My phone is randomly rebooting while charging. It usually happens about 5 seconds after I plug it in into the car, wall, or external battery. However, it's not constant. Sometimes it happens while the screen is off and other times it happens when the screen is on. If the phone doesn't reboot, it's usually fine for several plus hours of charging. BUT it has randomly rebooted about four or five times after an hour in of constant charging.
I thought this would be a hardware issue, but I have read online in other locations this is could be a software issue. Any suggestions on how to correct this? I would prefer to stay on my version of android for higher performance with my mobile game. This phone was not or is definitely not a beast in the way of hardware.
Phone purchased at the end of 2016. [Warranty has already expired.]
Charging Reboots occurred at the beginning of 2018?
Never replaced the battery
Battery line is horrible right now
EMUI 4.1
FRD-L04C567B162
Android 6.0 STOCK
Update: Two days later with a factory reset phone and surprisingly the reboots have stop completely. I think I have charged the phone about five to six times and a not a single reboot. I never considered this could be a software issue, but I will continue to test the device and see if it occurs again. I will probably purchase a new battery tonight or tomorrow, and see if that changes the outcome. After factory reset, I am still on EMUI 4.1: FRD-L04C567B162 with Android 6.0 STOCK.
lowao said:
My phone is randomly rebooting while charging. It usually happens about 5 seconds after I plug it in into the car, wall, or external battery. However, it's not constant. Sometimes it happens while the screen is off and other times it happens when the screen is on. If the phone doesn't reboot, it's usually fine for several plus hours of charging. BUT it has randomly rebooted about four or five times after an hour in of constant charging.
I thought this would be a hardware issue, but I have read online in other locations this is could be a software issue. Any suggestions on how to correct this? I would prefer to stay on my version of android for higher performance with my mobile game. This phone was not or is definitely not a beast in the way of hardware.
Phone purchased at the end of 2016. [Warranty has already expired.]
Charging Reboots occurred at the beginning of 2018?
Never replaced the battery
Battery line is horrible right now
EMUI 4.1
FRD-L04C567B162
Android 6.0 STOCK
Click to expand...
Click to collapse
You might want to update to emui 5.0.1 buddy. Go to system update in settings and update your phone right away. It will fix the problem. If it still persists, change your battery.
avi737 said:
You might want to update to emui 5.0.1 buddy. Go to system update in settings and update your phone right away. It will fix the problem. If it still persists, change your battery.
Click to expand...
Click to collapse
Can I update emui to 5.1 without updating android? I really want to stay on Marshmallow.
lowao said:
Can I update emui to 5.1 without updating android? I really want to stay on Marshmallow.
Click to expand...
Click to collapse
Unfortunately you can't mate. Honor 8 won't get 5.1. But trust me, 5.0.x is far better and optimised than 4.1. It's even better on the battery.
Related
So over the last few days my phone seems to have settled into some sort of weird pattern with reboots. Although there are outliers, in general it always seems to reboot between 19-24h of uptime and nearly always at like 45 or 50 mins past the hour. It's the most bizarre thing in the world and why I think there's some funky software doing it. I don't have true random reboots, but I can't figure out what it is that is doing this. Very odd.
In all cases my phone is sitting with the screen off (I've NEVER had a reboot while using the phone/screen on) but it doesn't matter what radios are on, WiFi, BT, GPS (can be off or on).
Last time I ran "CatLog" a logging app from Market and had it write to SD logs and a reboot happened but it only by default writes every 200 lines so the last line in the file was probably not the last line in the log. I'm going to try again later and set it to write every line or few lines so I can see the last entry in the log before a reboot. Might shine some light on it.
Just find it very strange since it's a very stable and capable phone for about 18hrs and then it just craps on itself. Very strange.
finally. I too just think it is some weird software or driver bug because I was running EB 1.0.4 FINE for like 3-4 days and loving it... then it started resetting almost hourly. I didn't install any other apps past my initial normal set of apps.
Even CM7, seems like it is fine for a few days, then gets crazy. As long as I put a new nightly rom on it every day, it's good.
I didn't have any issues with stock though and didn't seem to have issues with CM7 for a while until lately.
The leaked GB rom causes lockups immediately out of the gate seemed hourly.
