Hello,
I am new to this forum (and also to android); so please forgive me for any mistakes.
A few months ago my cousin bought a used Huawei phone, that he couldn't log into with his own email, because the "original" email was needed, that the seller did not provide. According to my cousin the seller wouldn't reply to him; so I am assuming that the seller knew that the phone was useless.
Now my question is, is there any way to remove the old account? My cousin asked for my help, but I have no clue where to start. The phone seemed wiped and I don't know what android version it is on. My cousin said that he updated it once by getting into the menu you get when you press the power and volume buttons. When we tried to connect it to a pc software it just said that adb or something like that was not activated; therefore the pc couldn't find out any information about the phone.
What can we do? I would be thankful for any ideas or tips!
ByPass Huawei P20 / Lite / Pro
EMUI 10 / Android 10
Security Patch 4/20
Related
Hi guys,
First, I apologize if I'm not in the correct section, but I don't find it.
So, the engineers use in my company several android tablet and I have a problem with one which is under Android 5: http://shop.lenovo.com/us/en/tablets/lenovo/a-series/tab2a10/?menu-id=a10_tab_2
This tablet is back after that one of my colleagues left the company. As I do with my old devices running Android 4, I did a reset factory.
But now after entering the WiFi password, I have the message: "This device was reset, To continue sign in with a Google Account that was previously synced on this device".
Unfortunately, it's impossible, I can't contact my ex colleague and I'm not sure that he will accept to give me his personnal code.
I saw some some solutions on internet (wait 3 days, try to connect an USB key,...), nothing works.
Do you have a solution for me?
The tablet is in perfect state and it's a pity to not continue to use it.
Thank you for your help.
resolved! https://youtu.be/FZ44kjEm8vU
Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
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Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.
Hello guys, I'll begin by saying that I'm not english so if i make mistakes u have to forgive me. Yesterday, a friend of mine came to me by saying that he "found" a phone, which actually is a Huawei Mate 9 MHA-L29.
Now, he told me that he tried to return the phone to the police but it didn't have any SIM card in it and they just told him to keep it because they couldn't do anything. I was actually searching a good and cheap phone to buy and he told me that he can sell it to me at a nice price if i manage to unlock it, now the problems start. So when i turn it on, it hasn't any wallpaper and it wants the unlock Pin, which obviously is unknown.
Something like this happened to me a month ago with a P8 Lite which i factory resetted even if it had a pin and everything went fine.
With this phone tho, if i go to eRecovery (both buttons and start button) and press "Download lastest version and recovery" it makes me choose a wifi and then gives me "getting package info failed".
If i try Vol Down and start button, it takes me to the EMUI update i guess (I'm kinda new to these things so please understand my ignorance.) and tells me "System install failed".
Also tried to link it via USB to my PC and tried Recovery from HiSuite but i guess since the device is in "only charge" and i don't have the pin to change that, it doesn't work either.
Do you guys think is it possible to unlock it someway? I would really appreciate your help.
It could be the original owner who had lost the phone had contacted Huawei and had them disable phone, (making it useless).
debugging seems to be not enabled
password isn’t known
pin isn’t known
factory reset without removing pin/password before will not be successful!!!
as i know, this phone is fully useless for you.
BTW: bad for you, but good for all the people which have lost her phone.
If you would have the original box and bill, the HUAWEI service center can help.
Without this, you will get no help!
and at last...
How often do you think, people have "lost" her phone without sim card installed into it? Not often i think!!!
If it has the original software and recovery on it, chances are that FRP lock is still enabled so unfortunately, it's worth nothing. Maybe you guys can post it on some public ad sites and the owner will be found and give a reward.
A few months ago, I had my Honor 8 "repaired" due to a broken USB-C port cussed by my GF falling asleep with it in her hand.
After performing a factory reset on the phone, it somehow removed all Huawei useful configuration based software as well as any side apps preloaded on the phone when new.
Trying to use the phone from a fresh factory reset, the phone is missing the provisioning message it uses to query the setup info from the phone service provider, the keyboard so all setup had to be done with voice, all Huawei apps, including apps to check phone health, Huawei ID information and it won't allow the phone to be updated at all.
BTW, after the factory reset, the OS had absolutely none of the previous updates that were installed before.
When the phone was "repaired", the place that worked on it decided to just replace the board the USB connector was on instead of what I had asked, which was for them to replace just the USB connector. According to them, it was just easier to replace the board.
The next day after I got my phone back and realized this problem, the company, which had been there for years, had shut down. Doors were closed, lights were off, and a sign in the window stating they were closed for business.
Basically, I just need to know if this is a problem that can be fixed with a firmware flash, or is this thing now just a pretty glass paperweight? If it can be fixed, can someone provide me with a link to where to find the firmware for the model FRD-L14? I had checked the Huawei site and they only have firmware for the L04 model, and the Russian firmware finder site seems to have broken links to all relevant firmware files for my phone.
Any help is appreciated.
It doesn't appear to be possible to change the lockscreen owner info on ColorOS, but it's imported from my previous device during the setup restore process. I need to change it since the phone number on there is no longer correct, but I can't without resetting the device!
Does anyone know if it's possible via Dev tools or ADB?
I have the same problem, but on a realme device. The date is 2023.01.14. Do you have a solution?
The only solution I found was to buy a Pixel 6 Pro
Exactly the same here with an Oppo Find X2 Pro. My owner info has been imported from my old Huawei P20Pro, 3 years ago. It was at first time visible. It disapeared from the screen with an update (Android 10->11 may be ?), then it re-apeared again with ColorOS 13.0 (ie Android 12->13). But still no way to update it...
I think Google should give access to it through the cloud syncing of phone parameters. I'm also lookng for an ADB way to update it, but my phone is not rooted.
Bad luck with this import