Database Info

[Q] Anyone with lost sound problems?

Hi guys,
I have this great phone for 3 days now and I have a big broblem. It's losing it's sound after some playing with apps and movies shot by camera. Movies would not play, just stay in black screen. At first I thought Talking Tom is causing this, because it was happening whenever i run it. Only full reboot was fixing the problem.Yesterday I did full factory reset with SD erase and set up my phone again with all e-mail accounts and apps, but NO TALKING TOM!
Today the problem appeared again after I was playing with camera and "Connected Media". No sound, movies do not play. On top of this I got a sudden phone restart !
I called HTC support, and after an hour explaining what my problem is they advised me to do a full reset again and NOT to install any apps from the market. I will use the phone for a day or two and see if it's app related issue....
Anyone having similar issues?
My HTC serial starts with HT15EV....

same problem
I'm having the same problem with my friend. bottom of the screen gets very hot. After 3 minutes the phone turns off the sound while playing the Tom Cat. turns off the phone during a conversation.

exactly! It's maybe app related...I'll report in a few days of testing...

After I've installed talking tomcat ( free version ) my sounds where gone.
After doing a factory reset everything went back to normal.

This has happened three times to me ..
Lost sound .. had to do a reset to fix the first and second time.
the third time .. i was able to fix it opening and closing / playing
with the sound Stuff..
Also Noticed the phone became un-responsive was very laggy.
This is a real problem ..
If it happens and you have all your stuff installed..

I am having the same problem with audio, sometimes I get it after playing angry birds, other times watching a video online. It has also made me late for work one day because I didn't realize the sound went out and never heard the alarm. I wonder if its a LOT of phones that have this problem.

The audio problems started happening to me too! The soound would cut out in the middle of watching a movie. Quite annoying,

So far I've only had audio problems whenever I launched the Talking Tom Cat, other apps I'm using aren't problematic.

I had sound go off during just normal use and very slow gps locks (10 minutes)
lost connection as well.

I don't have Tom cat installed but i put 4 films on my sensation and the sound will be ok for 1 and a half minutes but then it goes off u can skip to further in the film and it will work again for another minute and a half then go off again My alam has let me down a few times aswell . Not very happy

i am using TOM CAT on my sensation, but never faced such probl.
Serial starts wid - HT15ZV

For all those having these issues could you please post up the build dates ?

AZ2ENVY said:
For all those having these issues could you please post up the build dates ?
Click to expand...
Click to collapse
FW version is 1.29.531.2

toto99303 said:
Hi guys,
I have this great phone for 3 days now and I have a big broblem. It's losing it's sound after some playing with apps and movies shot by camera. Movies would not play, just stay in black screen. At first I thought Talking Tom is causing this, because it was happening whenever i run it. Only full reboot was fixing the problem.Yesterday I did full factory reset with SD erase and set up my phone again with all e-mail accounts and apps, but NO TALKING TOM!
Today the problem appeared again after I was playing with camera and "Connected Media". No sound, movies do not play. On top of this I got a sudden phone restart !
I called HTC support, and after an hour explaining what my problem is they advised me to do a full reset again and NOT to install any apps from the market. I will use the phone for a day or two and see if it's app related issue....
Anyone having similar issues?
My HTC serial starts with HT15EV....
Click to expand...
Click to collapse
well the problem pertains to app related issue but there is work around install app name volume ace.. when ur fone sound dips down.... fire volume ace and look for sound bar...usually u'll fine system volume gone below 3. increase it via this app jst by simple slider and u r bk..... had this prob with desire hd and this app still works n holds gud...

I have same problem, It happens when I use talking tom for the second time without restarting. Then I have to restart my phone. I am using stock ROM !!

I dont think it is related but all of a sudden my alarms on my phone (alarm clock) dont make any sound I just get the vibration..... yes the ring volume is all the way up, yes it is checked to make alarm sounds while in silent mode, yes I have tried diffrent ringers.... the only thing I didnt try was rebooting the phone.

no sound
i have no sound in any rom.. it's been this way for a while.. i can hear through the ear piece but thats it.. i can't hear with headphones either...

Won't play video

Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!

This is actually a known bug apparently. Except some people have to reboot more than just once due to the issue coming back. Hopefully a small update will fix the issue.

jason1332 said:
Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!
Click to expand...
Click to collapse
try doing a factory reset,
btw dont forget to backup ur personnel data

Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.

jbilik said:
Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.
Click to expand...
Click to collapse
Factory reset is the solution

I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.

astropods said:
I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.
Click to expand...
Click to collapse
we can expect an ota with the fix soon....

