone working!!
If you have written proof the person said it was paid off, tell them you want to return it and have your money back otherwise you will consider small claims court, otherwise at to them you expect to have it paid off. In the UK the person has the debt of the phone attached to them not the phone, if you sell off the phone they come after you for the money, if you refuse they do block the phone though.
@cabg.kepr,
Depending on how you paid for the device (i.e. credit card) you should be able to get a refund. I'm sorry to tell you that if you paid cash, you are SOL. There's no solution.
Ouch. Really??
No flashing special firmware or anything??
But yup, paid cash. Met outside of a Wal-Mart. He lied about being apart of some dev team yada-yada. Told me I would very easily be able to unlock. He even tried to assist but messages would be VERY delayed. And when asked a technical questions he wouldn't reply or would change the subject. Almost 100% sure he's using an app for a phone.
Well yesterday he just quit replying. Which is what brought me here.
Now I see he's offering a free service, on here, to assist people through Team viewer, with rooting and unlocking.
He had me convinced for 3 days (I now realize how stupid I was..) that he would do it. So three separate times he would access through team viewer for hours at a time. And the few times i popped in to watch (been fairly busy) he would be going through websites and settings. When I asked what was up, he would give some weird excuse (and again, I realize how dumb I was being).
He told me he was getting root and unlock ready, when really, he spent hours going through my network settings and what not. Very suspicious. Luckily I was smart enough to only let him on an empty, freshly installed win10. And disconnected all other devices from wifi.
A few times though he did tell me that he would access my drives later and that he could use my TV to access my network. A couple times said he was a hacker but white hat. Said he had friends that were black and could do anything they wanted. That, at least, I was smart enough to have a chuckle at. But really, this whole thing has just become so strange and uncomfortable. But now I'm just pissed.
So really, this might even deserve admin attention?? This guy could really be some trouble.
@cabg.kepr
Let's clarify one point: Do you have phone service with your device? If not, have you checked the IMEI number (swappa.com, for example) to see if it's black listed?
@cam30era
I do not. The phone is a sprint and the sim was pulled out.
(My current provider is att)
Checked on swappa and it is not blacklisted, ready for activation, but has a finance issue.
Called sprint and they told me the account was negative and unpaid.
cabg.kepr said:
@cam30era
I do not. The phone is a sprint and the sim was pulled out.
(My current provider is att)
Checked on swappa and it is not blacklisted, ready for activation, but has a finance issue.
Called sprint and they told me the account was negative and unpaid.
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IF if hasn't been blacklisted, you should be able to activate it on your service provider. If you haven't tried yet, give it a try.
Just called att. They directed me to a website that told me my imei was unrecognized by them.
cabg.kepr said:
Just called att. They directed me to a website that told me my imei was unrecognized by them.
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That's not unusual for AT&T. It doesn't mean your device can't be activated. Try installing an AT&T SIM card from another device that is already activated on AT&T.
Tried that first thing and got "invalid sim".. it's art prepaid. Not sure if that matters?
cabg.kepr said:
Tried that first thing and got "invalid sim".. it's art prepaid. Not sure if that matters?
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Appears this S8+ is SIM (carrier) locked to Sprint. You won't be able to use it on any carrier until the previous owner pays off the outstanding balance.
FWIW: don't confuse SIM locked with bootloader locked. And SamPWMD root won't help you.
Have you tried to contact the seller about this?
Sent pm
cabg.kepr said:
Sent pm
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I did not receive a PM.
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
cabg.kepr said:
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
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Sounds like you got fleeced mate, feel sorry for you not sure how claims courts work in America but I'd be going to one of those. Eventually, the phone sounds like it'll be blacklisted, which won't help your cause. I'd keep copies of every conversation you've had with him and screenshots or printouts if you do decide to take it to court.
I'm unsure of the situation but did you buy this phone from the person who hasn't paid it off or did he buy it from them then sell it to you? As for the TeamViewer situation, yeah that's dodgy you're right to be suspicious.
cabg.kepr said:
Hey sorry for the delay. Was going to send a pm explaing without him seeing but won't need to now.
Basically I still have/had some very sporadic contact. i was worried of really digging in to him in fear that hed be deleting everything and id never hear from him again.
Still not sure what to do. Though it sounds like I have a nice little tablet for at home?? Still very much plan on working on this in hopes that there will be a boot loader root soon??(if I understood that correctly)
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NO phone modification will help you. This device is DEAD unless he pays it off and gets a SIM unlock code for you. You basically have 3 choices:
1) Contact him and insist on a refund, or written evidence of device paid off.
or
2) Contact the police and file a fraud report
or
3) Accept you loss
Again, don't hope that bootloader unlock or root or any device modification will resolve this. It won't. This device is useless until it's paid for at Sprint, and they provide a SIM unlock code.
This is so funny. Always pay with card, even if it's local. Anyone can take a card payment, Paypal, Square, etc; That way you have protection from your credit card provider. This is why I always buy new, not secondhand, from a shady dealer in a dark alley, much less wally world. You got played so hard man. At those dev claims, shouldve asked proof and definitely verified if it was unlocked on the spot before handing cash over. Enjoy your new paperweight. I wanna feel bad for you, but it's kinda hard when you fell for the obvious lies.
Same thing happened to me and I bought unlock code $25.00 flash with US unlock firmware. I am using it on AT&T now. Hopefully buyer don't report stolen. Unpaid phone can still be using on other networks.
Hmm well thank you everyone. Kind of a bummer if thsts the case.
What about this though?? @randy_c it had a neg balance against it and everything??
randy_c said:
Same thing happened to me and I bought unlock code $25.00 flash with US unlock firmware. I am using it on AT&T now. Hopefully buyer don't report stolen. Unpaid phone can still be using on other networks.
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Not when it's SIM locked to Sprint.

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