Phone doesnt unfold flat, or completely. - Samsung Galaxy Z Fold 2 Questions & Answers

Hey guys so I bought my z fold 2 about a month ago on ebay. I got a pretty good deal on a Verizon variant because they unlock after 60 days. Well today I was playing with my phone and I realized that mine doesn't open up completely flat. There's a slight angle to it. I'm too scared to try trying to give it a little force to open all the way because I dont want to break something. I guess I can take it in to get repaired but it doesn't really affect it functionally. It just messes with my ocd bad that it's not completely flat when opened. It's just a slight angle you wouldnt even notice it unless you looked for it but I know it does indeed not open all the way because my mother in law and father in law both have the z fold 2 and theirs opens flat unlike mine.
Also I've had the most expensive spigen case on it since day 1 and I've been extremely careful to keep it clean and free of dirt and stuff so I'm not sure exactly what it is going on. My main concern is since I bought it on ebay I won't be able to use the warranty to get it fixed right? Or will I be able to. And if anyone has any ideas maybe I can fix it I'm open to suggestions. Thanks guys.

yacopsae said:
Hey guys so I bought my z fold 2 about a month ago on ebay. I got a pretty good deal on a Verizon variant because they unlock after 60 days. Well today I was playing with my phone and I realized that mine doesn't open up completely flat. There's a slight angle to it. I'm too scared to try trying to give it a little force to open all the way because I dont want to break something. I guess I can take it in to get repaired but it doesn't really affect it functionally. It just messes with my ocd bad that it's not completely flat when opened. It's just a slight angle you wouldnt even notice it unless you looked for it but I know it does indeed not open all the way because my mother in law and father in law both have the z fold 2 and theirs opens flat unlike mine.
Also I've had the most expensive spigen case on it since day 1 and I've been extremely careful to keep it clean and free of dirt and stuff so I'm not sure exactly what it is going on. My main concern is since I bought it on ebay I won't be able to use the warranty to get it fixed right? Or will I be able to. And if anyone has any ideas maybe I can fix it I'm open to suggestions. Thanks guys.
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The angle you are mentioning is from the inside or outside after unfolding?
Mine is flat from the inside but when u put it on a desk both sides will not touch the table.

My screen isn't flat. It has a slight angle to it. Like say if the left half is flat. The right half curves upwards just slightly. Like I said it doesnt affect it functionaly but it kills my ocd knowing it should be straight.

So I was messing with my phone right now and I go to unfold it and it like snapped open completely. There's no angle anymore. It's flat. Idk what happened or what was wrong with it or what fixed it or if the problem will come back but I thought I'd let you guys know.

yacopsae said:
Hey guys so I bought my z fold 2 about a month ago on ebay. I got a pretty good deal on a Verizon variant because they unlock after 60 days. Well today I was playing with my phone and I realized that mine doesn't open up completely flat. There's a slight angle to it. I'm too scared to try trying to give it a little force to open all the way because I dont want to break something. I guess I can take it in to get repaired but it doesn't really affect it functionally. It just messes with my ocd bad that it's not completely flat when opened. It's just a slight angle you wouldnt even notice it unless you looked for it but I know it does indeed not open all the way because my mother in law and father in law both have the z fold 2 and theirs opens flat unlike mine.
Also I've had the most expensive spigen case on it since day 1 and I've been extremely careful to keep it clean and free of dirt and stuff so I'm not sure exactly what it is going on. My main concern is since I bought it on ebay I won't be able to use the warranty to get it fixed right? Or will I be able to. And if anyone has any ideas maybe I can fix it I'm open to suggestions. Thanks guys.
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I've never heard of that. Are you sure it's not the case? If you remove case does it still not open all the way flat?

brazcub said:
I've never heard of that. Are you sure it's not the case? If you remove case does it still not open all the way flat?
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Click to collapse
It doesn't do it anymore but yes when it was doing it even without the case it would not open all the way

Did you ever resolve this? I've had the same issue with my fold 3. I believe it opened 180 degrees when I first got it a fee weeks ago. Then I noticed one day that it only opens to about 175 now. Everything works, but it is annoying

I'm getting the same issue not sure what it is but I have a theory. I just came from outside where it is cold(Winter) then when I come into my home to unfold my zfold2, It wouldn't open all the way. By any chance was it winter in your area when this occurred?

