Battery dead or bug in the battery display ? - Mate 8 Q&A, Help & Troubleshooting

For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.

darian3 said:
For two weeks my phone (Mate 8 L29) is discharging quickly. Initially I thought it should be because of some applications and so I uninstall the main applications running in the background like facebook.
But that did not change anything. Yesterday I formatted my phone and switched from a B180 Ephemeral rom to the stock B560 (Ephemeral B180 -> Stock B180 -> Stock B560).
The battery was behaving rather well until it reached about 60%, at which time the charge literally collapsed. The battery has gone from 60% to 27% in a few minutes. Around the 30% I saw him lose 1% every 15 seconds! So I plugged in the phone and the ascent of the load was as fast as the fall between 30 to 60%. After 60% the battery seemed to recharge at a more normal rate.
Do you think it is the battery that is physically dead and I need to replace it or can it come from a bug in the battery display?
The phone is less than a year old, but I could not use the warranty since I installed a rom.
On the screenshot you can see the battery go from 60% to 30% then go up to 60%, all in just about 30mins and without using a greedy application like a video game.
Click to expand...
Click to collapse
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?

rhaspody said:
you may need to replace your battery..
when exactly did it start.
Do you always charge up your phone A's soon as it starts discharging
Do you always plug in your phone while doing heavy gaming?
Click to expand...
Click to collapse
It started about two weeks ago.
It happened several times to play with the phone connected. In general I expect it to be under 20% to recharge it, sometimes I charge it before if I know I have a long day without access to a power outlet.
I understand the questions very well, but it sounds quick. That a battery is so worn out in a little less than a year.

Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk

janrck said:
Im having the same issue and In going to replace the battery today, I'll tell you the results
Enviado desde mi HUAWEI NXT-AL10 mediante Tapatalk
Click to expand...
Click to collapse
Please do keep us posted in case this is a problem of Mate 8

Is it possible to make the message "your device has been unlocked" disappear ? That would allow me to try the guarantee.

I've change the battery and everything backs to normal. The battery life is huge again.

janrck said:
I've change the battery and everything backs to normal. The battery life is huge again.
Click to expand...
Click to collapse
Where did you go to change the battery, was it an official change? Did you lose your warranty? How much was it?
Thanks
Also how have you guys been charging your phones? Overnight? Fast charging overnight? Or slow charging overnight?

I changed the battery myself with a youtube tutorial, very easy:
https://youtu.be/b7f8fdYz5ig

I was charging my phone overnight wit fast charging. I know fast charging overnight is useless, but the official charger only do fast charging, so no choice.
I want to change my battery myself, like janrk, but first, just out of curiosity, im going to try the sellers warranty. I try to join Huawei, they just didnt answer.
A lot of chinese website sell "Official Mate 8 battery", but im not sure they are really official. I find 7 to 9€ battery on chinese web site, 12€ on Amazon (chinese seller), 25 to 35€ with european seller. That's only for the battery, i you didnt want to change the battery yourself its between 49 to 80€.

My battery cost me 13€, and is identical to the original battery

Where do you buy it ?

I contacted the after-sales service of Huwaei. They told me that it was necessary to cut the wifi and the mobile data when the phone is in charge. And that in general it was necessary to cut the wifi and the mobile data when one does not have the use of it. I deduce that they have poorly designed these elements of the phones, and that they cause it to overheat. This should reduce the battery life.
I asked them if it was possible to have a warranty. It is possible, but for this i must accept to send the phone to them for several weeks. Since I do not wish to have no phone for several weeks I will order a battery. Their after-sales service is really useless: /

darian3 said:
Where do you buy it ?
Click to expand...
Click to collapse
Here https://www.spainsellers.com

stupid thingy ...
almost same thing happend on me and i had to replace battery to solve it.
it took only 10 month to kill damn built-in battery.
i can't belive it. its just 10 month.
i never see like this.
most cheapest battery (made in china) was worked over 24 month.

I just change the battery, is actually that fixes the problem. Now I'm not sure that the battery is necessarily bad at the base. I wonder if the design of the phone does not cause an overheating of the phone that is damaging the battery prematurely.

Related

[Q] Draining battery on first use?

