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[HELP] Cannot factory reset a Kyocera Hydro Wave (C6740N) on Metro PCS

Greetings to all the developers and registered users on this site... Yes, this is my first post, but I read here pretty often and I used the search function, trust me! Seriously, I've tried all I could and I am at my wits end, but this is technology, we can't let it own us, we gotta continue owning it and that's what online communities like xda help us do, so thanks for all your past, present, and future contributions here. So I got this Metro PCS Kyocera Hydro Wave (C6740N) that I can't factory reset for a number of reasons, but mainly because I believe that there is either no boot-loader or no recovery partition as a result of Metro PCS flashing the ROM...
Anyway, lets get to the juice:
- Device powers on/off, but no combo of Vol -/+ and Power buttons bring up a recovery menu or anything (holding any combo down just boot-loops)
- Device has no SIM and no micro SD card, and the battery is not removable
- Device is locked... Like, pattern-locked/google account info/too many attempts/yada yada yada
- Device has no data and no WiFi connection active, so I could not use the google account to get past the lockscreen
- Device does not have USB debugging enabled/Google drivers for ADB do not work (Windows 7 auto-detects when I plug in the phone and installs a generic Microsoft driver which cannot be removed even after uninstalling the device, and also I pointed the Device Manager to the correct Google drivers I installed with the Android SDK Tools, as well as the Samsung Naked Universal Drivers I found on this forum, and Kyocera ADB drivers I found through Google which all failed, Windows returned a message stating that the most up-to-date or best driver for this device is already installed)
What I've tried (everything possible really):
- Hard reset/Recovery from phone: FAILED
- Connect to Linux and install ADB, then tried running the adb shell, adb devices, fastboot devices, etc but phone not detected: FAILED
- Connect to Windows 7 and install ADB (Android SDK Tools), I literally checked every single box and installed Platform-tools, google drivers, everything, got to the command prompt as admin, cd to the ADB directory, ran same commands as in linux, also tried commands on several forums and posts like adb shell rm /data/system/gesture.key to remove the lock but everything: FAILED
- Connect to Windows 7 and attempt to install proper drivers using RootGenius, MoboRobo, PDAnet, and several other suggestions which all were oblivious/unable to detect the device despite Windows recognizing it, so they all: FAILED
- Connect to Windows 7 and attempt running ADB through a Cygwin terminal, but the command "sudo" was not recognized/not valid, so: FAILED
- Connect to Windows 7 and use XRYViewer to extract data from the phone, possibly to see the system files and get an actual understanding of what everybody is saying you need to mount from the recovery partition, but no clue how to use this, since I can't find an XRY file in the internal storage, so: FAILED
- Connect to Windows 7 and access data/recover data from device using "Wondershare Dr.Fone for Android" and "iLike Android Data Recovery Pro" but both programs instructed me to enable USB Debugging, which is not possible, so the both also: FAILED
Despite this being my first post, I have scoured the forums here in addition to every other forum and webpage regarding this issue as well... There just isn't much about this phone except negative reviews, and I have come to the conclusion that on this particular model phone, I am out of options... I have a paperweight... I'm not very familiar with Android... So please correct me if I'm wrong...

Any input?
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...

Mojo2XL, I guess you did not find an answer?
Mojo2XL said:
I'm curious if there are any options at this point, I have been trying to get through to this phone on several computers for the past couple days and it is frustrating me... Any input from the community would be much appreciated...
Click to expand...
Click to collapse
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~

eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
Click to expand...
Click to collapse
may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..

barabeka said:
may be this:
*2767*3855# - Think before you give this code. This code is used for factory format. It'll remove all files and settings including the internal memory storage. It'll also reinstall the phone firmware.
I found code in internet, but may be it works? can't check, my "wave" comes to me from USA by post for a few weeks..
Click to expand...
Click to collapse
doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls

elliwigy said:
doesnt work.. you can only get to emergency dialer which can only b used to make emergency calls
Click to expand...
Click to collapse
okay. i will try something, when my phone will come. is your Wave locked?

