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hey guys
i think it would be really great and usefull is someone came with a reg hack to remove the Reset my phone button in the about seccion. this is a great option for people who are afraid of getting stolen. for example i got my Wp stolen 2 times in 3 months!!! im using my 3rd wp..and i plan to Glue the sim card to the phone so i can track it. the bad thing about it is that with the reset my phone button the bad guys can erese all and your phone will forget that it was yours.so there is no way to track it. so if anyone can help it would be really appreciated
cmoneto said:
hey guys
i think it would be really great and usefull is someone came with a reg hack to remove the Reset my phone button in the about seccion. this is a great option for people who are afraid of getting stolen. for example i got my Wp stolen 2 times in 3 months!!! im using my 3rd wp..and i plan to Glue the sim card to the phone so i can track it. the bad thing about it is that with the reset my phone button the bad guys can erese all and your phone will forget that it was yours.so there is no way to track it. so if anyone can help it would be really appreciated
Click to expand...
Click to collapse
First of all, it doesn't matter what SIM card is inserted, tracking will always work (even without a SIM), since the device is bound to your live ID. You can simply prevent people from accessing that reset button by simply adding a wake up password. Still it can't save you completely, because devices can be hardresetted without the need of doing it from within the OS itself.
But honestly, without meaning to offend you.. Best protection is to better take care of your stuff.
dkp1977 said:
First of all, it doesn't matter what SIM card is inserted, tracking will always work (even without a SIM), since the device is bound to your live ID. You can simply prevent people from accessing that reset button by simply adding a wake up password. Still it can't save you completely, because devices can be hardresetted without the need of doing it from within the OS itself.
But honestly, without meaning to offend you.. Best protection is to better take care of your stuff.
Click to expand...
Click to collapse
....without a sim BUT online somehow.
After a reset, all personal info,files, apps, Live account, WP7 activation is wiped.
You can track the device by IMEI, request that to your operator ( submit the police theft report as well).
glue the sim, rub jalapenos on the sim and battery, place a sticker under battery " ATF tracking device no: XXXX XXXX XXXX" " FBI registered unit no: XXXXX', have a mean pittbull swallow the phone and use a BT, leash it to a shark, and so on
If you have a history of "misplacing" phones, insurance is you greatest friend.
htc9420 said:
....without a sim BUT online somehow.
After a reset, all personal info,files, apps, Live account, WP7 activation is wiped.
You can track the device by IMEI, request that to your operator ( submit the police theft report as well).
glue the sim, rub jalapenos on the sim and battery, place a sticker under battery " ATF tracking device no: XXXX XXXX XXXX" " FBI registered unit no: XXXXX', have a mean pittbull swallow the phone and use a BT, leash it to a shark, and so on
If you have a history of "misplacing" phones, insurance is you greatest friend.
Click to expand...
Click to collapse
hahah thanks! but.. here in my country if i bought the mobile from a diferent source than the carrier they wont track or blacklist your stolen phone imei number. the first one was robbery but the last one was all my fault. i hate to use an unlock code each time i want to use my phone. thats why a reg edit for disable the reset my phone would be so handly.
cmoneto said:
hahah thanks! but.. here in my country if i bought the mobile from a diferent source than the carrier they wont track or blacklist your stolen phone imei number. the first one was robbery but the last one was all my fault. i hate to use an unlock code each time i want to use my phone. thats why a reg edit for disable the reset my phone would be so handly.
Click to expand...
Click to collapse
What's more inconvenient? Dealing with an unlock code or dealing with losing phones constantly?
Hey guys
I flashed the factory images last night effectively wiping my Nexus 5 and starting from scratch. I did not restore apps and settings either. After I manually installed a bunch of my apps back and changed around a few settings, I decided to enable encryption. However, I don't think it enabled properly.
First, I had not set a PIN lock on my phone yet at the time.
When I decided to enable encryption and go through the process, it didn't ask me to enter a PIN.
It seemingly completed encrypting the phone. When I go back to the security menu, it says "Encrypted".
However, I am not prompted to enter a PIN upon booting the phone (not talking about the lock screen PIN).
So, it seems like it didn't work but I'm not sure. Has anyone else enabled encryption yet?
and yes, I saw the performance degradation that comes with enabling encryption but I'd rather have the security.
definitely sounds like there's an issue there. Do you have a custom recovery? If so, you could boot into that, pull some data and see if it opens. If it does, yeah its not encrypted.
