Related
Anyone experienced that the phone by itself is calling people in the favorites list. It happend the first time two days ago.
I didn't carry the phone, so it couldn't be the old accidental "phone in the pocket" dials.
I had the bluetooth headset (Jabra JX10) switched on and connected but in another room (less than 10 meters away).
The phone dialed the first number 10 times in 10-15 minutes, then started with the next number in the favorites list.
Ideas anyone?
Screen lock issue?
A ghost maybe???
No idea here... sorry
Has it ever happened when your headset is very close to the phone or not switched on at all?
I had this happen to me last Saturday when it called the first favorite 5 times in a row. At the time however the TP was in its pouch, in my front jacket, supposedly locked and on standby. But I did have my Jabra BT3030 connected to it at the time.
Haven't had this happen before or since.
Coromoto said:
I had this happen to me last Saturday when it called the first favorite 5 times in a row. At the time however the TP was in its pouch, in my front jacket, supposedly locked and on standby. But I did have my Jabra BT3030 connected to it at the time.
Haven't had this happen before or since.
Click to expand...
Click to collapse
Even worse...
I had it, laying on the table, in the pouch. No headset connected.
Because of earlier problems (called somebody 10 times when in my shirtpocket) I use Sensorlock.
-My battery settings let it sleep in 1 minute.
-Still I had three calls to the first person of my favorites list.
-And I am 100% sure I did not touch it.
-And with more then five minutes between the calls.
I just cannot find out what went wrong. But it is possible that Sensorlock does not always work well.
Now my first name in my favorites is mr. AAA with a fake number. This hobby is too expensive to me as it did an international call.
Huib
I had the same issue as well, and it terrified me. Phone called a contact for about 10 times in a row, while it was simply laying on a table.
I had installed Sensorlock a couple of days before, so I also have the impression it is the culprit.
same here
I confirm this happened to me a couple of times. Before reading this post, I thought it was due to the case being too tight around the phone.
At all times I lock the device before placing it in the case.
Yesterday I've had around 10 calls made to the last number dialed and the previous one, at random intervals (between 1-2 min and 20min).
Bluetooth was on, secured (use it inside the car with a Parrot device - but that was not the case).
I think you have to find first who used you BT headset guys becides blaming the TP. LOL (just joking but sounds very ghosty/funny)
This f****ng case is a pain in the @ss. I 'm gona change it.
freco said:
I think you have to find first who used you BT headset guys becides blaming the TP. LOL (just joking but sounds very ghosty/funny)
This f****ng case is a pain in the @ss. I 'm gona change it.
Click to expand...
Click to collapse
as for me, bluetooth was never on when this **** happened twice.
[Grrr lost message because of board login timeout]
Hi all,
I wonder if anyone else has had similar problems with their Rafael or has any suggestions...
I first got my Rafael (a stock O2 (UK) XDA Serra) back in February. At that time the battery was lasting about a day and a half between charges which was comparable with my previous Artemis (XDA Orbit). This is with my normal use.
About 6 weeks later the phone was needing recharged after about 5 hours of my normal use. The location I was using the phone hadn't changed, so this can't be put down to signal strength meaning the phone is using more power to compensate. My usage hadn't changed either, and I had not instaled any software that ran up the GPS in the background or anything that woudl cause extra drain.
One thing I did notice before I sent the phone back to O2 for repair was that occasionally I would take the phone from my pocket and the screen would be on, an app would have launched (like SMS or email or something) and the text entry area would be full of a repeated character. So the phone had obviously woken up from standby in my pocket.
The phone (and bettery) went back for repair and came back with a note saying that the fault had been found and repaired - unfortunately it didn't say what the fault was that had been found.
For a few weeks the phone seemed a bit better, but now about 3 weeks later it's doing it again.
Yesterday the phone was left in standby and not used at all. From full charge and just taken off the charger, the battery was dead within about 5 hours!
The waking up issue is a bit more than just inadvertantly touching the power button. I now have the phone in the supplied case/cover the other way around which protects the power button more meaning that I can't switch it on by accident. But sometimes I take the phone out and its on as before.
