Hello everyone,
Like many of you I am having the same problem updating my watch, I have a Samsung Galaxy Watch 4 Classic 46 mm and it is well connected in bluethooh to my Samsung Galaxy S 22 Ultra and also connected in Wifi to my Orange Box (Fiber).
As soon as I ask for the update, this one:
On my phone "copying the update to your watch.."
Except that it loads endlessly and nothing happens!!!
I see that there is the same problem on Galaxy Watch 4 but also Galaxy Watch 5.
Is there a solution please?
Thank you in advance for your assistance
I had this problem in the past with watch 4 and S22 u. I solved it by shutting down the Bluetooth before downloading the upgrade, thus letting the watch to download it directly via wifi. I think that per default it's trying via the phone and for same reasons it's not working. I reconnected to the phone before applying the update.
Hello,
Thank you for your answer @Marcelocohenarg , I tried to do what you described to me above in your comment and unfortunately it does not work. The watch absolutely wants the connection with the phone in bluetooth in order to do the update, when I disconnect the bluetooth, a message appears telling me that the bluetooth connection between the watch and the phone is mandatory. I contacted Samsung, they made me install the Samsung Members app to generate a bug report and within 15 days I should have an answer for this BUG, whether a new update will fix this problem or whether I need to send my watch to Samsung's after-sales service.
Do you have any other solutions or ideas?
Thanks in advance and have a nice day everyone.
Nicholas
Hello, the requirement to be connected to the phone is new to me, perhaps it's something that appeared with the new release. Assuming the wearable app has all the permissions, another silly question is if you tried to do this being connected with both phone and watch to a different wifi network, and of you tried via 4G / 5G, that is, shutting down the wifi both in the phone and in the watch.
I faced the same issue, and I've read somewhere, a suggestion to clear all data from the galaxy apps on the phone.
I didn't worked for me (even did a reset on the watch), but you can try that one.
For me, the solution was to do a reset on the watch, use a 2nd phone to config the watch as new (no restore), than I was able to update. After that, reset again, repair with old phone and restore backup.
I had the same problem, the update did not work through phone, only through wifi on the watch itself (bluetooth disabled, not connected to phone)
Hello everyone, @Marcelocohenarg , @spysky , @smashda ,
again a big thank you for your messages and your help in solving my software update problem.
I checked the Galaxy Wearable app on my phone and there are all necessary permissions.
I'm at my work right now and I can't test all the solutions you offer me to solve my problem. What I know is that the watch absolutely wants to go through a phone to do this update. I don't have any other Android phones around, most people I know have Apple phones (Sheep lol). So I thought of one thing, I have a Samsung Galaxy TAB A tablet from 2015, do you think it is possible that I install Galaxy Wearable on it and reset my Galaxy Watch 4 with my tablet in order to pretend it's the same as a second android phone that I don't have on hand???
Thanks in advance for your help and feedback.
Hi, I have a Galaxy Tab S2, that I think is also very old, and I just installed the Galaxy wearable app, so what you propose probably can be done. I don't know if the watch itself can be connected to two different devices at the same time, so you may need to disconnect it from the phone. Just out of curiosity, because there are a lot of people including me that didn't have this problem, could it be that you have another app that could be interfering with this? Tell us if you succeed.
Goodnight all, @Marcelocohenarg , @spysky , @smashda ,
I tested a reset of my watch and the installation of Galaxy Wearable on my tablet, unfortunately the association cannot be made between a watch and the tablet for the Wearable application, here is the message delivered by the tablet: " It is not possible to associate a watch or a bracelet with a tablet for the Galaxy Wearable application".
Suddenly, I'm really annoyed because I don't have many people around me who use an Android phone. I do not know what to do anymore. If you have other ideas, I'm all ears.
In the meantime, thank you
Hello, Hello everyone, @Marcelocohenarg , @spysky , @smashda ,
Solution found, I asked a friend to lend me his Samsung Galaxy Note 9 smartphone running Android 10, I factory reset my Samsung Galaxy Watch 4 Classic 46mm completely, I installed the Galaxy Wearable app on the Samsung Note 9 and I followed the steps to associate the phone and the watch, then I launched the search for update, the download of this one went correctly and crucial moment the copy of update s is done correctly and the installation too. After that, I reset my watch again and paired it with my Galaxy S22 Ultra for good and everything works!!!
