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Hey all,
I recently bought an ATT branded Gs7 from the online Samsung store, I have tmobile but I missed out on the tmobile sale of a few weeks ago. I haven't turned on the phone yet. I tried to complete the ATT online device unlock request, but I got the following message: "We're unable to approve your request because the IMEI number provided doesn't match a device that's currently on the AT&T network." I called ATT and they said they were unable to unlock it because it was never on their network... So does anyone know what to do?
- I'd rather not pay $20 to unlock the phone
- The phone did come with an ATT sim card though I have no account. Should I insert the sim card and turn it on? It won't make a difference later when I unlock it and flash the tmobile ROM, right?
Im in the same boat as you. I read somewhere inserting the at&t sim isn't a good idea. Don't remember where i read that. This worries me because i haven't received phone yet and also need to unlock. If i come up with anything I'll reply
N8daGrate said:
Im in the same boat as you. I read somewhere inserting the at&t sim isn't a good idea. Don't remember where i read that. This worries me because i haven't received phone yet and also need to unlock. If i come up with anything I'll reply
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Thanks....Anyone, anything?
I bought my s7 from cricket, but then I flashed it with the 930u firmware so it's now unlocked and will work any network, any sim card
We bought the 930a from ATT (and flashed it to 930u). I couldn't get it to work on anything besides ATT and cricket. I spent hours on the phone with ATT, eventually they told me they could only unlock the phone if I kept it on ATT for 3 months..... Even though I bought the phone at full retail.
We discovered all this after stepping off a plane in a foreign country. Ended up paying 20 or 30 dollars for an unlock code because we need it fixed NOW. It worked, and I hated to pay it, but ATT have me no other option.
urushiol said:
We bought the 930a from ATT (and flashed it to 930u). I couldn't get it to work on anything besides ATT and cricket. I spent hours on the phone with ATT, eventually they told me they could only unlock the phone if I kept it on ATT for 3 months..... Even though I bought the phone at full retail.
We discovered all this after stepping off a plane in a foreign country. Ended up paying 20 or 30 dollars for an unlock code because we need it fixed NOW. It worked, and I hated to pay it, but ATT have me no other option.
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930u nougat ?
popmpopm said:
930u nougat ?
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Marshmallow
popmpopm said:
930u nougat ?
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930u doesn't have nougat yet. Supposedly next month is what I've heard apparently the 930u is only quarterly updates.
I have a Sprint S7 (SM-G930P) that's never been activated and would like to unlock it and change the firmware so that I can use it on Verizon. Is this possible?
Specifically, would it be an issue since the phone has never been activated? It has a clean IMEI and after calling Sprint, they have no records of the phone in their database.
I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.
That's what I thought. I'll put a Verizon SIM in it later and see what happens. In theory, I should be able to flash Verizon's firmware to the phone as is without any problem, right?
Beanvee7 said:
I would think if its not on their system then the lock isn't yet active, isn't the IMEI how carriers control device network access? What happens if you put in the Verizon SIM, even on Sprint firmware if the device isn't locked it'll run without your carriers firmware.
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Click to collapse
Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?
Tuck831 said:
Okay. When I put a Verizon SIM in it, it says Invalid Card. What is the fastest way to unlock a phone? Is there a free way for me to do it myself or am I stuck shelling out $50 for a site to send me a code?
Click to expand...
Click to collapse
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay
The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
GbizzleMcGrizzle said:
If the phone is paid for (the contract completed or bought out) then all you have to do is call the original carrier and they can unlock it. If it's not paid for than you have to probably pay
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Tuck831 said:
The phone is paid for. I bought it outright last Christmas. I was going to give it to my son, but ended up going a different route and it was never activated. I called Sprint yesterday and they told me they had no record of my IMEI number.
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If you bought it from a sprint store and it's sprint branded than I would ask to speak with a manager and make sure you have the IMEI or ESN right
Purchased from Google unlocked.
Running .30 version.
When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.
Am I missing something new?
mostyle said:
Purchased from Google unlocked.
Running .30 version.