Even more odd is that sometimes if I pick the phone up of my desk by the sides (ie fingers nowhere near the power button) it switches on. And if I have used the phone and switch it back to standby and go to put the phone down, sometimes it wakes up again before I have managed to put it down...
A soft reset seesm to cure the waking up problem for a while, but after a few hours it seems to come back.
Obviously the phone waking up will cause extra battery drain, and that would mean the two are related or even the same problem. But does anyone have any idea what it could be and why a soft reset seems to sort the problem? Has anyone else seen this problem?
Obvisouly a battery life of just a few hours means this is not such a mobile device anymore!
Cheers,
FM
Update:
I sent the phone back for repair (to O2 UK) and they apparently found and fixed the fault.
When the phone came back it still seemed to have the same problem, but I tried it for about 6 weeks until I was absolutely convinced - it did!
So, back to o2 again, this time it was returned 'No Fault Found' - having done nothing to the phone.
So once again it was sent back, this time I was demanding a replacement handset as they were obviously unable to fix the fault.
A replacement handset turned up a week later. Note that this was not a new handset, but a refurb from the repair centre and it already had about 9 hours of calls on it and a dirty screen!
After putting all my apps and things back on the phone one at a time just in case it was a particular app causing the power on problem and the battery drain, the phone seemed absolutely fine - no switching itself on and battery life of a few days (estimated over two days). This was without the SIM card in though.
After 4 days when all my apps and things were back on I finally inserted the SIM and made my first call on the new handset...
...arrrggghhh....
This handset had a faulty speaker (earpiece, not handsfree loudspeaker)... sounding like a badly tuned analogue radio. Calls to a few numbers confirmed the handset at fault (the cracking started as soon as the speaker activated before the ringing tone started).
So after another heated call with o2 I eventually learned that they are no longer supplying the Serra (Raphael) and that my only option is repair again.
Oh no. Not going to happen. At this point I am 4 or 5 months into a new contract for which I paid for an upgrade to the Serra and have not yet had a new working handset. So I demand a replacement.
As they are no longer supplying the Serra, I have had to make do with an SE Xperia X1 (HTC made anyway, and just rebadged by Sony Ericsson), but in my opinion an inferior phone despite the widescreen.
The X1 has no accelerometer, no TV out, won't run Ton Tom Navigator 5 (of which I have a legit paid for copy), has a few supplied apps missing compared with the Raphael (RSS Hub, WorldCard Mobile - although they are available elsewhere incl links from these forums), and inferior remote control on the headphones (though better headphones, it must be said), and only a 3 row keyboard.
The loss of TF3D is no problem as I never used it anyway - I don't use the X1's 'Panels' either.
The X1 does seems to 'stick' a bit more often than the Serra did as well, but I'm managing to live with it so far - especially as I now have a battery which isn;t dead by 2pm each day!
-FM
P.S. O2 UK customer services were apalling. It was only after 3 months of grief that one day I eventually got to speak to decent people who genuinly seemed to want to help. One bloke (a supervisor!) I spoke to (called Nathan) was the most utterly rude and unhelpful tosspot I've had to deal with in a long time. Not only was he accusing me of 'trying it on' but he refused to even entertain the thought that I had received less than satisfactory service from O2. His superiors wil be receiving a letter very soon, when I eventually get this completely sorted - which it isn't quite yet.
I have had this phone for exactly 24 hours, and until then the fingerprint scanner installed in it worked relatively well.
After 24H the sensor decided to activate repeatedly automatically (without me touching the sensor) and finally, stop working.
It will not register any new fingerprints or react to the unlock feature or nothing at all. Rebooting won't fix anything, I have yet to try a hard reset.
My question is, even though the phone is really new, has any of this happened to you guys before?
If so, How have you fixed it?
Thank you and sorry if this is in the wrong section.
Mine arrived yesterday, I will let you know how I get on. Hope you get it sorted.
Off topic: I really want to Root it so that I can use titanium backup but I think its too new! I also ordered a plastic Vernee Mars (not pro) case in the hope that it fits, almost identical dimensions
kyleblyth said:
Mine arrived yesterday, I will let you know how I get on. Hope you get it sorted.
Off topic: I really want to Root it so that I can use titanium backup but I think its too new! I also ordered a plastic Vernee Mars (not pro) case in the hope that it fits, almost identical dimensions
Click to expand...
