PX3 MTCE KLD sound balance problem - MTCD Android Head Units Q&A

Hi everyone,
My 3 years old Android 7.1.2 head unit as a sound balance problem.
When I play music from any music or video application (Spotify, youtube, VLC, native play apps), there is no sound on the right speakers, but what is very disturbing is that every system sound and the radio app sound is perfectly balanced which doesn't mean that there is a hardware problem in my opinion.
Here is the MCU version: MTCE_KLD_V2.78_1 (I updated it right after installing the head unit 3 years ago, so it can't come from an update).
Is there anyone who has encountered this kind of problem and is there any solution ?
Thanks for your help.

Quick update, I successfully fixed my problem and here is how.
I opened my head unit in order to inspect the main board and I found two black deposit, one next to the amplifier ship and the second on the right side of the board.
I used some Isopropyl alcohol on a brush in order to remove the deposits and now there is no more sound problem.
I think these deposits where due to the high temperatures from the first week of June, the plastic protection around the capacitors and the coil melted on the board. If anyone encounter the same problem, don't hesitate to inspect the board in order to properly troubleshoot.

Related

Generic Android 5.1.1 MTCD Navigation Radio Install for BMW e46

Last month, I found this this Android 5.1.1 Headunit on Aliexpress for $227 shipped. I decided that the price was low enough to take the risk and purchased. The vendor's store is TONGTAI HONGKONG INDUSTRIAL CO.,LTD I am not endorsing the vendor, I didn't need them for any support yet, but I assume people will ask due to price.
Today was the first nice day since I got it, so I did the install this morning. I'm not going to recreate the install here, as there are already many for the Eonon, Dynavin, Avin, and others. This is just like those. I will note where I came across anything I wasn't expecting below.
A couple of points, I did not install a backup camera. My E46 is a Cabrio, and visibility is fine, I just don't think the benefits are there for me. Additionally, DVD is not important so I didn't check that out. I do want a working Radio, Bluetooth Calling and streaming and Navigation. This unit is doing all of that.
Opened Box
Retail box - I've seen other units that have the identical packaging
As Packed
Parts laid out
Parts laid out 2 - Note- connectors for the early and late radio's and early and late antennas. My car is one of the 2006 330's, and one of the last off the line.
Closer pic of unit - These look exactly like every other unit on the market.
Navigation SD card included - I read a lot of different solutions on where to put the GPS antenna. I was going to put it in the spot behind the instrument cluster, but BMW already had a factory installed antenna there. I guess by 2006, it was cheaper to put the antennas in all cars (like the factory Bluetooth). I used the metal cross bar above the radio. The antenna has a magnet on the base and i just sat it on top, it won't move. Reception, for me, is fine.
Back of unit. Cleaner than many - Note On many of these units the can-bus plugs into the back. I have been told that that makes fit difficult because of the amount of wires back there. The can-bus came off a pigtail on the mail unit and was easily tucked out of the way.
Another pic of the back of the unit - Note the white input plug under the antenna in. Those were for the RCA connectors for pre-amps. It wasn't needed it this install, the factory harness took care of everything, left those pigtails out.
Top with wiring diagram - All I did was remove the screws and plug it in, I didn't have to refer to any wiring. I will say I had trouble getting the adapter to line up with the factory plug. I almost broke the harness side. Not sure why it was so hard to align, but eventually it did.
Climate controls moved to the lower spot -Here are the climate controls moved into the lower section. I got a used navigation bracket off eBay for $20. The lighter clips were broken on one side, but not off. I had to use a cable tie to "lock" it in. If I had caught that before install, I would have swapped the lighter for a USB
Unit Installed
Radio Screen
Bluetooth Phone Screen
System Screen - Originally this was on a July MCU release, when I went into the about screen, it offered an update. An old ROM was on the Nav Card, and I overwrote the newer ROM with the older version. I sent the vendor a message to see if they can send me the link to the newer one. That said, I am not having an issue with this one.
Here is a walkthrough of it live. The video stops when I use bluetooth, not because of the headunit, but my phone stopped recording when making a call.
https://youtu.be/Vtv2tJte5oQ
All said and done I am very happy with this unit based after installation. I have been reading many people who have issues, so maybe I got a "good" one, or maybe issues are yet to come. If you have any questions, fire away.
Well it was great for 2 hours. Screen is unresponsive now. Any suggestions...
Sent from my iPad using Tapatalk
Sorry I cannot help with the unresponsive screen, but I have a question
For the few hours you enjoyed it, how was the display in direct sunlight?
-=Jeff=- said:
Sorry I cannot help with the unresponsive screen, but I have a question
For the few hours you enjoyed it, how was the display in direct sunlight?
Click to expand...
Click to collapse
It was ok, this morning driving to work their was a good bit of glare, but still very readable. I will try it with the top down and see what it can take would assume that would wash it out.
