Mobile network internet access stopped working - OnePlus 6 Questions & Answers

Yesterday was like any other day, I took the bus to work and enabled mobile hotspot on my Oneplus 6 so I could do some work. On my way home in the afternoon, I did the same thing. This time however, I had exclemation marks on the mobile network symbol in the statusbar. Tried enabling hotspot anyway but there was network. Rebooted the phone but still the same issue. Oh well, I thought it was just my carrier then. When I came home to my wifi, I checked my carriers status information on their websites and there was no disturbances. Then I restored a backup which failed and I had to reflash the phone entirely with the latest pie zip. Today, I still don't have any network on my sims. I use two sims but they are using the same carrier. I also asked around my friends which has the same carrier and they have network...
I would understand if something might have happened when I reflashed the phone last night but that does not explain the sudden malfunction of the network on my bus ride home, the phone had worked flawlessly for a whole week.
This thread seem to be about the same thing and I tried the solutions regarding clearing caches and settings but it did not work:
https://forums.oneplus.com/threads/...ot-working-but-network-bars-are-there.844978/
Could it be something with the IMEI number? But it doesn't explain why it stopped working out of the blue. I can see both my IMEI numbers in the settings and I have also tried install Magisk 17.2 beta as suggested by another user. I think I still have a backup of the modem on my pc. However this is from when the network still worked and then suddenly stopped working.
TLDR: I have full reception, Calls and SMS work, there is just no Internet connection.

Just to be sure, datasave is turned off?

whizeguy said:
Just to be sure, datasave is turned off?
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Yep, that is off. I have also reset my APN setting and double checked them with my provider, it didn't help.

No hotspot
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.

ShuraEx said:
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.
Click to expand...
Click to collapse
Although the problem I decribed in this thread isn't the hotspot problem, it was caused by my carrier. But I also have issues with hotspot, my laptop has trouble finding the wifi from the phone.

Related

no internet on rogers

my internet just stopped working yesterday. i tried resetting the phone to defaults but no luck.
anyone else using rogers have an issue?
i tried my sim card in my dad's phone (some sorta new Nokia phone) and i get internet.
ok i fixed it somehow. i connected 2 Cora's wifi and i got internet. i disconnected and then tried connecting to rogers edge network and now it works..
Same thing is happening to me. There's no wifi around the area but once there is I hope your solution works.
Went to connection settings and allowed the wizard to reset the settings and now it works....
I still get the problem.
Is rogers doing something to their internet? It used to work flawlessly and now it's intermittent. I connect to Edge but if I try to update the weather, it times out and I can't see any webpages using opera. But other times it works normally.
I think Rogers must be up to something or maybe an over load on the network?
Resetting the settings did not work for me. The internet just seems to work when it wants to.
Yea it seems to be intermittent for me also, especially for the weather tab.
Opera is pretty much hit and miss too.

Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.
Thanks for the reply, just tried that solution but still no luck.
I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.
So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.
The issue with the wifi returned unfortunately.
Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.
Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.
wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.
Is custom ROM or kernel will fix it??
For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.
Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.
I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

OPO connects to WiFi, but no internet?

Hi all, thanks in advance for your help and comments.
I am running the latest cyanogen mod 13.0 snapshot. I just flashed it maybe 5 days ago and things seemed to be working just great. Today, I came home and when my phone connected to my WiFi network it said "Connected, No Internet." I tried connecting to another WiFi network that I have used, and got the same message. I know that the internet does work on the network because this laptop works, and other android devices I have are working too. I've tried disconnecting, reconnecting, rebooting, changing some settings. So far nothing has worked. Additionally, when I switch to LTE, it works sometimes, but stalls out quite a bit. Earlier today I was using LTE throughout the day with no problems. I'm pretty perplexed by this problem. Does anyone have any ideas what might be wrong? Thanks.
Did you clean flashed cm13 snapshot?
It could be an issue with the Wi-Fi channel frequencies; Try this fix, from Advanced WiFi settings make sure you have "Auto" selected under "Wi-Fi frequency band". Also, try creating a hotspot from your Laptop using your connection and see if the issue still persists. (For creating a hotspot you may use applications such as mhotspot etc.
Hope this helps.
Yeah it was a clean flash.
Thanks for the suggestions. I did switch between the 2 GHz, 5 GHz, and Auto options under the band settings. Never made a difference. I ended up clean flashing PA last night because I was getting so frustrated. WiFi works again, but the PA rom doesn't really have a lot of customization options. I'll have to try something else tonight I guess.
The weird thing about the WiFi issue was that it worked just fine for probably 4 days on the CM snapshot. I honestly don't know what could have changed. I didn't make any big changes to the ROM or anything.
Hmmm...i have the same problem about a week ago but i found out it got nothing to do with the rom but got a thing to do with the theme i used...it seems like the theme i use before doesn't work properly which prevent my wifi to work....i switched my theme and suddenly the wifi is working again....i'm not sure if this can help you but if you do use 3rd parties themes then i suggest you switched to default theme and try your wifi connection...

