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I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
The issue is real and Google have confirmed it. They've been working on a fix and the official word was an OTA update was going to be released this week:
Just a heads up that our initial tests look good and that we are expecting to send out an OTA within one to two weeks that will resolve the issue. Thanks for your continued patience!
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code.google.com/p/android/issues/detail?id=13674
silfer said:
It always seems to pop up in the forums but it has never happened to me. I've had mine for almost a month now and it all seems to be perfect. No defects with screens or buttons or reboots. Maybe im just lucky...or people with complaints are just louder than ones who are satisfied.
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Click to collapse
Argh. I did not have this problem until yesterday (had the phone since January). Now my phone will reboot right after a call.
apreichner said:
I keep hearing about this unfixed Nexus S reboot bug. I'm curious... is it really so widespread? Or is it only something a few people experience, like the luck of the draw?
I apologize if this question has been asked before. I'm considering buying the phone but can't decide if I should wait.
Click to expand...
Click to collapse
I've had three Nexus S so far. The first one I picked up on dec 16th and didn't get a single reboot on - but the oleophobic coating on the screen was coming off in spots so I swapped it for another unit.
The second unit had issues rebooting. I saw it immediately - it rebooted while sitting on my desk. I could constantly recreate this by streaming audio over BT in my car - every 10-15 minutes it would reboot.
I picked up a mt4g for a few weeks to see if they could sort whether this was a hardware of sw issue (that thing is a brick to hold) and eventually picked up a third Nexus S once they identified it as a SW issue. This device has not rebooted a single time in the 27 days I've had it. I can stream audio and make long calls without an issue.
All three devices have operated with identical configurations. Based on this I'd say that some units are worse than others.
Maybe it's issue with the hardware tolerances and some hardware that falls within the accepted tolerance is not operating as expected and causing kernel panics as a result. This would explain why some have this issue constantly and others rarely or never see it. Perhaps it's something seemingly unrelated that everyone experiencing the reboots has in common. It would be nice if Google weren't so tight lipped about this. Supposedly the OTA will address these issues and moving forward it should be irrelevant.
I get this issue at least 60% of my calls (not that i call much). i have made 4 calls today, and 3 of them my phone rebooted during the proccess.
I am returning this to CW tommorrow for a replacment unit, i love the phone dearly but do not want to be robbed for £429 but not being able to take it back if they do not resolve.
It could be a batch issue, or something i guess, but that's not my job to find that out, that's for the people i paid for the hardware/software
I hope i get another unit, and if not problem free at least i can rely on a warranty, hopefully making sure if google slack on fixing this i can get my money back.
If it fixes soon or the new handsets ok, i can keep this lil beauty of a phone
I've had my SNS since launch. My phones has rebooted on me twice. It was right after playing a 3D game. Right after i exited the game the phone rebooted. Funny though, it hasn't happened again.
I've gone back to using my Desire until Google sort this out. For me, any call above 5 minutes has a 50% chance of rebooting the handset.
The handset (running stock 2.3.2 and un-rooted) will on occasion spontaneously reboot as well. Not good.
It is a bug that seems to be very limited in scope but is very serious for those affected. Personally, I've never had it happen to me or my wife.
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
apreichner said:
Thank you for your replies, they were very helpful. I was keeping up with the OTA Bugfix promised by Google for the Nexus S. Although, that was promised almost 3 weeks ago and still no word from Google since. That's one of the reasons why I came here to ask for advice before I bought the phone. Although I'm curious to see if 2.3.3 resolved the issue. I know the 2.3.3 just lists API changed, but I wouldn't expect them to list bugfixes on a list of API changes.
I think I'm ready to buy the phone and hope for the best. I'll probably just get Best Buy insurance just to be safe.
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Click to collapse
Getting the insurance is definitely the right choice. I hope you enjoy your phone and your stay here!
I get periodic reboots on both my phones.
It is not that noticeable, since it often happens when I am not using the phone and unless I glance at it and see the start animation, I may be unaware of it.
But it has happened during a call as well (couple of times on each phone) and then it is definitely noticeable.
I have this bug... not during phone calls but random reboots. 2-3 a day. I hate it but its tolerable.
Weird, I don't have this bug
If flashing a custom rom, the problem will be solved? Since i am considering if i should get Nexus s later on.
