Question phone durability - ASUS ROG Phone 5 / 5s

Hello colleagues on YouTube, you can watch videos that this phone bends easily and your copies have a similar tendency to bend?

Some idiot (or their sponsor) spends the $1000 making those videos so you don't see how far the device will bend on your own. That is, honestly, a stupid thing to do with any device you actually intend to use if you aren't paid per click to record it.

The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?

Anubarak16 said:
The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?
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Click to collapse
The body is made of Gorilla Glass 3. Realistically, this is the last phone they need to run scratch tests on because it was included on nearly every phone from 2013. That is roughly 7 years of testing already available.
TL;DR buy a $10 case.

That's right, no one normal will play bending the phone But what if I have a phone in the back pocket of my pants and I will sit on it, it will happen or not a few times I have sat on my s20 ultra it only cracks the protective glass but the phone did not bend or crash

Seems like the obvious advice is to avoid sitting on your phone. Bend test videos aren't going to account for all the variables involved in neglect and every story is going to be a bit different.

Related

Glass-Touchscreen phones useless for EDC?

On every page of this forum you have at least 1 post about a cracked screen of an Iphone/HTC and all those glass touchscreen devices.
It is my observation that these phones aren't made to be carried in a pocket and used every day, they are more like laptops that must sit in a well protected bag, that is also inside a bigger bag, that is in the back of the truck.
Ebay is full of replacement parts for all various phones because this is a well known problem.
The screen cracking, statistically, is just a matter of WHEN, not if.
It's going to drop sometime.
I have come to this observation after researching the purchase of a new HTC HD2 which is absolutely amazing in it's features and looks, but I am not going to spend any money on something that is going to break when I drop it.
So what do you think ? Do you agree with the above ?
Does anyone here have a glass-phone for over 2 years without it snapping ? (2g/3g iphoners ? )
How is the HTC HD2 in resisting drops , how many times have you dropped yours ?
I have to disagree with the statement. A glass touchscreen phone is made like any other phone, to have in your pocket. The touchscreen is just sencetive, if you are somebody who doesn't watch after your phone. Then it might happen, but if you are carefull with your stuff then the chance is like 5%. You might be unlucky once, if you don't watch out and hit a corner of a table ... but you know "**** happens".
I've got a HD2 myself and the screen is still fine. Ive got it since November 2009 (the first release) and when I bought it i had a insurence on the phone. You know just in case it might happen, you never know when you first get a phone and you have to get used to it. But now after 8 months i canceled the insurence for the phone (yearly contract).
I've dropped the HD2 a couple times, 2 times in pouche, or whatever it's called (that's been delivered with the HD2). And a few tiem on a carpet, from 1 meter. It was fine. Also i hit a corner of a table once (pretty hard), but i was lucky i guess. It didn't break. So you just have to be unlucky for one time to break it. But that's with all the phones. If you buy one of 100$ with a hardware keyboard, then it might break aswell .. you never know.
I'll gladly trade the chance that it might crack from a drop for the scratch resistance. I could never apply screen protectors well.....
Why, is the HD2 especially scratch resistant ?
How come ? It is an actual feature in the HD2?
Silencer23 said:
Why, is the HD2 especially scratch resistant ?
How come ? It is an actual feature in the HD2?
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The glass used in the HD2 is treated to make it even harder, and therefore much more resistant to scratches. I believe it's hardened with a carbon-based substance (tho I could be wrong on that one), but either way it's harder than most materials you're likely to come across in normal daily use. It's not impossible to scratch it, just very difficult
how about the HTC desire? is it resistant too?

Replacing a glass phone back -- can I use an oven?

