Honor 6x Microphone Muted in Bluetooth phone call - Honor 6X Questions & Answers

I love my Honor 6x, except I have this problem:
When I am in my car and my car's bluetooth is connected, and a phone call comes in, the car's bluetooth speaker rings the bell, and when I pickup (using the button on my car), I can hear the other party, but they can't hear me.
The bluetooth volume is at max. The car's bluetooth mute is unmuted.
This happens in all my cars so it is not the car's problem.
When this happens, switching back to earpiece or phone's speaker doesn't make any difference. The other party continues to not hear me.
Is there any place in the phone where I can mute/unmute bluetooth?
No, the bluetooth mute on the phone application does not have mute on. The calls work fine as long as I am not on bluetooth.
I have been trying to boot into Safe Mode to see if any app is causing it, but so far I haven't had any luck. I have tried the volume down method to no avail. The Honor 6x does not give any options when pressing Restart or Power Off to choose to boot in Safe Mode in next cycle.
Any help will be appreciated.

I have the same issue without any solution for the moment. Anybody have an Idea ? Thanks

liko2127 said:
I have the same issue without any solution for the moment. Anybody have an Idea ? Thanks
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Click to collapse
Hi liko,
I was able to figure out my issue. It was an app.
I was able to boot it into SAFE MODE. In SAFE MODE the phone doesn't load the 3rd party apps, so you can find out if it is an app causing it or something wrong with your phone. Here are the instructions.
WARNING: all the icons will be shuffled around when you will come out of the SAFE MODE.
1. Power Off
2. Press the power button to turn ON.
3. Wait for honor logo to vanish.
4. As soon as it vanishes, press and hold the volume down button.
5. It should boot up in Safe Mode. You should see SAFE MODE written at the bottom left corner.
The key is to press and hold the volume down button AFTER the honor logo vanishes.
To come out of SAFE MODE simply restart your phone.

Thanks a lot for your answer shah123 but I will have the same issue un safe mod. I have a galaxy Gear s3 and the other can hear me when I use my Watch... And other phones work perfectly un my car... It's a real problem for me

liko2127 said:
Thanks a lot for your answer shah123 but I will have the same issue un safe mod. I have a galaxy Gear s3 and the other can hear me when I use my Watch... And other phones work perfectly un my car... It's a real problem for me
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I have the same problem with 6X. It resumed mic service after update on 27 Nov 2018. But after working for 24 hours , the fault has now reappeared. Any solution?

Related

Low Bluespoon volume.

hi,
i have recently purchased the chamelon headset for my tmobile mda2(himalaya). with the help of bluetooth tools for pocket pc i have been able to bond the 2 devices successfully and have achieved a fair working state between both devices. however there is one problem that cannot be avoided. it seems like the volume output on the headset is very low, its very difficult to hear anyone on the other end. the manual states that while in call you can turn up the volume until you hear a beep to indicate the volume is at its highest setting. despite numerous attempts at trying to get the volume higher i have not had any success. while in call i try to press either buttons and there is no change in volume. i have heard a beep a few times after 20-30 consecutive presses but i didnt notice much or if any change in volume. is there anyway to adjust the volume on the headset while not in a call? im not sure whether this may be a problem with the chameleon or perhaps a problems with the bluetooth in the microsoft OS?
Anyone else experience problems like this?
Maybe the Chameleon suffers from the same feature as my BTH-808 headset: When I use it in my right ear the volume-down button (on the side of the headset) is likely to press on my ear and thus . . . .minimizes the volume.
Work-around: use in left ear or ut in with care.
Same behaviour as you describe in changing volume. You have to press the volume-up button approx once every 1-2 seconds for the volume to go up one step.
Took me a week to find out what happened . . .
sigh. i wish it was that simple.
it seems like i have got the headset to its highest volume and it still sounds very weak. nextlink support tells me the volume on the bluespoon is generally very loud.
man... the BT on this machine is really a nightmare.
have you tried to put volume higher like I mentioned. When I press the volume-up to quick, It simply stays low, although I hear the 'volume-up beep'!!
Otherwise: Back for warranty I guess

