Database Info

Random Rebooting

Hi folks,
Has anyones Z3 started randomly rebooting on its own?
Its done it 4 times in the last hour. Battery life is at 30%
Thanks

Mine none have this issue. Try using pc companion or flashtool repair your phone.
Sent from my D6653 using XDA Free mobile app

KurtHoyle said:
Hi folks,
Has anyones Z3 started randomly rebooting on its own?
Its done it 4 times in the last hour. Battery life is at 30%
Thanks
Click to expand...
Click to collapse
No I haven't seen that on mine, and I have run my battery down numerous times. As suggested above, I would look at restoring your phone or factory resetting it

I have gone through 3 Z3s and on 4th now, all were replaced for cosmetic reasons, none had any stability issues. All were rock solid no crashes.
Try removing all non factory installed apps, if that does not work try resetting to factory defaults. If that also fails then maybe your firmware/NAND got corrupted... happened to me with an HTC One X before (NAND). I highly doubt the worst case scenario though.

Thanks everyone. Ill do a factory reset today and see if that helps
Cheers

Bumping this thread to see if anyone else has had this issue... I've Googled, and some users have experienced this issue. So far I have factory reset my phone, but that has yet to work.
I'm getting random crashes, sometimes using the phone and sometimes while it's just sitting there... It happens like at least 10-15 times a day and I've only had my phone for like 4 days.

Toneekay said:
Bumping this thread to see if anyone else has had this issue... I've Googled, and some users have experienced this issue. So far I have factory reset my phone, but that has yet to work.
I'm getting random crashes, sometimes using the phone and sometimes while it's just sitting there... It happens like at least 10-15 times a day and I've only had my phone for like 4 days.
Click to expand...
Click to collapse
Same. Struggling.

i had my first random reboot yesterday phone was just sitting there.
hasn't done one since.

I've had the phone for 4 days (Software 23.0.A.2.93) and it randomly reboots 2-3x a day.

I've had the same problem as well. Sent it to Sony for repair. They said it had something to do with the software. Asked for more information, they said an app was causing it (I use normal applications: FB, Line, reddit, skype, dropbox). Sony said they "repaired" my phone by erasing all my data and re-installed the firmware. Happened AGAIN TODAY. BTW it shows up as a "system restart" in the diagnostics menu. Is this the same for everyone experiencing this? Btw i used the pc companion to repair my phone as you have mentioned before sending it to Sony; that DIDN'T work either

I'm seeing this maybe once every 1-2 days, after reading the program list above I'm trying removing Skype to see if that's causing issues.
Ian

ke7in said:
I've had the phone for 4 days (Software 23.0.A.2.93) and it randomly reboots 2-3x a day.
Click to expand...
Click to collapse
Suggest you to update to .98 or even .105, do a factory reset and check how it works afterwards.

sxtester said:
Suggest you to update to .98 or even .105, do a factory reset and check how it works afterwards.
Click to expand...
Click to collapse
So you presume that its a problem with software and not hardware is that correct?

kiminoir said:
So you presume that its a problem with software and not hardware is that correct?
Click to expand...
Click to collapse
Yes, correct. I'm running on .98 since day one and never had any unintended reboots at all. As we speak, my Z3C runs since about 10 days.
Sent from my D5803 using XDA Free mobile app

sxtester said:
Yes, correct. I'm running on .98 since day one and never had any unintended reboots at all. As we speak, my Z3C runs since about 10 days.
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
How do I do that though? There are now more issues now. The necessary phone applications themselves are now crashing (ie. contacts, clock, walkman) I've included a photo for you. My current plan is to send my phone back to Sony for repair once again. The problems seem to appear out of nowhere.
Thanks in advance

kiminoir said:
How do I do that though? There are now more issues now. The necessary phone applications themselves are now crashing (ie. contacts, clock, walkman) I've included a photo for you. My current plan is to send my phone back to Sony for repair once again. The problems seem to appear out of nowhere.
Thanks in advance
Click to expand...
Click to collapse
Please use the search function, it's been explained a countless times already: http://forum.xda-developers.com/z3/general/ftf-stock-firmwares-xperia-z3-models-t2886061

