I am having trouble with 5g on my ROG Phone 5 I have verified and reverified that I have 5g coverage with t mobile, that it's turned on in the phone, and that all the imei info on my phone is right. Get 4g but no 5g. I am rather new at this so if it's obvious I'm sorry but I didn't see this in any threads I searched for so I'm at a loss.
azoth428 said:
I am having trouble with 5g on my ROG Phone 5 I have verified and reverified that I have 5g coverage with t mobile, that it's turned on in the phone, and that all the imei info on my phone is right. Get 4g but no 5g. I am rather new at this so if it's obvious I'm sorry but I didn't see this in any threads I searched for so I'm at a loss.
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Are you in a 5g zone? Do any of your family or friends have 5g in that same area?
Even if all of that is a yes, the RoG Phone 5 only has two (out of 4) 5G bands on tmobile (n41 - 2500 and n71 - 600) so you would only be able to get 5G if the cell tower is using one of those bands in your area.
If the tower is using one of those bands and you still dont have 5G then I am at a loss. You can check tower info by using an app like "Network Cell Info Lite & WiFi" or something similar.
The 5G SA/NSA support for TMB and other US carriers are not good due to the lack of bands supported by phone itself (2 out of 4 for US variant, 1 out of 4 for EU and None for CN). had the same problem. No quick fix for it as you'll likely have to swap to a US version to be semi-fully compatible.
Sometimes you'll also need to enable SA in settings for it to have reception.
Another deep hole: even thought both regarded as WW, EU and US var actually have different supports and it's really hard to tell the diff
yurishouse said:
Another deep hole: even thought both regarded as WW, EU and US var actually have different supports and it's really hard to tell the diff
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Yea ASUS is really weird with their versions and one of the hardest phones to figure out. Assuming OP has the US versions, he would have better luck with 5G on Verizon (5 out 7 bands). The global versions and even if you converted a CN version to WW will practically have no 5G.
I have the RoG Phone 5S Pro which has the same version issues as the regular Phone 5 and 5S. I have the US versions and use Verizon so I get pretty decent 5G service in the US.
Related
ebay LON-L29C636B156, t-mobile USA. (upgrade to B156 yesterday, did not change anything in respect to this issue).
I can get the 4G on the home screen, but never the 4G LTE symbol. And i do not get the VoLTE menu option. I called up t-mobile support and they said that whether or not its a phone bought from them or not, LTE would get enabled if the phone supports it. So i am starting to suspect that my phone (or rather the 636 taiwanese firmware ?) does not really support/enable LTE.
My t-mobile SIM does give me 4G LTE symbol in a colleagues Honor 8 from Best Buy, T-mobile USA does not sell that. Which seems to support what t-mobile support told me. His ATT SIM does also not give me 4G LTE indication on my phone.
Given how the specs of the HW all claim LTE support for the mate 9 pro, i wonder what my best diagnostics are to determine whether or not the firmware actually enables it.
Reboot phone without any SIM inserted: "LTE cell info" app: "3G mobile technologies": Yes, "4G mobile technologies: No", "Max speeds": HSPA - aka: seems to indicate that phone does not support LTE. Same with SIM inserted, no change whether i enable/disable 4G in the system.
"AntennaPict" app, with SIM inserted, 4G enabled says LTE: -106 dbm, with 4G disabled, it says HSPA+.
*sigh*. So the diagnostics apps are inconsistent.
Was wondering what others with Mate 9 pro see.
Not sure what else i could try. Go to european firmware via Funky and see if thats any better ? (whats the number for european firmware ?).
Thanks!
Its part of the upcoming software update. Same was enabled in the mate 9.
It absolutely supports LTE. 4G is synonymous with LTE outside of the US. It won't attach to LTE networks without a SIM inserted because of the way authentication onto those networks is performed. The second app is correct.
You can check network info in about phone.
Bumping here as I have the same issue as the OP.
Anyone figured how to get LTE and VoLTE enabled on LON-L29 on T-Mobile USA...
Also, how do we get OTA update while in the US as I believe my Mate 9 Pro is an Asian Model (LON-L29636) ?
Any help here guys/gals would be super helpful. I love the Mate 9 Pro, but without these 2 **important** features it is going to collect dust on my shelf.