Pretty sure a matte screen protector would solve any issues with glare. Something like this should do for my screen
http://www.staples.com/Iessentials-...ctor-For-7-inch-8-inch-Tablets/product_210060
I have a car with a targa roof.. I tried a matte protector with my newsmy NU3001 and it did not help. I really like the idea of the Touch screen UI but I think I am out of luck for seeing it on the screen. I have a MTCD unit too but have not tried it yet.
Video of operation w/o working screen
https://www.youtube.com/watch?v=8lGyAQ0rZlg
Pattond said:
Video of operation w/o working screen
https://www.youtube.com/watch?v=8lGyAQ0rZlg
Click to expand...
Click to collapse
Have you tried to reflash the unit? Factory ROM for you unit should be available somewhere on the forum. It looks like it lost touch calibration.
f1x said:
Have you tried to reflash the unit? Factory ROM for you unit should be available somewhere on the forum. It looks like it lost touch calibration.
Click to expand...
Click to collapse
I thought that was exactly what happened. I reflashed both ROM and DMCU, but didn't help. The vendor sent my video over to his engineer and they are going to get back with me today. I am thinking its a physically problem with the screen like something worked its way loose or the heat of the day effected it.
System Re-Flash from recovery mode.
I just went into recovery mode and did a full reflash again hoping it gives some information about what is happening. I videoed it, and it will (in about an hour) be available here. https://youtu.be/9Q70WxcMzzg Warning beginning to end its 8:21. May be of use to someone trying to understand how to get into recovery mode and reflash
I went ahead and typed the messages on the screen after selecting "Update system/mcu image from sdcard and clear all" all the text that followed is below. I see an error came up in parsing the backup, not sure if that effects the loading or not, it seems to be running the same
__ Update rkimage...
Installation rkimage start.
Finding update package.
===UPDATE RKIMAGE===
Find and check firmware...
!!! Please KEEP your USB cable or DC-in connected !!!
Check parameter...
Update recovery.img...
Check recovery.img...
Update boot.img...
Check boot.img...
Update misc.img...
Check misc.img...
Update kernel.img...
Check kernel.img...
Update system...
Check system...
Update oem.img...
Check oem.img...
Update backup...
Check backup...
E:1 parse errors
Handle script error! ignore...
Copy Bootloader...
Installation complete.
Update rkimage complete.
Installation rkimage success.
Formatting /data...
Formatting /cache...
Formatting /mnt/internal_sd...
Installation mcuimg start
Installation mcuimg aborted
Installation mcuimg start
-----MCU Version :V1.66a
-----MCU customer : KD
Installation mcuimg success.
System will now power off/
Rebooting...
Click to expand...
Click to collapse
The vendor got with his engineer and is pretty sure it is the touch screen itself that is the issue, not the software (I was thinking the same thing). Their guess is the cable has somehow worked loose and want me to open the unit and check the cable connections. He sent me a photo of what to look for (below). Any recommendations/warnings before taking this thing apart tonight?
Thanks, this thread may be too much me, but if someone else is having the same issues, I want to make sure there is somewhere they can look for troubleshooting and hopefully an eventual solution.
BTW, so far vendor communication has been really good.
Hi, have you been able to fix it? I'm thinking of getting the exact same head unit (as opposed to universal one with all the extras I would need, like fascia, cage, harness)
schriss said:
Hi, have you been able to fix it? I'm thinking of getting the exact same head unit (as opposed to universal one with all the extras I would need, like fascia, cage, harness)
Click to expand...
Click to collapse
Mailed I back, they received today and are returning a new unit. Will update when it arrives
Sent from my iPad using Tapatalk
I got an update from the vendor, and the issue was a touchscreen cable worked loose. Absolutely a problem with the assembly in China, and probably something I could have fixed if I was skilled in electronic repair. My new unit is on the way here.
Sent from my SM-G920I using Tapatalk
I should be getting mine delivered tomorrow, hopefully no loose cables
Are there any benefits buying a eonon unit compared to this one? Are they from the same factory you think? The new eonon has Bluetooth 4 compared to others? How can that be if they are all from the same manufacturer?
I suspect they all come from same factory, Eonon, Joying or no brand - the only difference seems to be the software.
I'm quite happy with my "generic" unit, so far so good. But didn't test bluetooth more than just paired with my phone, no calls yet or any obd2 readers used.
My main use is navigation and that seems fine, but my phone seems to be getting a bit more accurate gps lock according to gps test apps.
PattonD, have you tried a Bluetooth call? How was it? Did you use the internal mic or an external?
One of the most important features for me...
The unit you bought is very interesting.
I got the unit. I tried the unit at home. Internal mic seems fine.
However, how is the reverse camera installed? Is reverse signal coming from the canbus system or must i cut the brown cable (cable 8, back car cable) and connect it to the reverse lights?
it is the plug
I'm not really sure what you mean mate