I did a repair (still on .93) and it seems ok since yesterday but we'll see. Here are the instructions Sony sent me:
Thank you for contacting Sony Xperia™ Online Support.
We have an extended guide that should help you fix the issue on your phone, please follow the instructions carefully:
Visit this link:
sonymobile dot com/us/tools/pc-companion/
Click on Download PC Companion
Run the software and install it
Turn the phone off and disconnect it from the computer
1. No matter what the program says do not connect the phone until you complete step 9
2. In the welcome screen you will see the different modules available for you including the "Support Zone" option. Click on "Start" below it.
3. On the next page Click on "Start" under "Phone Software Update"
At this point if you get an error stating that "Unable to install update components" or "Server is busy" , then please proceed to step 12
4. The program will say that there is no phone connected. Click on the option below that reads: "Repair my phone" the program will issue you a warning about the content that you will lose during the update
5. Choose the option to continue.
6. The program will issue a final message warning you of possible data lost during the update. Click on the checkmark and then on "Next".
7. After that, the program will download the necessary information (5 to 6 minutes) and it will present you with a list of phones.
8. Choose your phones model from the list then click on "Next" then you will see a new section telling you how to connect the phone. (don't connect it yet)
At this point the phone must be off and disconnected from the PC.
9. Connect the cable to the PC not to the phone, then while pressing and holding the indicated button (in the steps on screen an specific button will be shown for you to press on the phone) connect the cable to the phone and keep holding the indicated button until the program says "the update of your phone has started..." (in some cases a message of "Installing drivers" will appear before the message of "the update of your phone has started..." is shown.)
10. If you failed to follow the steps correctly the phone will turn on and it will request that you "Proceed with the following steps, slide down the notification bar", If this happens disconnect the phone from the cable, turn it off and repeat from step 9).
11. If the phone is connected properly, PC Companion will proceed with the update ( It will tell you to let go of the back key) then wait for the update to finish and follow instructions on screen to disconnect the unit.
Dear Customer,
12. If "Unable to install update components"
1. Close PC Companion
2. Install Java from: java dot com
3. Start PC Companion again and try to do the software unlock process once more.
Note: If you wish only to update the unit wait for the program to open and then select the quick link on the upper left corner that says "Update Phone/Tablet" and follow the instructions to perform the update. (the PC may request for the phone to be placed in Mass Storage mode. Do this by going into Settings>Xperia>Connectivity>USB connection mode)
Click to expand...
Click to collapse

Same here.
i have the same problem but i have rooted min with Glade rom, works fine except for the random reboot.

Hi all,
2 days ago I purchased brand new Z3 and today the device started restarting every 15-20 minutes. There are no external factor that seems to be causing it – the phone restarts without being in use. What I’ve notice is that it’s doing a “Soft Reboot”.
Some additional info – after the phone was turned on for first time it asked for an Software Update to Android 5.0. After installation it rebooted and asked for another update. The heaviest app that is currently running is Facebook.
I would really appreciate any suggestions as I would like to avoid waiting for two weeks for the service centre to do something, that I can also do.
Thanks!

KurtHoyle said:
Hi folks,
Has anyones Z3 started randomly rebooting on its own?
Its done it 4 times in the last hour. Battery life is at 30%
Thanks
Click to expand...
Click to collapse
...

Things to do before updating?

Allright, I finally got my Honor 8! FRD-L09 in Belgium through V-mall.:victory:
I got a notice there is an update available. I am currently on EMUI 4.1. On my older devices I never update and just flash higher versions instead.
Anything I should do before initiating this update?
Are there any reasons not to update (yet)?
Is there anything I should do like backups and all?
I'm currently trying to do an adb backup but I forgot what exactly is included in that. It's not the same as a nandroid is it?
Some weeks ago I saw some people need some files still. Forgot where it was or which wording was used. Does anyone still need something from a new user? Likely the request has already been filled with more people having the device by now.
I'm going to check out this thread later and mess around with xposed and those cool things.
Anything else I need to know about my device?
Thanks guys! Let's make this device awesome!:highfive:

ota updates
miva2 said:
Allright, I finally got my Honor 8! FRD-L09 in Belgium through V-mall.:victory:
I got a notice there is an update available.
Anything I should do before initiating this update?
Are there any reasons not to update (yet)?
Thanks guys! Let's make this device awesome!:highfive:
Click to expand...
Click to collapse
Hi miva2
Since getting my Honor 8 i've had a couple of ota updates which have installed fine (apart from installing some chinese app updates, but that happened because my phone is the chinese version with a supplier-installed mod to mostly make the phone english)
as far as I'm aware an OTA update should preserve all of your data and settings, but it can't hurt to regularly back up your personal files.
For this I use a nice little app called MyPhoneExplorer
not sure what the difference is between an adb and nandroid backup other than what I read here http://android.stackexchange.com/questions/48833/whats-the-difference-between-a-nandroid-backup-and-an-adb-backup
Hope that helps

The initial thing is to charge your mobile above 70% and take a backup of your data. In the future if any problem arises, then the first thing to do is the Factory data Reset.
So its better to wipe the cache and install the update.
Also remember your Google Password which is used for Login into your Android Google Account. All the Honor mobiles released in 2016 has Factory Data Protection. So you need to remember the username and password u used for logging in this mobile previously.

Before OTA update, check the instructions on screen, if any, usually it will show you to charge your phone above 50%. For major update, it will also remind you to backup your data (but I've never done that...)

Just make sure to have 70% of battery, or plug it in the charger

Thanks for the tips!
I'll try to make an adb backup again later. Had trouble finding the device through adb. Probably need some drivers or something.
vsriram92 said:
Also remember your Google Password which is used for Login into your Android Google Account. All the Honor mobiles released in 2016 has Factory Data Protection. So you need to remember the username and password u used for logging in this mobile previously.
Click to expand...
Click to collapse
Cool, I didn't know that.

Plug the charger in and update, ive nerver experienced an Honor Ota delete data

HonorCasper said:
Plug the charger in and update, ive nerver experienced an Honor Ota delete data
Click to expand...
Click to collapse
OTA update won't delete the data. However it is recommended to reset once after the update.
So taking backup is useful.

vsriram92 said:
OTA update won't delete the data. However it is recommended to reset once after the update.
So taking backup is useful.
Click to expand...
Click to collapse
You're absolutely right there bro

It's obvious, it became a habit in me

It is recommended that you update to the latest version as soon as possible. After you receive an update notification, you can enter Settings > Updater to check the update and choose whether to update. It is recommended that you update using a Wi-Fi connection.
Normally, system updates will increase your phone's performance, and strengthen personal privacy and data security protection. They also provide new features, therefore it is recommended that you update as soon as possible. If you do not update, you can still use your current system normally.
Performing a system update will not clear user data, but in order to protect your data security, it is recommended that you back up your data before updating. (NS)

PalakMi said:
It's obvious, it became a habit in me
Click to expand...
Click to collapse
Yeah youre right, i just become a part of updating

Okay so backup is just for user data. nandroid is not needed.
With reset I assume you guys mean a factory reset and not just a reboot.
Hope I get my sim card soon (mine was too big) so I can actually start using this phone instead of having it decorate my bedside table.

miva2 said:
Okay so backup is just for user data. nandroid is not needed.
With reset I assume you guys mean a factory reset and not just a reboot.
Hope I get my sim card soon (mine was too big) so I can actually start using this phone instead of having it decorate my bedside table.
Click to expand...
Click to collapse
First of all, you got a sweet bedside decoration dude:good:
Yes just data backup, and Yes, factory reset

miva2 said:
With reset I assume you guys mean a factory reset and not just a reboot.
Hope I get my sim card soon (mine was too big) so I can actually start using this phone instead of having it decorate my bedside table.
Click to expand...
Click to collapse
Yes we mean the factory reset.
In the meantime you get the SIM, you can update through Wifi (if available).
SIM is not mandatory to update.

beakerav said:
Hi miva2
Since getting my Honor 8 i've had a couple of ota updates which have installed fine (apart from installing some chinese app updates, but that happened because my phone is the chinese version with a supplier-installed mod to mostly make the phone english)
as far as I'm aware an OTA update should preserve all of your data and settings, but it can't hurt to regularly back up your personal files.
For this I use a nice little app called MyPhoneExplorer
not sure what the difference is between an adb and nandroid backup other than what I read here http://android.stackexchange.com/questions/48833/whats-the-difference-between-a-nandroid-backup-and-an-adb-backup
Hope that helps
Click to expand...
Click to collapse
I have a Chinese Honor 8 and just finished uninstalling the Chinese apps and setting up Google. Was going to do an OTA update, what do you mean by it installed some chinese app udpates? You mean the Chinese apps reappeared?