barabeka said:
okay. i will try something, when my phone will come. is your Wave locked?
Click to expand...
Click to collapse
i bought another phone and they threw it in free but it has a pin code lock so i cant even get to google screen to bypass frp as im stuck at pin lockscreen and these darnphones have no recovery..
i doubt ull figure out a way as im real savvy with this stuff lol theres no recovery to boot into in order to reset and no way to update tje phone wothout knowing the pin code

any luck? i cant believe this thing is this locked down. makes apple look like chils play

warriorpluto said:
any luck? i cant believe this thing is this locked down. makes apple look like chils play
Click to expand...
Click to collapse
i believe it can be done with a pc

Did you happen to get the files the other member posted that was only available for eight days?

Mojo2XL - Sort of.
I saw a youtub video (sorry no link) that says there was a OTA update that changed the phone's firmware that solved all the problems mentioned here. Thing is I have no carrier and cannot find this new firmware, but, I am still hunting....
​
eenuckols said:
I have the exact same problem and it appears I am several months after your post. I just want to use this device as an e-reader but like you, I cannot get anything to recognize it!~
Click to expand...
Click to collapse

I'm having the same problem, I have been trying to get this thing to hard reset for a week now. There has to be a way to reset this Hydro Wave.. Has anyone dealt with this thing?

Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it

WhiteWolf77 said:
Hey hold the buttons as follows volume- & power at the exact same time while your phone is off be warned if you phone was preowned you need the goole account originally activeated with that phone if you do not have that then your in the same vote as me i cant remember any of my gmail account info to my wave from when i had it active I have litterally tried every thing to recover the info and i still can't recover it
Click to expand...
Click to collapse
That doesn't work on this phone the hydro wave from AT&T has factory reset protection so it cannot be reset using the volume down and power button reset

Any update?

dannybz said:
Any update?
Click to expand...
Click to collapse
let me work on this, been trying to master as many FRP bypasses as i can. I don't have the device but a client is in the same boat

I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.

PhoneScrambler said:
I accidentally stumbled upon a something weird. I've managed to make the camera crash to the home screen somehow. I believe this was a result of holding both volume buttons and opening numerous menus while using the camera. My guess is that it overloads it after a certain amount of times and causes it to crash. I've gotten the android UI to crash like this before. I will try to recreate the scenario and update you guys on this. it's on a Kyocera Hydro Wave. Running android 5.0 I believe. Try going wild until the phone starts to lag. eventually stuff will crash and the lock screen may go with it. use this to your advantage and enable USB debugging as quickly as possible because it will reset itself after about 30 seconds. Someone else on YouTube has recently told me that it worked for them. I would look into doing that.
Click to expand...
Click to collapse
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear

I'm new to this forum, but NOT new to this site . I have visited here on numerous occasions seeking the help that needed . With that being said, I would like to offer a Bonafide, Tried and True way to factory reset the Kyocera Hydrowave . I KNOW that this work's for I have done in on numerous occasions for a friend of mine that works for Metro PCS ....
Step One: Completely power off the phone .
Step Two: Hold the Power AND Volume DOWN Buttons SIMULTANEOUSLY .
Step Three: DO NOT release any buttons, even when you get to the Boot Menu . (Very Important, If you don't do it right, you have to start all over lol ) .
Step Four: Once inside the Boot Menu, ONLY release the Power Button; or the Boot Menu will close and you have to start all over again .
Step Five: Use the Volume Down Button to Highlight the Wipe/Factory Reset Option .
Step Six: Use the Power Button to Select the option .
Step Seven: Watch the bottom of the screen for the progress, and then use the Volume Up Button to restart .
And there you have it . I hope that this helps out SOMEONE out there, because I feel good giving back for the help that I have received on here .
PS.( If you would like for me to post a Video Tutorial on this, can someone please tell me how to post the Video; I guess by me being a Newbie on here, I'm not allowed to do as of yet ) . If Anyone needs to contact me, as I'm not on here very often, my email is [email protected] .