Not worth mentioning degradation. All encryption always has and always will have performance degradation. It's par for the course
That sounds like a good idea. If it's not encrypted, then I guess the only method is to wipe and reinstall again.
mattkroeder said:
That sounds like a good idea. If it's not encrypted, then I guess the only method is to wipe and reinstall again.
Click to expand...
Click to collapse
I think so. You can't reverse the encryption flag without a wipe I dont think
mattkroeder said:
Hey guys
I flashed the factory images last night effectively wiping my Nexus 5 and starting from scratch. I did not restore apps and settings either. After I manually installed a bunch of my apps back and changed around a few settings, I decided to enable encryption. However, I don't think it enabled properly.
First, I had not set a PIN lock on my phone yet at the time.
When I decided to enable encryption and go through the process, it didn't ask me to enter a PIN.
It seemingly completed encrypting the phone. When I go back to the security menu, it says "Encrypted".
However, I am not prompted to enter a PIN upon booting the phone (not talking about the lock screen PIN).
So, it seems like it didn't work but I'm not sure. Has anyone else enabled encryption yet?
and yes, I saw the performance degradation that comes with enabling encryption but I'd rather have the security.
Click to expand...
Click to collapse
Not sure, but i think it's designed to works just like that, the encryption key is not the PIN anymore but something (random?) that is stored somewhere on the phone.
that would protect the data in case someone tries to read it directly from the phone's memory, but useless if you don;t have a PIN/PASSWORD.
I avoided encryption before for exactly that reason (requiring a password to boot). If I lose the phone I want the person that found/stole it to be able to at least boot it. if the person is not a thief there's a contact number so they can call me to give it back. if he/she's a thief well, as long as it's on I can call it, track it, wipe it. even brick it.
by not being able to boot it, the chances of getting it back are 0 if the battery dies or is dead!
http://readwrite.com/2014/10/28/google-android-lollipop-encryption-issues
there isn't much info out there about it.
kenshin33 said:
Not sure, but i think it's designed to works just like that, the encryption key is not the PIN anymore but something (random?) that is stored somewhere on the phone.
that would protect the data in case someone tries to read it directly from the phone's memory, but useless if you don;t have a PIN/PASSWORD.
I avoided encryption before for exactly that reason (requiring a password to boot). If I lose the phone I want the person that found/stole it to be able to at least boot it. if the person is not a thief there's a contact number so they can call me to give it back. if he/she's a thief well, as long as it's on I can call it, track it, wipe it. even brick it.
by not being able to boot it, the chances of getting it back are 0 if the battery dies or is dead!
http://readwrite.com/2014/10/28/google-android-lollipop-encryption-issues
there isn't much info out there about it.
Click to expand...
Click to collapse
I went ahead and wiped the phone again. I reinstalled lollipop and made sure to enable a lockscreen PIN before I enabled encryption. It seems to have encrypted properly. It prompts me for my PIN at boot up now.
You make a good point about encryption making it more difficult for someone to get a hold of me if I lose the phone though.
Same problem here, with Nexus 5 and Android v5
My work Exchange server enforces a security policy to the phone which forces you to enable encryption. So I went ahead and did that, and the email app is still saying that encryption needs to be enabled. When I reboot the phone I never get prompted for a PIN to decrypt the device, yet in the settings screen it says it is encrypted.
I'm going to have to re-flash. Is it possible the issue is caused by leaving the bootloader unlocked? or is this is a bug?
EDIT: Update. Reflashed, but first thing I did was relock the bootloader and enable a security screenlock PIN, *then* encrypted the phone. Now it's prompting me for a PIN on boot and looks like it's worked. Hope the Exchange email policy stays happy this time, as it worked before for about a day before it complained about the lack of encryption
this worked for me also
I did what was stated below and it worked....
1. reflashed,
2. locked bootloader
3. created lock pin
4. encrypted, THEN
5. added MDM control (MAAS360) and exchange email.
It seems to work OK now.
Thanks!
JoyrexJ9 said:
Same problem here, with Nexus 5 and Android v5
My work Exchange server enforces a security policy to the phone which forces you to enable encryption. So I went ahead and did that, and the email app is still saying that encryption needs to be enabled. When I reboot the phone I never get prompted for a PIN to decrypt the device, yet in the settings screen it says it is encrypted.
