Hiya guys,
I've had the galaxy watch 4 classic since launch and about 3 weeks ago the bezel stopped working.
If i power it off and on again it works fine for a couple of hours then stops.
So it doesnt seem to be mechanical. I've tried enabling and disabling bezel to wake etc but to no avail.
Any thoughts?
DuncanMummery said:
Hiya guys,
I've had the galaxy watch 4 classic since launch and about 3 weeks ago the bezel stopped working.
If i power it off and on again it works fine for a couple of hours then stops.
So it doesnt seem to be mechanical. I've tried enabling and disabling bezel to wake etc but to no avail.
Any thoughts?
Click to expand...
Click to collapse
Why even try to sort it? Clearly you should be still under warranty - I'd be sending that sucker back, IIWY.
This started happening to me after I updated to CUJ2, a shutdown or reboot fixes it.
Hoping once I get DUJA the problem goes away as its annoying as hell.
Edit: This only happens once or twice a day at most
That's a bummer, it shouldn't happen at all...
Can confirm with latest update that this issue is fixed
I am having this problem after the last update that was done (the one with the November patches). If I turn off or restart the smartwatch the bezel stops working, to make it work I have to activate and deactivate "bezel to wake". Formatting I have not solved :/
Watch 4 Classic 46mm
this is happening to me on the DUJA update -> watch 4 42mm lte
confirmed fixed by activating bezel to wake
Related
I have been using the Gear 2 for a week now. I am seeing few issues. I am wondering if anyone else is seeing it?
- Occasionally, the clock face got flip back to default (The first clock option) after been using other custom faces. It is annoying after few times.
- The sleep function. One of the reason I got the Gear 2 is to monitor my sleep. Three nights out of week since I have it. The sleep function just stopped randomly at the middle of the night. With that said, I don't have proper data as I would hope.
I am just wondering if anyone has seen the issue?
I'm waiting to see what others think of this, but I have heard of similar issues before. My friend has the Gear 2 and has issues with the sleep function.
Sleep function
double07 said:
I have been using the Gear 2 for a week now. I am seeing few issues. I am wondering if anyone else is seeing it?
- Occasionally, the clock face got flip back to default (The first clock option) after been using other custom faces. It is annoying after few times.
- The sleep function. One of the reason I got the Gear 2 is to monitor my sleep. Three nights out of week since I have it. The sleep function just stopped randomly at the middle of the night. With that said, I don't have proper data as I would hope.
I am just wondering if anyone has seen the issue?
Click to expand...
Click to collapse
After starting the sleep function just press the home button so that you are no longer on the sleep app that fixed all my problems with stopping through the night. :cyclops:
Actually, I have been doing that for the last many nights. So far, I have notseen the issue. Thanks.
The clock face reset is still happening. Not often, but it happened.
Sent from my SM-P600 using Tapatalk
The last nights I recognized a strange problem that happened several times now where the clock won't turn off again when putting down my hand. But just let me explain it step by step...
The last nights every time I go to bed I leave the watch on my wrist, but I shut down Bluetooth and WiFi, as well as activating Do-Not-Disturb-Mode and activating Power-Saving Mode. After changing back everything the next morning I recognized, that the watch would turn on, when lifting my hand to look at it, but it won't turn off again when lowering it again. The screen will turn off after timeout.
The problem persists until I change the setting for auto-wake off and on again. After that procedure the clock works again as wished.
The next days I will try to encounter which of my good-night-steps will cause the problem.
Anyone that encountered the same behaviour?
I use the Gear S2 Sport RM-720.
just see this issue. I have the watch since 3 days.
Seem that Samsung keep his old issue indefinitely
Did you let your s2 contact with water, i have the same problem and i sent to samsung warranty and they said mine have water inside. sorry for bad english
Longvt25111997 said:
Did you let your s2 contact with water, i have the same problem and i sent to samsung warranty and they said mine have water inside. sorry for bad english
Click to expand...
Click to collapse
Similar problem here + always on seems to stop working (till I turn its setting off and on again) automatically.
Seems more to be a software issue though. This started happening only after the latest update. Maybe I should try a full factory reset.
Samsung has known to act evil and give the water damage issue to a lot of people regarding many random issues.
I wouldn't trust them with this.
CravingMender9 said:
Seems more to be a software issue though. This started happening only after the latest update. Maybe I should try a full factory reset.
Click to expand...
Click to collapse
I have mine since 4 days, so it start from full reset when I received it (second hand) firmware is up to date.
Hello, I have the SM-G955U1 (US Unlocked) Galaxy S8 plus. Since a few days ago (I want to say 2 days) this has randomly been happening:
https://www.youtube.com/watch?v=V0R973KolOY
The touchscreen becomes unresponsive for a few minutes at a time. There's nothing I can do to make it come back aside from just waiting. This morning I got out of bed and it was unresponsive and it stayed that way long enough that I could get a video of it. The only thing I can think of is that I installed the July security update around the time this started, but I'm not entirely sure.