issues MTCD KGL, and investigation, noise, wifi, map audio, radio. other, screengloss

so planning to catch some of the commons issues I seen over the forums, and want to see where people managed to fix issues, and I will add my own from experience, I had read through the forums, and tried many of the suggestions:
this on Erisin KGL PX5 Unit for VW.
I had tried factory MCU firmware, Factory andriod system
then
latest MCU firmware Malaysk andriod system.
and while the unit improved. this did not have any effect on the following problems:
NOISE ISSUE
1- when unit isoff, no sound at all from speakers
2- when unit is on, but muted very low volume constant tune hissing sound.
3- slightly louder volume constant tune hissing sound when the unit is NOT muted (does not go up as volume in increased)
4- data like noise, (like old computer onboard audio, noise is relevant to how much processing is done), this does not go up as volume is increased
a) I had looked into lowering the aux input gain from factory menu, thinking it might be aux in being not connected causing some of the above
b) tried removing every single cable (apart from the harness that is powering the unit)
c) what I will try next, is to see if I can provide cleaner power to the unit, or improve the ground, I am not electrical engineer, so some advice is needed.
-----------------------------------------
"Here Maps" Audio skips milliseconds of speech.
so instead of saying "take the first exit at the next roundabout", it sounds like "take the fist exi at the nex rou bout"
I had tried downloading other voices, but the the problem persist.
I really have no idea why this is happening but will be nice to know how to solve it.
--------------------------------------------
dreaded wifi issue:
unit wifi is really bad although I literally parked next to the router, at my house, and there is only a window rather than a wall i between.
only remedy so far is to improve line of sight, however I read that improving the grounding, or getting better wifi antenna might solve the problem. so will give this a go later.
----------------------------------------------
Radio performance was appalling out of the box. so I purchased fakra radio adapter (powered)
this improve performance significantly, and now it picks up most of the radio channels.
still the radio is not as good as stock radio that came with the car.
as most channels have a bit of crackling sound, very few sound perfect.
----------------------------------------------
the screen is very reflective and barely visible in daylight, (I have light color leather seats) which makes the screen even worse.
so I am thinking of buying anti gloss screen filter.
I would think it will wash out the colors a bit, but I am willing to do that in order to see the screen properly.
as of night time, even when lowering brightness to min, its still bright, so I am thinking of getting something like Lux or automatic adjustment based on time (since the unit does not have ambient sensor)
------------------------------
2 months ago I had also a KGL / Erisin radio for VW with sound problems. You always heard a noise from the speakers. The Boise came from the AMP chip. Then i had a Ownice C500 that also Bad noise from the speakers. Now i have a Xtrons PX5 Unit and there is no noise. Additionally i have made an upgrade from TDA 7388 to Pioneer PA2030A, now the sound is perfect.
how did you upgrade the MOSFET?
are they pin compatible and you can desolder the old one and replace it with the new one?
zapedge said:
how did you upgrade the MOSFET?
are they pin compatible and you can desolder the old one and replace it with the new one?
Click to expand...
Click to collapse
Exactly. You can buy the AMP on eBay.
I've not audio issues, but for me radio reception is not so good, in particular the AF option works very bad!
Wifi performances are intermittent (I've a 4g wifi dongle; the signal comes and goes...) but when it goes, it downloads at full speed.
Screen is very reflective but lights are ok for me.
I have some problem with google maps app: it locks and I've to restart it 2 o 3 times... I don't know if it depends on the app or on the system.
mmmalas said:
"Here Maps" Audio skips milliseconds of speech.
so instead of saying "take the first exit at the next roundabout", it sounds like "take the fist exi at the nex rou bout"
------------------------------
Click to expand...
Click to collapse
I have the Erisin 6405V in my VW Golf mk5. All seems to be running fine, haven't noticed the wifi issues really as I mainly use a USB 3G Dongle I have connected.
For your navigation audio, goto Settings > Navigation Settings and change audio mode from switching to fixed(?) (basically the other option, I can't remember off the top of my head) I found this fixed my issue in google maps.
Also highly suggest to do all google play updates (maps/google app/play services) that's improved the stability of alot of the apps I use on my headunit.
I'm (I think) running their KGL_PX5_6.0(20170502) that erisin sent me to fix my bluetooth echo.
My -only- issue I'm finding. I had a previous headunit's I had tried and sent back for various reasons (xtrons and eonon) they detected my car doors open etc correctly but the erisin one doesnt seem to. Not that this is a problem, just wondering where the issue could be as the CanBus settings seem to be correct.
The hissing you hear is caused by the Wi-Fi. Turn off Wi-Fi and you will see that the noise is gone
turning off the wifi does not fix the issue.
as for mixing vs fixed mode in navigation audio, that did not make a difference.
I will open the unit soon to upgrade the amp, and maybe dampen the noise with a help with an electrical engineer
Ati_gangster said:
2 months ago I had also a KGL / Erisin radio for VW with sound problems. You always heard a noise from the speakers. The Boise came from the AMP chip. Then i had a Ownice C500 that also Bad noise from the speakers. Now i have a Xtrons PX5 Unit and there is no noise. Additionally i have made an upgrade from TDA 7388 to Pioneer PA2030A, now the sound is perfect.
Click to expand...
Click to collapse
I also have the noise, this is my second head unit, I had to return the old one due to issues with the buttons... Is swapping the mosfets very complicated? I am comfortable with soldering irons, have used it for other works... Do you have any pictures of the work done?
Thanks
zapedge said:
how did you upgrade the MOSFET?
are they pin compatible and you can desolder the old one and replace it with the new one?
Click to expand...
Click to collapse
It is not easy but possible.
Look at this thread, there are some photos.
http://forum.carjoying.com/thread-4...ar-view-camera-problem-changing-tda-7388.html
Good luck
j0nnymoe said:
I have the Erisin 6405V in my VW Golf mk5. All seems to be running fine, haven't noticed the wifi issues really as I mainly use a USB 3G Dongle I have connected.
For your navigation audio, goto Settings > Navigation Settings and change audio mode from switching to fixed(?) (basically the other option, I can't remember off the top of my head) I found this fixed my issue in google maps.
Also highly suggest to do all google play updates (maps/google app/play services) that's improved the stability of alot of the apps I use on my headunit.
I'm (I think) running their KGL_PX5_6.0(20170502) that erisin sent me to fix my bluetooth echo.
My -only- issue I'm finding. I had a previous headunit's I had tried and sent back for various reasons (xtrons and eonon) they detected my car doors open etc correctly but the erisin one doesnt seem to. Not that this is a problem, just wondering where the issue could be as the CanBus settings seem to be correct.
Click to expand...
Click to collapse
Hi, can you share the link to the Firmware ERISIN sent you? how did you contact them?
thanks in advance
mmmalas said:
so planning to catch some of the commons issues I seen over the forums, and want to see where people managed to fix issues, and I will add my own from experience, I had read through the forums, and tried many of the suggestions:
this on Erisin KGL PX5 Unit for VW.
I had tried factory MCU firmware, Factory andriod system
then
latest MCU firmware Malaysk andriod system.