Click to collapse
I hope it works, mine is still broken, and now the audio doesnt work at all, if im playing music for instance, it will not sound, and every now and then, play 0.1s of the song, it's really a good phone but its getting on my nerves
Also, update me about the case
Also wanting an update on the case, dimensions look to be near enough identical and there are more case option around for the non pro.
So, a new update
The fingerprint scanner decided to work suddenly today, I opened security and decided to see if I could add a fingerprint to unlock it and to my surprise it decided to work.
Regarding the speaker, I found out that if I suck on the speaker (yes, i put my mouth on the speaker hole and aspire air gently) the music, app, game, anything begins playing, and as soon as I stop breathing in it stops playing.
Why is this happening to me? It honestly is super strange, I already contacted gearbest and I hope they help me solve it or give me a new one
Sent from my Mars pro using Tapatalk
May I Ask..
alsetema said:
So, a new update
The fingerprint scanner decided to work suddenly today, I opened security and decided to see if I could add a fingerprint to unlock it and to my surprise it decided to work.
Regarding the speaker, I found out that if I suck on the speaker (yes, i put my mouth on the speaker hole and aspire air gently) the music, app, game, anything begins playing, and as soon as I stop breathing in it stops playing.
Why is this happening to me? It honestly is super strange, I already contacted gearbest
Click to expand...
Click to collapse
Hello... May I ask what part of the world you live in? and how long it took GB to send you the phone? I'm on the fence with this device and the Redmi Note 4.. But I must admit.. your situation is really scaring me and giving me 2nd thoughts about going in this direction.. GB I'm sure will take care of you.. but, what is the return policy? do you pay to have it shipped back? and the down time... weeks?
RaiderWill said:
Hello... May I ask what part of the world you live in? and how long it took GB to send you the phone? I'm on the fence with this device and the Redmi Note 4.. But I must admit.. your situation is really scaring me and giving me 2nd thoughts about going in this direction.. GB I'm sure will take care of you.. but, what is the return policy? do you pay to have it shipped back? and the down time... weeks?
Click to expand...
Click to collapse
I live in western Europe, and it took GearBest about a month to mail me the phone (It is understandable due to the high demand of the phone at the time) If i'm honest, since this is one of the very first units, I am not surprised it has fails, Its prone to happening and I already was expecting something to fail in a very very new chinese phone.
I will update my experience with GB
Thanks For Your Help..
alsetema said:
I live in western Europe, and it took GearBest about a month to mail me the phone (It is understandable due to the high demand of the phone at the time) If i'm honest, since this is one of the very first units, I am not surprised it has fails, Its prone to happening and I already was expecting something to fail in a very very new chinese phone.
I will update my experience with GB
Click to expand...
Click to collapse
Hello Alsetema.. I've decided to stick to my homeland and just buy a device from here..
I wish you all the luck in the world with your issue..:good:
Take Care and I still would like to know how things came out for you!
RaiderWill said:
Hello Alsetema.. I've decided to stick to my homeland and just buy a device from here..
I wish you all the luck in the world with your issue..:good:
Take Care and I still would like to know how things came out for you!
Click to expand...
Click to collapse
Thank you very much!
Sent from my Mars pro using Tapatalk
The case for the mars fits, pretty much perfect. Did you try a hard reset in the end, at all? Mine is working really well although ive heard the phone is compromised by malware/spyware (did manage to find the folder but you can't disable anything) that's why I am trying to root asap. Other thread is here to follow: https://forum.xda-developers.com/android/software-hacking/tutorial-vernee-mars-pro-root-t3652213
Did post this one in another thread but this one seems better:
--
I have this device a week and it's great. Directly installed the OTA of September. Everything worked fine.
Up and until yesterday the fingerprint scanner was really sensitive maybe too sensitive. Then yesterday evening the phone was charged to 100% before I went to sleep so I plugged it out and powered it down to be fully loaded at 100% this morning.
After starting up it seems that the fingerprint print scanner is a lot less sensitive and sometimes it feels sensitivity is degrading during the day of use, to just no sensitivity at all.
Does someone else experienced the same? Does someone have a solution?