Yep this happens to me too!
YouTube playback goes black but audio still plays sometimes.
Browsing on reddit, any post with a gfycat that plays as an mp4 or related format doesn't load at all.
And as others say, rebooting fixes the bug.
Next time it happens I'll run a logcat or something as I'm rooted and I'll see if there are any errors and post logs. Issue happened before and after root so I'm sure root isn't the issue.
UPDATE: So it happened again and I captured a logcat while trying to play some videos. The last 4 lines are of interest. Logcat added as screenshot

Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye

tall0 said:
Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye
Click to expand...
Click to collapse
roobot fixes the issue,but it comes back soon

Mine got it too !! So annoying
Factory reset work only for 2 days then come back

AhhdafunK01 said:
Mine got it too !! So annoying
Factory reset work only for 2 days then come back
Click to expand...
Click to collapse
same for me, really frustrated

still have this problem
how you solved it?

BUMP
Anyone got any solution? After Factory Reset issue occured again.

uninstall your official twitter app
foxracer said:
BUMP
Anyone got any solution? After Factory Reset issue occured again.
Click to expand...
Click to collapse
try uninstalling your official twitter app (seems funny though). but it worked for some

Video won't record

First day with the phone and I can't get video to record. It flashes for a second and ends up going back to the record button, leaving no video recorded. I've tried internal storage and external SD.
Any ideas?

I backed up my apps, did a restore to factory and I can now record video. Weird, but it works! The Huawei backup/restore works great btw.

I had this problem too initially. It went away after a few days (prob after a restart) and now it records fine

What model do you have? Is it rebranded?

I have Lon-L29 direct from wonda mobile, not rebranded no
Sent from my LON-L29 using XDA-Developers Legacy app

This is happening again.. I can't record video. Model: MHA-L29 running B138

3rd party apps can record video okay. I guess that'll be my work around. -Any suggestions on video recording apps form the play store?

Try clearing data for camera app in apps settings.

gm007 said:
Try clearing data for camera app in apps settings.
Click to expand...
Click to collapse
Thanks, but no go.
-cleared data: same issue.
-cleared data and cache, rebooted, same issue.

wooties said:
Thanks, but no go.
-cleared data: same issue.
-cleared data and cache, rebooted, same issue.
Click to expand...
Click to collapse
Have yountried factory reseting and starting as a new phone? A lot of problems happen when u restore from a previous phone ive found

aknotts415 said:
Have yountried factory reseting and starting as a new phone? A lot of problems happen when u restore from a previous phone ive found
Click to expand...
Click to collapse
I actually did that, too. The issue just came back.

wooties said:
I actually did that, too. The issue just came back.
Click to expand...
Click to collapse
Id return ur phone and rebuy it sounds defective

solved on my Mate 9 MHA-L29
wooties said:
First day with the phone and I can't get video to record. It flashes for a second and ends up going back to the record button, leaving no video recorded. I've tried internal storage and external SD.
Any ideas?
Click to expand...
Click to collapse
Had same problem. Video would record in safe mode, but not in normal mode. Today I tried to force stop one app after the other. When I stopped the app: "Shush" (app to automatically restart phone volume after a settable period of time), video started recording again! Hope it lasts.

Yes, reason of this problem is shush app. i removed it, my camera is recording video.

daveinsouth said:
Had same problem. Video would record in safe mode, but not in normal mode. Today I tried to force stop one app after the other. When I stopped the app: "Shush" (app to automatically restart phone volume after a settable period of time), video started recording again! Hope it lasts.
Click to expand...
Click to collapse
Thank u. It worked for me on my Honor 8.

daveinsouth said:
Had same problem. Video would record in safe mode, but not in normal mode. Today I tried to force stop one app after the other. When I stopped the app: "Shush" (app to automatically restart phone volume after a settable period of time), video started recording again! Hope it lasts.
Click to expand...
Click to collapse
Thanks! I had the same problem with my Huawei M3 Mediapad (MIUI 5.0.1). In my case it was the AudioManager app (also related to audio settings) which was causing the issue. Once stopped, the video camera worked fine.

daveinsouth said:
Had same problem. Video would record in safe mode, but not in normal mode. Today I tried to force stop one app after the other. When I stopped the app: "Shush" (app to automatically restart phone volume after a settable period of time), video started recording again! Hope it lasts.
Click to expand...
Click to collapse
Amazing! The shush app was the culprit! It's a shame because Its a really useful tool. I'd rather have a working camera though! Thanks for the fix!

