Audio lag during videos - HTC U11 Questions & Answers

Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks

kin05 said:
Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks
Click to expand...
Click to collapse
Not for me, all is perfect smooth.
This behaviour to me is something related in any way to your internet connection/mobile data

SIRKRA said:
Not for me, all is perfect smooth.
This behaviour to me is something related in any way to your internet connection/mobile data
Click to expand...
Click to collapse
I don't think so..
It happens on wifi at home, 4G or wifi at work.
If I reboot, it's works fine but then the problem comes back a few hours/days later.

kin05 said:
Hello,
Do you guys experience a small audio lag during videos?
It happens in all the apps I use (Facebook, YouTube, Instagram..)
The videos start, then freeze for 1/2 sec at the beginning and then play but with the audio not sync with video .
Thanks
Click to expand...
Click to collapse
Wipe cache from recovery and all work fine again

aferende said:
Wipe cache from recovery and all work fine again
Click to expand...
Click to collapse
I'm full stock so I can't go to the recovery.
Is there another way?

kin05 said:
I'm full stock so I can't go to the recovery.
Is there another way?
Click to expand...
Click to collapse
Sure u can.
http://www.android.gs/reboot-recovery-mode-on-htc-u11/

Problem came back ?
I just cleared cache a few days ago it was then ok but now the problem is back

kin05 said:
Problem came back ?
I just cleared cache a few days ago it was then ok but now the problem is back
Click to expand...
Click to collapse
I know it's a bug and also HTC knows.
Wipe cache every time lag come back.
No other way by now brother

I've found the cause.
It's the USB Audio Player Pro app.
App un installed, rebooted the phone and the problem is now gone.

I have the same problem. Update from Nougat to latest oreo didnt fix problem.
Reboot helps but not for a long time.

Remove video apps and install mxplayer. If you don't use boost+ it's a good app by htc!.

I've had the lag off and on too. Last week I cleared the cache partition and so far it has not returned.
Sent from my HTC U11 using Tapatalk

Related

camcorder recording freezes / skips / stutters

Hi guys, I'm having issues with the video recorder on my NS. Whenever I try to record video clips the picture and sound slip out of sync, the image freezes, leaving the sound running. The video then continues but is behind the sound.
I can't find any suggestions about how to fix this. Does anyone here have any idea?
I just took some footage of 3 mins to test it again and actually the picture freezes near the end of the video. After that the audio is out of sync. I'm on infin1tyROM 1.1.0. :S
Sent from my Nexus S using Tapatalk
I have the same ROM installed, I mentioned the issue in the thread but someone else has said they don't have the issue, I wonder if it only affects longer clips or if there's something about the way we installed the ROM perhaps?
Well actually it was me stating that it works fine, but now i had to correct it. You got a i9023 or i9020?
I have the 4g and last night I was recording 10 minute segments and didn't see anything wrong. I would heavily suspect if a CPU hog app decided to do something while recording video, that it could cause problems. Out of an hour of recording, I think I might have seen a time when something caused the screen to black out for a second and start a new recording. Maybe.
I9020 here
Sent from my Nexus S using XDA App
Well if you found a solution please let me know! I*tried uninstalling some apps, several reboots, dalvik cache wipe, permission fix, different video players, no luck. Maybe it's the UV kernel? I*fear that I*had the same problem on CM7 with stock kernel but I'm not sure...
I'm stock rooted. That's it
Well as soon as I*have time I'll flash back to CM7 with stock kernel and report back.
@tatwamasi could you please test something for me? maybe this fixes the problem: reboot into recovery, wipe dalvik cache then reboot and go to settings, applications, camera and clear data. take 5 mins of video to see if it worked.
Sent from my Nexus S using Tapatalk
Here's a thought. If you transfer the videos to the computer and play them there, do they skip on the pc?
TubeShaped said:
@tatwamasi could you please test something for me? maybe this fixes the problem: reboot into recovery, wipe dalvik cache then reboot and go to settings, applications, camera and clear data. take 5 mins of video to see if it worked.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
Cheers for the suggestion I'll try that later and report back. Earlier I made a Nandroid backup, did a full wipe, reinstalled the Rom and tested the camera. Video seemed fine then the camera started FC'ing. Not sure what's going on there... I've never had that before. Weird. Back on The backup now.
@herbthehammer I*feel stupid for not having tried that already :S
@tatwamasi have you tried fixing permissions in CWM?
After some testing I can confirm that clearing the camera app data actually solves the problem.
Lol sry for all the * after "I" my desktop keyboard is acting weird.
Having this exact problem on a Sprint NS4G. It has a CM7 nightly installed. Will try clearing the data on the camera app. Hoping that fixes it!