I use CM7 as my main daily driver now but I think you are on to something. We are talking about the Screen of Death right? I don't think mine ever reboots, but gets stuck at the lockscreen where the the display comes up, swiping to unlock vibrates then the phone but doesn't change screens to desktop. The buttons and click/drag widgets work even though you are looking the lockscreen.
I've never had my phone powered off in my pocket or noticed it "rebooting". Mine just has the SoD that seems to follow your pattern idea. They may be related. Stock roms may reset once it locks up, where CM7 just keeps running in its locked state.
I have a really strong sneaking suspicion that every G2X reboots but not everyone notices. Also if you naturually turn your phone off once a day or so you won't notice it perhaps or even a few days. The phone reboots pretty fast and the only way I've been noticing (except the times I see/hear it happen) is I have an uptime widget on my homescreen so it's obvious.
Same thing happened with my Droid Incredible btw...when it first came out there were all kind of random reboot issues. After a software update I would run that phone hard for 30-45 DAYS straight without a reboot.
It's annoying but I think it's just a matter of time before the G2X is the same.
I just hope that update gets here sooner than later.
Sent from my LG-P999 using XDA App
I dunno. The tmobile jingle is pretty loud and I never hear it. CM7 has a silent one so possibly there but I dunno.
I use my phone pretty often and never had the suspicious that it reboots. My phone stays very cool during my usage compared to my nexus and other phones
My uptime was 4 hours since I reset it last. I'll monitor it with results. It'll be hard not to flash but I'll keep track and see how far I can keep it online.
i have not had any reboots or waking up to a dead phone ....with the only fix is a battery pull.... ever since I started.
1) my over night charging / long term charging to 100%... only on the LG charger that it came with. Only short term...maybe. less than an hour and not to a 100% charge on a non LG charger (car charger etc...)
2) I restart my G2x every morning when I take it off the LG charger..(after I take it off..I did it once while on the charger and had an issue... (there is definitely an issue related to when it charges to/ around 100% charge)
Just my 2 cents.
Pattern to my reboots - do yours have a pattern?
Hold Power and volume up simultaneously for about 10 seconds.
I've had my phone since Friday, but the only time I had the rebooting problem was this past Saturday when it rebooted four times within 15 minutes or so. Before the rebooting began, the phone had slowed down to a crawl, so I went ahead and rebooted it. After that, I sat it down and watched it reboot a few times on its own. Luckily my iPhone 4 owning co-worker was completely unaware of this issue since we tease and bicker with each other every day over Android and iOS .
mobilehavoc said:
I have a really strong sneaking suspicion that every G2X reboots but not everyone notices. Also if you naturually turn your phone off once a day or so you won't notice it perhaps or even a few days. The phone reboots pretty fast and the only way I've been noticing (except the times I see/hear it happen) is I have an uptime widget on my homescreen so it's obvious.
Same thing happened with my Droid Incredible btw...when it first came out there were all kind of random reboot issues. After a software update I would run that phone hard for 30-45 DAYS straight without a reboot.
It's annoying but I think it's just a matter of time before the G2X is the same.
Click to expand...
Click to collapse
I can guarantee that mine don't reboot. I've had it up fire days, checked the up time and play with it constantly.if it rebooted in the middle of the night I would hear it or the uptime would be close to zero in the morning..
I have a way stable phone.running stock, rooted with bloat removed.. I love this damn stable phone.
smashpunks said:
I can guarantee that mine don't reboot. I've had it up fire days, checked the up time and play with it constantly.if it rebooted in the middle of the night I would hear it or the uptime would be close to zero in the morning..
I have a way stable phone.running stock, rooted with bloat removed.. I love this damn stable phone.
Click to expand...
Click to collapse
What bloat did you remove? I've removed most but not all of it. Can you list it?
mobilehavoc said:
What bloat did you remove? I've removed most but not all of it. Can you list it?
Click to expand...
Click to collapse
Everything other than smart share, tegra zone and qik. Of course have nova and need for speed also.
Oh also have car home froze..
Maybe jumping the gun here but I tried to let mine go as long as it could without resetting it. I kept tabs on it and it was running awesome the entire time (#33 CM7).
