Huawei Ascend - General Questions and Answers

My girlfriend has the Huawei Ascend from Cricket and she has encountered many problems with it:
She can not access anything but the web on 3G. She can not access the Market, Facebook, or even YouTube unless she is on a WiFi network. ; Weird thing, when she was in a different state she said all she had was 1X and could connect to the FaceBook app, but not in our state.
Also, she is not receiving text messages or phone calls but can send them just fine.
Any help guys?

No assistance?

What kind of signal (3G or 1X) and how strong is it right now? When I first got my phone, I had this same issue. I ended up having to bring it back to Cricket and let them wipe it and reinstall the OS. Apparently there was a switching issue in the software.

i have accidentally uninstalled my gtalk app on my ascend.... if anyone knows how i can get it back PLEASE pm me and let me know asap... it will be greatly appreciated

DRatJr said:
My girlfriend has the Huawei Ascend from Cricket and she has encountered many problems with it:
She can not access anything but the web on 3G. She can not access the Market, Facebook, or even YouTube unless she is on a WiFi network. ; Weird thing, when she was in a different state she said all she had was 1X and could connect to the FaceBook app, but not in our state.
Also, she is not receiving text messages or phone calls but can send them just fine.
Any help guys?
Click to expand...
Click to collapse
Trying going to settings/wireless & network settings
scroll down to mobile networks
Make sure (Data service) is checked and (enable always) is checked
set system select to automatic
hope this helps

Related

whatsapp problem

hello
i've installed the whatsapp on my sensation
but in the setup stage where it asks me to insert my phone number
after i do that it tries to connect and fails
error : unable to connect. please try again later
this app worked on my previous android phone
can anyone help ?
Haven't ran into this issue with my reinstall . It did not however send my phone the text I hit send and it acted like it was sending but went past it saying it was verified and let me in the program.
Sent from my HTC Sensation 4G using XDA App
anyone else ?
No problems with whatsapp whatsoever. Been using it a LOT.
Only problem with Whatsapp for me is that most contact photos do not show, despite being 'linked'. May try to reinstall if I get annoyed enough.
No issues here. I rely on it heavily. Runs just as flawlessly as it did on my iPhone.
I would suggest just trying it from a different location... Sometimes getting in range of a new tower fixes little data issues like that for me. Or try it on Wifi. Or if you were on Wifi, try it on data network... I think you get the idea
Only issue I have with Whatsapp is sometimes it like refuses to refresh whether the contact is online or not and shows them as "Last seen......" and won't push texts through when I know for a fact the person is online. Annoying, as I will send a text expecting it to go through only to look at my phone half an hour later wondering why the person hasn't texted back only to discover a single check by my message
kazprotos said:
Only problem with Whatsapp for me is that most contact photos do not show, despite being 'linked'. May try to reinstall if I get annoyed enough.
Click to expand...
Click to collapse
try syncing facebook for htc sense instead of just facebook.
that sorted my problem and now I have all pics from the contacts showing
Not being able to use WhatsApp is no fun, so if you are having trouble connecting, keep reading. To start, there are many reasons why you may not be able to connect to WhatsApp, so we have listed a few of the most common reasons.
The most common reason why you cannot connect to WhatsApp is because your phone is not connected to the internet.
To ensure you have a working internet connection, check the following:
You have a data plan on your carrier's network or a Wi-Fi connection with internet access.
Make sure the signal strength for Wi-Fi or data network is good and that the phone is connected to the network.
Open a webpage in your phone browser to see if it loads. If it loads, your phone is connected to the internet!
Reboot your phone.
If you cannot connect to the internet through your Wi-Fi network, try connecting to a different Wi-Fi network or connecting over your phone's data network.
If you can open webpages and run other applications that connect to the internet on your phone, but WhatsApp will still not connect, try deleting and reinstalling WhatsApp. Learn how to reinstall WhatsApp on: Android | BlackBerry | iPhone | Nokia
If you can connect to other applications on your data network, but not WhatsApp, it could be that your mobile provider has configured your wireless access points to block certain chat applications.
Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
-------------------------------
Thats what I did and it worked, also try the last step of changing your access point !
Finally!!!!
Check your access point ie APN
I was facing same issues when I checked access point it was different from what I normally use. I changed it and it works fine now
Access point changing help !!!
Service provider : Vodafone.

