OEM Unlocking grayed out - Google Pixel 3 Questions & Answers

Purchased from Google unlocked.
Running .30 version.
When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.
Am I missing something new?

mostyle said:
Purchased from Google unlocked.
Running .30 version.
When I initially received the device I pulled the SIM from my OG pixel 1 and inserted and booted the 3. Set it up (running on AT&T) and used it. This morning I decided to root for theming only to notice it was grayed out. First thought was to factory reset and reboot with no SIM inserted. Did that. Still gray.
Am I missing something new?
Click to expand...
Click to collapse
Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?

Badger50 said:
Are you sure you received the google version phone and not the Verizon one? Did you notice if it was grayed out before you inserted your sim?
Click to expand...
Click to collapse
Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?
To answer though... I did not notice.
UPDATE: Called Google. The tier 1 guy said, "Per our engineering documentation this option is designated as disabled on the pixel 3 line."
I have requested an RMA even though I hope he was wrong and that someone can enlighten me before I send it back.

mostyle said:
Wouldn't the fact that it takes my AT&T SIM mean it is the unlocked variant?
To answer though... I did not notice.
Click to expand...
Click to collapse
Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.

Badger50 said:
Sim unlocked yes. But not bootloader unlockable. I'm guessing you have the Verizon variant.
Click to expand...
Click to collapse
When my RMA is completed how will I specify that I don't want the Verizon variant?
As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?
Also the store says the verizon variant comes with a SIM card which was not included in my packaging.
I'm really steamed at the moment... I do thank you for replying.

mostyle said:
When my RMA is completed how will I specify that I don't want the Verizon variant?
As I'm sure you already know the store offers only three options and I verified that I chose the 'unlocked' option. Anything I can do to get what I need should I decide to reorder?
Also the store says the verizon variant comes with a SIM card which was not included in my packaging.
I'm really steamed at the moment... I do thank you for replying.
Click to expand...
Click to collapse
Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.

Badger50 said:
Again my friend, I'm just guessing. It could also be possible that from what I've read, the P3's were initially sim locked to Verizon only, even if you ordered the google version. It could be possible that when you installed your at&t sim, it locked the bootloader. Again, I'm just guessing.
Click to expand...
Click to collapse
Sure... I get that. I have been approved for an advanced RMA. Wasn't trying to seem harsh. The rep that gave me the advanced RMA did say that it SHOULD allow toggle. I'll be sure to attempt bootloader adjustments before inserting a SIM this round.

I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.

bobby janow said:
I don't think the Google version was sim locked to Verizon. That doesn't make sense at all. The device needs to connect to the internet in order for the switch to become active from what I understand. So if you don't put a sim in then you will need to connect to wifi. Something is amiss or we're not getting the full picture. Why would a Google bought Pixel anything not allow bootloader unlock? Even if you put in a Verizon sim it should still be active.
Click to expand...
Click to collapse
My thoughts exactly. The grayed out switch does say 'connect to the internet or contact your carrier' below the toggle. All while there's an LTE signal indicator on the status bar. I'm perplexed, truly. This isn't my first Android rodeo and I've never encountered this before.

I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?

karthakon said:
I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?
Click to expand...
Click to collapse
Thought of this, but don' have access to a Verizon sim card.

karthakon said:
I bought mine through Project Fi. I tried to unlock the boot loader first thing but the OEM unlock was greyed out. I had to activate the phone on the Project Fi Network before OEM unlock became available (I used the eSim). I wonder if they've linked the OEM unlocking switch to the network activation somehow. Has anyone bought a Network unlocked Pixel 3 from the Google Store, stuck a Verizon simcard in it, and then tried to unlock the bootloader?
Click to expand...
Click to collapse
I unlocked mine with a Verizon Sim in it. No problems at all. I also did the same with 3 different pixel 2's when the pixel 2 was first released. Again, not one problem with any of them. I see a lot of talk about the unlock possibly being tied to the SIM. It isn't. I know first hand.

I bought my 3xl carrier unlocked from Google. I inserted a vzw sim and activated my phone. After all that I tried to oem unlock and it is greyed out. My phone is running build PD1A.180720.31 and as far as I know it is the vzw build. Tried factory reset several times and still greyed out. Also tried sideloading .30 but it didn't work. Any help would be appreciated.

i bought the unlocked pixel 3 from google on launch, i was able to unlock the bootloader and flash images with no issue. I didnt have my verizon sim in it tho

.31 is the verizon variant.
.30 should be the unlocked variant.
I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.
Issued me 2 RMA requests that had a link that was already used.

