If anyone has been following my P7P saga, with the issues and problems.... Here's another question.
Currently my slot 2 eSIM is not recognized by Verizon's database, even though this phone was purchased directly from Verizon. There's a ticket that's been put in to have the slot 2 IMEI number entered into Verizon's database to fix this particular issue.
I had been having issues with my pSIM, so Verizon was going to switch me over to the eSIM to troubleshoot the pSIM, but couldn't due to slot 2 IMEI not being recognized.
I got a new pSIM today, and that seems to have fixed my calling issues. There the possibility that they may however switch me over to the eSIM in a few days...after my S2 IMEI is recognized by the system.
My question is... Are both pSIM & eSIM equivalent in all ways? Is it beneficial to be using one or the other? Basically, do I lose out on any feature(s) by having any particular one? Verizon tells me that only one can be active at any time as per my current contract. I could get both activated if I want to pay for it, for reasons of traveling to other countries for example.
Interesting. A sim card is superior as if it fails it doesn't total the phone. It can also be remotely configured as well as transferred to another phone; very nice if you have a backup phone as I do. Takes the carrier out of the setup loop. You simply slam the sim into the phone you want to use that day. Of course the carrier would love you to have a $eparate sim for each device. The manufacturer likes to save money with no physical sim with the knowledge if the esim fails out warranty it effectively totals the phone.
It's funny how they claim it's 70% more efficient but the last couple generations of smart phones generally have huge batteries and poorer SOT
Reminds me of Intel and MS; Intel builds more powerful hardware while MS compliments it with more overhead. Net result is little user gain.
That's not right.
esim just means that the data is transferred to the phone and its data/functionality is stored in the device's flash memory. This does NOT add any additional points of failure, since if the flash memory or some of the relevant circuitry fails, it will take out the phone whether you are using esim or psim.
What it comes down to is PURELY a matter of convenience. If you travel a lot, it can be more convenient to have the psim slot available to drop in a local sim. If you don't travel a lot, it can be more convenient to keep a psim in case you need to switch to another phone in an emergency. You need to think about what is more convenient FOR YOU and make the decision accordingly.
One additional piece of info; the routines that load the esim from the carrier are implemented in closed source binaries, part of gservices. If you don't trust those binaries, then you might want to avoid esim altogether. Mostly this applies to google-free AOSP distributions, like grapheneos (although they do have the option of installing gservices and esim).
^That's not right...^
The esim chipset mounts on the mobo on older phones. You are correct that it was integrated into at least the newer Qualcomm SOC's.
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Regardless it takes away end user options that only a sim card provide.
Lol, better security for the carrier...
Esim is still NOT ready for mass adoption!!!!
Psim all the way for many, many reasons!
jaseman said:
Esim is still NOT ready for mass adoption!!!!
Psim all the way for many, many reasons!
Click to expand...
Click to collapse
I love my sim and expandable storage slots... and the options they give me. Been blowing off the new Samsung flagships for years now because they are less functional. The S23U is an expensive dud too.
Esim is generally better until you have to read out a 30 character EID to a support person. Usually persists through a factory reset too.
If you need to do a lot travelling or network testing, having physical sims might be better until esim MEP is enabled.
blackhawk said:
it was integrated into at least the newer Qualcomm SOC's.
Click to expand...
Click to collapse
In other words, I was dead on.
96carboard said:
In other words, I was dead on.
Click to expand...
Click to collapse
Oh yes, you were magnification.
Unfortunately a psim is still more desirable...
I dig the eSIM. Annoys the hell out of me having to pull my phone out of my case to install a pSIM and I don't have to wait for the pSIM to come in the mail. Plus with all the carriers offering free eSIM trials, I could easily go 5-6 months of the year with free service for data and $5 plan for minutes and texts on my pSIM or a second eSIM (if they ever re-activate eSIM MEP, pissed that they removed it since it was working fine for me) as I upgrade yearly.
In my experience it comes down to the telco, some are great with esims others are truly horrendous. I have no experience with Verizon so can't help you directly. Before swapping I would get some clear answers from Verizon about the differences between each sim but more importantly the support systems in place if the esim goes wrong. I am OS at the moment had my phone stolen got a new one and my provider can't seem to get the old esim onto the new phone. It's been over 2 weeks and 32 hours of my time, so make sure you have really robust understanding of how Verizon supports esims. Good luck whichever way you go.
andygold said:
If anyone has been following my P7P saga, with the issues and problems.... Here's another question.
Currently my slot 2 eSIM is not recognized by Verizon's database, even though this phone was purchased directly from Verizon. There's a ticket that's been put in to have the slot 2 IMEI number entered into Verizon's database to fix this particular issue.
I had been having issues with my pSIM, so Verizon was going to switch me over to the eSIM to troubleshoot the pSIM, but couldn't due to slot 2 IMEI not being recognized.
I got a new pSIM today, and that seems to have fixed my calling issues. There the possibility that they may however switch me over to the eSIM in a few days...after my S2 IMEI is recognized by the system.
My question is... Are both pSIM & eSIM equivalent in all ways? Is it beneficial to be using one or the other? Basically, do I lose out on any feature(s) by having any particular one? Verizon tells me that only one can be active at any time as per my current contract. I could get both activated if I want to pay for it, for reasons of traveling to other countries for example.
Click to expand...
Click to collapse
For myself I'm happier with having a physical sim card. I switch between my iphone 14 pro max and pixel 7 pro. I broke the screen on my p7p so I tried to use the esim since that's all you can use for newer iPhones now and with Verizon you need your current phone in order to do the switch on Verizon's website. Long story short I spent an hour chatting with someone and because I couldn't see the code they sent to the p7p to activate the 14 pro max I had to go to a store and show them my license. Than I spent another hour for them trying to activate the iPhone with esim . It was quite the pain in the butt compared to a physical card that you can just switch with another device until you get a replacement device
Same guys going at each other rofl
eSim is much better on iPhone/iOS than on Android 13. I have spent countless and unnecessary hours to fix T-Mobile prepaid eSim issues: redownloading, reading back IMEI/EID number to customer reps, error issues between re-installation of operating systems, etc.
I heard Android 14 would fix this.