So I've had an Xperia Z3 Compact for some time now. Not long after I got it I managed to break the original back (sheer absolute carelessness.) I've since had a long line of third party backs. Unfortunately, my biggest problem is that even the ones claiming to be tempered extra strong glass still seem to break 100x more easily than the screen (still doesn't have even so much as a scratch.) Obviously no one here can do anything about that. (Though someday I'd like to figure out if I can come up with some sort of plastic solution. Then I could even use a more permanent and better sealing glue than official screen/back replacement glue because presumably it wouldn't break and have to be replaced every so often.) One problem I am having that maybe can be addressed here is that they keep coming loose.
I believe I'm doing it right. First I shut down the phone first (since there's so much heat involved I want to stress it as little as possible in the process.) Next I put the back with the glue up and use a heat gun on the low setting for quite a while on it to get the glue as malleable as possible. Then I line it up and put it in quickly and apply a fair bit of weight (I'm afraid to put too much and break something in the process, but I've tried to give it a fair bit of weight) and leave it for hours (actually, typically I just leave it overnight.) Half the time it works great for a fair little while and half the time it only lasts a short while, but always I find the back coming loose eventually. (I do not bend or pry at my phone a lot or anything like that.) I would add here that while I keep my phone in my pocket all the time, I keep it in a case I've modified to help protect it where I even put a metal plate on one side to help keep it pretty flat (the last thing in the world I want is any damage to my screen, so yeah, I go a bit above and beyond...) This should keep it from flexing very much in that pocket and it should remain fairly flat as far as I know more or less all of the time.
One thing I've been wondering: it's very difficult to keep the whole thing heated thoroughly. Also, it's easy to overheat one area (while underheating another for example) as I managed to warp the material over the camera lens (next time I'll pop that out first and put that back in only just before putting the back on.) So I had a bit of a thought: why not use an oven? This could warm it much more evenly potentially, getting the heat in deeper and more consistently than I can do with a heat gun. Well, presumably it must work because why wouldn't it? But it does beg a few questions. Most importantly, what temperature would I even use? For an oven it would obviously be something relatively low. For example, might it be something about like ~100C/~200F? More? Less? I honestly don't know and this is my main question here. Would a toaster oven be too focused (eg with the heating elements too close to the glass)? Because it would really be best if I could use it instead of a full sized one. Has anyone ever done this before? I only ever found people using heat guns in googling around. But something isn't going right and I have to assume it's the consistency because nothing else even makes sense.
PS. Has anyone ever 3D printed a back or anything? If I ever do try to go plastic I'll probably have to cut something the hardest possible way with very little precision which is no small part of why I keep putting off even trying it. This thing will never be back to the full waterproof rating it originally had, but I do at least want it to be safe if I have to make an emergency call in the rain or something. (Well, that and finding the right plastic since it needs to be flexible and not brittle but tough enough to resist bumps without smashing into the battery or something if anything pokes it.) Getting sick of glass...

Can I safely use Pixel 2 to take pics at Niagara falls where it is very wet?