I was on the phone with them this afternoon and they are sending me a new phone. Hopefully it will be the .30

TommyB322 said:
I was on the phone with them this afternoon and they are sending me a new phone. Hopefully, it will be the .30
Click to expand...
Click to collapse
That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.
I processed my advance RMA today as well so we'll see.

mostyle said:
That's the scary thing for me. Mine is .30 and I was able to factory reset today and try a TMO SIM with the same result.
I processed my advance RMA today as well so we'll see.
Click to expand...
Click to collapse
Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.

TommyB322 said:
Interesting. On a side note 2 vzw apps showed up randomly in my app drawer. I was able to uninstall them but they weren't there before. One was messenger and the other I think was My Verizon.
Click to expand...
Click to collapse
Those got installed when you inserted the VZ SIM.
For those of you getting RMAs best of luck. Their RMA department is a mess, they are not shipping anything. Some of us have RMAs open since day one. There is thread here on it, and a pretty big one on Reddit.

mostyle said:
.31 is the verizon variant.
.30 should be the unlocked variant.
I'm on the phone now... For a third time trying to get an RMA issued. Google support is horrific.
Issued me 2 RMA requests that had a link that was already used.
Click to expand...
Click to collapse
I don't think this is right. I bought the unlocked variant from Verizon & unlocked the bootloader no problem.
Build number .031

Related

Carrier Unlocked vs. Verizon model?

When I purchased my Nexus 6P several years ago, I just swapped my Verizon SIM out of my Note 4 and went on my merry way. My Dad asked for a phone recommendation and I recommended the Pixel 2, thinking it would work the same way. Now I discover there's a carrier-unlocked version and a Verizon version. I don't want the Verizon bloatware on his phone and would rather not have to begin by deleting a bunch of apps (if Verizon will actually allow me to uninstall any apps [they love to install bloatware as system apps])as I'm the first step in his tech support hierarchy. I doubt I'll root his phone but I definitely don't want to have a locked bootloader which seems to be the Verizon standard.
If I get him the carrier-unlocked version and put his Verizon SIM card in, will it work on Evil Red's, I mean Big Red's network? I couldn't find any radio differentiation on Google's tech specs page.
Thank you for any information you can provide me.
Narsil007 said:
When I purchased my Nexus 6P several years ago, I just swapped my Verizon SIM out of my Note 4 and went on my merry way. My Dad asked for a phone recommendation and I recommended the Pixel 2, thinking it would work the same way. Now I discover there's a carrier-unlocked version and a Verizon version. I don't want the Verizon bloatware on his phone and would rather not have to begin by deleting a bunch of apps (if Verizon will actually allow me to uninstall any apps [they love to install bloatware as system apps])as I'm the first step in his tech support hierarchy. I doubt I'll root his phone but I definitely don't want to have a locked bootloader which seems to be the Verizon standard.
If I get him the carrier-unlocked version and put his Verizon SIM card in, will it work on Evil Red's, I mean Big Red's network? I couldn't find any radio differentiation on Google's tech specs page.
Thank you for any information you can provide me.
Click to expand...
Click to collapse
It'll work they are all the same. Just don't put the sim in until after the setup process. From my understanding if you get the one from Verizon it will not install Verizon apps if you setup the phone without a sim in it. However you couldn't unlock the bootloader(there's a hack for it I believe).
Verizon installs the MyVerizon and go90 apps from the play store after setup if you have a vzw sim in it which can both be uninstalled. (Google store version does this too)
Only difference in versions is the verizon branded model comes with a sim in it and oem unlock is greyed out
Thank you! I've ordered the Carrier-Unlocked model from the Play Store for him and will set it up for him when it arrives.
I like the blue version, but it seems that Verizon model has it and not the carrier unlocked version. So the question is, if I will pick Verizon from google store, will the unit come carrier unlocked or it will be locked to Verizon?
Charkatak said:
I like the blue version, but it seems that Verizon model has it and not the carrier unlocked version. So the question is, if I will pick Verizon from google store, will the unit come carrier unlocked or it will be locked to Verizon?
Click to expand...
Click to collapse
It's carrier unlocked they all are. The only thing you can't unlock is the bootloader.
Sent from my Pixel 2 using Tapatalk
Tidbits said:
It's carrier unlocked they all are. The only thing you can't unlock is the bootloader.
Sent from my Pixel 2 using Tapatalk
Click to expand...
Click to collapse
Oh, that isn't an issue for me. All I need the phone to be sim unlocked. I have heard that original pixel phone which was purchased form Verizon had also bootloader locked. What some users did, was that when they bought the phone new, removed Verizon sim, then turned of phone without the sim card and went through the set up. After that they were able to toggle OEM unlock. I don't know if it is the same for Pixel 2 phones.
Charkatak said:
Oh, that isn't an issue for me. All I need the phone to be sim unlocked. I have heard that original pixel phone which was purchased form Verizon had also bootloader locked. What some users did, was that when they bought the phone new, removed Verizon sim, then turned of phone without the sim card and went through the set up. After that they were able to toggle OEM unlock. I don't know if it is the same for Pixel 2 phones.
Click to expand...
Click to collapse
From this point around it Sims that was fixed. You won't get the apps but the bootloader stays unlockable.
Sent from my Pixel 2 using Tapatalk