Can't make or receive calls

All of the sudden I can't make or receive calls on my huawei m7, if I make a call it tries to dial for 10 seconds and then terminates. I get no dial tone, people calling me gets nowhere. Text messages work fine, 4G/WiFi works. I have noticed that if I turn 4G off I get no signal, so I have no 2G or 3G, I've tried factory resetting which did nothing. I've also upgraded to 5.1 and downgraded to 4.4.2, no difference. Also tries clearing the data on the Google apps as some people have suggested.
Anyone got some ideas what could help me with this problem? Would be much appreciated!
Thanks in advance
hey pal just change your network mode to 2g 3g( i mean deselect 4g lte wcdma auto connect from preferred network mode. because 4g lte is meant for data use only. I f your carrier and phone doesnt support volte. u cannot make calls over lte networks.) after selecting 3g 2g auto connect just restart ur phone and then check. I have same problem with my mate7. I fixed it with the help of google. Thanks google.
Hello,
Did you find a fix for this issue? I'm having similar issue with my Mate 9.
Any advise/suggestion would be appreciated.
pyth3r said:
All of the sudden I can't make or receive calls on my huawei m7, if I make a call it tries to dial for 10 seconds and then terminates. I get no dial tone, people calling me gets nowhere. Text messages work fine, 4G/WiFi works. I have noticed that if I turn 4G off I get no signal, so I have no 2G or 3G, I've tried factory resetting which did nothing. I've also upgraded to 5.1 and downgraded to 4.4.2, no difference. Also tries clearing the data on the Google apps as some people have suggested.
Anyone got some ideas what could help me with this problem? Would be much appreciated!
Thanks in advance
Click to expand...
Click to collapse
it'll not work 100% but you can try
first update your firmware to latest b571 or b560 depending on what region you have then unlock your bootloader flash twrp recovery try to install custom rom because update different regions firmware cause these problems I mean baseband version hope it'll help you..

Lineage OS 7.1.1: Unable to send SMS messages

Hello all,
I flashed my girlfriend's Sprint S5 with Lineage OS recently without a hitch, all services working perfectly. We ended up traveling, so she went to Sprint to set up a temporary international roaming plan. Everything was completely as expected abroad. When we got back, her phone would not send SMS messages.
We tried the usual airplane mode and such, and to no avail. Assuming something was wrong with the network configuration from travelling, we reset network settings. Didn't work. I then decided to just do a full wipe and re-flash of Lineage OS. Still doesn't work. I then resorted to going back to the stock TouchWiz ROM from Sprint. At that point, under the stock ROM, SMS were sending. Out of curiosity, we flashed back Lineage OS, and SMS will again not send. We noticed that if the SIM card is removed, SMS will send, but the phone would not be able to access 4G LTE. We also confirmed with Sprint that there are no restrictions on the account.
What could be causing this to occur only on custom Roms? Do we need to do a PRL update? If so, how does that work on stock Android?
Thanks in advance!
S5 sprint No outbound sms
I've had this problem for weeks....So far the only solution is using Google voice app....
I'm using LOS 7.1.1 20170207 kltespr nightly, LTE SMS can only receive, sending doesn't work. Only 3G SMS works.
Things I noticed:
Settings -> About Phone -> Status -> IMEI Information. When on 3G, all information is displayed here, when on LTE, only IMEI and IMEI SV is displayed, there's no PRL/MIN/MEID/ICCID anywhere, not even disabled or greyed out, just hidden completely.
ICCID also shows DUMMY_NV_ICC_SERIAL instead of the actual ICCID.
Same experience for me, I've been trying to find a workaround for over a month with no success. Alternative text messaging apps seem to work, but I don't trust 3rd parties with my SMS.
Unable to send SMS
Mike.
Which third party SMS app are you getting to work? Besides Google voice I have had no luck with any third party app?
I'm having the same issue. I'm on Resurrection ROM which is based on Lineage. Since update I can't send SMS at all other than via Google Voice. I can receive SMS and I can send/receive MMS.
I did find that if I change to 3g only for my network settings, I can send SMS. But then of course I don't get LTE data speeds for everything else. So the issue for me at least is tied specifically to LTE. Wondering if there is an APN or other setting I can change that would fix this but so far no luck finding anything.
Bug reported since 01/28
https://jira.lineageos.org/browse/BUGBASH-37
I've run into the same problem or similar. If I set my preferred network type to GLOBAL then I can send and receive SMS/MMS messages but I'm forced to either Roaming LTE or 3G. It's often stuck in 3G after a drive for any distance. If I force it to LTE, then SMS/MMS stops working and I can't place or receive calls either but the network will show up as LTE and Sprint.
To get there from Settings Home -> More (under Wireless and Networks) -> Cellular networks -> Preferred network type -> Choose Global.
Sometimes I can force it back to LTE but roaming if I switch temporarily to LTE then once it connects switch back to Global. Occasionally I have to put it in airplane mode to get the radios to reset and connect but some combo of switching network type and ending up in global and switching into and back from airplane will do the trick.
YMMV of course.
one way I fix it temporarily is to:
cell networks - carrier settings, let it crash
go in again and let it find your carrier
once connected, make a phone call at least to get it ringing
I can then make sms mms.
it's a rediculous work around but it works for me every time
SMS Sending Problem with Lineage 14.1 (31.07.2017)
Heyy
I'm not able to send sms from SIM 1 but can send sms from SIM 2 in Lenovo A6020a46 (2GB) on Lineage 14.1 (31.07.2017).
The same SIM is working good in another roms and Calling + Internet are working properly.
After dialing *#*#4636#*#* in Phone Information - SMSC Refresh then it appeared "Phone no.", 456 and I pressed Update.
But there was no process for saving or updating. Then I reentered in Phone Information but SMSC Shows blank.
What to do??? anybody help in this matter will be immensely appreciated.
Dilpreet Sidhu
I made this file using Odin with the steps from here. I flashed the file, set the connection to LTE aand it worked. https://forum.xda-developers.com/showpost.php?p=71582847&postcount=5908
To fix this issue with having LTE signal and sending SMS at the same time you have to open EnginneringMode app (or *#*#3646663#*#*) and check 'Sms over Sgs support' in Misc Feature Config tab.
Doesn't work because nothing comes up entering the code. Any idea?
2ISAB said:
Doesn't work because nothing comes up entering the code. Any idea?
Click to expand...
Click to collapse
If that code doesn't work for you, try to find an app called Engineering Mode MTK. Unfortunately I cannot attach any screenshots yet (I got less than 10 posts).
fix
there is an option in network settings (enhanced 4G LTE mode for comunications etc) i disabled that option and messaging works fine now. before unchecking this option i could only send sms only with phone on 3g mode, now it works fine. i think this option is for hd voice calls via 4g lte.
I see this is an old problem and I´m having the same problem. I can receive SMS, but I can´t send.
But to add to that, I couldn´t connect at all with my previous carrier and changed carrier after which I can use data, call and send SMS. I still can´t receive SMS.

