Database Info

Droid 2 Global with 3G on Rogers

Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.

byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Thanks for confirming this for us. We hear in the US are still having those problems with AT&T and T-Mobile. Hopefully we will find a workaround soon.

Thanks so much. Thats what I've been searching for. BTW, where did you get the phone? Can you just go to Verizon store and buy it outright without signing any contract, not even the month by month plan?

Got the phone from a friend in the US. What he did was activate a month to month plan, and cancel it right away.

where did you get your unlock code? can you recommend a site?

onlystreet said:
where did you get your unlock code? can you recommend a site?
Click to expand...
Click to collapse
Got it on ebay. Just search for "Dorid 2 Global Unlock" and there you go.

I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk

Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk

leobg said:
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
I'm gonna say, 1 day with some use(calls, msgs, emails, and minutes on google map). So not great, but not that bad.

leobg said:
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max

maxshiff said:
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
Click to expand...
Click to collapse
The unlock code is so you can use non-Verizon (Vodafone) SIMs. Rooting is being able to have full read / write access to the entire phone. Rooting alone will not unlock the radio to use 3rd party SIMs.

Droid 2 Global Recepton problems?
byebyebryan said:
...Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks

Reception hasn't really been an issue for me. Seems acceptable. Battery life marginal though but I had the same issue with an HTC Desire

JohnnyAndroid said:
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
The funny thing is, even though the phone is showing only one signal bar, I still have great call quality and 3g speed. Wired.
Sent from my DROID2 GLOBAL using XDA App

Thanks guys. That was the news I was hoping to hear.

I was having problems with the 3G in France. I never got more than one bar and that was in middle of Paris

Buy it on prepaid. Its $394 plus $104 of other stuff, total 537.

byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.

sk03 said:
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
Click to expand...
Click to collapse
APN settings are same for 3G and EDGE. Are you sure you are not forcing EDGE somewhere in settings? Or maybe battery manager?

I figured out the problem. I had the phone in "gsm only" mode. When I switched back to"Global" mode in network settings I instantly got 3g and even "H". Thanks for the help anyway

Data Drop Issue. Losing Data connectivity randomly?

Ok so let me describe the issue before I go into mine.
1. Loading any app but let's say twitter...
2. Hit refresh and you notice it's taking extra long to reload.
3. Arrows next to 4G get stuck in Upstream.
4. 4G Icon disappears and NEVER comes back.
5. You're left with nothing but cell bars.
Sometimes you can be doing nothing at all and this happens. If you go into "Mobile Data" under quick settings or regular settings it states "Turning On" but it never does. Mobile Data Button will NOT respond at all.
However if you enter the settings and manually switch to 2G it (data symbol) goes blank then makes an "X" then loads back up and stays with no issue.
Now this is not a service issue because if it was the Unit by default would goto 2G. But it does not. I can reproduce this issue after a Master Reset and soft reset.
I have replicated our APN setting correctly and input them in the correct manners in a single column and this does nothing.
I assume the device is having an issue with the hand off if 4G becomes unavailable and doesn't auto switch to 2G even if the setting requires it to. But I could be wrong as I am just guessing.
How many of you are experiencing this same random issue and how/when does it happen?
How many times daily?
I'm trying to gather info to goto my resources to have this looked at if it's not just me.
EDIT: I tried this---> *#*#4636#*#* and then press “Phone Information” > Toggle Ciphering to OFF > Turn off Radio > Turn on Radio > Toggle Ciphoring to ON.
Will update results after running it all today..Try it..Should work at first..I want to see is this is final fix or a bandage fix.

I have noticed that exact behavior a few times as well.. In my case, the only way to restore data was to reboot the handset.

Updated OP

Just got off the phone with TMO Support
I am experiencing the same issue, just started this morning, the fella at TMO suggested, and he said he checked it, that my sim is an older 2G sim, and that this issue has been popping up a bit in the last few months, he suggested, and I assume that he really didnt know what to do, that I go into a TMO store and have my SIM swapped out, he said, that the older 2G sim's cant handle the newer 3G speeds and kinda self destruct.
I've got a TMO store accross the St from here and as soon as they open I will go get a new SIM to try it..
I will post more after.
BTW: setting the phone to use GSM only will get edge working..
EDIT: Called TMO Back, the next guy walked me through a bunch of troubleshooting steps, and none of it helped, while he was typing up his trouble ticket, the 4G indicator came on and the phone is working properly now.. trouble ticket still went in.. My guess, network problems on T-Mobile.