Sent from my Mars pro using Tapatalk
FJP84 said:
Did post this one in another thread but this one seems better:
--
I have this device a week and it's great. Directly installed the OTA of September. Everything worked fine.
Up and until yesterday the fingerprint scanner was really sensitive maybe too sensitive. Then yesterday evening the phone was charged to 100% before I went to sleep so I plugged it out and powered it down to be fully loaded at 100% this morning.
After starting up it seems that the fingerprint print scanner is a lot less sensitive and sometimes it feels sensitivity is degrading during the day of use, to just no sensitivity at all.
Does someone else experienced the same? Does someone have a solution?
Sent from my Mars pro using Tapatalk
Click to expand...
Click to collapse
It doesn't seem to be a software problem, but a hardware problem. For me the fingerprint sensor works for some time, then one day it messes up and stops working for a week or so. I really dont know what's wrong, seems to fix by itself.
Sent from my Mars pro using Tapatalk
alsetema said:
It doesn't seem to be a software problem, but a hardware problem. For me the fingerprint sensor works for some time, then one day it messes up and stops working for a week or so. I really dont know what's wrong, seems to fix by itself.
Sent from my Mars pro using Tapatalk
Click to expand...
Click to collapse
Thank, so it is a matter of ups and downs?
I did some gaming while on charge yesterday so maybe some heating can cause this?
I also have some Bluetooth issues while calling on my carkit. Music on my carkit is fine. Will an app like Bluetooth Auto connect be of any help?
Besides that I really like the phone overall.
Sent from my Mars pro using Tapatalk
FJP84 said:
Thank, so it is a matter of ups and downs?
I did some gaming while on charge yesterday so maybe some heating can cause this?
I also have some Bluetooth issues while calling on my carkit. Music on my carkit is fine. Will an app like Bluetooth Auto connect be of any help?
Besides that I really like the phone overall.
Sent from my Mars pro using Tapatalk
Click to expand...
Click to collapse
Yes, it seems to be a matter of ups and downs, same with the speaker. Apparently when the humidity is high, my speaker refuses to work at high volumes ( it crackles and then it stops working)
My charger blew up recently actually (But that was because of some problem with my home's powerline). I got a Samsung charger, slightly slower charge, but my battery now lasts for much longer I have realises (I'm speaking 9V charging instead of 12V)
It is true the phone heats a lot, that's why I'd avoid using it while charging or at least if I plan to charge it all the way, since by the end it will be really hot.
Regarding bluetooth, I really havent had any problems whatsoever, therefore I can't really tell, for me bluetooth has always worked well with cars and speakers and so. I doubt an app like that be of any help, since it should pair automatically with the closest bluetooth source so perhaps that could cause a conflict, but I havent tried it so I can't know for sure.
alsetema said:
Yes, it seems to be a matter of ups and downs, same with the speaker. Apparently when the humidity is high, my speaker refuses to work at high volumes ( it crackles and then it stops working)
My charger blew up recently actually (But that was because of some problem with my home's powerline). I got a Samsung charger, slightly slower charge, but my battery now lasts for much longer I have realises (I'm speaking 9V charging instead of 12V)
It is true the phone heats a lot, that's why I'd avoid using it while charging or at least if I plan to charge it all the way, since by the end it will be really hot.
Regarding bluetooth, I really havent had any problems whatsoever, therefore I can't really tell, for me bluetooth has always worked well with cars and speakers and so. I doubt an app like that be of any help, since it should pair automatically with the closest bluetooth source so perhaps that could cause a conflict, but I havent tried it so I can't know for sure.
Click to expand...
Click to collapse
This morning I took it of the charger. Now fingerprint is quite acceptable. Not that over sensitivity which I disliked, and a lot more responsive than yesterday.[emoji2]
Sent from my Mars pro using Tapatalk
FJP84 said:
This morning I took it of the charger. Now fingerprint is quite acceptable. Not that over sensitivity which I disliked, and a lot more responsive than yesterday.[emoji2]
Sent from my Mars pro using Tapatalk
Click to expand...
Click to collapse
It seems to fix by itself
Sent from my Mars pro using Tapatalk
alsetema said:
It seems to fix by itself
Sent from my Mars pro using Tapatalk
Click to expand...