Thanks
hey guys, for those who used the S6 for a week or more, is there any issues? i know some said heat issues and LED...but those are small bugs that can be fixed with a small update...what about lag, stutter?? because you cant judge the performance after a day of use....thats why i want an answer from users that used the device for a week...THANKS
hajyihia said:
hey guys, for those who used the S6 for a week or more, is there any issues? i know some said heat issues and LED...but those are small bugs that can be fixed with a small update...what about lag, stutter?? because you cant judge the performance after a day of use....thats why i want an answer from users that used the device for a week...THANKS
Click to expand...
Click to collapse
everything is perfect with my 64gb T-mobile model except for this battery bug which i am assuming will be fixed when the next update will come out which should be soon i am guessing. nothing wrong with the hardware or software (lag, stutter, app crashing, restarting). The battery bug i hear can be fixed by turning off VoLTE and i think d/c the wifi.
it really is a solid solid phone
chillsen said:
everything is perfect with my 64gb T-mobile model except for this battery bug which i am assuming will be fixed when the next update will come out which should be soon i am guessing. nothing wrong with the hardware or software (lag, stutter, app crashing, restarting). The battery bug i hear can be fixed by turning off VoLTE and i think d/c the wifi.
it really is a solid solid phone
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Click to collapse
on pocketnow.com review michael said there is a lot of FC...and some lags...did you encounter any FC?? THANKS
hajyihia said:
on pocketnow.com review michael said there is a lot of FC...and some lags...did you encounter any FC?? THANKS
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none, and i have tons of apps and widgets i'm using. what carrier did he use? mine is t-mobile and we received an OTA update already
chillsen said:
none, and i have tons of apps and widgets i'm using. what carrier did he use? mine is t-mobile and we received an OTA update already
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i dont remember, t-mobile or at&t....anyway THANKS...hope it stays like this...
EDIT: another question...when you are using a theme, does it hurt the performance??
hajyihia said:
hey guys, for those who used the S6 for a week or more, is there any issues? i know some said heat issues and LED...but those are small bugs that can be fixed with a small update...what about lag, stutter?? because you cant judge the performance after a day of use....thats why i want an answer from users that used the device for a week...THANKS
Click to expand...
Click to collapse
Depends on what you're used to. If you're coming from a phone that lags badly, the S6 will be an improvement. If you're coming from a very smooth phone like a Nexus 6, Z3, M8/M9, Moto X, it won't be as smooth. For example, a few days ago I was watching a Youtube video, I pressed the Home button, the home screen showed up but the icons/clock widget took a couple of seconds to show up. This hasn't happened again though.
jayr04 said:
Depends on what you're used to. If you're coming from a phone that lags badly, the S6 will be an improvement. If you're coming from a very smooth phone like a Nexus 6, Z3, M8/M9, Moto X, it won't be as smooth. For example, a few days ago I was watching a Youtube video, I pressed the Home button, the home screen showed up but the icons/clock widget took a couple of seconds to show up. This hasn't happened again though.
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Click to collapse
That's the stupid Lollipop memory leak... Blame Google for that.
jayr04 said:
Depends on what you're used to. If you're coming from a phone that lags badly, the S6 will be an improvement. If you're coming from a very smooth phone like a Nexus 6, Z3, M8/M9, Moto X, it won't be as smooth. For example, a few days ago I was watching a Youtube video, I pressed the Home button, the home screen showed up but the icons/clock widget took a couple of seconds to show up. This hasn't happened again though.
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i am coming from a galaxy S4...its not that smooth...KK is boring, lollipop lags and stutters, with a lot of bugs...every 4-5 days i change rom to keep it smooth....hope i feel a real difference...
hajyihia said:
i am coming from a galaxy S4...its not that smooth...KK is boring, lollipop lags and stutters, with a lot of bugs...every 4-5 days i change rom to keep it smooth....hope i feel a real difference...
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Click to collapse
Yea I'm positive the S6 will be a big improvement over the 4.
jayr04 said:
Yea I'm positive the S6 will be a big improvement over the 4.
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Click to collapse
i sure hope...THANKS
hajyihia said:
hey guys, for those who used the S6 for a week or more, is there any issues? i know some said heat issues and LED...but those are small bugs that can be fixed with a small update...what about lag, stutter?? because you cant judge the performance after a day of use....thats why i want an answer from users that used the device for a week...THANKS
Click to expand...