Thanx
Delete. Sorry answered while I was drinking and didn't read properly
phoneman108 said:
Bumping here as I have the same issue as the OP.
Anyone figured how to get LTE and VoLTE enabled on LON-L29 on T-Mobile USA...
Also, how do we get OTA update while in the US as I believe my Mate 9 Pro is an Asian Model (LON-L29636) ?
Any help here guys/gals would be super helpful. I love the Mate 9 Pro, but without these 2 **important** features it is going to collect dust on my shelf.
Thanx
Click to expand...
Click to collapse
Problem is you have a C636 model, which is for Asia region, not for USA. Unfortunately there is no model available under US? This was the same issue I face here in Australia - there is no AU model sold here.
From what I have seen there are only these models for the Mate 9 Pro:
Mate 9 Pro, Europe Version (LON-L29C432)
Mate 9 Pro, Asia Version (LON-L29C636)
Mate 9 Pro, Middle East Version (LON-L29C185)
Mate 9 Pro, Non-Region-Branded (LON-L29C900)
Mate 9 Pro, China Version (LON-AL00C00)
And from what I have read on XDA - there is a "cust" partition, which contains the VOLTE configuration files, which are specific to that regions Telco providers, so not having any USA configuration - the VOLTE options do not work or display to enable them... This is a major flaw with how Huawei have configured the mobile device, from what I read on forums these files are under 1mb in size, so why they have not included all regional files on each device no matter the location is beyond me.... I am stuck without VOLTE option here in Australia due to this fact, and will most likely never get it since they are not selling the device here.
The C900 being "Non-Region-Branded", sounds like this may (or may not) be a winner to rebrand to.. i'm wondering if it contains configuration for all regions!
LTE here tho is called "4G" and I am connecting with 4G and 4G+, and get the data speeds of that, but not calling (it drops down to HSPA+ when I make a call).
I have read on here that Mate 9 owners have been able to backup the cust partition and then restore it using TWRP on other devices, or most people have re-branded to their correct region.. this not possible since there is no USA or AU region build for M9 Pro.
Hi there, hoping someone can help with an answer;
I'm considering buying a Chinese market version of either the Xiaomi Mi 10 Pro or Mi 10 Ultra but just wanted to make sure that I'll continue to get decent 4G coverage (and hopefully even 5G coverage) on Vodafone UK.
I realise the CN version of the phone doesn't support or have band 20 which from what I've googled so far is 800Mhz.
I have no idea how phone signal actually works, so with this missing band, will I still get full coverage from the remaining bands the phone does support; B1, B3 and B7?
Does it mean that with 75% of the bands, I'll only get 75% coverage? Do certain phone masts only broadcast in B20, meaning I'd get zero 4G signal if the masts my phone uses fall into that scenario?
I'm a complete Layman with all this stuff (as I'm sure you can probably tell from the above ) so was hoping someone could help me out before I commit to spending a load of money on a phone that wont work here in the UK.
Thank you.
Incat said:
I don't know how Vodafone compares to Three here in the uk, but I've owned quite a few Xiaomi phones , and haven't really noticed any difference in ones that have B20 or not.
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Thank you for the reply,
So some of the Xiaomi phones you've had have been Chinese import ones?
And there was no difference in 4g performance Vs global Xiaomi phones? (Just asking coz global versions do have band 20 - 800Mhz)
Thanks.
Incat said:
Yes, but I'm on Three and it might be location dependent too, but I've never had a problem getting 4g on phones with no band 20.
Check what bands Vodafone use compared to Three.
You can buy a global Mi10 Pro with band 20, though the non pro seems easier to get hold of.
Click to expand...
Click to collapse
That's great, I'll double check the differences in bands used between Three and Vodafone.
Finding a global Mi 10 Pro has been impossible so far, but fingers crossed......
Thanks very much again, really appreciate it.
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
orion4000 said:
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
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Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Handeman707 said:
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Click to expand...
Click to collapse
Glad it isn't just me. I will be going to T-mobile store and will see if they can do something in their system to change that. More information is always appreciated.
Update latest FIRMWARE Version WW18.0830.2102.88.
HunterTik said:
Update latest FIRMWARE Version WW18.0830.2102.88.