Unlocked versus Verizon

Is there actually a difference in the VZW version if you buy it in the store and put a Tmobile sim in it?
km8j said:
Is there actually a difference in the VZW version if you buy it in the store and put a Tmobile sim in it?
Click to expand...
Click to collapse
Nothing other than you can't unlock the bootloader.
Sent from my Pixel 2 using Tapatalk
And Can You Buy A Phone From VZW without service?
km8j said:
And Can You Buy A Phone From VZW without service?
Click to expand...
Click to collapse
Some stores yes and online no.
Sent from my Pixel 2 using Tapatalk
So, this might be a silly question, but how do we know whether our phone is Verizon or Unlocked? I bought from Target for my Verizon account. The box doesn't have any Verizon label,, neither does the phone. Also, there is a refreshing lack of bloatware versus other Verizon phones. I know it's probably something obvious, but I just can't figure out which one Target sells.
btonetbone said:
So, this might be a silly question, but how do we know whether our phone is Verizon or Unlocked? I bought from Target for my Verizon account. The box doesn't have any Verizon label,, neither does the phone. Also, there is a refreshing lack of bloatware versus other Verizon phones. I know it's probably something obvious, but I just can't figure out which one Target sells.
Click to expand...
Click to collapse
If it is blue 100% Verizon version as that's exclusive. If your phone had a Verizon sim already inside then it's a Verizon version and bootloader can't be unlocked. Rumor has it but not confirmed from what I have seen even if you had an unlocked version and put a Verizon sim it wouldn't let you unlock the bootloader.
Sent from my Pixel 2 using Tapatalk
Tidbits said:
If it is blue 100% Verizon version as that's exclusive. If your phone had a Verizon sim already inside then it's a Verizon version and bootloader can't be unlocked. Rumor has it but not confirmed from what I have seen even if you had an unlocked version and put a Verizon sim it wouldn't let you unlock the bootloader.
Click to expand...
Click to collapse
Phone is black, but I think it had a SIM preinstalled. Sounds like it is likely a Verizon device. I'll still give the unlock process a chance tomorrow when I get to my computer. Fingers crossed.
btonetbone said:
Phone is black, but I think it had a SIM preinstalled. Sounds like it is likely a Verizon device. I'll still give the unlock process a chance tomorrow when I get to my computer. Fingers crossed.
Click to expand...
Click to collapse
Just unlock developer mode and go in there and see if you can toggle the OEM unlock(you need to have this toggled or you can't fastboot unlock).
If it had a sim installed then it is a Verizon versions and that toggle will be greyed out.
Sent from my Pixel 2 using Tapatalk
Tidbits said:
Just unlock developer mode and go in there and see if you can toggle the OEM unlock(you need to have this toggled or you can't fastboot unlock).
If it had a sim installed then it is a Verizon versions and that toggle will be greyed out.
Click to expand...
Click to collapse
Yeah, it's greyed out. But didn't I read somewhere in this forum that some unlocked phones had it greyed out as well until some firmware update came through and they did a factory reset? I could have dreamed that, though.
btonetbone said:
Yeah, it's greyed out. But didn't I read somewhere in this forum that some unlocked phones had it greyed out as well until some firmware update came through and they did a factory reset? I could have dreamed that, though.
Click to expand...
Click to collapse
That was an error but if you had a sim that = Verizon which means no unlock.
Sent from my Pixel 2 using Tapatalk
Tidbits said:
... Rumor has it but not confirmed from what I have seen even if you had an unlocked version and put a Verizon sim it wouldn't let you unlock the bootloader.
Click to expand...
Click to collapse
Google search on this, and this thread came up.
Adding my (recent) experience:
Bought unlocked from Google.
During setup, phone asks you to put in sim.
Put in Vzw SIM and continued setup.
Saw it try to install 3 VZW apps. Cancelled (repeatedly!) their installation. My Verizon, VZW's Messages (messenger?), and a go90 app that streams junk.
Phone worked (works) on VZW.
Then got Google Project Fi working, sans SIM (eSIM in these phones). On side note, used 2nd Google account (Fi rep claimed phone would have to be setup originally with account for Fi - not from my experience).
Just checked, and...
Bootloader is unlockable.