Click to collapse
Tested the S6 Edge for over 1 week, on that one there is a specific issue with the touch keyboard sometimes being flaky for the '1' and 'a' keys to the side of the screen. Somehow to do with the Edge screen I think. No biggie. Other than that I did not experience any issue like heat nor LED. I did get a weird LTE/CDMA issue with my local SIM provider, but for now that is not an S6 issue imho. It does get fingerprint-dirty quickly, and the first minute scratch on the front screen is already there. Nothing serious for now.
FYI - I posted my detailed review in Dutch at Tweakers.net (same username).
sander761 said:
Tested the S6 Edge for over 1 week, on that one there is a specific issue with the touch keyboard sometimes being flaky for the '1' and 'a' keys to the side of the screen. Somehow to do with the Edge screen I think. No biggie. Other than that I did not experience any issue like heat nor LED. I did get a weird LTE/CDMA issue with my local SIM provider, but for now that is not an S6 issue imho. It does get fingerprint-dirty quickly, and the first minute scratch on the front screen is already there. Nothing serious for now.
FYI - I posted my detailed review in Dutch at Tweakers.net (same username).
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Click to collapse
thanks for the feedback...hope it stays like this...its a shame that CM roms will have many issues because there is only EXYNOS variant...
Having massive issues with mine, trying to get an exchange going. Massive lag, FCs, memory leak... I can't have Google Nav and Pandora going at the same time, Pandora just shuts down. Half the time I get lag as I try to dial out, and half of THOSE times, it just crashes the dialer.
Not to mention the annoying crap, like the "456" SMS from T-Mobile shows up under my girlfriend's name, for some reason.
T-Mobile was supposed to have a replacement out to me on 4/8, but UPS lost it. Lovely.
entropism said:
Having massive issues with mine, trying to get an exchange going. Massive lag, FCs, memory leak... I can't have Google Nav and Pandora going at the same time, Pandora just shuts down. Half the time I get lag as I try to dial out, and half of THOSE times, it just crashes the dialer.
Not to mention the annoying crap, like the "456" SMS from T-Mobile shows up under my girlfriend's name, for some reason.
T-Mobile was supposed to have a replacement out to me on 4/8, but UPS lost it. Lovely.
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Click to collapse
some guys reported some issues, some lags, FC but your phone seems a bit too much....its better to replace it with a new one...
I've had mine for over a week now, on T-mobile. Coming from a Nexus 5 that was plagued by the 5.0 memory leak for several months (finally got fixed for the most part in 5.1), I can definitely say this phone is suffering from the same symptoms. After a few days the phone will start to get laggy and some apps will close (only one that has closed so far has been Chrome -in my experience from the N5 and on this S6, the more you use the Chrome browser, the faster it happens). I check the memory stats and every time system is taking up 1.2-1.3 GB. Same problem as on the N5.
Hope they get it updated to 5.1 a lot sooner than Google updated the N5....I don't want to go through 6 months of this crap again. I'm hoping the huge install base will push them to release a 5.1 update quickly.
Mine showed up from T-Mobile on 4/2, so I'm nearly two weeks in at this point. So far, the only real disappointment has the battery life. I wouldn't call it bad at 18-20 hours, but I've had better. Wireless and quick charging has made it almost so easy to top it off, however, that I've not yet had to worry about it. So it may be a trade off, or it may be (as some suspect) a software issue that will be corrected either through an OTA or when roms start rolling in.
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Don't know what to tell you but to try a factory reset. I've had my phone for two months now and it's been blazing fast the whole time.
Sent from my SAMSUNG-SM-G920A using Tapatalk
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
My S6 is damn fast, real you should try factory reset.
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Buy this app and disable all unused or unwanted things to free up memory. It should help you a lot.
Does it back up all my info when I do that or is it like starting over? Not a huge deal I guess but yeah maybe I'll try it. Like for example sometimes I'll press home to turn on the screen, but I'll I guess accidentally press it twice so it goes to the camera. That's fine, but then I'll press home again, or back, and like nothing happens it just stays on the camera, not frozen like the image is updating live, then a second or two later it will go back to the home screen. Or I'll swipe to unlock on the lock screen, it does the bubble effect and nothing happens. I wait a sec swipe again, does the bubble as well, except it unlocks before I fully finish swiping, as in it was in the process of unlocking and I was just doing it twice.
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
Well, that might be a key to solving your problem. Before Reset try first just to uninstall that "garbage" of app. It may solve your problem right away. I had some friends that also have that app installed and also problem with slow phone. Just uninstall of Clean Master solve that.