LilAnt530 said:
Is there anything a little more realistic possible? Lol, I can see an update available, can't connect to WiFi to update haha. The stuff they lock these phones with anymore i swear
Click to expand...
Click to collapse
As unrealistic as it may sound it actually works Trust me on this. its similar to the LG attack which... is nothing but entering a long password.
betanews.com/2015/09/16/bypass-the-android-lollipop-lockscreen-by-entering-a-really-long-password
Just give it a go. it already worked for one dude on youtube. it takes a while but it honestly works. If you can get it, update the phone as soon as possible turn the screen timeout off and let it update. when the phone resets the update will install and you will be able to factory reset.
I mean it couldn't hurt. if you're locked out with no factory reset and ADB tools won't work what else can you do?

New S8+ with google FRP problem

Hi All,
I've just received my new S8+ Coral Blue (Korean LGU Plus branded) SM-G955N that I had bought online from Kogan.com.au. I was alittle devastated to see that upon trying to log into it with my Google account, the dreaded "This device was reset. To continue, sign in with a Google Account that was previously synced on this device" error has occured.
What I've tried:
I've tried factory resetting through stock recovery, but this didnt help.
I've went ahead and downloaded the stock firmware from Sammobile (sammobile.com/firmwares/galaxy-s8/SM-G955N/LUC/download/G955NKSU1AQDG/129793/) and flashed it through Odin. I've made sure to flash everything - the AP, BL, CP, Home CSC but the issue is still present.
Is there anyway to get rid of this damned error without rooting or voiding warranty?
Please help!

Galaxy s8+ frp bypass
try adding a network then in the pop up type any work....try holding it down then press assist when it goes to google app type test dpc bypass install it n add a work account.....reset your phone once more and your good to go

Wiz_Kidd,
Im not sure If I understood exactly what you meant. I do apologise but could you please be alittle more clearer with your instructions?.
Just for the record, I cannot get beyond the Google Sign In screen so I dont know where or how to add the network you've explained in your post.

s8plususer said:
Wiz_Kidd,
Im not sure If I understood exactly what you meant. I do apologise but could you please be alittle more clearer with your instructions?.
Just for the record, I cannot get beyond the Google Sign In screen so I dont know where or how to add the network you've explained in your post.
Click to expand...
Click to collapse
Ok....heres a different way....when you reach at the add account pop up....type any random word and hold it down until you get another pop up then tap on assist....when the google app pop up type test dpc and download it when you complete that contact me

Do you know which software the phone is currently on? You should be able to find the version it's currently on in the recovery menu.

There's only one descent solution:
Return the phone where you bought it and:
1. ask there the log-in account
2. ask for a new phone
You'll never pass FRP (and that's a good thing, in case the phone has been stolen)

wiz_kidd said:
Ok....heres a different way....when you reach at the add account pop up....type any random word and hold it down until you get another pop up then tap on assist....when the google app pop up type test dpc and download it when you complete that contact me
Click to expand...
Click to collapse
Ok Ive just tried that but when I do select the randomly typed word, 'Assist' doesnt come up. Only "CUT COPY and SELECT ALL" comes up. There is no Assist button or menu.

s8plususer said:
Ok Ive just tried that but when I do select the randomly typed word, 'Assist' doesnt come up. Only "CUT COPY and SELECT ALL" comes up. There is no Assist button or menu.
Click to expand...
Click to collapse
Ok great...have you seen any arrow pointing to your left....if there is click on it....if there isnt one.....u could kindly carry your phone back

cadcamaro said:
Do you know which software the phone is currently on? You should be able to find the version it's currently on in the recovery menu.
Click to expand...
Click to collapse
Product name: SM-G55N
Current Binary: Samsung Official
System Status: Official
FRP Lock: On
OEM Lock: On
And I'm throwing this in as this is the office firmware that I flashed last night.
G955NKSU1AQDG_G955NOKR1AQDG_LUC

henklbr said:
There's only one descent solution:
Return the phone where you bought it and:
1. ask there the log-in account
2. ask for a new phone
You'll never pass FRP (and that's a good thing, in case the phone has been stolen)
Click to expand...
Click to collapse
Ugh, is this really the only thing to do?. I dont think they would know the login account as I bought it from an online retailer shop. The box wasn't opened and all the stickers on the box were still there (until I opened the box of course).
Theres videos of people passing FRP online. I do believe there would be a way around this. But if it comes to it I can always return it.

