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I really wanted to love this phone,I loved how it looked, read all the reviews and then.. I did the initial set up downloading all my apps,it froze multiple times, had to reboot,apps keep crashing,the app drawer keeps disappearing and then showing back up..and the LAG, where do I start? My spare back up a ZTE ZMAX runs better than this phone. I factory reset and still the same issue ! The screen freezes at random times throughout the day. After a week with it,I'm done! I just purchased a Asus Zenfone 2, which was my other choice,hopefully I'll have better luck. I don't know if I got a dud,or if other people have had better experiences but for me I can't keep a phone that I have to restart multiple times a day just to use and then even then still runs slowwwww.....
tkmcguire1 said:
I really wanted to love this phone,I loved how it looked, read all the reviews and then.. I did the initial set up downloading all my apps,it froze multiple times, had to reboot,apps keep crashing,the app drawer keeps disappearing and then showing back up..and the LAG, where do I start? My spare back up a ZTE ZMAX runs better than this phone. I factory reset and still the same issue ! The screen freezes at random times throughout the day. After a week with it,I'm done! I just purchased a Asus Zenfone 2, which was my other choice,hopefully I'll have better luck. I don't know if I got a dud,or if other people have had better experiences but for me I can't keep a phone that I have to restart multiple times a day just to use and then even then still runs slowwwww.....
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Click to collapse
You should try exchanging it for a new one first. Sounds like you just got a bad unit. I have very few issues with my unit. I would try a new one and if that doesn't work out then get the ZF2.
Shodan5150 said:
You should try exchanging it for a new one first. Sounds like you just got a bad unit. I have very few issues with my unit. I would try a new one and if that doesn't work out then get the ZF2.
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Same sentiments here - it does look like you were unlucky and got a bad unit. I am not going to say this is the best phone money can buy - but after more than two weeks of usage - I have not had any of the symptoms you are describing. App loading for me has certainly been slow - but that is pretty much the only performance problem I have had. No freezing or crashing - at all. And for the past week, the double tap issues has disappeared as well.
One thing - if you experienced freezing when updating all the apps during initial setup - that is a common problem I have faced with other devices and ROMs as well - and can be fixed by clearing cache and data on Play Services - and other Google apps.
I can't say i've had any issues with this phone other than the double tap to wake not working at random times. I paid $200 on preorder so i can't complain for the price. After coming from a GalaXY SII, this phone is great. Now I only wish someone would figure out how to root it. That and I wish Alcatel would update it to 5.1 but i'm not holding my breath for that one.
I agree. I have tried to enjoy the phone mainly because of the awesome speakers. But mine freezes and lags too bad to continue. It takes apps 5-10 seconds to load every time. I am done.
Which apps? I just tested 12 random apps and while it is on the slow side, on average I'm getting about 3.5 seconds to open an app. Slacker radio was the longest at almost six seconds but it took at least that long on my HTC one m7. Also at what points does the phone freeze? Have you tried a factory reset? I haven't had a single freeze on mine, as others suggested maybe you got a bad one.
No freezes here.
Apps load a little slow but never more than a couple of seconds.
hopefully when sources are released, things will improve.
I didn't have any of those issues. Just return it to Amazon and get a new one, their customer care is excellent.
same issue
I've the exact same issue as you experienced : app diseapearing, lock screen disapearing, app crash...
How did you solved this ?
Thks a lot
This problem is not only happening with my Edge, but for several Note 4 users I know as well. Even my 10.1 2014 edition tablet started cutting off. After not knowing what was happening I just happened to look at the reviews for a couple of apps that updated on their own within the past month. Go look at the google play services app reviews. Almost everything that is going wrong with my phone is described in the (lengthy) negative comments regarding the newest update. Lagging, cut offs...the works.
My phone shows me in the neighborhood of 20 percent. I'm on the phone with 25% and the phone cuts off. I play a youtube video and 2 second later the phone cuts off. But it is not a regular cut off like a standard recharge, it goes in to a perpetual boot loop of on and off until I put it in charge mode. Sometimes it is actually at zero percent but more often than not there is 15% there but the thing just cuts off. This is super annoying and crippling my phone experience. I have not seen an article yet (it was two weeks ago I really checked) to see if an android source picked up the story but the Google play services app commentary is virtually all 1 stars and complaints. Does anyone know of a fix for this? This has got to be addressed.