Unfortunately I still do not explain why the last update of my Galaxy Watch 4 (GVK7) did not want to be done via my personal phone and my watch. It may be a software version problem or other but in any case no hardware defect of the watch.
I hope that my feedback can help you if in the days to come you encounter the same problem.
Thank you again for your messages and your help ;-)
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Hello everyone,
here is Samsung's solution in a photo following the error report I sent them, unfortunately I couldn't test if it worked because I reset my watch with a friend's Galaxy Note 9 and I updates from his phone.
I wish you a good Sunday.
Yesterday i have the same problem and it was simple to recover that....
Just turn off your phone, connect your watch to a wi fi network, go to settings on your watch and apply for updates.
Hi
I have always had this problem. Pixel 4a GW4 Classic.
I tried also multiple times. No luck. But then I remembered.... Watch and phone connected to same WiFi. Start the update from the watch. If it's starts downloading, turn off Bluetooth in watch. Hope it helps, next time.
Related
hey guys .
I bought a Samsung galaxy mini ( gt-s5570 ) ,its good except the WiFi .
It can work with my home network for only one time ,if i try to connect again it won't allow me .
I've tried (Nokia N81-Nokia N82-Nokia N8- Samsung Star- Samsung Star 2- Samsung galaxy SII- Samsung Note- Apple Iphone4s) and all of these devices works perfectly with my router ,so i think its the phone not the router .
the router is a Linksys WAG54G2 with latest firmware update version : V1.00.19 ,I've tried all type of security and i even disabled it without any luck .
I've been searching Google for over a month now without any success but I've noticed that this problem happens with many other handsets .
to fix it i have only two options :
1- restart the router ( which is inconvenient ) .
2- factory reset the phone ( can't live with an empty phone 4ever ) .
I tried everything on phone settings and on router settings with no success at all ,I even tried apps from android market to fix WiFi but it didn't work .
any help will be appreciated ,thanks guys.
Here is some pics stating the problem
------------------------------------
this picture state my phone software
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-----------------------------------
this is when it stop working ,it shows disconnected for 5 secs then it shows scanning for half a second then it goes back again showing disconnected (loop)
then
-----------------------------------
if i click on my network name it shows three options (connect,forget,cancel)
when i choose CONNECT it state that my network is not in range even though I'm sitting on the router
-----------------------------------
If i restart my router or i factory reset my phone the WiFi works again for a day or a few hours
-----------------------------------
please guys help me in this ,thanks so much .
any help will be appreciated guys
there must be some hope !!!
does anyone know if it is a problem with hardware or software
I've been searching all over the internet for about 4 months now and tried all suggested work around but no luck at all ,how come such a perfect OS like android has such a stupid bug and its not only on Samsung mini its on many other handsets .How can't Google get a permanent fix for this problem and why everyone around the world is so quiet about this problem just because android is so good to be criticized .I was convinced that android is the best OS but now i don't know anymore .
i won't give up
and i'll wait for a solution to the most stupid bug on the most so called successful mobile OS of this time
any solution yet
the_metal said:
any solution yet
Click to expand...
Click to collapse
did you find anything?
we have the same problem!
babak00000 said:
did you find anything?
we have the same problem!
Click to expand...
Click to collapse
Unfortunately i didn't find any solution. But i found out that this problem is only on the stupid android so if the WiFi usage is very important to you i'd advise you to switch to another OS.
Thanks for your reply.
It is just on galaxy mini.
I use the same wifi on note 2 and galaxy S advanced.
There should be somthing wrong in driver or device settings.
Trying to find out...
babak00000 said:
Thanks for your reply.
It is just on galaxy mini.
I use the same wifi on note 2 and galaxy S advanced.
There should be somthing wrong in driver or device settings.
Trying to find out...
Click to expand...
Click to collapse
I didn't mean all android handsets have this problem, but what i meant is that this exact problem only appears on some android handsets. I totally agree with you that it must be a driver issue but as long as i've searched the websites, only android os handsets suffer from this driver issue. You can search google and you will be amazed how many android users searching for a fix for this problem.
CHECK
the_metal said:
any help will be appreciated guys
Click to expand...