When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.
Am I missing something new?
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Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?
Badger50 said:
Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?
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Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?
To answer though... I did not notice.
UPDATE: Called Google. The tier 1 guy said, "Per our engineering documentation this option is designated as disabled on the pixel 3 line."
I have requested an RMA even though I hope he was wrong and that someone can enlighten me before I send it back.
mostyle said:
Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?
To answer though... I did not notice.
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Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.
Badger50 said:
Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.
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When my RMA is completed how will I specify that I don't want the Verizon variant?
As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?
Also the store says the verizon variant comes with a SIM card which was not included in my packaging.
I'm really steamed at the moment... I do thank you for replying.
mostyle said:
When my RMA is completed how will I specify that I don't want the Verizon variant?
As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?
Also the store says the verizon variant comes with a SIM card which was not included in my packaging.
I'm really steamed at the moment... I do thank you for replying.
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Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.
Badger50 said:
Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.
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Sure... I get that. I have been approved for an advanced RMA. Wasn't trying to seem harsh. The rep that gave me the advanced RMA did say that it SHOULD allow toggle. I'll be sure to attempt bootloader adjustments before inserting a SIM this round.
I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.
bobby janow said:
I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.
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My thoughts exactly. The grayed out switch does say 'connect to the internet or contact your carrier' below the toggle. All while there's an LTE signal indicator on the status bar. I'm perplexed, truly. This isn't my first Android rodeo and I've never encountered this before.
I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?
karthakon said:
I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?
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Thought of this, but don' have access to a Verizon sim card.
karthakon said:
I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?
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Click to collapse
I unlocked mine with a Verizon Sim in it. No problems at all. I also did the same with 3 different pixel 2's when the pixel 2 was first released. Again, not one problem with any of them. I see a lot of talk about the unlock possibly being tied to the SIM. It isn't. I know first hand.
I bought my 3xl carrier unlocked from Google. I inserted a vzw sim and activated my phone. After all that I tried to oem unlock and it is greyed out. My phone is running build PD1A.180720.31 and as far as I know it is the vzw build. Tried factory reset several times and still greyed out. Also tried sideloading .30 but it didn't work. Any help would be appreciated.
i bought the unlocked pixel 3 from google on launch, i was able to unlock the bootloader and flash images with no issue. I didnt have my verizon sim in it tho
.31 is the verizon variant.
.30 should be the unlocked variant.
I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.
Issued me 2 RMA requests that had a link that was already used.
I was on the phone with them this afternoon and they are sending me a new phone. Hopefully it will be the .30
TommyB322 said:
I was on the phone with them this afternoon and they are sending me a new phone. Hopefully, it will be the .30
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That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.
I processed my advance RMA today as well so we'll see.
mostyle said:
That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.
I processed my advance RMA today as well so we'll see.
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Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.
TommyB322 said:
Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.
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Click to collapse
Those got installed when you inserted the VZ SIM.
For those of you getting RMAs best of luck. Their RMA department is a mess, they are not shipping anything. Some of us have RMAs open since day one. There is thread here on it, and a pretty big one on Reddit.
mostyle said:
.31 is the verizon variant.
.30 should be the unlocked variant.
I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.
Issued me 2 RMA requests that had a link that was already used.
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Click to collapse
I don't think this is right. I bought the unlocked variant from Verizon & unlocked the bootloader no problem.
Build number .031
So I have the MetroPCS version of the A20. I got it carrier unlocked the other day. I decided to try my Version SIM in it and it actually works. I've been using it a few days with no issues on Verizon. Just thought I'd share that.
ItGuyJax8430 said:
So I have the MetroPCS version of the A20. I got it carrier unlocked the other day. I decided to try my Version SIM in it and it actually works. I've been using it a few days with no issues on Verizon. Just thought I'd share that.
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Can you unlock the bootloader?
https://forum.xda-developers.com/android/development/root-samsung-galaxy-a20-rooting-guide-t3954872
physwizz said:
Can you unlock the bootloader?
https://forum.xda-developers.com/android/development/root-samsung-galaxy-a20-rooting-guide-t3954872
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Sorry, no idea about the bootloader. I just got it carrier sim unlocked.
