Hey Guys,
Over the last few days my charge has rebooted a few times on me, its not a full reboot it’s a hot reboot. Here are the logs
I have not been near a computer with adb installed when these happen so I was not able to get logs from adb.
Ideas?
I'm no pro at reading log files, but I do notice a paypal nullpointerexception and what appears to be a DB issue that starts here:
W/SQLiteCompiledSql( 6270): at com.android.providers.contacts.MakeSimDBService.run(MakeSimDBService.java:326)
Are you using stock OTA? Third party contacts program?
Stock OTA and no 3rd party contact programs
I didn't see any problems either, but it looks like the logs were truncated at some point (beginning and/or end) of the files.
[SOLVED]
I can not get into the phone call (green phone button) to the dialer, this is the main problem; when I open it, it hangs for a few seconds then I get a message box centered in the middle of the screen: Contacts has stopped. - only OK button to press; and pressing returns to homescreen.
Everytime after sending an SMS I get: "messaging has stopped", although still I can send.
I can access the contacts normally and also everything else is fine. when I start calling someone from there, it works also fine, with the resemling dialer(?) look while talking. But then right after finishing call, again a message pops up: com.android.phone has stopped
- resulting that the calls are not being logged.
the app "GO Contacts Ex" would be ok as an alternative, but here again, after the call ends, the message comes up: com.android.phone has stopped. also other apps like contact+/dialer+ and exDialer&contacts seem like that all using somehow com.android.phone in the end and causing that error message box coming up.
if no fix, is there an alternative app totally replacing the usage of com.android.phone? so that I could use another app?
I have found and tried some suggestions from google to this problem, but none of them helped..
deleting cache in: apps -> all -> contacts memory and contacts and phone, & reboot; - several tries, also SIM card out, and reloads, re-sync;
uninstalled recent updated apps; reboots, sim out, re sync etc.
It seems like there is one small thing interrupting but I can be wrong.
I dont wish to do a factory reset first, and lose all my apps and settings. Before doing that desperately, I would like know if someone could help me out in here? It could be one small setting or stuff to do
I am using JB 4.1.2 rooted
it is possible that I disabled some important processes earlier which caused that, but I enabled them all again and restarted, still nothing changed. otherwise this problem started surely after recent app updates, which i also tried undone and checked
any help is appreciated!
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
I can avoid the first two problems (contacts and messaging has stopped) by simply using a different app which I at least like better (Dialer+ / Contacts+ including sms), and have deactivated the stock versions now (contact and messaging). - and I am happy with that!
the problem with com.android.phone still remains after each call, for both incoming and outgoing. the bothering thing is that error message box, and that the calls are not being logged at all, but sms messages are logged fine.
(I could not find any app that could be an alternative to this com.android.phone, similar to the contacts and messages app. all the 3rd party caller and dialer apps uses com.android.phone in the end when dialing. if i uninstall com.android.phone, there is only skype as an alternative to call. and uninstalling skype gives then no possible ways to call a number. so I need to fix this somehow.)
problems:
1. message "the process com.android.phone has stopped" after every calls.
2. no calls are logged
please find attached a logcat logs when that happens, maybe someone can understand what is causing this (look for com.android.phone).
what is for example E ActivityThread: Failed to find provider info for logs ?
and what can you suggest me?
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
SOLVED !!!!
after reactivating Contacts & Phone, also a brand new folder structure with logs.db was recreated automatically !!!!!
Everything is running smoothly now!!! yay!!!
Just FYI and to summarize, in case it happens to you. it was either logs.db file or something in logsprovider folder damaged.
SOLUTION: just stopped com.android.phone and logsprovider service, and deleted the cache from both. then reactivating them should be ok! then just reboot!
cheers
You mention this "reactivating" step. Can you explain more about how to do this part?
kenkamm said:
You mention this "reactivating" step. Can you explain more about how to do this part?
Click to expand...
Click to collapse
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps again.
Click to expand...
Click to collapse
Thanks! Next time I feel brave and re install xposed I will give this try.
kenkamm said:
Thanks! Next time I feel brave and re install xposed I will give this try.
Click to expand...
Click to collapse
I forgot to mention, also after the 2nd step you need to reboot.
THANK YOU!!!!
esilence said:
I forgot to mention, also after the 2nd step you need to reboot.
Click to expand...
Click to collapse
OMG, I've been dealing with that darn com.android.phone error for nearly a year now ==== and you solved it for me!!! I can't tell you how happy and thankful I am. After every call in/outbound I would get that pesky error! NOW I'M FREE AGAIN!!!!! WOOO HOOOO!!!
