Been using Samsung phones since the S7, and decided to give the Pixel a try, see what all the fuss is about. And I have to say, it's a bit of a let down so far. I have constant problems with it. My recents button of all things stops working sometimes, and I have to restart the phone, that's the only way to get it to work again. And to add the icing on the cake, when I restart my phone, it seems to forget my Galaxy Watch 4, then won't allow me to reconnect to it at all! Just clicking the connect button in the Bluetooth menu, and nothing happening. I actually have to factory reset the watch to get it to connect again! This will be my third reset. I'm getting to the point of being afraid of resetting my phone.
Is it a step too far to return it and go back to Samsung? Anyone else have this problem, or a solution?
The issues seem to be software related. Perhaps a factory reset WITHOUT restoring a backup would fix stability. If it's just too buggy, you'll have to decide whether it's worth waiting to see if Google fixes the issues in a timely manner or just return it.
Guyinlaca said:
The issues seem to be software related. Perhaps a factory reset WITHOUT restoring a backup would fix stability. If it's just too buggy, you'll have to decide whether it's worth waiting to see if Google fixes the issues in a timely manner or just return it.
Click to expand...
Click to collapse
Yeah, I might give this a try first before going through all the hassle of returning.
Related
I was going to exchange my phone for a new one before my 30 days is up which is tomorrow, so I did a factory reset. They ended up not letting me because they knew about the GPS problem and said there is a fix coming. I also had my email disappear and wanted to just get a fresh device before I am stuck for 2 years.
So I wanted to see if anyone else who has done a factory reset has noticed the same or differences from before they reset it.
1. Data icon (3G,E) still shows while WiFi is connected. Before the data icon wouldn't show.
2. Facebook pictures sync works much better and actually sync's pictures. Also its doesn't take 20 clicks to select the contacts to DL.
3. Phone overall doesn't seem laggy as much and much more responsive.
4. When I open messages the first time it keeps asking if I want to set a limit, which I have to say no every time. Very annoying, not sure why it keeps asking,
Note: I haven't rooted this time (I was before) yet and I have less apps installed. I haven't installed the official FB app in case it was conflicting, but I doubt it.
I will add more if I notice anything else. Today is the 3rd day since the reset.
Curious to see what replies you receive. And you're saying AT&T wouldn't return it even though there is a "known-issue" with the phone?
RootPhisher said:
Curious to see what replies you receive. And you're saying AT&T wouldn't return it even though there is a "known-issue" with the phone?
Click to expand...
Click to collapse
Yea, thats BS. if the return policy is 30 days you should be able to return it. And who gives a **** if there is a fix on the way. It doesnt work right now, and you signed a 2-year agreement for a phone to have a working GPS unit which doesnt; breech of contract.
iceman4357 said:
Yea, thats BS. if the return policy is 30 days you should be able to return it. And who gives a **** if there is a fix on the way. It doesnt work right now, and you signed a 2-year agreement for a phone to have a working GPS unit which doesnt; breech of contract.
Click to expand...
Click to collapse
They wouldn't let me exchange it, I probably could of returned it, but not sure if I can deal with going back to the Fuze with WinMo. At least I turned the Fuze into a portable Garmin GPS with internet calling via WiFi.
(psst. just tell them it shuts down randomly for no apparent reason.)
I exchanged mine for this (real) reason. It was ridiculous. My Captivate continued to shut down at least 2-3 times a day. I even contacted Samsung about this issue and they said to just exchange it.
I did a Factory reset and hoped that it would fix the problem. Three hours after doing so, it shut down on me again. I have had it. I just exchanged it.
Sorry I can't really help you with the different between stock and a factory reset device since I didn't really take notice of it. Although, after the reset, I went to Settings - About Phone - System Tutorial and clicked Begin. Nothing happened. Yesterday, with my new device after the exchange, the Begin button took me to the Tutorial.
I had 3G connectivitiy problems before, and after doing the odin restore those problems are gone. It may have been poor network conditions for a couple days, but either way, my problem no longer exists.
My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...
manhattan212 said:
My internal microphone isn't picking up any sound at all.
Is there an off button somewhere?
I don't see anything in the settings regarding the microphone,
and I've already tried rebooting the device, uninstalled touchpal & swype and then rebooted.