Thank you for the Shush, tip. I was experiencing the issue on a Huawei P20. It seems that you can have both working.
What you have to do is go to the Shush app in your Apps in settings and enable the permission for Shush to access the camera. This is also mentioned in the latest change log for the shush app.
After enabling the Camera permission for Shush, the video was working as expected.
Hope this helps.

I hadthe same problem. After deleting the app Phone silencer, video recording starting working normally.
---------- Post added at 09:54 PM ---------- Previous post was at 09:25 PM ----------
Reinstalled the same app Phone silencer (strange because the app is so simple it doesn't ask for any permission) and now everything works just fine. I need Phone silencer app since I use it every day 'cause of work. Hope it won' t bug any more.

IF you have any Apps for restoring ringtone after meetings etc., like "Shush" or "Silent Mode+", that's the reason.
I didn't bother testing this with "Silent Mode+" but if you give "Shush" access to Camera (so it can see if it is running or not) Video recording starts working again.

Audio lag during videos

Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks

kin05 said:
Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks
Click to expand...
Click to collapse
Not for me, all is perfect smooth.
This behaviour to me is something related in any way to your internet connection/mobile data

SIRKRA said:
Not for me, all is perfect smooth.
This behaviour to me is something related in any way to your internet connection/mobile data
Click to expand...
Click to collapse
I don't think so..
It happens on wifi at home, 4G or wifi at work.
If I reboot, it's works fine but then the problem comes back a few hours/days later.

kin05 said:
Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks
Click to expand...
Click to collapse
Wipe cache from recovery and all work fine again

aferende said:
Wipe cache from recovery and all work fine again
Click to expand...
Click to collapse
I'm full stock so I can't go to the recovery.
Is there another way?

kin05 said:
I'm full stock so I can't go to the recovery.
Is there another way?
Click to expand...
Click to collapse
Sure u can.
http://www.android.gs/reboot-recovery-mode-on-htc-u11/

Problem came back ?
I just cleared cache a few days ago it was then ok but now the problem is back

kin05 said:
Problem came back ?
I just cleared cache a few days ago it was then ok but now the problem is back
Click to expand...
Click to collapse
I know it's a bug and also HTC knows.
Wipe cache every time lag come back.
No other way by now brother

I've found the cause.
It's the USB Audio Player Pro app.
App un installed, rebooted the phone and the problem is now gone.

I have the same problem. Update from Nougat to latest oreo didnt fix problem.
Reboot helps but not for a long time.

Remove video apps and install mxplayer. If you don't use boost+ it's a good app by htc!.

I've had the lag off and on too. Last week I cleared the cache partition and so far it has not returned.
Sent from my HTC U11 using Tapatalk

Whatsapp Audio BUG- Android 10

It seems all nokia device have this problem were whatsapp audio messages sounds crazy distorted. I am experiencing this too and it is really a pain in the ass. Until now there is not way to fix it.

wait for a whatsapp update.

NahuelMS said:
It seems all nokia device have this problem were whatsapp audio messages sounds crazy distorted. I am experiencing this too and it is really a pain in the ass. Until now there is not way to fix it.
Click to expand...
Click to collapse
Confirming that on latest beta 2.20.4 the audio is not distorted.
Either wait for Play Store release or get beta APK from apkmirror.

ban.codrut said:
Confirming that on latest beta 2.20.4 the audio is not distorted.
Either wait for Play Store release or get beta APK from apkmirror.
Click to expand...
Click to collapse
Installed latest app 2.20.5 and the problem is still there for me. There are sound problems with another apps too like some games. I don't think it is a whatsapp problem. For me is more like a Nokia problem. Anyway is not so terrible but it will be nice they fix it.

