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Allright, i've owned my Sensation for several weeks now. Today, i sent a text, and as soon as i went back to the home menu, the phone turned itself off, and rebooted. It was a pi**-off, for sure, and now im worried.
I've done some research, and apparently (correct me if im wrong) it's because of too much RAM usage. However, i set the phone to notify me when free RAM is less than 50MB, and it never did. It just pulled an auto-reboot on me.
Should i worry about this? Is it normal; basically 100% guaranteed that it is because of low RAM?
Which leads me to this: I ALWAYS questioned all the things i had running at the same time. That's probably the only thing i don't like about the phone. Things start automatically. I have an EQ program, Groove IP, and the Music Player running at the same time. I don't understand why the phone won't just close apps if they aren't in use... Or at least if there was a more streamlined way of closing apps. Not going into Settings,Apps,Manage Apps, Running... That's pretty stupid, if you ask me... If there are alternate/better methods, i'd like to know them.
Back to the point, though. Should i worry about this reboot? And, what exactly is the cause/is it RAM usage?
Do not worry unless it becomes a persistant problem.
And even then do not worry because it can probably be fixed as long as its a software issue and not a hardware problem.
And free ram isnt a big deal with android. If you use it, you will use up all your ram quickly. But android will kick things not in active use out of ram when apps in use need more ram. Having free ram is actually a waste.
Sent from a rebel ship by storing the message in an R2 unit. (Help me, XDA. You're my only hope)
Oh, ok...If it's a one-time thing, then i won't worry about it. However, i'd still like to know the cause of it.
Why does this happen?
Did your phone feel warm or hot when it switched off?
Okay, this thing about RAM is one of the biggest misconceptions I think a lot of people have regarding Android. Android doesn't use RAM like Windows. On Android, RAM usage is a good thing. It means that when you want to reload an application, it does it quickly. In other words, RAM unused is just RAM wasted on Android. And the other thing is, apps running in the background do not consume resources unless they also have background processes running as well. The other thing is that Android will automatically kill off certain processes when your RAM is low. So yea. You don't have to worry about RAM.
If you're worried about the crap that comes preinstalled with the phone, you might want to consider rooting and removing all those apps though.
Prenihility said:
Oh, ok...If it's a one-time thing, then i won't worry about it. However, i'd still like to know the cause of it.
Why does this happen?
Click to expand...
Click to collapse
Are you using an app killer to monitor your free ram?
That could easily be the cause. Sometimes those app killers will kill the wrong things and force a reboot.
You're better off dumping apps killers altogether. They work counter productively to the way Linux operates.
Yeah, i kill processes/apps in the settings menu, don't use any downloaded/third party apps for that purpose.
I guess i'll stop doing that...
HOWEVER, i still don't like how, for example, once i sign into Groove IP for the first time, it will stay signed in. Every consecutive time i go to use the phone again, it signs in automatically... After it wakes up from sleep mode, it will sign into Groove IP, and load things like the EQ program i use. I won't worry too much about the EQ, but other apps like Groove IP that are connected to some sort of signal, i don't want automatically running... Is it really not safe to just terminate a process in task manager?
Finally, on to the subject of reboots...Since owning the phone for...I don't know...A few weeks now? I've only actually turned it off/rebooted once...
Did that contribute to the random reboot? Was that not a good move, on my part, to pretty much always keep the phone on (although in sleep mode when not in use, of course...) ?
Prenihility said:
Finally, on to the subject of reboots...Since owning the phone for...I don't know...A few weeks now? I've only actually turned it off/rebooted once...
Did that contribute to the random reboot? Was that not a good move, on my part, to pretty much always keep the phone on (although in sleep mode when not in use, of course...) ?
Click to expand...
Click to collapse
Yeah it could have. Try reboot the day every week at the bare minimum. Ideally, I'd suggest rebooting every 4 days or so.
Prenihility said:
Yeah, i kill processes/apps in the settings menu, don't use any downloaded/third party apps for that purpose.
I guess i'll stop doing that...
HOWEVER, i still don't like how, for example, once i sign into Groove IP for the first time, it will stay signed in. Every consecutive time i go to use the phone again, it signs in automatically... After it wakes up from sleep mode, it will sign into Groove IP, and load things like the EQ program i use. I won't worry too much about the EQ, but other apps like Groove IP that are connected to some sort of signal, i don't want automatically running... Is it really not safe to just terminate a process in task manager?