I am glad that I could help! you obviously just joined and posted because of me to tell about this.. thank you
Namecards cannot be shared
esilence said:
[SOLVED]
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
Click to expand...
Click to collapse
I was looking at this and hoping these drastic moves could fix the reason I cannot share my contacts using the share command. It force closes afterwards.
Sadly, I've tried all of this and my contacts still cannot share. So you have any idea what could be wrong with my Galaxy S Relay? I am rooted (but using stock 4.1.2) at this time, and have only removed bloatware such as Evernote, Slacker, etc.
Thank you !!
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
Click to expand...
Click to collapse
Worked like a charm on Samsung S5 Mini.
sorry @furboom1240 i missed that topic here and didnt see your message earlier. but i have no idea what could have solved your issue either. it relates to something else i guess, hope u had luck in the meantime and solved
@DeViBos thanks another new user and first post, i appreciate! welcome to xda and have fun
Is it possible to try this method to other brand like HTC example? Because Phone can't force stop and there's no logsprovider. Where it can be found?
Just as I will do now. Thank you sooooo much I thot my phone was a hacked mess. The world just became a better place!
Same problem on my Redmi 1S
esilence said:
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
Click to expand...
Click to collapse
Sorry for waking an old thread. I am facing a similar problem.
My Device is -
Xiaomi Redmi 1SW (Rooted)
Android 4.4.4
MIUI 7.2.3.0 KHCMIDA
I have removed all bloatware as mentioned in this post (http://forum.xda-developers.com/xia...-to-remove-bloatware-list-miui-t2999283/page2) and also another app called 'Xiaomi Service Framework' if these are causing the problem.
I was earlier facing this problem when I was using MIUI 7.1.1.0 KHCMICH (Rooted and Xposed installed). It suddenly started occurring as soon as I connected my phone to the PC before even doing anything. The pop-ups (Unfortunately Phone has stopped) became irritating. Luckily, I had USB debugging enabled. I connected the phone to the computer and put the following in the CMD -
adb devices
adb shell
su
pm disable com.android.phone
exit
exit
exit
Then the window stopped appearing. So I (mark this) turned off Wi-Fi and disconnected phone from PC. I was using the phone normally for few hours. But I realized that outgoing calls on my phone were not possible (the system dialer (com.android.contacts) closed after pressing the call button) and no incoming calls were being recorded (I use the in-built call record feature in the system dialer app). So I connected my phone back to the computer and wrote
pm enable com.android.phone
in place of pm disable com.android.phone keeping all above mentioned commands same.
This time the window did not appear. I was able to make and record calls perfectly. But on the same day, when I again switched on Wi-Fi, the window started reappearing. So I used my device by keeping the com.android.phone disabled for few days.
After few days, I got an OTA update to MIUI 7.2.3.0 KHCMIDA. I thought it would solve the problem.
I also wanted to reset my device because it had lot of junk. So, I flashed the update, rooted the device, removed all bloatware apps again (which came after the update) and shut down my phone. The error window hadn't appeared yet though com.android.phone was enabled and Wi-Fi was connected.
Then I booted into recovery and erased the cache and data partitions (NOT the internal storage). Then after phone was booted and as soon as all setup was done, the error window started coming up again.
So, I don't think that data/data/com.sec.android.provider.logsprovider/databases/logs.db has any problem because it was erased completely after I wiped data.
I need HELP !!!
I get the same message (com.android.phone and a few others) over and over again and my phone is veeeeery slow. It all started after I put my SIM-card into the phone for the first time. I have an S7 with SuperMan-ROM installed. I can't deactivate my "contacts", it just doesn't let me push the deactivate-button. Plus I can't find the phone-app or logsprovider. Is there a different appmanager apart from the stock which I could use to delete and deactivate?
Hi
i have problem in samsung j5 2016 regarding com.android.phone has been stop this message shown after each second and also not showing mobile network
Repost from reddit! (someone told me to post it here)
So I was browsing through RedditIsFun today when all of the sudden the app crashed. I tried opening other apps such as Whatsapp but it kept crashing too. In fact all of the apps started crashing: from the Launcher to the Settings, they all displayed the same message:
Unfortunately XXX has stopped working
Replace XXX with the name of literally every app.
So I tried to do a Wipe. No luck: my recovery died a long time ago (and the Clear emmc option doesn't work anyway).
I tried removing the SD card. At first I thought the problem had been solved, but then the apps kept crashing again. I had Facebook and Instagram installed on the SD so removing it meant that these apps were greyed out. Trying to uninstall them lead to the apps crashing immediately.