I'm having this issue too... Sometimes I have 3 bars and no data connection at all. How do T-Mobile 3G cards differ from the 2G cards? Mine has no info on it, just numbers. Now, AT&T's 3G cards are clearly marked (I'm testing TMob service, planning to jump from AT&T).

yellowdragon said:
I'm having this issue too... Sometimes I have 3 bars and no data connection at all. How do T-Mobile 3G cards differ from the 2G cards? Mine has no info on it, just numbers. Now, AT&T's 3G cards are clearly marked (I'm testing TMob service, planning to jump from AT&T).
Click to expand...
Click to collapse
I am not sure how T-Mobiles cards are identified, But I dont think its a problem with the SIM, most likely I had a newer support person on the phone who had no idea what he was talking about.
Seems to be working ok now with my "2G" sim in.
getting about 4Mb/sec down and almost 2 up.

Since switching from my N1 I have since....
1.Replaced the sim that came in the box
2.Had my data plan recoded to read android, to play nice with the towers
I think there was a third thing but I don't remember lol...but anyways I had this happen once where data stalled. The arrows weren't blinking and I had the 4g icon with full bars. I had to turn the radio off and on to reboot the radio. I am guessing it's a tmo issue as well because it hasn't happened since.

Had this issue from day 1. Have done every supposed fix offered. Nothing. TMo says its part of HTC's known issues with the device and it's a supposed to be addressed when they send out our update.
Sent from my HTC Sensation 4G using XDA App

kpjimmy said:
Since switching from my N1 I have since....
1.Replaced the sim that came in the box
2.Had my data plan recoded to read android, to play nice with the towers
I think there was a third thing but I don't remember lol...but anyways I had this happen once where data stalled. The arrows weren't blinking and I had the 4g icon with full bars. I had to turn the radio off and on to reboot the radio. I am guessing it's a tmo issue as well because it hasn't happened since.
Click to expand...
Click to collapse
Nah bro...I actually work for T-Mo..lol
My SOC is cool...My manager changed it correctly when we activated. I had a MT4G before this and the SOC is the same.
SIM is the same that came with Mytouch 4G..again same newly shaped smaller gold conductive SIM that comes with the Sensation.
This isn't on our end at all...I think your issue was similar but not the same.
Ours is definitely software related....As the post before me stated, HTC says that the update should catch this issue as they are aware of it.
Crossing fingers.

We've had many posts about these issues already. We can SAFELY say that it has nothing to do with the SIM or the type of data plan you have. I and others have confirmed this. I am still using the old 2g SIM with no numbers on the old $20 Android plan. I've had incredible 4g coverage with no data issues. My speeds are usually 6-7 Mbps average and maxing out at around 10 Mbps.

digiholic said:
We've had many posts about these issues already. We can SAFELY say that it has nothing to do with the SIM or the type of data plan you have. I and others have confirmed this. I am still using the old 2g SIM with no numbers on the old $20 Android plan. I've had incredible 4g coverage with no data issues. My speeds are usually 6-7 Mbps average and maxing out at around 10 Mbps.
Click to expand...
Click to collapse
I noticed that but I wasn't quite sure if they were honestly the EXACT same issue..So I was kinda hoping to simplify and explain it a tad bit more and go from there.

I had these issues 2. Cycling ciphering and mobile data off and on seems to have fixed issue for me. Will have to wait and see if an ota gets released.
Sent from my HTC Sensation 4G using XDA App

Well it's back doing it...It's definitely NOT handing off correctly. So that method is not a perm fix.