Click to expand...
Click to collapse
If you are manually killing an app that's causing problems / pissing you off / or because you just don't like it's face, then no. That's okay. It's the automated app killers that kill everything as soon as you close them and then keep killing and killing like battle droids gone berserk that you want to avoid. It's that constant killing, which means an app restart and power usage, that will drain battery. And being unmonitored they can kill the wrong things that cause system instability.
But if you have 1 app that's bothering you you can kill it through the apps menu. That's normal.
The bigger problem is an app that constantly turns itself on like that. I hate those. There should be an option in the app settings to prevent that from happening. If there isn't, it's a bad app no matter how well it does what it's supposed to do.
You can use gemini app manager to change autorun settings for each app individually and autokiller memory optimizer to change the preset android memory limits so your phone automatically closes apps itself a little bit sooner.
Both are free apps but require root.
Gemini is really good. Certain apps start just because you received a text or plugged your usb in. Or your signal changed. I put a stop to that straight away!! Just don't change the settings for system apps.
sent from my Sensation XE
Happened again... Alright, im being irritated by this restarting problem... My phone was just idle, i haven't touched it for hours. It was next to me on my desk, and i heard/felt the vibration upon restart.
Should i call my service provider for a replacement? This is ridiculous... I didn't get this thing expecting it to restart on me.
Prenihility said:
Happened again... Alright, im being irritated by this restarting problem... My phone was just idle, i haven't touched it for hours. It was next to me on my desk, and i heard/felt the vibration upon restart.
Should i call my service provider for a replacement? This is ridiculous... I didn't get this thing expecting it to restart on me.
Click to expand...
Click to collapse
They are going to make you go through a lot of TS steps that you can do prior to calling them.
Have you downloaded any apps recently, say just before you had the problem the first time. It could be the fault of a buggy app, (Usually not likely, but is possible). Are you rooted or fully stock?
As for the Groove ID - look in settings, there may be a way to stop the auto sign in. Just an idea, I don't use it.
I'm not having anymore problems with Groove IP auto sign in. The "lite" version of the app doesn't have the option to disable it, anyway. I just don't run it, unless i need to use it.
This is the second or third time it's restarted. I believe it's the second time, since the 23rd of April, when i created this thread.
As far as rooted or not rooted, i'm not sure what that means. I think it's in regards to the SD card. No, i haven't messed around with it. It's stock. Other than adding some music to the phone. Nothing has been messed around with.
I'm really annoyed by the fact that this happened AGAIN during idle/sleep mode. I wasn't even using the phone. It was just sitting there. It's quite irritating.
Anyhow. What are all the possibilities of the reboots? I'm starting to think it's not lack of memory. Supposedly the RAM-related issue is Sense restarting because of lack of RAM.
The phone vibrates, and the HTC logo comes up, and finally comes to the Home screen.
The only good news, really, in the end, is that it's only happened a couple of times in such a long span of time... I seriously hope i get this figured out, and it never happens again. Or else i'm getting a replacement, for piece of mind, and as a solution.
Prenihility said:
I'm not having anymore problems with Groove IP auto sign in. The "lite" version of the app doesn't have the option to disable it, anyway. I just don't run it, unless i need to use it.
This is the second or third time it's restarted. I believe it's the second time, since the 23rd of April, when i created this thread.
As far as rooted or not rooted, i'm not sure what that means. I think it's in regards to the SD card. No, i haven't messed around with it. It's stock. Other than adding some music to the phone. Nothing has been messed around with.
I'm really annoyed by the fact that this happened AGAIN during idle/sleep mode. I wasn't even using the phone. It was just sitting there. It's quite irritating.
Anyhow. What are all the possibilities of the reboots? I'm starting to think it's not lack of memory. Supposedly the RAM-related issue is Sense restarting because of lack of RAM.
The phone vibrates, and the HTC logo comes up, and finally comes to the Home screen.
The only good news, really, in the end, is that it's only happened a couple of times in such a long span of time... I seriously hope i get this figured out, and it never happens again. Or else i'm getting a replacement, for piece of mind, and as a solution.
Click to expand...
Click to collapse
Referring back to my previous question, did you install any apps prior to the first reboot?
l2icky said:
Referring back to my previous question, did you install any apps prior to the first reboot?
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Click to collapse
Oops. Forgot, sorry... Uuuummmm... Either the Equalizer App, or Groove IP. The only ones i've downloaded. Although im leaning more towards Groove IP (doesn't start up anymore though; because i don't want it to. Never launched it).
