I have a Tecno Spark 7 and I'm missing messages and having internet issues on cellular. I am not receiving a lot of important messages, I don't receive like 60-70% of my messages. I have checked that the SMSC number is same as provided by the network. Also I am internet issues on cellular data, I see 'You're offline' on Spotify but all the album arts load and even music plays, same with Chrome, I see the 'No Internet Connection' black banner on top, but all websites load properly. Last time I had this problem, I had to drive all the way to the service center where they flashed the rom. There are no custom roms for my device and the service center is about an hour drive from my place. This happened after I factory reset my phone. What could be the issue?
UltimateGame69 said:
I have a Tecno Spark 7 and I'm missing messages and having internet issues on cellular. I am not receiving a lot of important messages, I don't receive like 60-70% of my messages. I have checked that the SMSC number is same as provided by the network. Also I am internet issues on cellular data, I see 'You're offline' on Spotify but all the album arts load and even music plays, same with Chrome, I see the 'No Internet Connection' black banner on top, but all websites load properly. Last time I had this problem, I had to drive all the way to the service center where they flashed the rom. There are no custom roms for my device and the service center is about an hour drive from my place. This happened after I factory reset my phone. What could be the issue?
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Click to collapse
If your device uses a SIM, it may be an issue with your APN(Access Point Name) settings, you may need to edit/reconfigure your APN settings.
Droidriven said:
If your device uses a SIM, it may be an issue with your APN(Access Point Name) settings, you may need to edit/reconfigure your APN settings.
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Click to collapse
Already tried resetting to default apn and a few configs on the internet. Same issue.
Related
My girlfriend has the Huawei Ascend from Cricket and she has encountered many problems with it:
She can not access anything but the web on 3G. She can not access the Market, Facebook, or even YouTube unless she is on a WiFi network. ; Weird thing, when she was in a different state she said all she had was 1X and could connect to the FaceBook app, but not in our state.
Also, she is not receiving text messages or phone calls but can send them just fine.
Any help guys?
No assistance?
What kind of signal (3G or 1X) and how strong is it right now? When I first got my phone, I had this same issue. I ended up having to bring it back to Cricket and let them wipe it and reinstall the OS. Apparently there was a switching issue in the software.
i have accidentally uninstalled my gtalk app on my ascend.... if anyone knows how i can get it back PLEASE pm me and let me know asap... it will be greatly appreciated
DRatJr said:
My girlfriend has the Huawei Ascend from Cricket and she has encountered many problems with it:
She can not access anything but the web on 3G. She can not access the Market, Facebook, or even YouTube unless she is on a WiFi network. ; Weird thing, when she was in a different state she said all she had was 1X and could connect to the FaceBook app, but not in our state.
Also, she is not receiving text messages or phone calls but can send them just fine.
Any help guys?
Click to expand...
Click to collapse
Trying going to settings/wireless & network settings
scroll down to mobile networks
Make sure (Data service) is checked and (enable always) is checked
set system select to automatic
hope this helps
hello
i've installed the whatsapp on my sensation
but in the setup stage where it asks me to insert my phone number
after i do that it tries to connect and fails
error : unable to connect. please try again later
this app worked on my previous android phone
can anyone help ?
Haven't ran into this issue with my reinstall . It did not however send my phone the text I hit send and it acted like it was sending but went past it saying it was verified and let me in the program.
Sent from my HTC Sensation 4G using XDA App
anyone else ?
No problems with whatsapp whatsoever. Been using it a LOT.
Only problem with Whatsapp for me is that most contact photos do not show, despite being 'linked'. May try to reinstall if I get annoyed enough.
No issues here. I rely on it heavily. Runs just as flawlessly as it did on my iPhone.
I would suggest just trying it from a different location... Sometimes getting in range of a new tower fixes little data issues like that for me. Or try it on Wifi. Or if you were on Wifi, try it on data network... I think you get the idea
Only issue I have with Whatsapp is sometimes it like refuses to refresh whether the contact is online or not and shows them as "Last seen......" and won't push texts through when I know for a fact the person is online. Annoying, as I will send a text expecting it to go through only to look at my phone half an hour later wondering why the person hasn't texted back only to discover a single check by my message
kazprotos said:
Only problem with Whatsapp for me is that most contact photos do not show, despite being 'linked'. May try to reinstall if I get annoyed enough.