Last time I noticed my phone on was like 17:33:xx hours. I had like 44% battery left. Next thing I know the phone is off. I tried turning it on and a battery icon flashed and turned back off.
What I am thinking is that perhaps the faulty battery driver is telling the phone that the battery is dead and preventing it from booting up. We were talking in another thread and I said something that really makes sense: If the battery driver tells the OS that there is 0% battery then it will just reboot. The battery itself may have a 50% charge left. That would explain the random reboots too (the battery driver telling the phone there is 1% left and cutting power). Maybe a hard reset semi-corrects the problem but eventually resets again due to false information.
My weirdness/powered off occurred right around 18hours. The phone could have just died too.
Almost need a Voltmeter so someone can test the battery (or however it can be tested).
player911 said:
Maybe jumping the gun here but I tried to let mine go as long as it could without resetting it. I kept tabs on it and it was running awesome the entire time (#33 CM7).
Last time I noticed my phone on was like 17:33:xx hours. I had like 44% battery left. Next thing I know the phone is off. I tried turning it on and a battery icon flashed and turned back off.
What I am thinking is that perhaps the faulty battery driver is telling the phone that the battery is dead and preventing it from booting up. We were talking in another thread and I said something that really makes sense: If the battery driver tells the OS that there is 0% battery then it will just reboot. The battery itself may have a 50% charge left. That would explain the random reboots too (the battery driver telling the phone there is 1% left and cutting power). Maybe a hard reset semi-corrects the problem but eventually resets again due to false information.
My weirdness/powered off occurred right around 18hours. The phone could have just died too.
Almost need a Voltmeter so someone can test the battery (or however it can be tested).
Click to expand...
Click to collapse
Yes I know the battery driver is part of the problem as can be seen on CM7 builds but what's odd is my time varies so for a long time it would reboot every 17-20 hours, now all of a sudden it goes to 36 hours before it usually reboots. Looking at logs it doesn't appear to throw any major errors before a reboot which implies that it's a a kernel panic or low-level fault. At this point I've given up on trying to find the issue since it's been repeated over and over that T-Mo and LG are releasing an update. Might as well enjoy the phone and wait for that to come out
Amen. Just keep flashing CM nightlies and you'll never worry about it.
Hi All, a few hours ago something really weird happened, I stopped using my phone with 60%+ of battery, one hour later when I tried to use it again it was off and would not turn on. I thought that something ate my battery so I placed it in my car's charger with no signs of life, so I thought that maybe the battery was fully discharged and it needed a few minutes before I could turn it on, but nothing. Once I got home, I plugged it in the original charger with the original cable and left it a few minutes and then unplugged it (trying to move the charger to another plug) and it suddenly booted up by itself with me not even pushing the on button, and once it booted the phone had 60%+ battery so it was never the battery.
Has anyone experienced something like that? what could cause my phone to shutdown and not respond until plugging and unplugging it? I'm attaching my last_kmsg
I'm running rooted stock 38R with Franco Kernel r27
i also experienced the same thing, randon deaths with more than 40%, have to put the phone to charger, it would say low battery but battery,would say 40% after it started up. please help!!!
boomsheklau said:
i also experienced the same thing, randon deaths with more than 40%, have to put the phone to charger, it would say low battery but battery,would say 40% after it started up. please help!!!
Click to expand...
Click to collapse
Me too! Rooted on fk r28. Still have not find out a solution.
potpit said:
Me too! Rooted on fk r28. Still have not find out a solution.
Click to expand...
Click to collapse
Google the following and you will find the instruction: How to fix One Plus One sudden death bug resulting in boot loops
but I don't know how to! Can anyone walk us through it? what is TWRP and how do I run a command??
boomsheklau said:
Google the following and you will find the instruction: How to fix One Plus One sudden death bug resulting in boot loops
but I don't know how to! Can anyone walk us through it? what is TWRP and how do I run a command??
Click to expand...
Click to collapse
My OPO did not go into boot loops. It died not reaching 0% of battery life, which is weird & able to boot up when I plug in the charger.
But, for those facing the same problem I faced, download 'Battery Calibration' app from play store (free). Your OPO need to be rooted. Today, my OPO worked normally. My batt is at 17% whilst writing this & it's still alive. Will continue to monitor these few days.