Just got off the live chat..this is what happened. Clearly I omitted my last name..But here is the copy and paste. YES I copied what I wrote in the OP because it was perfectly phrased..plus i didn't feel like re explaining it.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Here is the end of the chat below::::
_Gregory C: Andre, this entire chat is saved on your account.
Andre: thank you sir. i really appreciate you. i will go tomorrow morning.
Andre: i appreciate you dearly.
_Gregory C: Thank you for taking the time to do that and have a good night.
Andre: you too. i will now end the chat
_Gregory C: Thank you again.
So I am assuming they are out of Sensations. So there goes warranty exchanges guys.

Update:: So I went in the store today...I actually had to show my badge since they were so rude before. The other manager must have been off today. They exchanged no problem.
The new batch devices however all don't have the "curved glass" frame anymore. Seems responsive. My screen has a super minor curve around the edges. I assure it's NOTHING like the 1st one I had. I pray this one works because my 14 days is up Friday. Customer Care has no more Sensations to give out anymore so if you're calling in do NOT expect a Sensation and there is NOTHING comparable to it. So they won't do the exchange.

New SIM fixed my data issues, 4G all the time. - My data went from 4G sometimes at about 1.4mb to 4G all the time usually around 6-7mb

Your issue was different than this issue then. This issue is a software issue.

I have experienced the same issue as the OP in this thread.
I purchased the Sensation the day it was released and it functioned well for the first 3 days using the new SIM card but with my previous Even More Plus plan that I inherited through my Nexus One.
Later that week my phone was unable to access the internet using T-Mobile's network.
I tried fixing the phone by removing the battery for a couple of minutes
Cycling the Cipher lock several times
Manually Registering to T-Mobiles network
and more...
Phone calls and SMS worked but I was unable to receive any data. I then called T-Mobile asking if they had experienced any Data outages in my area and the representative said No. Then asked if I recently purchased the Sensation. She claimed that my issue was caused by a conflict in the Data plan that I had and I was forced to get the new 4G Data plan. (Just a marketing scam as my phone worked fine for 3 days and the same SIM works fine on my Nexus One)
Prior to making the phone call I noticed that my phone did not have an assigned IP address. Even after I manually registered the phone to T-Mobile's network.
A week later while at a concert I noticed that my phone experienced the same behaviour for no strange reason. Even when using the new "Data Plan" that T-Mobile recommended. The worst thing about it is that it drains your battery as it attempts to scan and register itself with T-Mobile.

Elvis_Freshly said:
Update:: So I went in the store today...I actually had to show my badge since they were so rude before. The other manager must have been off today. They exchanged no problem.
The new batch devices however all don't have the "curved glass" frame anymore. Seems responsive. My screen has a super minor curve around the edges. I assure it's NOTHING like the 1st one I had. I pray this one works because my 14 days is up Friday. Customer Care has no more Sensations to give out anymore so if you're calling in do NOT expect a Sensation and there is NOTHING comparable to it. So they won't do the exchange.
Click to expand...
Click to collapse
Can you take a picture of this new Sensation. It would be a shame if we get ripped off weeks after the phone was released if they release a revised version of this phone.

I'm having a similar problem and will be stopping by a tmo store later this afternoon. My phone drops to 0 bars, stays like that for about 10 seconds, loses signal with an x on the bars, then 20 seconds later I get signal back. All the while I have 4G but cannot send/recieve data. This also happens every 5 mins or so. Reboot does no help, neither does a battery pull or toggling cypher/radio. I'm really starting to get annoyed and am lucky that I have an available WiFi network while at work. This is the second Sensation that ill be returning. The first wouldn't get ANY signal at all.
Sent from my HTC Sensation 4G using XDA App

