Hi, My wife dropped her P30 and now the screen is broken. She has a new phone as the contract was up anyway, but I would like to try and get acess to the device somehow to retrieve some data. The screen is just black - no interaction at all. There is a passcode on the phone as well which was unlocked via fingerprint or code.
Is there any software that will allow me to mirror the phone and access it? All the software I've tried so far wants you to install an app on the device itself which is obviously impossible.
Any ideas?
Thanks
replace the screen, is about the only option.
a phone repair center may be able to recover the data with a spare screen if they have one available to boot into the phone, obviously passcode etc will be needed to access the data. even hisuite will need the phone to be unlocked before any backup is possible.
Related
Hi there.
I have a Sony D6603 where the screen has been broken. The phone starts up and you can feel it responding to commands, the screen backlight comes on but no text etc
My problem is this. The phone was stolen last month but a tip off allowed me to get it back. We know the culprit but he keeps demanding the phone back as he has important data on it. We said no we would give it to police. However the police say they cannot go thru the phone and that I need to get the data off to show them. This culprit is so desperate for the phone that he attempted to break in the house to steal the phone back!
Problems -
When connected to computer, it shows the phone as a drive but is blank
No way to turn USB debugging on (Is there a way of using some sort of recovery to get files off even though I cannot access the debugging screen to turn it on?
This is very important so any help will be appriciated :good:
This is hilarious
Have you tried enabling File transfer after plugging your phone in? The phone is shown bank when file transfer is not enabled.
1974darrenh said:
Hi there.
I have a Sony D6603 where the screen has been broken. The phone starts up and you can feel it responding to commands, the screen backlight comes on but no text etc
My problem is this. The phone was stolen last month but a tip off allowed me to get it back. We know the culprit but he keeps demanding the phone back as he has important data on it. We said no we would give it to police. However the police say they cannot go thru the phone and that I need to get the data off to show them. This culprit is so desperate for the phone that he attempted to break in the house to steal the phone back!
Problems -
When connected to computer, it shows the phone as a drive but is blank
No way to turn USB debugging on (Is there a way of using some sort of recovery to get files off even though I cannot access the debugging screen to turn it on?
This is very important so any help will be appriciated :good:
Click to expand...
Click to collapse
Can't you film yourself doing a factory reset then suggest they sue you for losing data on your phone whilst it was stolen.
I have actually had to do this with a Z3 with a dead screen. If it is encrypted however you will have no luck so don't even try as it will force a factory reset and you lose everything.
Use this to install TWRP recovery: http://forum.xda-developers.com/z3/general/recovery-root-mm-575-291-lb-t3435214
Follow the OP exactly and you will have recovery.
Boot to recovery (when rebooting press the down volume key at the first green light) and then use adb (TWRP now has this) to command TWRP to commence a data backup: http://www.pocketables.com/2014/10/using-twrps-new-adb-interface.html
(or if you can just extract the data with adb directly this will also work, but I don't see it as a command.)
As far as I know if you use flashtool and TWRP you won't need to use the screen and with TWRP's adb interface you should have more luck getting the data.
Good luck - careful when you get the data that you don't break any weird laws for looking at it. Might be a breach of his privacy blah blah. Anyway he's very stupid for using a stolen phone for sensitive data....
Alright, so I just recently broke my phone so that my screen is completely black and won't respond to any touch. I have quite a few photos that I am trying to recover and transfer to my laptop, but can't do most obvious ways because of said screen damage. I had a friend suggest ADB but have no clue how to use it. Anyone have any ideas?
There are solutions, but they are not free
You can use a data recovery tool to install on your PC and access your phone through it. However, most of these tools cost.
Do NOT use Dr Fone or similar tools, they just wreck the OS
If you had lockscreen security enabled on the phone you would need some way to unlock it before copying via USB worked
If they're that important, get the screen fixed
Smart Switch might be able to make a backup but it's not very good
So here's the story: My son managed to drop his Mi Mix 3 (once again, for the 500th time?) and the screen shattered, black screen, no digitizer anymore. Of course there is GBs of important data (mainly pictures) that need to be saved. Yes, he uses Google Drive, but for whatever reason he can see only a fraction of his files there. Guess who now has the duty to recover the files?
What I have tried up until now:
- the most obvious: connect phone to Mac and run Android file transfer -> Phone is not in MTP or PTP mode, connecting USB goes per default just into charging mode
- Try to use adb to pull the files-> ADB debugging is not activated
- Try to go into fastboot and boot TWRP from there to recover -> Bootloader is locked, so no booting into TWRP or flashing anything
- Try to connect Phone to my USB-C dockingstation (aka OTG)-> did not work, black screen, no nothing
Besides the screen there seems to be more broken. I tried to call his number, but you just get message from the service provider "not available", as if the phone would be off (his SIM has no PIN, so this is not the problem here)... also checked my router to see if the phone is in my wifi (which it usually is), but also nothing.
Thought about replacing the screen, but seeing the prices for replacement screens and given the fact that there might be more defective parts, not an option anymore.