ItGuyJax8430 said:
Sorry, no idea about the bootloader. I just got it carrier sim unlocked.
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Click to collapse
It seems that the bootloader is locked in the US.
ItGuyJax8430 said:
So I have the MetroPCS version of the A20. I got it carrier unlocked the other day. I decided to try my Version SIM in it and it actually works. I've been using it a few days with no issues on Verizon. Just thought I'd share that.
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How did you sim unlock ?
ricosuave88 said:
How did you sim unlock ?
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Paid for an unlocking service on eBay. I’ve used them several times. They unlocked it via the MetroPCS unlock app (not really an app because they’ve built it in to the actual OS on the A20 under more network settings). So it’s an official unlock not some remote in to your PC scam thing.
ItGuyJax8430 said:
Paid for an unlocking service on eBay. I’ve used them several times. They unlocked it via the MetroPCS unlock app (not really an app because they’ve built it in to the actual OS on the A20 under more network settings). So it’s an official unlock not some remote in to your PC scam thing.
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Would you mid sharing details like the Wait Time once submitted, website name and the final cost? I am interested.
Freshly_Snipes said:
Would you mid sharing details like the Wait Time once submitted, website name and the final cost? I am interested.
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Yeah. Sorry, I should have shared that. Wait time was about 10 days. Depending on when you buy it. The cost was $38.99 and the seller is in the link below. I have used them several times as each time it worked out great.
https://www.ebay.com/itm/METROPCS-D...-LG-KYOCERA-ALCATEL-ZTE-Coolpad-/264273293533
ItGuyJax8430 said:
Yeah. Sorry, I should have shared that. Wait time was about 10 days. Depending on when you buy it. The cost was $38.99 and the seller is in the link below. I have used them several times as each time it worked out great.
https://www.ebay.com/itm/METROPCS-D...-LG-KYOCERA-ALCATEL-ZTE-Coolpad-/264273293533
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Tnx for sharing ,
Did you activated your A20 before you sent IMEI for unlocking or not? I have mine A20 and it's still not activated, dunno what I should do first ?
It doesn't matter as long as you have the metro unlock app installed.
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kiboboss said:
Tnx for sharing ,
Did you activated your A20 before you sent IMEI for unlocking or not? I have mine A20 and it's still not activated, dunno what I should do first ?
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Click to collapse
It doesn't matter as long as you have the metro unlock app installed.
ItGuyJax8430 said:
So I have the MetroPCS version of the A20. I got it carrier unlocked the other day. I decided to try my Version SIM in it and it actually works. I've been using it a few days with no issues on Verizon. Just thought I'd share that.
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Click to collapse
I'm guessing almost all the MetroPCS A20s on craigslist were given "free with contract" so the initial 24-month contract is not up yet (your case may be different). In that case, I'd expect MetroPCS(Tmo) to eventually put the MEID onto their blacklist. The carriers used to honor each others' blacklists, which could cause Vz to shut off service in the future.
That said, I bought a craigslist Boost G4 a few years ago, which was not accepted by Sprint but has worked fine on Tmo and ATT ever since. So maybe they are not sharing blacklists anymore.
So I look at the ebay link, did you paid 64$ to unlock this device? really
Did u just have a Verizon sim card that u put in the phone? Because I have the same phone and I got it unlocked thru metro but I tried to use a Verizon sim card thru straight talk and it didnt work. Would I just have to get a sim card straight thru verizon and do it that way? Where I'm at I don't get very good service thru t mobile but other ppl have great service with Verizon
ZackPhone said:
So I look at the ebay link, did you paid 64$ to unlock this device? really
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Click to collapse
I did not. They have raised prices since I've done it.
Tence0821 said:
Did u just have a Verizon sim card that u put in the phone? Because I have the same phone and I got it unlocked thru metro but I tried to use a Verizon sim card thru straight talk and it didnt work. Would I just have to get a sim card straight thru verizon and do it that way? Where I'm at I don't get very good service thru t mobile but other ppl have great service with Verizon
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Click to collapse
I just put my Verizon SIM in it and it started working on Verizon. It was an already active SIM directly through Verizon.