Ofc my both sim providers dont do esim.
one question , so p7p accepts 2 esims and one psim ?
lowik2 said:
Ofc my both sim providers dont do esim.
one question , so p7p accepts 2 esims and one psim ?
Click to expand...
Click to collapse
I think three esims, except only one of them could be active. Iphone can have two esims active, even if from the same carrier. A lot of catching up to do for Android 14
I have both a psim and esim, both on T-Mobile and there's constantly a significant difference between signal strength between the two. Psim simply gets better reception somehow, to the point the esim ceases to function.
Ducter said:
I have both a psim and esim, both on T-Mobile and there's constantly a significant difference between signal strength between the two. Psim simply gets better reception somehow, to the point the esim ceases to function.View attachment 5858349
Click to expand...
Click to collapse
with each security update, it appears the eSim would be treated as associated with the older device. And you need to redownload it or reach out to customer service. At least that's my exp as prepaid customer. Maybe it's diff for postpaid who could manage this on their own
Related
Well here is an interesting tidbit, I just got my Nexus 6P as a device for driving for Lyft and after booting the Nexus with the Project FI Sim card to register it on the network I realized I didn't need two phones to drive for two providers so I dropped my T-Mo sim card in the nexus 6P as as expected she fired right up on the T-Mo network and I had no where to keep the G-FI Sim card, out of fear of losing it i popped into my Note 5. Well I shut down the N-5 and kept playing with the Nexus 6P. In the morning I tuned on the N-5 to swap and copy files and the T-Mo update rolled in with full 4g LTE % bars. So it seems our Note 5 will definitely run on the Google FI network at full speed FYI. See Upper Left Corner of Note 5 http:
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That's pretty interesting. Do you think it has to do with Project Fi using the Tmo network? If that's the case, then theoretically any unlocked Tmo phone should run on Fi
Well I think that's a stretch but our phone has almost every existing band which could also be a factor I'm sure. I have yet to drive all around Los Angeles or out of the county or state of CA but I will report my findings as I do travel. But none the less its a great discovery for sure.
Please hit thanks if I've helped
It would be interesting to see if it can actually switch between the different networks through. I know that you need Google Connectivity Services installed on a Fi device for proper functionality, and it does show as compatible with the Note 5. But if we don't have Sprint bands in our phone, then you'd be SOL as soon as you got out of T-Mobile or trusted WiFi coverage.
True, I haven't yet sat down and looked at Sprints cdma bands but I bet they are in this device.
The Fi SIM will only work on T-Mobile. It will NOT work on Sprint, in this configuration.
The Nexus's ESNs are whitelisted with Sprint, I believe.
wifiguru said:
The Fi SIM will only work on T-Mobile. It will NOT work on Sprint, in this configuration.
The Nexus's ESNs are whitelisted with Sprint, I believe.
Click to expand...
Click to collapse
That hypothesis of not working on Sprint would seem highly improbable as long as a phone is unlocked and the device and sim card are not carrier specific the device should work as my phone is now as long ...again as the phone has the carrier bands to run on that network...as stated here on the Nexus 5: http://www.idigitaltimes.com/project-fi-nexus-5-how-bypass-googles-nexus-6-exclusivity-453947 . I have turned off WIFI calling and called my office...see here: http://www.androidheadlines.com/2015/06/project-fi-works-nexus-6-xda-begs-differ.html
wiseguyy said:
That hypothesis of not working on Sprint would seem highly improbable as long as a phone is unlocked and the device and sim card are not carrier specific the device should work as my phone is now as long ...again as the phone has the carrier bands to run on that network...as stated here on the Nexus 5: http://www.idigitaltimes.com/project-fi-nexus-5-how-bypass-googles-nexus-6-exclusivity-453947 . I have turned off WIFI calling and called my office...see here: http://www.androidheadlines.com/2015/06/project-fi-works-nexus-6-xda-begs-differ.html
Click to expand...
Click to collapse
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
How does Sprint tell the difference from device to device? Do you think Sprint had all the Nexus 6 IMEI's that exist or were made released to them so they could specifically either admit or omit them?? Show me the FACT my phone is blacklisted? Where are you getting your information can you provide some links to relevant content?
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
What are the criteria for Whitelisted Devices and where is this data?
This is an excerpt from a discussion that a Nexus 6 user had trying to port over to "Sprint Only" not running on the FI network....again this is ONLY..Fully porting over to Sprint:
https://www.reddit.com/r/ProjectFi/...g_nexus_6_to_sprint_after_leaving_project_fi/
Click to expand...
Click to collapse
wiseguyy said:
How does Sprint tell the difference from device to device? Do you think Sprint had all the Nexus 6 IMEI's that exist or were made released to them so they could specifically either admit or omit them?? Show me the FACT my phone is blacklisted? Where are you getting your information can you provide some links to relevant content?
Click to expand...
Click to collapse
Another issue with Sprint devices is that they still do not rely solely on the SIM for programming. When Verizon made the switch to LTE, all programming follows their SIM as you change phones. But with Sprint, pulling a SIM leaves you with a working device, just no LTE. So that is likely why it won't automatically jump to their network.
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
This is an excerpt from a different experience than wifiguru is stating here although it appears it worked at startup and seemed to from what the user stated failed:
http://www.howardforums.com/showthr...SIM-and-use-it-in-an-unlocked-Sprint-iPhone-6
I only signed up to reply back to this comment ...
Quote Originally Posted by J Wireless View Post
Google has already said it will work for other phones in the future. The service runs on a hybrid sim that allows it to go back and forth. Supposedly even older Nexus phones can't read this sim. But Project Fi is an Android only project. Just as the new iPhone sim will not work in an Android phone, this new sim will not work in an iPhone. Even if there was a work around for it, Apple would probably make a new update to lock the phones into reading only the new Apple sim.
Actually - I started searching today to see if anyone else had tried this yet, and while I didn't search too hard - the lack of replies on this thread might tell me something.
I got my Nexus 6 yesterday. I like the phone, but the service ... still not sure if I'm going to keep it. The voice quality sounds somewhat compressed and it is difficult to hear people sometimes.
