I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
orion4000 said:
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
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Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Handeman707 said:
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
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Glad it isn't just me. I will be going to T-mobile store and will see if they can do something in their system to change that. More information is always appreciated.
Update latest FIRMWARE Version WW18.0830.2102.88.
HunterTik said:
Update latest FIRMWARE Version WW18.0830.2102.88.
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Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
orion4000 said:
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
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Ask T-mobile for a new 5g capable sim.
jutley said:
Ask T-mobile for a new 5g capable sim.
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Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
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Hello,
Same problem only 4g working. Please let me know if you get it fixed makes no sense on a 1k phone with no 5g.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
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Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Punjabistyles said:
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
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Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
orion4000 said:
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
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This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Punjabistyles said:
This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
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Either we wait for Asus official US release maybe they will push an update to fix this or if you have to return it I say go with One plus 9 pro as it seems the most compatible with T-mobile plus it's sold by T-mobile themselves.
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 1 1, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
twistedumbrella said:
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 11, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
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I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
hellboy2703 said:
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
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No it will not as far as I'm aware. But updating it is extremely easy. Just download the WW updates from Asus website and put it in your phone and restart the device and you should get a notification saying your phone has an update press on update and wait for it to finish. Your phone doesn't need to be rooted or anything at all.
I ended up returning it guys, not getting 5g is highly unacceptable in today's world. I got a Sony 1 ii for now it's quite good and gets 5g. Will get the Sony 1 iii in few months once it comes out.
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
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There will be US version with proper US bands support somewhere in May or June according to press release. For now you have to wait for announcement
ASUS Republic of Gamers Announces ROG Phone 5 Series and Mobile Gaming Accessories | News｜ASUS USA
Fremont, California (March 10, 2021) - ASUS Republic of Gamers (ROG) today unveiled the powerful new ROG Phone 5 series and a lineup of accessories, including a gaming headse
www.asus.com
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
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Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
twistedumbrella said:
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
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This is super helpful information. Really want that US release. Could please you share the link where you got this information?
Related
Can anyone help me figure out if the US Moto G (2015) will work on EE 4G in the UK?
It lists the following bands:
"LTE (2, 4, 5, 7, 12, 17)"
EE in the UK supposedly uses bands 3 and 7.
Does this mean I'd have no problem using a new US Moto G in the UK on EE's 4G?
You'd probably be able to make phone calls and use HSPA+ just fine since the majority of the world uses the same GSM bands for those. As for LTE, you would get nothing since the USA model does not support band 3 or 7.
Rarscaryfrosty said:
You'd probably be able to make phone calls and use HSPA+ just fine since the majority of the world uses the same GSM bands for those. As for LTE, you would get nothing since the USA model does not support band 3 or 7.
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I don't understand. I'd be buying the US version of the phone, and Motorola says it supports band 7.
The question is whether band 7 support is sufficient for 4G on EE in the UK.
jonnythan said:
I don't understand. I'd be buying the US version of the phone, and Motorola says it supports band 7.
The question is whether band 7 support is sufficient for 4G on EE in the UK.
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EE uses bands 7, 3 and 20, if you use a US version of the Moto G 2015 then you will only be able to connect to LTE in a band 7 area, band 7 is 2600MHz so will only be used in cities and towns as it has a very short range, most of EEs LTE network is band 3 (1800MHz) and then band 7 (800MHz) will be used in some cases (it penetrates buildings and has a much greater range) -bottom line is you won't get much LTE at all.
Also if you are considering buying a US version because with a straight conversion it looks cheap, remember you have to pay import duty and taxes once it gets here which will even out the price.
I was looking to buy a US version because my fiancee is living in England and will be coming to the US in about a year. So the conversion rate is better and she'll be able to use it here no problem once she arrives. Sounds like that might not work though.
jonnythan said:
I was looking to buy a US version because my fiancee is living in England and will be coming to the US in about a year. So the conversion rate is better and she'll be able to use it here no problem once she arrives. Sounds like that might not work though.