Has anyone else had similar experiences?
edit- I think it's software related. I suspected it was, since I've owned the phone for a few weeks and it only started two days ago. A few minutes ago, the touchscreen became unresponsive again while I was using Samsung Internet. While it was unresponsive, I kept swiping up and down and back and forth. A few minutes later when the touchscreen became responsive again, it carried out all those swipes really really quickly over the course of 2-3 seconds.
Question: Do you have a glass screen protector.
This is either the above, or a rogue app.
Factory reset and watch what you reinstall.
Skander1998 said:
Question: Do you have a glass screen protector.
This is either the above, or a rogue app.
Factory reset and watch what you reinstall.
Click to expand...
Click to collapse
Nope, no screen protector.
I thought about what you said about it being a rogue app and started uninstalling things. I've only installed one app in like 2 weeks so it was pretty easy to find the culprit. Once I uninstalled "MyFitness Pal calorie counter" I haven't had a single problem and now my keyboard isn't lagging anymore either.
Thanks for the tip!
same problem
same problem here as well.
help?
I have this issue as well. Except my problem is not the "My Fitness Pal calorie counter" but, I will check recently installed apps and see if it goes away. Starting to think it could be the "Game Tuner" app from Samsung or because I changed some settings for some apps I was having issues with.
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
Click to expand...
Click to collapse
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
Click to expand...
Click to collapse
Yeah. Very disappointing.
I can't believe it but my screen unexpectedly revives itself after a day.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
Click to expand...
Click to collapse
Agree. But I am happy that it's working fine now and I hope it will not recur.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement
I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.
It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.
tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
Click to expand...
Click to collapse
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
Click to expand...
Click to collapse
Yes, obviously. Samsung already replacing displays of those who are having this issue.
tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
Click to expand...
Click to collapse
Not good if there's a recall... crap QC is getting to be a bad Samsung habit.
Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?
hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?
My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....
i am having a terrible issue on my Note 20 ultra. I was on Android 10 Ketan Rom Android 10 Q06 . All was well.
Today i put phone on charge at around 10 percent and when i came after around 20 mins to check on phone. The phone screen is black and nothing showing up. i tried connecting to pc it connected but screen was black and also it went black
now phone connects with tv in mirror mode or dex mode via dex pad. touch works completely on phone via dex. but display has turned off and black
the charger being used was Electjet 45w bought from amazon and phone N986 B Note 20 ultra 5.g.
help needed please
Have you tried a hard reset?
Hold down the power button for like 30 seconds it should reboot
Haz3 said:
Have you tried a hard reset?
Hold down the power button for like 30 seconds it should reboot
Click to expand...
Click to collapse
the phone reboots that way u mentioned i can connect to tv via dex mode and i can see touch working and phone working but display black
it reboots after every 10 mins i am on ketan custom rom q06 android 10
i can get phone into odin mode and try flashing stock Android 11 which i have on pc
BUT im afraid my phone might die or switch off while flashing stock rom.i asked a repair guy he says problem can be with motherboard .
im not sure to try flashing it
i managed to enter odin mod3 blindly with keys
flashed Android 11 stock firmware it was success
the phone gets On
connects to pc. connects via dex mode to tv also.
no more random reboots
but still black screen display not getting
awake only can access via dex mode or mirror mode
After around 24 hours ...
of soft reseting , stock firmware 11 install . and slapping and tapping and massaging, connecting to tv via hdmi in mirror and dex mode. my phone was in black screen of death.
everything was working. but no display. i can say that becauee in dex mode i used phome dsplay touchscreen and even spen was Workiing but no display.
last thing i was doing when display came back to life after tapping slapping soft reboots i was opening camera app and closimg and opening it multiple times. and i saw at same time display gettimg back.
when i saw a video on youtube telling to do above steps. i thought man he is joking. but literally something out of above worked
So i pray you dont get this dreadful encounter. it just saved me $400 of screen replacment which i had made up my mind on. and i coildnt go today because it was Sunday.
if this happens to you do try this before a repair
kingwicked said:
After around 24 hours ...
of soft reseting , stock firmware 11 install . and slapping and tapping and massaging, connecting to tv via hdmi in mirror and dex mode. my phone was in black screen of death.
everything was working. but no display. i can say that becauee in dex mode i used phome dsplay touchscreen and even spen was Workiing but no display.
last thing i was doing when display came back to life after tapping slapping soft reboots i was opening camera app and closimg and opening it multiple times. and i saw at same time display gettimg back.
when i saw a video on youtube telling to do above steps. i thought man he is joking. but literally something out of above worked
So i pray you dont get this dreadful encounter. it just saved me $400 of screen replacment which i had made up my mind on. and i coildnt go today because it was Sunday.
if this happens to you do try this before a repair
Click to expand...
Click to collapse
I have exactly the same issue. I was typing on whatsapp when suddenly screen get black. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
I already flashed fresh stock Android R rom and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking). I'm draining battery now with some apps that also vibrate phone. Display is still dead.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Were tou opening and closing the camera while mirroring screen? or on blind?
It seems in your case, the display went back to normal as strange as it turned off.
Could you please share the mentioned youtube video?
Hope I have that lucky as well.