Volume not working for youtube

Works for music but not on YouTube videos
duhprest said:
Works for music but not on YouTube videos
Click to expand...
Click to collapse
Is it just the application that seems to be having an issue, or the browser as well?
ReeF666 said:
Is it just the application that seems to be having an issue, or the browser as well?
Click to expand...
Click to collapse
Both. Also the volume in videos on websites like BBC.co.UK don't seem to work either.
I had the exact same issue on my sensation xe yesterday. Audio was working, however on video related media like programs, games youtube bbc etc it didnt.
I was worried that it was caused by the latest official update of ics 4.0.3 and sense 3.6. Anyway to fix this issue you HAVE to reboot. I tried to switch and off and on, but that didnt help. So reboot your device.
winsome said:
I had the exact same issue on my sensation xe yesterday. Audio was working, however on video related media like programs, games youtube bbc etc it didnt.
I was worried that it was caused by the latest official update of ics 4.0.3 and sense 3.6. Anyway to fix this issue you HAVE to reboot. I tried to switch and off and on, but that didnt help. So reboot your device.
Click to expand...
Click to collapse
sounds like a stupid question, but how do you do that?
duhprest said:
sounds like a stupid question, but how do you do that?
Click to expand...
Click to collapse
Turned off fast boot, rebooted it and it works now. Said it was 'optimising applications' on the start up screen
Nice that u fixed the sound issue.
I just held down the power button and rebooted/restarted the phone.
Didnt have to uncheck the Fast Boot option. Yeah mine showed 'optimizing applications' after reboot as well. I think it's an ICS thing. I dont recall Gingerbread doing so.
However I have no idea what caused the issue in the first place.

Won't play video

Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!
This is actually a known bug apparently. Except some people have to reboot more than just once due to the issue coming back. Hopefully a small update will fix the issue.
jason1332 said:
Here's a weird one. Just got my 8 yesterday and noticed today it won't play any type of video...talking YouTube, external, even videos taken with the camera! Any help is appreciated. I was to get sound on one video but black screen. Almost like it's missing video drivers or something.
EDIT: A hard reboot fixed the issue...like the old blackberry days!
Click to expand...
Click to collapse
try doing a factory reset,
btw dont forget to backup ur personnel data
Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.
jbilik said:
Also experiencing this. Over time, videos won't play via any app until I manually reboot the phone. Kinda annoying.
Click to expand...
Click to collapse
Factory reset is the solution
I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.
astropods said:
I also have this issue. Factory reset only works for a few days than it comes back. I hope they patch quickly.
Click to expand...
Click to collapse
we can expect an ota with the fix soon....
Yep this happens to me too!
YouTube playback goes black but audio still plays sometimes.
Browsing on reddit, any post with a gfycat that plays as an mp4 or related format doesn't load at all.
And as others say, rebooting fixes the bug.
Next time it happens I'll run a logcat or something as I'm rooted and I'll see if there are any errors and post logs. Issue happened before and after root so I'm sure root isn't the issue.
UPDATE: So it happened again and I captured a logcat while trying to play some videos. The last 4 lines are of interest. Logcat added as screenshot
Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye
tall0 said:
Hi guys! Any news about if they've fixed te bug yet?
do an hard reboot o fact reset fix this?
bye
Click to expand...
Click to collapse
roobot fixes the issue,but it comes back soon
Mine got it too !! So annoying
Factory reset work only for 2 days then come back
AhhdafunK01 said:
Mine got it too !! So annoying
Factory reset work only for 2 days then come back
Click to expand...
Click to collapse
same for me, really frustrated
still have this problem
how you solved it?
BUMP
Anyone got any solution? After Factory Reset issue occured again.
uninstall your official twitter app
foxracer said:
BUMP
Anyone got any solution? After Factory Reset issue occured again.
Click to expand...
Click to collapse
try uninstalling your official twitter app (seems funny though). but it worked for some