Click to collapse
Cheered too early, messed up again... It seems that a moist finger works better. It notice the touch better, but then it doesn't recognizes it....
Bleutooth calling went ok today. Seems though that I have the P20 or P25 lite version of the Mars Pro. Not the regular P2t
Should have chosen the Xiaomi Note 4 Global instead... I will monitor it a couple of days but I think I will look for a better 64gb/6gb USB type-c device in the near future....[emoji19]
Sent from my Mars pro using Tapatalk
OK it all started when the temperature where i lived dropped below 10 degrees Celsius and my Huawei P9 could not hold a charge for more than 30 min. when being outdoor.
I contacted Huawei about this issue and was told that was normal and a safety feature in my phone and i should use it out doors and keep it in a case and in my pocket.
Well thinking ok then this kinda beats the point of having the phone if i cannot use it out doors for 6-7 months a year and also no rely on have a phone to use for calls say should my son or some one else get in an incident where you would need to call for help or you wanted to call a taxi or just take a picture ..... i heard that some phone can do this now adays
So finally i convinced Huawei that the phone should be looked at by a repair shop that they used and i send it in and got the reply nothing wrong with the phone ... but it would still just die after being in my pocket and taking a 30 min walk.
So back to the repair shop it went, this time it came back with a message saying that they changed the main board of the phone ... Nope did not work and still the phone would just die after approx 30 min while in my pocket after a walk out side.
3rd. time back to the repair shop and the reply was, Nope nothing wrong with the phone and you just have a phone that you cannot use out doors in temperature below 0 degrees celsius
Well this kinda blows... so i have had the phone for about a year and i cannot use it out door on most of the year and ... BEEP*** so i wrote Huawei again and again to get them to find a solution for my problem
either they got tiered of my complaints or something else but all out of the blue Huawei wrote to me on facebook saying that well they are now aware of a battery issue on the Huawei P9 phone ... i cannot get the official information from them confirming this but will share the message i got from them on facebook "image attached to this post."
Translated from Danish to English it says:
There just came some news about the issue you're experiencing.
It turns out that there is a problem on some of Huawei's P9 models, as you describe it.
As I said, I have received a mail tomorrow that the problem can be solved by changing the battery.
I'm sorry that it has taken a long time to find - but we actually note the issues people write about and we'll send it on.
Sometimes it takes a little longer for Huawei's developer and test department to find the error.
Everything indicates that your phone should work exactly as desired if it changes the battery.
I would recommend telling Telenor or Care1 that it is a message from Huawei's technical department.
So in general i am not done with this case .... but i felt like this was information that might help anyone else in here that have the same issue with their Huawei P9 phone and dont know what to do about it, and could use this information that i have from Huawei via their facebook support.
Again my little "adventure with a phone i cannot use out doors" and Huawei support.
Small update:
Huawei here in Denmark cannot say witch models of the P9 that have this issue but they confirmed to me over the phone, that within the last 24 hours they did receive information in their support department here that there is an issue with some of the Huawei P9 batteries and where this will result in that some phones will shutdown when getting cold and this is also when in temperatures above 0 degrees celsius after short time of use, no matter the level of charge there is on the battery beforehand
so now for the 4th. time, my P9 is in for repairs .. Hope they get it right this time.
Bummer, man, no doubt. Hope you get it sorted soon.
I, on the other hand have no such issues. Temperatures here have been oscillating around 0 Celsius for about 2 months. I spend lots of time outdoors and the battery drain is just the same as it is indoors.
I had a similar problem. I was outdoors taking pictures of the first snow and keeping the phone all time out or in the outer pocket . It was about -3 Celsius and after two hours phone shut down displaying that battery was empty. When I went back indors, to warm, I switched the phone and the battery was still 65% full.
Later, I spent a weekend skiing, but keeping the phone under the jacket (pulling it out when needed), and didn't have problems with battery.
Same here. Went skiing and P9 will shut down due too cold, especially when the battery was lower than 50-60%.
To be honest I thought it was normal as the iPhone of a friend of mine behaved the same: it turned itself off due to the temperature (-10°C).
I managed to continue keep it alive by putting it under the jacket and not keeping it out too much while taking pictures.
