Just curious how you guys think it'll fare on the network.
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. https://www.kimovil.com/en/where-to-buy-asus-zenfone-6 will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
TeutonJon78 said:
The currently listed A-C models don't seem like they'd do particularly well, given the bands, especially as AT&T deploys more bands. will show the band support vs the US carriers.
But we are getting a US release, so it may be another model variant not quite listed yet, which would have better band support. I'd be surprised if they released it as it.
Click to expand...
Click to collapse
The bhphotovideo listing appears to be the C version for the North American variant.
Edit: It could be filler though, as nobody is really sure what we are getting.
Superguy said:
The review from Android Police said it could barely connect to AT&T's LTE. That suggests limited band support in the version they were using. Perhaps a different version will be better?
Click to expand...
Click to collapse
I'm wondering if they didn't have the C variant that has the main AT&T LTE bands.
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
Superguy said:
They didn't say, so it's possible they had an A or B variant. The C variant specs I say study lol like it had all of AT&T's bands. Could had have been wrong though.
Click to expand...
Click to collapse
Yeah, seems like it's just missing some capacity bands (29, 30, 66), but has all coverage bands (2, 4, 5, 12, 17).
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
JMillion said:
i used it with T-Mobile and didnt get as great service as i did w/ my OnePlus 7 Pro. I believe it was Version A and only utilizing Bands 2 / 5.
Click to expand...
Click to collapse
I think you definitely need Version C in the USA. What are the other T-Mobile bands?
bgrif004 said:
I think you definitely need Version C in the USA. What are the other T-Mobile bands?
Click to expand...
Click to collapse
The TMobile bands u need are 2, 4, and 12
For areas in smaller towns u may or may not need 71
Sent from my ASUS_Z01RD using Tapatalk
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
tjsharkfan said:
Received my Zenfone 6 from ASUS USA on Wednesday. No AT&T LTE connection! I do not know if it is version A B or C - is there any way to tell?
Somewhat disappointed since I got this to replace my Zenfone 2 that was working well with AT&T LTE. I made the unfortunate assumption that the 6 would work as well.
Is this something that could be added with a firmware update or will this phone never work with AT&T LTE?
Click to expand...
Click to collapse
Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Where did u buy it from
Sent from my ASUS_Z01RD using Tapatalk
Click to expand...
Click to collapse
Directly from ASUS USA
tjsharkfan said:
Directly from ASUS USA
Click to expand...
Click to collapse
Look up your order on the site it should tell you which version phone you ordered
Sent from my ASUS_Z01RD using Tapatalk
sedp23 said:
Look up your order on the site it should tell you which version phone you ordered
What I see is:
Model Name：ZS630KL-S855-6G128G-BK
Part Number：90AI01W1-M00050
Anything here that decodes the variant?
Click to expand...
Click to collapse
That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
MisterSavage said:
That phone is compatible with AT&T so something odd going on there. Re-insert the sim? Different slot? A restart? You can check the system info, confirm it's WW. The region aspect (A,B, oe C) is confusing even though I know the ZenFone series well. What I can say is that North American variants make use of this style of identification: ZS630KL-S855-6G128G-BK. I suppose you could input your serial into the ASUS North American warranty checker and see if it gives you some type of information, like region. It's hard to imagine ASUS messing up their inventory but anything is possible.
Click to expand...
Click to collapse
I do not see a warranty checker. Do you know the URL?
I did look through the tech specs and found what LTE bands each version supports:
A version FDD-LTE (Bands 1, 2, 3, 5, 7, 8, 20, 28), TD-LTE (Bands 38, 40, 41)
B version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
C version FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 26, 28), TD-LTE (Bands 38, 39, 41, 46)
Per the phonearena.com site, AT&T's primary band is 12/17 with 2, 4 & 5 used in some areas where they don't have 12/17. It looks like version C is necessary to support AT&T LTE.
I spent some time chatting with ASUS tech support about this and trying to determine what version this phone is. I was told that phones purchased in North America are version A. I guess this means no AT&T LTE here!
