Hi everybody. Although this is my first post I had registered a couple of weeks ago and have been lurking for a long time. I thought I would post my experiences with the issues in the title in hopes that they might help someone else.
Th first problem I tackled was the SMS issue. With some contacts I could not reply to messages because their displayed phone number did not contain the area code even though it was listed in my phone's contact page for them. I also could not initiate a text message from their contact profile as the area code would be dropped when typing the message. The only way I found to send or reply to a message was to start a new message and enter the beginning of their phone number or name then the phone number would be displayed correctly including the area code.
I tried all the suggestions I found here and other places. Such as deleting all cache and log files as well as deleting the individual contacts and recreating them. Nothing I did solved this issue. What was really weird is some of my contacts did not have the area code in their phone number yet it would be added when messaging.
Finally I sync'd my contacts with gmail. I then logged in and made sure all phone numbers had the correct ten digits. Then I performed a factory reset on the phone and resync'd my contacts with gmail. All messaging issues were resolved.
Doing a factory reset gave me the ambition of trying to solve the phone shutting off after being charged. This was a problem as long as the charge was at least 78% to 80%.
After fixing the SMS issue I left the phone completely stock for more then a week. Not once did I experience any shutdowns. I then installed LauncherPro Plus. Immediately the shutoff issue returned. After several days I performed a factory reset and left it at stock and experienced no issues for another week. Reinstalled LauncherPro Plus and the issues returned.
I performed another factory reset and installed ADWLauncher. After two weeks of use not a single shutdown. Thinking this was fixed I started installing apps. Although not as severe the shutdowns returned. Uninstalling all the apps resulted in the phone no longer shutting down. So I started installing apps one at a time and testing for a few days in-between the installs. Some apps would cause the phone to shut down while others were fine. There really was no pattern to which apps worked compared to the ones that didn't. Both Handcent and ChompSMS caused shutdowns.
After a couple of weeks of using the phone with installed apps that caused no shutdowns I installed Spirit Level Plus. Once again the phone randomly shut down when charged above 80%. This made no sense as this app should have minimum interaction with the operating system. Then, for whatever reason, I had an idea. I uninstalled Spirit Level and reinstalled it using TWLauncher and once installed switched back to ADWLauncher. The phone never shut down after this.
Thinking I might be on to something I installed both Handcent and ChompSMS using the same method. What a pleasant surprise it was when after a week there was not one shutdown. So I installed a few more apps and still did not see any issues. This was maybe a month ago and since that time I have probably installed 40 - 50 apps using the same method and have not seen one shutdown.
I apologize for this post being so long but I wanted to give as much detail as possible. Hopefully this will help someone else and also be a small repayment from me for all the valuable info I have gotten from the forum.
stock or not it will reboot. the phone has a hardware issue. warranty it asap.
Still no random shutdowns. As far as exchanging the phone I think I'll hold off for now. Sending it in under warranty will most likely get me a refurbished phone that may or may not have the same or other issues.
[SOLVED]
I can not get into the phone call (green phone button) to the dialer, this is the main problem; when I open it, it hangs for a few seconds then I get a message box centered in the middle of the screen: Contacts has stopped. - only OK button to press; and pressing returns to homescreen.
Everytime after sending an SMS I get: "messaging has stopped", although still I can send.
I can access the contacts normally and also everything else is fine. when I start calling someone from there, it works also fine, with the resemling dialer(?) look while talking. But then right after finishing call, again a message pops up: com.android.phone has stopped
- resulting that the calls are not being logged.
the app "GO Contacts Ex" would be ok as an alternative, but here again, after the call ends, the message comes up: com.android.phone has stopped. also other apps like contact+/dialer+ and exDialer&contacts seem like that all using somehow com.android.phone in the end and causing that error message box coming up.
if no fix, is there an alternative app totally replacing the usage of com.android.phone? so that I could use another app?
I have found and tried some suggestions from google to this problem, but none of them helped..
deleting cache in: apps -> all -> contacts memory and contacts and phone, & reboot; - several tries, also SIM card out, and reloads, re-sync;
uninstalled recent updated apps; reboots, sim out, re sync etc.
It seems like there is one small thing interrupting but I can be wrong.
