Phone keeps going in and out of call mode -Not on call! - Sony Xperia 5 II Questions & Answers

Hi guys,
I noticed a week ago that while listening to a WhatsApp voice message I was unable to change the volume using the volume rocker.
I thought this very strange. Then while in the car listening to a podcast via Bluetooth I noticed the audio would stop, then maybe 5 minutes later start again by itself, then stop again (sometimes for ages) then start again.
I've now noticed that the audio was switching to in call volume ( active and green) during the times the audio stopped. As soon as it decided I wasn't on a call it would then default back to media volume and things would start playing again.
So my bloody phone thinks either a call is coming through or I'm on a call yet neither of these things are true.
Very very very frustrating!
Has anybody experienced this? What could this be and how can it be fixed?
Thanks

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homerlovesbeer said:
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I am still not able to understand your issue clearly but could it be bad proximity sensor?

Thanks for replying.
My phone has "in call volume" active sometimes even though not on a call. When you press the volume rocker on the side it is active (highlighted in blue) when it shouldn't be.
When active it cuts out all other media.
Then sometimes it's normal where in call volume not showing (not active) when you press the volume rocker so I can play media, (media volume shows active when pressing volume rocker) just the way it should be.
It's totally random.
I'd that clearer?
Thanks!

homerlovesbeer said:
Thanks for replying.
My phone has "in call volume" active sometimes even though not on a call. When you press the volume rocker on the side it is active (highlighted in blue) when it shouldn't be.
When active it cuts out all other media.
Then sometimes it's normal where in call volume not showing (not active) when you press the volume rocker so I can play media, (media volume shows active when pressing volume rocker) just the way it should be.
It's totally random.
I'd that clearer?
Thanks!
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Do you have smart connect installed? In past I have experience something similar while using smart connect.
Like sometime it acts as if headphone is connected when it's not and you don't hear anything when you play media.

I haven't, and I don't know what smart connect is but my issue isn't it thinking headphone connected, it thinks it's on a phone call

Related

Low Bluespoon volume.

hi,
i have recently purchased the chamelon headset for my tmobile mda2(himalaya). with the help of bluetooth tools for pocket pc i have been able to bond the 2 devices successfully and have achieved a fair working state between both devices. however there is one problem that cannot be avoided. it seems like the volume output on the headset is very low, its very difficult to hear anyone on the other end. the manual states that while in call you can turn up the volume until you hear a beep to indicate the volume is at its highest setting. despite numerous attempts at trying to get the volume higher i have not had any success. while in call i try to press either buttons and there is no change in volume. i have heard a beep a few times after 20-30 consecutive presses but i didnt notice much or if any change in volume. is there anyway to adjust the volume on the headset while not in a call? im not sure whether this may be a problem with the chameleon or perhaps a problems with the bluetooth in the microsoft OS?
Anyone else experience problems like this?
Maybe the Chameleon suffers from the same feature as my BTH-808 headset: When I use it in my right ear the volume-down button (on the side of the headset) is likely to press on my ear and thus . . . .minimizes the volume.
Work-around: use in left ear or ut in with care.
Same behaviour as you describe in changing volume. You have to press the volume-up button approx once every 1-2 seconds for the volume to go up one step.
Took me a week to find out what happened . . .
sigh. i wish it was that simple.
it seems like i have got the headset to its highest volume and it still sounds very weak. nextlink support tells me the volume on the bluespoon is generally very loud.
man... the BT on this machine is really a nightmare.
have you tried to put volume higher like I mentioned. When I press the volume-up to quick, It simply stays low, although I hear the 'volume-up beep'!!
Otherwise: Back for warranty I guess

