Phone completely dead - OnePlus 7 Pro Questions & Answers

Hello. The other day, my daughter dropped my 7 pro onto the kitchen floor. It was in a case and had no cosmetic damage. It worked fine (or so I thought) and I used it the rest of the day. When I woke up in the morning, the phone was completely dead. (wouldn't turn on, wouldn't recognize it was plugged into a charger etc). Here's what I have tried:
3 separate chargers/cables
Mobile charging bank
car charger
plugging into 2 computers
pushing and holding power button
pushing and holding power plus volume up
pushing and holding power plus volume up and down
The phone was not charging at all.. The mobile charging bank indicators did not drop... (no energy drained from the mobile charger).
I came to the conclusion that the charging port could have gone bad in the fall. I'm experienced at electronics repair so I ordered a new charging port and replaced the charging port.... Still nothing.
I ordered a new battery that should be here Monday but I've never experienced a battery just quitting... Usually there are signs. I was wondering if anyone had any other suggestions. I am using my oneplus 6t as a backup but I really just want my 7 pro back.

Dollyllama said:
Hello. The other day, my daughter dropped my 7 pro onto the kitchen floor. It was in a case and had no cosmetic damage. It worked fine (or so I thought) and I used it the rest of the day. When I woke up in the morning, the phone was completely dead. (wouldn't turn on, wouldn't recognize it was plugged into a charger etc). Here's what I have tried:
3 separate chargers/cables
Mobile charging bank
car charger
plugging into 2 computers
pushing and holding power button
pushing and holding power plus volume up
pushing and holding power plus volume up and down
The phone was not charging at all.. The mobile charging bank indicators did not drop... (no energy drained from the mobile charger).
I came to the conclusion that the charging port could have gone bad in the fall. I'm experienced at electronics repair so I ordered a new charging port and replaced the charging port.... Still nothing.
I ordered a new battery that should be here Monday but I've never experienced a battery just quitting... Usually there are signs. I was wondering if anyone had any other suggestions. I am using my oneplus 6t as a backup but I really just want my 7 pro back.
Click to expand...
Click to collapse
Hello. Have you tried holding the power button + the volume up button for a bout 20-30 seconds?
---------- Post added at 03:22 AM ---------- Previous post was at 03:21 AM ----------
Dollyllama said:
Hello. The other day, my daughter dropped my 7 pro onto the kitchen floor. It was in a case and had no cosmetic damage. It worked fine (or so I thought) and I used it the rest of the day. When I woke up in the morning, the phone was completely dead. (wouldn't turn on, wouldn't recognize it was plugged into a charger etc). Here's what I have tried:
3 separate chargers/cables
Mobile charging bank
car charger
plugging into 2 computers
pushing and holding power button
pushing and holding power plus volume up
pushing and holding power plus volume up and down
The phone was not charging at all.. The mobile charging bank indicators did not drop... (no energy drained from the mobile charger).
I came to the conclusion that the charging port could have gone bad in the fall. I'm experienced at electronics repair so I ordered a new charging port and replaced the charging port.... Still nothing.
I ordered a new battery that should be here Monday but I've never experienced a battery just quitting... Usually there are signs. I was wondering if anyone had any other suggestions. I am using my oneplus 6t as a backup but I really just want my 7 pro back.
Click to expand...
Click to collapse
Hello. Have you tried holding the power button + the volume up button for a bout 20-30 seconds?

Update:
Replacing the charging port did nothing but I decided to order a new battery and attempt replacing that while the phone was apart before completely throwing in the towel.
Success!!!
The drop snapped the contact points at the end of the battery which is why it still worked for the rest of the day but no longer charged. The phone has been back together for 2 days now with zero issues. Although I was able to put the back cover on and it lines up correctly, I wanted to do the job right... I did order a new adhesive strip for the back cover so that it will be completely sealed as if it came from the factory.

Dollyllama said:
Update:
Replacing the charging port did nothing but I decided to order a new battery and attempt replacing that while the phone was apart before completely throwing in the towel.
Success!!!
The drop snapped the contact points at the end of the battery which is why it still worked for the rest of the day but no longer charged. The phone has been back together for 2 days now with zero issues. Although I was able to put the back cover on and it lines up correctly, I wanted to do the job right... I did order a new adhesive strip for the back cover so that it will be completely sealed as if it came from the factory.
Click to expand...
Click to collapse
Can you please tell me from where did you order new battery, and is it original or replacement one? Does your warp charging work?

I ordered it off a us seller on ebay. It is the same battery according to the sku... It works just fine. I honestly don't pay attention to warp charging... I use battery charge limit and never charge above 80% and try not to let it drop below 40. I bought the phone mint but used on swappa in December 2019, but it didn't include a charger... I use my 4 port charging bank or the 6T charger. I never bought a charger specific for the 7 pro. I will say that on the 6t charger it will charge from 40 to 80 percent in under an hour

Dollyllama said:
I ordered it off a us seller on ebay. It is the same battery according to the sku... It works just fine. I honestly don't pay attention to warp charging... I use battery charge limit and never charge above 80% and try not to let it drop below 40. I bought the phone mint but used on swappa in December 2019, but it didn't include a charger... I use my 4 port charging bank or the 6T charger. I never bought a charger specific for the 7 pro. I will say that on the 6t charger it will charge from 40 to 80 percent in under an hour
Click to expand...
Click to collapse
Sounds like it's working again?