I'm going to have to re-flash. Is it possible the issue is caused by leaving the bootloader unlocked? or is this is a bug?
EDIT: Update. Reflashed, but first thing I did was relock the bootloader and enable a security screenlock PIN, *then* encrypted the phone. Now it's prompting me for a PIN on boot and looks like it's worked. Hope the Exchange email policy stays happy this time, as it worked before for about a day before it complained about the lack of encryption
Click to expand...
Click to collapse
mattkroeder said:
Hey guys
I flashed the factory images last night effectively wiping my Nexus 5 and starting from scratch. I did not restore apps and settings either. After I manually installed a bunch of my apps back and changed around a few settings, I decided to enable encryption. However, I don't think it enabled properly.
First, I had not set a PIN lock on my phone yet at the time.
When I decided to enable encryption and go through the process, it didn't ask me to enter a PIN.
It seemingly completed encrypting the phone. When I go back to the security menu, it says "Encrypted".
However, I am not prompted to enter a PIN upon booting the phone (not talking about the lock screen PIN).
So, it seems like it didn't work but I'm not sure. Has anyone else enabled encryption yet?
and yes, I saw the performance degradation that comes with enabling encryption but I'd rather have the security.
Click to expand...
Click to collapse
If you set up a screen lock pin the phone will ask you then if you would like the PIN to be enabled or not at boot.
kenshin33 said:
Not sure, but i think it's designed to works just like that, the encryption key is not the PIN anymore but something (random?) that is stored somewhere on the phone.
that would protect the data in case someone tries to read it directly from the phone's memory, but useless if you don;t have a PIN/PASSWORD.
I avoided encryption before for exactly that reason (requiring a password to boot). If I lose the phone I want the person that found/stole it to be able to at least boot it. if the person is not a thief there's a contact number so they can call me to give it back. if he/she's a thief well, as long as it's on I can call it, track it, wipe it. even brick it.
by not being able to boot it, the chances of getting it back are 0 if the battery dies or is dead!
http://readwrite.com/2014/10/28/google-android-lollipop-encryption-issues
there isn't much info out there about it.
Click to expand...
Click to collapse
Sorry for OT, but how can you remotely brick your phone? Just curious in case I ever need to. Don't live in the best of neighborhoods. I can remote wipe, track, take pics. The normal lost/stolen stuff, but I haven't heard of remotely bricking a phone ever.
Nexus 5 still looking to be encrypted
Only a temp fix---Both my Nexus 7, and Nexus 5 just started asked to be encrypted again....
This is still a problem with Lollipop
thegasmaster said:
I did what was stated below and it worked....
1. reflashed,
2. locked bootloader
3. created lock pin
4. encrypted, THEN
5. added MDM control (MAAS360) and exchange email.
It seems to work OK now.
Thanks!
Click to expand...
Click to collapse
wipe efs partition (I do have a backup on my computer) and the phone is no longer a phone.
Just to be clear, you can enable encryption on Android 5.0, and it will not force you to lock the phone. (Like the PIN screen and boot lock). When you buy a Nexus 6/9 the data partition is encrypted but there's no lock set. The following is from this article;
First, the encryption doesn't help much if you haven't set a passcode. Ludwig said studies have shown that roughly have of users don't set passcodes on their devices, largely because they find it inconvenient to keep entering them dozens of times a day. Lollipop will still encrypt your data, but it will also automatically decrypt it in normal use. So if you don't have a passcode, much of your information will be available to anyone who picks up your phone.
Click to expand...
Click to collapse
So if you've enabled encryption, and gone through the process, you're phone data partition is encrypted. It's just not locked down until you use some kind of phone lock too. BTW, the article goes on to describe the limited usefulness of having an encrypted data partition and no phone lock;
Lollipop's encryption still offers some limited protection even under those circumstances—for instance, by protecting stored data against anyone who tries to read it directly from the phone's memory. That could shield user passwords and other sensitive data from attackers.
Click to expand...
Click to collapse
As to why Exchange policies don't see the phone as encrypted is probably due to another issue.