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You'd still get a 3G connection which would be fine for the year so that's still an option?
Oneplus 7 Pro's LTE bands are "B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66".
Is it just a small problem?
edit :
AT&T : 2/4/5/12/17/29/66
T-Mobile : 2/4/5/12/46/48/66/71
Verizon Wireless : 2/4/5/13/46/48/66
Band 71 is present, but just contradicts with their other info where band 71 isn't present.
FDD LTE: B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66
TDD-LTE: B34,38,39,40,41
TDS: B34,39
UMTS: B1,2,4,5,8,9,19
CDMA: BC0,BC1
GSM: B2,3,5,8
I checked https://www.cellmapper.net/ to check on the bands, but seems like it shouldnt be that big of an impact for me since it's not that many in my area. Or am I wrong ? I think it'll impact rural areas more with less towers.
hyghonryce said:
Oneplus 7 Pro's LTE bands are "B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66".
Is it just a small problem?
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I just noticed this too.
Maybe a typo? I can't imagine no band 71
courtesy of TmoNews...
https://www.tmonews.com/2019/05/oneplus-7-pro-official-tmobile-specs-price-images/
T-Mobile will sell the OnePlus 7 Pro with 8GB of RAM and 256GB of internal storage for $0 down and $29.17 per month for 24 months on an Equipment Installment Plan. T-Mobile will also offer the OnePlus 7 Pro through JUMP! On Demand, with JOD pricing set at $0 down and $31 per month for an 18-month lease. T-Mo will sell the OnePlus 7 Pro in Nebula Blue and Mirror Grey.
As you’d expect from a brand new flagship phone on T-Mobile, the OnePlus 7 Pro supports all of T-Mo’s LTE network features. That includes 600MHz (LTE band 71) as well as 4×4 MIMO, 256 QAM, License Assisted Access (LAA), and carrier aggregation.
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southaven1981 said:
courtesy of TmoNews...
https://www.tmonews.com/2019/05/oneplus-7-pro-official-tmobile-specs-price-images/
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Is there a difference with the unlock version from OnePlus?
worldsoutro said:
Is there a difference with the unlock version from OnePlus?
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The site does also say
AT&T : 2/4/5/12/17/29/66
T-Mobile : 2/4/5/12/46/48/66/71
Verizon Wireless : 2/4/5/13/46/48/66
Band 71 is present, but just contradicts with their other info where band 71 isn't present.
FDD LTE: B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66
TDD-LTE: B34,38,39,40,41
TDS: B34,39
UMTS: B1,2,4,5,8,9,19
CDMA: BC0,BC1
GSM: B2,3,5,8
I checked https://www.cellmapper.net/ to check on the bands, but seems like it shouldnt be that big of an impact for me since it's not that many in my area. Or am I wrong ? I think it'll impact rural areas more with less towers.
Strange indeed
The spec sheet for the op7 has the Chinese version with bands 30 and 71 but international without them?
This was on one plus indian site
ok guys
i got this from the OP Rep
also there is only one version of the oneplus 7 pro apparently, a global variant.
virtyx said:
ok guys
i got this from the OP Rep
also there is only one version of the oneplus 7 pro apparently, a global variant.
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Just talked to OP Rep, they said they dont have information on it. I doubt they know.
But imma drop by the pop up store today maybe. I'll ask, but I doubt they know too.
I wish someone would confirm it. I really don't want to buy a phone from tmobile.
pop up didn't have unlocked. was just a regular t mobile store. everyone didnt know much info about the phone. sorry.
oneplus site updated with all correct lte bands last nite
norwoodesteel said:
oneplus site updated with all correct lte bands last nite
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I can't find it. Could you please post a link.
netgar said:
I can't find it. Could you please post a link.