spix123 said:
. . . what do you mean by it installed some chinese app udpates? You mean the Chinese apps reappeared?
Click to expand...
Click to collapse
Sorry, bad use of language from me.
Not complete apps, but every now and then stuff pops up on screen, all in Chinese, that I don't understand, one such screen must be some media portal as there was hyperlink pictures (bit like a Chinese version of YouTube) but selecting returns server error.
I accidentally installed last ota and the next update notification screen that popped up was also in Chinese language. All my location settings are English so I figured the Chinese stuff must be updated system files because they started appearing after I installed updates (guess that's why supplier recommended no ota)

beakerav said:
Sorry, bad use of language from me.
Not complete apps, but every now and then stuff pops up on screen, all in Chinese, that I don't understand, one such screen must be some media portal as there was hyperlink pictures (bit like a Chinese version of YouTube) but selecting returns server error.
I accidentally installed last ota and the next update notification screen that popped up was also in Chinese language. All my location settings are English so I figured the Chinese stuff must be updated system files because they started appearing after I installed updates (guess that's why supplier recommended no ota)
Click to expand...
Click to collapse
I did one OTA update from b106 -> b135. Next one is to b160 and says it includes 3 patches. I didn't get any chinese popups or anything. I uninstalled most of them and disabled notifications/autostart on the ones remaining.
What version are you on and hows your standby time? Just testing the phone a bit now and standby isn't looking too good. Left it overnight with Wifi on and it lost around 10%. Wondering if its the rom, some setting or normal?

spix123 said:
. . . What version are you on and hows your standby time? Just testing the phone a bit now and standby isn't looking too good. Left it overnight with Wifi on and it lost around 10%. Wondering if its the rom, some setting or normal?
Click to expand...
Click to collapse
I'm on version 160, can't resist installing to see what gets improved, but I think it only a matter of time before an ota install breaks this e-mod-rom, I guess when that happens I'll just have to either pay e-to-talk for replacement rom or factory reset
I leave phone overnight with wifi on and bluetooth on (linked to my pebble wristwatch) and tend to lose 3 to 4 % by morning, really impressed with battery life. Have you found battery management app? I'm sure you would have, it's got some nice features for saving power

beakerav said:
I'm on version 160, can't resist installing to see what gets improved, but I think it only a matter of time before an ota install breaks this e-mod-rom, I guess when that happens I'll just have to either pay e-to-talk for replacement rom or factory reset
I leave phone overnight with wifi on and bluetooth on (linked to my pebble wristwatch) and tend to lose 3 to 4 % by morning, really impressed with battery life. Have you found battery management app? I'm sure you would have, it's got some nice features for saving power
Click to expand...
Click to collapse
It maybe because I had no sim in it and the phone was constantly checking for it. Turned on airplane mode and left for 8 hours, it lost 1%. Now trying airplane mode with Wifi on.
How do you know the rom is modded?

Oreo on mate 9 without unlocking bootloader? Or a good method to fix all

Hi,i'm new on huawei. I need help to test the upgrade Oreo on a Mate 9. But i read that method needs Unlock bootloader actually or pay a lot funkyhuawei for credits. And other thread doesn't seems very simple to understand. The mate 9 in question is c432 european variant. I need this upgrade because on the latest upgrades:battery is horrible for 4000 mah (needs 2 charge on a day often ), sometimes phone remains with black screen and doesn't start (it needs forced reset), ui crash sometimes crash randomly, speakerphone sometimes breaks mic (and sometimes not), bluetooth sometimes on car doesn't work on mediaplayer and notifications sometimes arrive a lot later (i disable autoclose for all apps) . I tried a reset from recovery but it doesn't change a thing. What should i do? Oreo can fix those things? Because is a shame that a high end(and overvalueted in my opinion) phone have this horrible problems. Thank you and sorry for noob questions.

