My Xiomi Poco X3 Pro Suddenly stopped working, I was like 2 minutes away from my phone when I came back it didnt turn on. I tried to charge it but not charging. I tried holding power button for 10 seconds no response, I tried holding power button with volumn button but nothing happend. It is completely un responsive suddenly dead. What is the problem Please help me. Ps ,I saw many other poco x3 pro user also having the same problem.
My Xiomi Poco X3 Pro Suddenly stopped working, I was like 2 minutes away from my phone when I came back it didnt turn on. I tried to charge it but not charging. I tried holding power button for 10 seconds no response, I tried holding power button with volumn button but nothing happend. It is completely un responsive suddenly dead. What is the problem Please help me. Ps ,I saw many other poco x3 pro user also having the same problem.
Your phone just bricked. Which rom were you in? Which firmware?
Duplicate threads merged
sudiptoc29 said:
Your phone just bricked. Which rom were you in? Which firmware?
Click to expand...
Click to collapse
miui 12.5.4
Can you remember your battery percentage when you left? It could be the buggy PMIC of Poco X3 Pro which has bricked some devices.
I too am on 12.5.4 firmware and will soon downgrade to 12.0.4
Be prepared to go to the service centre will the invoice, hopefully they will repair or replace it for free...
arifularash said:
My Xiomi Poco X3 Pro Suddenly stopped working, I was like 2 minutes away from my phone when I came back it didnt turn on. I tried to charge it but not charging. I tried holding power button for 10 seconds no response, I tried holding power button with volumn button but nothing happend. It is completely un responsive suddenly dead. What is the problem Please help me. Ps ,I saw many other poco x3 pro user also having the same problem.
Click to expand...
Click to collapse
Very strange same thing happen to me ..
sudiptoc29 said:
Your phone just bricked. Which rom were you in? Which firmware?
Click to expand...
Click to collapse
Elite rom with licence key. It should not brick
i_sagnik said:
Can you remember your battery percentage when you left? It could be the buggy PMIC of Poco X3 Pro which has bricked some devices.
I too am on 12.5.4 firmware and will soon downgrade to 12.0.4
Click to expand...
Click to collapse
Please note Elite Premium Rom + MIUI have some error my last battery % 35 even then my phone bricked but I was at battery saving mode to.
May be I am wrong but what I think battery saver mode is malfunctioned. Please use wisely.
arifularash said:
My Xiomi Poco X3 Pro Suddenly stopped working, I was like 2 minutes away from my phone when I came back it didnt turn on. I tried to charge it but not charging. I tried holding power button for 10 seconds no response, I tried holding power button with volumn button but nothing happend. It is completely un responsive suddenly dead. What is the problem Please help me. Ps ,I saw many other poco x3 pro user also having the same problem.
Click to expand...
Click to collapse
The Same thing happened to me in Stock MIUI . It is the latest version . It died even though the battery was around 45 percent . All i did was turn off airplane mode after waking up in the morning and the phone died .
This is happened to me week ago, i went all forums the root cause seems MIUI latest updates (say in my case MIUI 12.5.5), thing is we have no fastboot mode access (simply black screen). However i could see that my pc detects phone in "hs-usb qdloader 9008" still not able to flash the firmware. Many folks shouting this that motherboard faults(happens in custom rom)
Now i have given it to MI service center, they clearly stated many devices coming with similar issue and all are motherboard faults. Waiting for the Motherboard replacement(no stock available as of now center mentioned)/ Device replacement. Daily driver gone
Guys check this thread out
Calibration of the PMIC (Vayu/Bhima/Surya) via fastboot.