Related

HELP! My TF101 won't respond

Ok,
I've had my baby since about day one. Been rooted since then too. For the past few months the power button started giving me grief. Eventually about a month ago I took off the bezel to directly access the buttons. I have a rubber bumper type case that I kept on there for minimal protection.
So I come home yesterday and the screen is off and not responding. It had about 30% battery when I left it the night before. Usually it holds a decent charge. But I plugged it in anyway and no response. I tried plugging it into the pc and no reaction.
I don't know what else to try. I can't get a pulse. Any help is greatly appreciated. I tried all combinations of holding the buttons but to no avail.
Try plugging it into the PC USB overnight for a trickle charge, maybe your battery died and the charger is dead
*Detection* said:
Try plugging it into the PC USB overnight for a trickle charge, maybe your battery died and the charger is dead
Click to expand...
Click to collapse
Thanks bud. I plugged it in and it started to charge. I should have checked that and I probably would have, but I was sweating it so much I didn't put 2 and 2 together..
This will be my 4th OEM charger so I really should have known. But each time before they seemed to go when plugged in to a certain outlet.
Thanks again dude. I'm off to Office Depot to buy (2) more chargers. (sings) "I got my baby back, baby back, baby back..."
Good news, new charger is better than new tab
You could try the freezer trick with the chargers, seal it into a zip-bag and put it in the freezer for 20-30 mins
The original chargers have some sort of temperature controlled resettable fuse in them, they seem to trip when the charger gets too hot, and the freezer resets it, in many cases fixing the charger

[XT1045/Peregrine] Signs of life but no charging

I recently picked up an unknown condition motog 4g. Won't boot. I figure it had self-discharged into oblivion. Cells came up at 2.16v, but I didn't trust it, got a fresh battery off Amazon. New battery shows no love.
When plugged in, I get no screen but the notification light goes white.
Things I've tried:
Charging for 24H on 2A charger
VOL DOWN + PWR 2min
freezing it
unplugging the screen and letting it charge
holding power for 10+ minutes while off
holding power for 10+ minutes while on charger
So, I've tried everything. Still don't know if it's a corrupted bootloader (possibly?) or if something else is wrong.
Any suggestions?
I've got a friend with the same situation pretty much. We have not frozen it yet, who can tell me how to do that?
He has had it since new, it is bone stock, and nothing will bring the battery above 0%. I'm looking for some last ditch things to try before we pull the back off and unplug the screen to charge, or replace battery.
Any help would be appreciated.
Have you tried charging it on a low amperage charger? I know other variants have had charging issues which were solved by charging on low amp chargers, such as a computer's USB port. Those generally put out about 500mA or less unless they're powered.
Sent from my SAMSUNG-SM-G900A using Tapatalk
Figured I'd update here:
I bought a new battery and put it on a 5W charger for 24 hours. Came back to life.

xperia XZ charging problem

Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.

Pixel 2 is dead?

So it was on last night and when i woke up this morning it was dead,but i powered it on to see what time it was, then it turned off again right after, i figured dead battery no big deal. So i go to charge it and go back 15 mins later to turn it on as i'm expecting a text message and it won't turn on just a red light flashed once. i tried 4 different outlets checked the connector for lint or dirt nothing, its been charging? for 45mins it should be almost done but it wont turn on. i tried pwr+vol up, pwr +vol down nothing. Sucks cause i don't have any other USB type-c chargers or cables and everyone elses phone is Micro usb and my other family have ****inn iphones. Also it's new years tomorrow so no stores are open. Sigh any ideas?
Had the same thing happen. For some reason once the phone is completely dead the oem charger does not charge the phone. I had to use a USB a to c cable I bought at Walmart (for data transfer) and plug it into my oem nexus 6 wall charger base to get it charging and turn on...
Sent from my Pixel 2 XL using Tapatalk
Mine Pixel 2 has just died today. Had 30%+ of battery. I was using gmaps and suddenly found screen switched off. Tried to turn it on but since that moment, no signs of life at all.
I had similar problem. Morning no alarm and Pixel 2 totally dead. Now I have new piece.
my factory charging cable quit charging my phone as well

Anyone elses battery degrading already?

I've only had my Pixel 2 since the end of March and at about 10% battery my phone will just shut off, and my USB C port is almost useless now the fast charger is the only charger that can charge the phone while it's on, and I have to hold the phone charger in a certain position to get it to charge like, if I had the phone for a year already I would understand this was just wear and tear but it's only been a couple of months ago
The Pixel 2 has a two year hardware warranty. Contact Google for assistance.
https://support.google.com/store/troubleshooter/3070579?hl=en#ts=7168940,7544604
AaronGavin said:
I've only had my Pixel 2 since the end of March and at about 10% battery my phone will just shut off, and my USB C port is almost useless now the fast charger is the only charger that can charge the phone while it's on, and I have to hold the phone charger in a certain position to get it to charge like, if I had the phone for a year already I would understand this was just wear and tear but it's only been a couple of months ago
Click to expand...
Click to collapse
For the USB port, check to see if there is some lint/dust in it and it doesn't let the cable to plug in fully. A month ago, I cleaned the port and it feels that the cable goes it more properly and firm.
That is really weird because my phone is actually working great and the battery backup is holding really good. Since you're under warranty better to get it checked.

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