General Successfully Bootloader unlocked AT&T Pixel 7 Pro!

Hi guys, I'm a longtime member here and developer for Paranoid Android custom rom. While I haven't been active on XDA these days, I did want to share a bit of information about how I unlocked the bootloader on my AT&T Pixel 7 Pro. To my knowledge, carrier-branded Pixel's will not allow bootloader unlocking unless the carrier's requirements are met and a sim unlock is initiated. I had to pay off my Pixel 6 Pro to get it bootloader unlocked in the past so I assume the rules still apply. If anything has changed, feel free to correct me. I just picked up this phone today, and no it is not paid off and still on my AT&T installment plan. This thread does not and will not encourage evading paying off your device installments, while bootloader unlocking does not correlate with sim unlocking, I am not encouraging this glitch/workaround to lead to that discussion.
THIS IS NOT A GUIDE, this is just an detailed explanation on how I unlocked my bootloader.
I bought this phone with AT&T knowing the restrictions it had on unlocking the bootloader, but I wanted to take another crack at finding a workaround. My situation is a bit unique but can be comparable to others out there. I started digging through the com.google.android.apps.work.oobconfig apk. The same apk that was removed as a workaround to sim unlock the T-Mobile Pixel 6 Pro. Yes this apk exists on the AT&T variant of the Pixel 7 Pro. So I spent some hours figuring out how it works, and nothing I could get around code wise, but I got came up with an idea. The apk is heavily based on the inserted sim card.
My Pixel 6 Pro was unlocked through AT&T with that sim inserted. My phone number is now transferred to an eSIM on my iPhone 14 Pro Max, but my old physical sim card was still in my Pixel 6 Pro. Weirdly enough, it picked up the network, there was just no service but the sims ICCD was still registered to AT&T.
So just for laughs, I took my old sim card out of my Pixel 6 Pro, inserted it into my Pixel 7 Pro and did a factory reset and what do ya know, when I enabled developer settings the OEM unlock option was no longer greyed out. I thought it was probably a bug, so I booted to bootloader and used the fastboot unlock command and the phone unlocked. I still can't believe this worked, I'm not sure if it's an issue with Google's servers or AT&T's servers but I just wanted to share this information to prove that it's definitely possible. If anyone has a similar situation feel free to try it out, even with other carrier's and report back. I attached some photos of proof below. I'm also on A13 (TD1A.220804.031).
Thank you for this! I am going to try this on T-Mobile Pixel 7 Pro
Wish me luck!!
Edit: Didn't work for me
To be clear, you just factory reset it and put in a SIM card from a previously SIM unlocked device?
jkt97401 said:
Thank you for this! I am going to try this on T-Mobile Pixel 7 Pro
Wish me luck!!
Edit: Didn't work for me
To be clear, you just factory reset it and put in a SIM card from a previously SIM unlocked device?
Click to expand...
Click to collapse
Try sim card first, then factory reset with the sim installed
sirhc said:
So just for laughs, I took my old sim card out of my Pixel 6 Pro, inserted it into my Pixel 7 Pro and did a factory reset and what do ya know, when I enabled developer settings the OEM unlock option was no longer greyed out. I thought it was probably a bug, so I booted to bootloader and used the fastboot unlock command and the phone unlocked. I still can't believe this worked, I'm not sure if it's an issue with Google's servers or AT&T's servers but I just wanted to share this information to prove that it's definitely possible. If anyone has a similar situation feel free to try it out, even with other carrier's and report back. I attached some photos of proof below. I'm also on A13 (TD1A.220804.031).
Click to expand...
Click to collapse
That's awesome. A similar thing happened to me with a Verizon variant a couple of weeks ago using the android flash tool from google. Mine is full unlocked and rooted now.
jkt97401 said:
To be clear, you just factory reset it and put in a SIM card from a previously SIM unlocked device?
Click to expand...
Click to collapse
Just a heads up. SIM unlock is different than carrier unlock which is also different from bootloader unlock. You're talking about carrier unlock. SIM locking/unlocking is controlled only by you and is a native feature of Android that you can optionally enable or disable at will.