djgigi94 said:
Hi,i'm new on huawei. I need help to test the upgrade Oreo on a Mate 9. But i read that method needs Unlock bootloader actually or pay a lot funkyhuawei for credits. And other thread doesn't seems very simple to understand. The mate 9 in question is c432 european variant. I need this upgrade because on the latest upgrades:battery is horrible for 4000 mah (needs 2 charge on a day often ), sometimes phone remains with black screen and doesn't start (it needs forced reset), ui crash sometimes crash randomly, speakerphone sometimes breaks mic (and sometimes not), bluetooth sometimes on car doesn't work on mediaplayer and notifications sometimes arrive a lot later (i disable autoclose for all apps) . I tried a reset from recovery but it doesn't change a thing. What should i do? Oreo can fix those things? Because is a shame that a high end(and overvalueted in my opinion) phone have this horrible problems. Thank you and sorry for noob questions.
Click to expand...
Click to collapse
I'm not sure if Oreo will fix all your problems, but only way to install it is: apply to beta and get in (not sure if it's still open), use HWOTA which requires bootloader unlocked or funkyhuawei. Those are your options, or wait for release of course.

ante0 said:
I'm not sure if Oreo will fix all your problems, but only way to install it is: apply to beta and get in (not sure if it's still open), use HWOTA which requires bootloader unlocked or funkyhuawei. Those are your options, or wait for release of course.
Click to expand...
Click to collapse
I try some weeks ago on beta ,but they cancelled the subscribe after almost 3 weeks who i send the request. This is really sad. Funky huawei doesn't need unlock bootloader ?but i read that you must pay to do something(and it is a shame..fw upgrade with money?it is android?)A hint to solve problems? It isn't mine(but of my GF) but i try everything .Sometimes phone, when it recieve calls doesn't ring or ring only last 5 seconds. All of those problems are a shame for a high end phone with high price.

djgigi94 said:
Hi,i'm new on huawei. I need help to test the upgrade Oreo on a Mate 9. But i read that method needs Unlock bootloader actually or pay a lot funkyhuawei for credits. And other thread doesn't seems very simple to understand. The mate 9 in question is c432 european variant. I need this upgrade because on the latest upgrades:battery is horrible for 4000 mah (needs 2 charge on a day often ), sometimes phone remains with black screen and doesn't start (it needs forced reset), ui crash sometimes crash randomly, speakerphone sometimes breaks mic (and sometimes not), bluetooth sometimes on car doesn't work on mediaplayer and notifications sometimes arrive a lot later (i disable autoclose for all apps) . I tried a reset from recovery but it doesn't change a thing. What should i do? Oreo can fix those things? Because is a shame that a high end(and overvalueted in my opinion) phone have this horrible problems. Thank you and sorry for noob questions.
Click to expand...
Click to collapse
Oreo will not help with your issues.
Try another factory reset, DON'T install any apps and see if it keeps happening. If it does, send your Mate to a repair centre. Might be a defective device (rare, but happens).

robogo1982 said:
Oreo will not help with your issues.
Try another factory reset, DON'T install any apps and see if it keeps happening. If it does, send your Mate to a repair centre. Might be a defective device (rare, but happens).
Click to expand...
Click to collapse
Oh well. I must try it by myself, but I think is almost impossible because it is of my gf and I must convince her to try to do a little change to try it. Thanks for reply I wait another answer. I try 4 resets. But same problems.

i use a new C432 (B197) No sync; no W-Lan; 2G; no BT; No NFC; 130 apk’s installed and have 0.2%/h battery drain- = ~5%/24! This is only 30% of my older LG G5.
If it is not possible to solve this problem with a factory reset, return it to the store you have buy it. If this is not possible, everything else will have a high risk to get a paper weight!
(After my own experiences, i would try to flash the full stock rom image xx29c432b198. But i can not recommand this way to somebody else, if he do non know more about this procedure)

non-toxic said:
i use a new C432 (B197) No sync; no W-Lan; 2G; no BT; No NFC; 130 apk’s installed and have 0.2%/h battery drain- = ~5%/24! This is only 30% of my older LG G5.
If it is not possible to solve this problem with a factory reset, return it to the store you have buy it. If this is not possible, everything else will have a high risk to get a paper weight!
(After my own experiences, i would try to flash the full stock rom image xx29c432b198. But i can not recommand this way to somebody else, if he do non know more about this procedure)
Click to expand...
Click to collapse
It is older almost one hear this phone. I think is hw problem. But real strange. Probably motherboard problem. Or i don't know. The mate 9 in question have b197 too actually