and while the unit improved. this did not have any effect on the following problems:
NOISE ISSUE
1- when unit isoff, no sound at all from speakers
2- when unit is on, but muted very low volume constant tune hissing sound.
3- slightly louder volume constant tune hissing sound when the unit is NOT muted (does not go up as volume in increased)
4- data like noise, (like old computer onboard audio, noise is relevant to how much processing is done), this does not go up as volume is increased
a) I had looked into lowering the aux input gain from factory menu, thinking it might be aux in being not connected causing some of the above
b) tried removing every single cable (apart from the harness that is powering the unit)
c) what I will try next, is to see if I can provide cleaner power to the unit, or improve the ground, I am not electrical engineer, so some advice is needed.
-----------------------------------------
"Here Maps" Audio skips milliseconds of speech.
so instead of saying "take the first exit at the next roundabout", it sounds like "take the fist exi at the nex rou bout"
I had tried downloading other voices, but the the problem persist.
I really have no idea why this is happening but will be nice to know how to solve it.
--------------------------------------------
dreaded wifi issue:
unit wifi is really bad although I literally parked next to the router, at my house, and there is only a window rather than a wall i between.
only remedy so far is to improve line of sight, however I read that improving the grounding, or getting better wifi antenna might solve the problem. so will give this a go later.
----------------------------------------------
Radio performance was appalling out of the box. so I purchased fakra radio adapter (powered)
this improve performance significantly, and now it picks up most of the radio channels.
still the radio is not as good as stock radio that came with the car.
as most channels have a bit of crackling sound, very few sound perfect.
----------------------------------------------
the screen is very reflective and barely visible in daylight, (I have light color leather seats) which makes the screen even worse.
so I am thinking of buying anti gloss screen filter.
I would think it will wash out the colors a bit, but I am willing to do that in order to see the screen properly.
as of night time, even when lowering brightness to min, its still bright, so I am thinking of getting something like Lux or automatic adjustment based on time (since the unit does not have ambient sensor)
------------------------------
Click to expand...
Click to collapse
zapedge said:
Hi, can you share the link to the Firmware ERISIN sent you? how did you contact them?
thanks in advance
Click to expand...
Click to collapse
Here is the link: https://workupload.com/archive/49a8wjT
I contacted them via email.
I had took my unit to hardware lab, and powered it, and connected it to oscliscope.
it seems that there is 25khz noise on the speaker output all the time.
I had tested also pre amp output, and that have some noise too. so my guess is that good amp would cut off those high frequencies, and thats why it sounds better.
I will try to use ferrite cores, and see if it improve the situation, although I think it will not be able to cut low frequencies, but it never hurts to try espacilly this means no need to open the unit. I will report back later
j0nnymoe, can you tell us the MCU version for your unit after the update. thanks
Did you try 2.47 MCU? That's the latest for MTCD KGL PX3/PX5.
I have experienced noise issue #4 when I am using WiFi hotspot from my phone and phone is next to the unit.
mmmalas said:
I had took my unit to hardware lab, and powered it, and connected it to oscliscope.
it seems that there is 25khz noise on the speaker output all the time.
I had tested also pre amp output, and that have some noise too. so my guess is that good amp would cut off those high frequencies, and thats why it sounds better.
I will try to use ferrite cores, and see if it improve the situation, although I think it will not be able to cut low frequencies, but it never hurts to try espacilly this means no need to open the unit. I will report back later
j0nnymoe, can you tell us the MCU version for your unit after the update. thanks
Click to expand...
Click to collapse
This noise is so annoying, it makes me miss my OEM head unit, my car has an OEM Bose sound system with an amplifier under the seat and a subwoofer in the spare wheel, I don't know if this might be the issue for me, the subwoofer and all 8 speakers certainly work, as soon as I mute the head unit, the noise is gone, as soon as I step it up to Vol 1, I xan hear the noise, when the music or radio is playing, I can't really hear it but if the volume is up and it comes to the end of the song, I can hear it and it's bugging me... I don't know of replacing the AMP chip with a Pioneer chip (As mentioned before) would be the ultimate solution to get rid of that noise...
The other problem I am facing is the brightness of the screen in daylight, I have a Dasaita V600 (Specific to my 2012 Mazda3), I barely can see anything during the daytime, the brightness is cranked up to the max, are there any other settings to play around with? Contrast maybe etc...
Sent from my SM-N910F using Tapatalk
Sassokee said:
The other problem I am facing is the brightness of the screen in daylight, I have a Dasaita V600 (Specific to my 2012 Mazda3), I barely can see anything during the daytime, the brightness is cranked up to the max, are there any other settings to play around with? Contrast maybe etc...
Click to expand...
Click to collapse
Disable in Factory Settings brightness control by headlamp, it's something like that, but it made my screen brighter during the day.
stefcio007 said:
Disable in Factory Settings brightness control by headlamp, it's something like that, but it made my screen brighter during the day.
Click to expand...
Click to collapse
Thank you for the advice, I will try this later and​ report back.
Sent from my SM-N910F using Tapatalk
opened the unit today, nothing obvoius of whats wrong.
I noticed that the wifi antenna connected to realteck chip that claims antenna diversity, however the second antenna does not exist.
as for the car amp, still looking into the problem cause, might start digging into the pcb further to see where its going wrong.
Sassokee said:
This noise is so annoying, it makes me miss my OEM head unit, my car has an OEM Bose sound system with an amplifier under the seat and a subwoofer in the spare wheel, I don't know if this might be the issue for me, the subwoofer and all 8 speakers certainly work, as soon as I mute the head unit, the noise is gone, as soon as I step it up to Vol 1, I xan hear the noise, when the music or radio is playing, I can't really hear it but if the volume is up and it comes to the end of the song, I can hear it and it's bugging me... I don't know of replacing the AMP chip with a Pioneer chip (As mentioned before) would be the ultimate solution to get rid of that noise...
The other problem I am facing is the brightness of the screen in daylight, I have a Dasaita V600 (Specific to my 2012 Mazda3), I barely can see anything during the daytime, the brightness is cranked up to the max, are there any other settings to play around with? Contrast maybe etc...
Sent from my SM-N910F using Tapatalk
Click to expand...
Click to collapse
I have almost the same issues with the same unit for my Mazda 6 2015.
1. frustrating with the noise at low volume.
2. poor quality of WIFI signal (I'm sending my internet via mifi router)
3. poor quality of bluetooth phone calls.
i had wifi problems with my eonon ga6200f (kld-mtcd) just would not connect at all logged into my router and manually set the channel to channel 3 and its been fine since connects every time now.
i also have a problem with background sound when unit is not playing anything i have an infinity amp so im running through a spdif box from front left and right speakers so figured thats what the problem was been trying to find out if any of the pins not laid out in the manual are spdif out but not getting very far with seller or eonon