[Q] call volume issue

with any call i get, the volume is really loud. ive used my volume button to set it to the lowest setting and the person is still loud enough to hear if im holding the phone a couple of inches away from my ear. am i the only one experiencing this issue, and if not how do i remedy this issue? thanks for any help you can give. btw im running 7.1.0.1, stock cm kernel, and installed it through cwm.
Are you suggesting the speaker comes on automatically when you receive a call?
if its what i have, no. when i recieve a call, the in call volume is set to max, regardless of what the actual volume setting is. it is quite deafening. lol. anyways, when i use the volume rocker, the volume will still change, but then the next call will have the same issue. its as if the phone automatically resets the volume to max somehow. any help would be appreciated. thanks!
nytefyre said:
if its what i have, no. when i recieve a call, the in call volume is set to max, regardless of what the actual volume setting is. it is quite deafening. lol. anyways, when i use the volume rocker, the volume will still change, but then the next call will have the same issue. its as if the phone automatically resets the volume to max somehow. any help would be appreciated. thanks!
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yeah, thats the same issue that i have been having. the closest thing i have found to a fix is to hit the volume up then volume down, then the volume will go down. but that has to be done on every call. i was/am hoping there will be a fix for this that will keep it down permanently

Low bluetooth volume

First off, I apologize if this has been covered elsewhere.
I have a Lexus CT200H and when I have the phone connected to the internal phone/audio I can hardly hear person on the other end of the line regardless of how high I have the volume turned up on the car or the phone.
Any ideas?
troutbeck27 said:
First off, I apologize if this has been covered elsewhere.
I have a Lexus CT200H and when I have the phone connected to the internal phone/audio I can hardly hear person on the other end of the line regardless of how high I have the volume turned up on the car or the phone.
Any ideas?
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Similar issue with my 2012 Mazda 3. I can't change the in-call volume on my phone (Verizon Galaxy S3). So I have to turn the volume all the way up on the Mazda BT to (barely) hear the call.
I'm using the volume buttons, and on the phone screen it shows the BT volume icon and slider going all the way up, but the volume thru the Mazda is unchanged.
Same thing occurs with my wife's HTC Incredible 2. I adjust the BT in-call volume up and down, but there is no effect on the actual volume.
Both phones ARE able to adjust the BT in-call volume on a BlueAnt ST3 unit, so I know the phones are OK.
Surprisingly, for music streaming, I *am* able to adjust the music volume on the phone. But not the in-call volume.
So troutbeck27, when using the volume keys, do you see the BT icon next to the volume slider? Do you hear ANY difference between a low/high volume setting on your phone? And are you able to change your media streaming volume on your phone?
Anyone else have this issue with the in-call BT volume being non-adjustable?
Install the app called "Volume+" to boost the volume of the bluetooth device.
had the same issue and the work around is to turn off the headset button on the phone and turn it back on. That will fix the problem.
topaz330 said:
had the same issue and the work around is to turn off the headset button on the phone and turn it back on. That will fix the problem.
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I tried:
-turning off bluetooth (at the system level) and turning it back on
-turning off/on bluetooth during the call (i.e., switching from car BT to handset and back again)
Neither of those resulted in allowing volume adjustments...did I understand your suggestion correctly?
Thanks.
I'm having similar bluetooth volume issues, my head unit is the DEH-P9400BH.
Running Cyanogenmod10-nightly.
The phone will output to its speaker, or headphones just fine, but the moment I pair it to my car's had unit, and bluetooth takes over, the audio is much quieter. Specifically the bass signals don't appear to be passed from phone to car.
I've tried unpairing from the phone, from the car, deleting the profiles of the car from phone and phone from car. I've tried unpairing while bluetooth was in use playing music. Tried lowering the volume levels and raising them again (as that seemed to work once before).
I have a feeling that the phone's master volume setting is set lower when bluetooth connects, and I'm find a hard time finding that control, as the volume key controls the bluetooth volume settings while bluetooth is activated.
Any ideas?
Thanks for reading!
Edit: bluetooth audio has worked before without too many problems. This is a recent thing, maybe a week old.
TonyXL said:
I tried:
-turning off bluetooth (at the system level) and turning it back on
-turning off/on bluetooth during the call (i.e., switching from car BT to handset and back again)
Neither of those resulted in allowing volume adjustments...did I understand your suggestion correctly?
Thanks.
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Noise from speaker