wiz_kidd said:
Ok great...have you seen any arrow pointing to your left....if there is click on it....if there isnt one.....u could kindly carry your phone back
Click to expand...
Click to collapse
Yeah theres a left arrow, but it simply takes me back to the previous screen.
So what are you thinking?. The phone is fake or some Samsung engineer logged into it before factory resetting it or something?

Oh and please note that I am doing all this with no simcard in the phone. Not sure if that makes a difference.

s8plususer said:
Yeah theres a left arrow, but it simply takes me back to the previous screen.
So what are you thinking?. The phone is fake or some Samsung engineer logged into it before factory resetting it or something?
Click to expand...
Click to collapse
no the phone is not fake but it makes things way harder

wiz_kidd said:
no the phone is not fake but it makes things way harder
Click to expand...
Click to collapse
How hard are we talking?

s8plususer said:
How hard are we talking?
Click to expand...
Click to collapse
I dont know for sure but it will be difficult

Alright, well It looks like I will have to have it returned then. Thanks for everyones help.

s8plususer said:
Alright, well It looks like I will have to have it returned then. Thanks for everyones help.
Click to expand...
Click to collapse
Are you connect to wifi when you are trying to hold down the word ?

samcex said:
Are you connect to wifi when you are trying to hold down the word ?
Click to expand...
Click to collapse
Yep I have connected to my homes wifi whilst holding down the word.
It seems that trick does not work on the newest version of android. Nor does the Realterm trick work either.
Quite sad really.

s8plususer said:
Hi All,
I've just received my new S8+ Coral Blue (Korean LGU Plus branded) SM-G955N that I had bought online from Kogan.com.au. I was alittle devastated to see that upon trying to log into it with my Google account, the dreaded "This device was reset. To continue, sign in with a Google Account that was previously synced on this device" error has occured.
What I've tried:
I've tried factory resetting through stock recovery, but this didnt help.
I've went ahead and downloaded the stock firmware from Sammobile (sammobile.com/firmwares/galaxy-s8/SM-G955N/LUC/download/G955NKSU1AQDG/129793/) and flashed it through Odin. I've made sure to flash everything - the AP, BL, CP, Home CSC but the issue is still present.
Is there anyway to get rid of this damned error without rooting or voiding warranty?
Please help!
Click to expand...
Click to collapse
Flash the combo fw and eng boot. Should fix your problem

Honestly its quicker and easier for you to return it to Kogan ASAP and get a working replacement *fingers crossed* in your hands quicker.
If anyone is claiming to have a quick fix on YouTube I would be apprehensive and venture to guess that they're just out to make a quick buck off of some unsuspecting suckers. It seems there was some method for the s7 on MM but after some light reading I am under the impression that this method doesn't work on Android 7.0 Nougat.
There may legitimately be a fix out there somewhere but I feel like I would have seen it by now when you include other threads where this FRP question has been brought up. Again I could be wrong but I still think it's just not worth the effort tbh.

Fingerprint Honor 6x does not work always

Hello guys, my fingerprint reader is not always working as it is intended. If it is working unlocking my phone isn't a problem, it is as fast as it should be. Also guestures on the fingerprint reader are working fine - then sometimes the fingerprint reader doesn't recognize that I put a finger on it. No vibration and no unlocked phone (obiviously) and I have to enter my pin to enter my phone.
Reboot doesn't resolve this issue, as it comes back a few minutes after restart. Phone is about a month old and on the latest Emui firmware. Any suggestions beside full wipe and returning to service center?
Thanks in advance!

The weird thing is that it doesn't even vibrate as to show that it didn't recognized the fingerprint, but it just doesn't show signs of life... And neither a reboot solve the issue instantaneously? So strange. Tell me something more, did you updated OTA, or with Firmware Finder? You have something like Greenify installes? Other?