Phone issues, possibly related to carrier decom

Phone seems spotty with cellular features. I can't download group sms, mms or photos. Everything else seems to work fine. Connected to Lte. Have already tried all the messaging setting pertaining to how I receive and download texts.
Any thoughts on this? I'm on AT&T and they are decomming the phone so it could definitely be related to that.
Talk to AT&T advance tech support.
Maybe related to your Access Point Names under mobile connections in settings.
Try a network reset.

Message and Internet issues on Cellular after Factory Reset

I have a Tecno Spark 7 and I'm missing messages and having internet issues on cellular. I am not receiving a lot of important messages, I don't receive like 60-70% of my messages. I have checked that the SMSC number is same as provided by the network. Also I am internet issues on cellular data, I see 'You're offline' on Spotify but all the album arts load and even music plays, same with Chrome, I see the 'No Internet Connection' black banner on top, but all websites load properly. Last time I had this problem, I had to drive all the way to the service center where they flashed the rom. There are no custom roms for my device and the service center is about an hour drive from my place. This happened after I factory reset my phone. What could be the issue?
UltimateGame69 said:
I have a Tecno Spark 7 and I'm missing messages and having internet issues on cellular. I am not receiving a lot of important messages, I don't receive like 60-70% of my messages. I have checked that the SMSC number is same as provided by the network. Also I am internet issues on cellular data, I see 'You're offline' on Spotify but all the album arts load and even music plays, same with Chrome, I see the 'No Internet Connection' black banner on top, but all websites load properly. Last time I had this problem, I had to drive all the way to the service center where they flashed the rom. There are no custom roms for my device and the service center is about an hour drive from my place. This happened after I factory reset my phone. What could be the issue?
Click to expand...
Click to collapse
If your device uses a SIM, it may be an issue with your APN(Access Point Name) settings, you may need to edit/reconfigure your APN settings.
Droidriven said:
If your device uses a SIM, it may be an issue with your APN(Access Point Name) settings, you may need to edit/reconfigure your APN settings.
Click to expand...
Click to collapse
Already tried resetting to default apn and a few configs on the internet. Same issue.

Categories

Resources