Gotta replace your whole folding screen

Hi there! A guy on Reddit said that he managed to fix it using his vacuum cleaner. He kept on vacuuming the hinge several times a day for a week, and he finally managed to make it open 180ยบ flat again. My wife has this same issue. I'm gonna try this.
Anyway, I feel like this foldable smartphones are still in "beta". There are too many issues with the screen (bubbles, vivid pixels, strange lines, dust inside the hinge mechanism...). And Samsung's service is absolutely poor. Would never recommend the Z Flip, even though it's a fast phone with nice cameras.

Fold the phone, then carefully slide a piece of a sticky note in the gap between the hinge and the front/rear Cover an move slowly towards the top of the phone. You may have to repeat this process several times until all dust, hair and other unwanted stuff comes out. Tested working on Z Fold2, where it is slightly easier due to the bigger gap and the Fold3. Both phones fully unfold again.
I keep doing this once in a while to keep the phones in this condition

i have the same issue as well, if you google it ... it seems to be quite a common issue .. I tried to use those can air blowers .. which didn't really help and my inner screen starts flicking after a few days
Sent the phone back to samsung and requested for them to clean the hinge, but was told I need to replace the entire hinge for about 550 USD.

tigergl said:
Fold the phone, then carefully slide a piece of a sticky note in the gap between the hinge and the front/rear Cover an move slowly towards the top of the phone. You may have to repeat this process several times until all dust, hair and other unwanted stuff comes out. Tested working on Z Fold2, where it is slightly easier due to the bigger gap and the Fold3. Both phones fully unfold again.
I keep doing this once in a while to keep the phones in this condition
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Click to collapse
i have the same problem.could you please make a video of that process please? been doing it for the last 1 days still not fully unfold. i dont know if i doing it wrong

I should have left mine alone cuz I made it worse paper is too weak and tears inside so I guess I made an expensive paperweight.

Related

dissasembling an HTC inspire- stuff behind screen!