Click to collapse
RESET YOUR ROUTER if you have one
rapid_hype said:
RESET YOUR ROUTER if you have one
Click to expand...
Click to collapse
I already stated that i can fix it by restarting my router but that's not a solution especially when i have to do it every 2 hours or so.
I had this same problem with my Mini. It's a kernel problem. It solved when I upgraded to Gingerbread through Kies.
cipistan said:
I had this same problem with my Mini. It's a kernel problem. It solved when I upgraded to Gingerbread through Kies.
Click to expand...
Click to collapse
Even after upgrading to gingerbread the problem still exist unfortunately. The most annoying thing with this problem is that its not under warranty. I've sent my device to samsung branch in my city two times and their response was "The WiFi is working just fine". I don't care what problems appear in the product as long as the manufacturer covers them under warranty.
Do you have Dlink router?
Maybe it is a router issue, as my wife's Galaxy S Advance has the problem with the same Wifi. It never had such a problem with other routers.
(I have not tested thr mini with the other routers yet.)
Hi please can any one help the green phone sign to answer a call is missing, I can only reject them voice answer is no help, I have factory reset the watch and deleted the app still no luck.
I'm running 2.3.2.3 on my by r760.
which phone are you using? official software or custom? is the gear app, gear plugin, samsung accessory app etc all updated to the latest versions? I read that the call facility only works on official software.
I am using a Xiaomi Note 3 & Note 4 running RR v5.8.5 & i am unable to answer calls from the watch, can only cancel the call, same as you.
One user on XDA said he had the same problem on his oneplus 3t running custom rom till he reverted back to OOS. After that he was able to make & receive calls on his gear s3.
Suggest you look into that.
My phone is a HTC one M7 running lingae custom ROM.
All gear app and plugging are update.
I have not read about the ROMs, so maybe that.
But I did read about the gear an older version needed incoming calls in the notifications to be turned on,
but I can't see that @raghu102 what software are you running on your S3 watch ?
Please see 3rd or 4th question
https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/wearabletech/thread-id/6685/page/6
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As per your pic, that is for showing calls on the watch, incoming & missed etc. The latest version of the app & tizen does this automatically.
As I understand, you can see the caller id on your watch & can cut the call but cannot pick the call. See the picture below. I get the same thing except for the green icon to pick the call.
I am running latest version of all the apps & my watch is the bluetooth version running on Tizen 2.3.2.3 with software version R760XXU2BQC5. I am located in India & awaiting the new Tizen 3.0 update.
If you can, I suggest using stock rom for your phone & then reset the watch & do not restore the backup. As I've read, that should work.
Hi, same problem here , any solution?
Interesting...I've never used it for anything more than "caller ID" because most of the time I have a BT headset attached to my ear
but yeah, I can't "decline" a call either. (Huawei Mate9, all stock)
I am on stock OOS now on my OnePlus 6 & I can receive & make calls using the watch without issue.
Stock rom is required & also make sure phones calls is enabled in bluetooth settings on the phone (click the gear icon next to the Gear S3)
I had a different problem using my xiaomi redmi 4x santoni (resurrection remix v6.0) & my samsung s3 frontier (tizen 4.0). Whenever someone called me I could answer the call from my watch and then it would open the calling interface of the watch as expected but only for a second then disappear. Also the watch was acting as a call controller and by that I mean I could answer calls only on the phone and even if i selected bluetooth instead of speaker mode it changed automatically to phone
Solution: I flashed android pie AEX custom rom using red wolf treble recovery and then it worked like a charm
!!!ALSO VERY IMPORTANT!!! If you are using apps such as true caller and you let them be default phone apps then there is a possibility that they are causing the problem so keep the phone app that came with the rom/os as default (I tried to revert this but only a fresh installation of this rom seemed to help)
P.S: Sorry if this is in the wrong thread I don't know how xda works but I thought I should share this because someone may be facing the same problem. Cheers
Hi.. any solution???
On my watch is missing the "green phone" (answer). What can I do? (Le Max 2, official Indian ROM)
For me I have found that on my Samsung galaxy siii9300 running stock 4.3 I couldn't answer call.
So I rooted my phone I installed lineage os 14.1.
I lost Samsung pay,
I can now answer calls and text on my watch.
