Nexus 5 Wifi Issue - Nexus 5 Q&A, Help & Troubleshooting

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.

Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.

Thanks for the reply, just tried that solution but still no luck.

I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.

So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.

The issue with the wifi returned unfortunately.

Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.

Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.

wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.

I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.

Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.

Is custom ROM or kernel will fix it??

For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.

Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.

I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

Related

38R Wi-fi connection issue

Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
jkentj said:
Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
Click to expand...
Click to collapse
I've had this issue on CM, except it'd work when I manually connected back to the wifi - I believe it's an issue when the phone goes to sleep it's failing to resume wifi connections.
The only thing I could suggest is try downgrading back down, or doing a clean re-install, and reporting this issue on CM's jira, so they can fix it.
https://jira.cyanogenmod.org/
I'm on OMNI now, so I can't really help you out, but do try unticking that 'wifi optimization' option, or perhaps using a tasker profile to turn off and on wifi whenever the screen display turns off and on respectively (at the trade off of loosing connection, so you won't be able to download stuff while the phone's off).
i have the same problem..

[Q] Wi-Fi connectivity issues

Hey guys,
I'm having some issues with my Wi-Fi connectivity on my N5 and it's freaking me out! :crying:
When I'm trying to connect to my home network, the Wi-Fi icon is getting orange after some random time.
Some times it gets back to white, some times it's not.
I know its a known issue but nothing seems to fix it.
I tried everything - reboot my phone, reboot my router, reboot into safe mode, forget the network and connect again, toggle into airplane mode and back, change Wi-Fi settings to connect only to 2.4 GHz, avoid poor connections, update my router firmware.
NOTHING worked!
The only thing I haven't tried yet is factory reset but I read some people saying it didn't help them either.
Only turning Wi-Fi off and than on again makes it "white" again for some other random time.
I'm running stock everything on a rooted device with Android 4.4.4 build KTU84P.
My Wi-Fi is working great with other devices in the network including a Nexus 7 2012 and some laptops.
And it seems that my Nexus 5 is connecting fine to other Wi-Fi networks.
It worked fine in the past and I think it all went wrong when I replaced my Modem.
Any ideas what else can I try?
Do you think maybe the Lollipop update will fix this annoying issue?
Thanks!
Forgot to mention (I guess it is obvious) - I can't connect to any website or run any network connected app when I'm "orange" (I know it means I'm not connected to google services).
Tried also to change my Wi-Fi channel. still not working.
Doesn't anyone have an idea what is wrong here?
This is really frustrating ... :crying:
Well, I'm kind of talking to myself here, but in case someone else is facing this annoying issue, here is what fixed it for me eventually:
Configure a static IP to my phone in the router configurations ! :victory:
Before that, I also tried to disable Wi-Fi optimization in the phone Wi-Fi settings, buy it didn't seem to help.

WiFi Connection Failure

Hi.
I only have one wifi network around atm. My N5 was working fine with it, and yesterday it started disconnecting from it.
Right now, when I try to connect, it connects for 3 or 4 seconds (it gets an IP address and actually connects to the Internet) before jumping back to data connection. When entering the Wireless menu on my phone it says "WiFi Connection Failure".
I thought I might have tweaked something I shouldn't (since also yesterday I installed Franco kernel and App Ops), so I went back to stock (using the Nexus Toolkit) and in the process I updated to the newest 5.1 release (I had LMY47D version and upgraded to LMY47I).
It didn't help. I also tried changing the router channel and security type to no avail.
Of course, I also tried to turn airplane mode on/off and forgetting network. And I just downgraded to LMY47D to see if that was the problem. But it didn't fix it.
I'm attaching the logcat. I hope I did it properly.
Any suggestions? Thanks!
UPDATE: I noticed it works in Safe Mode. I'll try to find which app is causing it.
I'm having exactly the same problem.
Updated to 5.1, after a run with Nike+ and Runkeeper, with GPS and Cellular Data on, battery drained and phone switched off. After a recharge, this problem emerged, different ROMs, different stock versions, different kernels. Nothing seems to make wi-fi work again.

Nexus 5 WiFi Crashing Phone

Hi all. I have a weird issue that after Googling it doesn't seem anyone else has had.
The issue started earlier today, in the morning. I was using my phone on the WiFi and it was working phone, then my phone crashed, restarted itself.
I noticed it wasn't connected to the WiFi, went to the WiFi settings and where it usually says the list of networks it said "Turning on WiFi" and the slider at the top was greyed out so I couldn't turn it off.
I tried airplane mode and that didn't help. But the phone was working fine on my mobile data so restarted.
Now the weirder part starts. I basically have an issue where, if I turn on the WiFi, my phone crashes, or doesn't act like it's turning the WiFi on.
Even going Settings and then pressing on the WiFi option freezes the phone.
The problem started when I was still using 4.4.4 however since the problem developed I've used my mobile data to download the updates and now have 5.1.1 I think.
The problem persists even after updating to the most recent version and doing a factory restore. The phone is currently completely stock with nothing downloaded on to it. All I did is go through the first time setup for the device.
The WiFi currently is off, and the phone is working however it won't connect to my data, it has the signal bars and then an ! instead of a 4G icon.
If I try to turn the WiFi on it crashes the phone.
The phone is still under warranty so I plan on contacting LG on Monday however it's currently 3:34 AM on a Sunday so I have a day until I can call them and was hoping for a solution in that time.
Thanks in advance. I have the phone to hand so anything you want me to test I'm able to.
There is some information I didn't type as I don't know what is important was trying to avoid a wall of text so if you have any more questions I'll answer I best I can.
Thanks for reading, I hope you can help!