Note: this post was taken from another tread. However, it did not focus on my particular issue.
so my galaxy s7 phone did it recently
exactly after one year warranty just expired the phone became painfully slow
it was a brand new phone sent from samsung as a replacement for my broken phone replaced under warranty
had zero problems for a whole year and i mean zero like no issues with speed or freezing at all
never dropped or dipped in the water to test the water resistance
always in a case since day one. no crazy apps. actually same exact apps that i have on all my phones.
no new apps were installed before slowdown
i already deleted some apps. cleaned up app cache individually and reset cache from boot screen
tested in safe mode and still slow
im not sure if the update was installed recently or not but the slowdown happened about 2 months ago. was there a tmobile update at that time?
im not really sure.
but this is the third phone that did this.
galaxy s5 that i also bought brand new for a year was well maintained and had no problems
that phone actually started lagging really bad and shutting down multiple times a week or restarting....
before that galaxy s3 did same thing. after exactly a year it became ridiculously slow for absolutely no reason
i install all the apps i use right out of the box. change all the settings to what i want and dont really make any changes after and it usually very stable for about a year
is there an app that i can use to troubleshoot?
or an app that will show me what component is slowing down the system in real time?
obviously something is slowing down the OS, theres gotta be an app that can trace the faulty app or file or component
i cant be the only one who noticed that
is there really no way to pinpoint what is slowing down the phone?
why do i have to reset everything every time it gets slow
isnt there an app that can diagnose what is loading up the system?
this phone is painfully slow suddenly with no apparent reason
Have you been able to view the CPU activity and the RAM allocation?
I am not sure how to do this, but if possible, it might reveal what is happening.
I would try disabling some of the applications one by one. First suspects would be:
1. Facebook
2. Google Play Store.
3. Youtube.
Disable one, then try the phone. If still the same, disable second and try etc.
Jim.
How is your device storage. Once you use more then 50% device storage android starts to lag. It's an issue with the OS.
device storage has always been about the same since brand new. which is about 80% on average.
doesnt safe mode disable all non stock apps? i tried safe mode with same result
windows has a resource monitor that helps alot but i dont know if android has any monitoring app that could help troubleshoot this
Samsung devices are known for getting laggy over time, try a different phone next time, in the meantime, do a factory reset and start fresh.
fuzzysig said:
device storage .......................... about 80% on average.
............................................
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This is very suspect to me, but I am only a beginner.
Given zelendel's post about (re 50%), I would investigate further. Did you note his credentials?
What does all that data consist of?
What is the total storage capacity of the phone?
Perhaps some of that storage capacity is used as "swap" memory? Just guessing...........I am extrapolating Linux terminology here.
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
fuzzysig said:
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
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Depending on the amount of storage in your device that could be a lot.
Resetting the device wipes things. You really can't find an issue if the only issue is storage space. So here is a test. Remove stuff from your device. Give yourself a clean start and then go from there. Adding stuff slowly until it slows down.
I have had dozens of devices and the only time they ever got slow was due to getting low on phone storage.
This even encludes a 5 year old Samsung that I have that is as fast as the day I got it. Mind you there is nothing on it but some games for a kid. I even disabled all of Samsungs crap they install that slows a device down.
Could also be stuff acting up in the background
Run a log cat and see if anything is hanging.
cool thanks ill try that
got my internal memory to under 50%
reset cache again
deleted few apps and moved alot of them to SD card and cleared cache for those too
heres exactly whats happening
theres a delay for every action
2 wifi seems to drop in and out now since it got slow
3 facebook and browser wouldnt load anything on wifi
but as soon as i switch to data it works
i have to restart the phone alot now and close all apps multiple times a day to get them to work
also running safe mode had no effect on speed
i dont know when the last update was from tmobile but it might have been due to crappy update im not sure at this point
i got the phone last end of summer and it worked flawlessly every single day up until last 2 months exactly when warranty expired
how does samsung find faulty hardware when i send it in for service?
do they use an app?
ok this is getting ridiculous.
the phone wen to complete ****
facebook doesnt load posts unless i restert it by closing the app
phone just feels very slow overall.
constantly lags hangs. and in general just completely crappy performance slowly degrading.
i dont know why suddenly it started happening just like my last 3 phones
after about a year theres always a sudden decrease in performance and things start bugging and lagging etc
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Sorry to read that you are still having this problem Fuzzysig.