Hi guys
I should be picking up my SGS2 today and I was just wondering what exactly I should be doing with the battery? I've read in a bunch of places that draining the battery fully and then recharging it fully gives better battery life, but I've also read this:
Lithium ion batteries do not respond well to full discharge, you will see reduced capacity and early failure if it happens too often. In any case it is not possible to overcharge the battery on a BlackBerry because the battery and phone have enough intelligence to control the charge (unless the battery is already defective).
Click to expand...
Click to collapse
(this is from crackberry.com but you get the idea)
What's the best thing to do?
And on Android phones, when the battery indicator shows 20% or something, is that when the phone is going to die? Or will it die at 0%? Obviously at 20% it would be to protect the battery but maybe Android has been programmed to show 0% when the battery is actually at 20%.
Thanks,
Elliott
read manuals !!!!!! You can see this
Did not receive an owners manual with my phone. Anyway...phone is charging now so too late I guess...
Starholdest said:
Did not receive an owners manual with my phone. Anyway...phone is charging now so too late I guess...
Click to expand...
Click to collapse
The manual is probably stored on the phone, at least my new Ascend II came with its stored on the phone, you have to goto the big menu (forgive me for not knowing the technical term for it) to find it however
i got my battery fully charged...then in the first day i discharged it till 10% at least that's what my phone was saying
i read too that the new li-ion batteryes do not need to be "formated" (fully discharged till the phone dies and then fully charged with the phone turned off) in android case i think that thing is not posible coz it needs at least 5% to pass the bootloader and then begin to charge
anyway in my manual it says that the battery will begin the normal state after 8 days of use, until then it may disschage quick
i have a motorola defy
Calibrate the battery. Charge the phone while its switched off for about 6 hours, and then use the phone untill the entire battery runs out and it switches off on its own. After this, the phone should be able to use the battery properly.
i just used my galaxy and made it empty, then charged it full.
nowadays i have runtimes from 3days (72 hours) and then its @ about 5%
there seems to be a lot of back-and-forth regarding whether or not draining a battery is healthy; i drain my iphone battery down to zero about once a month and the battery has been doing fine for two years . . . whether it would be doing just as well without the draining time is anyone's guess.
I have always been under the impression that lit-ion batteries do not need any kind of special care or break in. But since our phones estimate the charge, we should occasionally let the battery run out to reset the calibration in case it gets screwed up.
Sent from my DROIDX using Tapatalk
I don't think you need to worry about draining the battery till it's dead. My phone dies often and the battery is still kickin It's my understanding, that the purpose of draining the phone before you charge it is to calibrate what the OS says for charge remaining to the battery's actual charge.
Or something like that...
Hi all,
I have my sgs 2 since June and it's working pretty well apart from the battery drain which is very harmful in my daily life
I've recently flashed the Cognition 1.30 (last friday). Before that, my sgs was able to last the entire day before discharging with a moderate use (10-20 mn on games, few sms, 15 mn consulting mails, 1 hr on internet). Since i've flashed with the cognition Rom, the battery drain is really awesome!!!!!!
I fully charge the phone (switched off) then when i switch it on and the phone stays idle, after 1 hr or so, i've already lost almost 20%. When i'm on internet or playing games, the battery loss is approximatively of 1% per min.
I've made a full wipe and recalibrated my battery so normally it should at least last a day and thats not the case.
Could somebody help me or should i buy a new battery and test it ?
Because i relly like this rom and from others users, it has a good feedback concerning the battery use

A question about Zerolemon's Extended Battery.