With respect to ASUS support? They barely know what they are talking about. B&H has a bands check and AT&T is supported. If any previous ZenFone models supported AT&T, then the new releases will as well. Google search "asus warranty check". That will find you the page. I'm not saying it's a solution but maybe it will say what region your phone is or if it's from a region not covered by US/North America warranty which would give you some answers. I will tell you this. Every ZenFone since ZenFone 2 works with AT&T. It's your sim or something else. The first step in dealing with ASUS? Don't believe a lot of what they tell you.
PS. I would also use that warranty check to see if your purchase date lines up with what that website/database tells you. Make a note of any differences because if the tool is wrong, be assured when you try to warranty your phone they will not believe the tool is wrong and you will need very clear proof of purchase. And? Of course a lot of times ASUS is completely wrong about warranty expiry dates.
I'm on T-Mobile, I can confirm at least band 2, 4 and 12 exist for this phone. So it should be a Version C in north American. No VoLTE for T mobile US, otherwise, everything is fine so far.
Related
Can anyone help me figure out if the US Moto G (2015) will work on EE 4G in the UK?
It lists the following bands:
"LTE (2, 4, 5, 7, 12, 17)"
EE in the UK supposedly uses bands 3 and 7.
Does this mean I'd have no problem using a new US Moto G in the UK on EE's 4G?
You'd probably be able to make phone calls and use HSPA+ just fine since the majority of the world uses the same GSM bands for those. As for LTE, you would get nothing since the USA model does not support band 3 or 7.
Rarscaryfrosty said:
You'd probably be able to make phone calls and use HSPA+ just fine since the majority of the world uses the same GSM bands for those. As for LTE, you would get nothing since the USA model does not support band 3 or 7.
Click to expand...
Click to collapse
I don't understand. I'd be buying the US version of the phone, and Motorola says it supports band 7.
The question is whether band 7 support is sufficient for 4G on EE in the UK.
jonnythan said:
I don't understand. I'd be buying the US version of the phone, and Motorola says it supports band 7.
The question is whether band 7 support is sufficient for 4G on EE in the UK.
Click to expand...
Click to collapse
EE uses bands 7, 3 and 20, if you use a US version of the Moto G 2015 then you will only be able to connect to LTE in a band 7 area, band 7 is 2600MHz so will only be used in cities and towns as it has a very short range, most of EEs LTE network is band 3 (1800MHz) and then band 7 (800MHz) will be used in some cases (it penetrates buildings and has a much greater range) -bottom line is you won't get much LTE at all.
Also if you are considering buying a US version because with a straight conversion it looks cheap, remember you have to pay import duty and taxes once it gets here which will even out the price.
I was looking to buy a US version because my fiancee is living in England and will be coming to the US in about a year. So the conversion rate is better and she'll be able to use it here no problem once she arrives. Sounds like that might not work though.
jonnythan said:
I was looking to buy a US version because my fiancee is living in England and will be coming to the US in about a year. So the conversion rate is better and she'll be able to use it here no problem once she arrives. Sounds like that might not work though.
Click to expand...
Click to collapse
You'd still get a 3G connection which would be fine for the year so that's still an option?
If so how's your mobile data speeds?, Thinking of pulling the trigger but read somewhere it's missing some LTE bands that support carrier aggregation,
I would like to know answer to this as well. In my area (Philadelphia), I haven't seen band 30 (the missing band) anywhere yet.
If it's like the international version of the s7e then it will work just fine for the most part. You will be missing a few minor features like wifi calling and number sync if you happen to have an lte gear S2 or S3 which is why I went with the carrier version. I can't have my phone on me doing my job but have a toddler and my wife is expecting a call for a transplant any time now so I needed number sync to work so it would come through on my watch.
i'm using the G955FD (dual-sim) version and it's working fine on AT&T... the LTE Discovery App shows i'm using bands 2, 4 and 17. as @ProStreetCamaro said, you'll miss some of ATT's features. in my case, it's not an issue. i'm using ATT & T-Mobile in my device. @ProStreetCamaro - i hope things go well for your spouse. ).
cortez.i said:
i'm using the G955FD (dual-sim) version and it's working fine on AT&T... the LTE Discovery App shows i'm using bands 2, 4 and 17. as @ProStreetCamaro said, you'll miss some of ATT's features. in my case, it's not an issue. i'm using ATT & T-Mobile in my device. @ProStreetCamaro - i hope things go well for your spouse. ).