I have a proper DSLR camera but it isn't weather proofed and I don't want to risk damaging it for photos on my trip to Niagara falls on the US side.
I was thinking of using my phone for pictures while I'm on the boat ride and the Cave of the Winds pavilion, where it can get soaking wet due to the proximity to the falls.
Given that this phone is rated IP67 do you think it's safe to use it for short bursts to take pictures there? Did anyone use it on a trip to Niagara or similarly wet places? Please give your honest opinion. I'll not use it if it's a bad idea!
I would not be concerned, but reach to their own.
litetaker said:
I have a proper DSLR camera but it isn't weather proofed and I don't want to risk damaging it for photos on my trip to Niagara falls on the US side.
I was thinking of using my phone for pictures while I'm on the boat ride and the Cave of the Winds pavilion, where it can get soaking wet due to the proximity to the falls.
Given that this phone is rated IP67 do you think it's safe to use it for short bursts to take pictures there? Did anyone use it on a trip to Niagara or similarly wet places? Please give your honest opinion. I'll not use it if it's a bad idea!
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Click to collapse
I'm sure most of us are a little gun shy due to dropping a device into a toilet and ruining it. But IP67 is pretty good. I have a fitness band with the same rating and I shower with it all the time. Just have a dry rag in your pocket and wipe it down when not in use. If you do it, and I'm not suggesting you do, update the post an let us know how you make out. Have fun, sounds like a cool trip. Also post some pics on the Google+ group https://plus.google.com/u/0/communities/104701608189790022748
Yes, you should be able to use it, but there are a couple things you need to be aware of first:
1. Once the screen and your fingers get wet, the phone basically becomes useless. Touch responsiveness goes on the tank at that point and you may have trouble getting a shot. I'd recommend setting your volume rocker to trigger the shutter before the phone gets wet to avoid this issue.
2. Be careful while holding it. Wet phones are super slippery and you don't want to lose it over the edge of the boat. Consider getting a case with a lanyard.
3. After it does get wet, take it out of the case and let it dry completely before charging it or plugging in wired headphones. Some phones will prevent charging when wet, but I wouldn't count on that function working every time.
Have fun!
PuffDaddy_d said:
Yes, you should be able to use it, but there are a couple things you need to be aware of first:
1. Once the screen and your fingers get wet, the phone basically becomes useless. Touch responsiveness goes on the tank at that point and you may have trouble getting a shot. I'd recommend setting your volume rocker to trigger the shutter before the phone gets wet to avoid this issue.
2. Be careful while holding it. Wet phones are super slippery and you don't want to lose it over the edge of the boat. Consider getting a case with a lanyard.
3. After it does get wet, take it out of the case and let it dry completely before charging it or plugging in wired headphones. Some phones will prevent charging when wet, but I wouldn't count on that function working every time.
Have fun!
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Click to collapse
All great points. I have already considered #2 and I am going to use a lanyard I have to secure the phone. #1 is also a great idea and thanks for the suggestion. I will do that too. I also plan to use some tape to seal off additional ports and openings just as an extra precaution as the weather sealing may have deteriorated over time. I will report back on my experience.
I am happy to report that my Pixel 2 worked like a champ in extremely wet conditions. I got a lot of awesome photos. I used a bit of tape to close up the speaker grills, the other obvious openings etc., even if it may have been unnecessary. In any case, here are some gifs and a video of the numerous pictures and videos I took from the phone in this trip: https://photos.app.goo.gl/iPpHG8zBSrVWmqVv5
nicepix. team pixel representando
Looks good!

does Whitestone doom screen loose under water?