YouTube and Music Players Stop

This is so annoying and tried everything to resolve it without any luck. While playing YouTube and music players they pause/freeze after a few seconds. Rooted phone and never had this problem over years of using Sammy phones, tried clearing cache, uninstalling and re-installing apps, stopping power save mode etc without any success. Anyone else had this problem and has a fix, thanks.
What ROM are you using?
RossTeagan said:
What ROM are you using?
Click to expand...
Click to collapse
CarHDRom but never had this problem which ever ROM I've used, thanks.
thehullman said:
This is so annoying and tried everything to resolve it without any luck. While playing YouTube and music players they pause/freeze after a few seconds. Rooted phone and never had this problem over years of using Sammy phones, tried clearing cache, uninstalling and re-installing apps, stopping power save mode etc without any success. Anyone else had this problem and has a fix, thanks.
Click to expand...
Click to collapse
Go to Phone Settings, Device Maintenance, Battery, then press Unmonitored Apps and add whatever video, or music App you use and it will stop pausing.
Sent telepathically
RiverCity.45 said:
Go to Phone Settings, Device Maintenance, Battery, then press Unmonitored Apps and add whatever video, or music App you use and it will stop pausing.
Sent telepathically
Click to expand...
Click to collapse
Thanks River, did that and it's working now, also changed the browser.:good:

After OTA video/music stops

Hi,
I've just updated my KB2003 to 11.0.6.8 and I've noticed that video and/or audio playback pauses for a second and then plays back for maybe 3-4 sec and again it pauses. The issue is present in every app.
I've cleared cache after update. Any solution?
same happens to me, I believe Dolby atmos is the issue it keeps crashing and wont let me turn it off even.
problem on both wired and wireless headphone
From KB2005 OOS 11.0.6.7KB05AA
bemolx said:
Hi,
I've just updated my KB2003 to 11.0.6.8 and I've noticed that video and/or audio playback pauses for a second and then plays back for maybe 3-4 sec and again it pauses. The issue is present in every app.
I've cleared cache after update. Any solution?
Click to expand...
Click to collapse
Same problem here
I can confirm kb2003 11.0.6.8 lag lag!!! Video online and offline, notifications, unlocking, with lag every 3 - 4 seconds.
Seen a lot of posts about this on the official oneplus forum.
Some claim that the answer fixed it self after a few hours and someone just posted
" Recorded myself on voice recorder, played it back, phone now behaves normaly !!"
" I restarted.. bug again.. i take a video with the phone... Then kill the photo app... No more bug "
"WORKAROUND: audio/video playback works witout interruption if battery saver is activated. "
Someone said a factory reset fixed it. But I guess most people want to avoid that.
No idea if it works or not. I haven't received the OTA yet. Eventhough I planned to download it with oxygen updater, but now I am waiting a bit until I get more info about this error.
Qnorsten said:
Seen a lot of posts about this on the official oneplus forum.
Some claim that the answer fixed it self after a few hours and someone just posted
" Recorded myself on voice recorder, played it back, phone now behaves normaly !!"
" I restarted.. bug again.. i take a video with the phone... Then kill the photo app... No more bug "
"WORKAROUND: audio/video playback works witout interruption if battery saver is activated. "
Someone said a factory reset fixed it. But I guess most people want to avoid that.
No idea if it works or not. I haven't received the OTA yet. Eventhough I planned to download it with oxygen updater, but now I am waiting a bit until I get more info about this error.
Click to expand...
Click to collapse
Just tried the record solution and it worked for me. i just recorded a 5 second audio saved it and issue is gone. Thanks
Blazekitten said:
Just tried the record solution and it worked for me. i just recorded a 5 second audio saved it and issue is gone. Thanks
Click to expand...
Click to collapse
It might get back after a reboot though, according to some user on the oneplus forum.
Qnorsten said:
It might get back after a reboot though, according to some user on the oneplus forum.
Click to expand...
Click to collapse
yeah it came back. hopefully oneplus can fix. really dont wanna factory reset
Blazekitten said:
Just tried the record solution and it worked for me. i just recorded a 5 second audio saved it and issue is gone. Thanks
Click to expand...
Click to collapse
Thanks, it's working!!!
"ATTENTION EVERYONE: stuttering videos and audios are fixed if you disable voice match in google app. Easily reproducible, when enabled, everything starts stuttering again. "
From the oneplus forum/community. Can someone try that?
Try to turn off Google voice match, that seems to fix problem.... Info from OP forum...
Pyntux said:
Try to turn of Google voice match, that seems to fix problem.... Info from OP forum...
Click to expand...
Click to collapse
Thanks so much, works even after reboot

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