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If anyone knowledable on anything that pertains to my problem could help me out I would be very grateful..here's the scoop..
I have had my polaris for over a year now (out of warranty) and for the longest time I've had issues with the touch screen not responding correctly and having to re-calibrate it all the time. I finally figured out what the issue was yesterday after I hard reset the device and the screen was still messed up...I had been using a dock for this device that isn't manufactured very well -- using the dock day in day out for a few months at work actually bent the pins on the USB connector on the cruise to the point where some of them were touching each other (yikes!)
So, I gave the phone to my dad who's an engineer, he took it to work and used a microscope or whatever and some tools and got the pins back straight again..now the screen works fine! Needless to say that dock is in the garbage now. The brand was "BoxWave" -- stay away from their products, they are JUNK!
Anyways -- I still have a problem with the scroll wheel.
Spinning the wheel does not work at all -- the Up, Down, and Left buttons work when pressed, and the wheel does light up, but spinning it doesn't do anything. Also the Right button doesn't work either. The button in the middle works okay. All of the working buttons cause the light to go on.
The logical conclusion here to me anyways seems to be that the bent pins caused permanent damage to the scroll wheel...I'm very glad it didn't cause perm. damage to the screen (or anything else, so I hope!!)..but anyways -- what would be the best option for me at this point?
Call HTC and have them fix it and pay out of pocket?
About how much would they charge for something like this (ballpark)?
My dad is a very skilled electrical engineer -- he would be willing to take it apart and fix it for me at work..he's got all the tools and stuff for it and doesn't mind at all...what parts should I look into ordering?
Thanks for any help anyone can provide here.
Hi,
I have a similar problem the up, left, right and turning the wheel does not work on my polaris either and I have not damaged it whatsoever. So, i do not think your button problem is because of a possible short circuit. But, sorry to tell you but I do not have a solution to the problem.
I thought I was certain, but occaisonally my screen still dies.
Perhaps it was permanently damaged? It is much better than before though -- but no matter what I do -- the wheel spinning does nothing, and the Right key does nothing at all.
Do you have any clue what part we would need to get replaced?
I am looking to replace the screen as well due to scratches.
I believe it's called a "digitizer" (the screen part not the wheel)
No, sorry. But if you do find out let me know as well.
Thank you.
found this on ebay
Hi,
Guys I found this on eBay. It says it can repair this kind of issue. Although I do not have the time to test.
So, here it is
http://cgi.ebay.com/HTC-Touch-Cruis...ries?hash=item19b5e3f64f&_trksid=p3286.c0.m14
P.S. if anyone does test this please give us your feedback. Thank you
What?
Did you post the wrong link or something?
That is a SIM card.
This thread is about the scroll wheel \ DPad.
EDIT:
Nvm, I see in the auction it says its a ribbon or something.
I dunno about this one...but it's cheap.
I still have not even gotten around to repairing my screen \ usb port though...god damn money.
If i order this ill let u know.
OK so I just purchased a new charge port and digitizer, but I have yet to see ANYONE selling a replacement scroll wheel.
Alot of people are selling the "housing" but it's missing the wheel!
Anyone know where to get a replacement metal panel and wheel only, not the entire housing?
I found a jog wheel for the shadow -- wonder if it would fit?
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
surgex0 said:
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
Click to expand...
Click to collapse
wow good luck!
Check out this link:
http://cgi.ebay.com/FULL-HOUSING-FO...wItemQQptZPDA_Accessories?hash=item2551ec66c6
and i also found this for you (is that what came wrong), but you have to make sure it's the 2007 Touch Cruise and see if yours is the POLA100 or POLA200:
http://cgi.ebay.com/ORIGINAL-HTC-TO...wItemQQptZPDA_Accessories?hash=item5883c9282c
http://cgi.ebay.com/HTC-Touch-Cruis...temQQptZPDA_s_Pocket_PC_s?hash=item1c0d5c098c
Hope that helps!
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
I had the same problem but on a 2 year warranty Touch Cruise. Phone was fixed and re-installed with WM 6.1
Know I face Bluetooth connection problems again and the BT hotfix is not accepted anymore.
I do have to say that the upgrade after re-installing should have been left behind.