Setting PIN to be required at startup after encryption possible fix
I now have my Nexus 5 & 7 working with exchange on Lollipop using this-
1. Reflashed Lollipop
2. Let phone reinstall all my apps
3. Locked bootloader.
4. Set a screen lock PIN
5. Encrypt phone
6. Set screen lock PIN to be required on start up (this was missing before!)
7. Installed MDM control via Mass360-all policies look to be met, including encryption
8. Installed my exchange account via Gmail
//code.google.com/p/android/issues/detail?id=79342
Updated thread with solution
---
* It used to be that when I did a reboot or shutdown and restart, I would have to enter a password before the system fully started.
* But now the phone boots into the phone without putting in my password. I can reboot the phone and it will boot all the way to the Lock screen, and I can unlock the lock screen with my fingerprint or my backup password.
* I am concerned that somehow my device is either no longer encrypted or that there is some setting which has stored the boot password.
--
Solution :
For those of you who find they have this problem and have not solved it, I found a solution that works, related to a bug (feature?) in Accessibility.
Apologies if this was suggested further in the thread, and that I'm replying to an old post. But I recently had this problem and figured out a solution.
- Accessibility was enabled and for some reason this cached the boot password. So- when I removed the app (rights) and turned off accessibility, and changed (reset/reentered) the password in security settings... On next boot the phone correctly asked me for password.
YMMV.
subs said:
I posted this elsewhere... But I'm having the same problem. Any thoughts? I can post more details, but don't want to repost this everywhere that I see people having the same unresolved problem.
---
* It used to be that when I did a reboot or shutdown and restart, I would have to enter a password before the system fully started.
* But now the phone boots into the phone without putting in my password. I can reboot the phone and it will boot all the way to the Lock screen, and I can unlock the lock screen with my fingerprint or my backup password.
* I am concerned that somehow my device is either no longer encrypted or that there is some setting which has stored the boot password.
Click to expand...
Click to collapse
Hi, please try not to bump threads almost a year old. I realise that it might have taken you a while to actually reach this thread, but hear me out.
Opening a new thread is always better, since software versions, features and devices are most likely different, along with different device usage habits/users.
You say you're having "the same problem"... as.. who exactly? There's a bunch of different specific "issues" that relate to encryption. Be specific.
For instance, you mentioning fingerprint sensor leads me to presume that you are not using a Nexus 5.
Sent from my Nexus 10 using Tapatalk
We are in quite a unique situation here. Our Optimus G phone screen cracked while abroad and it was a month before I received and changed the digitizer screen. Now everything works well but she changed her pin code before it broke and now can't remember it. Anyways, wifi is turned off, mobile data is turned off . The screen is locked out and can't connect to google account because of no data.
I have been trying for days to get it fixed without a hard reset. She has very important files on the phone that we need off. I attempted ADB but with usb debugging (probably) disabled it isn't listed under adb devices in cmd prompt.
Is there anything at all that I can try?
Thanks in advance
Did the PIN code get lost?
techboy411 said:
Did the PIN code get lost?
Click to expand...
Click to collapse
I have no idea, we've tried over a hundred pin codes and none have worked, is it possible she never made a pin code?
Anyways, we have sent the phone back to her family in Korea to try and get a service center to unlock it.
If she didn't make a PIN, why the heck is the PIN entry screen showing?
Hey!
It's my first post here so it this isn't the best place for such a question then by all means mods pls move the thread to where it should be
Basically, where I'm currently living (Brazil), things tend to get pretty violent and phone thefts are very common. Now the thing is, if it's an iPhone usually the thieves just throw it away, as once it's locked it becomes useless. When it comes to Android though, some of them will dig deep trying to access your info like pictures, passwords, bank information, among other things. They even manage to break IMEI locks and stuff. I got my S5 stolen recently and the information theft part put me through hell. Yet, I'd much rather have an S8+ then any other iPhone currently, so my question is how could I completely theft proof it?
I'm not really worried about them restoring the phone and reselling it, more about them accessing the data inside of it. I know the SD card can be protected through cryptography (although would accept "stronger" tips if there are any). When it comes to apps, aside from the basics of trusting what you install and stuff, are apps like Cerberus, Knox 2.0, or other Samsung features I'm not aware of, any good against someone who knows what they're doing? Is there a way to disable airplane mode or power offs? Also what is probably my strongest concern: is there a way to completely not allow system changes through a computer, like the one that removes the lock screen?
Being a programmer and computer science undergrad student (although not specializing in security nor mobile), I'd have no problem if the solutions would involve some coding or tweaking, just as long as they prove to be effective.
So, would you guys have any tips on how to completely secure the data given those concerns?