However, I was bored at work today - or kind of bored - and decided to put the Project Fi SIM in my iPhone 6 (Verizon)
I was expecting it to tell me that the SIM card wasn't approved for use in this device, but to my surprise it actually connected to Sprint and I had LTE. So, I found out my iPhone is unlocked (w00t).
I tried to make a call, and I heard a blip (like a fraction of a fraction of a second of a voice), a few seconds of silence, and then the generic cannot complete this call (Probably because the device isn't provisioned for use on the Sprint Network).
I restarted the phone, and when I restarted it - it connected to T-Mobile.
So I tried to make a call, and it worked - it went through
So, I dug around in the settings on my iPhone, and a menu called "Carrier" showed up on the main screen, and when I opened it it said "Automatically Manage Networks" or something to that effect.
I turned that option off, and it scanned for about a minute and came back with a list of Mobile Networks:
T-Mobile
Sprint
Verizon
AT&T
Metro PCS
wiseguyy said:
This is an excerpt from a different experience than wifiguru is stating here although it appears it worked at startup and seemed to from what the user stated failed:
http://www.howardforums.com/showthr...SIM-and-use-it-in-an-unlocked-Sprint-iPhone-6
I only signed up to reply back to this comment ...
Quote Originally Posted by J Wireless View Post
Google has already said it will work for other phones in the future. The service runs on a hybrid sim that allows it to go back and forth. Supposedly even older Nexus phones can't read this sim. But Project Fi is an Android only project. Just as the new iPhone sim will not work in an Android phone, this new sim will not work in an iPhone. Even if there was a work around for it, Apple would probably make a new update to lock the phones into reading only the new Apple sim.
Actually - I started searching today to see if anyone else had tried this yet, and while I didn't search too hard - the lack of replies on this thread might tell me something.
I got my Nexus 6 yesterday. I like the phone, but the service ... still not sure if I'm going to keep it. The voice quality sounds somewhat compressed and it is difficult to hear people sometimes.
However, I was bored at work today - or kind of bored - and decided to put the Project Fi SIM in my iPhone 6 (Verizon)
I was expecting it to tell me that the SIM card wasn't approved for use in this device, but to my surprise it actually connected to Sprint and I had LTE. So, I found out my iPhone is unlocked (w00t).
I tried to make a call, and I heard a blip (like a fraction of a fraction of a second of a voice), a few seconds of silence, and then the generic cannot complete this call (Probably because the device isn't provisioned for use on the Sprint Network).
I restarted the phone, and when I restarted it - it connected to T-Mobile.
So I tried to make a call, and it worked - it went through
So, I dug around in the settings on my iPhone, and a menu called "Carrier" showed up on the main screen, and when I opened it it said "Automatically Manage Networks" or something to that effect.
I turned that option off, and it scanned for about a minute and came back with a list of Mobile Networks:
T-Mobile
Sprint
Verizon
AT&T
Metro PCS
Click to expand...
Click to collapse
This quote is exactly what I just said. Did you read the post?
"At the end of the Day - T-Mobile is the ONLY one that connected and still connected"
wifiguru said:
There's no hypothesis here, it is proven fact.
Sprint has a whitelist of IMEIs/ESN.
Put a Fi sim in a non-Fi phone, and it will not connect to Sprint -- no matter what you try to do.
Put a Fi sim in an unlocked Sprint device, and I bet it will work.
Click to expand...
Click to collapse
wifiguru said:
This quote is exactly what I just said. Did you read the post?
"At the end of the Day - T-Mobile is the ONLY one that connected and still connected"
Click to expand...
Click to collapse
Are we talking about the same thing here the author said "My theory with why Sprint connected for 1 time (and why T-Mobile connected and disconnected)) ..he did say "My Theory" and that was (iPhone 6 (Verizon) and also said
" T-Mobile connected and disconnected". Now I understand you are seeing this but he does plainly say " T-Mobile connected and disconnected" but I can tell you my phone is 1. Still connected and I have made over 10 calls and it has stayed connected all day so this would have to alter the authors "Theory" as he himself stated the term.
When the dust settles and the smoke clears and at the end of the day the author of your facts.. used the terminology "Theory"..hence me using the term "Hypothesis" now I realize you may not like that but that is the way it is until actual further testing is done and as of this point my phone has not been disconnected from the FI network which contradicts what the authors "Theory" stated.
(wifiguru) I am not here to have a urination match with you because I am here stating the the experience I have had at a personal real level and what I have stated is 100% factual and not simply what another author has stated as theory. I want to further explore what this could mean for this Galaxy Note 5 device the bands it internally carries and what possible benefits can come from that endeavor.
NotATreoFan said:
Another issue with Sprint devices is that they still do not rely solely on the SIM for programming. When Verizon made the switch to LTE, all programming follows their SIM as you change phones. But with Sprint, pulling a SIM leaves you with a working device, just no LTE. So that is likely why it won't automatically jump to their network.
Click to expand...
Click to collapse
From what another post stated as theory his phone connected and then failed but I am still 100% active on the T-Mo Network with full blown LTE 5 bars so I need to try and test this out in some for or fashion.
Day 2 No Change. I drove all over Los Angeles to Pacific Palisades and still have excellent 4g LTE! I have yet to drop connection!
U still suck.
---------- Post added at 09:56 AM ---------- Previous post was at 09:56 AM ----------
Tony.
wiseguyy said:
Day 2 No Change. I drove all over Los Angeles to Pacific Palisades and still have excellent 4g LTE! I have yet to drop connection!
Click to expand...
Click to collapse
Hmmm i'm also in Los Angeles and tried putting my Project Fi sim in an unlocked T-mobile Galaxy Note 5 and it does NOT work for me. Tried messing with the apns but no go on my end
mrpunk2u said:
Hmmm i'm also in Los Angeles and tried putting my Project Fi sim in an unlocked T-mobile Galaxy Note 5 and it does NOT work for me. Tried messing with the apns but no go on my end
Click to expand...
Click to collapse
I have been using my Google Fi SIM in unlocked 920T for months in Miami. Been traveling across country and just started monitoring what networks I'm using. Download app called Fi Info and you can monitor via widget the network and also force it to use Sprint. Haven't tried US cellular yet. I'm in Ohio now and it's working fine. Will see how it works when I land in Seattle.