RedSkull23 said:
The weird thing is that it doesn't even vibrate as to show that it didn't recognized the fingerprint, but it just doesn't show signs of life... And neither a reboot solve the issue instantaneously? So strange. Tell me something more, did you updated OTA, or with Firmware Finder? You have something like Greenify installes? Other?
Click to expand...
Click to collapse
No a reboot doesn't change anything - there is no app installed for battery optimization or a taskkiller or something similar. I've got the phone a month ago, everything else works flawless. I did the first update to android 7 via sd card and received another ota update some days ago. Every update was an official update from Huwaei/Honor, i have a c432 BLN-L21 device with no carrier lock or branding. Build: BLN-L21C432B365, Security patches from 1st August.

Just checked my build, man, and... we're exactly on the same, identical build. I only have to download the update and apply it because I'm still on B360, thing that I'll do probably tomorrow (even if I'd like to download the full package of 2,45GB and not only the upgrade of 547M, I'd like to keep the package for future eventualities since that Huawei removed firmwares from their site). Don't know if the first update via SD card could be responsible somehow or not of this, you remember if the update made by SD was the correct version of firmware that was matching with your initial build?

Does it happen mostly after you take out your phone from pocket and try to unlock with FP? Or some other behaviour while unlocking normally

shashank1320 said:
Does it happen mostly after you take out your phone from pocket and try to unlock with FP? Or some other behaviour while unlocking normally
Click to expand...
Click to collapse
It makes no difference if I take it out of the pocket or it is just lying around before trying to unlock it. No other faulty behaviour beside the unlocking problem.
@RedSkull23 I'm pretty sure I had the right firmware and that it was matching the product exactly.

gent0r said:
@RedSkull23 I'm pretty sure I had the right firmware and that it was matching the product exactly.
Click to expand...
Click to collapse
Well this tightens the circle of possible causes of this, did your phone ever dropped? I'm starting to think at an hardware problem now...

Try performing a hard factory reset but wipe the Cache Partition first. Be sure to back up all your data before you do this. That should help with any software conflicts.

RedSkull23 said:
Well this tightens the circle of possible causes of this, did your phone ever dropped? I'm starting to think at an hardware problem now...
Click to expand...
Click to collapse
Seems more of a hardware issue or may be a factory reset can help him here

Even I had the same problem. So the solution is to delete your previous finger print and than enable a new one. Hope this helps....

Question Disable secure boot (pin necessary for connecting at startup)

Hello everyone,
sorry if it's a common issue, here and not, but i can't find a way to do a thing i'm trying to do since months........
I bought 3-4 months ago a Nord CE 2 and i still haven't found a way for disabling the need to insert the pin when i turn it on, so it can connect to radio capability and all the connections.
I'm not talking about the sim block, but the entire connectivity. In my last phone (Lenovo P2) it was called "secure boot", and i disabled it.
I followed a tutorial for obtaining it: i removed the sequence pin, and re-setted it, but the option of disabling at boot what i need did not appear in my phone.
Any help or direction to follow?
Many thanks in advance.
Greetings.

mbrancalion said:
Hello everyone,
sorry if it's a common issue, here and not, but i can't find a way to do a thing i'm trying to do since months........
I bought 3-4 months ago a Nord CE 2 and i still haven't found a way for disabling the need to insert the pin when i turn it on, so it can connect to radio capability and all the connections.
I'm not talking about the sim block, but the entire connectivity. In my last phone (Lenovo P2) it was called "secure boot", and i disabled it.
I followed a tutorial for obtaining it: i removed the sequence pin, and re-setted it, but the option of disabling at boot what i need did not appear in my phone.
Any help or direction to follow?
Many thanks in advance.
Greetings.
Click to expand...
Click to collapse
I'm not sure about what secure boot you're referring too

ko_hi said:
I'm not sure about what secure boot you're referring too
Click to expand...
Click to collapse
When i turn on my actual phone and the former one, you can only make emergency call and nothing else, until you insert the sequence pin. Then the phone unlock, and so the normal screen appear, data connection starts, etc.
With my former phone, the Lenovo, there was a way to disable this "secure boot mode", so when i turned on the phone it connected to the web, etc, for downloading messages, email etc, and only the screen remained blocked, as the normal behaviour when phone is already on.
I'd like to obtain this with the Oneplus, but i can't find a way. A maybe a way does not exist....