djgigi94 said:
Hi,i'm new on huawei. I need help to test the upgrade Oreo on a Mate 9. But i read that method needs Unlock bootloader actually or pay a lot funkyhuawei for credits. And other thread doesn't seems very simple to understand. The mate 9 in question is c432 european variant. I need this upgrade because on the latest upgrades:battery is horrible for 4000 mah (needs 2 charge on a day often ), sometimes phone remains with black screen and doesn't start (it needs forced reset), ui crash sometimes crash randomly, speakerphone sometimes breaks mic (and sometimes not), bluetooth sometimes on car doesn't work on mediaplayer and notifications sometimes arrive a lot later (i disable autoclose for all apps) . I tried a reset from recovery but it doesn't change a thing. What should i do? Oreo can fix those things? Because is a shame that a high end(and overvalueted in my opinion) phone have this horrible problems. Thank you and sorry for noob questions.
Click to expand...
Click to collapse
You can download the beta oreo for your mate 9 from the following website:
http://pro-teammt.ru/firmware-database/?firmware_model=MHA-L29&firmware_page=0
Extract the update.app from the zip file. Create a folder "dload" on your sdcard. Turn off the phone and press power+volume up+volume down at the same time for the software to be updated even with locked bootloader. I do not think your phone's problem will be solved just by the software update. However you can always try to update your phone to oreo.

[email protected] said:
You can download the beta oreo for your mate 9 from the following website:
http://pro-teammt.ru/firmware-database/?firmware_model=MHA-L29&firmware_page=0
Extract the update.app from the zip file. Create a folder "dload" on your sdcard. Turn off the phone and press power+volume up+volume down at the same time for the software to be updated even with locked bootloader. I do not think your phone's problem will be solved just by the software update. However you can always try to update your phone to oreo.
Click to expand...
Click to collapse
No you can't. dload only works with "offline" firmware (https://forum.xda-developers.com/mate-9/development/rom-service-roms-t3693545).

Did you buy it new ? How old is it ? is it for your region ? Why have you not contacted Huawei ?

Just updated to Oxygen OS 9.5.9 and the *#808* Factory Mode is no longer working.

I just updated to the latest OOS build and Factory Mode seems to no longer work. *#800* still works though. Does anyone know if 1+ disabled it with this update, or is it just me?

*#801# is also not working.

*#801# Does not work. So QPST / PDC VoLTE doesn't work ...

Following. Maybe someone can download the apk from 9.5.8 to port on 9.5.9.
Edit: Looks like somebody already did it: https://forum.xda-developers.com/showpost.php?p=79868445&postcount=188
Switching on Serial on EngineerMode doesn't work, but Full-port switch looks like it's enough for VoLTE.

Where is the ROM link? I hate it that this company doesn't keep their stupid website updated

photolarry said:
Where is the ROM link? I hate it that this company doesn't keep their stupid website updated
Click to expand...
Click to collapse
wtf. Show me where other OEMs update their page instantly.

matze19999 said:
wtf. Show me where other OEMs update their page instantly.
Click to expand...
Click to collapse
Google does and this OEM should. There's a hidden link but I found it. I just think it's stupid they hide it and don't place it online from their website. Goes against what they told me about being very developer friendly and updates every three weeks etc. Not to mention this slot confusion.... Where you get boot loops if you don't fastboot the old boot image. It's caused me many headaches which I didn't get with a pixel.

Can anyone confirm that it is safe to install this apk? It won't break anything?

They don't put this up for nothing...
"This OTA will have a staged rollout, the OTA will be received by a limited number of users today and will have a broader rollout in a few days after making sure there are no critical bugs"
But yes, let's push an update out to everyone, day one of release, and potentially screw up many phones.
Google used to do the same thing. They changed that and problems occured a few times. Both OEMs are not at fault for others sharing links to get the updates.

proa_p said:
Can anyone confirm that it is safe to install this apk? It won't break anything?
Click to expand...
Click to collapse
Safe!