I dont wish to do a factory reset first, and lose all my apps and settings. Before doing that desperately, I would like know if someone could help me out in here? It could be one small setting or stuff to do
I am using JB 4.1.2 rooted
it is possible that I disabled some important processes earlier which caused that, but I enabled them all again and restarted, still nothing changed. otherwise this problem started surely after recent app updates, which i also tried undone and checked
any help is appreciated!
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
I can avoid the first two problems (contacts and messaging has stopped) by simply using a different app which I at least like better (Dialer+ / Contacts+ including sms), and have deactivated the stock versions now (contact and messaging). - and I am happy with that!
the problem with com.android.phone still remains after each call, for both incoming and outgoing. the bothering thing is that error message box, and that the calls are not being logged at all, but sms messages are logged fine.
(I could not find any app that could be an alternative to this com.android.phone, similar to the contacts and messages app. all the 3rd party caller and dialer apps uses com.android.phone in the end when dialing. if i uninstall com.android.phone, there is only skype as an alternative to call. and uninstalling skype gives then no possible ways to call a number. so I need to fix this somehow.)
problems:
1. message "the process com.android.phone has stopped" after every calls.
2. no calls are logged
please find attached a logcat logs when that happens, maybe someone can understand what is causing this (look for com.android.phone).
what is for example E ActivityThread: Failed to find provider info for logs ?
and what can you suggest me?
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
SOLVED !!!!
after reactivating Contacts & Phone, also a brand new folder structure with logs.db was recreated automatically !!!!!
Everything is running smoothly now!!! yay!!!
Just FYI and to summarize, in case it happens to you. it was either logs.db file or something in logsprovider folder damaged.
SOLUTION: just stopped com.android.phone and logsprovider service, and deleted the cache from both. then reactivating them should be ok! then just reboot!
cheers
You mention this "reactivating" step. Can you explain more about how to do this part?
kenkamm said:
You mention this "reactivating" step. Can you explain more about how to do this part?
Click to expand...
Click to collapse
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps again.
Click to expand...
Click to collapse
Thanks! Next time I feel brave and re install xposed I will give this try.
kenkamm said:
Thanks! Next time I feel brave and re install xposed I will give this try.
Click to expand...
Click to collapse
I forgot to mention, also after the 2nd step you need to reboot.
THANK YOU!!!!
esilence said:
I forgot to mention, also after the 2nd step you need to reboot.
Click to expand...
Click to collapse
OMG, I've been dealing with that darn com.android.phone error for nearly a year now ==== and you solved it for me!!! I can't tell you how happy and thankful I am. After every call in/outbound I would get that pesky error! NOW I'M FREE AGAIN!!!!! WOOO HOOOO!!!
I am glad that I could help! you obviously just joined and posted because of me to tell about this.. thank you
Namecards cannot be shared
esilence said:
[SOLVED]
SOLUTION
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. Activate these apps. Reboot again.
Another reason for "com.android.phone has stopped" coming up is when you previously deactivated com.movial.ipprovider, or if it is damaged, which is needed to connect to the internet. The error starts coming permanently as soon the phone trys to connect to the internet.
Solution: just stop com.movial.ipprovider, delete its cache and reboot! (or reinstall it)
Click to expand...
Click to collapse
I was looking at this and hoping these drastic moves could fix the reason I cannot share my contacts using the share command. It force closes afterwards.
Sadly, I've tried all of this and my contacts still cannot share. So you have any idea what could be wrong with my Galaxy S Relay? I am rooted (but using stock 4.1.2) at this time, and have only removed bloatware such as Evernote, Slacker, etc.
Thank you !!
esilence said:
Hello Kenkamm,
1. Just stop and deactivate the apps "phone", "contacts" as well as the "logsprovider". And delete each caches.
2. Reboot. And activate these apps. Edit: reboot again.
Click to expand...
Click to collapse
Worked like a charm on Samsung S5 Mini.
sorry @furboom1240 i missed that topic here and didnt see your message earlier. but i have no idea what could have solved your issue either. it relates to something else i guess, hope u had luck in the meantime and solved
@DeViBos thanks another new user and first post, i appreciate! welcome to xda and have fun
Is it possible to try this method to other brand like HTC example? Because Phone can't force stop and there's no logsprovider. Where it can be found?
Just as I will do now. Thank you sooooo much I thot my phone was a hacked mess. The world just became a better place!
Same problem on my Redmi 1S
esilence said:
I got it !!!