I wouldn't enable it, by the way, otherwise in an emergency if your phone breaks, you wouldn't be able to simply put that SIM card in a different phone because it would still be locked to your current one.
This happened when I got my Pixel 6 Pro replaced I already had my phone unlocked. When I transferred my sim to the new phones OEM unlock was not grayed out. I just assumed T-Mobile automatically did it since I already had this done on the replaced phone. Sadly this was not the case with this 7 Pro. I sure was excited when I saw this post though.
sirhc said:
Try sim card first, then factory reset with the sim installed
Click to expand...
Click to collapse
I tried it both ways Should I have put the SIM card back in my old unlocked phone before retrying the second time or do they not do anything???
I'll probably end up having to sweet talk some poor T-Mobile rep into helping me out haha
Yup, the thread title is misleading. You haven't unlocked your bootloader.
Beefheart said:
Yup, the thread title is misleading. You haven't unlocked your bootloader.
Click to expand...
Click to collapse
I mean, the OP posted screenshots and one of them clearly states that their bootloader is unlocked.
To be clear, I wasn't thinking that a carrier unlock / sim unlock automatically means that the bootloader unlocks. A carrier locked device such as the OP's AT&T model or my T-Mobile model cannot unlock the BOOTLOADER until they are CARRIER unlocked. The OP had a strange glitch in the matrix that tricked their phone into thinking it was carrier unlocked thus allowing the bootloader unlock.
I suspect if he tried to flash a Magisk altered .img file in an attempt to root it would fail.
Does the old trick where you claim to be traveling out of country for a week and request a temporary sim unlock not work anymore? I was planning on picking up a T-Mobile variant and going this route through a combination of T-mobile Twitter and Phone support.
jake.99x3 said:
Does the old trick where you claim to be traveling out of country for a week and request a temporary sim unlock not work anymore? I was planning on picking up a T-Mobile variant and going this route through a combination of T-mobile Twitter and Phone support.
Click to expand...
Click to collapse
Tried this today and At&t would not do it
sirhc said:
Hi guys, I'm a longtime member here and developer for Paranoid Android custom rom. While I haven't been active on XDA these days, I did want to share a bit of information about how I unlocked the bootloader on my AT&T Pixel 7 Pro. To my knowledge, carrier-branded Pixel's will not allow bootloader unlocking unless the carrier's requirements are met and a sim unlock is initiated. I had to pay off my Pixel 6 Pro to get it bootloader unlocked in the past so I assume the rules still apply. If anything has changed, feel free to correct me. I just picked up this phone today, and no it is not paid off and still on my AT&T installment plan. This thread does not and will not encourage evading paying off your device installments, while bootloader unlocking does not correlate with sim unlocking, I am not encouraging this glitch/workaround to lead to that discussion.
THIS IS NOT A GUIDE, this is just an detailed explanation on how I unlocked my bootloader.
I bought this phone with AT&T knowing the restrictions it had on unlocking the bootloader, but I wanted to take another crack at finding a workaround. My situation is a bit unique but can be comparable to others out there. I started digging through the com.google.android.apps.work.oobconfig apk. The same apk that was removed as a workaround to sim unlock the T-Mobile Pixel 6 Pro. Yes this apk exists on the AT&T variant of the Pixel 7 Pro. So I spent some hours figuring out how it works, and nothing I could get around code wise, but I got came up with an idea. The apk is heavily based on the inserted sim card.
My Pixel 6 Pro was unlocked through AT&T with that sim inserted. My phone number is now transferred to an eSIM on my iPhone 14 Pro Max, but my old physical sim card was still in my Pixel 6 Pro. Weirdly enough, it picked up the network, there was just no service but the sims ICCD was still registered to AT&T.