Unable to activate Wifi calling on rooted carrier unlocked Pixel 2 on Verizon Network

Hello,
I have a carrier unlocked Pixel 2 walleye that is rooted (magisk, no custom recovery) and on Verizon
android version 8.1.0
build #OPM1.171019.021
when I try to activate wifi calling, i get the spinning circle for a long time, and then it finally says "unable to activate wi-fi calling. please try again later"
I have HD voice activated on my verizon wireless account.
I tried the VoEnabler module in Magisk
Wifi calling is turned on in the phone info screen (*#*#4636#*#*)
The only thing i guess i haven't tried is installing a Verizon ROM instead of the stock Google ROM.
Before I went that route, I wanted to check here and see if anyone else was able to get it to work for them.
Thanks in advance.
ok so i had this issue twice on the same phone and i am rooted as well. i think the only way to get it to work is to disable root, activate wifi calling, then reactivate root.
I have enabled this feature while rooted on 2 different PIxel 2's.
This sounds silly but turn off wifi and try to activate it. I've been unable to input my address during the activation process multiple times unless I am on cellular.
thanks for the suggestions everyone. with wifi turned off, it still won't work. I'll try the unroot path next time there is a new system update. It's not a critical need at the moment, but it is rather annoying that i can't activate it.
Schedonnardus said:
thanks for the suggestions everyone. with wifi turned off, it still won't work. I'll try the unroot path next time there is a new system update. It's not a critical need at the moment, but it is rather annoying that i can't activate it.
Click to expand...
Click to collapse
I don't think your problem is related to root unless it's a Magisk module of some kind that's the problem. I'm on Verizon, rooted with Magisk. I haven't had wireless calling turned on but after seeing your post I thought I'd check and see if it works on mine. It connected without any problems for me.
Did you ever figure this out?
Schedonnardus said:
thanks for the suggestions everyone. with wifi turned off, it still won't work. I'll try the unroot path next time there is a new system update. It's not a critical need at the moment, but it is rather annoying that i can't activate it.
Click to expand...
Click to collapse
I'm having a similar issue, except that I can enable wifi calling but always get the "Turn off airplane mode or connect to a wireless network" message when attempting to place a wifi call. Everything with regard to wifi calling is set up correctly. I thought I had this narrowed down to Oreo version and patch level, but I honestly can't come up with a repeatable scenario that breaks it. About all I can say for sure is it seems like when I flash back to bone stock, OPM1.171019.021, wifi calling works as expected. However, it seems to break after a while, even without applying any updates. My gut says it's related to root, but I've also seen it work with root. I also have a suspicion it has something to do with the type of authentication on the wifi network, as the first time I ever saw wifi calling work was when I connected to an open SSID. The problem is, right after that, it worked fine on a WPA2 network on which it never worked before. This is on Verizon with a Pixel 2 from the Google Store. I have a hard time believing it's a Verizon issue, though. It's more like the phone does a check for wifi connectivity and returns "false" for some reason.
*** I should add all my testing has been done by turning on airplane mode (thus disabling LTE/3G) and then enabling wifi. My office at work has horrendous cell coverage, but I haven't gotten it down to zero bars without airplane mode to see if it works then.