Click to expand...
Click to collapse
Where did you buy your phone? Assuming you live in us, all the online sellers only show estimated ship dates for international s8. Did it come with warranty?
Shuthefrontdoor said:
Where did you buy your phone? Assuming you live in us, all the online sellers only show estimated ship dates for international s8. Did it come with warranty?
Click to expand...
Click to collapse
purchased mine from seller in Dubai; received brand-new, unopened phone. this is the second phone i've purchased from them and the were very helpful to ensure i received a full refund from Samsung during the Note 7 fiasco. Samsung/Samsung Dubai refunded me the full purchase price +shipping. and i do live in the US/Texas .
Will the T-Mobile version work on AT&T's network? I assume that T-Mobile still doesn't require Samsung to lock the bootloader, but AT&T does. A brief look online shows each provider's version of the S8+ uses the following LTE bands:
T-Mobile: 1, 2, 3, 4, 5, 7, 8, 12, 13, 18, 19, 20, 25, 26, 38, 39, 41, 66
AT&T: 1, 2, 3, 4, 5, 7, 8, 12, 20, 28, 29, 30, 38, 39, 40, 41
Would I miss much by not having bands 29, 29, 30 and 40 on my phone?
DonDerham said:
Will the T-Mobile version work on AT&T's network? I assume that T-Mobile still doesn't require Samsung to lock the bootloader, but AT&T does. ?
Click to expand...
Click to collapse
Both T-Mobile and AT&T versions have locked bootloaders. International version has unlocked bootloader. T-Mobile will likely work on AT&T, but VoLTE and Wifi calling will likely not work.
I'm considering getting the international euro version as well to run on AT&T. It's a real shame we have to compromise. The euro version has the better Exynos chip and the unlocked bootloader. The AT&T version has the snapdragon and of course a locked bootloader. I've heard the USA unlocked version G955U will also be bootloader locked (and snapdragon). Does anyone have a list of the features that will NOT work on AT&T by using the international euro version? I've heard WiFi calling is one of them.
Oneplus 7 Pro's LTE bands are "B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66".
Is it just a small problem?
edit :
AT&T : 2/4/5/12/17/29/66
T-Mobile : 2/4/5/12/46/48/66/71
Verizon Wireless : 2/4/5/13/46/48/66
Band 71 is present, but just contradicts with their other info where band 71 isn't present.
FDD LTE: B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66
TDD-LTE: B34,38,39,40,41
TDS: B34,39
UMTS: B1,2,4,5,8,9,19
CDMA: BC0,BC1
GSM: B2,3,5,8
I checked https://www.cellmapper.net/ to check on the bands, but seems like it shouldnt be that big of an impact for me since it's not that many in my area. Or am I wrong ? I think it'll impact rural areas more with less towers.
hyghonryce said:
Oneplus 7 Pro's LTE bands are "B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66".
Is it just a small problem?
Click to expand...
Click to collapse
I just noticed this too.
Maybe a typo? I can't imagine no band 71
courtesy of TmoNews...
https://www.tmonews.com/2019/05/oneplus-7-pro-official-tmobile-specs-price-images/
T-Mobile will sell the OnePlus 7 Pro with 8GB of RAM and 256GB of internal storage for $0 down and $29.17 per month for 24 months on an Equipment Installment Plan. T-Mobile will also offer the OnePlus 7 Pro through JUMP! On Demand, with JOD pricing set at $0 down and $31 per month for an 18-month lease. T-Mo will sell the OnePlus 7 Pro in Nebula Blue and Mirror Grey.
As you’d expect from a brand new flagship phone on T-Mobile, the OnePlus 7 Pro supports all of T-Mo’s LTE network features. That includes 600MHz (LTE band 71) as well as 4×4 MIMO, 256 QAM, License Assisted Access (LAA), and carrier aggregation.