Click to expand...
Click to collapse
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
orion4000 said:
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
Click to expand...
Click to collapse
Ask T-mobile for a new 5g capable sim.
jutley said:
Ask T-mobile for a new 5g capable sim.
Click to expand...
Click to collapse
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
Click to expand...
Click to collapse
Hello,
Same problem only 4g working. Please let me know if you get it fixed makes no sense on a 1k phone with no 5g.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
Click to expand...
Click to collapse
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Punjabistyles said:
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Click to expand...
Click to collapse
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
orion4000 said:
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
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This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Punjabistyles said:
This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Click to expand...
Click to collapse
Either we wait for Asus official US release maybe they will push an update to fix this or if you have to return it I say go with One plus 9 pro as it seems the most compatible with T-mobile plus it's sold by T-mobile themselves.
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 1 1, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
twistedumbrella said:
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 11, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
Click to expand...
Click to collapse
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
hellboy2703 said:
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
Click to expand...
Click to collapse
No it will not as far as I'm aware. But updating it is extremely easy. Just download the WW updates from Asus website and put it in your phone and restart the device and you should get a notification saying your phone has an update press on update and wait for it to finish. Your phone doesn't need to be rooted or anything at all.
I ended up returning it guys, not getting 5g is highly unacceptable in today's world. I got a Sony 1 ii for now it's quite good and gets 5g. Will get the Sony 1 iii in few months once it comes out.
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
Click to expand...
Click to collapse
There will be US version with proper US bands support somewhere in May or June according to press release. For now you have to wait for announcement
ASUS Republic of Gamers Announces ROG Phone 5 Series and Mobile Gaming Accessories | News｜ASUS USA
Fremont, California (March 10, 2021) - ASUS Republic of Gamers (ROG) today unveiled the powerful new ROG Phone 5 series and a lineup of accessories, including a gaming headse
www.asus.com
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
Click to expand...
Click to collapse
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
twistedumbrella said:
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
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Click to collapse
This is super helpful information. Really want that US release. Could please you share the link where you got this information?
Does anyone have an idea on how I can get 5g on my op9 ,I pay for the service and I've tried a lot of settings fiddlin ,but nothing seems to connect .maybe I'm barking up the wrong tree all together ,lots of crossed facts online about this .Is it possible ?
What service do you have?
I have OP9 5g on TMobile.. 5g works for me
5G works for me also on mine..
LE2110 11.2.7.7DA Chinese Model
Google Fi Carrier
cass89 said:
What service do you have?
I have OP9 5g on TMobile.. 5g works for me
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Click to collapse
mine is a global on postpaid att
Go into dialer settings #*#*4636*#*# phone info and make sure Nr is selected
AT&T doesn't have the OP9 as a certified phone on their network. There is no way around this, either. I've tried everything and even selecting NR doesn't yield 5G on the device. It has something to do with the bands AT&T users for 5G.
Do you get the 5G symbol or does it just stay on LTE?
You might be able to change "carrier_policy" using the Qualcomm .exe and QTSP .exe on the computer.
I have done it on other phones. there's a guide for it....
List of Bands and Carriers:
Modify OnePlus 7 Pro 5G, 8 and 8 Pro, 9 and 9 Pro NR/LTE-A band combos - MT-TECH.FI
On this instruction we will modify OnePlus 7 Pro 5G, 8 and 8 Pro band combo profiles with Qualcomm software. OnePlus has limited 5G access and 4G+/LTE+ Carrier Aggregation combinations and this instruction help you to unlock. However this instruction doesn’t unlock hardware defined combinations...
www.google.com
Guide to Force 5G:
[GUIDE] Fix/Enable 5G and DSS
Enable 5G and DSS on OnePlus 8T As you may or may not know OnePlus didn't add proper changes into EFS configs to allow us use 5G on every network in the world. This guide will help you unlock 5G access and DSS (Dynamic Spectrum Sharing) and...
forum.xda-developers.com
You will not get 5G on ATT with this phone. Blame ATT.
illusiveairforce said:
You might be able to change "carrier_policy" using the Qualcomm .exe and QTSP .exe on the computer.
I have done it on other phones. there's a guide for it....