Sent from my SM-N920T using Tapatalk
TeamHackura said:
I have been using my Google Fi SIM in unlocked 920T for months in Miami. Been traveling across country and just started monitoring what networks I'm using. Download app called Fi Info and you can monitor via widget the network and also force it to use Sprint. Haven't tried US cellular yet. I'm in Ohio now and it's working fine. Will see how it works when I land in Seattle.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Update: made it here and only had service where T-Mobile had service. No switching networks. Here's hoping the new nexus phones have a smaller footprint.
Sent from my SM-N920T using Tapatalk
I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.
I'm still using AT&T and T-Mobile on my AL00 without issues
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Agreed I am using mine on ATT without issue.
bigfire said:
I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.
Click to expand...
Click to collapse
Happened to me after testing my sim card in a S20 FE. When I put it back on my Mate 20 X the service got disconnected. Called AT&T they say because I need to update to a 4G phone. I told them that my Mate is 4G and they reactivated without issues. The rep that attended me didn't told me that Huawei was not being accepted anymore from AT&T, just that needed to make sure it supports 4G.
I did try it out with Tmobile later and had no problems, and the buyer hasn't reported any issues, so it sounds like just bad information. Thanks for the info!
bigfire said:
I've just sold my Mate 20X, and I put my ATT sim card in it one last time to make sure everything was fine. When I did so, my ATT service was suspended. I had to get them to re-enable my sim card. Talking to ATT, they said it's because they don't support Huawei phones anymore. I used this phone on ATT as my primary phone a year ago and never had any problems. Did I just miss this?
I'm slightly worried it's because I gave out my IMEI to a prospective buyer, but the ATT rep said there was no problem with it being blacklisted, just that they don't allow Huawei phones on the system anymore. I'm very suspicious of this, so I thought I'd check here.
Click to expand...
Click to collapse
kin USa idiots at ATT .. pss message to them from me pls !
I got a text message today from AT&T saying "we're sending you a phone. if you don't activate it, we will auto activate it after 30 days and your phone you're using now will only be able to call 911"
This is a huge bummer.
I only got that they are retiring 3G, but nothing that says they are suspending supporting The phone as they have NEVER supported the phone, so thats a crock of crap. The only thing they can do is turn off the 3g band and if your phone doesnt use 4G then your SOL. Mate 20X uses 4G LTE so they cant touch me and if they do they have alot more to answer for.
is Tmobile still going to keep supporting it?
At least from a test
AngelDeath said:
I only got that they are retiring 3G, but nothing that says they are suspending supporting The phone as they have NEVER supported the phone, so thats a crock of crap. The only thing they can do is turn off the 3g band and if your phone doesnt use 4G then your SOL. Mate 20X uses 4G LTE so they cant touch me and if they do they have alot more to answer for.
Click to expand...
Click to collapse
That is what I thought BUT I think I found the issue. If you download an app that check the band your phone is using, you will see that for CALLS the 20x with an ATT sim card, will drop to a 3G band not LTE!
Now, if I try a TMobile sim card and make a call, the phone still shows using LTE band so looks like people with TMobile will be able to keep the phone just fine.
I recently experienced the same thing on my Huawei Mate 20x evr-l29. Call AT&t and they unlocked the suspended account and explain to me my phone is registering as a 3G device. I asked them to look at my network history and they clearly see it's using the 4G LTE network without issues. The representative at tech support said they were noting my account to escalate a ticket to not shut off my device come February. She assure me it will continue to work but we will wait and see.
So I was told that, my wife's Mate 20 x had to activate the new sim card because 3G was tied to the previous sim. Was not the case and they suspended the phone number once I activate the new sim (they also sent a refurbished S9 with the sim). I had to call customer service and escalate for them to reactivate the sim card. I'm now waiting to call their "3G Sunset Department" to try to put my phone on a white list (1-800-880-8581). Seems they are only open during business hours so have to call back then. This has not been a good experience.
So I had a fiasco with AT&T. Props to the services techs that had to deal with me in store and over the phone. They kept their cool and customer service up there. I've just been trying to keep my cool over these two days spending alot of time going between different people and then also swapping to another sim being told that would fix it.
Mate 20X is no longer supported by AT&T. In the case of new customers. Basically they have black listed the model and IMEI numbers of these phones. So when a sim card is inserted the phone line associated with it will be suspended.
To get around this you have to call customer support to have them activate the SIM card so that it will work. Phone calls and Data will work after that.
For my wife's phone I used to have unanswered calls and busy get forwarded to her google voice. With the problem above with the IMEI number being technically blacklisted I was not able to set up google voice again. Took me a couple of calls and an escalation to an advanced tech to have them set up call forwarding from their side. After that the phone works as before for now until they shut off 3G data in February.
Educational moment: After I did some searching online and also a good talk with that advanced tech I found out the reason that this phone is identified as 3G. I blame AT&T for the lack of educational material being sent out and the training of their staff on the phone.
Good article explanation: https://www.androidauthority.com/volte-att-t-mobile-1148654/
The Mate 20X is a 3G voice phone. Even though it is a 4G LTE capable phone it is not a VoLTE/HD Voice phone. Hence the reason why this phone was identified as a 3G device. So basically when the cutoff date comes in February, the phone will not be able to make phone calls or receive texts. Technically it should still be capable of using the 4G data but take this with a grain of salt because they basically blacklisted the IMEI/Model of this phone. So they could just force these to not work anymore.
Here's a list from AT&T that will still work after the change to 3G: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf
This is their current compatibility list for unlocked phones: https://www.att.com/idpassets/image...Capabilities-Unlocked-Devices-ATT-Network.pdf
Meh, actions have consequences...
Epiphanysfi said:
The Mate 20X is a 3G voice phone. Even though it is a 4G LTE capable phone it is not a VoLTE/HD Voice phone. Hence the reason why this phone was identified as a 3G device. So basically when the cutoff date comes in February, the phone will not be able to make phone calls or receive texts. Technically it should still be capable of using the 4G data but take this with a grain of salt because they basically blacklisted the IMEI/Model of this phone. So they could just force these to not work anymore.