Let us know what happened.
Well that's the trade off between android and iPhone at the moment probably. iPhone may require less tweaking and trail and testing and how a phone can work.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Clean Master is real good to clean junk files or temp files but for the memory part, plz buy the Package Disabler Pro as this is the only one real works now on S6.
I believe Samsung got PC software to backup your data on Windows.
If you do factory reset and no use then it's safe to guess your phone got hardware problem and you should ask for a replacement.
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Depending how long you've had it can you take it into the shop you got it from, show them the problems and get a replacement?
Mine is pretty much super quick, although I do use Nova Launcher Prime as my launcher, and Tesla Unread to show unread notifications for apps, and it is much quicker than the Samsung Launcher and a lot more customisable.
Also I have noticed some themes can slow the phone down immensely so unless you really want to customise the phone leave it on the default theme. (Nova Launcher Icons and different wallpapers don't slow anything down).
Also the Smart Manager on the phone, helps to keep the recent apps menu working nice and quick as it can slow down to the point that pressing it takes .5 of a second for the recent apps to show up.
Lastly, the S6 is notorious for faulty home buttons, so weird home button behaviour could be a slightly faulty button.
sol_671 said:
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Click to expand...
Click to collapse
I second that. You can use the following ways to confirm by downloading Antutu Officer from Google Play.
http://www.phonearena.com/news/How-to-tell-if-your-Android-device-is-a-fake-or-a-clone_id68473
http://visihow.com/Identify_a_Genuine/Original_Versus_a_Fake/Cloned_Samsung_Galaxy_Phone
Thanks everyone, it should be authentic I bought it from Rogers directly, not a dealer store but actual corporate one and we bought 2 at the same time. I did a factory reset last night and it's WAY faster now. I didn't put Clean Master on it yet just been using it as is but been great so far. I didn't put all my apps back on, just the ones I use, where as last time I'd just put on everything even if I seldom use it, so will try to add them slowly. CM was always saying before that Amazon was giving my phone a fever, restarting 50 times in the past 15 minutes type thing, even though I use that app constantly. Thanks!
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
There is something wrong with your software. I have been using my phone for about a month. No issues here.
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
openmatrix said:
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
+info? :good:
How is the phone so far?
I know there are memory management issues with this phone; what I'm not sure though is if the behavior I'm experiencing is just a manifestation of this well-known problem or another issue.
Since I got the phone a month ago, after some period of use after rebooting, simple actions like switching between two apps can cause the phone to hang for a long time - usually 20 or 30 seconds. The phone isn't completely hung - I can still go back to the home screen, and do some things, but whatever app I tried to switch to will be non-responsive for this whole time. Eventually, it will just start working again.
Other times, typing using the google keyboard will get stuck - that is, I can still type, but nothing shows up in the field where the text should appear. After a while it will suddenly "catch up" and everything I typed appears.
These two issues both seem to start happening around the same time, so it seems memory use related, but the amount of time involved seems very excessive for swapping.
I can fix this just by rebooting, but it always comes back after a while. I suspect it's related to how many different apps I've loaded and not just time of use, though, since sometimes it won't happen for a day or two, but it always happens again at some point.
I removed a bunch of apps that were migrated from my old phone (a Motorola Z Force), too, to try to eliminate a badly-behaving app, but I never had any issues like this on that phone, and it didn't make any difference.
Is anyone else experiencing this? Or does it sound like a possible hardware problem? I don't want to swap the phone unless it's clear this is abnormal behavior. Thanks.
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
samnada said:
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
Click to expand...
Click to collapse
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
jamtre said:
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
Click to expand...
Click to collapse
Maybe check the temp when it's stalling. This app might show something: https://play.google.com/store/apps/details?id=com.glgjing.stark&hl=en_US
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
mrchuckfl said:
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
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Click to collapse
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
jamtre said:
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
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I have have been on Google phones since Nexus 4 and upgrading like a good consumer every year.
Like yourself I am not doing anything crazy and have the run of the mill stuff like FB, Snap, kik, Whatsapp and IG. The only thing out of the ordinary I have on the phone is Cerberus and BlackBerry email.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
mrchuckfl said:
I have the exact same issue as OP describes.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
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Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
jamtre said:
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
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I've been having exactly the same issues for the last couple of days. Have just done a factory reset but the problem persists. The biggest issue is that when the phone is locked it seems to freeze as well and takes about 15-20 secs to unlock. Also if you phone it while its locked (and frozen) the incoming call isn't acknowledged (no ringing !) until after its unfrozen. Looks like I may have to return it and get a different phone !