Yet Another Signal Issue

Hey everyone. So long story short, I took advantage of T-Mobile's offer to pay off my VZW contract, and purchased the Nexus 5. Now, from my extensive searches all over the internet, it is pretty apparent that this phone has a lot of signal issues. Mine, however, appears to be a bit different and I haven't really come across it yet. So this is what happens:
I have pretty good signal everywhere with T-Mobile. At home, however, it's not so great (but workable). Occasionally, I go into a spot where I lose signal. The problem is, that signal never comes back. Just today, I lost signal in my elevator. I went into the car, drove to a point where I ALWAYS have full LTE, and look at my phone: No Signal, Emergency calls only. I go into the phone status menu in the device settings, and according to the DBM, I have FULL signal (yet the top right corner indicates a little lack-of-signal triangle). The only way to "reconnect" to the network is to go to mobile network > network operators and to manually select T-Mobile after it searches for networks. Then, it reconnects to the network with full signal. Again, this isn't like the other network issues that people seem to be having, where they suddenly lose signal. My radio is fine. It transitions seamlessly between 3G and LTE. The problem, however, is that sometimes, after going into a low coverage area and losing signal, I can't get it back.
Has anybody ever had this issue? I don't think it's a hardware issue, because the phone is reporting that it is receiving signal in the status menu.
Here is an example:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Nexus 5 using Tapatalk

lsmaverick31 said:
Has anybody ever had this issue? I don't think it's a hardware issue, because the phone is reporting that it is receiving signal in the status menu.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I have tmobile as well and I haven't had this problem yet. It comes out of no signal fine and usually pretty quick. Can you still make calls or does it say "mobile network not available". I would go to a tmobile store when you can and ask them. Don't call, those people don't know anything.

aooga said:
I have tmobile as well and I haven't had this problem yet. It comes out of no signal fine and usually pretty quick. Can you still make calls or does it say "mobile network not available". I would go to a tmobile store when you can and ask them. Don't call, those people don't know anything.
Click to expand...
Click to collapse
Nope. I can't make calls or send texts until I manually reconnect to the network.
Sent from my Nexus 5 using Tapatalk

lsmaverick31 said:
Nope. I can't make calls or send texts until I manually reconnect to the network.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thats really weird. I haven't heard that before either. I know this phone has a bunch of signal problems, but I haven't hear this as one of them. As I said, try going to a tmobile store. They might be able to help by giving you a new sim card or something. If that doesn't work, I would RMA the phone.

When you say "where I normally have a good LTE signal" what are you comparing that to? When you had vzw? Or another time with the same phone on tmo? Maybe tmo isn't good in your area and you're better off with vzw? Just a thought. I had vzw for 11 years and switched to tmo April 2013. Better than vzw in my area. My N5 has no signal issues that I'm aware of
Nexus5

jbdan said:
When you say "where I normally have a good LTE signal" what are you comparing that to? When you had vzw? Or another time with the same phone on tmo? Maybe tmo isn't good in your area and you're better off with vzw? Just a thought. I had vzw for 11 years and switched to tmo April 2013. Better than vzw in my area. My N5 has no signal issues that I'm aware of
Nexus5
Click to expand...
Click to collapse
I mean that, in that same exact area, when I manually reconnect to the T-Mobile network, I have full bars of blazing fast LTE. In that same exact spot, prior to manually reconnecting, the phone was telling me that I had no signal just seconds before. I'm referring to only T-Mobile, and only the Nexus 5.
Sent from my Nexus 5 using Tapatalk

lsmaverick31 said:
I mean that, in that same exact area, when I manually reconnect to the T-Mobile network, I have full bars of blazing fast LTE. In that same exact spot, prior to manually reconnecting, the phone was telling me that I had no signal just seconds before. I'm referring to only T-Mobile, and only the Nexus 5.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Try to reflash firmware to %100 stock
Sent from my Nexus 7 using Tapatalk

Andrew149 said:
Try to reflash firmware to %100 stock
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
This is a good idea. OP: you can do a little troubleshooting and then I'd advise going to a tmo store, explaining your issue, then maybe getting another one.
Nexus5