seicane unit?

Not many manufacturers make head units to match my car, a 2004 C5, even less with the newer PX5 units. I did find this one,
https://www.seicane.com/android-199...mirror-link-backup-camera-dvr-obd2-dab-s32577
Anyone familiar with this brand? Do they make their own or repackage?
What 2004 C5 is? (I expected a Citroën C5)
the link you provided is for a 2004 Audi Series (A4, A3, A6)
I think the same Audi you linked is on Daasaita (HotAudio):
https://es.aliexpress.com/store/pro...2804594516.html?spm=a2g0v.12010612.0.0.cLbLd3
ikerg said:
What 2004 C5 is? (I expected a Citroën C5)
the link you provided is for a 2004 Audi Series (A4, A3, A6)
I think the same Audi you linked is on Daasaita (HotAudio):
https://es.aliexpress.com/store/pro...2804594516.html?spm=a2g0v.12010612.0.0.cLbLd3
Click to expand...
Click to collapse
Audi C5 is the Volkswagon/Audi platform code,
https://en.wikipedia.org/wiki/Audi_A6#C5_.28Typ_4B.2C_1997.E2.80.932004.29
What I need is for the A6 only, not the A3 or the A4. The A3 and A4 both use a different size face plate. I need one for the A6 from those years specifically.
anyone have one of these Seicane units?
is there any reason to think it's any different than the other PX5 units as far as modding and firmware upgrades?
thanks!
Hello, yes I do have a unit bought by Seicane SELLER.
Seicane is just reseller and you will get all sorts of units built buy other MANUFACTURERS if you buy from them.
In my case I bought a unit for Subaru and found it to be an MTCD device built by Klyde (MCU manufacturer code: KLD).
So as of my current knowledge you won't really know what manufacturer built your unit until you check the system about screen for the real manufacturer. And as a result the devices are no different than the ones bought by any other reseller.
Don't buy from them, they have worse to NO service at all!
I have a broken (warranty) seicane unit, i am mailing with them now for 1,5 month to get instruction how to send back.
They give bull**** answers or ask bull**** questions to keep you waiting, after a while they stop responding.....
I advise do absolutely NOT BUY from them, just a worse and also expensive seller....
B3rt said:
Don't buy from them, they have worse to NO service at all!
I have a broken (warranty) seicane unit, i am mailing with them now for 1,5 month to get instruction how to send back.
They give bull**** answers or ask bull**** questions to keep you waiting, after a while they stop responding.....
I advise do absolutely NOT BUY from them, just a worse and also expensive seller....
Click to expand...
Click to collapse
Seicane are a seller not a manufacturer, there are no "Seicane" units.
Whats wrong with your unit ?
typos1 said:
Seicane are a seller not a manufacturer, there are no "Seicane" units.
Whats wrong with your unit ?
Click to expand...
Click to collapse
I know they are sellers and not manufactors, but have no idea who is the manufacturer.
But warranty is given by a seller, not a manufactor, they sell it as there own but give no support what so ever on it.
If you have a problem they simply ignore it and hope you stop complaining and so there problem is gone.
Please make sure if you buy from China that you chose a seller which does give support!
The problem with my unit is it does not turn of anymore.
When plugged in it directly boot up, also when acc is off, when acc is turned on and off agin it should turn off by ACC control through can-bus control.
It seems can-bus is not working properly anymore....
When i asked support i get the most stupid answers such as:
check the 12V acc wire is connected... DUH there is no 12V acc wire in my car, it is fully can-bus, also there is NO 12v acc wire in the connector of the radio!
This then i get 4 times to check!
Now i get 5 weeks (i contact them 3 times a week) that there engineers are checking the software, FIVE WEEKS !!!!!
I am now aprox 9 weeks contacting them how to solve this (the unit was when i first reported it under warranty, now it is out of warranty...)
I never buy/order from them again!
I hope no one does!
B3rt said:
I know they are sellers and not manufactors, but have no idea who is the manufacturer.
But warranty is given by a seller, not a manufactor, they sell it as there own but give no support what so ever on it.
If you have a problem they simply ignore it and hope you stop complaining and so there problem is gone.
Please make sure if you buy from China that you chose a seller which does give support!
The problem with my unit is it does not turn of anymore.
When plugged in it directly boot up, also when acc is off, when acc is turned on and off agin it should turn off by ACC control through can-bus control.
It seems can-bus is not working properly anymore....
When i asked support i get the most stupid answers such as:
check the 12V acc wire is connected... DUH there is no 12V acc wire in my car, it is fully can-bus, also there is NO 12v acc wire in the connector of the radio!
This then i get 4 times to check!
Now i get 5 weeks (i contact them 3 times a week) that there engineers are checking the software, FIVE WEEKS !!!!!
I am now aprox 9 weeks contacting them how to solve this (the unit was when i first reported it under warranty, now it is out of warranty...)
I never buy/order from them again!
I hope no one does!
Click to expand...
Click to collapse
I know a lot of sellers have bad support. I m just trying to see if I can help.
The stereo will have pins for ACC even if the loom does not have wires, what ahv eyout ried so far ? Have you asked on here for help ?