Mike
More than a few people have been having issues with their Pixel 3, but I've yet to experience a single issue with memory management or slowdowns. In fact, I've found the Pixel 3 to be a far smoother UI than the iPhone X on the newest versions of iOS. Maybe I got lucky, but I'm more inclined to think it's about use. Just like my desktop operating system, I start from scratch every time I do a reformat, reset, or upgrade of a device. I can see there being issues with migrating old data. I'm also a fairly light app user; I've got around 100 apps in my drawer, most of which are Google apps or banking apps. Are the people experiencing these slowdowns installing a lot of things or running more resource intensive apps like Facebook? Not to say you shouldn't be able to do that with your phone, but I'm curious how behavior differs in our situations.
Feb update?
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
jamtre said:
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
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Maybe I should give Pixel 3 a try. Tried P3 twice since October and it was a phenomenal laggy mess specially under load ... My Pixel 2 had its ups and downs, specially with the Pie release. Took them 3-4 months to 'get it right' so I'd expect Pixel 3 to be no different.
I was experiencing some lag and short freeze (2 to 7/8 seconds) with my pixel after the latest update.
I tried a factory reset with little hope but it seems it did the trick for me. No issues ever since.
I have noticed this happening for the past two to three days now, where after charging my phone to 100% and taking it off the charger, the phone feels sluggish overall in some apps and any videos - be it local on device videos shot from my camera, videos that I have received via WhatsApp, Instagram videos and reels or YouTube videos and shorts do not play at all. I just see the video buffering or loading (the circle keeps going round). Only thing to fix this is a restart. I am not sure what is causing this behaviour but it is very strange and ridiculous. I bought the Pixel thinking pure Android from Google would be the best UX but this sucks tbh.
Anyone else facing a similar issue and any tips on what the reason could be? I have been trying to get in touch with Google support but could not get through to them today, will try again tomorrow.
Edit: it is now happening randomly throughout the day and the camera app is almost frozen during such an episode if I try to use it.
Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?
Thorin_Stone said:
Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?
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Yes will try to post it tomorrow, thanks for your reply.
Thorin_Stone said:
Can you use something like geekbench app to profile the phone when it's at like 20 % after a restart vs 100% no restart?
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Here are the screenshots of Geekbench scores. Today's scores are from when the phone was exhibiting this strange behavior of videos not playing.
Unfortunately, this has started happening randomly through the day (and not necessarily after a full charge). I have seen that even the camera just freezes or is non responsive during such an episode. So I guess it is some sort of video driver issue?
I restarted the phone in safe mode and checked but don't see this issue happening in that mode. I've uninstalled apps that I've installed over the past few days. Still not sure what's the issue.
I checked with Google support yesterday and they told me to check in safe mode (done) or else perform a factory reset. Not sure if paying 1000€ for a phone only to factory reset it within a month for a wired issue seems justified. I have the same apps on my 6 year old One plus 3 and face no problems whatsoever apart from the phone being slow.
griswaalt said:
Here are the screenshots of Geekbench scores. Today's scores are from when the phone was exhibiting this strange behavior of videos not playing.
Unfortunately, this has started happening randomly through the day (and not necessarily after a full charge). I have seen that even the camera just freezes or is non responsive during such an episode. So I guess it is some sort of video driver issue?
I restarted the phone in safe mode and checked but don't see this issue happening in that mode. I've uninstalled apps that I've installed over the past few days. Still not sure what's the issue.
I checked with Google support yesterday and they told me to check in safe mode (done) or else perform a factory reset. Not sure if paying 1000€ for a phone only to factory reset it within a month for a wired issue seems justified. I have the same apps on my 6 year old One plus 3 and face no problems whatsoever apart from the phone being slow.
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Click to collapse
Hey, I don't mean to be a stickler here or tell you what kind of experience to have.
As a guy who deals with a lot of tech issues, I would recommend a Factory Reset along with google.
Things happen, and not EVERY device is perfect, try not to be done with the phone over resetting. I know it can be a pain but all devices need it from time to time. I work in IT and you would not believe the number of times resetting fixed an issue.
The time for concern is when that does not fix the issue or you are having to do it across multiple patches of a phone.
TLDR; ELECTRONICS BE WEIRD