Click to expand...
Click to collapse
FYI (and I know this is really a late reply), this is incorrect if you were lucky enough to have unlocked the bootloader on your Mate 20 X (EVR-L29) phone (or if you can do so if the opportunity ever arises again in the future).
Thanks to someone else on this forum (posting about a different huawei phone, I've lost the original poster), I've discovered that it IS in fact possible to enable VoLTE on AT&T (ATT) if your phone is rooted.
Before making these changes attempts to make or receive calls will fail even though data and texts will be working and there is a 4g signal symbol.... and going into settings -> wireless & networks -> mobile network will not have the necessary "VoLTE calls" option to turn VoLTE on.
Simple way to enable VoLTE on rooted Mate 20 X on AT&T:
adb shell
su
mount -o rw,remount /
echo "ro.config.hw_volte_on=true" >> /system/build.prop
echo "ro.config.hw_volte_dyn=false" >> /system/build.prop
mount -o ro,remount /
Restart your phone.
The "VoLTE calls" option will now show up, and can be turned on... after which phone calls will again work on the Mate 20 X on AT&T.
I hope this helps someone like it helped me to figure out, even though I know unlocked bootloaders are rare on this phone.
I also couldn't find another phone this size that would work on AT&T (aside from fold ones that I don't want) so really happy that this ended up working.
I know this might be a tricky question and I'm probably out of luck here, but I figured to still give it a try.
I currently have the T-Mobile's gm1915 op7 pro using att's network, and I was informed that this particular model will become obsolete once att phrase out its 3G service. Upon checking att's compatibility whitelist I realized that the only op7 pro model that att supports is the global/US unlocked gm1917 variant.
So my question is, is there any methods such as software spoofing that I could trick att's network into thinking that I have the gm1917 model?
The area I live in doesn't have T-mobile cellular coverage so changing carriers would be a pain , op7 pro has been a great phone and I would hate to give it up due to silly reasons like this.
Durian_Pie said:
I know this might be a tricky question and I'm probably out of luck here, but I figured to still give it a try.
I currently have the T-Mobile's gm1915 op7 pro using att's network, and I was informed that this particular model will become obsolete once att phrase out its 3G service. Upon checking att's compatibility whitelist I realized that the only op7 pro model that att supports is the global/US unlocked gm1917 variant.
So my question is, is there any methods such as software spoofing that I could trick att's network into thinking that I have the gm1917 model?
The area I live in doesn't have T-mobile cellular coverage so changing carriers would be a pain , op7 pro has been a great phone and I would hate to give it up due to silly reasons like this.
Click to expand...
Click to collapse
I have the same model of phone and the exact same question. Although to add more info, it's not just that they are dropping 3g. They are also adding in "eSim" cards and requiring those. I suspect part of the reason the unlocked version of one 1+7p is allowed and the t-mobile one isn't has to do with eSim compatibility. I am however not sure and trying to navigate this bull**** REALLY quick. The sim card that came with the "free" phone att sent without asking provides full signal strength but I can't make any calls and I'm worried it maybe an issue that transcends the signal strength.
I don't get it, the gm1915 supports 4G bands right?
blackhawk said:
I don't get it, the gm1915 supports 4G bands right?
Click to expand...
Click to collapse
Afaik it's not just an issue of 4g bands. eSIm cards are (to my knowledge) different technology than regular sim cards. From what I'm reading it's not enough to know the phone is suppose to look for an at&t signal, but that there is a hardware component that allows eSims to program things differently.
I'm *REALLY* hoping someone will tell me I am wrong, but if I am correct this would also be why it wouldn't be enough to spoof info.
Ok I see. You need to reprogram the eSim.
If the phone's unlocked it should be doable.
GM1917 vs. GM1915 on AT&T
I'm leaning heavily towards getting a 7 Pro for my next phone. I'm on AT&T because it's the only game in town where I live. If I can get the GM1915 variant cheaper than the GM1917, can I convert it to essentially be a 1917 afterwards...
forum.xda-developers.com
Have you tried AT&T advanced tech support?
Keep trying, some techs know a lot more than others.
They already disabled my sim, so I called and complained and they turned it back on. The phone is fully capable, if it wasn't there would be alot of others that would have to be replaced. They can't afford to just shut down that many phones and loose customers.
On this thread it's stated it won't work because of VoLte.
https://www.reddit.com/r/ATT/comments/oteawg
Snow_fox said:
I have the same model of phone and the exact same question. Although to add more info, it's not just that they are dropping 3g. They are also adding in "eSim" cards and requiring those. I suspect part of the reason the unlocked version of one 1+7p is allowed and the t-mobile one isn't has to do with eSim compatibility. I am however not sure and trying to navigate this bull**** REALLY quick. The sim card that came with the "free" phone att sent without asking provides full signal strength but I can't make any calls and I'm worried it maybe an issue that transcends the signal strength.
Click to expand...
Click to collapse
Do you have a source that I can look into? I believe Iphone 6 isn't esim enabled and yet still belongs in the att's whitelist.
Durian_Pie said:
Do you have a source that I can look into? I believe Iphone 6 isn't esim enabled and yet still belongs in the att's whitelist.
Click to expand...
Click to collapse
I am currently using WiFi while my tires get changed after factory resetting my phone and won't be near my laptop for some time. Sorry.
Snow_fox said:
On this thread it's stated it won't work because of VoLte.
https://www.reddit.com/r/ATT/comments/oteawg
Click to expand...
Click to collapse
T-mobile listed the gm1915 model on the website as VoLTE enabled, and op7 pro comes with all the bands att could possibly use. But yes I believe this is part of the problem, currently VoLTE is disabled for my device.
I have a feeling that att just didn't brother to make niche devices such as T-mobile op7 pro to be compatible with its own VoLTE network.
Snow_fox said:
I am currently using WiFi while my tires get changed after factory resetting my phone and won't be near my laptop for some time. Sorry.
Click to expand...
Click to collapse
no worries I was just curious
Durian_Pie said:
no worries I was just curious
Click to expand...
Click to collapse
You might also be able to grill the guy who answered on reddit for more info.
justencase6 said:
They already disabled my sim, so I called and complained and they turned it back on. The phone is fully capable, if it wasn't there would be alot of others that would have to be replaced. They can't afford to just shut down that many phones and loose customers.