Did you try any of the suggestions in my post #4 and/or in Zelendel's post #10?
If so, which ones did you try and what resulted from those changes?
fuzzysig said:
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
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Hi, I was a Samsung user too and faced the same problem.
I went through various threads which gave me multiple solutions: rooting, removing bloatware, cpu monitoring and many more.
None of that worked. The phone was so slow that it was not usable.
Ultimately I had to throw it and buy another phone.
Then I noticed this is not just me, all Samsung users face the same problem even the flagship users.
I swear I'll never buy a Samsung phone and never let anyone buy one.
I know there are memory management issues with this phone; what I'm not sure though is if the behavior I'm experiencing is just a manifestation of this well-known problem or another issue.
Since I got the phone a month ago, after some period of use after rebooting, simple actions like switching between two apps can cause the phone to hang for a long time - usually 20 or 30 seconds. The phone isn't completely hung - I can still go back to the home screen, and do some things, but whatever app I tried to switch to will be non-responsive for this whole time. Eventually, it will just start working again.
Other times, typing using the google keyboard will get stuck - that is, I can still type, but nothing shows up in the field where the text should appear. After a while it will suddenly "catch up" and everything I typed appears.
These two issues both seem to start happening around the same time, so it seems memory use related, but the amount of time involved seems very excessive for swapping.
I can fix this just by rebooting, but it always comes back after a while. I suspect it's related to how many different apps I've loaded and not just time of use, though, since sometimes it won't happen for a day or two, but it always happens again at some point.
I removed a bunch of apps that were migrated from my old phone (a Motorola Z Force), too, to try to eliminate a badly-behaving app, but I never had any issues like this on that phone, and it didn't make any difference.
Is anyone else experiencing this? Or does it sound like a possible hardware problem? I don't want to swap the phone unless it's clear this is abnormal behavior. Thanks.
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
samnada said:
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
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I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
jamtre said:
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
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Maybe check the temp when it's stalling. This app might show something: https://play.google.com/store/apps/details?id=com.glgjing.stark&hl=en_US
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
mrchuckfl said:
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
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Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
jamtre said:
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
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I have have been on Google phones since Nexus 4 and upgrading like a good consumer every year.
Like yourself I am not doing anything crazy and have the run of the mill stuff like FB, Snap, kik, Whatsapp and IG. The only thing out of the ordinary I have on the phone is Cerberus and BlackBerry email.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
mrchuckfl said:
I have the exact same issue as OP describes.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
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Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
jamtre said:
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
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I've been having exactly the same issues for the last couple of days. Have just done a factory reset but the problem persists. The biggest issue is that when the phone is locked it seems to freeze as well and takes about 15-20 secs to unlock. Also if you phone it while its locked (and frozen) the incoming call isn't acknowledged (no ringing !) until after its unfrozen. Looks like I may have to return it and get a different phone !
Mike
More than a few people have been having issues with their Pixel 3, but I've yet to experience a single issue with memory management or slowdowns. In fact, I've found the Pixel 3 to be a far smoother UI than the iPhone X on the newest versions of iOS. Maybe I got lucky, but I'm more inclined to think it's about use. Just like my desktop operating system, I start from scratch every time I do a reformat, reset, or upgrade of a device. I can see there being issues with migrating old data. I'm also a fairly light app user; I've got around 100 apps in my drawer, most of which are Google apps or banking apps. Are the people experiencing these slowdowns installing a lot of things or running more resource intensive apps like Facebook? Not to say you shouldn't be able to do that with your phone, but I'm curious how behavior differs in our situations.
Feb update?
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
jamtre said:
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
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Maybe I should give Pixel 3 a try. Tried P3 twice since October and it was a phenomenal laggy mess specially under load ... My Pixel 2 had its ups and downs, specially with the Pie release. Took them 3-4 months to 'get it right' so I'd expect Pixel 3 to be no different.
I was experiencing some lag and short freeze (2 to 7/8 seconds) with my pixel after the latest update.
I tried a factory reset with little hope but it seems it did the trick for me. No issues ever since.