So just for laughs, I took my old sim card out of my Pixel 6 Pro, inserted it into my Pixel 7 Pro and did a factory reset and what do ya know, when I enabled developer settings the OEM unlock option was no longer greyed out. I thought it was probably a bug, so I booted to bootloader and used the fastboot unlock command and the phone unlocked. I still can't believe this worked, I'm not sure if it's an issue with Google's servers or AT&T's servers but I just wanted to share this information to prove that it's definitely possible. If anyone has a similar situation feel free to try it out, even with other carrier's and report back. I attached some photos of proof below. I'm also on A13 (TD1A.220804.031).
Click to expand...
Click to collapse
Going to try this tonight. Wonder if the old sim has to be from an unlock pixel 6 pro or if it could be from a oneplus 7 pro?
Beefheart said:
Yup, the thread title is misleading. You haven't unlocked your bootloader.
Click to expand...
Click to collapse
My bootloader is definitely unlocked, look at the screenshots attached in OP
jkt97401 said:
I mean, the OP posted screenshots and one of them clearly states that their bootloader is unlocked.
To be clear, I wasn't thinking that a carrier unlock / sim unlock automatically means that the bootloader unlocks. A carrier locked device such as the OP's AT&T model or my T-Mobile model cannot unlock the BOOTLOADER until they are CARRIER unlocked. The OP had a strange glitch in the matrix that tricked their phone into thinking it was carrier unlocked thus allowing the bootloader unlock.
Click to expand...
Click to collapse
You're correct, a sim unlock is required to unlock the bootloader, based on the apk that handles this, it downloads the configuration for your phone number/sim and based on that configuration it determines whether the phone can be sim unlocked, which in return allows the bootloader to be unlocked.
It did actually sim unlock the device, I just didn't want to mention it here because I don't want to encourage this on EIP devices
lkhafra said:
This happened when I got my Pixel 6 Pro replaced I already had my phone unlocked. When I transferred my sim to the new phones OEM unlock was not grayed out. I just assumed T-Mobile automatically did it since I already had this done on the replaced phone. Sadly this was not the case with this 7 Pro. I sure was excited when I saw this post though.
Click to expand...
Click to collapse
I should've added, the moment I unboxed the phone I took the sim card out before booting it for the first time in case it writes to some un-wipable partition. Idk if that's confirmed to play a part in it working
sirhc said:
My bootloader is definitely unlocked, look at the screenshots attached in OP
Click to expand...
Click to collapse
So when you power on or reboot the phone you get a warning saying the bootloader is unlocked and the option to pause the boot by pressing the power button?
Also, have you tried to flash a Magisk altered .img file and root it?
Just curious.
sirhc said:
I should've added, the moment I unboxed the phone I took the sim card out before booting it for the first time in case it writes to some un-wipable partition. Idk if that's confirmed to play a part in it working
Click to expand...
Click to collapse
My wifes 6 Pro was strange. I set mine up as normal with my sim in and took the latest ota update. Then I went to Googles site to try and flash the full update via the flash tool. I connected my phone as it instructs you to and then I decided to check the OEM unlock and the it was. I think there may be some hick up in the server communication that allows this sometimes. Needless to say I'm thrilled.
Beefheart said:
So when you power on or reboot the phone you get a warning saying the bootloader is unlocked and the option to pause the boot by pressing the power button?
Also, have you tried to flash a Magisk altered .img file and root it?
Just curious.
Click to expand...
Click to collapse
Yes I do, have not tried Magisk because I hate rooting, my sole intentions for unlocking the bootloader was to support my custom rom
Misterxtc said:
Mine was strange. I set mine up as normal with my sim in and took the latest ota update. Then I went to Googles site to try and flash the full update via the flash tool. I connected my phone as it instructs you to and then I decided to check the OEM unlock and the it was. I think there may be some hick up in the server communication that allows this sometimes. Needless to say I'm thrilled.
Click to expand...
Click to collapse
Definitely sounds like server issues on Google's end, I'm glad I took advantage of it before they "fixed" it lol

