No mobile data connection - Moto G7 Power Questions & Answers

Hi All,
my Moto g7 power is unlocked and has LOS18 (lineage-18.1-20210814-nightly-ocean) installed.
I am seeing the following behavior for some time now:
The mobile data connection of my phone works fine and the LOS-Toolbar is also showing the correct icon for the available data connection.
When turning the mobile data connection off and after some time back on again the mobile data connection works and is available.
(The mobile access to the internet is actually available and most apps are working fine)
But the toolbar-icon is still showing the little "x" which would mean that no data connection is available, or at least the OS somehow thinks that no connection is available.
Additionally some apps are not working properly since they rely on the OS info if a data/internet connection is available or not.
So these apps simply say "no internet connection", and don't work.
I can just fix this problem by doing a restart of the phone.
Maybe somethings going wrong with the captive-portal check of LOS or sth similar, I don't know.
Is anyone else maybe experiencing this issue?
Would be great to get some help here.
Thanks in advance!
Cheers
​

PietZeHut said:
Hi All,
my Moto g7 power is unlocked and has LOS18 (lineage-18.1-20210814-nightly-ocean) installed.
I am seeing the following behavior for some time now:
The mobile data connection of my phone works fine and the LOS-Toolbar is also showing the correct icon for the available data connection.
When turning the mobile data connection off and after some time back on again the mobile data connection works and is available.
(The mobile access to the internet is actually available and most apps are working fine)
But the toolbar-icon is still showing the little "x" which would mean that no data connection is available, or at least the OS somehow thinks that no connection is available.
Additionally some apps are not working properly since they rely on the OS info if a data/internet connection is available or not.
So these apps simply say "no internet connection", and don't work.
I can just fix this problem by doing a restart of the phone.
Maybe somethings going wrong with the captive-portal check of LOS or sth similar, I don't know.
Is anyone else maybe experiencing this issue?
Would be great to get some help here.
Thanks in advance!
Cheers
​
Click to expand...
Click to collapse
I got the same problem it sounds like

When i get the x meaning no service i turn off my mobile radio power then back on and it works again

Related

[Q] Trouble Installing Apps from Marketplace

Hi, I wonder if anyone's been this same problem:
Whenever I try to install apps that have a file size that's more than 14mb I would always get the error message: We cannot connect to Marketplace right now. Check your data connections or try again later.
I'm using WiFi so I know that I'm connected to the internet. I managed to find a solution (but only for paid apps). I noticed that I always have to download the trial version of the app for it to finish installing and downloading then buy it afterwards. (I noticed this when I bought a new Windows Phone and had to redownload my past purchases.)
Unfortunately, this cannot be done for free apps. I checked answers.microsoft and the only reply I got was to check and recheck my connection. If anybody has any ideas or solutions, that would be super.
My handset is the Nokia Lumia 800. And the OS version is 7.10.8773.98 while the firmware version is 1750.0805.8773.12220
Try turning off your data connection by going into Cellular settings and then just have WIFI enabled and try again! Sometimes, even if WIFI is enabled, your phone might try and use the data connection.
I rarely turn my data connection on, but all the same, I turned it on then turned it back off again. I also have data connection turned off by default. It would seem I'm the only one with this problem...I sure hope it has nothing to do with the phone itself...

[Q] [WeirdBug][FalconPro] Images not loading when connected to wifi network alone

When I connect my mobile to the home wifi network, the images in the Falcon Pro app are not loading. Instead, it shows just a "X" in that place and when I tap on it, it just gives me a popup that only says "Error". Also the problem is app specific and the problem is also network specific.
I can see all the other images loading properly in other apps like Facebook (but I haven't exhausted the possibility of other apps being a victim of this silly thing). Also, I can see that the images load properly when I go to Falcon Pro through my phone's 3G network.
I posted this problem on the Falcon Pro thread but that thread is likely to be dead.
Is there any solution for this? Restarting the phone and uninstalling and re-installing the app didn't work either.
UPDATE
The app works perfectly if I use a VPN to connect through my wifi. Also, this is the case with Carbon for Android too. Works only on 3G and the VPN. Something is terribly wrong with my internet connection.