The only thing I can think of is to reset the device to factory settings (which I've not yet figure out how to).
But if anyone has any suggestions regarding this...
Click to expand...
Click to collapse
Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.
darkwolfelite said:
Hi Manhattan. As far as the mic goes, i'm not sure. But for a factory reset just go to settings then backup/reset then at the bottom it should say factory reset.
Click to expand...
Click to collapse
Welp, I have done a factory reset. I have sacrificed all my apps, settings and what not (unchecked the restore apps option) -and it was all for naught. The mic still doesn't record, and I have no idea why or what to do about it.
So what now?
I just purchased it less than three weeks ago,
and now I'm going to have to take it to Samsung and wait a few months to get it back?
What a piece of garbage this tablet is turning out to be.
Have you double checked all your various volume settings? Tried a different recording app or settings?
Thanks for the replies.
I have checked the sounds settings, to the best of my ability. I tried several apps (including the phone -which is the part that makes me most irate about it).
I suppose there could be something I could have overlooked,
but I would imagine the factory reset would have nixed anything I may have overlooked．
I'm so furious at myself for purchasing this, I just want to smash it to pieces.
Alas, that wouldn't solve anything, but leave me out the money I wasted on it and not have even this piece of sh*t to show for it.
Wow. Just return it or sell it. No need for drama.
toenail_flicker said:
Wow. Just return it or sell it. No need for drama.
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Click to collapse
How can you say there is no need for the drama? Of course there is a need for the drama. The store where I purchased it has a ten day return policy. After that it's on the warranty to handle gripes. I needed the tablet for reliable and consistent use starting September 10th (tomorrow) and I purchased it on the 23 of August. That's sixteens days ago, which means my options are to send it to Samsung -and wait for however long it takes for them to get back to me.
Selling it as is... wouldn't that be a little dishonest to the buyer and costly to me?
What a more suitable setting for the drama, than this one?
I totally think this is worthy of busting out some wardrobe and props...
break out the orchestra, maestro!
Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?
manhattan212 said:
Okay, but seriously... No one else is experiencing this?
I mean it's not exactly like I toss my tablet around or anything.
I can't figure out why the mic isn't working.
Is there no way to determine if it's hardware or software?
I haven't even rooted the thing.
I've done nothing but put it in a case that keeps it well sheltered.
Are these things just really of such poor build quality?
Anyone?
Anything?
Click to expand...
Click to collapse
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.
HasC said:
Try and connect your headphones that came with your note and use an app that utilises the microphone, if this works, you probably have one with a faulty Mic or if it worked before, it has developed a fault.
As you seem to be the only one reporting the Mic not working, it may be that you do indeed need to send it back to Samsung if you cannot take it back to the retailer that you purchased it from . If I were you, I would try and take it back to the retailer and explain to them that you understand that it is a few days past their returns policy however if you speak to them nicely, they may exchange it for you out of good will.
Click to expand...
Click to collapse
With the headphones on, the mic from the headsets works just fine.
I'm in China...
There is no "good will" here.
Here it's all about the money -cutthroat.
Any outs the store can take, the store will take.
If it's one hour over the tenth day;
It's going to have to go to Samsung.
Thanks for the reply
so prior to being on venom 4.2, i was on venom 3.xx. i had no problems prior.
i flash 4.2, and had no problems related to the camera not working. i had other problems though, after reflashing 4.2 those problems went away, but now a new problem came up.
after a restart, i can use the camera maybe once, or take one photo. after that, the screen through the camera will be frozen on screen. i can still take pictures, but it will only be off what is on the screen. after closing the camera, or force closing it,upon trying to open the camera app again, it barely loads, then force closes automatically and i get an "unable to start camera" bubble on screen. i can see only the grid outline of the camera, off center and such very briefly ontop of my wallpaper.
i can do a reset on my phone, and resume taking pictures, sometimes i am fine to continue, other times its the same problem. this is a very common recurring problem for me.
looking at my apps, i see 2 cameras installed, one is the new 5.0, and the other is the old 4.xx camera. i have frozen the 4.xx camera before through titanium, and it doesnt fix it. should i uninstall the 4.xx camera altogether?
subsequent reflashing of this rom doesnt fix this issue. and i dont know what else to do rather than reflashing the rom from a blank slate. previous reflashings have been on top of the current rom.
i would rather not have to start new as this phone has crappy amoint of space, and i cannot back up all my apps and settings.
i dont know if it is kernel related. prior to 4.2 i was using elemental x, after 4.2 i switched to beastmode since i wasnt soff.
is there perhaps a way i can manually start the camera through root browser?