The MCU type will tell you who makes your unit.
typos1 said:
I know a lot of sellers have bad support. I m just trying to see if I can help.
The stereo will have pins for ACC even if the loom does not have wires, what ahv eyout ried so far ? Have you asked on here for help ?
The MCU type will tell you who makes your unit.
Click to expand...
Click to collapse
Yes thx for any help, but the problem is within the canbus decoder i believe.
It is a unit specific for a Mini cooper, it has besides the radio/android part also the dials for fuel, obd and other car control lights etc, these also do not work properly anymore.
This car section is also controlled by the can-bus part of the unit.
The android part itself works fine, it is the can-bus part which is not working properly anymore.
The MCU have the letter KGL in it, i have really no idea who is the 'real' manufactor, but i actually doubt the manufactor will help.
B3rt said:
Yes thx for any help, but the problem is within the canbus decoder i believe.
It is a unit specific for a Mini cooper, it has besides the radio/android part also the dials for fuel, obd and other car control lights etc, these also do not work properly anymore.
This car section is also controlled by the can-bus part of the unit.
The android part itself works fine, it is the can-bus part which is not working properly anymore.
The MCU have the letter KGL in it, i have really no idea who is the 'real' manufactor, but i actually doubt the manufactor will help.
Click to expand...
Click to collapse
Yes, I know the type, it has a round screen. KGL are the manufacturer - Shenzhen Kai Ge Le.
In factory settings, how many options are there for your car, for Minis ?
You can list CAN Bus decoder by manufacturer, how many many are showing for Mini ?
I ask this because you may be able to sort things out by getting a new CAN Bus decoder.
typos1 said:
Yes, I know the type, it has a round screen. KGL are the manufacturer - Shenzhen Kai Ge Le.
In factory settings, how many options are there for your car, for Minis ?
You can list CAN Bus decoder by manufacturer, how many many are showing for Mini ?
I ask this because you may be able to sort things out by getting a new CAN Bus decoder.
Click to expand...
Click to collapse
I will take a look, at the moment the device is stored in a box
Thx for the tip!
Witson sells one for our cars...just picked one up for my allroad
Sent from my iPhone using Tapatalk Pro
Seicane = Bad Customer Service + Do nothing for you after the sale.
I purchased a Head Unit from them back in June 2018. The bluetooth module has never worked and after going around with them about it, they sent me a different module, not the Parrot BT module I purchased originally. Replacement of the BT module requires disasembly of the unit, de-solder old BT, solder new one, but the reason the BT did not work was that a few of the SMD resistors were damaged during build or soldering the BT module in. 3 months since purchase and still dont have a working unit. Now they want me to ship the unit back but I know they will void warrentee due to customer opening the unit (not the factory), and will claim I damaged the board attempting replacement. Oh, did I tell you they never told me the BT module was soldered onto the main board?? When they offered to ship a replacement BT I was under the impression it was a snap in module simular to how PC processors or flat cable connectors lock in. They knew, but dont want to deal with problems.
Remeber, they are only resellers, not the manufacturer. They all buy from the same manufacter for the most part. Good luck if you do get one that works as expected from them.
Seicane:
CPU: 8 core 64-bit CPU Coretex-A53 @ 1.5G
Memory: 3891
Kernel Version: 4.4.93+ [email protected] #263 Wed May 9 09:36:56 CST 2018
Build Number: px5-userdebug 8.0.0 OPR5.170623.007 end.hct.20180515.095719 test-keys
MCU Version: MTCE_KLD_V2.80_1 Mar 1 2018 16:54:22
Model: px5(800x480)
Android version: 8.0.0
Android security patch level: October 5, 2017
Dont buy Seicane
I will just add that I purchased from Seicane in May 2018 and at day 174 I have tonight lodged PayPal buyer dispute due to the ongoing issues I have ane the absolutely substandard customer service. Simply terrible. Buyers beware.
If PayPal cant resolve this then I will be offering payment to anyone in the forum who can resolve the issues for me.. watch this space. Dont buy Seicane!
G
Duck020 said:
I will just add that I purchased from Seicane in May 2018 and at day 174 I have tonight lodged PayPal buyer dispute due to the ongoing issues I have ane the absolutely substandard customer service. Simply terrible. Buyers beware.
If PayPal cant resolve this then I will be offering payment to anyone in the forum who can resolve the issues for me.. watch this space. Dont buy Seicane!
G
Click to expand...
Click to collapse
Seicane are a seller only, there are no "Seicane" units.
What MCU do you have ?
What problems do you have ?
typos1 said:
Seicane are a seller only, there are no "Seicane" units.
What MCU do you have ?
What problems do you have ?
Click to expand...
Click to collapse
Hi typos1,
The spec for my unit as follows:-
Head Unit: Seicane s081988f
OS: Android 7.1.2 (Nougat)
CPU: Allwinner T8, 8-core Cortex-A7 @ 1.8GHz
Memory: 2GB DDR3 RAM, 16GB EMMC, 2xUSB2
Display: 9", 1024x600 capacitive
MCU Version: T8.3.19-23-10-E43101-171127
System Vers: V9.2.2_20171202.103838_TW2
Linux Kernel: 3.10.65 (20171129)
Security Patch Level: 2017-07-05, 7.1.2 (Nougat)
Issues still unresolved:
Microphone only works for phone calls, no android apps (no OK google)