Hello guys! So I just bought an extended battery from Zerolemon for my S5.
My question is, should I charge it for 12 hours before prior use like the manual stated? Or fully discharge it first before charge as some reddit folks suggested?
Thanks!
Like manual say
Wysłane z mojego SM-G903F przy użyciu Tapatalka
After first full charge, run it down to 2% like it also recommends. Help to condition battery, I do it to mine once in a while. Have this one for almost a year now and it is working quite well, can't say there has been any depreciation to run time yet.
Which app is this ??
daroco said:
After first full charge, run it down to 2% like it also recommends. Help to condition battery, I do it to mine once in a while. Have this one for almost a year now and it is working quite well, can't say there has been any depreciation to run time yet.
Click to expand...
Click to collapse
By first full charge do you mean after charging if for 12 hours before use?
KappaDelaJulio said:
By first full charge do you mean after charging if for 12 hours before use?
Click to expand...
Click to collapse
That is correct,
I may be mistaken as I don't have the little instruction sheet., but there is some additional time in hours after the phone says it has reached 100% full charge that it needs to remain connected to finish "topping" of the battery. Although I would argue that it is almost impossible, given that any algorithm the phone uses to charge one brand of lithium battery vs. another hasn't changed when the battery has been swapped out, and charging should stop once the phone see the correct internal voltage. Yet ZeroLemom recommends to leave it to charge.
The final ~10% is quite misleading as far as how long it will stay on before it finally turns off due to low voltage cut out. I had mine running for over a day and a half sometimes before it finally turns off. Very annoying that low battery message, would have liked to know a way to change the notification, or either actually entering a new mAh rating in the ROM's data so a more accurate approximation of useful charge still remaining can be properly calculated/displayed.
daroco said:
That is correct,
I may be mistaken as I don't have the little instruction sheet., but there is some additional time in hours after the phone says it has reached 100% full charge that it needs to remain connected to finish "topping" of the battery. Although I would argue that it is almost impossible, given that any algorithm the phone uses to charge one brand of lithium battery vs. another hasn't changed when the battery has been swapped out, and charging should stop once the phone see the correct internal voltage. Yet ZeroLemom recommends to leave it to charge.
The final ~10% is quite misleading as far as how long it will stay on before it finally turns off due to low voltage cut out. I had mine running for over a day and a half sometimes before it finally turns off. Very annoying that low battery message, would have liked to know a way to change the notification, or either actually entering a new mAh rating in the ROM's data so a more accurate approximation of useful charge still remaining can be properly calculated/displayed.
Click to expand...
Click to collapse
I see, thanks for the tip. Last question, how did you treated the battery after the first charge cycle? Did you still charged it for 12 hrs or only until the phone says it is "charged"?
KappaDelaJulio said:
I see, thanks for the tip. Last question, how did you treated the battery after the first charge cycle? Did you still charged it for 12 hrs or only until the phone says it is "charged"?
Click to expand...
Click to collapse
I personally only left it on for about 8 hours. Typically plugging the phone in to the charger when going to sleep and disconnecting when I wake.
daroco said:
I personally only left it on for about 8 hours. Typically plugging the phone in to the charger when going to sleep and disconnecting when I wake.
Click to expand...
Click to collapse
Hey so I got it last 2 days ago and it on its way to its first discharge now. Should I fully let the battery drain to 0% or just charge it when it hits 1%? What would you do?
It's really up to you, I would at least reach the 2%. Any further past that point may or may not matter. I've let it go before until it turns off on its own, but like I said in a previous post the low battery warnings drove me nuts.
daroco said:
It's really up to you, I would at least reach the 2%. Any further past that point may or may not matter. I've let it go before until it turns off on its own, but like I said in a previous post the low battery warnings drove me nuts.
Click to expand...
Click to collapse
me too
KappaDelaJulio said:
Hello guys! So I just bought an extended battery from Zerolemon for my S5.
My question is, should I charge it for 12 hours before prior use like the manual stated? Or fully discharge it first before charge as some reddit folks suggested?
Thanks!
Click to expand...
Click to collapse
No need to charge for 12 hours before use.
Question
I have the 8500 mah one, but in my phonr settings s5 G900F running sixperience 7.1 and it still shows like 2300 size in settings.. is that a problem or?

Rubbish battery life?