Wifi connection troubles after update to 6.0

I'm not sure if this is a Nexus 5 problem or a 6.0 Marshmallow problem but the problem occurred after the update to 6.0 on both Nexus 5s for me and my wife.
There seems to be some bug with my phone while it is asleep (screen is off but phone is on). When it is in this mode, it will not stay connected to wifi. For example, when I enter an area that has wifi, my phone will not connect. It will only connect when I wake the phone. And this isn't just a matter of the phone taking a while to connect. It NEVER connects. Before the update, my phone used to make a connection with my home router before I even walked inside. Now, I can be inside for hours and the phone never connects, until I wake it up. As soon as I wake the phone, the phone makes the connection with no problem. After a few minutes of the phone being asleep, I will wake the phone and the wifi connection will be gone. Now that it is awake again, it connects again with no problem.
I have tried forgetting the network and creating a new one, I have tried different routers, I have tried wiping the cache partition. I haven't tried a full factory reset, and I'd prefer not to, but I guess I will if I have to.
Just thought I would check here first and see if anyone had other thoughts.
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
Thanks for the reply. Yes, that is what I thought at first also. I meant to say in my original post that my wifi settings are set to "Always On" during sleep. I've tried toggling that between the settings but still have the trouble.
Sorry, my Nex 5 has not this issue on Android 6 build MRA58K.
Alessandro
Yup, have the same issue. When the phone goes to sleep, it seems to disconnects from the wifi and never connects after I wake the phone. When I go into the wifi settings, I see "WIFI Connection Failure". I have to reconnect manually. Like the OP, have it set to always on as well. I also know it's not a router issue because I've tried this on four different routers (two linksys, one Dlink, one TPLink) All same results.
Wonder if this is a phone issue?
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
GaryP2 said:
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
Click to expand...
Click to collapse
Thanks for the update Gary. The comment #6 describes my situation exactly. In doing some troubleshooting of my own, I find the disconnection trouble to happen less while on a 5Ghz network vs 2.5. I still have the trouble of it not connecting initially when I come into range, but I find that it is able to hold the connection while asleep.
I am also experiencing this on my Nexus 5 and also found and starred the thread above.
I just listened to 20min of streaming with Spotify to then realize that it had gone into Doze and used the mobile data!
This is more than annoying...
Maybe by disabling Doze for some specific connectivity-related system app? Anyone tried that?
Yes, I moved virtually all of the services type of apps (the ones with the green generic Android icon) to the battery not optimized list. It didn't make any difference for me.
In some ways it seems like it might be a Doze problem, and in other ways it doesn't. Doze shouldn't be affecting anything when the phone is in my pocket and I walk in the house to my WiFi. It also shouldn't be affecting anything when the phone is being charged, which is when I see frequent WiFi disconnects.
It will be real disappointing if this isn't fixed with 6.0.1.
This is still an issue with 6.0.1. Nexus 5 (2013) 6.0.1 MMB29K updated through OTA ZIP pushed with ADB.
Things work properly for a while right after a reboot and then WiFi never connects until the screen is turned on.
Google Connectivity Services C.1.6.7 (2466695) update didn’t make a difference either.
Same problem as the thread starter. HTC A9 anroid 6.0. (newest available OS)
Same problem here with a Nexus 5 .
Please star the problem if you have it.
https://code.google.com/p/android/issues/detail?id=170078
Has anyone tested with a non-stock kernel ?
I'm asking because the problem seems +/- resolved on CM13 (non caf).
No counting CM13, do you know of a more stable rom with the problem resolved?
Does anyone here have Wemo devices? I am reading that wemos, and possibly other devices that emit their own wireless network, may cause problems. I have several of these devices around the house, and wonder if that might be contributing. However, that only would solve the dropped connection bug I have, not the failing to connect while asleep but I have.
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
frontomix said:
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
Click to expand...
Click to collapse
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
whitenack said:
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
Click to expand...
Click to collapse
Welp, that didn't work. Still have the error after not optimizing System UI in addition to Google Play Services.
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Miguun said:
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Click to expand...
Click to collapse
Miguun, has the error returned, or still fixed? I just got the May update, so fingers crossed that fixes it. Otherwise, I guess I'll try your fix. I don't look forward to entering the wifi network information again.
Yup, it is still working !!

Categories

Resources