I tried using Flash Tools to install the ROM again but the 2 times I've done this the result was the same: the phone was in the same state it was as before installing the ROM.
Later I realized no matter what I did: inserting files, deleting files, installing apps, uninstalling apps - it'd all be useless, no changes were done after rebooting.
So... is my phone dead? Is there any other option I could try before throwing it to the garbage? (the screen is broken anyway).
(Phone is an Azumi A50C, by the way)
Does anyone manage to use "Link to Windows"/"Your Phone Companion" with Note 10?
I got the Note 10 recently.
I'm trying to make it work with the "Your Phone" app on Windows 10, which is supposed to be really easy considering that "Link to Windows"/"Your Phone Companion" are preinstalled on the phone.
I managed to connect the phone to my Microsoft account (I see it at the portal). I also managed to get it listed in the "Your Phone" app on my laptop. The problem is, the app is blank. Basically, it's unable to fetch any information from the phone (Notifications/Messages/Photos/Apps). When I try to refresh, it always gets to the "We can't connect to ... Note 10. Make sure that your PC and phone are connected to the Internet." error. The app is for sure connected to the phone because "Open phone screen" works flawlessly, but nothing else does.
The phone itself shows the "Connected to your PC" notification and also shows that it's connected to my laptop in Settings -> Advanced features -> Link to Windows.
Things I checked so far:
1. The Windows "Your Phone" app is latest version.
2. The "Link to Windows"/"Your Phone Companion" are both latest version from the Galaxy Store.
3. I also tried the version of "Your Phone Companion" from Play Store (it's newer) - same result.
4. All required permissions are granted to the "Your Phone Companion" app on the phone.
5. Both laptop and phone are connected to the same WiFi (no AP isolation on the router).
6. Also tried allowing mobile data and disconnecting the phone from WiFi - same result.
7. The phone is for sure connected to the PC over bluetooth.
8. Windows 10 is latest (2004 build 19041.508).
9. Phone is also latest (N970FXXU6DTH7/N970FOXM6DTH7).
It's really frustrating, and any help will the highly appreciated.
P.S. To anyone asking why I would want to use this service - I want a way to minimize distractions from my phone during work. Basically, this way, I will be able to see (and ignore) all the notifications from the phone on my laptop + answer/ignore calls via the headset that's always connected to the laptop without ever looking at my phone.
Things I can see interfering:
1. On the laptop I have 2 Microsoft accounts (work and personal). Although, both the app on the laptop and on the phone show my personal account in the Settings.
2. Missing drivers on the laptop. Although, Windows Update doesn't find anything and when the phone is connecting to the laptop via bluetooth is seem to be set-up properly.
Hello.
Today "your phone" app was updated with windows store..
So this new update bring ability also use the phone apps on windows desktop. Magnificent news
However before update things was perfectly working for me.
today, after the update,
I couldnt manage to connect.
I tried to change wifi , reset modem, change dns, turn of firewall, change different msn account.
Remove your phone app from windows and install again with powershell,
Clear data and chache of android app, giving full permissions + allowing notification reach access
Nothing worked for me.
The last step which the app says
"We will send notification.to your phone , press allow etc.."
Waits forever..
That notification never comes phone and process never completes.
So i feel it is from ms servers.
Note 10.plus 5g android 10
Windows 10 2004
Latest ver app of "your phone"
+1
m_carleone82 said:
Hello.
Today "your phone" app was updated with windows store..
So this new update bring ability also use the phone apps on windows desktop. Magnificent news
However before update things was perfectly working for me.
today, after the update,
I couldnt manage to connect.
I tried to change wifi , reset modem, change dns, turn of firewall, change different msn account.
Remove your phone app from windows and install again with powershell,
Clear data and chache of android app, giving full permissions + allowing notification reach access
Nothing worked for me.
The last step which the app says
"We will send notification.to your phone , press allow etc.."
Waits forever..
That notification never comes phone and process never completes.
So i feel it is from ms servers.
Note 10.plus 5g android 10
Windows 10 2004
Latest ver app of "your phone"
Click to expand...
Click to collapse
Thanks @m_carleone82, @Hansoliv, so at least I know I'm not alone with that issue.
I used to have the same problem, I believe it has something to do with debloated apps from adb, even after re-enabling them didn't help. Flashing the firmware was my option and now everything is working.
OK, so had some time on my hands today and eventually I fixed it.
