My phone is getting off after the update - ASUS ZenFone 6 (2019) Questions & Answers

I update my phone to latest Android 10 update and suddenly it started getting off. Specifically during charging. I am out of warranty so anyone here who can fix this issue

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Tablet not charging.

Dear All,
I am facing this problem since today only, my tablet is not getting charged while it is switched on, I am only able to charge it via usb port after shutting it down.
It is not getting charged while in switched on mode ,it is also not getting charged with adapter also.
warranty is valid till june 10 but i rooted my hence warranty is void and i am using this build "cm-10.1-20130420-NIGHTLY-p3100" .
kindly advice.

[Q] JB 4.1.2 verizon update

I recieved the new JB 4.1.2 OTA from verizon a few days ago and I am encountering a few problems. The first is that when I am connected to my wifi at home, my phone scans for connection every few seconds. Prior to this update I never saw this happen. The second is that when I end a call, my screen goes black and I have to pull the battery to turn the phone back on.
Any assistance would be greatly appreciated. Also, if anyone has any tips for this new update that would be appreciated as well.
Thanks,
Joe

E6683/Z5 Dual, Got restarts randomly after 32.0.A.6.152 installed.

Device: E6683 / Z5Dual
Region: Hongkong version, installed the update when on business trip in Beijing few days before.
Root: w/o
Apps: nothing, it just act like backup, waiting for way to root w/o unlock BL.
It restarts about twice a day, Whether awake or sleeping.
The notification LED lights for 2-3 seconds in RED color while the screen touches and buttons were no response, then Sony logo showes up in white background, yes it restarted.
It has been like this starts right in the following afternoon after I updated to 32.0.A.6.152 by the notification bar, and everyday to now.
Does anyone have the same experience?
So you got the update over the device itself? Maybe try reflashing the ftf in case something bugged on update.
Ben36 said:
So you got the update over the device itself? Maybe try reflashing the ftf in case something bugged on update.
Click to expand...
Click to collapse
Yes, got push and updated.
I'll try to get reflashed later when I back home, thank you
Just wondering, is it a single event or became a common case already?
Mine freaked out mid phone call and it was almost like the gpu software crashed out. Nothing would fix it apart from flashing back to original firmware then booting up.
Now I've flashed latest firmware again and all has been fine so far, so maybe i had a bad install to
i just got my z5 last yesterday. im running 32.0.A.5.12 and have not received an update yet. but its restarted on me 3 times now. each time seems to be when turning on/off wifi
No update
Good morning,why my sony z5 hee in philippines has no update to nougut,its still 5.1.1,the version of my phone is 32.0.A.6.152 cud some1 help me with,the phone is shuting down in everyday.pls send me the guide at my [email protected] hope i will recieve an update.

Constant Rebooting while Charging [Sometimes]

My phone is randomly rebooting while charging. It usually happens about 5 seconds after I plug it in into the car, wall, or external battery. However, it's not constant. Sometimes it happens while the screen is off and other times it happens when the screen is on. If the phone doesn't reboot, it's usually fine for several plus hours of charging. BUT it has randomly rebooted about four or five times after an hour in of constant charging.
I thought this would be a hardware issue, but I have read online in other locations this is could be a software issue. Any suggestions on how to correct this? I would prefer to stay on my version of android for higher performance with my mobile game. This phone was not or is definitely not a beast in the way of hardware.
Phone purchased at the end of 2016. [Warranty has already expired.]
Charging Reboots occurred at the beginning of 2018?
Never replaced the battery
Battery line is horrible right now
EMUI 4.1
FRD-L04C567B162
Android 6.0 STOCK
Update: Two days later with a factory reset phone and surprisingly the reboots have stop completely. I think I have charged the phone about five to six times and a not a single reboot. I never considered this could be a software issue, but I will continue to test the device and see if it occurs again. I will probably purchase a new battery tonight or tomorrow, and see if that changes the outcome. After factory reset, I am still on EMUI 4.1: FRD-L04C567B162 with Android 6.0 STOCK.
lowao said:
My phone is randomly rebooting while charging. It usually happens about 5 seconds after I plug it in into the car, wall, or external battery. However, it's not constant. Sometimes it happens while the screen is off and other times it happens when the screen is on. If the phone doesn't reboot, it's usually fine for several plus hours of charging. BUT it has randomly rebooted about four or five times after an hour in of constant charging.
I thought this would be a hardware issue, but I have read online in other locations this is could be a software issue. Any suggestions on how to correct this? I would prefer to stay on my version of android for higher performance with my mobile game. This phone was not or is definitely not a beast in the way of hardware.
Phone purchased at the end of 2016. [Warranty has already expired.]
Charging Reboots occurred at the beginning of 2018?
Never replaced the battery
Battery line is horrible right now
EMUI 4.1
FRD-L04C567B162
Android 6.0 STOCK
Click to expand...
Click to collapse
You might want to update to emui 5.0.1 buddy. Go to system update in settings and update your phone right away. It will fix the problem. If it still persists, change your battery.
avi737 said:
You might want to update to emui 5.0.1 buddy. Go to system update in settings and update your phone right away. It will fix the problem. If it still persists, change your battery.
Click to expand...
Click to collapse
Can I update emui to 5.1 without updating android? I really want to stay on Marshmallow.
lowao said:
Can I update emui to 5.1 without updating android? I really want to stay on Marshmallow.
Click to expand...
Click to collapse
Unfortunately you can't mate. Honor 8 won't get 5.1. But trust me, 5.0.x is far better and optimised than 4.1. It's even better on the battery.

Honor View 10 constantly boot loops after installation of EMUI 10

Hi All,
My phone was absolutely fine prior to the install of EMUI 10, now ever since it boot loops a few times a day (more noticeably when its lower on battery but it's even happened seconds into using it in the morning).
I haven't downloaded any new apps since EMUI 9 and those I did I uninstalled to see if it made a difference, nope.
Had the phone since launch back in March 2018, any recommendations or is it a case of sending it to a service centre to have a look?
I've factory reset, restarted the phone, left it off overnight numerous times and nothing has solved it
V10 reboot
Hello,
I have the same issue, reboot 2 to 10 times by day!
Do you find a solution ?
Thx
+1
I have the same issue...my phone also reboots every now and then..i think that my system UI is crashing.
Anyone able to overcome this issue? Mine used to reboot several times a day too. Though sometimes, it worked absolutely fine for days. It has started to lag terribly after the EMUI 10 update. Of late it justs conks off, and doesn't turn back on no matter what I try. Have to leave it to itself for several hours, even a day or two and it comes back to life on it's own. Scary. The phone just dies. Called Huawei/Honor customer care, and they advised me to downgrade using HiSuite, which is obviously not possible anymore since it was disabled from EMUI 10.
Hello, I have the same problem, has anyone solved it? What can I do to get rid of this problem? Please help me.
I had the same problem on September 2020. I updated the security patch and the day after the phone rebooted randomly. It reboot and it became hot and make a bootloop because it was too hot.
I took it on Huawei Custom Care two times: they tested the hardware and they sad it was all ok. But the phone continued to reboot and crashes. I did some factory reset but nothing changed.
Now I read in this thread that It's a common mistake. So I think it's could be planned obsolescence by Huawei or a corrupted update. I bought another phone, but I can try to downgrade the View 10 to EMUI 9 to check if it is as I think.
Same issue here. However I was on Android 10 since a long time (since beta) and I didn't experience any issues until few days ago. The last update I received was at least months ago.
I suspect this is just normal battery wear. It just can't keep with the power needed from time to time.
This is the reason why iPhones are slowing down via software when battery gets old.

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