wondering if anyone has ever dissasembled thier inspire before....if its hard, tricky, details.
wierd thing, i dropped my phone yesterday, as it was falling i fumbled for it, smacked it up agains the wall in my house. Bits of drywall got wedged between the screen and the body of the phone, as i was trying to get it out with a thin knife, some of it dropped down inside the phone. i want to get it out because i have a feeling it will ende up making white dust in my screen.
another reason id like to get it open is to see if i can get the bottom right coner of the phone re-secured. its loose and floats up and down.
oFUNGUSo said:
wondering if anyone has ever dissasembled thier inspire before....if its hard, tricky, details.
wierd thing, i dropped my phone yesterday, as it was falling i fumbled for it, smacked it up agains the wall in my house. Bits of drywall got wedged between the screen and the body of the phone, as i was trying to get it out with a thin knife, some of it dropped down inside the phone. i want to get it out because i have a feeling it will ende up making white dust in my screen.
another reason id like to get it open is to see if i can get the bottom right coner of the phone re-secured. its loose and floats up and down.
Click to expand...
Click to collapse
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
tribalartgod said:
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
Click to expand...
Click to collapse
lol i think you are misunderstanding me, i was just trying to scrape the drywall from the little gap between the body and the screen on the left side fo the phone, i wasnt prying under it. the bottom right corner is something seperate. its not coming completely apart but it flexes noticeable up and down and make the screen turn funny colors there. ive read that its a common thing, but its not bad enough for me to want to send my phone in for replacement. i didnt get it from at&t
oFUNGUSo said:
lol i think you are misunderstanding me, i was just trying to scrape the drywall from the little gap between the body and the screen on the left side fo the phone, i wasnt prying under it. the bottom right corner is something seperate. its not coming completely apart but it flexes noticeable up and down and make the screen turn funny colors there. ive read that its a common thing, but its not bad enough for me to want to send my phone in for replacement. i didnt get it from at&t
Click to expand...
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Ah ok. I understand now. And I know what you need to get ALL of it out in seconds! You need Cyber Clean. I got some for Christmas and this stuff is amazing! Attached is what to look for. You can find it at Target normally in a little pouch. Got mine from thinkgeek and got a whole tub.
Damn...I sounded like Billy Mays there for a second. haha
tribalartgod said:
Ah ok. I understand now. And I know what you need to get ALL of it out in seconds! You need Cyber Clean. I got some for Christmas and this stuff is amazing! Attached is what to look for. You can find it at Target normally in a little pouch. Got mine from thinkgeek and got a whole tub.
Damn...I sounded like Billy Mays there for a second. haha
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Click to collapse
what the #$)%*( is that stuff!?!?!?!? LOL
im must know moar!
I can make a quick video of mine in use if you like? This stuff rules! And is completely harmless to your electronics.
oFUNGUSo said:
what the #$)%*( is that stuff!?!?!?!? LOL
im must know moar!
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Looks like some sort of fungus
newter55 said:
Looks like some sort of fungus
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LMAO. must have. even if this stuff dosnt work for my specific problem, i can think of at least 10 different things i can use if for right away.
i've been thinking about getting that stuff, i guess i will now though but i really need it to clean out under my macs keyboard
Yeah...
You really don't want to try to tackle taking this phone apart.. it is prolly one of the hardest phones to do.
cordell507 said:
i've been thinking about getting that stuff, i guess i will now though but i really need it to clean out under my macs keyboard
Click to expand...
Click to collapse
Check it out http://www.youtube.com/watch?v=jums36Hz39c&feature=related
Funny my screen "flexes" on the bottom right corner. It really bugs me, its stupid, but I wish I could fix it. It pops up, then I push it down. It's stays for less than 10min and pops back up. I'm not sure if its worth the hassle to call HTC.
sn707 said:
Funny my screen "flexes" on the bottom right corner. It really bugs me, its stupid, but I wish I could fix it. It pops up, then I push it down. It's stays for less than 10min and pops back up. I'm not sure if its worth the hassle to call HTC.
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Click to collapse
I used a clamp on mine last night. Placed a cloth between it and the phone and let the clamp do its thing for about 10 hours before taking it off this morning. I can see and tell a noticeable improvement. No flex. But only time will tell if this did the trick or not. So far after 3 hours it has not come up at the corner.
sent from my Inspire 4G using Tapatalk
will HTC really replace the phone over this corner issue? i dont think im going to be able to get the drywall out of my phone and its really bugging me, its wedged in theere HARD. hard enought to make the body of the phone flex away from the side of the screen......and there some thin plastic layer between the phone body and the side of the screen.....which i have messed up by trying to scrape the drywall out with a knife. boo. phone works perfectly but i hate the cosmetic issues
tribalartgod said:
DO NOT DO THIS! Not that you don't have the ability to do so...But because this phone has not been on the market for a year yet. the screen coming up is a defect. Get it replaced.
EDIT: A EXTREMELY slight movement is normal. It has to give to be stable. It's kind of the same concept behind a wooden roller coaster. Some, very minor flex is required, as it actually supplies more structural integrity. Now...If you had a knife under the screen, that is far too much flex, and should in fact be replaced.
Click to expand...
Click to collapse
Have other people been having the screen coming up problem? Mine is so severe that I can see light bleed on the bottom right hand corner. Wonder if it's covered by AT&T warranty
I just started having this same proble.I am TIIIIIIIRRRRRREEEDDDDD of ATT's crap though. I have been on the phone with them for 32 hrs in 38 days with now 4 different phones and I LOVE the Inspire. I am having the same issues now though where the screen is coming up and it's really really annoying. I mean REALLY annoying. I am thinking to just put an otter box defender on it and it will be fine? Can anyone confirm that the defender will keep the screen in place or any case for that matter?
I bought a silicon cover for $2 shipped off ebay and I didn't notice this issue until I just checked after reading this thread. The cover adds some serious bulk to the phone, but kept it from breaking when I dropped it from upper chest level on concrete (I'm 5'11"... and I swiped too far and caught the edge with my thumb. I almost cried).
P.S. It still hit hard enough to gouge the metal through the thick silicon