Can I you my phone with Whitestone doom screen protector understand water?
probably not if submerged for any length of time but splash or similar yes
Please don't submerge the phone underwater. Samsung doesn't help you if it gets damaged.
Sent from my Blackberry Bold
Lol. Like anybody is going to listen. Water resistant means water proof to the uninformed. The batteries are sealed but still no proof of water proof. They should sell phones with swappable batteries and sealed for the people who think it's ok to take showers with electronics or take care of ceramic business with their phones inches above sewage. All those signatories to the Paris Accord but little has changed.
tamerh said:
Can I you my phone with Whitestone doom screen protector understand water?
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Click to collapse
Ive been pretty consistent in submerging my phones since the note7 without issue and Im curious as well.
I think it would probably provide some good information researching the adhesive itself.
@rbiter said:
Lol. Like anybody is going to listen. Water resistant means water proof to the uninformed. The batteries are sealed but still no proof of water proof. They should sell phones with swappable batteries and sealed for the people who think it's ok to take showers with electronics or take care of ceramic business with their phones inches above sewage. All those signatories to the Paris Accord but little has changed.
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Click to collapse
They clearly state its able to be submerged in water for 10-15 minutes with no damage. You think taking a shower with it is going to damage the phone?? LOL.
Edit: 30 minutes actually.
OPGT said:
They clearly state its able to be submerged in water for 10-15 minutes with no damage. You think taking a shower with it is going to damage the phone?? LOL.
Edit: 30 minutes actually.
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Click to collapse
I wouldn't even bother.
The arguments will be
Samsung doesnt suggest/cover it
How does someone know you didn't go to outside the IP rating threshold
Water and electronics dont mix
People will explain water resistant vs proof
The wearing down of water seals
Honorable mention: Shower steam
It's their phone. Let em eat cake.
OPGT said:
They clearly state its able to be submerged in water for 10-15 minutes with no damage. You think taking a shower with it is going to damage the phone?? LOL.
Edit: 30 minutes actually.
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Click to collapse
I stick to my water resistant claim. You know the first thing they look for is water ingress for a repair. I can't even test the 'proof' for fear of failure. Once the OEMs change up their wording and how they handle claims I'll be more than happy to go along with 'waterproof' claims. Until then, I stick to water resistant claims.
Another reason is batteries. We have climate change going on not to mention a myriad of infrastructure failing including trash and recycling and batteries are very hard for the end user to swap because people are so addicted to these technological marvel slabs, not only do people sleep with their phones (literally) but showering and using them on the toilet is more important than the environment. This could easily be handled two ways. Make phones with battery covers and water proof phones for the choice or make it water proof/resistant but easily swappable by the end user. This can be done easily with screws or other methods. But fashion is also a higher priority. BTW, have you read the Paris Agreement? I am halfway through it. I am the only person I know that has even bothered. And recycling phones and batteries isn't all that easy and cheap. And China just stopped taking our trash which is already causing the US huge problems. Know about the black river in China? You looked into India a little more closely? End of rant.
Reality and specs are two different things. Ask Sony when they first started making waterproof claims and people were testing those claims and lots of phones failed the 'proof' test and Sony's marketing and liability wording changed. Samsung and Apple also fail on this part. Samsung Active phones which were made more rugged and water proof was much higher on the spec and marketing list and look where that went. To my knowledge Samsung has unofficially discontinued the Active line which means we don't get the choice of safeguarding our environment and unnecessary convenience.
So yeah, I think taking a shower is at high risk of damage to the phone, your wallet and stress levels. The only time I've been worried about water is when I go fishing. The remedy? Ziplock bag and still able to use my phone. Rain hasn't been a worry for a few years. If OEMs are true to their marketing and claims, the inside circuitry should have a nano coating to repel water and lessen chance of a short. Tests on YouTube mean nothing also. Wasn't it the S8 Active that failed miserably in the real world? Makes you wonder more about cherry picking. Or not.
You willing to make a 30 minute video of your note9 at least 1 meter underwater to share with us? Water resistance is very low on my priority list.
@rbiter said:
I stick to my water resistant claim. You know the first thing they look for is water ingress for a repair. I can't even test the 'proof' for fear of failure. Once the OEMs change up their wording and how they handle claims I'll be more than happy to go along with 'waterproof' claims. Until then, I stick to water resistant claims.
Another reason is batteries. We have climate change going on not to mention a myriad of infrastructure failing including trash and recycling and batteries are very hard for the end user to swap because people are so addicted to these technological marvel slabs, not only do people sleep with their phones (literally) but showering and using them on the toilet is more important than the environment. This could easily be handled two ways. Make phones with battery covers and water proof phones for the choice or make it water proof/resistant but easily swappable by the end user. This can be done easily with screws or other methods. But fashion is also a higher priority. BTW, have you read the Paris Agreement? I am halfway through it. I am the only person I know that has even bothered. And recycling phones and batteries isn't all that easy and cheap. And China just stopped taking our trash which is already causing the US huge problems. Know about the black river in China? You looked into India a little more closely? End of rant.
Reality and specs are two different things. Ask Sony when they first started making waterproof claims and people were testing those claims and lots of phones failed the 'proof' test and Sony's marketing and liability wording changed. Samsung and Apple also fail on this part. Samsung Active phones which were made more rugged and water proof was much higher on the spec and marketing list and look where that went. To my knowledge Samsung has unofficially discontinued the Active line which means we don't get the choice of safeguarding our environment and unnecessary convenience.
So yeah, I think taking a shower is at high risk of damage to the phone, your wallet and stress levels. The only time I've been worried about water is when I go fishing. The remedy? Ziplock bag and still able to use my phone. Rain hasn't been a worry for a few years. If OEMs are true to their marketing and claims, the inside circuitry should have a nano coating to repel water and lessen chance of a short. Tests on YouTube mean nothing also. Wasn't it the S8 Active that failed miserably in the real world? Makes you wonder more about cherry picking. Or not.
You willing to make a 30 minute video of your note9 at least 1 meter underwater to share with us? Water resistance is very low on my priority list.
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Click to collapse
Not going to make a random person a 30 minute video just to prove a point. I take showers with it from time to time. My last phone was the S7 edge and did the same. Even swam with it for a couple minutes under water. Do whatever you want lol.
I took my Note 7 in the pool before I sent it back to Samsung to be put down, no issues but I did wait until I had a new phone to try it.
Last month my wife dropped her S7 with a crack in the screen in the pool, and it was after she showered and put on make-up so she didn't jump in and get it, she got the pool skimmer and took her time getting it out. No issues.
Still not interested in taking my Note 9 swimming, I have a GoPro for that.