I have the same problem... Scrol wheel not working en button to the right
anyone ever fixed this?
Hey Guys!
I've got the same problem with the wheel and the right button. So I was wondering if anyone fixed the problem?
I have no warranty anymore
I think I know what's your problem, mates.. It seems that it is essential for almost any P3650 - the cable, which is going from the jog wheel to the keyboard control unit tears apart just before (or exactly at) the copper pads on the molex thingie, that plugs into K/B unit (damage is so slight, that it barely can be seen).
I had no luck looking for the jog wheel sold seperately from housing, or at least with that plastic-chromed buttons cover. If anyone finds out that it is possible to obtain it seperately - I would greatly appreciate
Btw, same problem goes for sim holder's cable - I have replaced mine 2 times already (you can get 'em for around 15$ from ebay).
Sorry for my english - it's a bit rusty atm
Same problem here..wheel doesn't function can't find the part by itself ..
Touch Cruise jog wheel & keyboard
Exact same here - jog wheel scrolling broken & right selection does not work. Besides, my "call" key stucks time to time.
So for now I've just got both of them - jog wheel and keyboard (not the entire housing) from ebay, 15 & 7 $ respective
wheel ordered from the following ebay location :
cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=260656153778&si=1E2jM09T8qOM9DzM6uzrXo5Qiqg%253D&viewitem=&sspagename=STRK%3AMEWNX%3AIT
same provider has keyboard also, for some reason it is not on eBay active items. But you can contact the seller and ask for it.
I gonna replace both in a near future, and will update about the result.
Hi All
I wonder if anyone can help me identify a chip in my XDA/Aremis?
I got the phone for free as it was not charging. Obviously the guy had tried to fit it himself and broken an SMD chip leg off at the case. Optimistically, I spent a bit of time scraping the plastic off the case and trying to get a solder joint but no luck.
The chip itself has 4 legs, is around the size of the end of a ballpoint pen, located very close to the USB port and has the letters N87 printed on it.
I've searched this site and googled it, but had no joy. I'm hoping to buy a duff phone from fleabay and pinch the chip out of that, but if I fail, I'll need to get another chip or replace it with discretes if at all possible.
All replies gratefully received....
Steve
Hi.
Had some time to play with G-Tab and took it apart. Not a big deal, only 4 screws.
What I noticed was the empty socket on Motherboard with corresponding mounting screw holes on the chassis in between the battery and the MoBo. Several thoughts come to mind.... Is there a GPS module that can be installed internally? Or SSD?
Didn't take pictures thou... Big mistake, but I promise I'll take it apart again and post pix on the weekend. Hopefully someone will be able to recognize the connection and shed some light on what else could be installed and supported by G-Tab. If there was any way to get schematics of the tablet to make a little more understanding of hardware layout?
If anyone has any thoughts or knowledge, please chip in.
Thanks!
You may be interested in this thread:
http://forum.xda-developers.com/showthread.php?t=842354
Zaphod-Beeblebrox said:
You may be interested in this thread:
http://forum.xda-developers.com/showthread.php?t=842354
Click to expand...
Click to collapse
Thanks a lot!! That well explains it! So, it's a 3G module!! Sad part is, it's Verizon..... I would rather prefer T-mo or ATT....
But, oh well.. Will try to find the 3G module to play with it!
So, I don't have to take the tablet apart again. Pictures posted in provided link well illustrate and describe the hardware.
Really appreciated!
I am trying to replace the LCD screen on a 4G slide and I see there are two versions, a Sony and a Hitachi. The problem is that the part number on the broken screen doesn't match the part number of the Sony or Hitachi. I'm not sure what to do. I've Googled the part number on the broken screen and don't get any results. Has anyone seen LCD's other than the normal Sony and Hitachi? Maybe someone has a resource that would know which manufacturer this part number belongs to? The part number is: 83H00434-00. The serial number starts with: 2A4A. An y help or advice is greatly appreaciated.
Thanks,
Ed
This thread might help:
http://forum.xda-developers.com/showthread.php?p=23174320
In my post I pasted the kernel source that references the screen - maybe Sharp made a screen?