What is TWRP & how to run a command, see here: http://forum.xda-developers.com/showthread.php?t=2788632
boomsheklau said:
Google the following and you will find the instruction: How to fix One Plus One sudden death bug resulting in boot loops
but I don't know how to! Can anyone walk us through it? what is TWRP and how do I run a command??
Click to expand...
Click to collapse
I Had the boot loop today(out of the blue, didn't know why it rebooted in the first place), i thought was just a random boot loop because i had so many xposed modules installed but later i got to know it was because of the "persist" partition getting corrupted during the reboot. if you have this problem just do the following and you will be ok.
adb shell
make_ext4fs /dev/block/mmcblk0p15
Click to expand...
Click to collapse
source:http://www.androidpolice.com/2014/10/13/heres-easy-fix-oneplus-one-sudden-death-bug-results-neverending-boot-loops/
I've had exactly the same problem, twice now. The phone dies after being WiFi hotspot for some time; it isn't hot, it won't turn back on, it won't show charging.... both times I have managed to get it going again with persistence pressing the power button vol up or down with the power plugged in.
Given the age of the phone, perhaps the problem really is the battery; pity it isn't user replaceable (easily). Such a pity as it is a good phone, still, it seems to be abandoned now as I only have 6.0.1 with old security updates in Sept. 2016.
affinityvision said:
Such a pity as it is a good phone, still, it seems to be abandoned now as I only have 6.0.1 with old security updates in Sept. 2016.
Click to expand...
Click to collapse
Our OPO is far than being abandoned. Even if it will receive no more official CyanogenOS or OxygenOS updates, here at XDA you will find several Android 7.1.1 ROM alternatives.
I personally use TugaPowerN (based on Lineage OS 14.1).
Latest N25 build features Feb. 2017 Android security updates.
fastleo63 said:
Our OPO is far than being abandoned. Even if it will receive no more official CyanogenOS or OxygenOS updates, here at XDA you will find several Android 7.1.1 ROM alternatives.
I personally use TugaPowerN (based on Lineage OS 14.1).
Latest N25 build features Feb. 2017 Android security updates.
Click to expand...
Click to collapse
Well, that would be good, but it then matters how much work it will take to keep it up to date; and that would be a problem if the device itself continues to have occurrences of random shutdown. I'm doing a battery calibration, hope that helps, if it does, then I'll consider changing ROM from stock.
TugaPower ROMs are often and constantly updated. Not only Nougats, but even Marshmallow version.
IMHO even if discontinued, the above ROMs will be more secure than the latest original stock Cyanogen OS (13.1.2).
First stop using unofficial kernel. Return to stock.
Hi guys, I'm hoping someone can help..
For the last few weeks my Nexus 5 has been randomly crashing, this has progressively worsened. The phone crashes and completely shuts off, one second it will be working the next it will be off. When I turn the phone back on it thinks the battery is almost completely drained and, when the problem wasn't as bad, the battery level would slowly increase when left.
Now the problem has increased that, when it crashes, the phone will either not fully boot or crash again very soon after starting. The only way to keep the phone on it to have it plugged in, this also seems to prevent the crashes.
I have factory reset the phone and reflashed the latest factory image. I am also rooted.
I've attached two logcat files that I started recording before the phone crashed.
Any advice on how to fix this issue would be appreciated.
Thanks
slightperil said:
Hi guys, I'm hoping someone can help..
For the last few weeks my Nexus 5 has been randomly crashing, this has progressively worsened. The phone crashes and completely shuts off, one second it will be working the next it will be off. When I turn the phone back on it thinks the battery is almost completely drained and, when the problem wasn't as bad, the battery level would slowly increase when left.
Now the problem has increased that, when it crashes, the phone will either not fully boot or crash again very soon after starting. The only way to keep the phone on it to have it plugged in, this also seems to prevent the crashes.
I have factory reset the phone and reflashed the latest factory image. I am also rooted.
I've attached two logcat files that I started recording before the phone crashed.
Any advice on how to fix this issue would be appreciated.
Thanks
Click to expand...