Click to expand...
Click to collapse
southaven1981 said:
courtesy of TmoNews...
https://www.tmonews.com/2019/05/oneplus-7-pro-official-tmobile-specs-price-images/
Click to expand...
Click to collapse
Is there a difference with the unlock version from OnePlus?
worldsoutro said:
Is there a difference with the unlock version from OnePlus?
Click to expand...
Click to collapse
The site does also say
AT&T : 2/4/5/12/17/29/66
T-Mobile : 2/4/5/12/46/48/66/71
Verizon Wireless : 2/4/5/13/46/48/66
Band 71 is present, but just contradicts with their other info where band 71 isn't present.
FDD LTE: B1,2,3,4,5,7,8,12,13,17,18,19,20,25,26,28,29,32,66
TDD-LTE: B34,38,39,40,41
TDS: B34,39
UMTS: B1,2,4,5,8,9,19
CDMA: BC0,BC1
GSM: B2,3,5,8
I checked https://www.cellmapper.net/ to check on the bands, but seems like it shouldnt be that big of an impact for me since it's not that many in my area. Or am I wrong ? I think it'll impact rural areas more with less towers.
Strange indeed
The spec sheet for the op7 has the Chinese version with bands 30 and 71 but international without them?
This was on one plus indian site
ok guys
i got this from the OP Rep
also there is only one version of the oneplus 7 pro apparently, a global variant.
virtyx said:
ok guys
i got this from the OP Rep
also there is only one version of the oneplus 7 pro apparently, a global variant.
Click to expand...
Click to collapse
Just talked to OP Rep, they said they dont have information on it. I doubt they know.
But imma drop by the pop up store today maybe. I'll ask, but I doubt they know too.
I wish someone would confirm it. I really don't want to buy a phone from tmobile.
pop up didn't have unlocked. was just a regular t mobile store. everyone didnt know much info about the phone. sorry.
oneplus site updated with all correct lte bands last nite
norwoodesteel said:
oneplus site updated with all correct lte bands last nite
Click to expand...
Click to collapse
I can't find it. Could you please post a link.
netgar said:
I can't find it. Could you please post a link.
Click to expand...
Click to collapse
https://www.oneplus.com/7pro?from=head#/specs
I don't want the T-Mo version, the unlocked one on their site has all of the bands including 66, and 71.
My main question I need answered before buying this phone is whether RCS will work on the unlocked one. Otherwise I'll wait and pay more for the Note 10
My Telco uses band 3 and 40. I purchased my op 7p from the US site, as per the site, the American op store version has band 3 but not 40. Do u guys know if this can be changed via software or is it the hardware?
The version in India has both band 3 and 40.
hubono said:
My Telco uses band 3 and 40. I purchased my op 7p from the US site, as per the site, the American op store version has band 3 but not 40. Do u guys know if this can be changed via software or is it the hardware?
The version in India has both band 3 and 40.
Click to expand...
Click to collapse
I would like to know this too - B40 support for OP7Pro North America model.
I am interested in B40 which seems very important for India.
band 71 there they all are very easy to turn on
ecompton59 said:
band 71 there they all are very easy to turn on
Click to expand...
Click to collapse
What app do you use to turn them on?
activity launcher you can access 2 types of menus like that ones in settings other is rftool kit i believe
Hey everyone,
the new Zenfone 6 is amazing, besides the FlipCamera it has nearly everything (big battery, microSD, 3,5 mm headphone,...).
Just one thing irritates me: there are three Versions A, B and C, as one can see here under "Network Standard"
https://www.asus.com/Phone/ZenFone-6-ZS630KL/Tech-Specs/
So can someone tell me what that means? Like if I get the European version A (with Band 20), will I than for instance not be able to use it in the USA for telephone / SMS?! Or just not LTE / can I still use it like on UMTS? No LTE at all or just not certain carriers?
Hope someone can make it clear to me, thanks in advance
You'll be able to use it anywhere, it's just there's slightly less band coverage, so some networks in some countries would be nixed.
See Kimovil.com for network compatibility.
Gearbest currently have the 6GB / 64GB Version C (most bands) for €495.