lsmaverick31 said:
Hey everyone. So long story short, I took advantage of T-Mobile's offer to pay off my VZW contract, and purchased the Nexus 5. Now, from my extensive searches all over the internet, it is pretty apparent that this phone has a lot of signal issues. Mine, however, appears to be a bit different and I haven't really come across it yet. So this is what happens:
I have pretty good signal everywhere with T-Mobile. At home, however, it's not so great (but workable). Occasionally, I go into a spot where I lose signal. The problem is, that signal never comes back. Just today, I lost signal in my elevator. I went into the car, drove to a point where I ALWAYS have full LTE, and look at my phone: No Signal, Emergency calls only. I go into the phone status menu in the device settings, and according to the DBM, I have FULL signal (yet the top right corner indicates a little lack-of-signal triangle). The only way to "reconnect" to the network is to go to mobile network > network operators and to manually select T-Mobile after it searches for networks. Then, it reconnects to the network with full signal. Again, this isn't like the other network issues that people seem to be having, where they suddenly lose signal. My radio is fine. It transitions seamlessly between 3G and LTE. The problem, however, is that sometimes, after going into a low coverage area and losing signal, I can't get it back.
Has anybody ever had this issue? I don't think it's a hardware issue, because the phone is reporting that it is receiving signal in the status menu.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Have you tried disabling LTE and just run with 3G? Not permanently, but for testing purposes.

Sounds odd.. when i lose signal completely its in a no coverage area... makes sense right but when i step into coverage
it will lock back onto the network (EDGE) after 20 seconds or so and 10 more seconds should lock into the data (LTE/HSPA)

Demonic240 said:
Have you tried disabling LTE and just run with 3G? Not permanently, but for testing purposes.
Click to expand...
Click to collapse
I haven't tried this yet, gonna do it today. I'm just really hoping it's a SIM card issue, I hate replacing phones. But if it has to be done, then so be it.
Sent from my Nexus 5 using Tapatalk

Signal Issue
In my tmobile no issue He goning will pretty quick.
I enjoy the 3g...

I have the same issue. The phone just came from my service center which didn't acknowledge the problem. I'm at a loss as to what to do next since they don't want to replace it under warranty (they say that the phone is fine).

bpivk said:
I have the same issue. The phone just came from my service center which didn't acknowledge the problem. I'm at a loss as to what to do next since they don't want to replace it under warranty (they say that the phone is fine).
Click to expand...
Click to collapse
The problem is that, as long as you have strong service and don't lose signal, the problem is impossible to replicate. That's probably what your service center saw. I downloaded an app today to help monitor how long it takes to regain signal. If the data adds up, I plan to use it.
Sent from my Nexus 5 using Tapatalk

lsmaverick31 said:
The problem is that, as long as you have strong service and don't lose signal, the problem is impossible to replicate. That's probably what your service center saw.
Click to expand...
Click to collapse
The problem occurs even when my phone is standing still. I have it on my desk where it has a five bar reception 24/7. I never moved it at that time and it still failed on me. I even tried a different SIM with same results.

I have another question for everyone with the T-Mobile network. When I am at home, I have pretty weak signal. It is usually HSPA or, sometimes, HSPA+. However, when I try to switch to 2G in preferred network types, I cannot get any signal whatsoever. How is it possible that my phone can have 3G but cannot connect to 2G?
Sent from my Nexus 5 using Tapatalk

Signal Issue
I had the same issue. I have great LTE signal at home. When I get to work it's 3G. The phone transitions from LTE to 3G ok. When I go into the middle of the building I loose the signal completely. When I go back outside the phone never reacquires 3G. I was able to duplicate this several times.
I did a factory reset which didn't work. I called T-Mobile support. They were no help. I went into T-Mobile store and asked if they would swap out the SIM. Bingo.
New SIM card solved my problem.

LTE not working

Hi,
I've the verizon m8 outside the Us. In my country the LTE network has started to work during the past week and its 1800 mhz/ channel 3.
My htc is s-off, root ofcourse, viper rom but I cant get any reception with LTE!
accordint to htc sites, the verison m8 is truely support 1800 mhz,
So how can I get lte on my phone?
And please don't blow my mind with "why did you bought verizon model if you're not using verizon", It doesn't matter now. I've already bought my m8 and it's from verizon, it was cheaper to buy.

Nobody knows?
Europe freinds?