I had to enable two things that are not mentioned anywhere in the Microsoft FAQs:
1. Enable "Share across devices". Enabling only "Nearby sharing" is not sufficient.
Settings -> System -> Shared experiences -> Share across devices
2. Allow "Microsoft apps can sign me in" for my secondary (personal) Microsoft account.
It's the default if you have only one account, but if you add another you can select "Apps need to ask me to use this account", which I did, because I don't want to mix personal stuff in the work laptop. But apparently "Your Phone" never asks...
Settings -> Accounts -> Email and accounts
Now everything works.
Works for me when I configured the first time, then never got connected again
Please disable battery save mode to use this app...
Sent from my SM-N9700 using Tapatalk
I have been using my Xiaomi Redmi 4(running on miui global 11.0.2, android 7.1.2) for almost 2 years now and never have I experienced such strange issues. Here's a list of some:
1)Play store: Cannot download any apps from play store. It says the app could not be downloaded, please troubleshoot. So I read the solutions, cleared cache and data from play store. I even uninstalled updates. When I tried to download or update any app, firstly the download did not start(it said downloading and never downloaded anything). Then I closed the app, cleared cache and data and opened it again(keep in mind this is the old version of play store as I uninstalled updates). This time the download started, but it reached around 13.60 mb/30mb and stopped. Then it said downloading again and restarted the download from 0 mb, reached 14.74 mb and stopped again. It kept looping like this 3 or 4 times and then I closed the app. I tried again, this time it download the whole 30 mb but gave me the error -506.
Chrome: I figured if I could not download apps from play store I would just download the APKs from chrome, but this didn't work either. When I clicked the download button chrome said "1 download pending" and waiting for network when I had a full strength connection. I tried again, cleared app cache and data, restarted the phone but again it showed download pending(I assure you it is not a connection problem). However browsing on the chrome app is completely fine, its just that I cannot download any files.
YouTube(app) keeps signing me out for no reason. It gives me an error and tells me to remove my account and sign in again. I go to settings and try to remove my Google account the remove account button is broken. I have tried to open the app again after rebooting, but instead of giving me the error the app crashes and it says YouTube has Stopped(and keeps stopping). I have cleared cache, cleared data and rebooted but none of that works. Whenever I clear data or reboot and try to open the app, it crashed and says the app has stopped. I have tried to update the app but I cant- both my play store and chrome are broken.
When I reboot the phone the system tells me "android.acore.process" has stopped. I looked up this error on the internet, it said to clear the contacts data and cache. Did it. But this didnt fix the first 3 problems. I have no clue what acore process does.
I tried to play the "among us" video game(i had installed it before all these bugs started coming up) but whenever I open the game it says "insufficient space to download resources". I have tons of space left and this has never happened earlier.
WiFi not working: I click the WiFi button by scrolling the menu from the top of the screen but it doesn't turn on. I go to the WiFi settings and it says "turning WiFi on" but it never turns on. I rebooted my phone and by luck, somehow, the WiFi turned on and I haven't dared to turn it off since.
7)Settings search has stopped: I've been getting this error for quite some months now, and I don't think this is what's causing all the above problems. But I could be wrong, I have no idea
Never before seen strange system issues: I had a game APK saved from before. I tried to install it, it said "problem parsing the package"(I had installed the game from this same APK earlier) . Then I cleared the cache and data of package installer and tried installing, this time it said "insufficient storage space available" when I had plenty left. Please, why is every app malfunctioning? These are my storage stats btw: oh never mind, I tried to click a screenshot, it said "could not capture screenshot". Wow. Anyway, I have 2.39 GB free out of 16gb on internal storage and 25 GB free on my SD card.
I also have McAfee Antivirus Plus(the paid version) on my phone. I scanned and found no viruses. I also scanned with the Xiaomi built in security centre and found no issues.
The only real cause I can figure is that I might have deleted some system files. A few days ago I was on the drives app to clear the "other files" which are a huge mess on Xiaomi, and I deleted a couple of them. Is it possible I might have deleted an important file?
However I saw YouTube tutorials before deleting the "other files", they said it is alright to delete the other files as long as they're not named obb or backup files. Or is this a system bug? I have been on the miui 11.0.2 for about an year and I've never seen this happen before.
I've already called up the Xiaomi Service Centre in my area but they have no clue what's going on. They told me to factory reset the phone but I don't want to lose my data. They also said that if the system has been corrupted, factory reset will do no good but they told me try it anyway.
Can someone please tell me what the hell is going on? Maybe some software developers know which file I might've deleted by mistake, or is it some other bug. Please help. My phone is a nightmare!