Volume muted after connecting A2DP

Here's another odd little niggly thing I've found about my Touch Pro.
I normally have the volume at about 90% all the time. When I get in my truck and the phone automatically connects to my bluetooth stereo, the volume on the phone suddenly changes to mute. I then have to up the volume back to it's normal level.
The volume will stay put from then on, even after disconnecting and reconnecting the A2DP....
...except.....
...if I have to reboot the phone for some reason. After the reboot, the first time it connects to the bluetooth stereo it mutes again.
Any ideas why this is happening?
-=Zzedly=-
zzedly said:
Here's another odd little niggly thing I've found about my Touch Pro.
I normally have the volume at about 90% all the time. When I get in my truck and the phone automatically connects to my bluetooth stereo, the volume on the phone suddenly changes to mute. I then have to up the volume back to it's normal level.
The volume will stay put from then on, even after disconnecting and reconnecting the A2DP....
...except.....
...if I have to reboot the phone for some reason. After the reboot, the first time it connects to the bluetooth stereo it mutes again.
Any ideas why this is happening?
-=Zzedly=-
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Same problem with my elife e8

Low bluetooth volume

First off, I apologize if this has been covered elsewhere.
I have a Lexus CT200H and when I have the phone connected to the internal phone/audio I can hardly hear person on the other end of the line regardless of how high I have the volume turned up on the car or the phone.
Any ideas?
troutbeck27 said:
First off, I apologize if this has been covered elsewhere.
I have a Lexus CT200H and when I have the phone connected to the internal phone/audio I can hardly hear person on the other end of the line regardless of how high I have the volume turned up on the car or the phone.
Any ideas?
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Click to collapse
Similar issue with my 2012 Mazda 3. I can't change the in-call volume on my phone (Verizon Galaxy S3). So I have to turn the volume all the way up on the Mazda BT to (barely) hear the call.
I'm using the volume buttons, and on the phone screen it shows the BT volume icon and slider going all the way up, but the volume thru the Mazda is unchanged.
Same thing occurs with my wife's HTC Incredible 2. I adjust the BT in-call volume up and down, but there is no effect on the actual volume.
Both phones ARE able to adjust the BT in-call volume on a BlueAnt ST3 unit, so I know the phones are OK.
Surprisingly, for music streaming, I *am* able to adjust the music volume on the phone. But not the in-call volume.
So troutbeck27, when using the volume keys, do you see the BT icon next to the volume slider? Do you hear ANY difference between a low/high volume setting on your phone? And are you able to change your media streaming volume on your phone?
Anyone else have this issue with the in-call BT volume being non-adjustable?
Install the app called "Volume+" to boost the volume of the bluetooth device.
had the same issue and the work around is to turn off the headset button on the phone and turn it back on. That will fix the problem.
topaz330 said:
had the same issue and the work around is to turn off the headset button on the phone and turn it back on. That will fix the problem.
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I tried:
-turning off bluetooth (at the system level) and turning it back on
-turning off/on bluetooth during the call (i.e., switching from car BT to handset and back again)
Neither of those resulted in allowing volume adjustments...did I understand your suggestion correctly?
Thanks.
I'm having similar bluetooth volume issues, my head unit is the DEH-P9400BH.
Running Cyanogenmod10-nightly.
The phone will output to its speaker, or headphones just fine, but the moment I pair it to my car's had unit, and bluetooth takes over, the audio is much quieter. Specifically the bass signals don't appear to be passed from phone to car.
I've tried unpairing from the phone, from the car, deleting the profiles of the car from phone and phone from car. I've tried unpairing while bluetooth was in use playing music. Tried lowering the volume levels and raising them again (as that seemed to work once before).
I have a feeling that the phone's master volume setting is set lower when bluetooth connects, and I'm find a hard time finding that control, as the volume key controls the bluetooth volume settings while bluetooth is activated.
Any ideas?
Thanks for reading!
Edit: bluetooth audio has worked before without too many problems. This is a recent thing, maybe a week old.
TonyXL said:
I tried:
-turning off bluetooth (at the system level) and turning it back on
-turning off/on bluetooth during the call (i.e., switching from car BT to handset and back again)
Neither of those resulted in allowing volume adjustments...did I understand your suggestion correctly?
Thanks.
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Bluetooth volume changes by itself