⚠️HONESTLY READ THIS WARNING ONCE! - CALIBRATION OF THE IC, WOULD NEITHER RESULT IN A HARD BRICK/PREVENT BRICK. AS TO BE CLEAR WITH THIS *HOW TO THREAD*, IS ONLY MENT FOR PEOPLE HAVING PARTIALLY BUGGY PMIC, FACING AFOREMENTIONED ISSUES, HAVING...
forum.xda-developers.com
Is this purely isolated to the Indian variant? I bought my father a global variant and now I am worried his phone will brick out of nowhere.
demil7 said:
Is this purely isolated to the Indian variant? I bought my father a global variant and now I am worried his phone will brick out of nowhere.
Click to expand...
Click to collapse
Same has happened to me in UK, dead and unresponsive after 6 weeks little use. Stock MIUI recently updated, suspect phone wakes from power off (alarms?) and battery controller allows battery to die, trying to get RMA.
Same thing happened to me. It has ~60% charge. I laid it on the table after checking the time. When I picked it up again it is off. It won't turn on, won't respond to Power button and Power + Volume Down. My warranty expired but my issue is not with warranty, but my data.
roke2 said:
Same thing happened to me. It has ~60% charge. I laid it on the table after checking the time. When I picked it up again it is off. It won't turn on, won't respond to Power button and Power + Volume Down. My warranty expired but my issue is not with warranty, but my data.
Click to expand...
Click to collapse
Try to "restart" it with the volume keys up and power on connected to the PC, if you see that the computer recognizes it as QH load 8009 or similar, it is a hardware failure, these X3s have come out with a SoC solder failure
I lost mine today. After two hangs and reboots, I took a picture and it died. It had more than 90% of battery
Is there a way to know if it I had the indian or any other variant?
Is there a way to fix it?
Funk Wizard said:
تم دمج المواضيع المكررة
Click to expand...
Click to collapse
I have a phone poco x3 pro that stopped working after I left it for 5 minutes and came back and it didn t work with me and I tried to press the power button and the volume down button and it didn t work and my air phone is on MIUI 13.0.4 update
Plese help me?
Related
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
basti2909 said:
Hey Guys,
yesterday my 8x suddenly Died out of nowhere.. Battery was about 70%.. want to have a look at it and nothing happend. Tried all combos of keys ( Vol down+Power etc) but nothing happend. When i connect the charger the charging LED stays off. Wanna know if someone had the same issue and how to fix it,if possible.. seems that the device is bricked,but dont know...
Greets
Click to expand...
Click to collapse
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
dolphindive said:
same problem It's completely dead. Won't turn on at all, I've tried all the key combinations.
Charge light doesn't even turn on... Does someone know what to do? Is it even possible to flash with it not able to turn on?
Click to expand...
Click to collapse
dont think there is anything to do. have sent it back to provider.. Flash is impossible cause u dont get any reaction when u connect.
Same here !!!
I had this same problem with my device already TWICE..... in two weeks. I bought my phone, installed what i need.... in first week phone got dead overnite.... no charging light, no reset, nothing.... I put in on warranty repair.... after it came back the statement said that what I said did not appear so they reflashed it to newer ROM only....how I don't know when the phone was completely dead... I again installed all I need a next week after happened the same!!!! At evening phone was charged full and at morning it was dead. So second time i put it on warranty repair and they said that is my problem, that I should not install any another apps from MS store !!!! I mean what the F**K, I buy overexpensive phone and I should use it without additional apps from MS store??? then I need only Nokia from 1990 and I'll be set to phone and write sms My 8X is still in repair so we will see what will happen next time.... but to say truth, I'm fed up with this phone already...
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
phone dead
mnm372 said:
Just happened to me few days ago with the battery at about 10%. after i totally gave up and ready to send it for warranty repair. After a day, it started again as the battery was fully drained. it seems that the phone freezed somewhere with the screen off and the only trick was to drain the battery. no key combination was working and no charging lite. It could be so easy if the battery was accessible, unfortunately it's not ((
Click to expand...
Click to collapse
over two days the battery ran down prematurely and then refused to charge no charge light phone dead. htc less than helpful now begins the nightmare with Kogan support
Hello,
I searched for died 8X Phones. I have the same problem TWICE with my HTC 8X.