Question App says unlocked, phone stays locked

Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
DJRepresent said:
Had a hell of a time speaking with T-Mobile representatives these last couple of days. Everyone has a different opinion on what I need to do to unlock my S22 Ultra. Just today a guy recommended I download the T-Mobile Device Unlock app off the Play store and it said the following:
"Your device is currently permantently unlocked and allowed to be used with any carrier. Restart your device to apply these changes if your device was previously locked." Yet I do that and it remains locked.
Anyone else had this experience? Not sure what I can do short of returning it.
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If you're talking about OEM Unlocking, that is completely separate from carrier lock, and there's little the carrier can do about it.
The device is networked locked to T-Mobile.
DJRepresent said:
The device is networked locked to T-Mobile.
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Click to collapse
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
KOLIOSIS said:
Are you the original owner?
Has the phone been paid off?
Are you currently running T-Mobile firmware?
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Click to collapse
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
KOLIOSIS said:
If this indeed is a T-Mobile phone, you shouldn't need the T-Mobile unlock app. Just look around in Settings > Connections & look around for SIM unlock, network unlock or something along those lines (I'm running US unlocked firmware XAA, so, I don't have the unlock in my settings, otherwise, I'd be able to give you the exact terminology).
Anyway, once you've found it, you should be able to check for the SIM Unlock. If it says you're unlocked & you're still having issues, I'd call customer service.
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I know that. I've been on the phone with them for over two hours already. I asked them to put in a request to unlock it given the previous owner's contract and filed a complaint with the FCC. The phone SHOULD be eligibile for unlocking but the carrier is just being stubborn.
The "T" in Mobile stands for "Trouble"
DJRepresent said:
No, I'm not. There was apparently someone before me. The phone is paid off and I do believe there isn't any custom firmware on it and I went through a series of updates since getting the phone.
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Click to collapse
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
raju_a said:
I got my T-mobile unlocked from 3rd party vendor as it was bought of ebay. I am using that phone in Asia and it is working fine. But i have a problem that i do not get OTA updates
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Click to collapse
Who's the vendor?

Question Pixel 7 Pro: Blocked by Verizon, but unblocked at the same time.