Screen calibration slightly off by 0.5cm
Audio from AM / FM radio good, but Android apps (google maps, Spotify, youtube etc) audio louder from front left channel than all other channels
no root, unable to add some apps that I would like
Using AM / FM radio and waze, an alert in waze mutes AM / FM radio and it does not return. This doesn't happen in google Maps
When using google maps, something happens to the audio where it sounds like it changes the audio fade to front speakers more than rear speakers but when this happens the balance between left and right seems to be corrected resolving issue 3. System audio preferences for navigation set to use all 4 speakers but doesnt appear to be working
I suspect that there are other issues that I cant recall right now but whats listed above is enough to be unsatisfied with the product. The primary issues that I need resolved are the Microphone and the Audio being all over the place depending on what app is used. It just needs to be consistently balanced left to right, front to back right in the middle for all apps.
I am not against using an updated system ROM or MCU but I am not knowledgeable in this area and despite doing quite a bit of research I still havent figured out if there is a compatible release that I can apply to my unit, and frankly with all the time invested in research, forums, testing and trying to resolve issues with the re-seller I've got more important things to do with my time (work, family, hobbies)
Any assistance that can be provided would be greatly appreciated and rewarded.
cheers
G
I bought about 9 months ago, directly from Seicane a radio of 9 "android 8 PX5, 8 core 64 bit cortex A53, memory 3891 MB, MCU MTCE HF V2.86 May 28 2018, for a Subaru Forester, the integration and the connectors are excellent but the radio had problems with the bluetooth handled by google and when connecting the cell phone via usb Easyconected, it did not recognize the cell phone, I asked for support but the solution from them was simple, and it was still the same, at the end I found a firmware of Hal9k, I installed to the radio and with this all these problems were solved, the link is "https: //forum.xda -developers.com/android-auto/mtcd-software-development/rom-hal9k-rom-3-mtcd-e-head-units-t3847477 ", Seicane never respond very bad seller.
Duck020 said:
Hi typos1,
The spec for my unit as follows:-
Head Unit: Seicane s081988f
OS: Android 7.1.2 (Nougat)
CPU: Allwinner T8, 8-core Cortex-A7 @ 1.8GHz
Memory: 2GB DDR3 RAM, 16GB EMMC, 2xUSB2
Display: 9", 1024x600 capacitive
MCU Version: T8.3.19-23-10-E43101-171127
System Vers: V9.2.2_20171202.103838_TW2
Linux Kernel: 3.10.65 (20171129)
Security Patch Level: 2017-07-05, 7.1.2 (Nougat)
Issues still unresolved:
Microphone only works for phone calls, no android apps (no OK google)
Screen calibration slightly off by 0.5cm
Audio from AM / FM radio good, but Android apps (google maps, Spotify, youtube etc) audio louder from front left channel than all other channels
no root, unable to add some apps that I would like
Using AM / FM radio and waze, an alert in waze mutes AM / FM radio and it does not return. This doesn't happen in google Maps
When using google maps, something happens to the audio where it sounds like it changes the audio fade to front speakers more than rear speakers but when this happens the balance between left and right seems to be corrected resolving issue 3. System audio preferences for navigation set to use all 4 speakers but doesnt appear to be working
I suspect that there are other issues that I cant recall right now but whats listed above is enough to be unsatisfied with the product. The primary issues that I need resolved are the Microphone and the Audio being all over the place depending on what app is used. It just needs to be consistently balanced left to right, front to back right in the middle for all apps.
I am not against using an updated system ROM or MCU but I am not knowledgeable in this area and despite doing quite a bit of research I still havent figured out if there is a compatible release that I can apply to my unit, and frankly with all the time invested in research, forums, testing and trying to resolve issues with the re-seller I've got more important things to do with my time (work, family, hobbies)
Any assistance that can be provided would be greatly appreciated and rewarded.
cheers
G
Click to expand...
Click to collapse
You have an Allwinner chipset (not Rockchip or Intel Sofia) and "MTCD" or "MTCE" does not appear in your MCU field, so you dont have an MTCD/E unit and are in the wrong forum, try the Android Headunits general forum.
migcep said:
I bought about 9 months ago, directly from Seicane a radio of 9 "android 8 PX5, 8 core 64 bit cortex A53, memory 3891 MB, MCU MTCE HF V2.86 May 28 2018, for a Subaru Forester, the integration and the connectors are excellent but the radio had problems with the bluetooth handled by google and when connecting the cell phone via usb Easyconected, it did not recognize the cell phone, I asked for support but the solution from them was simple, and it was still the same, at the end I found a firmware of Hal9k, I installed to the radio and with this all these problems were solved, the link is "https: //forum.xda -developers.com/android-auto/mtcd-software-development/rom-hal9k-rom-3-mtcd-e-head-units-t3847477 ", Seicane never respond very bad seller.
Click to expand...
Click to collapse
Thanks Migcep !! I think you saved me. So little about the same unit I bought for my Forester. Glad you shared your info.