The firstdevice is ran 6 weeks, then the repair center has replaced my phone with a brand new one. After 2 weeks exactly the same problem (no function, no loading, no reset, no connection) with the second one
Have anyone an idea which function or app the phone lets crashing?
I woke up this morning to my HTC 8X being powered down when I know it had at least 45% battery. When I tried to power the device back on it would not come back on. I contacted HTC and they told me to press camera button+vol down+power for fifteen seconds and when the device vibrates to let go of the power button but keep the camera+vol down buttons pressed, when I attempted this nothing happend so the HTC representative on the phone advised me to just send it in for repair. I've owned the phone for a little over a month and a half, was on the latest firmware, and had the phone protected with full body invisible shield and HTC doubleshot case.
Had this problem yesterday...suddenly phone died and nothing
waited till i got home from work and plugged it in to the laptop and it sprang back to life saying it was compleatly out of charge....was showing 80 odd % before hand
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .
So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?
Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.
isthisadagger said:
Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.
Click to expand...
Click to collapse
No response. Not even a vibrate.
That is unfortunate. I had this multiple times. Black screen but phone was on. Just did not react to power button or screen did not turn on. The button combo helped.
Only other idea I have is to let the battery run out. If the phone is even on in your case.
How could you tell if the phone was actually on? Could you receive calls or something?
And this was on your Zenfone 6 too?
I've left it off charge for the last 5 days now. I don't think it's gonna run flat soon, considering that it's not even on.
I think I will send it back to the seller (Taiwan!) tomorrow
The notification led was blinking. Yeah on zf6. It stopped happening a few month ago. Probably fixed in a few update. But yours seems to be a different problem.
CVonV said:
So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?
Click to expand...
Click to collapse
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Can you get the phone to register as a COM-device?
abprie said:
Can you get the phone to register as a COM-device?
Click to expand...
Click to collapse
My post on here: recognised as an Android ADB Interface but I can't do an adb reboot as "device not found"
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Click to expand...
Click to collapse
Thanks for this. I actually saw this a few days ago but was reluctant to try as I'm worried it might void the warranty.
CVonV said:
No response. Not even a vibrate.
Click to expand...
Click to collapse
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...
papete said:
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...
Click to expand...
Click to collapse
I did hold them for 1 minute and no response before. Is there a specific order which they should be pressed and held?
No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.
papete said:
No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.
Click to expand...
Click to collapse
It was never solved. It's still happening even to new ASUS phones.
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.
aleksander002 said:
It was never solved. It's still happening even to new ASUS phones.
Click to expand...
Click to collapse
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.
Click to expand...
Click to collapse
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.
CVonV said:
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.
Click to expand...
Click to collapse
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year
sunnymodh said:
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year
Click to expand...
Click to collapse
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.
CVonV said:
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.
Click to expand...
Click to collapse
Yes..Nice Choice, Hope Asus 7 Series Price not like onePlus & others
Same thing just happened to my wife's phone. She received an OTA update from ASUS which resulted in her phone rebooting itself during the night and getting stuck at the ASUS splash screen totally unresponsive.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it was purchased early Sep last year and has already been sent back to ASUS in Taiwan for the USB charge port board replacement. Now 1 yr and 17 days old.
I do not know what to do now except push for a repair under warranty.
Nearly on the day when my warranty went out the ZenFone did it to.Used Bluetooth to my headphones and suddenly it went dead for good.Was reading that others on the net had the same problem and guess its a major built in fault on a rather expensive phone when i bought it. Got a new phone of a different brand and will for sure never return to any Asus phones when quality aint a strong word for that brand. Over and out.
Wow. I was looking at these phones but there are issues it seems.
Rule #1 if your OS is fast, stable and fulfilling its mission...
Do Not Update!
This goes double for carrier phones. AT&T for example can wreck your user experience with their later updates.
With Pie and above security isn't an issue unless you do something stupid.