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https://www.oneplus.com/7pro?from=head#/specs
I don't want the T-Mo version, the unlocked one on their site has all of the bands including 66, and 71.
My main question I need answered before buying this phone is whether RCS will work on the unlocked one. Otherwise I'll wait and pay more for the Note 10
My Telco uses band 3 and 40. I purchased my op 7p from the US site, as per the site, the American op store version has band 3 but not 40. Do u guys know if this can be changed via software or is it the hardware?
The version in India has both band 3 and 40.
hubono said:
My Telco uses band 3 and 40. I purchased my op 7p from the US site, as per the site, the American op store version has band 3 but not 40. Do u guys know if this can be changed via software or is it the hardware?
The version in India has both band 3 and 40.
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I would like to know this too - B40 support for OP7Pro North America model.
I am interested in B40 which seems very important for India.
band 71 there they all are very easy to turn on
ecompton59 said:
band 71 there they all are very easy to turn on
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What app do you use to turn them on?
activity launcher you can access 2 types of menus like that ones in settings other is rftool kit i believe
Just curious how you guys think it'll fare on the network.
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. https://www.kimovil.com/en/where-to-buy-asus-zenfone-6 will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
TeutonJon78 said:
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
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The bhphotovideo listing appears to be the C version for the North American variant.
Edit: It could be filler though, as nobody is really sure what we are getting.
Superguy said:
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
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I'm wondering if they didn't have the C variant that has the main AT&T LTE bands.
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
Superguy said:
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
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Yeah, seems like it's just missing some capacity bands (29, 30, 66), but has all coverage bands (2, 4, 5, 12, 17).
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
JMillion said:
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
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I think you definitely need Version C in the USA. What are the other T-Mobile bands?
bgrif004 said:
I think you definitely need Version C in the USA. What are the other T-Mobile bands?
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The TMobile bands u need are 2, 4, and 12
For areas in smaller towns u may or may not need 71
Sent from my ASUS_Z01RD using Tapatalk
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
tjsharkfan said:
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
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Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
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Directly from ASUS USA
tjsharkfan said:
Directly from ASUS USA
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Look up your order on the site it should tell you which version phone you ordered
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Look up your order on the site it should tell you which version phone you ordered
What I see is:
Model Name：ZS630KL-S855-6G128G-BK
Part Number：90AI01W1-M00050
Anything here that decodes the variant?
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That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
MisterSavage said:
That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
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I do not see a warranty checker. Do you know the URL?
I did look through the tech specs and found what LTE bands each version supports:
A version FDD-LTE (Bands 1, 2, 3, 5, 7, 8, 20, 28), TD-LTE (Bands 38, 40, 41)
B version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
C version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
Per the phonearena.com site, AT&T's primary band is 12/17 with 2, 4 & 5 used in some areas where they don't have 12/17. It looks like version C is necessary to support AT&T LTE.
I spent some time chatting with ASUS tech support about this and trying to determine what version this phone is. I was told that phones purchased in North America are version A. I guess this means no AT&T LTE here!
With respect to ASUS support? They barely know what they are talking about. B&H has a bands check and AT&T is supported. If any previous ZenFone models supported AT&T, then the new releases will as well. Google search "asus warranty check". That will find you the page. I'm not saying it's a solution but maybe it will say what region your phone is or if it's from a region not covered by US/North America warranty which would give you some answers. I will tell you this. Every ZenFone since ZenFone 2 works with AT&T. It's your sim or something else. The first step in dealing with ASUS? Don't believe a lot of what they tell you.
PS. I would also use that warranty check to see if your purchase date lines up with what that website/database tells you. Make a note of any differences because if the tool is wrong, be assured when you try to warranty your phone they will not believe the tool is wrong and you will need very clear proof of purchase. And? Of course a lot of times ASUS is completely wrong about warranty expiry dates.
I'm on T-Mobile, I can confirm at least band 2, 4 and 12 exist for this phone. So it should be a Version C in north American. No VoLTE for T mobile US, otherwise, everything is fine so far.