Since Android 10 dropped, if anyone notices any bugs or issues I figured it would be good to make a thread about them. Been using Android 10 since it dropped, and one issue that I have noticed is my signal is more sloppy and inconsistent which may be a radio issue. I am using Sprint, but the signal has been more spotty and the reception overall has declined.
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
omky_b4u said:
Biggest issue, battery drained so fast after update. Standby mode eat up more juice compare to Android 9. 9 was giving me 6-7 hrs SOT now it's just about 3-4 hrs SOT. Few apps which were using battery percentage half of it's usage time now using double battery.look like apps are not yet optimized for Android 10.
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I've had that too, but it's not too significant, and i wouldn't worry about it for the first few days while things optimize but i also noticed slight battery drain.
Been trying to update the signals. The radio is definitely having issues for my carrier.
Pixel 3 in the Call Application, my screen goes black after call in connected and I can't seem to get the screen to become active again until call is over and I hit the power button twice. This just started after an OTA update to 10...
I updated to 10 OTA and since updating my wifi calling isn't working. Whenever I try to toggle it, it just says that it's unavailable and to try again later. I haven't performed a factory reset because it's always such a pain to do that (especially with all the accounts I have using 2FA w/ Google Authenticator).
My cell/data reception has also been significantly decreased, according to my little indicator in the notifications.
Anybody else having these issues?
My reception has always been poor with this phone so I cannot confirm our deny that it's worse on Android 10 stable.
However I ota updated from final beta to stable 10 and my phone randomly goes home while I'm using it. Really annoying when having an app open to have the home screen constantly appear.
Personally I'm having between 2 and 3 hours of SOT, and always had those stats on Android 9 too, for very basic using (no calls, no gaming, no videos, slight browsing, few SMS, etc). Hope battery will be much better for the Pixel 4...
I forgot about this. My phone initially also got stuck on the boot screen. I was like oh great here we go. Apparently it's an issue. Android 10 appears to still be in beta mode despite being released as stable.
https://bgr.com/2019/09/05/android-10-update-for-pixel-phones-sensors-bug-explained/amp/
Unbeliavable, how google tries to force you towards its search engine!! I could probably get used to thr new gestures, but not to that notorious search bar!! There is no reason to block all Launchers from working with gestures. I hope somebody will soon hack that!
you are furthering probably biggest bug of Q (not affecting everyone though, but many people)
https://forum.xda-developers.com/pixel-3-xl/how-to/android-10-sensors-bug-t3964904
As I said in another thread, I have not been able to flash the factory image of either the .019 or .020 firmware. I've been doing the method of running the flash.bat file minus "-w" to prevent it from wiping my phone, using the latest SDK Platform Tools and after trying both they both cause a bootloop. My phone will attempt to boot up 2 different times and fail (assuming once for each partition, A & B?) then go back to fastboot mode.
Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
Toronadian said:
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Considering this other major bug with the sensors now not working, I guess holding off may actually a good thing for me for now.
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i would definitively if i were you. not everyone is affected but some are so...
Sensors bug fixed thanks to great teamwork of many members in this forum! Solution available in sensors bug thread!!
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
mikeprius said:
Had no issue with sensors but am stock unrooted since the phone was purchased. From that link it appears it may be a rooting issue. I'm surprised that that it didn't go away though after wiping and reflashing stock images and relocking the bootloader
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Click to collapse
still nobody knows what caused it but according to some users it seems it happened also for people who never modified their phones (people with not unlockable bl)
It's weird, this sensor bug everyone is having i never once had sth like that, flashed the official q factory image from beta 6 via the tool-all-in-one app. What i was thinking is, does the phone have different hardware revisions ? I am with the initial rev and can't tell
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
Hello.
I have the freeze too. Random freezing from the notification. Freezing with the recent app. Sometime black wallpaper with Nova Launcher.
The Q is with bug who don't have the beta or Android 9....
mikeprius said:
Gotten at least 3 random reboots since taking. Anyone else getting periodic recent app switching freezing or random reboots?
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Yes, I've had a few random reboots since updating. It's been happening randomly in Google maps, YouTube, etc. I don't really want to factory reset unless I have to though.
Hey guys here is an android 10 bug on my Verizon pixel 3, when I goto the recent apps and try to clear them they will all get cleared and then when I go back to it they are all still there. Anyone else having this problem?
Im using google Launcher, and when I change the gestures sometime they all clear for good but sometimes they still won't until I restart the phone.