I'm almost in the same boat as you, I'm using Verizon m8, rooted, soff, supercid and then I installed android revolution hd 8.1 international version. I got lte band 4 working ok as well as calls, sms, mms, e.t.c.
Sent from my C811 4G using XDA Premium 4 mobile app

I've also tried to flash the WWE radio on my verizon m8 but after 1-2 minte the device got reboot again and again, so flashing radio didn't help.
Nobody has a solution? Verizon said the the m8 support 1800 mhz - band 3, so there must be a way to enable it.

iii2 said:
I've also tried to flash the WWE radio on my verizon m8 but after 1-2 minte the device got reboot again and again, so flashing radio didn't help.
Nobody has a solution? Verizon said the the m8 support 1800 mhz - band 3, so there must be a way to enable it.
Click to expand...
Click to collapse
did u find a solution? im stuck also.
no lte although it supposed to support 1800mhz

Hey,
Just got back from Europe. I wasn't able to get LTE over there, only hsupa/hsdpa. I installed nv rom and was able to change the bands, and got my data working. Now that I'm back in the U.S. (as of 12 horus ago), I'm unable to get service, go figure. I was using the newest verizon radios and they worked fine.

blumpkinblake said:
Hey,
Just got back from Europe. I wasn't able to get LTE over there, only hsupa/hsdpa. I installed nv rom and was able to change the bands, and got my data working. Now that I'm back in the U.S. (as of 12 horus ago), I'm unable to get service, go figure. I was using the newest verizon radios and they worked fine.
Click to expand...
Click to collapse
hi
using nv rom u succeded? u had LTE in europe?
how?

1800 not supported.
Hi (shalom
I have went through many specs for our device, and
Found that there is no mention for 1800 band 3
In the verizon M8.
It only appears on HTC site. So it seems the phone doesn't support this
band.

well
mattanh said:
Hi (shalom
I have went through many specs for our device, and
Found that there is no mention for 1800 band 3
In the verizon M8.
It only appears on HTC site. So it seems the phone doesn't support this
band.
Click to expand...
Click to collapse
dont think so
i think it does support - but sth blocks it (on purpose)
im also trying at 2600mhz
nothing works

mattanh said:
Hi (shalom
I have went through many specs for our device, and
Found that there is no mention for 1800 band 3
In the verizon M8.
It only appears on HTC site. So it seems the phone doesn't support this
band.
Click to expand...
Click to collapse
Shalom Thanks for your help, this is also what I think,but i really want to believe that the offical HTC site post this information about band 3 for a reason and that is not just a mistake, ofr now it seems like it's a verison setting as of my opinion.
blumpkinblake said:
Hey,
Just got back from Europe. I wasn't able to get LTE over there, only hsupa/hsdpa. I installed nv rom and was able to change the bands, and got my data working. Now that I'm back in the U.S. (as of 12 horus ago), I'm unable to get service, go figure. I was using the newest verizon radios and they worked fine.
Click to expand...
Click to collapse
So are you suggesting to install nv rom? They really have an option to select the spesific band or are you talking about the option of ecdma only/ gsm auto prl... in the hidden menu?

iii2 said:
Shalom Thanks for your help, this is also what I think,but i really want to believe that the offical HTC site post this information about band 3 for a reason and that is not just a mistake, ofr now it seems like it's a verison setting as of my opinion.
So are you suggesting to install nv rom? They really have an option to select the spesific band or are you talking about the option of ecdma only/ gsm auto prl... in the hidden menu?
Click to expand...
Click to collapse
Iv tried nv, it didn't give the option to change for the 1800 band only 1900, or 800. So it didn't work, not that I had much hope.

htc chat
hi
talked with htc chat today and got this reply:
Well, I just found that's some restriction about Verizon (It seems like), because the Phone is made to work on 1800 Hz. Also I'll recommend to you that contact Verizon Tech Support 866-221-4096 for further information –
im not a verizon cutomer.
dont think they will give me support.
is there here someone who is willing to call them?