It means you'll have to be sure to verify you get the version with the bands needed for your particular carrier. You have to be very careful and verify before buying as it seems with the ZenFone 5Z, for example, sellers don't always properly clarify which version they're selling.
You need to find out which of the main bands your phone carrier uses then match them up to one of the versions. I use AT&T prepaid, so for for example I need a phone with coverage for bands 2,4,5,8, and 17 if I recall correctly.
If some bands aren't covered you won't have LTE in that area, as not all areas you're in are using the same network frequency bands. Therefore coverage can get worse when you travel with a phone without full band support.
Checked out the bands available on the Asus site you linked (thank you very much BTW) and it seems they are missing bands 66(extension of band 4) & 71 (600mhz frequency) so it seems like it may work okay on TMobile.
What do you guys think if those two bands are missing? Will it be detrimental to daily use or not really? Currently on an OG Pixel and this Asus offering is looking like a future purchase!!
CDMA (Sprint or Verizon) compatiblity in the US?
Stanto said:
CDMA (Sprint or Verizon) compatiblity in the US?
Click to expand...
Click to collapse
Looks like the C variants might work for you but double check the bands for your carrier Kimovil.com.
mudnightoil said:
See Kimovil.com for network compatibility.
Gearbest currently have the 6GB / 64GB Version C (most bands) for €495.
Click to expand...
Click to collapse
Thanks for the hint.
I need Band 20 (O2 Germany), so I can only use Version A (so no B or C for me).
---edit---
I just checked: T-Online and Vodafone use Band 20 and 32 (in Germany), but none of the three versions support both.
MartyM76 said:
If some bands aren't covered you won't have LTE in that area, as not all areas you're in are using the same network frequency bands. Therefore coverage can get worse when you travel with a phone without full band support.
Click to expand...
Click to collapse
Ok, but does it mean I will at least have telephone and SMS in those areas, where the LTE band won't be supported?!
JJ111 said:
Ok, but does it mean I will at least have telephone and SMS in those areas, where the LTE band won't be supported?!
Click to expand...
Click to collapse
Yes, as long at the other bands are supported (which they should be) it will drop to 3G/4G or whatever. That's why people using some Chinese phones for example in the USA can use everything but LTE.
You might
need to check however about VoLTE, I think. I don't have T-Mobile but you should read more about that as I've seen it mentioned in XDA & other places.
---------- Post added at 12:56 PM ---------- Previous post was at 12:48 PM ----------
> Gearbest currently have the 6GB / 64GB Version C (most bands) for €495
I only see the A version there. Where did you find the C version?
This device just hit my radar... looks like we might have an upgrade winner!
For Tmobile US, C model is the way to go. The two highest bands that are missing with this device would get you better signal indoors / less interference, but I am not sure how far along that tech even is.
charlatan01 said:
The two highest bands that are missing with this device would get you better signal indoors / less interference, but I am not sure how far along that tech even is.
Click to expand...
Click to collapse
By highest bands do you mean 66 and 71? The only phones that use band 71 at the moment are Samsung s8 Active and LG V30. I currently have an OG Pixel and it does not use 66 or 71 and I get great coverage in the East coast even when going north into the mountains.
wreq5 said:
By highest bands do you mean 66 and 71? The only phones that use band 71 at the moment are Samsung s8 Active and LG V30. I currently have an OG Pixel and it does not use 66 or 71 and I get great coverage in the East coast even when going north into the mountains.
Click to expand...
Click to collapse
'
Yep, those are the two. Those two are still relatively new, and general Tmo coverage continues to improve here in Colorado.
I imagine that once the phone is sold on the asus.com website that particular variant will support all the main carriers LTE bands. I would be surprised if there were any major issues with that otherwise what's the point of even selling it in the USA?
SantinoInc said:
I imagine that once the phone is sold on the asus.com website that particular variant will support all the main carriers LTE bands.
Click to expand...
Click to collapse
Yes, for example in the case of the 5Z I just ordered (to get me by since I desperately need a phone with a better camera & no OLED to cause eye strain) the bands listed for phones at the Asus USA online store cover AT&T properly and to the best of my knowledge T-Mobile as well.