I would not complain for -10 C, I think no phone will work. But my experience was on -3 C, I was with my wife and her older phone (with older battery) Galaxy worked just fine, even less charged than mine P9, under the similar conditions (holding in hand, taking pictures)
Its really common, mostly in iPhones and LG, but every device can behave like that in -10C conditions. Especially phones with metal backs that are not protected by user from such harsh environment(because if you live in such cold place cheap rubber case is useless).
I would not call it a major problem, especially when manual it self clearly say that minimum temperature that you can use phone is 0*C
But dont look at number it self, thermometer can show 0, but because of humidity of air, any electronic even at 0*C can behave like it is less than that.
And because metal body and getting phone out from pocket to cold air few times its a matter of minutes when the moisture will gather inside and phone will shutdown preventing from damaging it permanently.
I know that there are other things that could be stated as "major problems"
But i will however still say its somewhat of a problem as a phone that is less that a year old cant hold a charge for approx 30min even when at 100% charge when going out the door and this is even when its in a cover and is either in ones hand or jacket pocket and this is even in temperature that is between 0 degrees celsius and +8 degrees celsius.
But still i have taken me around 2-3 months to get Huawei to finally say ok there is an issue with the batteries in some of the P9 models and if you have this issue with the phone shutting down you should get the battery changed
I have also several times requested Huawei to share the information they have on the batteries, but i guess you all knows who hard it is to get a manufacture to release that kind of information to the public, so no luck there.
First of all, many thanks to you -> freetechdk ...
But, what happens now?! Do you, or will you get a new battery, paid by Huawei?
We do have, sort of the same Problem... Unfortunately it is getting worse rapidly ...
My wife has is p9 and was happy so far... just about 2 or 3 months ago, the battery was getting worse. It hasnt shown the effects it does now, but was getting drained very fast (she had to charge nearly twice a day, which, i know, depends on your own usage, i know... but..., twice a day...) Then, just about a week ago, she dropped it that hard, the display was smashed... So we had to change display, what happened last tuesday. Since then however, the phone is reacting very strangely! We now have exactly the same effect as described by you! 70% full battery, went outside at about 3°C and the battery was at 1% and the phone shuts itself down... Somehow i am relieved that it seems to be the battery... why?! Because, very carelessly we handed out the screen-lock to the guy who changed the display... i really wasnt thinking, because my wife and baby have been waiting in the car, in the cold (because the littleone was sleeping). just when i came back to the car, i thought "what the *** have i done" :-O ... and praying, he would do nothing bad... then, when we got the phone back, it was reacting strangely so my first thougth was ?! Spyware ... We are not sure, maybe it is "poisoned", but the battery thing seems to be a legit reason for the phone racting this way... So, we might try to change the batt... (and are still praying, for no spyware ... by the way, does anybody know how we can check this?! I tried (from ggl play):
antispycell.free
arcane.incognito
cleanmaster.security.stubborntrjkiller
and have all been negative so far... also i have been looking through processes and, i dont think anything to be fishy there as well... Anyhow, any hints would be appreciated!
Sorry for off-topic question
Greets
So had a talk with the repair shop that Huawei said i had to use due to warranty and so on, also the place the phone is now and they will change the battery as a warranty case.
The other main issue in all of this is that this is the now the 4th time that the phone is in for repairs with this issue and the repair shop have also previously changed the main board of the phone, so by no i really have no faith in the phone even if huawei now claims that this will fix the issue.
So after pleading my case to the repair shop and had them contact huawei and convince them to call me so we can sort this out, they will not see if they can do something else for me than just trying to fix my phone for the 4th. time with in a year.
So nothing is set in stone right now but looks to that huawei is swapping out my phone to a new P9 or something newer.
But this was all just because my tele service provider that sold me the phone had failed several times when trying to get them to fix it and then have a ton of issues getting huawei to take my problem seriously over for the last 2-3 months.
But when i talked to the person from huawei he did tell me that the battery issue for the P9 is something that they only found out was an issue with in the last week of Jan. 2018.
so if you have a P9 that have issues with holding a charge in semi cold weather / environment i recommend you contact huawei about the issue and have them swap the battery, but this all depends on the warranty rules in your country, here in Denmark these rules / laws are really good and does provide a descent level of aid to customers that have a defective product.