boazlaz said:
hi
talked with htc chat today and got this reply:
Well, I just found that's some restriction about Verizon (It seems like), because the Phone is made to work on 1800 Hz. Also I'll recommend to you that contact Verizon Tech Support 866-221-4096 for further information –
im not a verizon cutomer.
dont think they will give me support.
is there here someone who is willing to call them?
Click to expand...
Click to collapse
I'm also not a customer of them but I've already spoke to them once (with different problem) and they were very nice. I don't have problem to call them (although it will take me some days to set up my google voice account again) but what should i say to them? They will probably sai that they don't know what I'm talking about, or that he verizon m8 is perfect and send down from god and the problem is my carrier
---Edit---
I'm talking with verizon right now, they've transferd me from verizon to htc and than back to verizon, that really don't know what i'm talking about. anyone have any suggestion how to talk with them? they can only blame my carrier

called verizon also
iii2 said:
I'm also not a customer of them but I've already spoke to them once (with different problem) and they were very nice. I don't have problem to call them (although it will take me some days to set up my google voice account again) but what should i say to them? They will probably sai that they don't know what I'm talking about, or that he verizon m8 is perfect and send down from god and the problem is my carrier
---Edit---
I'm talking with verizon right now, they've transferd me from verizon to htc and than back to verizon, that really don't know what i'm talking about. anyone have any suggestion how to talk with them? they can only blame my carrier
Click to expand...
Click to collapse
i dont know if i should laugh or cry.
i also called verizon which didnt really understand what i want - they told me to talk with HTC which told me that the verizon modem supports 1800mhz also - its probaly verizon that blocks it.
im dying here - its driving me crazy
cant believe i bought an item and trusted the specs , someone should pay for this trouble we are all going through - unbelieveable!

boazlaz said:
i dont know if i should laugh or cry.
i also called verizon which didnt really understand what i want - they told me to talk with HTC which told me that the verizon modem supports 1800mhz also - its probaly verizon that blocks it.
im dying here - its driving me crazy
cant believe i bought an item and trusted the specs , someone should pay for this trouble we are all going through - unbelieveable!
Click to expand...
Click to collapse
The truth has been spoken. It feels like nobody knows what happening in there. If i could make verizon and htc talk to each other it would be the world longest phone call.
The only thing i got from verizon is this, which is not very helpful:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

I have the same problem, is there anyone that tried to flash different radios to see if that band gets "unlocked"?

Waky said:
I have the same problem, is there anyone that tried to flash different radios to see if that band gets "unlocked"?
Click to expand...
Click to collapse
Yes, I've also done that. the phone got no signal and reboot itself after 2 minutes. flashing radios doesn't work with cdma phones. I've also tryed install gpe rom (i fought that maybe the sense 6.0 has problem) also didn't work

I guess that we are screwed at the moment, and i have the feeling that is not going to be easy to find a solution...
pity that the hardware is there waiting to be used!
Sent from my HTC One_M8 using Tapatalk

same problem
I have the same problem
Joins question

did someone try this?
http://forum.xda-developers.com/cro...ad-progress-please-leave-im-updating-t2871269