Looked around for some "special" data recovery programs, but there seems to be only halfworking crap (works not beyond Android 8, needs to have ADB enabled, needs to be rooted, ...).
The only option I currently see is sending the phone to some specialized data recovery company, who claim they could even go as far as desoldering the chips to recover data from there... but this is also horrendously expensive.
Did I already try anything possible? Does somebody here may have another idea what to try? Would appreciate any idea.
More than 100 views and not even a hint?
cdfs said:
More than 100 views and not even a hint?
Click to expand...
Click to collapse
No hint because unfortunately there's no work around.
No adb means you can't do much with it.
Your only option is to replace the sceeen, and since you're worried that might be other defective parts your only and safe option is to open the device and take a look your self. I will give you a link to a OEM screen replacement (with frame) it will make it much easier for you to replace. https://www.witrigs.com/oem-screen-replacement-with-frame-for-xiaomi-mi-mix-3-black
Goodluck.
If google asistant recognize your voice and if you already added your phone to your teamviewer account, you can start teamviewer quicksupport from phone and connect via teamviewer from your computer and you can use the phone..
@asgz No google assistant enabled and no teamviewer, but thanks for pointing out this possibility @RubbaBand thanks for the link, but $146 + the work to replace without even knowing if I can properly boot afterwards... So it seems I tried everything one can do without access to some special equipment. My son needs to take the decision if he wants to send the device to a specialised company and put money on them or say good by to the data.
cdfs said:
@asgz No google assistant enabled and no teamviewer, but thanks for pointing out this possibility @RubbaBand thanks for the link, but $146 + the work to replace without even knowing if I can properly boot afterwards... So it seems I tried everything one can do without access to some special equipment. My son needs to take the decision if he wants to send the device to a specialised company and put money on them or say good by to the data.
Click to expand...
Click to collapse
If you watch YouTube videos on how to replace the screen you will see it's easy especially frame. Plus if you order the screen I sent you you can try booting the device by connecting it to the device without installing it. Do not break the warranty seal or remove the protective covering so you can return it to the company if the device doesn't boot by claiming it's defective or it's not for the device you want.
Regards.
It may be late, but does the wireless pad recognize the device while charging?
So a bit of a conundrum, my sisters Samsung ZFlip3 has had some screen damage, and the bottom half of the screen has stopped working this morning so we are unable to unlock the phone.
Due to this we are unable to use Samsung smart switch but need to be able to unlock the phone to allow the smart switch to start.
Tried to use the ADB tool however, even though Windows detects the phone, the ADB tool cannot "see" the device, which I'm guessing is because the screen cannot be unlocked after a restart.
The Samsung Remote unlocking is not activated so cant backup using the Samsung "Find my phone" web app.
Can access Recovery mode fine, so not sure if anything can be done using that?
Any advice would be appreciated.
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
BredzProh said:
Did you try Google's Find my Phone too?
You could only wipe it from Recovery but it will still ask for the last used PIN or Google Account password, so not a solution either.
Another solutiom would be connecting an external mouse and writing the PIN by memory or casting the phone screen on another screen.
Click to expand...
Click to collapse
Thanks for that suggestion, not sure why I didn't think of that myself. The usb keyboard trick worked like a charm! Currently backing up the device!
Thanks again!
I'm glad everything worked out in the end
Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Yolco said:
Today my phone felt down totally flat. The screen hits the floor directly.
It carries a protector above the screen, and apparently it is the only part that broke down
The screen seems to be in perfect status.
But the problem is screen is not working. None light is shown, and no reaction is performed.
If I touch the power button during 20s, the phone vibrates and it seems to be restarted.
When I connect the charger, the led works fine. Although no sound is played.
I would like to repair the phone, but at least (and this is important) I need to download all the data to the PC.
Question: is there any way to access to the data in the phone without having the screen available?
PHONE: MI9
OS: MIUI12.5
Click to expand...
Click to collapse
If you did not USB debugging enabled in system settings before the screen broke, you will not be able retrieve your data. Now that your screen is broken, there is no way for you to enable USB debugging in order to retrieve your data.
Your options are:
1) repair the screen so you can retrieve your data.
2) forget about your data and get a new device.
Live and learn. I keep USB debugging enabled on all my devices for this very reason.
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Yolco said:
I found that I can retrieved my data thanks to custom recovery. I had a bit of lucky because with adb, data can be retrieved trhough custom recovery.
Usually, I have USB debugging activated but this time it was not activated as from last ROM update it is deactivated by default.
Now, I will deassembly the phone just to understand which is the root cause as touch sensor is working fine. So I need to understand if the problem comes from the screen or in the worst-case from connectors or PCB. In this last case I would need to get a new device, and I would like to keep this one for a few more time, even when there is no more OS update.
Click to expand...
Click to collapse
I was going to suggest that but wasn't sure you would actually be able to install it or even if a custom recovery existed for your device since you didn't post what model you have. Also, if you had needed to unlock your bootloader to flash a custom recovery, unlocking the bootloader would have wiped your data.
Yes, you were lucky, most users in this condition are screwed out of recovering their data.