Click to expand...
Click to collapse
Yeah it just happened to me recently, I also had to call in and get my service back on. But the representative told me that they're going to completely shutdown 3g service by Feb,2022. Which then the network will solely rely on VoLTE to support voice calls.
I have no problem getting LTE ,
justencase6 said:
I have no problem getting LTE ,
Click to expand...
Click to collapse
Is it just LTE or VoLTE? In my settings I only see the 2G/3G/LTE option being default while I couldn't toggle on the VoLTE. 4g LTE only transmits data whereas VoLTE is more refined and support voice over. This will be a problem once att retire its 3g service as now the phone couldn't use VoLTE to call.
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VOLTE is provisioned
Volte is just voice service(Voice over Long-Term Evolution) it is LTE . Ur just making phone calls on LTE.
justencase6 said:
Volte is just voice service(Voice over Long-Term Evolution) it is LTE . Ur just making phone calls on LTE.
Click to expand...
Click to collapse
wow yeah how did you get volte to work? Did you enable any settings? volte is lte, but I was just making sure becuase it's not necessarily the other way around.
There are many custom roms that will enable it. I still don't understand why people are having so many issues with the gm1915. I have mine one android 11, fully rooted and have working twrp, still have safety net and widevine l1. Only issues I have had is trying to get wlan packet injection with custom Kernal on Android 11. No problem on 10.
Could be that I know how to generate the qr code to decrypt the engineer app. To activate all the bands
I have the factory unlocked 7 Pro and I saw some people say that it doesn't but I just decided to try it. If you disable the pSIM, you can run two eSIMs at the same time. The first try it seemed confused and asked me if I wanted to enable my pSIM then the settings window froze when I hit cancel instead of yes. I swiped it away and tried again and I'm now running dual eSIM!
This is extremely useful for me because I had to convert my Tello pSIM to eSIM in order to fix my 5G (Tello provisioning issue, not a phone issue) but I don't want to always be using my physical SafeLink SIM.
I fall in love with this phone more every day.
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Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
diesteldorf said:
Are there any apps available that will let you know which Carrier you are using?
I am assuming that if you were in an area with weak Verizon coverage, that your phone would utilize Tello and vice Versa.
Click to expand...
Click to collapse
Tello is set as the default for calls and texts, Verizon for data, and Tello is set to automatically use wifi calling over Verizon when the signal is weak.
This is awesome for me because I can park my Tello number that has 2FA for services that don't yet offer TOTP for $5 a month and then get whatever data SIM has the best deal as the other eSIM while having my SafeLink AT&T pSIM in the phone for an emergency backup. No worries about losing my phone number porting it all over the place.
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
grangermoch said:
Heck yeah! I just got my eSIM activated for Dual SIM as well. Unfortunately, it took 3 hours on the call with Verizon and multiple support tier escalations to get it done - not sure why it was so challenging for them.
In my case, both my physical SIM and the eSIM are on Verizon (but separate Verizon accounts - one I use for work and one for personal).
Click to expand...
Click to collapse
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
EtherealRemnant said:
Yeah but you can do dual eSIM now and have your SIM slot free for something else too and switch between the second eSIM or pSIM is my point. It opens up a whole lot of flexibility that wasn't there previously.
Click to expand...
Click to collapse
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
grangermoch said:
Ahhh I missed that part. I didn't realize there were two eSIMs, thanks!
Click to expand...
Click to collapse
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
EtherealRemnant said:
Yeah it's pretty cool. Like this pops up when I try to enable my pSIM.
View attachment 5738253
Click to expand...
Click to collapse
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
Lughnasadh said:
So you have a Tracfone (Verizon) esim working on this phone? I can't get my Tracfone psim working on this phone (still works with my Pixel 6 Pro though). Spoke to Tracfone for 3 hrs with no luck. Even got a new psim. For the last 3 days I've been communicating with Google support. They said they escalated the issue.
In the meantime I got a Mint Mobile account and am using one of their esims just fine.
Click to expand...
Click to collapse
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
EtherealRemnant said:
I have a SafeLink pSIM that the phone thinks is TracFone since they're the same company. My pSIM is on AT&T though because I refuse to switch to Verizon for it.
The two eSIMs are US Mobile (labeled Verizon by the phone and uses their network) and Tello (T-Mobile network).
I can run any combo as long as it's only 2 active at a time. The phone prompts me which one to use for data and sets the other as the default for calls and texts. They're both active and I have done test calls to each from my Google Voice and both ring - switching which to use for a text is a simple matter of tapping this indicator and choosing.
View attachment 5738263
Click to expand...
Click to collapse
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
EtherealRemnant said:
Just to check, you have used the BYOD link on this page?
https://www.tracfone.com/activation
TracFone customer service was already lacking before Verizon bought them and has only gotten worse but usually their automated tools work well enough.
Click to expand...
Click to collapse
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
Lughnasadh said:
Ah, ok. Slightly different circumstances then. Yeah, I was very hesitant in switching over to the Verizon sim (was on AT&T) but all those text messages urging me to switch over just made me rip the Band-Aid off, lol.
On a side note, couldn't be happier with Mint Mobile on the T-Mobile Network. Got around 850 mbps download on it compared to maybe a little bit over 100, on a good day, with Tracfone in the same spot.
It is pretty nice we can use 2 eSims now.
Click to expand...
Click to collapse
Yeah I am sticking with AT&T until they force me off. Verizon is the worst here. The US Mobile SIM was just so I could see if eSIM worked lol, no chance I'll keep it after the 10 day trial.
T-Mobile is indeed excellent in so many areas. I've never seen higher than 560 but hey, 300Mbps during peak time is incredible when Verizon is running around 1Mbps at the same time and AT&T is around 50Mbps.
Lughnasadh said:
Yep, did that. I've been so frustrated with Tracfone over the years. Hours and hours talking to customer service and each time they transfer me to a "higher up" I get hung up on because their system is broken. I mean, literally each time. But yeah, with Verizon its gotten worse for sure.
Click to expand...