LTE Band 12, VoLTE, and T-Mobile

I am starting this thread, since there seems to be a lot of confusion around "newer" LTE bands, like Band 12 on T-Mobile, which apparently require a fully functioning and "approved" VoLTE phone to get reception.
There are various threads in device-specific forums, but they are not getting a lot of attention, and this is a significant enough problem that it should be more visible.
T-Mobile at this point has pretty fantastic coverage via the 700MHz Band 12 LTE network.
The only problem is that Band 12 requires the phone to be VoLTE "certified". The rumor was that phones could still connect to this band/LTE-network and send/receive data, but that they would fall back to alternative bands, even 3G or 2G, for phone calls. For a lot of people that would be "good enough" if not ideal.
Based on some recent testing, this is NOT CORRECT:
While phones may "sometimes" connect to Band 12 for data, the much more common scenario is apparently that the phone will disconnect from Band 12 almost immediately, or will refuse to connect to Band 12, and will instead default to an alternative LTE, 4G, 3G, or 2G connection.
In other words: even if you have perfect LTE Band 12 coverage (5/5 bars, or 100%), your "Band 12 capable" phone may instead try to connect to a really ****ty GPRS or EDGE tower that has barely any reception for the phone.
I recently encountered this with my Xperia X Compact while travelling: My phone would barely be able to connect to a T-Mobile tower with a GPRS data connection, while my wife's Moto G4 would get 5/5 or 100% LTE reception. Swapping SIM cards had the same result, so we know the problem rests with the phone.
Searching for "Available Mobile Networks" on my "band 12 capable" phone would show various T-Mobile 4G networks, but the phone would be unable to connect to them.
Talking to other Xperia X Compact owners, they have the same problem: the phone will sporadically connect to Band 12, but it is not a reliable connection (if the phone even connects) and it will (more likely) prefer other networks/bands/frequencies.
Based on the phone having the proper frequencies, I would assume that T-Mobile has some mechanism on some (or the majority of) towers where they disconnect non-VoLTE certified devices.
Anecdotally, I also had a similar issue with my previous phone - a Nexus 5x. The phone is even VoLTE certified, but when using Cyanogenmod/LineageOS, it would have really terrible reception, despite the location having almost perfect Band 12 coverage - LineageOS/CM does not (or had no) VoLTE support.
I have also tried "hacking" the X Compact to enable VoLTE support by adding the relevant lines to the build.prop and enabling the option under Settings and (*#*#4636#*#*) but this does not appear to make any difference.
A list of T-Mobile "VoLTE certified" phones can be found here:
http://www.spectrumgateway.com/compatible-phones
Would be great if anyone has any suggestions how to resolve this, or force the phone to prioritize Band 12, but it would otherwise appear that the only solution is to get the phone certified by T-Mobile (so much for net neutrality and open access).

I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.

POMF2K said:
I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.
Click to expand...
Click to collapse
Since I did encounter this also on my Nexus 5x with LineageOS, I doubt that what T-Mobile told you is true. They must be actively blocking these non-certified handsets, since the phone should just attempt connecting.

So who do we need to appeal to? T mobile or Sony.?

POMF2K said:
So who do we need to appeal to? T mobile or Sony.?
Click to expand...
Click to collapse
Both. Maybe also complain to the FCC - I thought that carriers needed to provide open access to their network. Verizon got into hot water for not doing so ...

Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.

POMF2K said:
Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.
Click to expand...
Click to collapse
It does connect sometimes but it then usually kicks down to Band 4 or a GSM band (HSDPA, UMTS, EDGE, or even GPRS).
I cannot find any info how to prioritize LTE bands, so I assume this is T-Mobile's band 12 cell tower's kicking the phone off when they notice that it is not VoLTE approved.

Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2

POMF2K said:
Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2
Click to expand...
Click to collapse
Interesting discussion though nothing new.
Yes, we know that Band 12 phones should be able to get a data connection, yet T-Mobile apparently actively disconnects them (or bars them from connecting), especially in areas where Band 12 would give you great coverage but there is no other coverage.
F Sony and F T-Mobile for this!
BTW: here is an article about the follow up model: https://arstechnica.com/gadgets/2017/08/sony-xperia-xz1-compact/
Please leave comments about Sony not getting their phones approved for VoLTE with T-Mobile and the phone therefore NOT REALLY WORKING with the carrier.

It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?

andTab said:
It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?
Click to expand...
Click to collapse
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)

sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.

andTab said:
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.
Click to expand...
Click to collapse
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.

sovanyio said:
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.
Click to expand...
Click to collapse
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.

andTab said:
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.
Click to expand...
Click to collapse
The Nexus 5x is a different phone made by a different manufacturer with a different firmware scheme. You cannot compare them directly.

I noticed that the XZ1 Compact says right on the website compatible with t mobile band 12 and wifi calling... this is infuriating. It should be easy for them to patch the Xperia x compact.
I would have never purchased this if I had known. Especially since they apparently flashed an update to my old t mobile z3 that allows voice over lte and band 12.

Sony X Compact
sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.

revjamescarver said:
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.
Click to expand...
Click to collapse
See this: http://www.androidpolice.com/2015/0...cked-smartphones-and-yep-its-still-confusing/ It is up to an OEM to decide to go through this process per-phone. Since no US carrier carried the phone they didn't not bother spending the money or time to certify it. I loved the SONY design, but since they weren't supporting the market I had to abandon them for other phones.