ItGuyJax8430 said:
I just put my Verizon SIM in it and it started working on Verizon. It was an already active SIM directly through Verizon.[/QUOTE
Ok thank you
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For anyone interested. The updated terms through metro for unlocking the carrier on an Android just involves paying more than $100 on your phones bill.
My A20 is free to unlock in about 10 days or so.
MetroPCS version of the A20
Have you activated the MetroPCS version of the A20 before you sent IMEI to unlock it, mine was not activated. as per my knowledge, Verizon SIM cards work with the following phones such as Verizon iPhone, Verizon Galaxy phone or other unlocked CDMA phones. and it won't be compatible with ATT or GSM phones. I want to get my hands on new MetroPCS as my last phone was way too old and wanted to know whether MetroPCS open near me or not.
Please can anyone tell me if note 10 verizon is sim unlocked like all the other verizon phones?
kristid said:
Please can anyone tell me if note 10 verizon is sim unlocked like all the other verizon phones?
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Yeah all verzion phones are unlocked
badazzscncme said:
Yeah all verzion phones are unlocked
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Click to collapse
They are telling me that it is not. Have you tested it with another sim card?
It's locked until you insert a valid, active Verizon SIM into it, and then it unlocks. This is Verizon trying to normalize and eventually skirt around the FCC unlock requirements.
entropism said:
It's locked until you insert a valid, active Verizon SIM into it, and then it unlocks. This is Verizon trying to normalize and eventually skirt around the FCC unlock requirements.
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Click to collapse
Have you tested it with another sim?
No, this is just how Verizon phones work now. I believe the active SIM has to be in around an hour or so.
I beg to differ I have a Verizon note 10 and it had a active Verizon SIM card but when I insert my cricket SIM it registers for about 45 secs to a min. Then says something about this phone cant be on another network.
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
entropism said:
No, this is just how Verizon phones work now. I believe the active SIM has to be in around an hour or so.
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Click to collapse
Now I don't have any idea how long the active SIM was inserted, so I can't say you aren't correct sir.
They are locked for 60 days as per Verizon, I called them to inquire because I will be traveling internationally and wanted to know if I can use the device with another sim card locally purchased when I am traveling in the EU, they told me their phones are locked for the first 60 days, after that they are unlocked automatically. The policy is on their website too.
Yazen
Definitely locked for 60 days on Verizon
Yazenaswad said:
They are locked for 60 days as per Verizon, I called them to inquire because I will be traveling internationally and wanted to know if I can use the device with another sim card locally purchased when I am traveling in the EU, they told me their phones are locked for the first 60 days, after that they are unlocked automatically. The policy is on their website too.
Yazen
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Click to collapse
I called Verizon again just few days prior to my international travel, they agreed to unlock the phone for me! I received a text message that read "Verizon Msg: Once you put a non-verizon SIM car into this device, it'll be unlocked for use on other carrier networks". And when I landed in Austria, purchased a local SIM card, inserted into the phone, then received a message right away that read " Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800)922-0204 or (888) 294-6804" So I called Verizon, they said the device is unlocked, passed me to the technical team, they said they see the device is unlocked and they were not sure what was going on.. Long story short, the device is still locked. I returned to the US, and been in contact with Verizon trying to figure out what was the issue, because I like my fully paid phone to be unlocked. Will update you once I hear back from them.
Y
Yazenaswad said:
I called Verizon again just few days prior to my international travel, they agreed to unlock the phone for me! I received a text message that read "Verizon Msg: Once you put a non-verizon SIM car into this device, it'll be unlocked for use on other carrier networks". And when I landed in Austria, purchased a local SIM card, inserted into the phone, then received a message right away that read " Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800)922-0204 or (888) 294-6804" So I called Verizon, they said the device is unlocked, passed me to the technical team, they said they see the device is unlocked and they were not sure what was going on.. Long story short, the device is still locked. I returned to the US, and been in contact with Verizon trying to figure out what was the issue, because I like my fully paid phone to be unlocked. Will update you once I hear back from them.