Click to collapse
It's normally an issue with the battery. When the device thinks the battery is dead (due to sudden voltage drop probably), it shuts down.
Aerowinder said:
It's normally an issue with the battery. When the device thinks the battery is dead (due to sudden voltage drop probably), it shuts down.
Click to expand...
Click to collapse
Thanks for replying. Does this mean if it have the battery repaired/replaced that the issue should go away? Are there any apps anyone could recommend to check if the voltage is the issue?
Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Cappelletti said:
Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Click to expand...
Click to collapse
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Mr.Ak said:
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Click to expand...
Click to collapse
I'm fairly sure that there is no local shop that could check it.
Right now, before checking this thread, I let the battery completely drain and now it's on the wall recharging. I'll enter recovery when it's 100% charged and do a factory reset. Then install everything back and use it for a few hours.
Let's see it that helps.
Thanx for the reply.
- phone battery completely drained
- phone battery completely charged
- booted to recovery and factory reseted
- initial COS configuration done without any freeze and/or reboot
- updating Google Apps
So far, so good.
And it rebooted twice, during apps update.
Although it updated main Google apps, it was not supposed to reboot.
:/
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
iPusak Gaoq™ said:
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
Click to expand...
Click to collapse
It does not get stuck. At times, it reboots during boot. Some times (rarely) it does that for two or three times and then turns off. But most of the time it freezes, reboots and I can use it normally for hours and hours.
seanwlk said:
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
Click to expand...
Click to collapse
I'm "almost" fine with the way it works for me. As most of the time it's fully operational.
I found a OPO with damage screen for sale here. He guy didn't want too much $ for it. I bought it and will receive next week. Will try to swap logic boards.
Let's see what happens.
Was able to have logcat running when the device froze (during game) and rebooted.
Is anyone able to see any error on the log that could make the device freeze and reboot?
Got the broken screen OPO two days ago. Yesterday my phone was impossible to be used. Rebooting like hell.
I swapped logic boards and all is fine. No freezes and reboots (of course, it's pratically another phone). I kept only my screen, housing and battery.
My logic board had a 2.5 sticker on it. The one I got now has a 2.1 sticker. Does anyone know what's that about?
Hi All,
My phone was absolutely fine prior to the install of EMUI 10, now ever since it boot loops a few times a day (more noticeably when its lower on battery but it's even happened seconds into using it in the morning).
I haven't downloaded any new apps since EMUI 9 and those I did I uninstalled to see if it made a difference, nope.
Had the phone since launch back in March 2018, any recommendations or is it a case of sending it to a service centre to have a look?
I've factory reset, restarted the phone, left it off overnight numerous times and nothing has solved it
V10 reboot
Hello,
I have the same issue, reboot 2 to 10 times by day!
Do you find a solution ?
Thx
+1
I have the same issue...my phone also reboots every now and then..i think that my system UI is crashing.
Anyone able to overcome this issue? Mine used to reboot several times a day too. Though sometimes, it worked absolutely fine for days. It has started to lag terribly after the EMUI 10 update. Of late it justs conks off, and doesn't turn back on no matter what I try. Have to leave it to itself for several hours, even a day or two and it comes back to life on it's own. Scary. The phone just dies. Called Huawei/Honor customer care, and they advised me to downgrade using HiSuite, which is obviously not possible anymore since it was disabled from EMUI 10.
Hello, I have the same problem, has anyone solved it? What can I do to get rid of this problem? Please help me.
I had the same problem on September 2020. I updated the security patch and the day after the phone rebooted randomly. It reboot and it became hot and make a bootloop because it was too hot.
I took it on Huawei Custom Care two times: they tested the hardware and they sad it was all ok. But the phone continued to reboot and crashes. I did some factory reset but nothing changed.
Now I read in this thread that It's a common mistake. So I think it's could be planned obsolescence by Huawei or a corrupted update. I bought another phone, but I can try to downgrade the View 10 to EMUI 9 to check if it is as I think.
Same issue here. However I was on Android 10 since a long time (since beta) and I didn't experience any issues until few days ago. The last update I received was at least months ago.
I suspect this is just normal battery wear. It just can't keep with the power needed from time to time.
This is the reason why iPhones are slowing down via software when battery gets old.