mbrancalion said:
When i turn on my actual phone and the former one, you can only make emergency call and nothing else, until you insert the sequence pin. Then the phone unlock, and so the normal screen appear, data connection starts, etc.
With my former phone, the Lenovo, there was a way to disable this "secure boot mode", so when i turned on the phone it connected to the web, etc, for downloading messages, email etc, and only the screen remained blocked, as the normal behaviour when phone is already on.
I'd like to obtain this with the Oneplus, but i can't find a way. A maybe a way does not exist....
Click to expand...
Click to collapse
Are you referring to sim pin
Just search sim card lock
If you mean
The extra security for the device (that breaks the decryption in custom recovery that might be called as you say) i haven't seen that option on this device

ko_hi said:
Are you referring to sim pin
Just search sim card lock
Click to expand...
Click to collapse
No, it's not the sim card pin. I always disable it, in all phones.
ko_hi said:
The extra security for the device (that breaks the decryption in custom recovery that might be called as you say) i haven't seen that option on this device
Click to expand...
Click to collapse
I'm started to think that, as you say, in the stock rom it's not possibile to disable it in the Nord.
BTW: this phone has too many things that i don't like. I strongly suspect that it will be my first and last oneplus phone........

mbrancalion said:
No, it's not the sim card pin. I always disable it, in all phones.
I'm started to think that, as you say, in the stock rom it's not possibile to disable it in the Nord.
BTW: this phone has too many things that i don't like. I strongly suspect that it will be my first and last oneplus phone........
Click to expand...
Click to collapse
I don't think it's enabled at all

Sim card lock was enabled by default, as in all the phones i've seen.
I'm talking about another thing.
I'm very thankful for your replies, but they are not on topic.

I think newer phones like my phone oneplus 9 pro and above - you cannot disable secure boot. If you boot into bootloader menu, you will see it say something like "SECURE BOOT - YES".
I believe qualcomm processors have it forcibly enabled.

I'm not going to mess up with unlocking it, etc.
I don't use Windows, too......
I'm starting to be very disappointed with this phone. I can't record calls...... It does not update.....Assistants at Oneplus go on replying to me uninformed and unuseful emails.

mbrancalion said:
I'm not going to mess up with unlocking it, etc.
I don't use Windows, too......
I'm starting to be very disappointed with this phone. I can't record calls...... It does not update.....Assistants at Oneplus go on replying to me uninformed and unuseful emails.
Click to expand...
Click to collapse
I wouldn't unlock it either mainly because TWRP is not available for this oneplus nord ce 2 phone and rumors have it there is no known working MSM tool for this phone. Without proper safety measures, I would stay on stock.

immortalwon said:
I wouldn't unlock it either mainly because TWRP is not available for this oneplus nord ce 2 phone and rumors have it there is no known working MSM tool for this phone. Without proper safety measures, I would stay on stock.
Click to expand...
Click to collapse
TWRP is available for Android 11.
And an update will come today or tomorrow for android 12.
regarding staying safe, i've found a way to be able to play it safe with this phone

ko_hi said:
TWRP is available for Android 11.
And an update will come today or tomorrow for android 12.
regarding staying safe, i've found a way to be able to play it safe with this phone
Click to expand...
Click to collapse
TWRP may officially support A11, that does not mean it supports every device. If you go on official TWRP website, the device the OP is talking about is not on the supported list.

immortalwon said:
TWRP may officially support A11, that does not mean it supports every device. If you go on official TWRP website, the device the OP is talking about is not on the supported list.
Click to expand...
Click to collapse
Sorry i meant it is unofficially supported for our device, and by on A11 i didn't mean any other device then ours

Need help undoing what my old roommate done to my phone

A guy that is apparently a hacker hacked into all my devices and have been controlling my phone. I just don't know how to get him off. Here's 2 pics of the recovery log.
It's taken me 2 months of reading different forums to kinda figure out what he has done to my phone. I just don't know how to fix it and get him completely off. Right now he can control all apps and anything I do on my phone. If I need to upload more logs I will do that.