If you've got both versions of camera in your app drawer I'm guessing you dirty flashed the ROM, which has most likely caused your problems. Clean flash the ROM and see if it fixes your issue. This is why I'm totally against dirty flashing anything.
I don't understand how you don't have space to back up your apps, I have a backup of every app I've ever used and still have tons of space left over. The fact that you mention backing up settings troubles me, restoring system settings after flashing a new ROM will more than likely cause problems for you.
When you're flashing a ROM don't do it the lazy way, do it the right way, perform a full wipe (cache/dalvik cache/factory reset/system) and start clean. It only takes a few minutes to setup your ROM from scratch. Restore your apps but don't restore any system data.
Sent from my Evita
thanks for the reply.
as suggested, I did a complete reset. wiped the caches, factory reset, and system reset.
installed from scratch. But i am still having the camera issue?
now its just not loading at all. black screen, then close. no error message. and no unable to start message.
could it perhaps be a hardware issue at this point?
without restoring anything, under apps, I still see two instances of the camera app. one at 5.1, and one at 4.2.2. can anyone confirm this is normal?
the only thing out of the ordinary, within the past few months, my phone has been getting crazy hot at times. specifically right below the lens of the rear camera. I was getting this heat from charging, or even certain apps. Definitely attribute that to the age of the phone. as apps that ran smooth when the phone was new, no longer are so.
I dont know if the heat can cause hardware damage?
also, not sure how relevant this is in the context of my situation. but apps that use the camera do not work either when the camera is needed, such as snapchat and instagram.
Since the clean flash did you at least end up with only the more recent version of the camera in your app drawer? You could be looking at some kind of hardware malfunction, or even a problem with the ImageSense proprietary chip that is utilised to operate the camera. The fact that the camera works sometimes would suggest that all is not lost. Have you tried flashing an aosp ROM to see if anything changes? I'd suggest trying that, and if that doesn't work you should try running an RUU to see if a completely stock setup will help.
The phone heating up near the camera lens isn't abnormal for this device. The amount that it heats up can change significantly depending on the ROM/kernel that you're running. You should definitely try not to use CPU intensive apps while the device is charging.
Sent from my Evita
timmaaa said:
Since the clean flash did you at least end up with only the more recent version of the camera in your app drawer? You could be looking at some kind of hardware malfunction, or even a problem with the ImageSense proprietary chip that is utilised to operate the camera. The fact that the camera works sometimes would suggest that all is not lost. Have you tried flashing an aosp ROM to see if anything changes? I'd suggest trying that, and if that doesn't work you should try running an RUU to see if a completely stock setup will help.
The phone heating up near the camera lens isn't abnormal for this device. The amount that it heats up can change significantly depending on the ROM/kernel that you're running. You should definitely try not to use CPU intensive apps while the device is charging.
Sent from my Evita
Click to expand...
Click to collapse
no, the clean flash still left both cameras in my "manage apps", i have never seen two camera icons in my app drawer.
as of right now, i cannot get the camera to run in any way. even with a reboot. The only reason I really did the clean reflash, was because the camera wasnt working at all today. I did a bit more digging around, and it seems like this is a fairly common problem for the one x. there seems to be quite a few people, even on stock roms, that cannot seem to remedy this. and a few have chalked it up to a hardware problem, some have been confirmed, and others not so much.
I really dislike flashing this phone. ive encountered so many hiccups and scares(mainly a few soft bricks here and there). I really prefer the "if its not broken, it doesnt need fixing approach" here, granted my camera is shot.
one of the reflashes today was giving me wifi errors with wifi not even turning on. I really want to avoid potentially more problems, unless a fix is deemed more definite. Thank you for all your help timmaaa!
im just in need of a new phone now. so many problems, and so many things the phone can no longer do effectively. random reboots, overheating, battery life, even the charging rate. this phone has become crap. Ive always hated the lack of expandable memory. I really dont know why I didnt choose a different phone over this at the time.
i really like the htc one, but i feel like many of the nuisances in the one X will follow over.
chinaman_chong said:
no, the clean flash still left both cameras in my "manage apps", i have never seen two camera icons in my app drawer.
as of right now, i cannot get the camera to run in any way. even with a reboot. The only reason I really did the clean reflash, was because the camera wasnt working at all today. I did a bit more digging around, and it seems like this is a fairly common problem for the one x. there seems to be quite a few people, even on stock roms, that cannot seem to remedy this. and a few have chalked it up to a hardware problem, some have been confirmed, and others not so much.