I used the support chat they had on their facebook page, the support there is not great but you do in some way get semi direct contact to huawei.
Just yesterday i contacted Huawei. After asking for IMEI and Build-Nr they told me that more or less, this is a Battery issue due to high power consumption because of the temperatur and advice me to
only use the Phone in enough warm environment
Click to expand...
Click to collapse
Are you f***in kidding me :cyclops: ... what do i have a mobile-phone for, when i am not able to use it??!??!
Well my exact reaction when i first talked to Huawei about all this ... !! stupic to have a phone you only can use when your indoor or in a warm climate.
But Huawei here said that mine phone where one of those that needed a battery change... well they did this, but would guess that the repair shop did something wrong because when i got it back it did random reboots all the time..
4 times while trying to set it up again after the battery change.
Sooo a rep. from Huawei's service deparment called me last week and asked if i would send it back in and have it swapped out for a new Huawei P10, well OK with me, BUT IT BETTER NOT be the rose gold version they are gonna send back to me.
Hope you get through to huawei and get them to fix your phone!!
OK so the Huawei P9 battery issue came to a close for me.
Huawei gave me a new Huawei P10 as a replacement for the broken P9 i had
But still from my point of view some P9s for sure have a battery issue that Huawei should do something about and i would recommend all that have this kind of battery issues to contact Huawei and try to convince them to change the battery in their phone.
Hey guys, thank you so much for making me aware of this!
I sent in my phone for repair because it was losing 1% battery every 1 min (and that with a lot of battery saving tweaks already) on a day we had -5°C.
And it automatically shutdown in between, rebooting showed 1%, so I went to a repair shop by the provider and suddenly charging it turned on with 56% battery ... and then me and the repair inspector (they inspect the phone, if it is a very quick fix they do it, but otherwise they send it in) we saw mentioned 1% per 1 min together and so we sent it in.
I originally went into the store because suddenly the SD Card & Sim were failing. Guess what, charging the phone in the warm store/repair shop and it worked again FLAWLESSLY.
Any advice what I should write Huawei when I get back the phone and it still happens? I mean it has still warranty, so that must fall under it.
Mine does this as well, shuts down on heavy use on sub zero temperatures , but it's normal that after 2 years the battery would be on the end of it's life cycle ...
I kinda see improvements on battery with MR4 to be honest. Not while it's cold tho. We had some - 20oC here till last week so phone was shutting instantly when it was not in my pocket. Definitely I can tell you that battery lasts more but I use Facebook Lite, messenger Lite and everything else is deactivated from running in the background. I get like 35 hours standby otherwise with heavy usage 6-7 hours. If you wanna try Magisck rainbow 4 please do a clean install after at least c432b395 version
I have the same problem, so now I can tell the tech what the problem probably is. Thank you
-Fellow Scandinavian
Same problem here with my gf's P9. Just started to occur this January. Good to know it's somewhat acknowledged by Huawei. I just hope I can find the receipt (she got it as a gift from her parents...).
After nearly 2 years I have had enough and will change.
The whole time I had the watch with Huawei P9 > Nokia 8 > Honor View 10 > P30 Pro there have been issues with the bluetooth constantly disconnecting and removing from trusted device unlock.
To happen with all these phones is clearly something wrong with how it connects to Android / bluetooth stack.
I love the watch so put up with constantly going into Wear app and "reconnecting" but now the battery is draining at an insane amount.
At the start I could manage 2 days without charge, now I am charging it before sleep and waking up with 23% left.
you know i guess there might be something wrong with your device because my hw2 always stays connected to my phone and in the past year I have only noticed one or two times of disconnection, and i wear it at least 8 hrs a day.
It most be your watch
I agree with Kianush, must a problem with your watch. I have a Huawei Watch 2 Classic and I've never had those issues. I do charge before going to sleep, but even doing sleep monitoring in the morning I have usually 75% and it lasts thru the day.
As I say battery was very good until recently so maybe it is on it's way out.
The bluetooth has always had disconnection issues for me at random points in the day.
Also seems it can't handle other BT devices connecting to the phone - i.e. earphones or car head unit will make it disconnect and then it will not reconnect and I need to go into Wear app on phone and reconnect which of course means Smart Lock needs to be added again.
shaunydub said:
As I say battery was very good until recently so maybe it is on it's way out.