I see NO logs whatsoever here. Can you please add the logs?

traman124 said:
I see NO logs whatsoever here. Can you please add the logs?
Click to expand...
Click to collapse
traman124 said:
I see NO logs whatsoever here. Can you please add the logs?
Click to expand...
Click to collapse
Yes sorry I thought I did put them up here's 3 pics I'll post the rest in a minute I'm gonna get an app that will generate logs.
If this post vanishes that means he deleted it. If been trying to post here for over a month now.

How did you find out he hacked you?
What's your phone model? (Edit: from the logs it is probably a Moto G Stylus 5G 2022)
(PS I saved those photos so I have them even if they're deleted)

@HackD_1 you might be able to reflash the firmware if you're scared, but I still want to know how you found this out (it would be helpful) and if you know what exactly he did.

Sorry for the delay in response.
Yes my phone is a moto stylus 2022 5 G.
I found out after a series of events took place that ended in me catching him on my network. When I confronted him and told him I got a screenshot is when the attacks really started.
He hijacked my network by installing openwrt on my router. I had TMobile home internet and they supply the router so I couldn't just go buy a new one. I eventually got a new router but he just did the same thing to the other one. It got so bad I had to just turn my internet off. In the beginning the attacks would be in direct result of things happening. He moved out but he still has my phone under control. When I buy a new one he just hacks it this is phone 5 in 2 months.

traman124 said:
@HackD_1 you might be able to reflash the firmware if you're scared, but I still want to know how you found this out (it would be helpful) and if you know what exactly he did.
Click to expand...
Click to collapse
Im actually not sure what all he has done. I do know he uses system apps and changes permissions. He uses project treble to get system root and then he somehow has root privileges over on the phone. He can delete or just turn off any app he wants. It's so complex it's hard for me to even explain. Here's logcat logs hopefully it will help so you can help me.
I tried to reflash the firmware with the moto rescue and recovery but it stopped half way through. He messed the computer up so bad I can't even get on it without him knowing. Then he stops all downloads that have to do with fixing the phone.
It's extremely aggravating.

Ok this person is extremely intrusive and seems to be targeting you.
I have a question: the TMo gateway already runs openWRT, so how do you know he has access?
Did this happen to all your phones? Does he have physical access to your phone?
Can you reset your PC from Windows recovery (or settings if it is a Mac)?
And how do you know that he did it?
Can you boot to Recovery (volume down while powering on) snd send a pic?

Download this program and reformat your device
Rescue and Smart Assistant Tool - Motorola
<h6><span style="color:#FFFFFF"><strong>Our Rescue and Smart Assistant tool</strong><br />can help diagnose and resolve issues on your<br />Motorola phone or Lenovo phone/tablet.</span></h6>
www.motorola.com
This should help

@Cheshire147 read his previous post - he tried that tool and it freezes halfway through

Ah. Ok.
I would look up sbf flashing.
SP Flash Tool • RootJunkysDL.com
RootJunkys File Download Site.
rootjunkysdl.com
(Collection) stock ROM / firmware for Motorola Moto G Stylus 5G 3rd gen 2022 (MilanF) - addROM
(Collection) stock ROM / firmware for Motorola Moto G Stylus 5G 3rd gen 2022 (MilanF) DOWNLOAD: TMO: XT2215-4_MILANF_TMO_12_S1SDS32.56-22-1_subsidy-TMO_UNI_RSU_QCOM_regulatory-DEFAULT_cid50_CFC.xml. Spectrum...
addrom.com
Follow the instructions to the link above you can manually flash the firmware and that should bring it back to it's out of the box state...
You will need to put ur device in fastboot mode and will need to install the adb Motorola driver's
You can find what you need to download at rootjinkysdl.com the first link. Good luck
traman124 said:
@Cheshire147 read his previous post - he tried that tool and it freezes halfway through
Click to expand...
Click to collapse