List of Bands and Carriers:
Modify OnePlus 7 Pro 5G, 8 and 8 Pro, 9 and 9 Pro NR/LTE-A band combos - MT-TECH.FI
On this instruction we will modify OnePlus 7 Pro 5G, 8 and 8 Pro band combo profiles with Qualcomm software. OnePlus has limited 5G access and 4G+/LTE+ Carrier Aggregation combinations and this instruction help you to unlock. However this instruction doesn’t unlock hardware defined combinations...
www.google.com
Guide to Force 5G:
[GUIDE] Fix/Enable 5G and DSS
Enable 5G and DSS on OnePlus 8T As you may or may not know OnePlus didn't add proper changes into EFS configs to allow us use 5G on every network in the world. This guide will help you unlock 5G access and DSS (Dynamic Spectrum Sharing) and...
forum.xda-developers.com
Click to expand...
Click to collapse
I'm gonna try it .
Jessp4046 said:
I'm gonna try it .
Click to expand...
Click to collapse
Did it work?
Bricked it while trying something Xtra stupid,msm and unlocked the bl ,been busy with Pyrenees pups ever since ,I'll try it tonight .
XNine said:
AT&T doesn't have the OP9 as a certified phone on their network. There is no way around this, either. I've tried everything and even selecting NR doesn't yield 5G on the device. It has something to do with the bands AT&T users for 5G.
Click to expand...
Click to collapse
This right here. As a former AT&T employee (corporate office, not retail level), I can tell you that it is most likely that the handset does not use the same 5G bands as AT&T.
AT&T primarily uses the n260 band (39GHz mmWave) and the Global OnePlus 9 does not use that band. In fact, none of the models of OnePlus 9 use n260. Now, from what I understand, AT&T *does* provide low-band n5 service in some areas so it IS possible that some users may report having 5G service on their OP9, but it's purely because they're in a low-band n5 area and as soon as they move into a more populated area where it switches to n260Go to and see,their phone will drop back to LTE.
What I can tell you from my real world experience is that 5G is really nothing to write home about. I live in one of the largest markets in the US and 5G is really not any faster than LTE most of the time. In some cases, it's actually SLOWER.
https://www.kimovil.com/en/frequency-checker this is an excellent frequency checker if you want to see if a phone will work on your carrier before you buy it.
agentfusion said:
This right here. As a former AT&T employee (corporate office, not retail level), I can tell you that it is most likely that the handset does not use the same 5G bands as AT&T.
AT&T primarily uses the n260 band (39GHz mmWave) and the Global OnePlus 9 does not use that band. In fact, none of the models of OnePlus 9 use n260. Now, from what I understand, AT&T *does* provide low-band n5 service in some areas so it IS possible that some users may report having 5G service on their OP9, but it's purely because they're in a low-band n5 area and as soon as they move into a more populated area where it switches to n260Go to and see,their phone will drop back to LTE.
What I can tell you from my real world experience is that 5G is really nothing to write home about. I live in one of the largest markets in the US and 5G is really not any faster than LTE most of the time. In some cases, it's actually SLOWER.
https://www.kimovil.com/en/frequency-checker this is an excellent frequency checker if you want to see if a phone will work on your carrier before you buy it.
Click to expand...
Click to collapse
The LE2115 OnePlus 9 has AT&T's low band and C-Band 5G bands, with no mmWave, the LE2125 9 Pro has all of AT&T's 5G bands yet AT&T does not want to whitelist it for 5G access on their network. Verizon certified it for their 5G (OnePlus 9, nationwide 5G, and you can use QPST to enable C-Band on the 9, OnePlus 9 Pro, nationwide 5G, you can use QPST to enable C-Band on the 9 Pro, and mmWave), why can't AT&T?
I purchased an ROG Phone 5s that was suppose to be the US Variant but its the chinese variant. I cannot return it or anything anymore so I am stuck with it. Is there any way to change the firmware to the US version for 5g and WIFI? I am using it on ATNT and I only get 4g
Bands are based on the hardware. There is only a 1% chance that it has the bands and they are disabled.
This is the fundamental problem with Asus releasing 50 variants on the same phone in a world where not everyone is honest and / or informed. This is also why most eBay listings say something like "check your carrier for 5G support." Some don't know what they have and others don't want you to know.