I figured out that they don't list phones there that aren't USA network compatible. I still check, regardless, just to feel 100% sure but that's what I found.
It's the 3rd party sellers you really need to be careful about and always verify.
The OnePlus 7 pro has bands 66 and 71.
This probably would have been my first choice until I noticed the different versions. With more and more manufacturers choosing to release single, global bands phones, I really don't understand why Asus insist on continuing to release regional versions of their phones.
Back in the days when everyone made regional models, I had the Padfone Infinity 2 and it was a great phone (until a late OTA release have it the new ZenUI, which was promptly removed). After reading that the latest ZenUI 6 has been slimmed down to an almost stock Android experience, I thought it might once again be similar to what Asus provided before ZenUI came along and that I can now once again consider Asus phones. Wrong!
I spend time in both Europe and Asia and there is no version that covers both areas major LTE bands. So Asus will have to remain on the list of phones to ignore.
Robbo.5000 said:
This probably would have been my first choice until I noticed the different versions. With more and more manufacturers choosing to release single, global bands phones, I really don't understand why Asus insist on continuing to release regional versions of their phones.
Back in the days when everyone made regional models, I had the Padfone Infinity 2 and it was a great phone (until a late OTA release have it the new ZenUI, which was promptly removed). After reading that the latest ZenUI 6 has been slimmed down to an almost stock Android experience, I thought it might once again be similar to what Asus provided before ZenUI came along and that I can now once again consider Asus phones. Wrong!
I spend time in both Europe and Asia and there is no version that covers both areas major LTE bands. So Asus will have to remain on the list of phones to ignore.
Click to expand...
Click to collapse
I'm in the same position. The C version covers everything I need except for Band 20 which is a necessity throughout Europe. The A version has Bamd 20 but won't work on US LTE. They did the same thing with the Zenfone 2 and inexplicably mixed up the bands regionally. I'll stick with my NexS for now but keep an eye on this phone in case the Limited edition they usually release solves the problem.
prestonmcafee said:
The OnePlus 7 pro has bands 66 and 71.
Click to expand...
Click to collapse
I don't want the OP7. This isn't the OP7 forum.
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
orion4000 said:
I bought the Asus Rog phone 5 tencent edition with global ROM installed and my question is anyone managed to get 5G working on this version? I have a t-mobile SIM and I'm unable to get 5G at all. Thanks in advance.
Click to expand...
Click to collapse
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Handeman707 said:
Me too it didn't work be me too I tried everything, even the helpdesk at T-Mobile..
4G works fine, but I bought this phone for 5G! Some help and advice will be appreciated! Thanks Anyway!
Click to expand...
Click to collapse
Glad it isn't just me. I will be going to T-mobile store and will see if they can do something in their system to change that. More information is always appreciated.
Update latest FIRMWARE Version WW18.0830.2102.88.
HunterTik said:
Update latest FIRMWARE Version WW18.0830.2102.88.
Click to expand...
Click to collapse
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
orion4000 said:
Already did and still not getting anything. Tried even resetting the mobile data settings and messing with APN and still no 5G. I checked my T-mobile account and it shows that my device is unknown to T-mobile and it says that it's not 5G capable. I think the answer is in T-mobile's own system.
Click to expand...
Click to collapse
Ask T-mobile for a new 5g capable sim.
jutley said:
Ask T-mobile for a new 5g capable sim.
Click to expand...
Click to collapse
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
Click to expand...
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Hello,
Same problem only 4g working. Please let me know if you get it fixed makes no sense on a 1k phone with no 5g.
orion4000 said:
Went to T-mobile store and they told me my SIM is fine and the reason for not receiving 5G or 4G LTE was because T-mobile was unable to recognize the ROG phone 5 in their system. They gave me a phone number to their customer service and asked me to explain to them that the phone is 5G capable and hopefully they can fix this problem.
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Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
Punjabistyles said:
Was with t mobile chat for half n hr. No help with 5g. All they said was we working on new 5g towers in your area. But 5g was working on my rog 3.
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Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
orion4000 said:
Yes they couldn't help me as well. The tech support said the phone was not in their system as it's not a t-mobile phone and therefore not possible to get 5G. And for the record the phone is not even receiving 4G LTE. The only thing the phone is receiving is 4G.
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This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
Punjabistyles said:
This is nonsense why is Asus lying and selling this phone as 5g. With only 4g working this phone is worth only maybe 400 dollars not 1000 dollars plus. Really mad, planning on returning this phone back. Any suggestions guys what latest phone is good apart from Samsung with good speakers and battery life?
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Either we wait for Asus official US release maybe they will push an update to fix this or if you have to return it I say go with One plus 9 pro as it seems the most compatible with T-mobile plus it's sold by T-mobile themselves.
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 1 1, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
twistedumbrella said:
There is a reason that so many of the sellers tell you to check the bands before purchasing the device for a specific carrier. It should also be noted that you cannot change the bands with a software update.
You can find the bands on https://www.gsmarena.com/asus_rog_phone_5-10715.php and then head over to T-Mobile and check https://www.t-mobile.com/support/coverage/t-mobile-network#tech to compare
5G bands1, 2, 3, 5, 7, 8, 12, 20, 25, 28, 38, 40, 41, 66, 71, 77, 78, 79 SA/NSA - Version 11, 3, 7, 8, 20, 28, 38, 41, 77, 78, 79 SA/NSA - Version 2, Version 3
5G
Frequencies that can provide 5G:
Band n71 (600 MHz)
Band n41 (2.5 GHz)
Band n260 (39 GHz)
Band n261 (28 GHz)
Version 1 supports 5G just like any Samsung device out there. Versions 2 and 3, on the other hand, only have LIMITED support for 5G and SA cannot be used (Settings -> Mobile Network -> 5G SA Mode)
What this means, in the simplest possible terms, is that you CAN get 5G if the specific tower where you connect provides the band that your device supports. Not to throw salt on it, but Version 2 and 3 also lack 4G band 12, which is the extended range band for T-Mobile.
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I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
hellboy2703 said:
I am sorry for off topic.
I am planning on buying a ROG Phone 5 Tencent Games Editor phone, as this is the only version available to my local stores.
My question is, will this phone get OTA updates in international / global rom?
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No it will not as far as I'm aware. But updating it is extremely easy. Just download the WW updates from Asus website and put it in your phone and restart the device and you should get a notification saying your phone has an update press on update and wait for it to finish. Your phone doesn't need to be rooted or anything at all.
I ended up returning it guys, not getting 5g is highly unacceptable in today's world. I got a Sony 1 ii for now it's quite good and gets 5g. Will get the Sony 1 iii in few months once it comes out.
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
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There will be US version with proper US bands support somewhere in May or June according to press release. For now you have to wait for announcement
ASUS Republic of Gamers Announces ROG Phone 5 Series and Mobile Gaming Accessories | News｜ASUS USA
Fremont, California (March 10, 2021) - ASUS Republic of Gamers (ROG) today unveiled the powerful new ROG Phone 5 series and a lineup of accessories, including a gaming headse
www.asus.com
orion4000 said:
I appreciate your help. The biggest question I have is how to tell which version of the phone you have. Mine at the time of purchase was listed as I005DA. I think Asus's biggest mistake was not releasing the phone in the US to begin with.
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Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
twistedumbrella said:
Excuse the rant for a minute, but there are a whole bunch of eBay and other sellers out there passing off their reflash devices as new, which makes it really hard for anyone to know what they bought because you get a Tencent device with a WW ROM and a manual in Chinese with the global apps.
The easiest way to know which device you have is to look in the box where the case and SIM pin were located. There should be a wax paper sheet with two black stickers on it. That will give you the exact model number.
If you got anything higher than 12GB RAM, it's Chinese. The European 16GB release isn't until the end of May and the Pro / Ultimate will come after that. The US was estimated for Q2, but it will also be the 12GB in the first release. If you got one claiming to be US, it's probably European (or Chinese).
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This is super helpful information. Really want that US release. Could please you share the link where you got this information?