The sd card can be Encrypted and if you have a password lock (fingerprint irsi etc...) then it will ask for that before it will unlock the phone.
Also they have a remote wipe. You can log i to google and remote wipe your phone when you found out its been stolen.
You can set the phone to require a password to decrypt it when it's restarted. You can encrypt the SD card too. You can set it to lock instantly when the screen turns off. And you can use only a password to unlock it (no biometrics), which is the most secure option (if you use a suitable password). Finally, you can set the phone so that you can wipe it remotely, or to wipe itself after a number of consecutive incorrect password attempts. But even without the last two measures, your data will be unreadable without your password.
Unfortunately, though, if thieves are violent enough, they may be able to coerce you into divulging the password. If they succeed, they have full access to your phone.
Gary02468 said:
You can set the phone to require a password to decrypt it when it's restarted. You can encrypt the SD card too. You can set it to lock instantly when the screen turns off. And you can use only a password to unlock it (no biometrics), which is the most secure option (if you use a suitable password). Finally, you can set the phone so that you can wipe it remotely, or to wipe itself after a number of consecutive incorrect password attempts. But even without the last two measures, your data will be unreadable without your password.
Unfortunately, though, if thieves are violent enough, they may be able to coerce you into divulging the password. If they succeed, they have full access to your phone.
Click to expand...
Click to collapse
What about stuff like that Dr. Fone Toolkit that supposedly removes the lock screen? From the quick look I took it seems it somehow patches the Android on the phone to remove the lock screen. Is there some sort of system encryption/lock to avoid that kind of stuff when connected to a computer?
xile6 said:
The sd card can be Encrypted and if you have a password lock (fingerprint irsi etc...) then it will ask for that before it will unlock the phone.
Also they have a remote wipe. You can log i to google and remote wipe your phone when you found out its been stolen.
Click to expand...
Click to collapse
Usually they just put it on airplane mode though, so google remote wipe is useless... Which is why I was looking for more of an offline fix through cryptography and such
I use smart Lockscreen protector to prevent somebody putting my phone to airline mode or shutting it down ( It won't help phones with removable battery)
If you have the phone encrypted and have the require pin on boot set. And you have the Qualcomm version that is locked down you have nothing to worry about.
Even the iPhone 7 has been jail broken or rooted the S8 with the Qualcomm chip is one of only a few phones that have not been hacked. It's actually WAY more secure than an iPhone.
lvrma said:
What about stuff like that Dr. Fone Toolkit that supposedly removes the lock screen? From the quick look I took it seems it somehow patches the Android on the phone to remove the lock screen. Is there some sort of system encryption/lock to avoid that kind of stuff when connected to a computer?
Click to expand...
Click to collapse
The phone is completely encrypted, so if you set it to require a password to restart and to turn the screen back on, then its contents are unreadable without the password regardless of how you connect to it.
lvrma said:
...
Usually they just put it on airplane mode though, so google remote wipe is useless... Which is why I was looking for more of an offline fix through cryptography and such
Click to expand...
Click to collapse
If you have a lock screen set you can lock the status of your phone(wifi state, airplane mode, power settings). This way you have to unlock it to toggle these modes.
I just ran across this, some good advice.
http://thedroidguy.com/2017/04/setu...security-features-tutorials-1071462#Tutorial1
lvrma said:
What about stuff like that Dr. Fone Toolkit that supposedly removes the lock screen? From the quick look I took it seems it somehow patches the Android on the phone to remove the lock screen. Is there some sort of system encryption/lock to avoid that kind of stuff when connected to a computer?
Click to expand...
Click to collapse
Like you, I'm interested with this topic, but unlike you, I would like the theief to have a useless phone if they cant unlock it. So that they would think twice the next time they want to steal an android. Else they would just continue stealing since you just put the phone on download mode, connect to a computer and root it.
About your question. Isnt disabling usb debugging mode on developer option block that risk? Also in my note 4, enabling knox will prevent your device from being rooted, at least thats what i understand from the description. i wonder where it is in s8.
speaking of knox, s8 has "Secure folder". its like a secured environment within a phone. Everything you put in here will be protected by knox. Apps, accounts, files, etc. And it would ask for another security to access it(pattern/pin/password).
lvrma said:
Usually they just put it on airplane mode though, so google remote wipe is useless... Which is why I was looking for more of an offline fix through cryptography and such
Click to expand...