Regardless, are you saying i should uninstall it?
Also, one thing i want to add, that i find a bit strange. If i restart the phone, the display brightness will be noticeably brighter than what i actually set it to. It's almost as if i have to remind the phone of the brightness level i set in display options. All i have to do is go to the brightness setting, and touch the slider.
Is this normal behaviour? For it to be brighter upon startup? (even when reaching the home screen/whilst the main UI, past HTC logo screen)
Prenihility said:
Oops. Forgot, sorry... Uuuummmm... Either the Equalizer App, or Groove IP. The only ones i've downloaded. Although im leaning more towards Groove IP (doesn't start up anymore though; because i don't want it to. Never launched it).
Regardless, are you saying i should uninstall it?
Also, one thing i want to add, that i find a bit strange. If i restart the phone, the display brightness will be noticeably brighter than what i actually set it to. It's almost as if i have to remind the phone of the brightness level i set in display options. All i have to do is go to the brightness setting, and touch the slider.
Is this normal behaviour? For it to be brighter upon startup? (even when reaching the home screen/whilst the main UI, past HTC logo screen)
Click to expand...
Click to collapse
It's a possibility that the app is causing the problem, though it is a small one. You might uninstall it and try it for a while, see if the device continues to reboot.
As far as your quirky brightness issue... It's technology. No two devices are the same, even if they have the "same" hardware/software. That almost seems like a fluke happenstance. Just a minor bug in your software.
You might want to read into S-Offing your phone and rooting it. Do some research into it. There are a lot of perks of rooting your device and going with custom ROMs. And if you ever have issues and have to get a replacement, as long as you can turn the device on and it's functional, you can always set it back to S-On with no root.
I've learned over the years, and this is just my personal opinion, stock ROMs are more likely and it seems as if they are meant to have more problems, however it's like anything else in the tech world, it's bound to deteriorate over time. It's how they keep you buying their product.
There are some really good guides that lead through the process step for step if you decide to S-off and root. And there are a lot of helpful people on XDA that will answer any of your questions.
l2icky said:
It's a possibility that the app is causing the problem, though it is a small one. You might uninstall it and try it for a while, see if the device continues to reboot.
As far as your quirky brightness issue... It's technology. No two devices are the same, even if they have the "same" hardware/software. That almost seems like a fluke happenstance. Just a minor bug in your software.
You might want to read into S-Offing your phone and rooting it. Do some research into it. There are a lot of perks of rooting your device and going with custom ROMs. And if you ever have issues and have to get a replacement, as long as you can turn the device on and it's functional, you can always set it back to S-On with no root.
I've learned over the years, and this is just my personal opinion, stock ROMs are more likely and it seems as if they are meant to have more problems, however it's like anything else in the tech world, it's bound to deteriorate over time. It's how they keep you buying their product.
There are some really good guides that lead through the process step for step if you decide to S-off and root. And there are a lot of helpful people on XDA that will answer any of your questions.
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Click to collapse
Allright. Went to grab my phone just now, and saw the error notification. The old "abnormal reset" notification.
I'm going to assume it reset on its own once again. So....
Any insight into this? Why's is reseting itself? Hasn't happened in a while... but... still.
It was just sitting there, idling.
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
Xinlitik said:
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
Click to expand...
Click to collapse
Well...in my house I have a G3, M8 and Note 4 on Lollipop and do not see your issues. All the issues you mention seem to relate to transfer of data. Are you on wifi? Is the router going bad? Are you on LTE? how many bars? These all seem to be signal related issues, especially batter drain, not Lollipop.
My s5 is snappier since lollipop, all in all its better imho
Sent from my SM-G900P using Tapatalk
Xinlitik said:
Ever since upgrading to Lollipop, my phone has become a huge pain in the ass.
Music will shut off randomly. I wonder if this is some kind of garbage cleaning behind the scenes, because Pandora/Music/Spotify will all just cut out at random.
The battery life is beyond awful. I can't last a normal workday anymore.
Performance sucks. Everything has a slight delay. Random freezes all over. Google play store takes absolute ages to get anything done.
I don't know. Am I alone?
Click to expand...
Click to collapse
I am in 100% agreement. Since the update, my phone (and my wife's GS5) is borderline unusable. It reboots randomly a few times a day, usually when I am actually relying on it for something. It is slow to do anything and the battery is just terrible now.