NahuelMS said:
Installed latest app 2.20.5 and the problem is still there for me. There are sound problems with another apps too like some games. I don't think it is a whatsapp problem. For me is more like a Nokia problem. Anyway is not so terrible but it will be nice they fix it.
Click to expand...
Click to collapse
Not to sound sassy but they can fix problems that affect most users and that are mostly reproducible. If you have glitches in other apps that might be a system issue indeed.
Android 10 update might go wrong sometimes. Your best hope might be a backup and a factory reset to clean up the install.
On Nokia's fault I think they changed too much with one update, leaving many with residue configs that conflicts with the update. I for one did a full clean wipe and flashed all partitions, found no system-specific problems on Nokia's build just some minor inconvenience like audio quality back to Pie stone age.

ban.codrut said:
Not to sound sassy but they can fix problems that affect most users and that are mostly reproducible. If you have glitches in other apps that might be a system issue indeed.
Android 10 update might go wrong sometimes. Your best hope might be a backup and a factory reset to clean up the install.
On Nokia's fault I think they changed too much with one update, leaving many with residue configs that conflicts with the update. I for one did a full clean wipe and flashed all partitions, found no system-specific problems on Nokia's build just some minor inconvenience like audio quality back to Pie stone age.
Click to expand...
Click to collapse
I've allrready done a factory reset. It is not my problem, nokia forums are full of people complaining about this issues with the speaker in some particular apps like games and whatsapp audio. Clearly it is not a hardware problem because the speaker works ok. Maybe you didn't pay enough atention and didn't notice the distortion or maybe you are the lucky one. But it is a really spread problem in all nokia phones models with android 10. For me it is not big deal and until now it is the only bug i've found so i am quiet happy with the update. But the problem is present since the first android 10 release for nokia 8.1 more than one month ago, they should fix it soon.

Try whatsapp beta. Heard the audio bug is fixed there.

jaskiratsingh said:
Try whatsapp beta. Heard the audio bug is fixed there.
Click to expand...
Click to collapse
I am on whatsapp beta and it is the same...

Try these steps, might help you
1. Close the WhatsApp and Go-to its properties by pressing and holding the icon of WhatsApp, a little "i" will appear just tap on it
2. Click on Advanced, Tap on "Battery"
3.Then click on "Battery optimization"
4. On the Upper side in the middle there will be an option "NOT OPTIMIZED"
5.Tap it and Click on "All Apps" it will take some time to load all apps
6.Find the WhatsApp there and tap on it , a flash toast will appear
7.Click on "Don't Optimize" and "Done"
8. Restart Your device

Zilretra said:
Try these steps, might help you
1. Close the WhatsApp and Go-to its properties by pressing and holding the icon of WhatsApp, a little "i" will appear just tap on it
2. Click on Advanced, Tap on "Battery"
3.Then click on "Battery optimization"
4. On the Upper side in the middle there will be an option "NOT OPTIMIZED"
5.Tap it and Click on "All Apps" it will take some time to load all apps
6.Find the WhatsApp there and tap on it , a flash toast will appear
7.Click on "Don't Optimize" and "Done"
8. Restart Your device
Click to expand...
Click to collapse
Thanks for the help but it didn't solve it! It sounds like someone is popping some plastic bag in the audios. All other audio apps work good. If i put the audio in the ear speaker it sounds good. It is only in the speaker.

Bug still present after january update.

This is not WhatsApp's problem. Many other apps suffer the same problem on Nokia 7 Plus too. Nokia released a s**t update recently and audio is currently broken on several Nokia phones (6, 6 Plus, 7 Plus). Their discussion forums are full of people complaining (google "nokia 7 audio problem android 10").
You seem to be a lucky one if audio problem is the only problem you noticed after ugrading to Android 10 on Nokia 7 Plus. It seems to be a complete disaster.

alexrixhardson said:
This is not WhatsApp's problem. Many other apps suffer the same problem on Nokia 7 Plus too. Nokia released a s**t update recently and audio is currently broken on several Nokia phones (6, 6 Plus, 7 Plus). Their discussion forums are full of people complaining (google "nokia 7 audio problem android 10").
You seem to be a lucky one if audio problem is the only problem you noticed after ugrading to Android 10 on Nokia 7 Plus. It seems to be a complete disaster.
Click to expand...
Click to collapse
I know this, i already wrote this before in this thread. For me it only affect my whatsapp audios because i don't play games. But it is a problem in the OS not in the apps, that is clear.

If you have root, try this
ro.vendor.audio.sdk.fluencetype=none
ro.vendor.audio.sdk.fluencetype=fluence add these two lines in vendor/build.prop

It's a direct software issue with android 10.. nothing you can do apart from get the phone bootloader unlocked and revert back to 9... I did and all issues are gone, I heard the new sorted out 10 update will be out next month

Fixed yet?
I downgraded back to and 9 and the WhatsApp problem was gone... I would like to know if they've fixed WhatsApp yet in the new update?

It was fixed in May update.