Bezel Scratched Out of the Box

Hi guys,
The bezel on my charcoal black Galaxy S5 evidently was scratched during assembly. Has anybody else had this problem? I didn't even notice the problem for a few days because it only shows up when light hits it the right way, and it had been overcast for a couple of days after I bought it.
Now -- my local Sprint Store is telling me that, and I quote: "they've never seen a bezel scratched right out of the box" and insinuating that I am trying to take advantage of them. All I want is a phone that isn't damaged out of the box!
I had to go through a nightmare last time I visited my Sprint Store because of a dead pixel for an HTC device. So this time I called ahead to try to make sure I won't have any problems getting it exchanged... Right now they the sales rep said he has to talk to his manager before letting me know.
It's sad that Sprint employees seem to assume everything is the customer's fault until proven otherwise.
Anyway just felt a need to vent. BTW -- the scuff is on the top chrome -- adjacent to the volume button. Kind of looks like maybe the assembler tried using a tool to snap things together and didn't put a cloth on top first or something to protect it. Oh well!
Koga said:
Hi guys,
The bezel on my charcoal black Galaxy S5 evidently was scratched during assembly. Has anybody else had this problem? I didn't even notice the problem for a few days because it only shows up when light hits it the right way, and it had been overcast for a couple of days after I bought it.
Now -- my local Sprint Store is telling me that, and I quote: "they've never seen a bezel scratched right out of the box" and insinuating that I am trying to take advantage of them. All I want is a phone that isn't damaged out of the box!
I had to go through a nightmare last time I visited my Sprint Store because of a dead pixel for an HTC device. So this time I called ahead to try to make sure I won't have any problems getting it exchanged... Right now they the sales rep said he has to talk to his manager before letting me know.
It's sad that Sprint employees seem to assume everything is the customer's fault until proven otherwise.
Anyway just felt a need to vent. BTW -- the scuff is on the top chrome -- adjacent to the volume button. Kind of looks like maybe the assembler tried using a tool to snap things together and didn't put a cloth on top first or something to protect it. Oh well!
Click to expand...
Click to collapse
Edit: Just got a call back -- they say since I'm within 14 days it doesn't matter if they believe me or not -- they will still do the exchange. I guess I'll just have to be happy knowing in my heart that I'm being honest and didn't make the scratches.
Koga said:
Edit: Just got a call back -- they say since I'm within 14 days it doesn't matter if they believe me or not -- they will still do the exchange. I guess I'll just have to be happy knowing in my heart that I'm being honest and didn't make the scratches.
Click to expand...
Click to collapse
Just got my replacement phone. Bezel is scratched again -- on the left side, but lower down this time. Guess it's a "feature" -- I'll learn to live with it. Phone is too awesome otherwise.
You gotta be kidding; two in a row? That's some LG s*** right there! I went through 3 G2Xs before the carrier finally let me have a better device. Always inspect that thing as soon as you get it. Me? I always look it over, root and ROM it the first day. That way if anything goes wrong, you can take it right back. Had to do it with a Rezound once too. Get a good case and you'll never notice it.....but you'll still know it's there.....
Any suggestions on a good case that covers the bezel without making it look like it's wearing armor an inch thick? Got an S View right now its OK but of course isn't meant to cover the bezel... and it won't stay closed either... ?
Sent from my SM-G900P using Tapatalk

What, if any, issues/manufacturing faults did you experience with your Z3?