I searched and located the file on where the calls logs are being saved: data/data/com.sec.android.provider.logsprovider/databases/logs.db
As I thought it could be damaged. I cleared the cache from LogsProvider and restarted it, and the error is now gone since then!
But clearing also deleted all the files in its folder including the logs.db. Unfortunately it doesnt recreate this files, even after a reboot. How can I get these structure and basic files again?
Can someone copy this for me? or can I use any logprovider files from internet?...
will check ...
Click to expand...
Click to collapse
Sorry for waking an old thread. I am facing a similar problem.
My Device is -
Xiaomi Redmi 1SW (Rooted)
Android 4.4.4
MIUI 7.2.3.0 KHCMIDA
I have removed all bloatware as mentioned in this post (http://forum.xda-developers.com/xia...-to-remove-bloatware-list-miui-t2999283/page2) and also another app called 'Xiaomi Service Framework' if these are causing the problem.
I was earlier facing this problem when I was using MIUI 7.1.1.0 KHCMICH (Rooted and Xposed installed). It suddenly started occurring as soon as I connected my phone to the PC before even doing anything. The pop-ups (Unfortunately Phone has stopped) became irritating. Luckily, I had USB debugging enabled. I connected the phone to the computer and put the following in the CMD -
adb devices
adb shell
su
pm disable com.android.phone
exit
exit
exit
Then the window stopped appearing. So I (mark this) turned off Wi-Fi and disconnected phone from PC. I was using the phone normally for few hours. But I realized that outgoing calls on my phone were not possible (the system dialer (com.android.contacts) closed after pressing the call button) and no incoming calls were being recorded (I use the in-built call record feature in the system dialer app). So I connected my phone back to the computer and wrote
pm enable com.android.phone
in place of pm disable com.android.phone keeping all above mentioned commands same.
This time the window did not appear. I was able to make and record calls perfectly. But on the same day, when I again switched on Wi-Fi, the window started reappearing. So I used my device by keeping the com.android.phone disabled for few days.
After few days, I got an OTA update to MIUI 7.2.3.0 KHCMIDA. I thought it would solve the problem.
I also wanted to reset my device because it had lot of junk. So, I flashed the update, rooted the device, removed all bloatware apps again (which came after the update) and shut down my phone. The error window hadn't appeared yet though com.android.phone was enabled and Wi-Fi was connected.
Then I booted into recovery and erased the cache and data partitions (NOT the internal storage). Then after phone was booted and as soon as all setup was done, the error window started coming up again.
So, I don't think that data/data/com.sec.android.provider.logsprovider/databases/logs.db has any problem because it was erased completely after I wiped data.
I need HELP !!!
I get the same message (com.android.phone and a few others) over and over again and my phone is veeeeery slow. It all started after I put my SIM-card into the phone for the first time. I have an S7 with SuperMan-ROM installed. I can't deactivate my "contacts", it just doesn't let me push the deactivate-button. Plus I can't find the phone-app or logsprovider. Is there a different appmanager apart from the stock which I could use to delete and deactivate?
Hi
i have problem in samsung j5 2016 regarding com.android.phone has been stop this message shown after each second and also not showing mobile network
Hey,
I noticed that messaging apps (for example whatsapp) crashes whenever I open a conversation that has attachments in it. Or if in the last 20/30 lines is no attachment (picture for.example) but I try to open the contact windows where it shows the name, status and media it crashes while loading the media. I tried clearing the cache of whatsapp and the system media app. Tried clearing cache and dalvik. Tried scanning the media with some apps. I deleted the newest pics i received because i thought maybe they were corrupted. Nothing helped. This occured after updating to 30O.
PS: I'm not going to wipe/reset my phone because I don't have the time to restore everything after such a reset.
Sent from my OnePlus One
Unfortunately for you the next step would be a factory reset. But if you're not willing to do that I guess you'll have to live with it. Or completely wipe the whatsapp data and start fresh with the app.
Transmitted via Bacon
I already thought that something went wrong when I updated to 30O so I just flashed the full ROM over my 25R with 30O OTA and now everything seems to work fine. Thank you for your efforts
Sent from my OnePlus One
"Unfortunately, Messaging has stopped."
I also had this problem. Kept getting this message when re-reading received messages, and, couldn't attach multimedia files. Found the answer from kspohn at an oneplus one forum. Thanks kspohn. It worked.
AT&T People without mms working here is the solution.
Call AT&T support. Go to wireless tech support when going through all the press # for (department name) mumbo jumbo.
