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So this morning i unplugged my phone, fully charged, and used a flashlight app. Then all of the sudden my phone just went black and i have not been able to get it to do anything for over an hour and a half now. No matter what i do it will not turn on. Ive tried to power button/rockers combo to get it to turn on, nothing, Ive tried the little button in the sd card compartment, nothing.... Anyone else have this issue? I cannot find anything on the Z3 for this, only stuff for the older models... Thanks.
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
nobby00900 said:
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
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Click to collapse
Nothing... I cant get the phone to do anything at all. I really do not understand.
I can't help then mate other than suggesting taking it back to where you got it from or sending it to Sony. Hopefully somebody else can help you out to save you the hassle
Planeck said:
Nothing... I cant get the phone to do anything at all. I really do not understand.
Click to expand...
Click to collapse
Did you hold the buttons in for ages; literally 20 or 30 seconds?
poldie said:
Did you hold the buttons in for ages; literally 20 or 30 seconds?
Click to expand...
Click to collapse
Over a minute, still nothing
Planeck said:
Over a minute, still nothing
Click to expand...
Click to collapse
Hello, my girlfriend have the same problem in his Xperia Z3. When she works his phone lying on the desk. She want call to me and the power/lock button don't work. She call to me from other mobile phone and she describe problem. After 10 seconds search in google I find a way to restart phone. She pressed little yellow switch under nano Sim/micro SD plug. Phone power down and never give up. Power button is dead, combinations : vol+ and power , vol- and power, vol+ and vol- and power also didn't work. When I plug the USB cable the charging will start normally. In screen I have a big battery icon with animation.
Maybe someone have similar problem with Z3 and know a solution??
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
That is not normal and even if you could get it back from that sort of failure, you don't want this device unless it is fixed or replaced.
abhinav.tella said:
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
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Click to collapse
Still nothing. Power/unlock button is dead. Today I go to sell point (T-mobile Poland ) and leave for warranty repair. I used Xperia Z3 for 2 weeks
If you are within 14 days TMO should give you a brand new device.
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
abhinav.tella said:
If you are within 14 days TMO should give you a brand new device.
Click to expand...
Click to collapse
acpg100 said:
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
Click to expand...
Click to collapse
Hello,
Xperia Z3 back from repair few days ago. Message from service: hardware repair, updated soft, phone is 100% functionality and compatible with specification from producer.
Ive just received my z3 as replacement for g flex and its from Plus poland lol.
Sent from my Xperia Z3 using XDA Free mobile app
Just happened to me today- Xperia Z3 Compact
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Mines 'died' twice, both times the only way I could get it to turn back on was to connect to magnetic charger dock/cable
this is really works on me.. !!! try this one.....
anthgabb said:
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Click to expand...
Click to collapse
just do the no .3 ... and it works to me... thank u for posting this .. it helps me a lot.......
It's called the 'sudden death' bug and a small number of sony xperia phones die from it., including the Z3. It is more common in the Z3 Compact (I suffered from it and had to get it replaced). Just google sony Z3 sudden death.
Did the OP use a quick charger on his Z3? The reason I ask is that the repairer I sent my Z3C to originally said the motherboard was gone and needed to be replaced, possibly cased by current. I used to use a quick charger on my Z3C and wonder if it caused it as the phone worked perfectly for 6 weeks before dying.
There are several so called fixes and workarounds that work for some people, not all. Only a motherboard replacement fixes it properly.
Fix for Z3 not powering up / no charge LED
My Z3 would not power up and no charge LED when cable plugged in. Finally found this solution on Sonymobile support website which fixed my phone!
To force the device to restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") until the device has emitted three vibrations, and then release the OFF button. The device turns off automatically.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the 2-minute restart procedure.
To force a 2-minute restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
I had to hold the 'off' button for about 60 seconds before the phone vibrated and sprung into life - phew!
I bought mine with the broken screen so I don't know for sure what happened. Bid won for $37
The led light came on when plugged in, but no vibrations. The computer recognized it and installed as the D6633. Properties show the battery had charged to 29%, 60%, 99%.