I wanted to create this topic because I am curious and because I see many people asking if this phone isn't too fragile or has QC issues. I believe that the people with problems are the vocal minority but the best way to find out is to have a poll.
So, have you found any faults or is your device right as a little (Xperia) ray of sunshine?
You can select more than one option.
1st phone: defective camera (purple noise)
2nd phone: USB flap misalign when closed
3rd and current phone: so far so good
My first phone's screen had an area in a line from top to bottom, right of centre that had no touch sensitivity. The area was about .5 cm wide.
I couldn't touch anything on the line or drag anything across it.
I contacted Amazon.co.uk and they sent me a new one right away. They also let me hang onto the defective one until the replacement arrived without charging me.
Awesome! thanks for the replies so far! Please keep them coming!
My phone is perfect. The USB flap is a teeny tiny bit, like a fraction of a milimeter, misaligned but the seal is intact, I do not intent to take my phone into the pool anyway and thought it was pointless to go through the hassle of returning an otherwise flawless phone for something half of my friends can't see when I point it out. My carpenters eye is ridiculously accurate so meh.
The back glass scratched a few hours after removing cover. Ive only has the phone for 2 days and Bell wont take it back with damages. The phone has only ever been in my otherwise empty pocket...
Anyone else experiencef this? I thought both were gorilla glass.
I don't think the back is as scratch resistant as the front, as I too have very minor scratches on the back, using front and back tempered glass protects now.
My unit only has a slight annoyance which is the headphone jack is wobbly. It has about less than 1mm of wiggle room. I can see a gap between the metal body and the Jack. The Jack works perfectly currently.
Don't know if it's worth bringing to the Sony store, or to just seal it with some super glue or something. :/
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
xxquicksh0txx said:
Took some underwater pictures at the aquarium, thought it'd be cool.
Sending my phone into Sony to get a warranty replacement today.
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Click to collapse
I assume water got in?
hanime said:
I assume water got in?
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That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
xxquicksh0txx said:
That's what I'm assuming. I could also hear air bubbles when squeezing my device... :/
It worked fine for a while, I even rinsed it off in the sink after exposing it to the water. (It was fresh water, but there were fish in it) No more than 6 inches submerged for like 30 seconds. Was going through the pictures and the touchscreen just stopped working.
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In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
hanime said:
In reality, from what I have read, some are not waterproof out of the box. So sad to hear this when Sony advertised this phone as waterproof. Before submerging, did you try the water test via software (pressure sensor)?
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Click to collapse
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
xxquicksh0txx said:
Yes(Although I don't really think the test proves the waterproofness), I had also had it completely submerged for 10 minutes when I bought the device.
Click to expand...
Click to collapse
This really sucks because there is no way we can tell if it is waterproof until we really submerge it. I am going to avoid submerging mine at all cost.
Hi
I had some problems with this new phone.
1: no nfc working
2: horizontal section from 9 to 177 of the touchscreen doesnt work properly
So i get a third replacement by SFR (in France) and I think I get a fully working Z3.
I love the advertisement of Sony for ils Z3 in France : demand perfection (exigez la perfection)!
I've had 2 copper Z3's. First one, front glass shattered whilst in my front left pocket, nothing else in the same pocket. I've carried all my phones in the same manner and never had an issue. Also had the pink spot issue.
Second phone has 2 stuck pixels.
I really like the phone. They just don't like me
Got a replacement from T-Mobile, the camera button seems to be stuck.. Only works like 20% of the time. Instead of feeling like a dual stage button, it's just a single press with no tactile feel.
When in the camera app it either does nothing, or is stuck trying to focus repeatedly.
Has the same issue with the glass coming up on the back as well. Definitely feels and sounds as if adhesive it being "pulled apart" per se.
Also, the flaps seem to be a little mis-aligned.
My T-Mobile must have gotten a bad batch...
If you have a misaligned usb flap, will replacing the flap with a spare one fix it or is it an issue with the frame?
First one I got in store, noticed the power and volume up buttons were stuck and wouldn't click, the next one's speakerphone didn't work, now this one's camera button is stuck and doesn't have the two stage shutter and can't take photos in the stock app. I still prefer the phone over any other currently out.
Edit: I got mine through t-mobile.
UPDATE: The camera button has come unstuck and works fine now, though it does get a little stuck still.
Two display/screen issues :
- Screen burn-in all the time : status bar and home button more particularly. I strongly suspect a defective screen : I send my Z3 back to Sony, and they did... a software update ! I'm kind of curious about what they did exactly because my phone was completely updated. Of course, it didn't solve anything...
- Strange parasite lines surrounding text lines. Probably a software issue. I'm waiting Lollipop to see what it gonna do on my phone.
Sent mine in for a screen repair in the USA. Its a d6603 international version that is rooted and an unlocked boot loader stock. They just informed me that they cannot fix due to it not having the correct software and it not being a US phone.