The Bluetooth has always had disconnection issues for me at random points in the day.
Also seems it can't handle other BT devices connecting to the phone - i.e. earphones or car head unit will make it disconnect and then it will not reconnect and I need to go into Wear app on phone and reconnect which of course means Smart Lock needs to be added again.
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I had always the problem of it disconnecting randomly as well (and I changed a bunch of phones in the meanwhile as well). But, after all, it is still good looking
I bought a fossil gen 5 the other week and I sent it back... It was slightly faster (I recently installed on the HW2 the janjan ROM+KERNEL) but, I couldn't stand how it was looking with a part of the screen that actually was bazel (at least the HW2 fake a big crown ) So, waiting for next-gen or I'll buy a Ticwatch pro LTE that has 1gb of ram as well (processor wise, won't change anything in term of speed) but it has a bigger full screen
mr-mauro said:
I had always the problem of it disconnecting randomly as well (and I changed a bunch of phones in the meanwhile as well). But, after all, it is still good looking
I bought a fossil gen 5 the other week and I sent it back... It was slightly faster (I recently installed on the HW2 the janjan ROM+KERNEL) but, I couldn't stand how it was looking with a part of the screen that actually was bazel (at least the HW2 fake a big crown ) So, waiting for next-gen or I'll buy a tickwatch pro LTE that has 1gb of ram as well but a bigger full screen
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Yes, I like the watch very much but the disconnection issue is just annoying, somedays it never disconnects and other days its every 10 minutes even under the same circumstances.
I decided to try Galaxy Active 2 for now, doesn't look like Huawei will make a HW3 with Wear anytime soon.
shaunydub said:
Yes, I like the watch very much but the disconnection issue is just annoying, somedays it never disconnects and other days its every 10 minutes even under the same circumstances.
I decided to try Galaxy Active 2 for now, doesn't look like Huawei will make a HW3 with Wear anytime soon.
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Galaxy Active 2 is nice and it has faster processor than the snapdragon400-2100-3100 My only concern is the fact that it doesn't run WearOS Let us know how will it work out with Tizen
mr-mauro said:
Galaxy Active 2 is nice and it has faster processor than the snapdragon400-2100-3100 My only concern is the fact that it doesn't run WearOS Let us know how will it work out with Tizen
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Yes, I am also slightly nervous about Tizen but watched a Youtube video of Tizen vs Wear vs Android on several devices and it seems to be very similar in use + I found an app that synchronises data to Google Fit.
However I do use several Android apps on my HW2 such as Keep Notes and Fotmob, plus I like the media controls so I will need to fully test this with my P30 Pro before deciding to keep the Active 2.
So I have had the Galaxy Watch Active 2 for a week now and all I can saw is WOW.
This feels like huge upgrade from Huawei Watch 2 in nearly all areas.
The watch itself feels premium, feels more like a real watch on the arm.
The colours are bright and vivid, the speed the watch operates at puts Wear OS to shame, the speaker is great and so many more options with sound and notifications and pretty much everything.
My initial concern was about the lack of Wear OS store and while I do not have Outlook or Fotmob apps everything works., the main app I miss is Google Keep Notes.
I can control my music on my P30 Pro, I can respond to messages in Whatsapp or SMS with voice or type.
Ok it has Bixby instead of Google Assistant but I never used it and I can achieve some similar results such as "set alarm" etc.
It is the first time I tried a non Wear OS watch and I am pretty surprised by it and can't see how Wear can catch up, it is just too slow and dull in comparison.
Plus it has wireless charging and you can backup the watch ready for if you need to wipe or transfer to new phone.
I loved my HW2 for a long time but now GA2 is the new king (although nothing still has the UV sensor I had on my MS Band 2)
Does anyone have any other idea's about what to upgrade to? I'm not a fan of Tizan, but do we wait for the never appearing Pixel watch? Has anyone else updated since this thread started? If so, what to and how is it?
Apart from Fossil there were no real options hence my semi forced move to Samsung.
I like it and it performs much better but I miss some apps like Keep Notes.
And Bixby is useless.
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