Don't get sucker in by scare hype.
Always redundantly backup critical data to at least 2 hdds and always be ready to reload. Reload if you can't resolve a malware issue asap. Cover your ass...ets
I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Did you try power + vol up + vol down for about 30secs?
papete said:
Did you try power + vol up + vol down for about 30secs?
Click to expand...
Click to collapse
Yes.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it's 1 year and 16 days old and has already been sent back to ASUS to have the charge port fixed after it stopped working.
I do not know what to do now except push for a repair under warranty.
As a last resort you could try this guide: https://forum.xda-developers.com/zenfone-6-2019/how-to/guide-unbricking-zs630kl-t3998767
If that does not work I guess warranty would be the only option left.
Thanks for the link. Unfortunately the phone is totally unresponsive so I have no idea how steps involving any sort of power up can work.
PC also doesn't recognize the phone when plugged in to the USB port.
Could the USB power board have failed again?
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
papete said:
If pc can't recognize the phone, you ran out of options. Anyway check device manager on windows just to be sure that it is not recognized as Qualcomm HS-USB QDLoader 9008" device at your Windows devices'. The proper guide to try to fix your state is this one: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Click to expand...
Click to collapse
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
homerlovesbeer said:
Nope nothing showing. Completely stuffed which is why I'm wondering if it's actually the USB power board again or if it's the main motherboard.
Click to expand...
Click to collapse
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Ishan303 said:
https://www.androidpolice.com/2019/...-crashes-asus-blames-motherboard-malfunction/
give update brother ?
Click to expand...
Click to collapse
Can't do it if dead brother....
homerlovesbeer said:
I woke up around 1am tonight to a glow from my wifes Zenfone 6. Wondering why I looked at her screen to find the ASUS logo glowing fully bright like It does upon start up.
Thinking this is odd I tried rebooting it but every single button is unresponsive. I tried holding the power button down for around 30 secs, nothing.
My wife wakes up wondering what I'm doing then tells me her phone updated around 11am that day.
So it appears the ASUS pushed update has potentially stuffed her phone?
Her phone is a totally stock ASUS Zenfone 6.
Ideas on fixing? What has happened?
Cheers.
Homer
EDIT: Now DEAD
Click to expand...
Click to collapse
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Thank you @homerlovesbeer for your description. Very similar to my phone which is now also dead as a brick:
Recover files from bootlooping Zenfone6
Dear all, from the occasional reboot my Zenfone performed every now in a while (which didn't bother me too much) it now reboots so fast that it usually has not yet booted to the point where I could get data off the device before it reboots...
forum.xda-developers.com
Will send it to repair. I bought it 10 months ago.
EDIT: Small correction: Pressing all 4 buttons while it was plugged to a PC, the charging light lit up for perhaps 20 seconds. Unfortunately not reproducible.
abx12 said:
There have been issues with few units doing bootloops and not recovering; and Asus had acknowledged it as motherboard issue with the few early units that were made. You could get it to a service centre and get a free motherboard replacement.
Click to expand...
Click to collapse
I'd love to however I'm in Australia and their isn't an ASUS mobile service centre in this country. I've tried reaching out to Taiwan but the language barrier makes it hard.
No joy so far.
I will RMA mine tomorrow. We'll see how it goes. Except for that issue, I really like the device.
Hi there. I came here on last resort.. Yesterday after I did the last update of the security patch (december 2022 I believe), the phone rebooted just fine, and after about 5-10 minutes it froze. Screen on and simply froze. A bit after the screen went off. After 2 -3 minutes like this I tried to force restart it by holding the power button and It did vibrate altough the screen didn't turn on and it didn't reboot.
Today and even after having it charging for a while it's just dead.. Doesn't turn on, can't put in it recovery mode also, nothing.
I have no idea what happened but I can't do much.
Any advice guys?
Appreciate in advance.
The same here. I can't even boot into recovery mode. I have no idea how they're going to fix this problem. Figures - this is the first Android phone that I haven't mess with i.e. root, etc.