Tell them you got a new phone and you need to activate mms on it by giving them IMEI number located on the packaging of your Oneplus One box particularly by the bar code sticker. This is like a SS for your specific phone
They will then ask you to power cycle the phone (turn it off for 10 sec) so call them originally with another phone.
They will then send a test mms to make sure it works. This only works for the global version of the phone so....... yea
Some At&T employees are aware of this phone... guy bro AT&T guy said it looked uber sweetles.
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Rolling back Gmail to original version has not helped.
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
erasat said:
It has happened to me, and it seems to be when using autodownload on any of the email apps if it begins to download and you suddenly lose the data is connection it gets stuck.
Just go to settings and apps and go to the Download app and clear the cache and data and that will take care of the persistent notification, then try to adjust your autodownload settings.
Click to expand...
Click to collapse
Agree with everything you've said, but in gmail, i've auto download of attachments on wifi to OFF, and Images to "ASk before showing". Not sure there are any other settings I can access?
I have, for the time being, turned OFF notifications from the download app - this is obviously not idea if I really DID have an actual download of a large size or being stuck I have no way of monitoring it.
Open to any other suggestions / ideas
sephstyler said:
Hi all,
Have a strange "issue" with my Z3 Dual.
I noticed yesterday that the Downloader seemed to be running, even though I hadn't asked the phone to download anything. Sliding the notification open seems to suggest that the download isn't actually running, but simply keeps notifying.
Data is not being sent or received, and the items always seemed to be images. I had thought it was my work exchange email (through Mailwise) or maybe even IM chats downloading images. Uninstalled them and reinstalled and that did nothing.
Finally this morning, I received and email (through my Gmail) from my property manager, and it had a pdf, the same pdf was trying to be downloaded by the manager! So it appears, that on my phone at least, Gmail is asking my downloader to download, without the actual download initiating, but simply keeps a persistent notification there! I also have a nexus 9 with the newest Gmail and its not happening there.
Has anyone else had this issue? I'm about to roll back latest update of Gmail to see if it fixes.....
screenshot attached
Click to expand...
Click to collapse
Same happened to me (also have Z3 dual) but updating Gmail app seemed to fix this issue.
I have the dual sim z3. I originally had my active tmobile SIM in SIM slot 2 when I put it in SIM Slot 1 the problem went away. Rebooted and no more download manager in the background.
I got my new S22 Ultra a month ago..i installed whatsapp..it stucks during restoring chat history…but i overcome this problem by forcing stop the app during the restoring process ( a solution i found after reading many threads.. untill nw it works but um afraid one day everything is lost. Also it takes much time to save hundreds of stickers again)..then everthing is ok for a month till 30 september 2022.
Since 30 September 2022, My WhatsApp has been messing up pretty badly. Over the last five days I randomly (and this is true - no errant reboots, no app crashes, etc.) get the error message "Something went wrong with your chat history" on WhatsApp, which has a Restore option under the dialog box. This is practically useless as the progress bar never successfully completes, but even goes back at times.
This forces me to reinstall WhatsApp, and pray that I don't have to start with a new chat database again. Because it takes multiple attempts to get back on the app. And i can't restore hundreds of stickers. This plunges me into another time lag, as the app's verification put in progressively increasing wait times every time I reinstall.Why i got this message over last 5 days every morning???How can i solve it without taking the restore option as it took me 5 hours trying to restore chat history and stickers???I hope you response quickly..
I have tried many solutions: clearing cashe..turning airplane mode on and off..reset networks settings…turn the mobile on and off…unrestrict whatsapp from battery saver…remove the backup at google drive..close whatsapp from recent apps…during trying to solve the issue, i noticed one day that the error occurs during backup is being uploaded to google drive so i choose never to backup to google depending on the local backup but i unfortunatley woke up the next moring and the error occurs once it was searching for new messages.
Please help to retrieve a permanent solution specially as i found many people suffering from this for months in many threads...
Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?
Marcelocohenarg said:
Hi, you probably need to let the program fully restore the chat database... Can you leave restoring during night, for example, when your don't use the phone? Did you give the app the proper rights to access storage, etc?
Click to expand...
Click to collapse
I tried but it always stucks at different points and if i leave it, it fails ending to an old group chat history... although when i force stop the app, the chat history is back completely.
switch to Telegram
Better yet switch to Signal.