I really dislike flashing this phone. ive encountered so many hiccups and scares(mainly a few soft bricks here and there). I really prefer the "if its not broken, it doesnt need fixing approach" here, granted my camera is shot.
one of the reflashes today was giving me wifi errors with wifi not even turning on. I really want to avoid potentially more problems, unless a fix is deemed more definite. Thank you for all your help timmaaa!
im just in need of a new phone now. so many problems, and so many things the phone can no longer do effectively. random reboots, overheating, battery life, even the charging rate. this phone has become crap. Ive always hated the lack of expandable memory. I really dont know why I didnt choose a different phone over this at the time.
i really like the htc one, but i feel like many of the nuisances in the one X will follow over.
Click to expand...
Click to collapse
There's nothing wrong with this phone. Given the right amount of knowledge and care the thing doesn't skip a beat. Even though there is no such thing as a soft brick (a phone is either bricked or it isn't), whatever it is that people experience in those so called "soft brick" instances is caused by user error 99% of the time. I've seen it time and time again.
Any phone available on the market can experience any amount of issues if it isn't handled correctly. You got unlucky and your camera is most likely shot, but any other problem you've encountered comes with the territory of flashing unofficial firmware and software, it isn't anything wrong with the device itself. These are possibilities you need to be comfortable with if you're going to modify your device.
Yea, I assumed there were gonna be risks when I rooted my phone. Dont know if any of the issues I had were related to rooting or not.
The soft brick scare I had was due to a flash that went wrong for no apparent reason.
another update on my phone. I noticed my front facing camera has no issues whatsoever. unluckily for me, I cannot even access my camera, to toggle to the front facing camera to even attempt to check it out. Instagram also does not allow me to switch either, it just gives me an error saying it cannot connect to a camera, then closes. snapchat's rear facing camera is just a black screen for me, but it doesnt force close, so I am able to toggle to the front camera, and it works just fine.
is there a setting or something I can modify, for now, so the front facing camera is the default?
my brother's one x recently went out this year too. I am gonna try to salvage his camera, and see if it will fix my problem.
I have not taken apart this phone yet, is the camera soldered or held in with connectors?
Have you tried an RUU yet like I previously suggested?
Sent from my Evita
chinaman_chong said:
I really dislike flashing this phone. ive encountered so many hiccups and scares(mainly a few soft bricks here and there). I really prefer the "if its not broken, it doesnt need fixing approach" here, granted my camera is shot.
one of the reflashes today was giving me wifi errors with wifi not even turning on. I really want to avoid potentially more problems, unless a fix is deemed more definite.
Click to expand...
Click to collapse
If a couple hiccups and scares are too much for your, then it might be that modding phones is not for you. These types of things happen time to time to even those experienced with flashing ROMs. Occasional setbacks and troubleshooting is just part of the game. If that is too much for you, than don't play.
As timmaaa already mentioned, failure to boot is not the phone's fault; and its almost always a matter of user error and not following the procedures properly.
chinaman_chong said:
im just in need of a new phone now. so many problems, and so many things the phone can no longer do effectively. random reboots, overheating, battery life, even the charging rate. this phone has become crap. Ive always hated the lack of expandable memory. I really dont know why I didnt choose a different phone over this at the time.
i really like the htc one, but i feel like many of the nuisances in the one X will follow over.
Click to expand...
Click to collapse
Random software errors like random rebooting, overheating, etc. are often easily remedied with the proper steps. They are likely not issue with the phone itself, but rather a result of improper steps while flashing the ROMs. I've flashed many ROMs on this device, and have never suffered any such issues that I couldn't solve easily.