Click to collapse
That sucks. I would have figured that Verizon would only have one whitelist for all the MVNOs. Like my Pixel 7 Pro activated on US Mobile because despite being an unlocked model, it has mmWave, so Verizon added support right away while the unlocked Pixel 7s aren't supported and nobody knows when they will be.
The whole whitelist thing just irritates me period though. If my phone doesn't work, that's my problem, but don't take away the option for me to even try it.
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
emontes said:
This is very interesting, I have a Vodafone eSIM and a pSIM (2 different numbers, one for work and personal), I got a keepgo esim but I can't get both eSIMs activated at the same time, though. It says: Only one downloaded SIM can be active at a time. @EtherealRemnant What firmware are you using? 031?
Click to expand...
Click to collapse
Yes, 031.
I wonder if it's region specific?
EtherealRemnant said:
Yes, 031.
I wonder if it's region specific?
Click to expand...
Click to collapse
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
emontes said:
Maybe, yes. I can get the psim and any esim at the same time but 2 esims don't work, unfortunately.
Click to expand...
Click to collapse
That sucks. Hopefully they roll it out everywhere.
EtherealRemnant said:
That sucks. Hopefully they roll it out everywhere.
Click to expand...
Click to collapse
Yep, I will try to ask Google One support to check why it doesnt work.
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
emontes said:
Interesting, just found this:
Does Google Pixel 7 and Pixel 7 Pro support dual eSIM? Find Now!
Google Pixel 7 and 7 Pro are expected to receive updates for dual eSIM support by 2023. Here is everything you need to know about it.
www.ytechb.com
Linked the wrong article, that's the one saying it's not to be launched until 2023, all speculation anyway but might also be non compatible for now in some places.
On a chat with Google, will update this post as soon as I know more.
Click to expand...
Click to collapse
Man I hope it doesn't stop working. I'll be so upset lol.
Hey folks,
So I'm in hour 5 with Verizon Support trying to solve this:
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I've been with Verizon forever and I've never had this problem before. Hotspot has worked fine for like at least the last 10 years when I have brought my own device. Now they're saying because its a non-Verizon device they can't guarantee all features will work. That makes logical sense, but I"m not using some off brand Chinese knock-off here.
Anybody else has this problem? Did you find a solution?
I have reset APN's to default, I have reset network connections, the Verizon person removed and added the feature to my line. So far nothing has worked.
The same thing is also happening to my wife's P7P as well.
Works fine here. I have a non-VZW P7P. Maybe try making your hotspot name something simple and without special characters....just a guess, but cant hurt to try
I'm Verizon, unlocked 7 Pro. Have you tried having them set you up with e-sim? It'll be a clean provision and maybe that will help. My hotspot works fine as well.
For what it's worth, I have an unlocked rooted P7P and am able to get my hotspot working...
I would think that it's simply on the Verizon server/system side. If you use Android Messages, does the chat/RCS enable/turn on as well? I can't think of other carrier/Verizon enabled "features" but I'm sure there's more, but you should try them also. I would try to narrow down if it's specifically and only hotspot or your total connection to them.
*Also, if it makes a difference or not, I am not on an unlimited plan, but a tiered allotted with carryover data plan...
A sincere thank you to each of you for replying, I'm hoping someone will have a nugget of information that will lead to a solution.
cmh714 said:
Works fine here. I have a non-VZW P7P. Maybe try making your hotspot name something simple and without special characters....just a guess, but cant hurt to try
Click to expand...
Click to collapse
Thanks, but default simple name didn't work, and single word with no special chars didn't work. I also tried each of the different security options and none of those worked. I appreciate the reply, this gives me hope.
aer0zer0 said:
I'm Verizon, unlocked 7 Pro. Have you tried having them set you up with e-sim? It'll be a clean provision and maybe that will help. My hotspot works fine as well.
Click to expand...
Click to collapse
I haven't. I'm using the same sim that was in my OnePlus 9 Pro a few months ago and worked fine in it. Maybe something to try though if it comes down to it. Curious if the other posters are on e-sim?
Another user with a working hotspot with the same device, this gives me more hope. I worked with like 7 different Verizon people and more than one claimed to remove the feature and put it back.
simplepinoi177 said:
For what it's worth, I have an unlocked rooted P7P and am able to get my hotspot working...
I would think that it's simply on the Verizon server/system side. If you use Android Messages, does the chat/RCS enable/turn on as well? I can't think of other carrier/Verizon enabled "features" but I'm sure there's more, but you should try them also. I would try to narrow down if it's specifically and only hotspot or your total connection to them.
*Also, if it makes a difference or not, I am not on an unlimited plan, but a tiered allotted with carryover data plan...
Click to expand...
Click to collapse
It sure feels that way since the exact same thing is happening to my wife's P7P, with the same sim that worked on her Pixel 4 XL. Everything on the phone seems to work fine, RCS is good. It connects to 5G.
I appreciate the mention of your plan, because I wondered if that could be a contributor, I am also on an old tiered plan with rollover.
I tried contacting Google Support after the Verizon folks threw in the towel, but they were disappointingly useless, and after like 5 minutes asked if I wanted a warranty replacement.
Each of you gives me some hope that I can get this working, but on the other hand it diminishes my hope that a monthly update will fix it, if its solely my problem, and everybody else is working OK.
Anybody else got any ideas?
Vzw support reached back out to me and wants to try again tonight after work, so we'll see how that goes.
I have an unlocked phone (from google), rooted, on Verizon's network, and it works fine. Are you saying you have a phone that is not Verizon branded, on Verizon's network, and hotspot doesn't work? Are you rooted?
I would request a new physical sim as well. Everything worked with my old VZW sim, but the VZW system said I wasnt "registered". I requested a new sim, and that did register properly to the VZW system. In both cases, the Hotspot was working properly. GL!!!!
I would try a new SIMs for both of you. I was able to get away with using my 4G SIM from my Pixel 2 XL onto my Pixel 5 and was able to get 5G fine (hotspot worked in all cases as well). I was able to get it working pretty perfectly when transferring it to me and my wife's P7P -- 5G, hotspot, RCS everything worked just fine -- but only upgraded my SIM because I would have this alert/notification in my My Verizon app & My Account (web portal) alerting the necessity of "registering" my new device and when I would, it complained that it wasn't properly registering into the system and would require a new SIM. Point is; even if everything seemingly works with older SIMs, you never know why/if things might guck up for whatever random reason because of it.