Issues with Verizon V50

Folks,
I have been having some very annoying issues with my LG V50 and was wondering if anyone else has.
I have been having issues getting Hot Spot to work. It has only worked for a very brief time since I got the phone. It is working now though. I get an error about Tethering Functionality not working right now and to try again later.
I called Verizon and 1st level was unable to diagnose it and they opened a ticket. This was 4 days ago and Verizon has not contacted me.
I also had another issue which I've now discovered is related to my Hot Spot issue. So, I use an app called TuneIn Radio Pro. That app keeps thinking that I don't have network connectivity. (On cellular....on wifi it works). I've since discovered that when my Hot Spot works, that app works. When hot spot doesn't work that app also doesn't. I run speedtests and it connects. I seemingly have internet connectivity but interestingly I also cannot access tunein's web page from Chrome. But I can get to other sites. Seemed like a DNS issue but since it is working now, (and I have time) I can't test it.
Again, right now, Hot Spot is working. It has only worked for the last 4 hours and part of one other day since I got the phone 6 days ago.
Another issue (which I am hoping is a setting)....Voice input does not work when connected to bluetooth. So "OK Google" or voice input (Google) via the keyboard does not work.
Any thoughts?
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
troysbama1 said:
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
Click to expand...
Click to collapse
So this issue has still been going on. My hotspot will work for a day or two and then it goes back to this error condition. But now I have been going on 4+ straight days where it hasn't been working. So, I have stumbled across a situation where I can get hotspot to work.
I have OpenVPN app on my phone. If I open a VPN session (I have 2 connections to my home routers), I can then get the hotspot to start. Interestingly, hotspot traffic is not going over the VPN. I can even turn off the VPN and the hotspot stays on. But I cannot restart it unless I turn on the VPN.
This issue isn't being caused by any software on my phone. As when I first got the phone and this issue came up, I performed a factory reset and when the phone started up for the 1st time, I immediately tried the hotspot and I got the error.
I also called Verizon today to find out what was going on with my ticket from 2 weeks ago. It was escalated and then closed by the network team with no explanation. Sigh....So they re-opened it. The tech on the phone also called LG while working with me and LG told her that they've seen this issue, but no additional info.
Has anyone with a Verizon V50 been able to consistently use the Hotspot without issues? I am having so many problems with this phone that I am ready to throw it out the window. In addition to the issues I stated earlier, I also found this morning that I was not able to get to eBay (In addition to TuneIn.com). I had to switch to wi-fi and then eBay loaded just fine. Since then, eBay seems to work. IMO, this is a network problem
Over the last 2 weeks, my Hotspot worked from Friday to mid day Sunday. (maybe coincidence) And therefore tunein.com worked. Other than that, I get the error.
Verizon had been completely worthless. They closed my first trouble ticket. My second ticket has been open for 3 weeks without progress. I called today and they put me on with Level 2. I had to run to a meeting after a while, the Level 2 person said no problem tell me when to call you back. I told him 2 hours and he said no problem.....and no call.
I am just curious if others are using Hotspot successfully.
Thanks,
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
troysbama1 said:
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
Click to expand...
Click to collapse
THANKS!!! Exactly the message I've been getting.
Verizon has not been helpful until now. They've pretty much ignored me and closed my tickets.
Hopefully I get further along. I got a better tech support person this time. He escalated it to the network engineering team. This is a network problem as if I start a VPN session (using OpenVPN Connect), I am able to launch the hotspot.
The hotspot is a symptom, not the cause. I am just curious if you have the same exact problem as me, when you are not able to launch the hotspot, bring up a browser and try to go to tunein.com (through Verizon's network, not over wi-fi). Mine won't work. When the hotspot is working, I am able to get to tunein.com
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
troysbama1 said:
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
Click to expand...
Click to collapse
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
dinotheo said:
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
Click to expand...
Click to collapse
Thanks for the heads up. I did notice the same update this morning and so far so good.
troysbama1 said:
Thanks for the heads up. I did notice the same update this morning and so far so good.
Click to expand...
Click to collapse
While I am now able to launch the Hotspot, that feature is not very reliable. It stays up and "running" but my laptop will stop working after some period. Usually I get about 5-20 minutes of usage. If I disconnect my laptop and re-connect, it starts to work. (But a pain as I VPN in to work and I have to start that all over)
This phone has been a an exercise in frustration.

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