Hi.
Scenario:
Phone connects to car Bluetooth.
I increase the Bluetooth volume level on the phone to 100% (I do this because some of the podcasts I listen to are quiet in places)
Next time I use the car the phones Bluetooth volume is reset (by the phone I presume) to abut 70%.
So again I have to increase the Bluetooth volume level to 100%.
What's all that about?
Is there a hidden setting somewhere - this wasn't the case with my Nexus 6p.
Cheers!!
kingoftonga said:
Hi.
Scenario:
Phone connects to car Bluetooth.
I increase the Bluetooth volume level on the phone to 100% (I do this because some of the podcasts I listen to are quiet in places)
Next time I use the car the phones Bluetooth volume is reset (by the phone I presume) to abut 70%.
So again I have to increase the Bluetooth volume level to 100%.
What's all that about?
Is there a hidden setting somewhere - this wasn't the case with my Nexus 6p.
Cheers!!
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Most phones do this so that the volume is not on full blast in case you are using headphones. I also get a warning on my screen when I go to up the volume again.
e8onbreak said:
Most phones do this so that the volume is not on full blast in case you are using headphones. I also get a warning on my screen when I go to up the volume again.
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Is there anyway to stop this. My phone only seems to do this after the last 2 updates. It's annoying. Have to turn sound back up on my phone to compensate, if I turn car up, it becomes way to loud when changing inputs back to radio or cd
deathschild said:
Is there anyway to stop this. My phone only seems to do this after the last 2 updates. It's annoying. Have to turn sound back up on my phone to compensate, if I turn car up, it becomes way to loud when changing inputs back to radio or cd
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I haven't found a way.

Phone keeps going in and out of call mode -Not on call!

Hi guys,
I noticed a week ago that while listening to a WhatsApp voice message I was unable to change the volume using the volume rocker.
I thought this very strange. Then while in the car listening to a podcast via Bluetooth I noticed the audio would stop, then maybe 5 minutes later start again by itself, then stop again (sometimes for ages) then start again.
I've now noticed that the audio was switching to in call volume ( active and green) during the times the audio stopped. As soon as it decided I wasn't on a call it would then default back to media volume and things would start playing again.
So my bloody phone thinks either a call is coming through or I'm on a call yet neither of these things are true.
Very very very frustrating!
Has anybody experienced this? What could this be and how can it be fixed?
Thanks
Bump
homerlovesbeer said:
Bump
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I am still not able to understand your issue clearly but could it be bad proximity sensor?
Thanks for replying.
My phone has "in call volume" active sometimes even though not on a call. When you press the volume rocker on the side it is active (highlighted in blue) when it shouldn't be.
When active it cuts out all other media.
Then sometimes it's normal where in call volume not showing (not active) when you press the volume rocker so I can play media, (media volume shows active when pressing volume rocker) just the way it should be.
It's totally random.
I'd that clearer?
Thanks!
homerlovesbeer said:
Thanks for replying.
My phone has "in call volume" active sometimes even though not on a call. When you press the volume rocker on the side it is active (highlighted in blue) when it shouldn't be.
When active it cuts out all other media.
Then sometimes it's normal where in call volume not showing (not active) when you press the volume rocker so I can play media, (media volume shows active when pressing volume rocker) just the way it should be.
It's totally random.
I'd that clearer?
Thanks!
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Do you have smart connect installed? In past I have experience something similar while using smart connect.
Like sometime it acts as if headphone is connected when it's not and you don't hear anything when you play media.
I haven't, and I don't know what smart connect is but my issue isn't it thinking headphone connected, it thinks it's on a phone call

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