I now have the latest galaxy manager ,plugins and shealth
You need to go to bluetooth settings on your phone, click on your gear s3 device and in the device properties tap "connect" button.
Hi, same problem here , i'm using Samsung S10 Plus and Samsung gear S3, any solution?
Check permissions on the bluetooth section of your phone. I had an S3 Frontier paired to a Huawei Mate 20 Pro once and every time I lost connection to the phone for whatever reason, when it reconnected back it had a "phone" permission unticked on the Bluetooth device settings section. Had to re-enable it every time ?
Because a friend's samsung gear s2 does not connect to any mobile device after a factory reset and sends a message about "security settings" or something like that(Look the pictures bellow it is at Greek language but i believe maybe you can understand what is the issue/problem)
Can anyone tell me what is the solution of this problem/issue?
Thank you very much in advance for your time and your answers.
I see the word Account...
Maybe because Reactication Lock is on... you can not connect to foreign Samsung Account...
Best Regards
If don't want or i don't have another samsung account?
I can't connect it with the same account?
And why is this happened?
It is a protection "Reactivation lock". You must connect first the watch on your phone with the same Samsung account used when the watch was locked. After that you can disable the "reactivation lock" and connect the watch with any other Samsung account.
I try to connect it with the same account but it doesn't connected so....
Post your screen connect
Ex when you want connect a watch with Reactivation Lock
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I don't understand anything at all from the language at picture you post.
And when i try to connect my samsung galaxy s10 plus with the samsung gear s2 it can't connect it.
It show me the pictures i post at my first post.
fits79 said:
I don't understand anything at all from the language at picture you post.
And when i try to connect my samsung galaxy s10 plus with the samsung gear s2 it can't connect it.
It show me the pictures i post at my first post.
Click to expand...
Click to collapse
It is the phone side wich count. On my picture the watch is same than your watch picture, just say it is locked. After it is on phone side that all happen.
On your phone you must have my previous pictures, any language change nothing.
I believe this picture you post it it is same as my the first picture i posted.
I have try to connect it even with other mobile phone but even at other mobile phone the watch doesn't connect it.
So you tell me that the issue is from the mobile phone?
And if i don't have the 1st mobile phone i have connect to this watch what i can do?
Cause i have sell the first mobile phone(Samsung galaxy s8) and now i have the samsung galaxy s10.
Can i completely factory reset the watch so it is like i buy it now and i can connect it to any mobile phone?
I try the hard reset but even that it doesn't work.
fits79 said:
I believe this picture you post it it is same as my the first picture i posted.
I have try to connect it even with other mobile phone but even at other mobile phone the watch doesn't connect it.
So you tell me that the issue is from the mobile phone?
And if i don't have the 1st mobile phone i have connect to this watch what i can do?
Cause i have sell the first mobile phone(Samsung galaxy s8) and now i have the samsung galaxy s10.
Can i completely factory reset the watch so it is like i buy it now and i can connect it to any mobile phone?
I try the hard reset but even that it doesn't work.
Click to expand...
Click to collapse
No it is only related to the samsung account used by the Gear app on your (new) phone. Show your phone Gear App connect picture to see how is.... (is the first phone picture on my 2nd previous post and when you press the "Connex" button (at botom) it ask for credential for your samsung account (same account used to lock the watch).
I don't understand.
I can't simply reset the watch to factory defaults so i can connect it with any mobile as it was when i buy it???
I must do all that procedure????
Really isn't there that kind of procedure to reset it to factory defaults?
fits79 said:
I don't understand.
I can't simply reset the watch to factory defaults so i can connect it with any mobile as it was when i buy it???
I must do all that procedure????
Really isn't there that kind of procedure to reset it to factory defaults?
Click to expand...
Click to collapse
If the previously Samsung Account used for the watch was "[email protected]" (for example) and the watch was "Reactivation Locked" with this account, even after reset if you want connect the watch on a phone (even original phone) you must set on this phone your Samsung Account at "[email protected]". If you use for example another Samsung Account like "[email protected]" you can not connect the watch.
So you must first set the new phone on the Samsung account "[email protected]". After the watch connect to this phone, you can disable the "Reactivation Lock" and use another Samsung account.