As for your other complaints about the phone (lack of expandable memory, why you didn't choose another phone), I don't know why you even posted them, as they are not constructive. Those still on this forum are mostly here because we love the phone and remain loyal to it. Your comments aren't going to help your issue, and will only annoy fans of the device. Better to keep such comments to yourself.
If you hate the phone so much, go buy another one and be done with it. But crying about it isn't going to solve anything.
I would suggest you follow timmaaa's advice, and flash the appropriate RUU to "start over". S-off is highly recommended before RUU, as running certain RUUs with S-on and SuperCID will brick the phone.
I have the same device and the same problem.
It doesn't depends of firmware or kernel or camera app..
I thought it's hardware problem but it is not. Because i was changing the camera module and it doesn't helps((
Don't know what to do with this issue(
The Moto G is prone to all sorts of little problems, most of which gradually grow into system instability and performance issues. Generally these are fixed with a simple factory reset, but for some reason that sometimes fails to help. I was having a lot of trouble with my phone, overheating, aforementioned performance and stability, etc... and a factory reset seemed to help, but as time went on and I used my phone, they would return.
My last problem, about 4 or 5 days ago was that my phone just constantly kept resetting itself, in addition to the UI crashes I was having before that. After desperately trying to factory reset and clear the cache and all sorts of stuff, I got nowhere. It would hang up at the factory reset process and just keep going forever. I eventually decided to use the reformat option in TWRP and now everything is great. Time will tell if it holds, but it seems solid.
The major concern I have right now is the root cause. I think that many Moto Gs were shipped with bad memory, which I will test when I look for/find an app for it, which as anyone experienced with computer repair would know can lead to all of these issues and even data corruption, which I think is what might be causing these weird issues. So if anyone has anything to add or correct me on, please be my guest. But for all of you out there struggling with these bugs, give it a try and see if it helps.
My phone is out of the return window now and dealing with customer service is probably my last resort.
My phone is on stock Touchwiz and unrooted, T-mobile variant. I have factory reset my phone 3 times and deleted the cache but these issues remain.
Here are some of the issues I have had. I am hoping they are software, but I couldn't find much information on any of them. If you also have experienced these, please let me know just to know that I'm not crazy and alone in this.
Camera app will be black on launch and crash due to an error. - This reminds me of the Lollipop software issue that I had on my Nexus 5 so I'm not too concerned since an update is coming out, but it is still bothersome when I bought the S6 for the fast camera launch but I have to restart the phone because I get this error. At least restarting the phone fixes this.
Phone vibration is inconsistent or weak. - The vibration was strongest when I first bought it, but it has grown considerably weaker. It still can be strong sometimes, but it fluctuates. Sometimes the vibration is so weak that I can't feel anything unless I put it on max strength under Vibration settings, but it sometimes fixes itself and isn't as weak. It hasn't been as strong since I first got it from what I remember. Restarting the phone does not fix it. It just comes and goes.
Phone does not receive or send sound when answering or making phonecalls. - This is hard to explain, but sometimes when I'm making a call, the dial tone will never sound and if the call looks as if it has gone through, there will be no sound. The person will say they received a call but didn't hear anything as well. This also happens if someone gives me a call and I pick up and hear no sound. A phone restart usually doesn't fix this, but sometimes it just magically works again.
Sound turned off by itself. - This has only happened once or twice so far but it was bothersome. I didn't change or touch any of my settings for this to happen. My sound just stopped working. Youtube app, volume settings, etc. didn't create any sound. When my alarm went off, it made no noise. Restarting the phone would fix it.
Anyway, please let me know if you have had these similar problems. Is it likely they are software related? I can't find any solutions and if a factory reset is not fixing it, I don't know what to do.
Thank you!
Return it
Brava27 said:
Return it
Click to expand...
Click to collapse
I would, but I'm outside the 14 day return window from T-mobile.
Jinora said:
I would, but I'm outside the 14 day return window from T-mobile.
Click to expand...
Click to collapse
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
yes you can do a warranty exchange. theyll replace it
tlxxxsracer said:
yes you can do a warranty exchange. theyll replace it
Click to expand...
Click to collapse
bramgg said:
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
Click to expand...
Click to collapse
I was hoping that I wouldn't have to go through the Warranty process but it looks like there is no choice.
Thank you all for your input! I'll see what happens. I appreciate it.