There was also this one:
http://forum.xda-developers.com/showthread.php?p=24675402
Pretty sure those are the only threads we have on lcd stuff, excepting that awesome guide on how to replace it that was posted.
Anything recent, though, definitely could have slipped my notice.
Sent from a digital distance.
MAN.....is it ever great to have you back Blue!!
Thanks for the info. I did look through both of those posts previously. I do see the Sharp referenced in the kernel code you posted, but I can't find any reference to there being one available for the 4G slide. Maybe I'll try and order the Sony first and see if it works. Maybe I'm looking at the wrong part number...I'm getting it from the silver backing that holds the screen. I'm pretty sure that's the right place. There isn't a part number anywhere on the screen itself, back of screen or ribbon cables that I could see. I guess I can match it up by appearance since the Sony version has that extra line on it and then go from there. I'd hate to waste money and order one that isn't going to work though. I have attached images of the screen and the silver backing in case anyone can see something I'm not.
This phone is an absolute nightmare to take apart without damaging the screen and now I have an LCD screen that doesn't match either of the available replacements. I've taken apart and replaced digitizers and screens (and other parts) on hundreds of phones and this one takes the cake. That sticky tape they use to hold the screen to the backing is insane. Luckily the LCD was already broken, because even with a heat gun and hair dryer I couldn't get the screen out without damaging it more. I definitely won't take on one of these again.
Sorry for the rant. :laugh: I do appreciate the help and info and if anyone else might have any ideas of why I have a different LCD part number and what replacement I should get, I'm all ears.
Thanks,
Ed
Blue6IX said:
This thread might help:
http://forum.xda-developers.com/showthread.php?p=23174320
In my post I pasted the kernel source that references the screen - maybe Sharp made a screen?
There was also this one:
http://forum.xda-developers.com/showthread.php?p=24675402
Pretty sure those are the only threads we have on lcd stuff, excepting that awesome guide on how to replace it that was posted.
Anything recent, though, definitely could have slipped my notice.
Sent from a digital distance.
Click to expand...
Click to collapse
WeekendsR2Short said:
MAN.....is it ever great to have you back Blue!!
Click to expand...
Click to collapse
+1 to that!
Yea, the Sharp thing is just theory, never heard about it but that's what was in kernel source so... Dunno, could be referencing something else entirely.
Also, Dillalade took pics when he tore the phone down in this post:
http://forum.xda-developers.com/showthread.php?p=23115759
So, maybe you can see something that might help ya there, outside chance.
Never took one apart or got inside, so, limited help but if I can think of anything I'll toss it here.
Sent from a digital distance.
i also have the same lcd and i cant find anything with the same p/n or even s/n im just wondering if i could use any other screen.
if you want to know my experience with replacing the screen, read the final post HERE
i wouldnt suggest getting a sony if you have a hitachi, or vise versa
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?
BadUsername said:
In my opinion, this phone has kind of wonky GPS reception anyway. It's hard to tell exactly what's causing it, but my guess is that it has something to do with an unwanted contact, or the antenna itself, touching the metal casing directly. Also, You may have possibly loosened the connection of the GPS antenna when you played with the motherboard a little.
I'll try to find some better board schematics from the motherboard, maybe tomorrow when I have time. I haven't really been able to find some good diagrams on the actual phone internals itself. This phone is really difficult to take off and not too many people attempt it.
I would try to make sure that the internals are properly shielded when you put the case back on, and try to keep all of those contacts covered as much as possible when you throw the case back on. See if you get better GPS lock or if it fixes it all together.
Edit: Actually I changed my mind, I think all those contacts are supposed to contact the case to amplify the signal. Try to get all the contacts to touch the case as much as possible when you reassemble it. I think it's either the connection from a-g area, or on the bottom half k-n or even the q connector. Is your WiFi or NFC giving you any issues as well?
Click to expand...
Click to collapse
@ Badusername, Thank you for your reply . Yes everything else (wifi/nfc/bluetooth) works perfectly fine. The accelorometer seems to be fine as well. Only part I try to remove/touch was from A-G area motherboard but that was held with adhesive so I didn't touch it any further, I didn't touch any other part. My guess is it's A-G area but not sure exactly which one is the GPS antenna so I can try to adjust it (if possible).