General So it happened - Broken antenna from bending

It was probably only a matter of time before the structural weakness of the ROG5 started showing in accidents and broken devices. My device is officially broken from damage around the mid section between the 2 batteries and the side USB/cooler port and antenna soft spot - exactly as highlighted on some videos. As a result, connectivity goes on and off and reception is extremely weak.
To be clear, the device has not been bent violently, dropped, smashed or anyhting like that, there are no physical bends visible other than I noticed one corner of the glass back plate looks a tiny tiny bit detached from the body of the phone. I'm guessing the device might have been bent just enough while in a pocket to damage it. No broken glass plates.
Up to you if go for this device but everyone should be aware of this. The device is with ASUS, if they don't fix it under the warranty and the price for fixing it isn't on the low side, I'll take the loss and switch to another brand.
If you're absolutely going for ASUS, the ROG 3 might be a much better choice - It's better built, has better tempretures/battery life, does custom reccovery like TWRP without pain, probably cheaper now and I bet it performs exactly as well as ROG 5 for 99.5% of games/apps during the remaining lifetime of both devices.
I have feeling the ROG 5 is the device ASUS will regret... It's basically an overheated, inefficient,badly tuned version of ROG 3 with a weak body and some overpriced expanded memory..
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
Anubarak16 said:
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
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Click to collapse
I didn't believe it either. Normal pocket size and I never carry my phone in the back pocket where you risk sitting on it. My best guess is the device was in a front pocket while wearing jeans and has bent at an angle on the weak point while sitting down or something just enough for some internal circuit or antenna lines to bend or break. Don't put this to test with your own device - you'll wreck it...
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from pressure if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half without breaking that first.
I get dragged into a lot of unplanned physical activity without thinking about preventing stress on the phone. I've been unable to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone and cooler during travel (and add water protection). The case is just slightly too short and the device had to be angled for a tight fit. This would be a lot like placing the phone in a tight pocket. I would be interested to see bend tests done with the cooler.
twistedumbrella said:
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from bending if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half from normal use.
I've mentioned before that I only use my device with WiFi, but I live in an area where a lot of neighbors share their connections and get together often. I play Nerf war, skateboard, and all the other stuff that the younger parents get dragged into by being close with them. I should also mention that I have no kids, so it's not something I consider in my own purchases. Knock on wood that I've never been able to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone during travel (and add water protection). The case is just slightly too short and the device had to be angled for the latch to work. This would be a lot like placing the phone in a tight pocket and the cooler kept it rigid. I would be interested to see those bend tests done with the cooler.
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Click to collapse
If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
Andrologic said:
If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
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Click to collapse
Both Pro and Ultimate versions DO come with one, but one of the ways to make a cheaper version is to leave out some accessories and sell them separately. They may still expect you to buy it and may not prioritize the concerns of those that don't. Besides, building something prone to burning out and breaking down into the phone is a terrible decision. Lenovo will no doubt get their own backlash for that down the road.
I feel like carrying the phone in a bag or jacket is just as big of a risk. It would make more sense to get a rigid holster or sleeve. I don't feel like the design was sloppy, but definitely not as durable as typical phones. Much like the Nvidia Shield, I am sure there are a lot of things they wanted to make possible that ended up being a lot of compromises.
I'll be interested to see how widespread this becomes and how Asus goes about handling it. The number of imports / exports mean a lot of people are running around without proper warranty coverage.
Wow it makes my Note 10+'s battery replacement look like a cakewalk.
Yeah you don't want to flex this phone...
Update >> ASUS fixed the device. There was damage to both reception as well as reading the SIM slots. The main board had to be replaced. They did it free of charge under the warranty, no questions asked. I think they know they've messed up..
It sounds like Asus covered exactly what is written in the terms of the warranty, which is hardware failure without any obvious signs of abuse. I don't know that I would call it Asus knowing they messed up, but it's good they fixed it and hopefully you will have better luck this time around.
Thank you very much for letting us know. That might at least mean we don't have to worry too much

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