Android head unit sound problem (XOMAX XM-VA714, Intel Sofia 3GR)

Hello Everyone!
I'm facing some issues with my android head unit regarding the sound. In the last couple of days I started to see that 3 of my 4 channels simply cut the sound, one after the other. It started with my front left, then my rear left, now my rear right is also mute. And what is also interesting is that the preamp RCA outs are also mute from those channels. Other interesting fact is sometimes the channels come back for a while, it seems like some sort of contacting issue. I checked the harness and everything is good. Tried with another stereo as well, no problem. The problem is in my head unit.
Do you have any idea what can cause this problem?
(I tried to contact the shop, but no answer :crying::crying::crying: )

Honda Accord CL7 (2003-2007) with MTCE

Hi,
Anybody have MTCE head unit installed in Honda Accord VII? Which "MTCE Version"?
Many users have problem with rear window defogger (defroster, heater) at least with MTCE_KLD .
Can anybody confirm there are no problems with their head unit?
Green LED state
maxbfg said:
Hi,
Anybody have MTCE head unit installed in Honda Accord VII? Which "MTCE Version"?
Many users have problem with rear window defogger (defroster, heater) at least with MTCE_KLD .
Can anybody confirm there are no problems with their head unit?
Click to expand...
Click to collapse
The green LED in the center of the button changes its states or not ? That is to say, the issue is only related to the defroster or also related to the LED state ?
I have an MTCE unit in my CL9. All climate control things work fine.
MTCE_HF_V3.07_1
brettf said:
I have an MTCE unit in my CL9. All climate control things work fine.
MTCE_HF_V3.07_1
Click to expand...
Click to collapse
1. What is the minimum temperature setpoint? In my head unit it is 19° C
2. Does outside temperature on the odometer shows 28° C all the time ?
3. The air conditioning system works much worse than the original Japanese in AUTO mode. In winter, at 21 ° C, the Japanese control opens the flaps fully and closes them slowly, as the engine warms up (the hot air blow from the beginning), the Chinese head unit does not blow at all for some time after the start (waiting for heating up the engine, but it is only a time delay), as a result, after a time delay it begins to blow with a cold air assuming that the engine is already warm. In other words, the Chinese radio in the winter sets the flaps to some opening degree only on the basis of difference between the temperature inside of the car and the demand temperature, independent of the temperature of the engine cooling liquid. In summer, the air conditioning in AUTO mode blows all the time on the feet, on the Japanese head unit it blows to the feet and face. Does it work similar with yours Seicane?
maxbfg said:
1. What is the minimum temperature setpoint? In my head unit it is 19° C
2. Does outside temperature on the odometer shows 28° C all the time ?
3. The air conditioning system works much worse than the original Japanese in AUTO mode. In winter, at 21 ° C, the Japanese control opens the flaps fully and closes them slowly, as the engine warms up (the hot air blow from the beginning), the Chinese head unit does not blow at all for some time after the start (waiting for heating up the engine, but it is only a time delay), as a result, after a time delay it begins to blow with a cold air assuming that the engine is already warm. In other words, the Chinese radio in the winter sets the flaps to some opening degree only on the basis of difference between the temperature inside of the car and the demand temperature, independent of the temperature of the engine cooling liquid. In summer, the air conditioning in AUTO mode blows all the time on the feet, on the Japanese head unit it blows to the feet and face. Does it work similar with yours Seicane?
Click to expand...
Click to collapse
Yeah, so after using it for some time I have noticed a couple things.
1. Minimum Temp is "LO" which is 1 below 19 C. (Which was the same as my stock radio)
2. Outside Temp on my Odometer no longer shows AT ALL. It shows correctly on the MTCE display though.
3. I haven't tested all those scenarios, but I have tested the heater in winter, and it takes very long to get up to temperature even though the car is already warm. Previously, if the car was warm, hot air would blow straight away.
brettf said:
I have an MTCE unit in my CL9. All climate control things work fine.
MTCE_HF_V3.07_1
Click to expand...
Click to collapse
I have same issues with climate control as described in this thread. My MCU version is MTCE_HF_V2.96_1.
HF manufacturer is not listed in any of XDA threads or wiki. Does anybody know of compatible manufacturer ? Or maybe a link to a MCU upgrade ?
maxbfg said:
Hi,
Anybody have MTCE head unit installed in Honda Accord VII? Which "MTCE Version"?
Many users have problem with rear window defogger (defroster, heater) at least with MTCE_KLD .
Can anybody confirm there are no problems with their head unit?
Click to expand...
Click to collapse
Dunno what MTC(B,D,E etc) actually means (someone please enlighten me?) but I installed a no-name Chinese Xeowyn unit ex AliExpress in my 7th Gen Honda Accord (non Euro) a couple of years back, about AUD 405 delivered.
Came with Android 6.0, quad core, 1GB RAM, 10.1" screen and all the accessories. GPS, front/rear cameras, BT, WiFi, SWC, OBDII, 2xUSB in. Installed by self very neatly after finding a vid on Youtube which showed the same unit (different brand) being installed in the same car, 2003 model. Everything works well except I couldn't get the OBDII happening, no biggie. All climate controls/air flows/demisters work.. Internet is a bit slow, even when connected by hotspot to my S10e. I'm guessing the bottleneck here is the BT or the low RAM by today's standards of 1GB, but it is usable unless ya try to watch a Youtube HD vid on the fly. Couldn't get BT to connect for internet, but BT for phone connection for making/receiving calls with audio through speakers work very well with good reports from the person at the other end of a call.
Would love to know if it's possible to upgrade to more recent Android version but even if it is, it may be beyond my tech capability, and I don't wanna brick it.
Found a Seicane unit for AUD 415 (can't post links yet, check it out for yourself) on AliExpress with octacore, 4GB RAM, Android Pie... very tempted!
Hi here,
I'm a Honda Accord owner (CM02). Chinese Unit with A/C controls is far away the original equipment about temperature & air distribution. In add, I red some very bad feedbacks on A/C compressor management, running it continously and destroying it after fews month because A/C circuit pressure is too high... That's why I recommand to keep A/C controler.
I've started to work on my Android unit installation, I'll connect it on CD charger input of the original stereo.
https://forum.xda-developers.com/showpost.php?p=79971177&postcount=295
IloveJapan said:
Hi here,
I'm a Honda Accord owner (CM02). Chinese Unit with A/C controls is far away the original equipment about temperature & air distribution. In add, I red some very bad feedbacks on A/C compressor management, running it continously and destroying it after fews month because A/C circuit pressure is too high... That's why I recommand to keep A/C controler.
I've started to work on my Android unit installation, I'll connect it on CD charger input of the original stereo.
https://forum.xda-developers.com/showpost.php?p=79971177&postcount=295
Click to expand...
Click to collapse
This solution is far away from "comfortable", I used to have a mobile phone located in this place (inside "cd box") for a couple of months. In my opinion it is dangerous to keep your eyes off the road and keep your eyes down there, the display should be located in the place where original display is located.

Categories

Resources