.LEONARDO. said:
I have exactly the same issue. I was typing on whatsapp when suddenly screen get black. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
I already flashed fresh stock Android R rom and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking). I'm draining battery now with some apps that also vibrate phone. Display is still dead.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Were tou opening and closing the camera while mirroring screen? or on blind?
It seems in your case, the display went back to normal as strange as it turned off.
Could you please share the mentioned youtube video?
Hope I have that lucky as well.
Click to expand...
Click to collapse
Sorry for the late reply mate. The Scenario when display got back alive was.
1. My phone was connected via HDMI to TV in Mirror mode (Not Dex Mode). I also had mouse and a keypad connected since i am using Samsung Dex pad which came with my old note 9
I have from day 1have doubts about the stock camera app on my Note 20 Ultra. The app misbehaved from ranging to camera fail, and force closes on Android 10. That why i did below next
2. I forced close camera app , cleared its data and then while watching on Tv
i placed my finger on Camera icon and repeated opened it and closed it with back key.
since the display on phone was off so i used Tv for help
BUT physically doing the action on phone with fingers not with mouse on screen via mirroring
3. while i was repeatedly opening and closing app by touching the display with finger suddenly i saw camera app asking me for location tags pop up on display and from that time onward there has been no issue and the display is working as nothing wrong happened.
I wish and hope you have resolved issue by now. Please do share your experience for others . since when i had this issue, i found very less information about it. but i saw around 15 to 20 users having such issues especially with Note 20.
Conclusion what i have understood is either its some issue with Note 20 Ultras Camera Firmware or THe Electjet 45W Charger the culprit which i bought for my Tab S7 and was using to also charge my Note 20 Ultra. I have stopped using this charger for my phone and tab and since that day only using 25W OEM charger which came with the phone. I have now this 45w Electjet charger connected via Samsung dexpad which caps its charging speed to 15W.
Here is the link of the video. and i tried all things mentioned and then after exact 24 hours
the display came alive back when doing activities i mentioned above. and i have no link with the guy or channel who posted this video. I was just trying everything to bring life to my dead display .
PS: i had only 5 percent belief in this video . i dont know what worked
i had prepared my mind for the300$ plus panel display replacement.
i just read two recent more comments which state they got their phone working back.
Do read the comments posted as there might be some more clarity of things to try.
(Please Apply reasonable pressure on screen when trying these actions as you might break the Display)
Worked! Slapping it around and massaging it with reboot. Who knew Smack My ***** up! - The Prodigy was referring to modern phone fix'n.
I'm here literally in tears, my keyboard wet typing this because the video actual "Fixed" my phone. I don't know if its a long term fix or just temporary but after 24hrs of a black screen its good to have back a working $1400 phone.
So if this happened to you, dont be skeptical and just try the steps. Last resort is to bring it to a technician or Samsung but definitely try this before.
N4Solomon said:
I'm here literally in tears, my keyboard wet typing this because the video actual "Fixed" my phone. I don't know if its a long term fix or just temporary but after 24hrs of a black screen its good to have back a working $1400 phone.
So if this happened to you, dont be skeptical and just try the steps. Last resort is to bring it to a technician or Samsung but definitely try this before.
Click to expand...
Click to collapse
Well Congrats
its been one month and my phone is going strong . no issues
kingwicked said:
Well Congrats
its been one month and my phone is going strong . no issues
Click to expand...
Click to collapse
Fingers crossed it goes strong for the next two years.
Mine went dark about 2 days ago. Been trying the above solution with no success.
But can I ask did you guys hear a slight rattle?
Gooseboi1989 said:
Mine went dark about 2 days ago. Been trying the above solution with no success.
But can I ask did you guys hear a slight rattle?
Click to expand...
Click to collapse
the rattle is normal and is not related to this issue you can verify on google
kingwicked said:
the rattle is normal and is not related to this issue you can verify on google
Click to expand...
Click to collapse
Okay thanks. Thought I'd tried the slap technic too hard.
Guess I'll keep trying.
Gooseboi1989 said:
Okay thanks. Thought I'd tried the slap technic too hard.
Guess I'll keep trying.
Click to expand...
Click to collapse
Hi did you manage to fix?
alixra said:
Hi did you manage to fix?
Click to expand...
Click to collapse
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No luck.
Gooseboi1989 said:
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No
Click to expand...
Click to collapse
Gooseboi1989 said:
No luck as of yet. Been sat for a couple of hours while watching a film trying the foxes above. No luck.
Click to expand...
Click to collapse
Same. It was off in the morning when I woke up. I been trying all day. The display did turn on twice randomly for few seconds and dead again.
alixra said:
Same. It was off in the morning when I woke up. I been trying all day. The display did turn on twice randomly for few seconds and dead again.
Click to expand...
Click to collapse
Well good luck. Let us know of any joy.
Gooseboi1989 said:
Well good luck. Let us know of any joy.
Click to expand...
Click to collapse
It just came back on this morning. All I did was let the battery fully drain.
alixra said:
It just came back on this morning. All I did was let the battery fully drain.
Click to expand...
Click to collapse
congrats