I got an S7 G930F yesterday, first full charge last night, I haven't it even properly set up yet, haven't got most of my apps installed yet. I took it of the charger this morning at 8am its now at 50% at 2pm, 45 mins screen on time with the biggest battery drain being android system 20%.
I have hardly used the phone today as I'm off work, at this rate it'll be dead long before bedtime with me doing nothing.
Any ideas?
Hard to expect getting the best of it at first. It took me a good week to figure out how to optimized battery without having to use it like a 2G phone. I suggest you do factory reset. Observe how it goes that way. For the first time, a handful of things run in the background; syncing, location, whatsoever so I bet it'll take a while to really adapt and I can assure you based on experience, it's like that as it was like for me.
slugger09 said:
I got an S7 G930F yesterday, first full charge last night, I haven't it even properly set up yet, haven't got most of my apps installed yet. I took it of the charger this morning at 8am its now at 50% at 2pm, 45 mins screen on time with the biggest battery drain being android system 20%.
I have hardly used the phone today as I'm off work, at this rate it'll be dead long before bedtime with me doing nothing.
Any ideas?
Click to expand...
Click to collapse
Always takes a few full charge cycles to get the best out of a new battery I find, fully charge and fully discharge 4-5 times, calibrates the phone too to know what 0% and 100% are iirc
But you're always going to see high battery usage setting up a new phone, installing apps, screen on constantly, playing about with it more than you will once you've had it a while
The are wide reports today of crazy bad battery life. Some people are tying it the latest Oculus update.
*Detection* said:
Always takes a few full charge cycles to get the best out of a new battery I find, fully charge and fully discharge 4-5 times, calibrates the phone too to know what 0% and 100% are iirc
But you're always going to see high battery usage setting up a new phone, installing apps, screen on constantly, playing about with it more than you will once you've had it a while
Click to expand...
Click to collapse
I'd like to believe that but I didn't have this issue on my Nexus 5X with a smaller battery or Huawei P9 Lite, in fact the P9 Lite also has a 3000mAh battery and I could make it last 2 full days, this won't last 1.
Getting the phone yesterday, you've hardly given it a chance, with heavy usage I get just over a day with mine, with medium, 2 days
Same phone, same OS, same battery
See how you get on in a week or two, or return it and get the Edge, 3600mAh
Check the package disabler pro threads, disable the battery draining bloatware (no root needed)
*Detection* said:
Getting the phone yesterday, you've hardly given it a chance, with heavy usage I get just over a day with mine, with medium, 2 days
Same phone, same OS, same battery
See how you get on in a week or two, or return it and get the Edge, 3600mAh
Check the package disabler pro threads, disable the battery draining bloatware (no root needed)
Click to expand...
Click to collapse
Yep thats the usage I got with my P9 Lite with the same size battery. I was sitting this morning look at the phones always on display. 30mins of the charger it was at 94% and that's with me not even touching it.
It's crap for the first few days
Whenever I first got my phone or when I factory reset or when I install new rom, the battery life is usually crap. But after a few days when battery optimization kicks in (power saving on apps not used in past few days) battery gets tremendously better.
Posting back to confirm that Oculus update shat on a lot of phones.
Oculus home process kept trying to install and uninstall. This demolished battery life, increased heat, etc.
Once I uninstalled Oculus, all problems went away. I will reinstall after fix.
This may be caused by either the oculus app or good lock app they have been reports on the Internet about these two particular apps
Also when setting the phone for the first time it will drain battery in the first few days
Confirmed about Oculus draining battery
http://www.androidpolice.com/2016/0...p-samsung-phones-causing-heavy-battery-drain/
NH Apache said:
The are wide reports today of crazy bad battery life. Some people are tying it the latest Oculus update.
Click to expand...
Click to collapse
Definitely was, my phone overheated and shut down over night when the update came through. I literally couldn't charge it it with fast charger. it would just sit at the same % it was burning through the battery so quickly. uninstalled sammy vr and oculus apps everything fine now.
I don't have anything oculus related installed. The is day 2, second full charge last night. Of the charger now 1 hour, its got flight mode on with wifi calling enabled. I am currently at 90% with 1 min screen on time. Android services again the biggest hog but it contains IPSec services which does the Wifi Calling part.
I was about to remove Occulus when I received an occulus update, about one hour ago, and it seems that the problem is fixed. The battery looks ok, and the phone is not hot any more. I'm waiting a little bit more to be sure...
Right guys I have found the culprit of my drain issue. Wifi calling. I happened to turn it off and I have gone from 10% drain in an hour to 1%
That's more like it, never used WiFi calling so wouldn't know if it causes drain
EDIT - Not available with my model / carrier
There's a debloat script back in the Development Section which will remove all those trash that came with the phone, as for battery optimaztion This Ultimate Battery Guide is one of the best here in XDA and is a must see for anyone with an android phone basically
Goodluck