I know that many will say to do a factory reset (I already cleared the cache on both and it did nothing), but that is a huge pain for us due to our work email, which is painful to have cleared and add back on.
rs1990 said:
I am in 100% agreement. Since the update, my phone (and my wife's GS5) is borderline unusable. It reboots randomly a few times a day, usually when I am actually relying on it for something. It is slow to do anything and the battery is just terrible now.
I know that many will say to do a factory reset (I already cleared the cache on both and it did nothing), but that is a huge pain for us due to our work email, which is painful to have cleared and add back on.
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Click to collapse
Well ... You could look at it like this: What is more painful to deal with? Random reboots, lag, and general unreliability? Or the investment in time it would take to wipe it clean and start from scratch? Maybe a corporate store could help you to transfer and set up what is really important to you if you need technical help or you don't really have the time to sink into it. Just a thought.
The ota uograde may cause a lot of these issues. A fresh install of lollipop either from stock odin image or a Sprint technician is recommended. The last if you're not comfortable saving/backing up your phone.
I would have to agree. I was stock unrooted and took the OTA update to OA6. My phone was not very stable and would sometime hang on a boot forcing a battery pull. I wiped everything and flashed the [STOCK ROM][5.0] OA6 Android L Deodexed and my phone has been great since then.
DurhamHusker said:
Well ... You could look at it like this: What is more painful to deal with? Random reboots, lag, and general unreliability? Or the investment in time it would take to wipe it clean and start from scratch? Maybe a corporate store could help you to transfer and set up what is really important to you if you need technical help or you don't really have the time to sink into it. Just a thought.
Click to expand...
Click to collapse
Yeah, that is kind of a good point. I just keep hoping that they will update or "fix" something that will make it magically work again so that I don't have to install my corporate crap again. Probably wishful thinking though.
Wish that I could be rooted like I used to be and just use Titanium Backup, but work killed our ability to root if we want to use our phone there (amazing that little trick they have used on us...they no longer pay for phones or service, but we have to abide by all their rules if we really want to work extra hours and go above and beyond for them...such suckers we are).
Bit of an update: I installed the OA6 Stock rooted rom and cleared all of Sprint and Samsung's god awful apps. The phone runs great now. I was going home with 7% battery life before, now it's 40-50% despite the exact same usage patterns.
I can't really say whether it was the factory reset that happened in the process, or the removal of all the bloat. I was so fed up with "HEY USE YOUR PHONE AS A REMOTE" and "CHECK OUT THESE AWESOME UPDATES FROM SPRINT" notifications that I didn't bother testing the phone before removing all the crap.
But anyway, anyone who is having problems...consider trying this. My knox is 0x0 btw, the mobile odin trick works.
I actually bit the bullet and did a factory reset. It was somewhat painful, but in the end, worth it. It is much better now. My only remaining problem seems to be an issue with Spotify...It eventually causes random reboots when playing music.
My side annoyance with the factory reset...Google needs to backup everything for us to do this. It was annoying to have some things done by Google, some by Samsung, and worse, some not done at all. The process could be done much better.
Hmm.. I agree with the lack of satisfaction with Lollipop. I have problems with bluetooth, slow system, crap battery life, random crashes, loss of features I liked on KitKat, etc. I did use a clean, stock image and ran it unrooted for a while, but still had problems. I just finished rolling back to KitKat and will wait for 5.0 to be more stable before trying it again (or until the S6 comes out)
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Don't know what to tell you but to try a factory reset. I've had my phone for two months now and it's been blazing fast the whole time.
Sent from my SAMSUNG-SM-G920A using Tapatalk
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
Click to expand...
Click to collapse
My S6 is damn fast, real you should try factory reset.
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Buy this app and disable all unused or unwanted things to free up memory. It should help you a lot.
Does it back up all my info when I do that or is it like starting over? Not a huge deal I guess but yeah maybe I'll try it. Like for example sometimes I'll press home to turn on the screen, but I'll I guess accidentally press it twice so it goes to the camera. That's fine, but then I'll press home again, or back, and like nothing happens it just stays on the camera, not frozen like the image is updating live, then a second or two later it will go back to the home screen. Or I'll swipe to unlock on the lock screen, it does the bubble effect and nothing happens. I wait a sec swipe again, does the bubble as well, except it unlocks before I fully finish swiping, as in it was in the process of unlocking and I was just doing it twice.
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
Well, that might be a key to solving your problem. Before Reset try first just to uninstall that "garbage" of app. It may solve your problem right away. I had some friends that also have that app installed and also problem with slow phone. Just uninstall of Clean Master solve that.
Let us know what happened.
Well that's the trade off between android and iPhone at the moment probably. iPhone may require less tweaking and trail and testing and how a phone can work.
ryuvann said:
One quick thing also, do you guys use Clean Master? It seems like it's required as it clears lots of ram and then the phone immediately speeds up. Then I read somewhere that it's better to let the phone manage ram and not this app, but I feel like the phone doesn't do a good job of it, unless having the app installed is preventing the phone from doing it itself? Maybe I'll try without it when I reset it.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.ospolice.packagedisablerpro
Clean Master is real good to clean junk files or temp files but for the memory part, plz buy the Package Disabler Pro as this is the only one real works now on S6.
I believe Samsung got PC software to backup your data on Windows.
If you do factory reset and no use then it's safe to guess your phone got hardware problem and you should ask for a replacement.
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Depending how long you've had it can you take it into the shop you got it from, show them the problems and get a replacement?
Mine is pretty much super quick, although I do use Nova Launcher Prime as my launcher, and Tesla Unread to show unread notifications for apps, and it is much quicker than the Samsung Launcher and a lot more customisable.
Also I have noticed some themes can slow the phone down immensely so unless you really want to customise the phone leave it on the default theme. (Nova Launcher Icons and different wallpapers don't slow anything down).
Also the Smart Manager on the phone, helps to keep the recent apps menu working nice and quick as it can slow down to the point that pressing it takes .5 of a second for the recent apps to show up.
Lastly, the S6 is notorious for faulty home buttons, so weird home button behaviour could be a slightly faulty button.
sol_671 said:
Question though, where did you buy the phone? Are you 100% sure its an authentic galaxy s6? I came across a similar thing but its with the iPhone, a friend of mine was complaining about having drop calls with his iphone 6, I decided to play around with his iPhone 6 and was wondering why it was hella slow and lags a lot, I use iOS a lot(iPad, iPod Touch, and previous iPhones) and i know it should't lag especially a new version of the iphone, and also noticed somethings are off like the apple logo, screen resoluton, etc. After 2 min, I realized its a fake iPhone6 than runs an iOS skinned android, I was actually amazed how well it was made for a clone. If factory reset didn't help, then it's probably hardware defective or its fake.
Click to expand...
Click to collapse
I second that. You can use the following ways to confirm by downloading Antutu Officer from Google Play.
http://www.phonearena.com/news/How-to-tell-if-your-Android-device-is-a-fake-or-a-clone_id68473
http://visihow.com/Identify_a_Genuine/Original_Versus_a_Fake/Cloned_Samsung_Galaxy_Phone
Thanks everyone, it should be authentic I bought it from Rogers directly, not a dealer store but actual corporate one and we bought 2 at the same time. I did a factory reset last night and it's WAY faster now. I didn't put Clean Master on it yet just been using it as is but been great so far. I didn't put all my apps back on, just the ones I use, where as last time I'd just put on everything even if I seldom use it, so will try to add them slowly. CM was always saying before that Amazon was giving my phone a fever, restarting 50 times in the past 15 minutes type thing, even though I use that app constantly. Thanks!
ryuvann said:
Hi everyone,
I've always used iPhone but we switched to the Galaxy S6 a few weeks ago as I wanted to try android. The phone is fine but man it gets SO slow to the point I can barely use it. I'll be just doing normal things on it, or it will be sitting unused for awhile and I'll press the app switcher button and nothing happens. Wait 3 seconds and then it appears. Pick an app same thing nothing happens, then it appears. Or you swipe and it's laggy and slow. A friend said use clean master which when I run it always says freed 600MB of memory and then the problem seems to go away for another hour or so, but I'm constantly having to do this. My iPhone's were never slow at all and you never had to close programs. Not sure if I'm doing something wrong, but it's driving me crazy to the point I might return it.
The other issue is lots of times when I swipe to unlock, the phone unlocks but then will be running Spotify or Amazon, neither of which are on my homescreen or were running before. Clean master always says Amazon keeps restarting over and over giving my device a fever, but not sure what I can do about that.
Is there anything I should be doing or could do differently? I'm on the Samsung launcher, was on Google's for awhile but prefer Samsung's since it shows notification count, and I have the Google keyboard as well. It's not all the time, and it's not always debilitating like where it's full on frozen, it's more it just feels really slow. I had the Nexus 5 last year for maybe 2 months before switching back to iPhone but I never had this issue with it. I feel like the S6 is even slower than the Nexus 5 was to the point I'd almost rather use that phone, but I feel like this is ridiculous since I paid $250 for the Nexus 5 and the S6 was $750 so you'd expect it would run better!
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There is something wrong with your software. I have been using my phone for about a month. No issues here.
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
openmatrix said:
Yep there is something wrong with your device. I always try to do speed test whenever I gets a chance to have my friend's i6 on my hand. With 250+ apps and 3gigs out of 32 free I can say that s6 opens apps a second faster than i6. There's some scroll lag on chrome but I fixed it with tweaking flags on chrome.If any app lags on this on this device then it's the result of poor coding.
Try to swap your device
Sent from my SM-G920I using Tapatalk
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+info? :good:
How is the phone so far?
I know there are memory management issues with this phone; what I'm not sure though is if the behavior I'm experiencing is just a manifestation of this well-known problem or another issue.
Since I got the phone a month ago, after some period of use after rebooting, simple actions like switching between two apps can cause the phone to hang for a long time - usually 20 or 30 seconds. The phone isn't completely hung - I can still go back to the home screen, and do some things, but whatever app I tried to switch to will be non-responsive for this whole time. Eventually, it will just start working again.
Other times, typing using the google keyboard will get stuck - that is, I can still type, but nothing shows up in the field where the text should appear. After a while it will suddenly "catch up" and everything I typed appears.
These two issues both seem to start happening around the same time, so it seems memory use related, but the amount of time involved seems very excessive for swapping.
I can fix this just by rebooting, but it always comes back after a while. I suspect it's related to how many different apps I've loaded and not just time of use, though, since sometimes it won't happen for a day or two, but it always happens again at some point.
I removed a bunch of apps that were migrated from my old phone (a Motorola Z Force), too, to try to eliminate a badly-behaving app, but I never had any issues like this on that phone, and it didn't make any difference.
Is anyone else experiencing this? Or does it sound like a possible hardware problem? I don't want to swap the phone unless it's clear this is abnormal behavior. Thanks.
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
samnada said:
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
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I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
jamtre said:
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
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Maybe check the temp when it's stalling. This app might show something: https://play.google.com/store/apps/details?id=com.glgjing.stark&hl=en_US
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
mrchuckfl said:
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
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Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
jamtre said:
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
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I have have been on Google phones since Nexus 4 and upgrading like a good consumer every year.
Like yourself I am not doing anything crazy and have the run of the mill stuff like FB, Snap, kik, Whatsapp and IG. The only thing out of the ordinary I have on the phone is Cerberus and BlackBerry email.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
mrchuckfl said:
I have the exact same issue as OP describes.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
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Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
jamtre said:
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
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I've been having exactly the same issues for the last couple of days. Have just done a factory reset but the problem persists. The biggest issue is that when the phone is locked it seems to freeze as well and takes about 15-20 secs to unlock. Also if you phone it while its locked (and frozen) the incoming call isn't acknowledged (no ringing !) until after its unfrozen. Looks like I may have to return it and get a different phone !
Mike
More than a few people have been having issues with their Pixel 3, but I've yet to experience a single issue with memory management or slowdowns. In fact, I've found the Pixel 3 to be a far smoother UI than the iPhone X on the newest versions of iOS. Maybe I got lucky, but I'm more inclined to think it's about use. Just like my desktop operating system, I start from scratch every time I do a reformat, reset, or upgrade of a device. I can see there being issues with migrating old data. I'm also a fairly light app user; I've got around 100 apps in my drawer, most of which are Google apps or banking apps. Are the people experiencing these slowdowns installing a lot of things or running more resource intensive apps like Facebook? Not to say you shouldn't be able to do that with your phone, but I'm curious how behavior differs in our situations.
Feb update?
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
jamtre said:
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
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Maybe I should give Pixel 3 a try. Tried P3 twice since October and it was a phenomenal laggy mess specially under load ... My Pixel 2 had its ups and downs, specially with the Pie release. Took them 3-4 months to 'get it right' so I'd expect Pixel 3 to be no different.
I was experiencing some lag and short freeze (2 to 7/8 seconds) with my pixel after the latest update.