I jave the exact same problem. Did you figure anything out yet?
Any Updates?
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?
scotbott said:
Same thing here had to pop the case to replace the volume button now gps will not get a fix, everything else working fine, any updates?
Click to expand...
Click to collapse
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
dottat said:
Did you bend any of the copper prongs so that they no longer touch their antenna? That's usually the problem.
Click to expand...
Click to collapse
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...
scotbott said:
Not sure which prongs you speak of. I reopened it and all antennae look connected and right but still no go...
---------- Post added at 10:53 AM ---------- Previous post was at 09:57 AM ----------
Can't find a schematic anywhere that shows which antenna or prongs are gps related so I don't know which prong or antenna to mess with. I'm surprised there are no basic schematics anywhere...
Click to expand...
Click to collapse
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.
dottat said:
I believe it's in the top board so make sure the ribbon cable is secured and not damaged. The metal prongs usually need to make contact with the case itself which often has the actual antenna stuck to it.
Click to expand...
Click to collapse
Thanks for your help so far. Checked all prongs and ribbons on top left and they all look normal. They all still have a spring to them so that theyll touch the contacts on the back of the outside case. I'm out of options without finding exactly which part are gps related....
snanime said:
Hello, I have a problem. Hoping someone has an answer. I have a Verizon HTC M8, yesterday I decided to disassemble the phone to just see what the insides look like, I didn't touch any other part, I tried to remove the top motherboard but I stopped because any further would damange the top board. Anyways, the GPS was working fine until I took the unit apart.
The problem: GPS location on Google map is at least a block off (tried different map apps, all are offset) and is facing the wrong direction. And GPS following is very very slow. Now I don't know if it has to do with an GPS antenna or what, maybe one of the prongs is not touching antenna, I've taken a photo of the phone from inside and I would like to know which area of the phone is exactly the GPS or maybe causing the problem . I've also attached a photo of the GPS problem, you can see in Google Maps navigation the pointer is wayy off the direction area. Please advise.
Question: What part may be causing the problem? (my guess is its the copper prongs from A-G).
Please help.
Thank you!
Click to expand...
Click to collapse
Hey bud. Have you figured out the problem? I have a solution for you. Check this post http://forum.xda-developers.com/htc-one-m8/general/gps-harware-fix-teardown-t3023999 .
Macropoutsis said:
Hey bud. Have you figured out the problem? I have a solution for you.
Click to expand...
Click to collapse
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference
snanime said:
Hi sorry for the late reply, fortunately I was able to replace it with HTC. I would still love to know the solution. Good to know for future reference
Click to expand...
Click to collapse
I edited my previous post. Check the link.
Macropoutsis said:
I edited my previous post. Check the link.
Click to expand...
Click to collapse
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:
snanime said:
Thank you Macropoutsis! Highly Appreciate it! :fingers-crossed::good:
Click to expand...
Click to collapse
Your welcome. Glad to help.
Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.
niv24 said:
Is there any way to purchase the gold colored motherboard clips/pins that make contact with the case for the GPS module. While attempting to fix mine, the clip broke. I was looking to purchase this clip to attempt to solder it back to the board.
Click to expand...
Click to collapse
I'm in the same boat. I don't think there's a way to replace the clip itself, only the board that has the clip on it. It shows up as a result for "HTC One M8 Motherboard Flex Cable". Here's the one I'm buying, it's around $60. You can see the little gold tab in the picture for it. Looking at that board's location on the phone, it looks like you'd probably have to remove the motherboard to get to it and replace it. Sounds fun. I had my phone apart for a relatively simple USB port replacement.
http://www.ebay.com/itm/271686259825
I know this is raising the thread from death but I too broke my tab off for the gps. I was able to fix it using a trimmed piece of thin sheet aluminum that I salvaged from an old Airport extreme. I trimmed it down to the size of the tab on the motherboard and used some conductive adhesive to stick it to the solder pad that the old copper tab was attached to. I then trimmed to down to length to touch the casing when the phone was reassembled. Its been working great now for a few months and its actually a much sturdier piece of metal. I can't say objectively since I don't have data to back it up but it feels like I get a faster GPS lock now.