Hi there, hoping someone can help with an answer;
I'm considering buying a Chinese market version of either the Xiaomi Mi 10 Pro or Mi 10 Ultra but just wanted to make sure that I'll continue to get decent 4G coverage (and hopefully even 5G coverage) on Vodafone UK.
I realise the CN version of the phone doesn't support or have band 20 which from what I've googled so far is 800Mhz.
I have no idea how phone signal actually works, so with this missing band, will I still get full coverage from the remaining bands the phone does support; B1, B3 and B7?
Does it mean that with 75% of the bands, I'll only get 75% coverage? Do certain phone masts only broadcast in B20, meaning I'd get zero 4G signal if the masts my phone uses fall into that scenario?
I'm a complete Layman with all this stuff (as I'm sure you can probably tell from the above ) so was hoping someone could help me out before I commit to spending a load of money on a phone that wont work here in the UK.
Thank you.
Incat said:
I don't know how Vodafone compares to Three here in the uk, but I've owned quite a few Xiaomi phones , and haven't really noticed any difference in ones that have B20 or not.
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Thank you for the reply,
So some of the Xiaomi phones you've had have been Chinese import ones?
And there was no difference in 4g performance Vs global Xiaomi phones? (Just asking coz global versions do have band 20 - 800Mhz)
Thanks.
Incat said:
Yes, but I'm on Three and it might be location dependent too, but I've never had a problem getting 4g on phones with no band 20.
Check what bands Vodafone use compared to Three.
You can buy a global Mi10 Pro with band 20, though the non pro seems easier to get hold of.
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That's great, I'll double check the differences in bands used between Three and Vodafone.
Finding a global Mi 10 Pro has been impossible so far, but fingers crossed......
Thanks very much again, really appreciate it.
I am having trouble with 5g on my ROG Phone 5 I have verified and reverified that I have 5g coverage with t mobile, that it's turned on in the phone, and that all the imei info on my phone is right. Get 4g but no 5g. I am rather new at this so if it's obvious I'm sorry but I didn't see this in any threads I searched for so I'm at a loss.
azoth428 said:
I am having trouble with 5g on my ROG Phone 5 I have verified and reverified that I have 5g coverage with t mobile, that it's turned on in the phone, and that all the imei info on my phone is right. Get 4g but no 5g. I am rather new at this so if it's obvious I'm sorry but I didn't see this in any threads I searched for so I'm at a loss.
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Are you in a 5g zone? Do any of your family or friends have 5g in that same area?
Even if all of that is a yes, the RoG Phone 5 only has two (out of 4) 5G bands on tmobile (n41 - 2500 and n71 - 600) so you would only be able to get 5G if the cell tower is using one of those bands in your area.
If the tower is using one of those bands and you still dont have 5G then I am at a loss. You can check tower info by using an app like "Network Cell Info Lite & WiFi" or something similar.
The 5G SA/NSA support for TMB and other US carriers are not good due to the lack of bands supported by phone itself (2 out of 4 for US variant, 1 out of 4 for EU and None for CN). had the same problem. No quick fix for it as you'll likely have to swap to a US version to be semi-fully compatible.
Sometimes you'll also need to enable SA in settings for it to have reception.
Another deep hole: even thought both regarded as WW, EU and US var actually have different supports and it's really hard to tell the diff
yurishouse said:
Another deep hole: even thought both regarded as WW, EU and US var actually have different supports and it's really hard to tell the diff
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Yea ASUS is really weird with their versions and one of the hardest phones to figure out. Assuming OP has the US versions, he would have better luck with 5G on Verizon (5 out 7 bands). The global versions and even if you converted a CN version to WW will practically have no 5G.
I have the RoG Phone 5S Pro which has the same version issues as the regular Phone 5 and 5S. I have the US versions and use Verizon so I get pretty decent 5G service in the US.