But clicking into it just shows a blank page. No folders, drive volumes, or anything.
However if it is not hooked up to a charger or computer then as well as no vibration there is no lights either. Does get a little warm though.
Bought the new display and powerflex. Still wont turn on, no vibrations, and only shows led when plugged in.
Tried the volume up, down, power, all three, reset button in sim tray.
PC Companion can't work with it. It almost worked once but said if there was a google account and I did not have the info I would be facing the whole account lock fiasco....No thank you. Can't even get it to recognize it for that option properly anymore anyway.
Could easily connect it into fastboot mode, but getting it into flash mode took much much much more effort. But eventually I did and flashed an image with flash tool. Went fine. Flashed everything......NO CHANGE......
I'm guessing at this point maybe the board was more damaged than seems....Though it's weird how the computer recognizes it and can flash everything.
Or there is a damaged power IC, transistor, capacitor, or something.
I really hope Sony took care of this in the Z5 and it is no longer an issue in future devices. It was said in a few comments above that only a few people are affected....Yet there are endless searches and pages with a dramatic number of users facing it.
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Space_pilot said:
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Click to expand...
Click to collapse
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Most likely the battery has drained beyond its limit Plug it in via wall and leave it on charge it could take 1-3 Hours for it to reach its limit until it will begin the charging Cycle, I recommend using the official charger that came with the phone
dontbelive said:
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Click to expand...
Click to collapse
Flashtool seems to be not recognise my phone sadly, the only working key combination its - pressing small key near sim + power button, shortly i was able to get these vibrations by pressing power + vol. up, but its not works anymore.
Will leave phone on charge till tomorrow.
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
Space_pilot said:
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
Click to expand...
Click to collapse
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
Hussain_Salam said:
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
Click to expand...
Click to collapse
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Space_pilot said:
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Click to expand...
Click to collapse
Hm this is strange, I'm not really sure what seems to be the issue
Hussain_Salam said:
Hm this is strange, I'm not really sure what seems to be the issue
Click to expand...
Click to collapse
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
Space_pilot said:
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
Click to expand...
Click to collapse
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Artood2s said:
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Click to expand...
Click to collapse
Hi, as i mentioned ready, i was only able once to get vibrations by using power + volume up, its somehow don't work with my phone, maybe cause battery have very low voltage/charge. Anyhow, im using power + reset key near sim, its works always still and i can repeat it endless, its seems, till the battery will just drain off completely.
But yes im tryed 3-4-5 more resets one by one but no progress :/
Even if i get it fixed i will send it to DAT/Sony anyways, its a noway solution for the price i paid .
just for a log: got replacement - Mainboard defect. Report says they replaced the Mainboard and therefore its imei was changed, but im sure its completely new device. Whatever its working and stable, and can be completely drained off without any bs about battery sleepmod, how its was mentioned by someone on these forums. Sure this may have a place but its should be completely controlled by software/hardware, so i dont keep my eyes on the percentage of charge alltime.
At least there root nocking at the door
Hello all,
For some strange reason my phone died on me friday, the last time i saw it on was while updating.
It wasn't charging at the time so i thought maybe the battery ran out, but when i connected it with the charger my phone wouldn't boot correctly.
My Z3 was in a bootloop, it could still be detected by my pc but i couldn't do anything due the fact it was turning off and on all the time.
I tried to enter recovery mode but it instantly restarted itself...
Pc Companion wasn't detecting my phone so i couldn't use that.
since my phone did get repaired already (my screen broke) i could manually disconnect the battery but that didn't work either, i tried a new battery too but to no succes.
I also tried all the button combinations, the only mode i could enter was fastboot mode (blue led) and it would stay on but still no sign of a normal booting process.
The yellow button near the sdcard slot didn't work either.
When i put my phone to charge at the wallsocket the led stays red and it won't reboot all the time, but after 15 minutes the red led disappears and it seems like the phone isn't charging at all.