Also, I don't know if you have an unlocked bootloader and are familiar with flashing Full Factory images onto your phone, but if you are (or if you are not, you can consider using the official Android Flash Tool or PixelFlasher), I might consider (even if it might be downgrading) flashing the Full Factory image that was specifically for Verizon. As I understand it, that firmware update has specific modifications to the radio that is tailored & beneficial to the Verizon stations/signal/servers. Just a thought that maybe it might "reset" or set right your & your wife's P7P radio properly to Verizon's including ability to hotspot and/or properly registering your phones to the system...
Good luck!
ffuser1 said:
I have an unlocked phone (from google), rooted, on Verizon's network, and it works fine. Are you saying you have a phone that is not Verizon branded, on Verizon's network, and hotspot doesn't work? Are you rooted?
Click to expand...
Click to collapse
yes, that is exactly it, hotspot does not work when on cellular coverage. I am not rooted on this device.
cmh714 said:
I would request a new physical sim as well. Everything worked with my old VZW sim, but the VZW system said I wasnt "registered". I requested a new sim, and that did register properly to the VZW system. In both cases, the Hotspot was working properly. GL!!!!
Click to expand...
Click to collapse
you know, there was some weird "registration" communications when I first inserted the sim in this phone about 5G, but there has never been any coverage or connection issues, so I figured whatever it was was resolved. I will request a new sim from them and see what happens.
simplepinoi177 said:
I would try a new SIMs for both of you. I was able to get away with using my 4G SIM from my Pixel 2 XL onto my Pixel 5 and was able to get 5G fine (hotspot worked in all cases as well). I was able to get it working pretty perfectly when transferring it to me and my wife's P7P -- 5G, hotspot, RCS everything worked just fine -- but only upgraded my SIM because I would have this alert/notification in my My Verizon app & My Account (web portal) alerting the necessity of "registering" my new device and when I would, it complained that it wasn't properly registering into the system and would require a new SIM. Point is; even if everything seemingly works with older SIMs, you never know why/if things might guck up for whatever random reason because of it.
Also, I don't know if you have an unlocked bootloader and are familiar with flashing Full Factory images onto your phone, but if you are (or if you are not, you can consider using the official Android Flash Tool or PixelFlasher), I might consider (even if it might be downgrading) flashing the Full Factory image that was specifically for Verizon. As I understand it, that firmware update has specific modifications to the radio that is tailored & beneficial to the Verizon stations/signal/servers. Just a thought that maybe it might "reset" or set right your & your wife's P7P radio properly to Verizon's including ability to hotspot and/or properly registering your phones to the system...
Good luck!
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as mentioned to the quote above, I now remember that I did experience some weird 5G 'registration' issues when I first got the P7P (my wife did not, but her phone exhibits the same issue). I'm going to request a new sim and see what happens.
I am not rooted or rom'ed on this phone, but I was a flasher back in the day, and am comfortable doing some tinkering. I thought about doing the old dun provision check (if that's even still a thing) but have been pursuing conventional support methods so far.
three west said:
I thought about doing the old dun provision check (if that's even still a thing) but have been pursuing conventional support methods so far.
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This comment triggered a thought...have you tested your hotspot under LTE, 3G, and 2G/1x signals? I would change these under the radio special menu versus the toggles that's in the normal network settings....I'm curious if it would work on any of these lower signals and/or register it properly if attempted under different signals other than 5G or LTE...
simplepinoi177 said:
This comment triggered a thought...have you tested your hotspot under LTE, 3G, and 2G/1x signals? I would change these under the radio special menu versus the toggles that's in the normal network settings....I'm curious if it would work on any of these lower signals and/or register it properly if attempted under different signals other than 5G or LTE...
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well. define 'radio special menu' for me, I DID test with "preferred network type" set to LTE & 3G and that did not help.
EDIT: oh, you mean the *#*# #*#* type menu?
three west said:
well. define 'radio special menu' for me, I DID test with "preferred network type" set to LTE & 3G and that did not help.
EDIT: oh, you mean the *#*# #*#* type menu?
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yes, although I have not been able to get the *#*#*#* method to work since the Pixel 2, but there are other ways to get to the advanced "Phone Info" "Set Preferred Network Type" option (although the *#*#* method may have changed/been updated and I just haven't tried it since...)
I was having this same exact issue just the other week. Unlocked P7P on Verizon and never had this issue on my previous P6P. I tried a number of things like resetting network settings, forcing 4G and seeing if it would work but I would still get the authentication failed message. I read on other forums and most of the solutions ended up contacting verizon and they would have to fix it on their end. I normally try to avoid contacting support but I ended up opening a chat with a verizon rep and they had me do the typical troubleshooting steps that I already did but nothing worked. After going back and fourth the rep asked me to restart my phone as he did something on his end but he didn't say what he did. After I restarted my phone it actually worked and my hotspot was working again. I used it a few days later and hotspot was still working but I haven't used it since and now while I type this I tried enabling my hotspot and I'm getting the same error again. I'm gonna end up contacting verizon again to see what's going on but I have no idea why specifically the P7P has this issue. I as well have been using unlocked phones since the P2XL and never had this issue. Hoping to get a permanent fix for this.
simplepinoi177 said:
yes, although I have not been able to get the *#*#*#* method to work since the Pixel 2, but there are other ways to get to the advanced "Phone Info" "Set Preferred Network Type" option (although the *#*#* method may have changed/been updated and I just haven't tried it since...)
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*#*#4636#*#* gets you into the test menu...
ok guys, issue is solved!
I took off work this afternoon and drove into town to attempt to acquire a new sim. I was told the wait would be 45-60 minutes, so I bailed and came back home. I then started up with Verizon support on chat after work. I was planning to ask for a sim to be mailed to me, but they offered to switch to e-sim, so I switched over to e-sim tonight and the issue seems to be resolved.
one of the multitude of techs tonight did tell me that she was having trouble ordering a new sim because there was some sort of conflict.