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Click to collapse
try syncing facebook for htc sense instead of just facebook.
that sorted my problem and now I have all pics from the contacts showing
Not being able to use WhatsApp is no fun, so if you are having trouble connecting, keep reading. To start, there are many reasons why you may not be able to connect to WhatsApp, so we have listed a few of the most common reasons.
The most common reason why you cannot connect to WhatsApp is because your phone is not connected to the internet.
To ensure you have a working internet connection, check the following:
You have a data plan on your carrier's network or a Wi-Fi connection with internet access.
Make sure the signal strength for Wi-Fi or data network is good and that the phone is connected to the network.
Open a webpage in your phone browser to see if it loads. If it loads, your phone is connected to the internet!
Reboot your phone.
If you cannot connect to the internet through your Wi-Fi network, try connecting to a different Wi-Fi network or connecting over your phone's data network.
If you can open webpages and run other applications that connect to the internet on your phone, but WhatsApp will still not connect, try deleting and reinstalling WhatsApp. Learn how to reinstall WhatsApp on: Android | BlackBerry | iPhone | Nokia
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications.
Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
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Thats what I did and it worked, also try the last step of changing your access point !
Finally!!!!
Check your access point ie APN
I was facing same issues when I checked access point it was different from what I normally use. I changed it and it works fine now
Access point changing help !!!
Service provider : Vodafone.
I was out in the country trying to get my phone connected to a network as the rest of my family (same plan) had connections with their iphones. Low and behold a new setting shows up in mobile networks that I had not seen before, Access Point Names. My biggest mistake was changing settings in something I knew nothing about but I did and pressed restore factory default. Once I reached an area that had a data connection, it seemed all worked well until I tried to send a text. I soon found out I couldn't send or receive any texts/calls.
I've flashed to stock, updated prl, and nothing has worked. I tried to change apn settings using those from this site 4GLTE, but it proved futile. Now I'm stuck and more frustrated than I was before I couldn't get service.
I feel like an idiot and really could use some help! Thanks!
emfajardo2 said:
I was out in the country trying to get my phone connected to a network as the rest of my family (same plan) had connections with their iphones. Low and behold a new setting shows up in mobile networks that I had not seen before, Access Point Names. My biggest mistake was changing settings in something I knew nothing about but I did and pressed restore factory default. Once I reached an area that had a data connection, it seemed all worked well until I tried to send a text. I soon found out I couldn't send or receive any texts/calls.
I've flashed to stock, updated prl, and nothing has worked. I tried to change apn settings using those from this site 4GLTE, but it proved futile. Now I'm stuck and more frustrated than I was before I couldn't get service.
I feel like an idiot and really could use some help! Thanks!
Click to expand...
Click to collapse
call your carrier and check your apn setting with them. Fastest and easiest way.
Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.
I am unable to connect to whatsapp web.
I can send and receive messages and calls on my device but cannot connect to WhatsApp web on pc. My device scans the qr image perfectly and then the loading screen remains the same. I have spoken to my phone provider and they have assured me my line is fine and there are no connectivity restrictions. I have used other devices with different numbers on the same network and computer and WhatsApp web works perfectly. I have tried on different WiFi connections and pcs and nothing! I have factory reset my device and reinstalled WhatsApp and updated everything and it still does not work.
Help center has not resolved my issue.
I have done everything the troubleshoot tells you to try.
I have cleared cache, cookies, data. I have updated apps, browsers. I have reset connections, apns. I have made sure there are no firewalls or vpns. No ad blocks. You name it, I've probably tried it!
I have contacted whatsapp about it and they have basically taken me around in circles.
I have also contacted my mobile provider again and have been told that there are no restrictions or connection configurations that could affect using whatsapp web. I have tried the same sim card in different phones and none of them connect however, any other phone with any other sim card does.
Any help will be greatly appreciated!