Today it got worse, my pc can't detect my phone anymore and the bootloop stopped too, the led stays red when charging (usb and wallsocket) but after some time the led disappears.
I can't enter fastboot mode anymore.. plainly said; nothing works anymore.
Anyone knows how to fix this problem?
Sony doesn't want to repair it for me since i fixed my screen externally so i hope for solution
I had a similar behavior on a Xperia T when my battery was deeply discarged.
There was No way to load the battery inside the phone.
The phone has to start the bootloader or something like a "mini kernel" (dunno how it is called exactly) to start the loading sequence.
If you are under the -normally not reachable- minimum volatge (under normal conditions phone turns off before) there is too less juice to turn on the booloader and start the loading.
In my case I opened the phone put out the battery and charged it directly with a power supply by wire.
For me it worked.
I see you write that you tried other battery was this one full for sure.?
regards
shivasrage said:
I had a similar behavior on a Xperia T when my battery was deeply discarged.
There was No way to load the battery inside the phone.
The phone has to start the bootloader or something like a "mini kernel" (dunno how it is called exactly) to start the loading sequence.
If you are under the -normally not reachable- minimum volatge (under normal conditions phone turns off before) there is too less juice to turn on the booloader and start the loading.
In my case I opened the phone put out the battery and charged it directly with a power supply by wire.
For me it worked.
I see you write that you tried other battery was this one full for sure.?
regards
Click to expand...
Click to collapse
No i'm not sure if it was full, but i can try to reload my battery the way you suggested.
Nytoria said:
No i'm not sure if it was full, but i can try to reload my battery the way you suggested.
Click to expand...
Click to collapse
I assume that you know that... but nevertheless
I advise you to be very careful with li-ion batterys the
are very sensitive with charging voltage.
There are some tutorials on youtube but do it on your
own risk I´m not responsible for anything...just saying.
Edit: for safety...I think it would be good to try to load the
li-ion battery only that much that it has enough power
to boot in the loading state...then put the battery back in the
phone and load it the normal way.
I wish you a succsessful charging let me know if it worked.
good luck :fingers-crossed:
shivasrage said:
I assume that you know that... but nevertheless
I advise you to be very careful with li-ion batterys the
are very sensitive with charging voltage.
There are some tutorials on youtube but do it on your
own risk I´m not responsible for anything...just saying.
I wish you a succsessful charging let me know if it worked.
good luck :fingers-crossed:
Click to expand...
Click to collapse
Thanks for tip and i'll let you know :fingers-crossed:
Hey y'all this is my friends phone and he messed up. He was always having battery issues where it wouldn't take a charge and was constantly fighting with it over something. He thinks the phone is cursed. Here's what went down at the end;
Friend was flashing stock firmware to phone. Phone was stuck on one of the flash spots, not sure if BL, AP, CSC, etc as I was not there. Because it didn't appear to do anything and he didn't know to wait it out, he rebooted phone in the middle of flash. Now the phone is completely unresponsive! Plug it in, no response. Hold any buttons, no response. Changed battery, no response.
At my wits end with this phone Anyone have anything or any advice that will help save this phone? Mint condition, would hate to have to write it off.
You sure the battery has enough charge to power on? If you say the battery wouldn't take a charge originally
Holding: Power - Home - Volume Down until the device reboots a 2nd time sometimes gets them back into download mode
A bad ROM flash should not prevent the phone powering up, that sounds more like the original power issue
*Detection* said:
You sure the battery has enough charge to power on? If you say the battery wouldn't take a charge originally
Holding: Power - Home - Volume Down until the device reboots a 2nd time sometimes gets them back into download mode
A bad ROM flash should not prevent the phone powering up, that sounds more like the original power issue
Click to expand...
Click to collapse
Holding those buttons does nothing. Even when plugged into USB. I have tried multiple cables. I even installed new battery for s7 and nothing. Screen remains dead and phone has no image or vibration response. It just stopped working after his failed flash.
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .