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Hi Folks,
My s640 seems to have developed an issue with the battery. It will get to about 50% and stay there for most of the day then suddenly I get the low and critical warnings, then off. The warnings then off sequence happens within about 10 seconds of getting the first warning. On one occasion I got the low and critical warnings, but then the phone reported 268% battery remaining.
Is/has anyone else experienced this issue or anything similar? I'm wondering if it is the phone or the battery.
Thanks.
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
have you tried running the battery till it won't turn on the phone. Then charging it up again?
maybe a hard reset may help?
daroota said:
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
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Click to collapse
Yes I too am having this issue since rom upgrade so is a friend, he just purchased new battery from Telus but they shipped wrong one. Will update if new battery resolves his issues. I went throught three phones with brand new battery they all did same thing Battery is not HTC 20 dolllar aftermarket one (just before warranty expired). Have gotten 400 credit for new phone but nothing like this one out there except Touch Pro Diamond and I hear even with new battery that phone battery life is too short to last through day. Get feeling Telus broke something in software with Rom update used to be when phone battery was expiring a red light would blink (opposite of blue tooth light) now it is only notifications from WM that phone battery is critically low and shuts of radio etc. yet you plug phone in and it's charged 10 minutes later makes no sense. Rechargable batteries voltage change with charge the interesting thing when I pull my battery the voltage is the same charged or just after error messages (I have a very expensive True RMS Voltmeter from work that has been calibrated in last year) but without load this isn't an accurate test. Does make me think something is not right and beleive it software related for more see my post in Howrds Forums under phone model.
I am having the same issue after the ROM update, not sure if it's the cause. Already replaced a battery on warranty for not holding charge. But now I have had the phone over a year so telus wants me to buy a battery for $80. I know based on this information i'll be wasting my money.
i want stuff to work for more than a year what the hell is money good for?
any fixes or updates wether the new battery helped??
I replaced the battery on my phone and these odd issue I was having are gone guess we have to face the fact that you need to purchase a replacement once a year hopefully it will last a year my problems start just short of a year.
I just got my new battery from here http://www.longlast-battery.com/productCart/pc/viewPrd.asp?idcategory=0&idproduct=17483
I will post after I get it full charged and try it for a day or two
where did you get yours from?
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
typhoonk said:
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
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Click to collapse
I purchased a battery from E-bay and it would not charge at all. Existing charge in battery was enough for me to know that my issues were battery related after all as phone lasted for quite awhile. Tried charging ebay battery for close to 12 hours no go, so returned it for full refund. Called Telus because my calls in were while I was under warranty still but it had since expired they credited my account for the price of battery over a couple of years (1.5 batteries really) to make up for battery not lasting more than a year...hope that makes sense. Doubt I will buy another HTC with todays battery technology there is no reason one of these batties can't last 2-3 years if taken care of. Just a money grab telus/htc on their part in my opinion.
Gave the battery I got from longlast-battery another try.
the battery is CS-DS640SL 1250mAh 3.7V
I got it to charge by turning off the phone and plugging it into a usb port on my PC. Took about 6 hours to charge to 100%.
Won't charge when phone is on which is weird. Even at 90+% charge.
Lasted a full day without charging. That's a good thing I guess. Even when I restarted, it didn't lose the typical 10% drop in charge the other battery does.
I'm going to discharge it and charge it three times to see if it starts working properly and letting me charge it normally. Was a tip someone gave me. Won't hurt anything, and if it doesn't work I can still send it back.
Curious what you guys think. do you think it's a bad battery and I should just get an exchange, or I should just get my money back, and shell out the $100+ for a Telus battery?
Well the longlast battery test failed badly. Lasted about half a day with minimum calls and data use. No wifi no bluetooth. After it died I took it out and let it sit for a bit as the battery was fairly warm. After I put it back in, it said I had about %40 left. Very odd. And it lasted for another two hours before dying.
Now it's back at the won't charge stage. So I finally got an RMA number, so this one is going back.
Hitting Telus on the way home to pony up for a new battery. Getting the extended one as it's only $20 more. Hopefully this one will last more than a year - then I can get another phone (got to love 3yr retention contracts that end early )
I've created a Facebook group to act as a petition for everyone with the notorious battery life problem.
Join the group here, it's open to everyone:
http://www.facebook.com/group.php?gid=100925126406
Share your experiences dealing with Telus positive or negative ones.. or tell us if you've been able to fix the problem by hacking the device. Anything at all that will help the people still stuck with this phone.
I have done some efforts regarding battery capacity measurement Just lookup this thread: http://forum.xda-developers.com/showthread.php?p=5558383#post5558383
Does anyone know what to do when battery says its 0% charged even after it has been fully chaged(the charge led is solid)
I have this weird problem with 2000 mA replacement batteries for the hx4700 (The original one is 1800 mA).
The thing is that both replacement batteries now report 0% to the device even after they have been charged and the amber light comes solid, indicating that the battery is charged.
First battery "died" few monts ago about a week after I charged it for the first time, that happened the day after when I took it out so I can charge the old original one, the new battery had 75% left, so I didn't want to charge that one. The next day after I used up the old battery, (which is still working fine, except that it keeps dying on around 20% power left for years now, because the voltage drops under 3.5V) I replaced it with that new battery which was supposed to have 75% of power left, but it reported 0% so the device died, so I charged it over night, the amber light was solid, but the pocket pc went with critical battery level and CF/SD card removal bull**** and turned off shortly after that, since the circuit that is in the battery reports 0%, no matter what I do, I tried cleaning contacts, tightening the cover, took the battery apart and there was no visible damage and nothing. Then I throught it must be because I accidentaly dropped the battery on the floor (it didn't sound very good), so I just out that one aside and used the another battery.
I have used the another for about a month, charged it only when the battery was actually under 20% or dead, didn't even take it out. Today the battery reported 0% just like that another one and it was fully charged. Also I'm sure its the battery not the pocket pc, I have two hx4700 the old one I have been using for 6 years and the new one that I have just assembled with parts I bought from ipaq repair a month ago, the old battery still works fine and its reporting the charge correctly in both devices and the new ones are both charged, but reporting 0%.
I worked around this problem, by disabling this driver in registry HKLM\Drivers\BuiltIn\BatteryIF\Dll
I chaged the value from "battery.dll" to "battery.dllx" so the driver doesn't work and the battery levels are unknown to the device.
The battery runs fine for hours, like it did before, meaning there is nothing wrong with the battery cells, but with the little circuit, that is inside of the battery and that its annoying, because I don't know the level, can't tell when my ipaq will shut off.
Has this ever happened to anyone? Is there any way to get the battery to work again, without disabling the driver? Should I try replacing the cells of original battery with good cells from those bad batteries? I'm really frustrated how the original battery doesn't have the problem after many years of usage and the replacements have issues after few weeks!
For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.
darian3 said:
For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.
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Click to collapse
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?
rhaspody said:
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?
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Click to collapse
It started about two weeks ago.
It happened several times to play with the phone connected. In general I expect it to be under 20% to recharge it, sometimes I charge it before if I know I have a long day without access to a power outlet.
I understand the questions very well, but it sounds quick. That a battery is so worn out in a little less than a year.
Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk
janrck said:
Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk
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Please do keep us posted in case this is a problem of Mate 8
Is it possible to make the message "your device has been unlocked" disappear ? That would allow me to try the guarantee.
I've change the battery and everything backs to normal. The battery life is huge again.
janrck said:
I've change the battery and everything backs to normal. The battery life is huge again.
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Where did you go to change the battery, was it an official change? Did you lose your warranty? How much was it?
Thanks
Also how have you guys been charging your phones? Overnight? Fast charging overnight? Or slow charging overnight?
I changed the battery myself with a youtube tutorial, very easy:
https://youtu.be/b7f8fdYz5ig
I was charging my phone overnight wit fast charging. I know fast charging overnight is useless, but the official charger only do fast charging, so no choice.
I want to change my battery myself, like janrk, but first, just out of curiosity, im going to try the sellers warranty. I try to join Huawei, they just didnt answer.
A lot of chinese website sell "Official Mate 8 battery", but im not sure they are really official. I find 7 to 9€ battery on chinese web site, 12€ on Amazon (chinese seller), 25 to 35€ with european seller. That's only for the battery, i you didnt want to change the battery yourself its between 49 to 80€.
My battery cost me 13€, and is identical to the original battery
Where do you buy it ?
I contacted the after-sales service of Huwaei. They told me that it was necessary to cut the wifi and the mobile data when the phone is in charge. And that in general it was necessary to cut the wifi and the mobile data when one does not have the use of it. I deduce that they have poorly designed these elements of the phones, and that they cause it to overheat. This should reduce the battery life.
I asked them if it was possible to have a warranty. It is possible, but for this i must accept to send the phone to them for several weeks. Since I do not wish to have no phone for several weeks I will order a battery. Their after-sales service is really useless: /
darian3 said:
Where do you buy it ?
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Here https://www.spainsellers.com
stupid thingy ...
almost same thing happend on me and i had to replace battery to solve it.
it took only 10 month to kill damn built-in battery.
i can't belive it. its just 10 month.
i never see like this.
most cheapest battery (made in china) was worked over 24 month.
I just change the battery, is actually that fixes the problem. Now I'm not sure that the battery is necessarily bad at the base. I wonder if the design of the phone does not cause an overheating of the phone that is damaging the battery prematurely.
Hi i had battery problem for every full charged sometimes battery drop normal for 1minute 1% down. But not always, sometimes i can use 30min heavy like messaging,yt videos,and not dropping down any percent. But when i lock phone and stand by for 5minutes,i unlocked phone and see 92% where percent gone? Battery problem? My phone 3 months old. Baterry too.
myka_1997 said:
Hi i had battery problem for every full charged sometimes battery drop normal for 1minute 1% down. But not always, sometimes i can use 30min heavy like messaging,yt videos,and not dropping down any percent. But when i lock phone and stand by for 5minutes,i unlocked phone and see 92% where percent gone? Battery problem? My phone 3 months old. Baterry too.
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Click to collapse
I think you need to replace your battery since the device is already 3 to 4 years old. Replace it with Sony OEM battery.
I had a similar problem few months back then I replaced it and everything's fine now.
thelegacy2010 said:
I think you need to replace your battery since the device is already 3 to 4 years old. Replace it with Sony OEM battery.
I had a similar problem few months back then I replaced it and everything's fine now.
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Hey , my phone 4 months just i buy new , i think go to service center and say battery problem , and changed it, but i had a reply consultant, JUST REPLACE WHEN BATTERY IS BAD , NO CHANGE AS GOOD , I want changed battery because confused and not last for 1 day of single charged, my battery died at 2 hours of full brightness and 4g is always on..
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YESTERDAY WHEN I UNPLUGGED after full charged 100% was 2-3 hours stand by and not discharging after i set up full brightness and using for snapchat, and normally discharged for every 1 percent. looks good. after reboot 60% percent i see 57% AND TODAY i unplugged for full charged just locked phone and see what battery doing, i unlocked after 5-10min and see 97%
myka_1997 said:
Hey , my phone 4 months just i buy new , i think go to service center and say battery problem , and changed it, but i had a reply consultant, JUST REPLACE WHEN BATTERY IS BAD , NO CHANGE AS GOOD , I want changed battery because confused and not last for 1 day of single charged, my battery died at 2 hours of full brightness and 4g is always on..
-----------
YESTERDAY WHEN I UNPLUGGED after full charged 100% was 2-3 hours stand by and not discharging after i set up full brightness and using for snapchat, and normally discharged for every 1 percent. looks good. after reboot 60% percent i see 57% AND TODAY i unplugged for full charged just locked phone and see what battery doing, i unlocked after 5-10min and see 97%
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Click to collapse
Sony stopped the Z3 production years ago. This is a already old device so the battery its having will certainly be an old one.
Which ROM are you using? stock Sony ROM? Or a custom ROM?
Download this app called AccuBattery. Use it for like 2 to 3 days go know your battery's actual capacity and let me know.
Your battery is either draining because some apps are draining your battery massively or outdated battery. There shouldn't be so much loss like in 5 to 10 mins like how you did.
Check your battery stats from that AccuBattery app and if it's bad you'll have to replace it. :good:
I get 4 to 5 hours of screen on time with 70% brightness.
thelegacy2010 said:
Sony stopped the Z3 production years ago. This is a already old device so the battery its having will certainly be an old one.
Which ROM are you using? stock Sony ROM? Or a custom ROM?
Download this app called AccuBattery. Use it for like 2 to 3 days go know your battery's actual capacity and let me know.
Your battery is either draining because some apps are draining your battery massively or outdated battery. There shouldn't be so much loss like in 5 to 10 mins like how you did.
Check your battery stats from that AccuBattery app and if it's bad you'll have to replace it. :good:
I get 4 to 5 hours of screen on time with 70% brightness.
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i sold the phone
Hi All users,
I bought the watch in October 2017. Model RM-760. The charge was going very badly for the last one month. The charge of my watch was only going for half a day. I took it to an authorized service center (in Istanbul/TURKIYE). They changed the battery. They didn't get paid. Changed battery by warranty. But the problem continues. I turn on the watch at 6:00 am while it on full charge. Battery charge ends in the afternoon at 17:00 . Software version 3.0.0.2. The charge decreases by 10% - 15% within one hour.
Very bad situation.
I'm researching other brand watch to buy.
deepfresh said:
Hi All users,
I bought the watch in October 2017. Model RM-760. The charge was going very badly for the last one month. The charge of my watch was only going for half a day. I took it to an authorized service center (in Istanbul/TURKIYE). They changed the battery. They didn't get paid. Changed battery by warranty. But the problem continues. I turn on the watch at 6:00 am while it on full charge. Battery charge ends in the afternoon at 17:00 . Software version 3.0.0.2. The charge decreases by 10% - 15% within one hour.
Very bad situation.
I'm researching other brand watch to buy.
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Click to collapse
Hi, i have same problem, how to fix this problem?
Working great after replacing battery
I had horrible battery life for quite some time. I went ahead and did the upgrade to Tizen 4 hoping it would be better, but it got worse. Finally I couldn't get the watch to remain working - it would just shut down. I figured it was a failed battery and bought a new one on eBay. The new battery worked wonders. My watch lasts all day (6:30 am to 5:00 pm) with 75-80% battery remaining. So, I don't know if your tech experts really did change the battery? It's not for the faint of heart - special screws and tiny ribbon cables - I mean tiny. I didn't expect my watch to work at all, but it did and is better than new.
Hope this helps and good luck.
deepfresh said:
Hi All users,
I bought the watch in October 2017. Model RM-760. The charge was going very badly for the last one month. The charge of my watch was only going for half a day. I took it to an authorized service center (in Istanbul/TURKIYE). They changed the battery. They didn't get paid. Changed battery by warranty. But the problem continues. I turn on the watch at 6:00 am while it on full charge. Battery charge ends in the afternoon at 17:00 . Software version 3.0.0.2. The charge decreases by 10% - 15% within one hour.
Very bad situation.
I'm researching other brand watch to buy.
Click to expand...
Click to collapse
Please put your watch on airplane mode for at least 3-4 hours and see if you get drain. If there's no drain, Could be your phone that something changed....
And battery drain problem has been solved.
Hi,
Samsung authorized service replaced my watch's motherboard from warranty.
And battery drain problem has been solved.
It' s working very good.
Thank you,