I live in Paraguay and I bought my Pixel 7 Pro from Amazon Renewed, I thought that since the phone is super new this phone will work fine, which is true except for the Verizon part.
The box from the seller said that sometimes the phones can tell you that the SIM wasn't supported, but with an update, everything will be OK and working smoothly.
I connect my Old Phone to the new one, let it update, and everything looked like it could work, except the SIM card.
I had the notification saying: "SIM Card isn't supported, Ask Verizon if the device can be unlocked. Tap here for contact details."
I tried every possible way to make it work but wasn't able. I tried updating the Android, ADB Shell, and Bootloader, and nothing.
I contacted Verizon and after talking for ages with them, after checking my IMEI they told me the phone IS in fact unblocked.
Verizon and the Seller of the phone told me that maybe my carrier didn't support the phone. That wasn't true because when I do a factory reset of the phone and activated it completely offline, my phone picks up 4G LTE from my carrier TIGO from Paraguay, but as soon it connected via my SIM card internet, I got the same notification: SIM card isn't supported.
Funny enough, with the Factory Reset of the phone and turning off the Mobile Data from my SIM card I was able to make a phone call with no problem at all, so it's not a problem from my carrier.
But IT'S SEEMS is not a Verizon problem either.
Is the phone (android) problem maybe? I have NO IDEA how to go about this problem. Can you help me?
Sounds like that phone is SIM locked. If you asked them if it's blocked, that could mean they checked the blacklist to see if it was a stolen device, not the SIM lock status.
Contact Amazon and start the return process because as you're not the original owner, they won't just unlock the phone for you. Also, the Verizon model is not the one you want anyway, it's permanently bootloader locked.
EtherealRemnant said:
Sounds like that phone is SIM locked. If you asked them if it's blocked, that could mean they checked the blacklist to see if it was a stolen device, not the SIM lock status.
Contact Amazon and start the return process because as you're not the original owner, they won't just unlock the phone for you. Also, the Verizon model is not the one you want anyway, it's permanently bootloader locked.
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Yeah, I thought so!
I'm just trying to make it work since I already have the phone, but it seems I don't have much luck
Verizon in the USA is moving to e-sim only. we had a couple phones at work where we needed to take out a sim they supplied and use the e-sim
It could be that you need a new sim card. You could ask Verizon to send you new sim card and see if that works.
However from the message that you said the phone is giving you it really sounds like the device is sim locked to another carrier. I would return it to Amazon right away. If you want to try another renewed device I would try to contact the seller and tell them of the problem you had and that they have to make sure to send you an unlocked device.
robbbzilla said:
It could be that you need a new sim card. You could ask Verizon to send you new sim card and see if that works.
However from the message that you said the phone is giving you it really sounds like the device is sim locked to another carrier. I would return it to Amazon right away. If you want to try another renewed device I would try to contact the seller and tell them of the problem you had and that they have to make sure to send you an unlocked device.
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Actually, I'm not a Verizon customer, I don't even live in the US, so I cannot have Verizon as my carrier.
I don't know, I wanted to ask for help, so maybe tomorrow, someone can read a solution here like I always did!
Like this video helped ton of people:
(but didn't worked for me)
randallflagg34 said:
Actually, I'm not a Verizon customer, I don't even live in the US, so I cannot have Verizon as my carrier.
I don't know, I wanted to ask for help, so maybe tomorrow, someone can read a solution here like I always did!
Like this video helped ton of people:
(but didn't worked for me)
Click to expand...
Click to collapse
I guess I am confused by your post. Why would you call Verizon on the first place if they are not your carrier? Unless you found that the device is a locked Verizon phone. If it is sim locked to Verizon then only Verizon can unlock it. If Verizon said it was unlocked but it was at one point locked to Verizon then it may have not been properly unlocked by the original owner. It could also be that the sim unlock by previous owner didn't completely work. Either way you are going to be out of luck trying to unlock it yourself.
I went through unlock hell with t mobile with a device that I paid for and was eligible to be unlocked but because I didn't buy the phone through T-Mobile they couldn't unlock it.
I would highly suggest that you return it unless you know for a fact that it is an unlocked phone and always was an unlocked phone.
I wish I could help or give some other advice but it would be worse if you tinkered with the device and couldn't return it and ended up in the same position. Best to return it as quickly as you can. Get your money back. Then try again, try to get a new unlocked Pixel if possible another way?
robbbzilla said:
I guess I am confused by your post. Why would you call Verizon on the first place if they are not your carrier? Unless you found that the device is a locked Verizon phone. If it is sim locked to Verizon then only Verizon can unlock it. If Verizon said it was unlocked but it was at one point locked to Verizon then it may have not been properly unlocked by the original owner. It could also be that the sim unlock by previous owner didn't completely work. Either way you are going to be out of luck trying to unlock it yourself.
I went through unlock hell with t mobile with a device that I paid for and was eligible to be unlocked but because I didn't buy the phone through T-Mobile they couldn't unlock it.
I would highly suggest that you return it unless you know for a fact that it is an unlocked phone and always was an unlocked phone.
I wish I could help or give some other advice but it would be worse if you tinkered with the device and couldn't return it and ended up in the same position. Best to return it as quickly as you can. Get your money back. Then try again, try to get a new unlocked Pixel if possible another way?
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Click to collapse
I called Verizon because the phone said to talk to them, so yeah, like you said, it was SIM locked by them!
If it was supposed to be an "unlocked" phone that you purchased, I would send it back. Amazon should not have sent you a Verizon phone if it was supposed to be unlocked.
shiftr182 said:
If it was supposed to be an "unlocked" phone that you purchased, I would send it back. Amazon should not have sent you a Verizon phone if it was supposed to be unlocked.
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Yes, I ended up doing that today!
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
un1ocked said:
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
Click to expand...
Click to collapse
Hey, thanks!!! Did that, but it didn't worked. I got an error and wouldn't work
what error, more specific please...
randallflagg34 said:
Hey, thanks!!! Did that, but it didn't worked. I got an error and wouldn't work
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Click to collapse
Go here https://www.imeipro.info/check_lg.html and check IMEI, you'll find some fact to get the best vision on that, and for both, and always, be sure to upload some images/SS from your issue, to better figure it out some try, avoid some sensitive data like IMEI, just cover it.
un1ocked said:
i have the same issue, meanwhile please do this
factory reset, set up the phone offline, then
enable android debugging
adb shell
pm uninstall -k --user 0 com.google.android.apps.work.oobconfig
reboot
for my case:
my phone can be legally unlock by verizon if stayed the first 2months on verizon service
Click to expand...
Click to collapse
By the way, what does this command is supposed to do? I have checked my P2XL, and it appears as a VRX version not VRZ, then, not sure if it was from VZN at some time, but It doesn't let me unlock the bootloader, I got the OEM unlock to toggled, but I can't unlock it anyway. I have no problem with calls, though.
try this, if your pixel had teken december patch update

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