Y
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I am having the exact same problem.They told me that the phone is unlocked but every time i insert a sim that contact Verizon notification pops up.Did you hear back from them?
Tarar said:
I am having the exact same problem.They told me that the phone is unlocked but every time i insert a sim that contact Verizon notification pops up.Did you hear back from them?
Click to expand...
Click to collapse
Yes, I finally go to speak to someone who knew what he was talking about. Initially when I called them, the tech person said she unlocked the phone, but when she refreshed my account, it shows it was locked again and she did not know what was going on.
Yesterday when I called them, this rep said, new phones are locked for 60 days, and even if we tried to unlocked them manually the system overrides the changes and reverts it back to locked, that's what was happening in my case earlier. He said the to wait for 60 days and try it out. It just passed 60 days for me since I had the phone activated with Verizon, so I tried it last night with T-Mobile SIM card and Austrian one, both worked well! So I guess waiting 60 days is the answer.
Yazen
Yazenaswad said:
Yes, I finally go to speak to someone who knew what he was talking about. Initially when I called them, the tech person said she unlocked the phone, but when she refreshed my account, it shows it was locked again and she did not know what was going on.
Yesterday when I called them, this rep said, new phones are locked for 60 days, and even if we tried to unlocked them manually the system overrides the changes and reverts it back to locked, that's what was happening in my case earlier. He said the to wait for 60 days and try it out. It just passed 60 days for me since I had the phone activated with Verizon, so I tried it last night with T-Mobile SIM card and Austrian one, both worked well! So I guess waiting 60 days is the answer.
Yazen
Click to expand...
Click to collapse
I have the same lock issue. The problem is that I'm not the fist owner of the phone and there is no way I can track how many lock days left. The interesting thing about this Verizon lock is that when you insert non-Verizon SIM the phone is not locked straight away. It works as fully unlocked for about 5 min. I guess that it could run longer with no Internet connection. Certainly we need a hacker here .
WarVic said:
I have the same lock issue. The problem is that I'm not the fist owner of the phone and there is no way I can track how many lock days left. The interesting thing about this Verizon lock is that when you insert non-Verizon SIM the phone is not locked straight away. It works as fully unlocked for about 5 min. I guess that it could run longer with no Internet connection. Certainly we need a hacker here .
Click to expand...
Click to collapse
Verizon should be able to tell you when was it activated on their system. I'd give them a call and ask.
Yazenaswad said:
Verizon should be able to tell you when was it activated on their system. I'd give them a call and ask.
Click to expand...
Click to collapse
I had an online chat with Verizon. They kindly told me that couldn't assist me with it without account details which I don't have. That's quite annoying.
So would it be safe to assume that the phones with "bad IMEI" will never get automatically unlocked this way or it won't matter?
Kdintk said:
I beg to differ I have a Verizon note 10 and it had a active Verizon SIM card but when I insert my cricket SIM it registers for about 45 secs to a min. Then says something about this phone cant be on another network.
---------- Post added at 10:50 AM ---------- Previous post was at 10:47 AM ----------
Now I don't have any idea how long the active SIM was inserted, so I can't say you aren't correct sir.
Click to expand...
Click to collapse
This was changed in July. The phone must remain active for 60days before unlocked to another Network.
I am on day 74 and been fighting with Verizon two weeks now to get unlocked. They are all clueless. Phone still locked.
Same issue here. Note10+5G. Day 64 still locked. Tech support can't figure out what is going on. SIM works excellent for the first 30 sec-1 min, then the lock launches and I'm locked out. It's clearly something Verizon screwed up. I've elevated the issue and filed an FCC complaint. I suggest everyone does so too so that we have a case against them since locking past 60 days is a breach of contract and against FCC regulations. They are obligated to reply and compensate for the damage done.
any updates on this unlocking? my 2 devices are past the 60 days and are still locked!