SpasilliumNexus said:
They don't put this up for nothing...
"This OTA will have a staged rollout, the OTA will be received by a limited number of users today and will have a broader rollout in a few days after making sure there are no critical bugs"
But yes, let's push an update out to everyone, day one of release, and potentially screw up many phones.
Google used to do the same thing. They changed that and problems occured a few times. Both OEMs are not at fault for others sharing links to get the updates.
Click to expand...
Click to collapse
Case in point lol
https://www.androidpolice.com/2019/07/10/get-your-pixels-ready-android-q-beta-5-is-landing-today/#2

Tompi-droid said:
*#801# Does not work. So QPST / PDC VoLTE doesn't work ...
Click to expand...
Click to collapse
Have you found a solution for this?
I can enter to engineering mode after install the apk, but when I enable serial, it just close.

sixtybi said:
Have you found a solution for this?
I can enter to engineering mode after install the apk, but when I enable serial, it just close.
Click to expand...
Click to collapse
Full-port switch: ON, dont Touch the Serial.

I would like to enable the Serial from the *#801#, however the engineer menu crashes every time.
Is there a solution to enable the Serial?
Ultimately, I would like to enable the serial to use the QPST application.

Works even when it closes ...
mine also closes when I press "Serial Off", however, it seems it's enough for the USB driver to talk to the device.
I was able to talk to the device and switch providers back to a working VOLTE/VOWIFI profile.
BTW, I now have a OnePlus Last - it's not a OnePlus 6 anymore, because it's the last device I will ever have bought from OnePlus.

Question Problems with Random Shutdowns and Inability to play certain games.

Hello. Rather new here. I have newly purchased a Red Magic 7 Pro from their Official Website. It hasn't even been 10 minutes since I got it before it started having problems like random shut down and reboots.
I've reached out to their support page now where they've told me to try updating the version of the phone. I've done both online updates and local updates, but neither method worked. I've thought about sending the phone back for a replacement if this continues, but I'd rather see if I can resolve the issue first before resorting to that
Mine is the global version and I've been told the update to download in the US and Asia update 3.14. The current version it's running is 3.12
I've considered rooting the device to see if I can do a true factory reset since their method of resetting it via the phone's settings and getting in its debug menu has done nothing. But it's still under warranty so if they give me the option to return it for a new one I will. Hopefully, if this is busted, it's only this particular phone.

When you got the the phone new did you transfer the data of your old phone?

Yea I was trying to transfer files at the time to my other android.

Pokemonaces said:
Yea I was trying to transfer files at the time to my other android.
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There was a bug in the beginning i've you transfer files the Cellar data will never connect and turn off on with cause the phone to overheat. But you got a different bug i see. you can only try to update the phone to 3.14 or factory reset without transfer the apps first and update then. Btw ask on Reddit there are more active people.
Reddit link: https://www.reddit.com/r/RedMagic/
Update link: https://help.redmagic.gg/hc/en-us/articles/6360319907865-REDMAGIC-7-Pro\

I've tried updating first before transferring, but I get the same errors on the images above.
Depending on how often it reboots, in some cases it gets stuck on gaming mode and I have to wipe the data via holding down the volume down and power button method.
Some other causes include missing apps as it keeps resetting. The common factors is that certain games fail to download and random reboots.
The reboots happen pretty frequently when I try to update using Wifi. Even if it does go through, I get the update package error or poor signals error even though I have a solid internet connection.
And thanks I'll check out the Reddit page for more solutions there

Pokemonaces said:
I've tried updating first before transferring, but I get the same errors on the images above.
Depending on how often it reboots, in some cases it gets stuck on gaming mode and I have to wipe the data via holding down the volume down and power button method.
Some other causes include missing apps as it keeps resetting. The common factors is that certain games fail to download and random reboots.
The reboots happen pretty frequently when I try to update using Wifi. Even if it does go through, I get the update package error or poor signals error even though I have a solid internet connection.
And thanks I'll check out the Reddit page for more solutions there
Click to expand...
Click to collapse
Hmm can you check your google play system update. There is a bug that hasn't been fixed it can't update so the phone will reboot twice.
The only options is to reflash the software or send it back for a replacement.