Mobile network internet access stopped working

Yesterday was like any other day, I took the bus to work and enabled mobile hotspot on my Oneplus 6 so I could do some work. On my way home in the afternoon, I did the same thing. This time however, I had exclemation marks on the mobile network symbol in the statusbar. Tried enabling hotspot anyway but there was network. Rebooted the phone but still the same issue. Oh well, I thought it was just my carrier then. When I came home to my wifi, I checked my carriers status information on their websites and there was no disturbances. Then I restored a backup which failed and I had to reflash the phone entirely with the latest pie zip. Today, I still don't have any network on my sims. I use two sims but they are using the same carrier. I also asked around my friends which has the same carrier and they have network...
I would understand if something might have happened when I reflashed the phone last night but that does not explain the sudden malfunction of the network on my bus ride home, the phone had worked flawlessly for a whole week.
This thread seem to be about the same thing and I tried the solutions regarding clearing caches and settings but it did not work:
https://forums.oneplus.com/threads/...ot-working-but-network-bars-are-there.844978/
Could it be something with the IMEI number? But it doesn't explain why it stopped working out of the blue. I can see both my IMEI numbers in the settings and I have also tried install Magisk 17.2 beta as suggested by another user. I think I still have a backup of the modem on my pc. However this is from when the network still worked and then suddenly stopped working.
TLDR: I have full reception, Calls and SMS work, there is just no Internet connection.
Just to be sure, datasave is turned off?
whizeguy said:
Just to be sure, datasave is turned off?
Click to expand...
Click to collapse
Yep, that is off. I have also reset my APN setting and double checked them with my provider, it didn't help.
No hotspot
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.
ShuraEx said:
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.
Click to expand...
Click to collapse
Although the problem I decribed in this thread isn't the hotspot problem, it was caused by my carrier. But I also have issues with hotspot, my laptop has trouble finding the wifi from the phone.

Strange mobile data problems

Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Not sure how related it is, but I was having problem with my vpn. When I got off wifi it would not automatically connect and apps wouldn't have data, there were some other symptoms that I don't remember now. Anyway going to developer settings and turning on mobile data always active fixed the problem for me, might be worth a shot.
Same here
C3C076 said:
Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Click to expand...
Click to collapse
Yeap, I use nordvpn, ones I leave my house using wifi and vpn, I loose data when switching to lte.
I don't have this problem with my op6.
Thanks for your input. So it looks like it would maybe be worth it posting about this issue in the OnePlus support forum.
I just noticed default 4G network mode is not the one I used to have on all my previous devices. (See attached picture). I'll try to switch to LTE Global and will be checking whether it changes anything.

Question Strange network behaviour

Hi guys,
I have a very strange behaviour of my P7P.
When I activate the flight mode, the displays shows the corresponding logos. But I still have internet connection via mobile network.
When activating Wi-Fi, the connection switches to Wi-Fi.
The phone is not rooted but I installed Tasker and toggled flight mode dependent on the location an also did this with Wi-Fi- Therefore, I installed Tasker settings (old version as proposed by Tasker developer to be able to switch Wi-Fi).
Additionally, I installed aodNotify. The rest of the apps is pretty much normal (banking, wallet, some games, nothing specific to mention).
For some time, restarting the phone led to a not connecting mobile connection but this is working now.
I already reset the network settings without any benefit.
Is there anyone with a similar experience or hint how to solve that strange issue?
Best regards,
Matthias
One thing to add: When restarting the phone in the state of flight mode being enabled, I can't get any mobile network connection afterwards no matter what I try.
Only by starting the phone again, it will be possible to connect again.
Just tried what you wrote here, and I can't reproduce your issue, are you sure you have internet connection, or is the phone showing cached info?
Sounds like you need to factory reset the phone, and or ensure you are running the latest firmware.
I also thought about cached info but ensured it was not. I received (new) mails, messenger messages from WhatsApp and Threema and other stuff.
By checking the IP, I saw that the mobile connection was the problem. The Wi-Fi was disconnected.
Ich flashed to the BETA program, that didn't solve the issue.
So I factory resetted yesterday and everything is fine now.
I can only imagine that my old Tasker settings somehow mixed things up and caused that behaviour. But I was not able to find out what it was exactly.

Categories

Resources