battery

Hi i had battery problem for every full charged sometimes battery drop normal for 1minute 1% down. But not always, sometimes i can use 30min heavy like messaging,yt videos,and not dropping down any percent. But when i lock phone and stand by for 5minutes,i unlocked phone and see 92% where percent gone? Battery problem? My phone 3 months old. Baterry too.
myka_1997 said:
Hi i had battery problem for every full charged sometimes battery drop normal for 1minute 1% down. But not always, sometimes i can use 30min heavy like messaging,yt videos,and not dropping down any percent. But when i lock phone and stand by for 5minutes,i unlocked phone and see 92% where percent gone? Battery problem? My phone 3 months old. Baterry too.
Click to expand...
Click to collapse
I think you need to replace your battery since the device is already 3 to 4 years old. Replace it with Sony OEM battery.
I had a similar problem few months back then I replaced it and everything's fine now.
thelegacy2010 said:
I think you need to replace your battery since the device is already 3 to 4 years old. Replace it with Sony OEM battery.
I had a similar problem few months back then I replaced it and everything's fine now.
Click to expand...
Click to collapse
Hey , my phone 4 months just i buy new , i think go to service center and say battery problem , and changed it, but i had a reply consultant, JUST REPLACE WHEN BATTERY IS BAD , NO CHANGE AS GOOD , I want changed battery because confused and not last for 1 day of single charged, my battery died at 2 hours of full brightness and 4g is always on..
-----------
YESTERDAY WHEN I UNPLUGGED after full charged 100% was 2-3 hours stand by and not discharging after i set up full brightness and using for snapchat, and normally discharged for every 1 percent. looks good. after reboot 60% percent i see 57% AND TODAY i unplugged for full charged just locked phone and see what battery doing, i unlocked after 5-10min and see 97%
myka_1997 said:
Hey , my phone 4 months just i buy new , i think go to service center and say battery problem , and changed it, but i had a reply consultant, JUST REPLACE WHEN BATTERY IS BAD , NO CHANGE AS GOOD , I want changed battery because confused and not last for 1 day of single charged, my battery died at 2 hours of full brightness and 4g is always on..
-----------
YESTERDAY WHEN I UNPLUGGED after full charged 100% was 2-3 hours stand by and not discharging after i set up full brightness and using for snapchat, and normally discharged for every 1 percent. looks good. after reboot 60% percent i see 57% AND TODAY i unplugged for full charged just locked phone and see what battery doing, i unlocked after 5-10min and see 97%
Click to expand...
Click to collapse
Sony stopped the Z3 production years ago. This is a already old device so the battery its having will certainly be an old one.
Which ROM are you using? stock Sony ROM? Or a custom ROM?
Download this app called AccuBattery. Use it for like 2 to 3 days go know your battery's actual capacity and let me know.
Your battery is either draining because some apps are draining your battery massively or outdated battery. There shouldn't be so much loss like in 5 to 10 mins like how you did.
Check your battery stats from that AccuBattery app and if it's bad you'll have to replace it. :good:
I get 4 to 5 hours of screen on time with 70% brightness.
thelegacy2010 said:
Sony stopped the Z3 production years ago. This is a already old device so the battery its having will certainly be an old one.
Which ROM are you using? stock Sony ROM? Or a custom ROM?
Download this app called AccuBattery. Use it for like 2 to 3 days go know your battery's actual capacity and let me know.
Your battery is either draining because some apps are draining your battery massively or outdated battery. There shouldn't be so much loss like in 5 to 10 mins like how you did.
Check your battery stats from that AccuBattery app and if it's bad you'll have to replace it. :good:
I get 4 to 5 hours of screen on time with 70% brightness.
Click to expand...
Click to collapse
i sold the phone

Battery replacement

Hi guys, have you guys ever bought a replacement battery for your p30 pro ? mine is finished. It drains very quickly. I'm thinking of buying one and install it, Has anyone has one to recommend? like where to buy ? link?
there is many out there, but i want the original one. I dont trust those on ebay.
thanks
Nope, mine still holds on really well.
Be sure that there is no app draining your device. Or that your charging habits are okay.
For better battery health:
Try to only use the Huawei charger, and no cheap chargers.
Battery performance degrade faster after full charge and drain, so don't let the battery die too often, it is recommended to charge your phone often. Partially discharge is healthier than (almost) full discharge, they advice to not go below 20%.
JeffreyNijnatten said:
Nope, mine still holds on really well.
Be sure that there is no app draining your device. Or that your charging habits are okay.
For better battery health:
Try to only use the Huawei charger, and no cheap chargers.
Battery performance degrade faster after full charge and drain, so don't let the battery die too often, it is recommended to charge your phone often. Partially discharge is healthier than (almost) full discharge, they advice to not go below 20%.
Click to expand...
Click to collapse
Standby time is okay. SOT are about 60h after a full charge.
as soon i use the screen, regardless the apps, it starts to drain very quickly. Per. google dua (video call) 25% gone after like 35mins of using. Or if i play games, it kills even faster. Although, I set to the screen brightness to lowest enough so i can see.
I have p30 pro over year, and I am heavy user but battery is still fine, as advised before check for apk issue, must be something there what drain your battery, way to early to replace battery, and battery will be still covered under 2 year warranty, but there will be apk issue, record all apks, and start removing one by one, this way you will found faulty apk in your phone, good luck.
Never used Quick charge, never use phone while charging... Before this afternoon I rebooted the phone at 33%, when turns on again it shows 14%.. And in this last week I notice often that battery quickly discharge under 20-25% (just like 5m of sot 22% to 5% and phone goes to sleep) I'm so disappointed by this phone, after 13 months of use...
me too, i'm looking into one...if you guys ever got one to suggest
Leoxur said:
Never used Quick charge
Click to expand...
Click to collapse
Does that mean you didn't use his charger, the original one ... ??
Then you complain that his battery is destroyed ...

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