Click to collapse
you mentioned cerberus app, it has a function than can wipe device memory and wipe sd card via SMS command. so if you are fast enough, while the thief is running away and before he pulls out your sim card from the phone, you can send an sms command to wipe data.
Since you mentioned you are a programmer, this may be interesting to you, locking download mode and recovery mode on android to prevent thief from flashing hack to your phone. but this require a bit of patience if android isnt your forte.
https://ge0n0sis.github.io/posts/20...-mode-using-an-undocumented-feature-of-aboot/
BratPAQ said:
Like you, I'm interested with this topic, but unlike you, I would like the theief to have a useless phone if they cant unlock it. So that they would think twice the next time they want to steal an android. Else they would just continue stealing since you just put the phone on download mode, connect to a computer and root it.
About your question. Isnt disabling usb debugging mode on developer option block that risk? Also in my note 4, enabling knox will prevent your device from being rooted, at least thats what i understand from the description. i wonder where it is in s8.
speaking of knox, s8 has "Secure folder". its like a secured environment within a phone. Everything you put in here will be protected by knox. Apps, accounts, files, etc. And it would ask for another security to access it(pattern/pin/password).
you mentioned cerberus app, it has a function than can wipe device memory and wipe sd card via SMS command. so if you are fast enough, while the thief is running away and before he pulls out your sim card from the phone, you can send an sms command to wipe data.
Since you mentioned you are a programmer, this may be interesting to you, locking download mode and recovery mode on android to prevent thief from flashing hack to your phone. but this require a bit of patience if android isnt your forte.
https://ge0n0sis.github.io/posts/20...-mode-using-an-undocumented-feature-of-aboot/
Click to expand...
Click to collapse
Don't put your phone anywhere besides your pocket. Get a cover that makes it look like as different phone with a cracked screen.
the easiest way to encrypt sd and phone, enable adoptable storage.
cantenna said:
the easiest way to encrypt sd and phone, enable adoptable storage.
Click to expand...
Click to collapse
How is that easier than just selecting the Settings options to encrypt the SD card and to require a password to unlock upon restart?
---------- Post added at 06:08 AM ---------- Previous post was at 05:11 AM ----------
lvrma said:
Usually they just put it on airplane mode though, so google remote wipe is useless[.] Which is why I was looking for more of an offline fix through cryptography and such
Click to expand...
Click to collapse
Yes, and even without airplane mode, they can physically enclose the phone to block all electronic signals. Encrypting the phone (and SD card), using a secure password as the sole unlock method, affords the strongest protection against all attacks (except coercing the password from you).
Gary02468 said:
How is that easier than just selecting the Settings options to encrypt the SD card and to require a password to unlock upon restart?
---------- Post added at 06:08 AM ---------- Previous post was at 05:11 AM ----------
Yes, and even without airplane mode, they can physically enclose the phone to block all electronic signals. Encrypting the phone (and SD card), using a secure password as the sole unlock method, affords the strongest protection against all attacks (except coercing the password from you).
Click to expand...
Click to collapse
oh yea, may bad, i often assume everyone on xda is here because there interested in unlocked boot loaders, root and custom kernels. My recomindation applies only to people who have unlocked pandor's box only.
the method of encyption you suggested the isnt availble for users like me but we can enable adoptable storage which does encrypt the system by other means and it is compatible with root, etc
dynospectrum said:
Don't put your phone anywhere besides your pocket. Get a cover that makes it look like as different phone with a cracked screen.
Click to expand...
Click to collapse
Where can you get/ how can you make such a cover?
Also sometimes when I'm in bad Areas, I go to developer options and turn on some of the screen update stuff, so it flashes the screen purple a lot and make it look messed up.
Hi, My wife dropped her P30 and now the screen is broken. She has a new phone as the contract was up anyway, but I would like to try and get acess to the device somehow to retrieve some data. The screen is just black - no interaction at all. There is a passcode on the phone as well which was unlocked via fingerprint or code.
Is there any software that will allow me to mirror the phone and access it? All the software I've tried so far wants you to install an app on the device itself which is obviously impossible.
Any ideas?
Thanks
replace the screen, is about the only option.
a phone repair center may be able to recover the data with a spare screen if they have one available to boot into the phone, obviously passcode etc will be needed to access the data. even hisuite will need the phone to be unlocked before any backup is possible.