i have a problem with speaker. i can hear some noise from speaker whenever the speaker is active, and few seconds after...
noise is heard when mute or volume very low, since noise is not that laud..
type of noise, how to explain, its constant low noise, maybe something like this
https://www.youtube.com/watch?v=GSaJXDsb3N8&index=18&list=RD5Yw1mgZigEg
example 1: if i play mp3's or youtube i can hear it all the time(when i go to sleep and i listen Ludovico on volume (2), if i mute it it's still there. when i press pause - 3 seconds after that that noise is gone
example 2: i press vol button(up or down), normaly i can hear beep and beside that i hear that noise which stops 3 seconds after beep is gone..
example 3: i listen mp3 music through earphones, press pause, press volume button and i hear normal beep and also noise from speaker. from earphones i hear no noise i think..
tried some things already:
-ACR app (had a problem like this i think, but uninstalling and clearing cache didn't help), also uninstalled some other apps(viber, skype,..), tried safe mode it's the same, and now i even tried to reboot the phone and when samsung animation is on the screen that noise is there for few seconds,..??
p.s. S7 doesn't have boot-startup sound, right?
Today i had a chance to test brothers S7. SAME thing !!??
Please can anyone confirm me if this is normal or not.
And if anybody else have this issue.
You can test it just by pressing button volume-up or volume-down, having speaker near your ear. beside beep, there is a noise which stops after 3 seconds.
any hint would be great

Honor 6x Microphone Muted in Bluetooth phone call

I love my Honor 6x, except I have this problem:
When I am in my car and my car's bluetooth is connected, and a phone call comes in, the car's bluetooth speaker rings the bell, and when I pickup (using the button on my car), I can hear the other party, but they can't hear me.
The bluetooth volume is at max. The car's bluetooth mute is unmuted.
This happens in all my cars so it is not the car's problem.
When this happens, switching back to earpiece or phone's speaker doesn't make any difference. The other party continues to not hear me.
Is there any place in the phone where I can mute/unmute bluetooth?
No, the bluetooth mute on the phone application does not have mute on. The calls work fine as long as I am not on bluetooth.
I have been trying to boot into Safe Mode to see if any app is causing it, but so far I haven't had any luck. I have tried the volume down method to no avail. The Honor 6x does not give any options when pressing Restart or Power Off to choose to boot in Safe Mode in next cycle.
Any help will be appreciated.
I have the same issue without any solution for the moment. Anybody have an Idea ? Thanks
liko2127 said:
I have the same issue without any solution for the moment. Anybody have an Idea ? Thanks
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Hi liko,
I was able to figure out my issue. It was an app.
I was able to boot it into SAFE MODE. In SAFE MODE the phone doesn't load the 3rd party apps, so you can find out if it is an app causing it or something wrong with your phone. Here are the instructions.
WARNING: all the icons will be shuffled around when you will come out of the SAFE MODE.
1. Power Off
2. Press the power button to turn ON.
3. Wait for honor logo to vanish.
4. As soon as it vanishes, press and hold the volume down button.
5. It should boot up in Safe Mode. You should see SAFE MODE written at the bottom left corner.
The key is to press and hold the volume down button AFTER the honor logo vanishes.
To come out of SAFE MODE simply restart your phone.
Thanks a lot for your answer shah123 but I will have the same issue un safe mod. I have a galaxy Gear s3 and the other can hear me when I use my Watch... And other phones work perfectly un my car... It's a real problem for me
liko2127 said:
Thanks a lot for your answer shah123 but I will have the same issue un safe mod. I have a galaxy Gear s3 and the other can hear me when I use my Watch... And other phones work perfectly un my car... It's a real problem for me
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I have the same problem with 6X. It resumed mic service after update on 27 Nov 2018. But after working for 24 hours , the fault has now reappeared. Any solution?

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