It is an anti-theft system, so normal that a reset can not avoid an anti-theft system
Ok i try it.
A LOT OF THANKS FOR ALL YOUR HELP.
I hope the watch let me connect my new mobile phone with that and the first samsung account i connect it with this.
A LOT OF THANKS DERSIE YOUR SOLUTION IS WORKED.
A LOT OF THANKS FOR ONE MORE TIME.
Lock topic please.
FYI, a few items for our Samsung Galaxy watch 4 :
Samsung Galaxy Watch 4 gets new straps, faces, but still no Google Assistant
There are a bunch of new Samsung Galaxy Watch 4 straps available as well as new faces and features. Still no Google Assistant, though.
www.androidauthority.com
let's see....
Further update....No update yet for me on the Watch 4 firmware, however just got a Samsung Wear update a little while ago, gives native Do Not Disturb and Bedtime Mode Sync, previously had to use the excellent DND-Sync from here: https://github.com/rhaeus/dnd-sync
Galaxy Watch4 Series Levels Up Holistic Wellness and Customization With New Update
New Galaxy Watch4 series update empowers users to reach their goals with enhanced health and wellness features, and express themselves with more personalization than ever before
news.samsung.com
"Users can purchase the new watch straps beginning late February."
It is interesting that, based on their front photo, the Link Bracelet (metal) looks similar to the one I bought from Aliexpress months ago. It is greater-than-lug width and has the gap filler. Although the links are not as fancy (and have no idea about the clasp, since it is not shown).
hello everyone,
galaxy watch 4C update in France today : R890XXU1EVA8
have a good day.
Out in South Africa as well. Busy downloading now.
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Installing in the UK on my watch.
Has anyone get the update for the LTE version?
t-ao said:
Has anyone get the update for the LTE version?
Click to expand...
Click to collapse
Downloading now
Thanks. I'm downloading it now, too.
is it me or they fix this finnaly? i mean it is bit less annoying now but still there who knows why xD
Annoying digital clock getting in the way all the time
Hi all, I tried to look for a thread of this issue but could not find one. Any time I use Google Assistant or get a notification for which I need more than 5 seocnds to read, I get this annoying digital clock screen which covers the...
forum.xda-developers.com
dont forget to turn on wifi so you dont need to dowload it 3 times like me
just installed this on my watch, still google pay not supported as default payment option, still no google assistant. lets see if the watch still crashes on low lte signals
Just got notified
LTE in Australia
Update:
Update completed with no issues (so far)
update. watch is still getting hot with 2 bars left alone on lte (standby mode), after under 5 minutes of turning off bluetooth on the phone
I need my memory refreshed. How do I delete watch faces I do not want on the watch?
ronaldheld said:
I need my memory refreshed. How do I delete watch faces I do not want on the watch?
Click to expand...
Click to collapse
by pressing in the center of the watch, the dials are visible. press the cross to delete the dial.
cordially
anyone using aod and custom watchface if yes pls check how is it working? After update my two watchfaces just stop updating time when in aod i mean hands are staying in place or just works like for 2 min
Yes I can confirm, update today 9.2.22 Czech Republic!
@berni502 Yep, my WatchMaker watchface isn't updating time when on AOD. Reboot brought no change.
gavelis said:
@berni502 Yep, my WatchMaker watchface isn't updating time when on AOD. Reboot brought no change.
Click to expand...
Click to collapse
omg xD so after update we cant use aod on any watchface besides system ones xD and system ones are not exacly safe becouse they are lacking aod brightness controll? Nice
The October 10th update seems to have bricked my watch after a reboot, Is anyone else having issues with this update?
Can you please give more details?
A
Model Name like:
SM-R870 or SM-R875F or?
B
Status of device?
What means "bricked" in your case?
You can do Factory Reset and start from scratch?
Best Regards
Sorry for the vagueness..
Model SM-R890
I took the update from October R8xxXXU1GVI3 unsure of the exact version
The problem:
I allowed the update and as the day progressed the watch was not responding well for example the transition/swipe to the calendar tile seemed to glitch by showing the appointment and then displaying black, I was able to swipe off back to the time tile and throughout the day it kept showing the notification shade when I would raise to wake. I decided to restart the watch. When I pressed the power button to restart it would not boot.