Twisting of the device

Anybody else getting their device twisted? I have noticed several times now my phone isn't sitting flat on the table, I pick it up and look at it and its obviously twisted just a tiny bit so that two opposite corners are touching the table and I can rock it back it forth slightly... I can easily bend it back flat with minimal force and it sits dead flat. Pop it in my pocket for a few hours and it's twisted slightly again.
Not sure if this is a real issue, or just normal by design.
Not yet. Mine still lays perfectly flat.
Mine is fine, but the whole 'polycarbonite' thing can be concerning... I know cases can suck, but for something like our define, it's necessary, sadly... But I guess that's what we get for not purchasing the actual Pixel 3 ??
champ784 said:
Mine is fine, but the whole 'polycarbonite' thing can be concerning... I know cases can suck, but for something like our define, it's necessary, sadly... But I guess that's what we get for not purchasing the actual Pixel 3
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Ill take something durable like Polycarbonite over a glass phone any day. It was a main reason I didnt go with the Zenfone 6, OP7 Pro, and Pixel 3 XL. Heavy and delicate is not a good combo.
ctfrommn said:
Ill take something durable like Polycarbonite over a glass phone any day. It was a main reason I didnt go with the Zenfone 6, OP7 Pro, and Pixel 3 XL. Heavy and delicate is not a good combo.
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I miss my OnePlus 3 which was aluminium.. that was and always will be my favorite phone from back in the day and it was great!
I noticed this on the day I bought mine, but straightened it out and haven't noticed it since - thought I was the only one!
DanielF50 said:
I noticed this on the day I bought mine, but straightened it out and haven't noticed it since - thought I was the only one!
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Nope... I have tried various things now that I have noticed it, like putting it in different pockets, and it still twists a little bit. Seems to be engineered that way, it never flexes very much and doesn't seem to be any damage to anything (so far).
acejavelin said:
Nope... I have tried various things now that I have noticed it, like putting it in different pockets, and it still twists a little bit. Seems to be engineered that way, it never flexes very much and doesn't seem to be any damage to anything (so far).
Click to expand...
Click to collapse
Ah, that's annoying! I haven't noticed it since, but was super annoyed when I first noticed it as I came from a Nexus 6P which also bent, but bent permanently
Mine has the same problem. I have had a case on this since the second week of owning it, previous to the case I never had this twist or bend problem.
Hell mine is in a Spigen case. It's been dropped, stepped on, and still it lays flat.. Mine gets flung around all the time in my work truck.. It hits the floor more than it stays on the dash. That's probably why it gets stepped on a lot.. Me not knowing it's there until I actually look for it and find it under my feet. LOL
have the same "problem". for me it's just a little annoying having to unbend it sometimes. I recently bought a rhino shield case, and since then it didn't happened again... but sometimes I use it without the case and at the end of the day it's twisted like crazy, always to de same side...
it's just plastic after all, I'll take it over glass and metal phones any day
acejavelin said:
Anybody else getting their device twisted? I have noticed several times now my phone isn't sitting flat on the table, I pick it up and look at it and its obviously twisted just a tiny bit so that two opposite corners are touching the table and I can rock it back it forth slightly... I can easily bend it back flat with minimal force and it sits dead flat. Pop it in my pocket for a few hours and it's twisted slightly again.
Not sure if this is a real issue, or just normal by design.
Click to expand...
Click to collapse
You realize the phone itself isn't completely flat, right? The camera extends past the rest of the phone case.
If you have your phone in a case, it may also not be completely flat. I have my phone in a Spegin case and the trim around the camera stick out slightly farther than the rest of the case.
Bending the phone so that it lays completely flat may actually be introducing a bend into the phone!

Question Hinge movement when fully folded

Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
I just tried wiggling mine when it's closed but it's solid, no movement at all.
SunJY0 said:
Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
Click to expand...
Click to collapse
Nothing here, my FLIP3 feels rock-solid, no shifting/creaking/etc.
SunJY0 said:
Hi guys, I have been using the Flip 3 for a few days and noticed that when the phone is fully folded, the two parts of the phone can move slightly.
I first noticed this when I tried to use Samsung Pay with the phone folded, and when I pushed the power button, the top part of the phone body shifted a bit.
I wonder if anyone else noticed this on their flips?
Click to expand...
Click to collapse
The bottom part it's a little loose on mine. I can see it move a little from the hinge when it's folded. Defective.
ione2380 said:
The bottom part it's a little loose on mine. I can see it move a little from the hinge when it's folded. Defective.
Click to expand...
Click to collapse
That's what's happening on mine. It doesn't bother me that much but I might contact samsung about this and see what can be done.
SunJY0 said:
That's what's happening on mine. It doesn't bother me that much but I might contact samsung about this and see what can be done.
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I had another one before this and the hinge was so loose, it almost opened by itself. Good for people who want to flip it with one hand. It's lottery with this phones. If you are not lucky...
i got the same thing, when closed the move can move a litle bit to the left or right, when openend i dont have any movement.
manderspaul said:
i got the same thing, when closed the move can move a litle bit to the left or right, when openend i dont have any movement.
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Thanks for your input. I reckon it's within normal tolerance as it is a moving part after all. It's fine to me since once the phone is open, there's no budge
I have two Flip 3. One Flip has this problem. The other not. Samsung itself only offered me to send the device back and then buy a new one.
How did you get on with Samsung on this? Mine has started doing it!
Mine does it as well. About 1 mm at the most. I'm sure this is within tolerance. Those that don't probably will at some point. It's completely normal that the hinge loosens a bit with use.
Yep tiny bit of movement so acceptable/expected I guess
No movement on mine. I got it day 1 and it's gotten some pretty heavy use.
Had mine since Sep 3rd and when there's no case on there's zero movement, though with the offical leather case the two halves have some slight play(might be due to the case providing more of a bumper along the screen).
Hey all,
Happens on mine as well.
Before this one, I had another unit for testing purposes and that wan't wasn't moving at all. Mine moves a little bit... not worried to much about it, but it's there.
Mine has a bit of play, it also has the tapping sound when running my finger across the top from what sounds like the screen Separating.

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