@Cheshire147 @HackD_1 Don’t use that MediaTek flash tool; it won’t work in this case.
You should use RSDLite (Motorola’s internal flash tool; it works on 10/11 in my experience if you don’t plug your phone into a blue USB port (usb 3.0) ) to flash this (firmware for US retail version of the G Stylus 5G 2022).
and @HackD_1 The extent to which people on XDA can help you with are with tech related issues. If this gets serious, please report this to your local authorities.
Also, backup and reset any other devices (you said your pc is messed up) to remove any makicious software lingering on your computers, and DO NOT give this person access to any of your devices to make changes.
You should also change you WiFi password and take ALL devices off the network (for security purposes).
@HackD_1 Also, how come you now have 5 phones? You can reset all of them and sell off / give away the ones you don’t want.

traman124 said:
@Cheshire147 @HackD_1 Don’t use that MediaTek flash tool; it won’t work in this case.
You should use RSDLite (Motorola’s internal flash tool; it works on 10/11 in my experience if you don’t plug your phone into a blue USB port (usb 3.0) ) to flash this (firmware for US retail version of the G Stylus 5G 2022).
and @HackD_1 The extent to which people on XDA can help you with are with tech related issues. If this gets serious, please report this to your local authorities.
Also, backup and reset any other devices (you said your pc is messed up) to remove any makicious software lingering on your computers, and DO NOT give this person access to any of your devices to make changes.
You should also change you WiFi password and take ALL devices off the network (for security purposes).
@HackD_1 Also, how come you now have 5 phones? You can reset all of them and sell off / give away the ones you don’t want.
Click to expand...
Click to collapse
I know there's only so much people on here can do. This whole thing has really been one of the worst things that's happened to me. People don't think about how much loosing control of your cell phone will stress you out. The aggravation I felt in the beginning of this because I didn't know what was wrong or how to explain it so everyone would say things like. It's possible to control a cell phone but it's HIGHLY UNLIKELY your phone is hacked. The helplessness I felt from not even being able to get tech people to believe me was unreal.
It's already gotten worst. There's no money in it for him so I thing he is getting bored with it all.
Worst part about all this and imagine how helpless you would feel when you finally say ok enough is enough and call the police just for them to say there's nothing they can do.
So here's what I know. He hacked into my network. Once on he could attack my devices. To get into the device he used either Google apps or Motorola app or even system update then once I unknowingly click his package it's game over
Project treble gets enabled and the recovery partition gets a genteric system image from AOSP once his OS is installed on my device he controls it like a developer building an os except he does things to stop me. I'm not even sure how this is possible if my bootloader is still locked.
I did read something about project treble and being able to flash certain images without unlocked bootloader so I guess that's how.
I wish i could have gotten the MOTO R&R to work but I think he did something to the download file. If I'm downloading a file he don't want me to have he will do a man in the middle and take away from the file or add to it to mess it up. I've download the Stock OS fir the stylus probably ten times. He will mess them up during download or delete them when he sees them in my phone.
I don't even have a computer anymore because he screwed mine up and got it stuck in boot loop.
If I had a USB OTG cable then I could download it onto a USB drive and install windows but mine unfortunately broke.
I have a question. Can I flash the phone using wireless debugging and another phone using tetmux or something similar?
He probably has tetmux configured to not flash it.
It seems every solution I try he has blocked.
Also if I flash the phone will that delete all the partitions? He has a bunch of partitions I've noticed. He's been kinda quiet these past couple days. Usually this post would have been erased and me blocked from this site.
He is also using my USB interface to gain access.
Rmnet. I know he's using it but can't figure out how to stop that either.

@HackD_1 flashing wirelessly is not going to work.
If he was intercepting requests to Google/Motorola servers (although idk how he signed any system apps for update), you should first fix your PC and network before trying to flash your phone.
You can order a Windows usb from eBay or something if you need windows now. And keep a USB around next time.
And can you remove all connected evices from the router configuration and change your wifi password?