I let the watch charge overnight and tried to power it on again by pressing the power button, I then watched a few videos to try to get into fast boot, but nothing worked.
If I understand correct.
At the moment dead or halfdead... only black screen...
A
NO Fastboot
Be carefully...
B
We have only 2 Hardware Keys...
Hard Reset work for instance with hold BOTH Keys for few Seconds...
C
You can try on Charger... to hold both keys... to see if any kind of life sign...
D
If still black Screen... No power on...
Chance is very low to repair alone at home...
Contact Samsung Service for Repair.
Best Regards
That is all correct.... I contacted Samsung Service the repair is 285 but they wanted me to trade the watch in and upgrade to the watch 5 pro for $200 I am not a happy customer
I've had 0 issues after the update.
Yeah I had issues updating, I had to try it three times, and now I have an issue where the screen almost never turns off and causes extreme battery drain as a result.
After update i get quick battery drain.Connection issue and today after restart my watch stuck in odin.
My battery died and the watch now seems to be bricked too... I also did the Oct undated. Don't think I had reset since the update was done....
Doesn't show any signs of charging even though the power share on my Note 20phone tells me it is charging. Tried various methods of charging and nothing.
Tried several different reset/hard rest methods and nothing... If this is a firmware issue then the only way we will get any results is to band together to get some results....
I have the SM-R890
The update went fine, and have been using it for about a week and a half.
The the battery seemed to die (while on the charging Puck) And it wont rest or even hard reset. Nothing.
Will try a new battery to see if it does anything...
My watch got bricked too yesterday
I have SM-R870 CHC come from China, after R870ZCU1GVI3 Oct 14 update my watch have been using well until yesterday I restarted the watch.
All symptoms are the same as you mentioned above, no lifesign
Maybe helpfull video:
Found it here:
Official List of Sideloaded Apps and Workarounds For Wear OS (Tested on Galaxy Watch)
SIDELOAD LIBRARY COMPATIBLE WITH WEAR OS 3 TESTED ON GALAXY WATCHES All Smart Watches Can Probably Benefit From This Guide Special thanks to everyone who has contributed to testing and providing feedback on various apps and versions. Thanks to...
forum.xda-developers.com
Official List of Sideloaded Apps and Workarounds For Wear OS (Tested on Galaxy Watch)
SIDELOAD LIBRARY COMPATIBLE WITH WEAR OS 3 TESTED ON GALAXY WATCHES All Smart Watches Can Probably Benefit From This Guide Special thanks to everyone who has contributed to testing and providing feedback on various apps and versions. Thanks to...
forum.xda-developers.com
Best Regards
Thanks for your advice
I have already tried this method but nothing happened, not even Samsung logo appears
I plan to send it to Samsung service for repair.
Now I have more similar bricked cases from coolapk, their common behavior cann't connect to phone, keeping a black screen and there is no vibration while connecting to charger.One of them refered that his watch have been using well for a week after updated, one day watch suddenly vibrated then got bricked.
I asked them if they could press down the power key and back key at the same time to make hard set.Unfortunately, still no lifesign
There must be some problems in this version of the firmware, until now Samsung didn‘t issue announcements about it.
My English isn't all that good, it may be difficult to understand
Please direct them here so that we can come up with a way forward with everyone together. Otherwise Samsung will try to screw us....
We come from China, some of them may not know XDA...
I will try to translate new cases as much as possible to English then post here
WizP said:
Please direct them here so that we can come up with a way forward with everyone together. Otherwise Samsung will try to screw us....
Click to expand...
Click to collapse
Another unlucky guy who forgot to charge, got bricked and was refused warranty
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For anyone else, there is a reddit showing lots more people with the same issue.
https://www.reddit.com/r/GalaxyWatch/comments/yge3yf
I am not 100 % sure...
GVI3 seems removed... now GVH2 again latest...
Notify Update
?
Best Regards
Same issue, Galaxy Watch 4 bricked after manual power off no power on anymore. It's clear Samsung fault and wty MUST be extended by Samsung for all of you who has 1 year wty only! In my case I have 2 years. Nothing power them anymore even unplug battery doesn't help so nothing help at all. Bricked by Samsung wrong software R89xXXU1GVI3 and Samsung is fully responsible!