Well I cannot be without phone and even after being charging for more than 5 hours, there wasn't even a signal of life on it. Nothing. I also couldn't even do a backup or something. Frustrating.
Bought it on amazon last year. Spoke to them and they will refund the value. Will send it back and already bought another phone. (Redmi note 11 pro).
Regarding this is just very very bad. Stuff like this cannot happen after an oficial update.
Bye Gt2 :'c
Have no Idea of what they will do because the phone is dead pretty much.. Think this is only fixable by going to a store or something...
Unless the phone is working except the screen is off I can't see it being easily fixed. I bought my off Aliexpress so I might **** out of luck.
I tried to see if it would make some noise like if the phone was working and screen off but nothing.. IDK but this really sucks. Maybe trie to contact realme directly?
I tried plugging the phone into my computer to see if it was recognized by WIndows but nothing. I have contacted them via email and Aliexpress message board but these Chinese companies aren't known for having good customer service. It's a shame for I quite like the phone. May I ask what you bought as a replacement?
I also did that but nothing. Initially I tought it could be the battery. It was either that or the update but if you also had it then for sure it was the update and there's probably more with the same problem.. Can only wish you luck with the customer support..
I've bought the xiaomi redmi note 11 pro. I just searched similar priced phones compared to what I paid for the realme(320€) and that was the best option for the price. It costed 289€. The 6gb variant. It's not a direct competitor but it's more than enough for me and it offers a lot for the price. I also had a few xiaomis before and I don't have complaints. I checked the realme 9 pro but the xiaomi was cheaper and has better specs overall.
Thanks for the update - Good luck with the new phone.
hi to all, the device is in EDL mode?
So it means you cannot acces recovery, fastboot mode and also you cannot boot your phone!
Mr Dasher said:
I tried plugging the phone into my computer to see if it was recognized by WIndows but nothing. I have contacted them via email and Aliexpress message board but these Chinese companies aren't known for having good customer service. It's a shame for I quite like the phone. May I ask what you bought as a replacement?
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install the qualcomm driver for the phone
Hi mate. I have no idea.. I couldn't do nothing.. Well in my case I already send it back so..
Topo's said:
hi to all, the device is in EDL mode?
So it means you cannot acces recovery, fastboot mode and also you cannot boot your phone!
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Thanks for the response. After setting up a new Oneplus 9 Pro by changing the the firmware from T-Mobile to basic Global. I'm able to get into EDL mode . I also have the correct drivers installed in WIndows so it appears in the Device Manager when in EDL mode. I also have the current firm. I just need a working version of the MSM program.
VerVistas said:
Hi there. I came here on last resort.. Yesterday after I did the last update of the security patch (december 2022 I believe), the phone rebooted just fine, and after about 5-10 minutes it froze. Screen on and simply froze. A bit after the screen went off. After 2 -3 minutes like this I tried to force restart it by holding the power button and It did vibrate altough the screen didn't turn on and it didn't reboot.
Today and even after having it charging for a while it's just dead.. Doesn't turn on, can't put in it recovery mode also, nothing.
I have no idea what happened but I can't do much.
Any advice guys?
Appreciate in advance.
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Message me on Instagram deepak._ydv
Something similar happened to me yesterday twice, device suddenly turned off while I wasn't even looking, and wouldn't turn on again no matter how much time I'd press the power button.
However; When I held Power Button + Volume UP for a few seconds, the device did turn ON back again.
rtkpX said:
Something similar happened to me yesterday twice, device suddenly turned off while I wasn't even looking, and wouldn't turn on again no matter how much time I'd press the power button.
However; When I held Power Button + Volume UP for a few seconds, the device did turn ON back again.
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Geez this worked perfectly, you are a lifesaver!! After holding the Power Button + Volume Up my device did turn ON. I faced all similar issues mentioned in this thread related to booting after the screen went black while using it.