I tried a factory reset with little hope but it seems it did the trick for me. No issues ever since.
I have an Exynos S22+ which I got late April and it's always crashed and restarted since I set it up, especially after learning usage patterns. At first, I just thought it was software problems and didn't think much of it as it was max 2 times a day at worst then. It even stopped crashing for a few weeks after I did a clean flash of the August update through odin.
However, since last Sunday it started crashing again out of nowhere and ever since I updated to the September patch it reboots every 3 hours without fail especially once I start using it at the beginning of the day. I even did a clean install of the September update through odin and downloaded minimal apps and once again it rebooted at around 3hrs uptime as I was using it. I have literally just set it up and only changed basic settings.
6 months into security patches this shouldn't even be possible for such an expensive phone, that too after multiple factory resets and dozens of attempts at changing problematic settings. I am at my wits end with this phone and it has done nothing but frustrate me since day 1.
Any idea what I could do to fix this? Thinking of going back to august update so it stops annoying me every by crashing every few hours.
And could it be a motherboard or battery problem? And what is the likelihood Samsung will repair it if I tell them?
Sounds like a memory leak although I never experienced one using Androids. Did you check for that? What's individual app memory and ram usage look like from crash cycle start to finish?
Developer options>running services
Have you tried running the phone in Safe Mode for a while and see if is happening?
You said you had a clean flash of August patch....you made a factory reset after flashing or what do you mean? Have you restored apps/data/settings from backups after flashing?
Rapier said:
Have you tried running the phone in Safe Mode for a while and see if is happening?
You said you had a clean flash of August patch....you made a factory reset after flashing or what do you mean? Have you restored apps/data/settings from backups after flashing?
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So I put the phone into safe mode and sure enough a few minutes after the 3hr mark the phone crashed and rebooted itself out of safe mode. I guess that rules out 3rd party apps causing it. What do you think i should do now?
And the August patch I just flashed it without home csc which ended up factory resetting the phone. I backed up phone log, messages, contacts, clock and voice recordings which I restored from samsung cloud.
blackhawk said:
Sounds like a memory leak although I never experienced one using Androids. Did you check for that? What's individual app memory and ram usage look like from crash cycle start to finish?
Developer options>running services
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Not sure how I should analyse this memory leak could you explain a bit more? and is a memory leak serious? is there any way to fix it or is repairing under warranty my only option? as this happens in safe mode as well.
AliRAS said:
Not sure how I should analyse this memory leak could you explain a bit more? and is a memory leak serious? is there any way to fix it or is repairing under warranty my only option? as this happens in safe mode as well.
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It's easy to find as it progressively uses more memory over the course of time until if large enough will crash the device eventually. Saw a buggy 3rd party app do it on an iPhone. Rebooting clears the ram and it would then restart its 3-4 hour countdown. Happens sometimes of Windows too. Almost always it's a poorly coded 3rd party app.
So simply look for an app that's memory usage steadily increases over time. You'll also see available ram space grow smaller and smaller. Unlike lame Apple, Android has better tools to help spot this.
It shouldn't be crashing like that. Take it back to Samsung and let them fix it while still under warranty
blackhawk said:
It's easy to find as it progressively uses more memory over the course of time until if large enough will crash the device eventually. Saw a buggy 3rd party app do it on an iPhone. Rebooting clears the ram and it would then restart its 3-4 hour countdown. Happens sometimes of Windows too. Almost always it's a poorly coded 3rd party app.
So simply look for an app that's memory usage steadily increases over time. You'll also see available ram space grow smaller and smaller. Unlike lame Apple, Android has better tools to help spot this.
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According to device care the ram hasn't gone above 5gb the times I've looked at it. But surely this shouldn't be happening on safe mode? 3rd party apps aren't even available with it but it still crashes after about 3 hours.
raul6 said:
It shouldn't be crashing like that. Take it back to Samsung and let them fix it while still under warranty
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Seems like the only fix but until then the phone is unusable sadly. It's a shame such an expensive phone is a mess like this.
AliRAS said:
Seems like the only fix but until then the phone is unusable sadly. It's a shame such an expensive phone is a mess like this.
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Hardware. Sorry... Sammy's been dropping balls like a drunk juggler.
My Exynos has started to restart occasionally . It's been fine since April but in the past month or two it's started to randomly crash and restart. I have a feeling it's a hardware issue.